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	<title>Pavlos Ioannou Katidis &#8211; Noise</title>
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		<title>Adding a voice layer to WhatsApp conversations with AWS End User Messaging</title>
		<link>https://noise.getoto.net/2026/03/05/adding-a-voice-layer-to-whatsapp-conversations-with-aws-end-user-messaging/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Thu, 05 Mar 2026 16:41:32 +0000</pubDate>
				<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS End User Messaging]]></category>
		<category><![CDATA[Intermediate (200)]]></category>
		<category><![CDATA[messaging]]></category>
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					<description><![CDATA[With AWS End User Messaging, businesses can now enable both voice note input and voice note responses on WhatsApp. In this blog post, we explore why voice notes matter, where they make a difference, and how AWS helps you enable them through a sample voice note messaging solution.]]></description>
		
		
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		<title>Best practices for building high-performance WhatsApp AI assistant using AWS</title>
		<link>https://noise.getoto.net/2025/10/31/best-practices-for-building-high-performance-whatsapp-ai-assistant-using-aws/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Fri, 31 Oct 2025 15:12:13 +0000</pubDate>
				<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS End User Messaging]]></category>
		<category><![CDATA[Best practices]]></category>
		<category><![CDATA[Intermediate (200)]]></category>
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					<description><![CDATA[WhatsApp is one of the most widely used messaging platforms globally, making it an ideal channel for customer engagement. Whether you’re building a virtual assistant, a customer AI assistant, or an internal communication tool, developing a WhatsApp AI assistant presents unique design and operational challenges. In this post, we explore best practices for building a […]]]></description>
		
		
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		<title>Enhancing Message Reach: An Omnichannel Approach Using WhatsApp, SMS, and Email with AWS</title>
		<link>https://noise.getoto.net/2024/11/13/enhancing-message-reach-an-omnichannel-approach-using-whatsapp-sms-and-email-with-aws/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Wed, 13 Nov 2024 21:54:34 +0000</pubDate>
				<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS End User Messaging]]></category>
		<category><![CDATA[marketing communications]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[social media marketing]]></category>
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					<description><![CDATA[SMS, WhatsApp, and email are essential channels for communication, each offering distinct advantages. SMS is known for its high deliverability and broad accessibility, making it a reliable choice for reaching users even without internet access. However, SMS can be costly, and delivery failures may lead to opportunity costs, such as potential lost sales if users […]]]></description>
		
		
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		<title>How Amazon SES Mail Manager Elevates Email Security and Efficiency</title>
		<link>https://noise.getoto.net/2024/06/10/how-amazon-ses-mail-manager-elevates-email-security-and-efficiency/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Mon, 10 Jun 2024 18:47:46 +0000</pubDate>
				<category><![CDATA[Amazon SES]]></category>
		<category><![CDATA[Amazon Simple Email Service (SES)]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[email]]></category>
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					<description><![CDATA[In today’s digital landscape, efficient and secure email management is essential for businesses facing the complexities of cyber threats and regulatory compliance. Companies are seeking ways to safeguard against unauthorized access and apply audit rules, while maintaining operational efficiency. Amazon SES Mail Manager is designed to meet these challenges, offering a suite of features that […]]]></description>
		
		
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		<title>Using one-click unsubscribe with Amazon SES</title>
		<link>https://noise.getoto.net/2024/02/06/using-one-click-unsubscribe-with-amazon-ses/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Tue, 06 Feb 2024 21:52:16 +0000</pubDate>
				<category><![CDATA[Amazon Simple Email Service (SES)]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[Uncategorized]]></category>
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					<description><![CDATA[Gmail and Yahoo have announced new requirements for bulk senders that take effect in February 2024. The requirements aim to reduce delivery of malicious or unwanted email to the users of these mailbox providers. We recommend that Amazon SES senders who operate outside of the SES sandbox assume these bulk sender requirements apply to them. […]]]></description>
		
		
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		<item>
		<title>Deploy Amazon QuickSight dashboard for Amazon Pinpoint engagement events.</title>
		<link>https://noise.getoto.net/2023/09/14/deploy-amazon-quicksight-dashboard-for-amazon-pinpoint-engagement-events/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Thu, 14 Sep 2023 19:14:14 +0000</pubDate>
				<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[Amazon QuickSight]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AWS]]></category>
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					<description><![CDATA[Abstract Business intelligence (BI) dashboards provide a graphical representation of metrics and key performance indicators (KPIs) to monitor the health of your business. By leveraging BI dashboards to analyze the performance of your customer communications, you gain valuable insights into how they are engaging with your messages and can make data-driven decisions to improve your […]]]></description>
		
		
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		<title>Increase your email engagement using AMP.</title>
		<link>https://noise.getoto.net/2023/06/05/increase-your-email-engagement-using-amp/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Mon, 05 Jun 2023 15:32:27 +0000</pubDate>
				<category><![CDATA[Amazon SES]]></category>
		<category><![CDATA[Amazon Simple Email Service (SES)]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[email engagement]]></category>
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					<description><![CDATA[This blog introduces the use of Accelerated Mobile Pages (AMP) with Amazon Simple Email Service (SES). It provides you a guide on how to configure AMP, a ready AMP email template and a working code example that uses Amazon SES API to send the AMP email. AMP emails support components that recipients can interact without […]]]></description>
		
		
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		<title>Send WhatsApp messages via Amazon Pinpoint</title>
		<link>https://noise.getoto.net/2023/03/29/send-whatsapp-messages-via-amazon-pinpoint/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Wed, 29 Mar 2023 18:22:32 +0000</pubDate>
				<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[customer engagement]]></category>
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					<description><![CDATA[In this blog you will deploy a solution that integrates Amazon Pinpoint with WhatsApp for outbound and inbound messages. Amazon Pinpoint is a multichannel customer engagement platform allowing you to engage with your customers across 6 different channels (push notifications, email, SMS, voice, in-app messages and custom channel). Using Amazon Pinpoint’s custom channel you can […]]]></description>
		
		
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			</item>
		<item>
		<title>Push notification engagement metrics tracking</title>
		<link>https://noise.getoto.net/2023/03/07/push-notification-engagement-metrics-tracking/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Tue, 07 Mar 2023 09:41:11 +0000</pubDate>
				<category><![CDATA[Amazon Personalize]]></category>
		<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[customer engagement]]></category>
		<category><![CDATA[personalization]]></category>
		<category><![CDATA[push notifications]]></category>
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					<description><![CDATA[In this blog you will learn how to track and attribute Amazon Pinpoint push notification events for Campaigns and Journeys via API. Amazon Pinpoint is a multichannel customer engagement platform allowing you to engage with your customers across 6 different channels. Amazon Pinpoint’s push notification channel, can send messages to your mobile app users via […]]]></description>
		
		
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		<item>
		<title>Shift management using Amazon Pinpoint’s 2-way-SMS</title>
		<link>https://noise.getoto.net/2022/11/16/shift-management-using-amazon-pinpoints-2-way-sms/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Wed, 16 Nov 2022 15:04:46 +0000</pubDate>
				<category><![CDATA[2-way-sms]]></category>
		<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[pinpoint]]></category>
		<category><![CDATA[shift management]]></category>
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					<description><![CDATA[Businesses with physical presence such as retail, restaurants and airlines need reliable solutions for shift management when demand fluctuates, employees call in sick, or other unforeseen circumstances arise. Their linear dependence on staff forces them to create overtime shifts as a way to cope with demand. The overtime shift communication between the business and employees […]]]></description>
		
		
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		<item>
		<title>Target your customers with ML based on their interest in a product or product attribute.</title>
		<link>https://noise.getoto.net/2022/08/17/target-your-customers-with-ml-based-on-their-interest-in-a-product-or-product-attribute/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Wed, 17 Aug 2022 09:20:04 +0000</pubDate>
				<category><![CDATA[Amazon Personalize]]></category>
		<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[customer segmentation]]></category>
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					<description><![CDATA[Customer segmentation allows marketers to better tailor their efforts to specific subgroups of their audience. Businesses who employ customer segmentation can create and communicate targeted marketing messages that resonate with specific customer groups. Segmentation increases the likelihood that customers will engage with the brand, and reduces the potential for communications fatigue—that is, the disengagement of […]]]></description>
		
		
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			</item>
		<item>
		<title>Incident notification mechanism using Amazon Pinpoint two-way SMS</title>
		<link>https://noise.getoto.net/2022/03/21/incident-notification-mechanism-using-amazon-pinpoint-two-way-sms/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Mon, 21 Mar 2022 16:43:10 +0000</pubDate>
				<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS Step Functions]]></category>
		<category><![CDATA[incident notifications]]></category>
		<category><![CDATA[sms]]></category>
		<category><![CDATA[Technical How-to]]></category>
		<category><![CDATA[two-way sms]]></category>
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					<description><![CDATA[Unexpected situations that require immediate attention can occur in any industry. Part of resolving these incidents is the notifications’ delivery. For example, utility companies that have installed gas sensors need to notify immediately the available engineer if a leak occurs. The goal of an incident management process is to restore a normal service operation as […]]]></description>
		
		
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		<item>
		<title>Dynamically personalize your in-product user experience using Amazon Pinpoint in-app messaging</title>
		<link>https://noise.getoto.net/2022/01/12/dynamically-personalize-your-in-product-user-experience-using-amazon-pinpoint-in-app-messaging/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Wed, 12 Jan 2022 21:43:58 +0000</pubDate>
				<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
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					<description><![CDATA[Many businesses today struggle to align out-of-product messaging through channels such as email and SMS, with in-product messaging shown when a users is within a mobile or web application. Customers will present one message to a user through a targeted email, but once a user visits the application they are presented with different messaging. This […]]]></description>
		
		
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