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	<title>Soonam Jose &#8211; Noise</title>
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		<title>Enhance Your Contact Center Solution with Automated Voice Authentication and Visual IVR</title>
		<link>https://noise.getoto.net/2022/02/03/enhance-your-contact-center-solution-with-automated-voice-authentication-and-visual-ivr/</link>
		
		<dc:creator><![CDATA[Soonam Jose]]></dc:creator>
		<pubDate>Thu, 03 Feb 2022 16:14:21 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon DynamoDB]]></category>
		<category><![CDATA[Amazon Lex]]></category>
		<category><![CDATA[Amazon Pinpoint]]></category>
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					<description><![CDATA[Recently, the Accenture AWS Business Group (AABG) assisted a customer in developing a secure and personalized Interactive Voice Response (IVR) contact center experience that receives and processes payments and responds to customer inquiries. Our solution uses Amazon Connect at its core to help customers efficiently engage with customer service agents. To ensure transactions are completed […]]]></description>
		
		
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		<title>Designing a High-volume Streaming Data Ingestion Platform Natively on AWS</title>
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		<dc:creator><![CDATA[Soonam Jose]]></dc:creator>
		<pubDate>Tue, 19 Oct 2021 18:16:28 +0000</pubDate>
				<category><![CDATA[Advanced (300)]]></category>
		<category><![CDATA[Amazon Kinesis]]></category>
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					<description><![CDATA[The total global data storage is projected to exceed 200 zettabytes by 2025. This exponential growth of data demands increased vigilance against cybercrimes. Emerging cybersecurity trends include increasing service attacks, ransomware, and critical infrastructure threats. Businesses are changing how they approach cybersecurity and are looking for new ways to tackle these threats. In the past, […]]]></description>
		
		
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		<title>Improving Retail Forecast Accuracy with Machine Learning</title>
		<link>https://noise.getoto.net/2021/07/27/improving-retail-forecast-accuracy-with-machine-learning/</link>
		
		<dc:creator><![CDATA[Soonam Jose]]></dc:creator>
		<pubDate>Tue, 27 Jul 2021 00:41:26 +0000</pubDate>
				<category><![CDATA[Amazon Athena]]></category>
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					<description><![CDATA[The global retail market continues to grow larger and the influx of consumer data increases daily. The rise in volume, variety, and velocity of data poses challenges with demand forecasting and inventory planning. Outdated systems generate inaccurate demand forecasts. This results in multiple challenges for retailers. They are faced with over-stocking and lost sales, and […]]]></description>
		
		
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