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Hiring a Director of Sales

2018-05-31 Yev

Post Syndicated from Yev original https://www.backblaze.com/blog/hiring-a-director-of-sales/

Backblaze is hiring a Director of Sales. This is a critical role for Backblaze as we continue to grow the team. We need a strong leader who has experience in scaling a sales team and who has an excellent track record for exceeding goals by selling Software as a Service (SaaS) solutions. In addition, this leader will need to be highly motivated, as well as able to create and develop a highly-motivated, success oriented sales team that has fun and enjoys what they do.

The History of Backblaze from our CEO
In 2007, after a friend’s computer crash caused her some suffering, we realized that with every photo, video, song, and document going digital, everyone would eventually lose all of their information. Five of us quit our jobs to start a company with the goal of making it easy for people to back up their data.

Like many startups, for a while we worked out of a co-founder’s one-bedroom apartment. Unlike most startups, we made an explicit agreement not to raise funding during the first year. We would then touch base every six months and decide whether to raise or not. We wanted to focus on building the company and the product, not on pitching and slide decks. And critically, we wanted to build a culture that understood money comes from customers, not the magical VC giving tree. Over the course of 5 years we built a profitable, multi-million dollar revenue business — and only then did we raise a VC round.

Fast forward 10 years later and our world looks quite different. You’ll have some fantastic assets to work with:

A brand millions recognize for openness, ease-of-use, and affordability.
A computer backup service that stores over 500 petabytes of data, has recovered over 30 billion files for hundreds of thousands of paying customers — most of whom self-identify as being the people that find and recommend technology products to their friends.
Our B2 service that provides the lowest cost cloud storage on the planet at 1/4th the price Amazon, Google or Microsoft charges. While being a newer product on the market, it already has over 100,000 IT and developers signed up as well as an ecosystem building up around it.
A growing, profitable and cash-flow positive company.
And last, but most definitely not least: a great sales team.

You might be saying, “sounds like you’ve got this under control — why do you need me?” Don’t be misled. We need you. Here’s why:

We have a great team, but we are in the process of expanding and we need to develop a structure that will easily scale and provide the most success to drive revenue.
We just launched our outbound sales efforts and we need someone to help develop that into a fully successful program that’s building a strong pipeline and closing business.
We need someone to work with the marketing department and figure out how to generate more inbound opportunities that the sales team can follow up on and close.
We need someone who will work closely in developing the skills of our current sales team and build a path for career growth and advancement.
We want someone to manage our Customer Success program.

So that’s a bit about us. What are we looking for in you?

Experience: As a sales leader, you will strategically build and drive the territory’s sales pipeline by assembling and leading a skilled team of sales professionals. This leader should be familiar with generating, developing and closing software subscription (SaaS) opportunities. We are looking for a self-starter who can manage a team and make an immediate impact of selling our Backup and Cloud Storage solutions. In this role, the sales leader will work closely with the VP of Sales, marketing staff, and service staff to develop and implement specific strategic plans to achieve and exceed revenue targets, including new business acquisition as well as build out our customer success program.

Leadership: We have an experienced team who’s brought us to where we are today. You need to have the people and management skills to get them excited about working with you. You need to be a strong leader and compassionate about developing and supporting your team.

Data driven and creative: The data has to show something makes sense before we scale it up. However, without creativity, it’s easy to say “the data shows it’s impossible” or to find a local maximum. Whether it’s deciding how to scale the team, figuring out what our outbound sales efforts should look like or putting a plan in place to develop the team for career growth, we’ve seen a bit of creativity get us places a few extra dollars couldn’t.

Jive with our culture: Strong leaders affect culture and the person we hire for this role may well shape, not only fit into, ours. But to shape the culture you have to be accepted by the organism, which means a certain set of shared values. We default to openness with our team, our customers, and everyone if possible. We love initiative — without arrogance or dictatorship. We work to create a place people enjoy showing up to work. That doesn’t mean ping pong tables and foosball (though we do try to have perks & fun), but it means people are friendly, non-political, working to build a good service but also a good place to work.

Do the work: Ideas and strategy are critical, but good execution makes them happen. We’re looking for someone who can help the team execute both from the perspective of being capable of guiding and organizing, but also someone who is hands-on themselves.

Additional Responsibilities needed for this role:

Recruit, coach, mentor, manage and lead a team of sales professionals to achieve yearly sales targets. This includes closing new business and expanding upon existing clientele.
Expand the customer success program to provide the best customer experience possible resulting in upsell opportunities and a high retention rate.
Develop effective sales strategies and deliver compelling product demonstrations and sales pitches.
Acquire and develop the appropriate sales tools to make the team efficient in their daily work flow.
Apply a thorough understanding of the marketplace, industry trends, funding developments, and products to all management activities and strategic sales decisions.
Ensure that sales department operations function smoothly, with the goal of facilitating sales and/or closings; operational responsibilities include accurate pipeline reporting and sales forecasts.
This position will report directly to the VP of Sales and will be staffed in our headquarters in San Mateo, CA.

Requirements:

7 – 10+ years of successful sales leadership experience as measured by sales performance against goals.
Experience in developing skill sets and providing career growth and opportunities through advancement of team members.
Background in selling SaaS technologies with a strong track record of success.
Strong presentation and communication skills.
Must be able to travel occasionally nationwide.
BA/BS degree required

Think you want to join us on this adventure?
Send an email to jobscontact@backblaze.com with the subject “Director of Sales.” (Recruiters and agencies, please don’t email us.) Include a resume and answer these two questions:

How would you approach evaluating the current sales team and what is your process for developing a growth strategy to scale the team?
What are the goals you would set for yourself in the 3 month and 1-year timeframes?

Thank you for taking the time to read this and I hope that this sounds like the opportunity for which you’ve been waiting.

Backblaze is an Equal Opportunity Employer.

The post Hiring a Director of Sales appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

How to Eliminate the Need for Hardcoded AWS Credentials in Devices by Using the AWS IoT Credentials Provider

2018-04-30 Ramkishore Bhattacharyya

Post Syndicated from Ramkishore Bhattacharyya original https://aws.amazon.com/blogs/security/how-to-eliminate-the-need-for-hardcoded-aws-credentials-in-devices-by-using-the-aws-iot-credentials-provider/

The Internet of Things (IoT) has precipitated to an influx of connected devices and data that can be mined to gain useful business insights. If you own an IoT device, you might want the data to be uploaded seamlessly from your connected devices to the cloud so that you can make use of cloud storage and the processing power to perform sophisticated analysis of data. To upload the data to the AWS Cloud, devices must pass authentication and authorization checks performed by the respective AWS services. The standard way of authenticating AWS requests is the Signature Version 4 algorithm that requires the caller to have an access key ID and secret access key. Consequently, you need to hardcode the access key ID and the secret access key on your devices. Alternatively, you can use the built-in X.509 certificate as the unique device identity to authenticate AWS requests.

AWS IoT has introduced the credentials provider feature that allows a caller to authenticate AWS requests by having an X.509 certificate. The credentials provider authenticates a caller using an X.509 certificate, and vends a temporary, limited-privilege security token. The token can be used to sign and authenticate any AWS request. Thus, the credentials provider relieves you from having to manage and periodically refresh the access key ID and secret access key remotely on your devices.

In the process of retrieving a security token, you use AWS IoT to create a thing (a representation of a specific device or logical entity), register a certificate, and create AWS IoT policies. You also configure an AWS Identity and Access Management (IAM) role and attach appropriate IAM policies to the role so that the credentials provider can assume the role on your behalf. You also make an HTTP-over-Transport Layer Security (TLS) mutual authentication request to the credentials provider that uses your preconfigured thing, certificate, policies, and IAM role to authenticate and authorize the request, and obtain a security token on your behalf. You can then use the token to sign any AWS request using Signature Version 4.

In this blog post, I explain the AWS IoT credentials provider design and then demonstrate the end-to-end process of retrieving a security token from AWS IoT and using the token to write a temperature and humidity record to a specific Amazon DynamoDB table.

Note: This post assumes you are familiar with AWS IoT and IAM to perform steps using the AWS CLI and OpenSSL. Make sure you are running the latest version of the AWS CLI.

Overview of the credentials provider workflow

The following numbered diagram illustrates the credentials provider workflow. The diagram is followed by explanations of the steps.

To explain the steps of the workflow as illustrated in the preceding diagram:

The AWS IoT device uses the AWS SDK or custom client to make an HTTPS request to the credentials provider for a security token. The request includes the device X.509 certificate for authentication.
The credentials provider forwards the request to the AWS IoT authentication and authorization module to verify the certificate and the permission to request the security token.
If the certificate is valid and has permission to request a security token, the AWS IoT authentication and authorization module returns success. Otherwise, it returns failure, which goes back to the device with the appropriate exception.
On successful validation, the credentials provider invokes the AWS Security Token Service (AWS STS) to assume the preconfigured IAM role.
If assuming the role succeeds, AWS STS returns a temporary, limited-privilege security token to the credentials provider.
The credentials provider returns the security token to the device.
The AWS SDK on the device uses the security token to sign an AWS request with AWS Signature Version 4.
The requested service invokes IAM to validate the signature and authorize the request against access policies attached to the preconfigured IAM role.
If IAM validates the signature successfully and authorizes the request, the request goes through.

In another solution, you could configure an AWS Lambda rule that ingests your device data and sends it to another AWS service. However, in applications that require the uploading of large files such as videos or aggregated telemetry to the AWS Cloud, you may want your devices to be able to authenticate and send data directly to the AWS service of your choice. The credentials provider enables you to do that.

Outline of the steps to retrieve and use security token

Perform the following steps as part of this solution:

Create an AWS IoT thing: Start by creating a thing that corresponds to your home thermostat in the AWS IoT thing registry database. This allows you to authenticate the request as a thing and use thing attributes as policy variables in AWS IoT and IAM policies.
Register a certificate: Create and register a certificate with AWS IoT, and attach it to the thing for successful device authentication.
Create and configure an IAM role: Create an IAM role to be assumed by the service on behalf of your device. I illustrate how to configure a trust policy and an access policy so that AWS IoT has permission to assume the role, and the token has necessary permission to make requests to DynamoDB.
Create a role alias: Create a role alias in AWS IoT. A role alias is an alternate data model pointing to an IAM role. The credentials provider request must include a role alias name to indicate which IAM role to assume for obtaining a security token from AWS STS. You may update the role alias on the server to point to a different IAM role and thus make your device obtain a security token with different permissions.
Attach a policy: Create an authorization policy with AWS IoT and attach it to the certificate to control which device can assume which role aliases.
Request a security token: Make an HTTPS request to the credentials provider and retrieve a security token and use it to sign a DynamoDB request with Signature Version 4.
Use the security token to sign a request: Use the retrieved token to sign a request to DynamoDB and successfully write a temperature and humidity record from your home thermostat in a specific table. Thus, starting with an X.509 certificate on your home thermostat, you can successfully upload your thermostat record to DynamoDB and use it for further analysis. Before the availability of the credentials provider, you could not do this.

Deploy the solution

1. Create an AWS IoT thing

Register your home thermostat in the AWS IoT thing registry database by creating a thing type and a thing. You can use the AWS CLI with the following command to create a thing type. The thing type allows you to store description and configuration information that is common to a set of things.

aws iot create-thing-type --thing-type-name Thermostat

The following is sample output of the create-thing-type command. It contains the thingTypeName, thingTypeId, and thingTypeArn.

{
    "thingTypeName": "Thermostat", 
    "thingTypeId": "11f6d708-919e-479d-8a37-790ce48204d8",
    "thingTypeArn": "arn:aws:iot:us-east-1:<your_aws_account_id>:thingtype/Thermostat"
}

Run the following command in the AWS CLI to create a thing.

aws iot create-thing --thing-name MyHomeThermostat --thing-type-name Thermostat --attribute-payload "{\"attributes\": {\"Owner\":\"Alice\"}}"

The following is sample output of the create-thing command. It contains the thingArn, thingName, and thingId.

{
    "thingArn": "arn:aws:iot:us-east-1:<your_aws_account_id>:thing/MyHomeThermostat", 
    "thingName": "MyHomeThermostat",
    "thingId": "a9b098ac-2ee9-4ba6-aa40-163113eb18d0"
}

2. Register a certificate

Now, you need to have a Certificate Authority (CA) certificate, sign a device certificate using the CA certificate, and register both certificates with AWS IoT before your device can authenticate to AWS IoT. If you do not already have a CA certificate, you can use OpenSSL to create a CA certificate, as described in Use Your Own Certificate. To register your CA certificate with AWS IoT, follow the steps on Registering Your CA Certificate.

You then have to create a device certificate signed by the CA certificate and register it with AWS IoT, which you can do by following the steps on Creating a Device Certificate Using Your CA Certificate. Save the certificate and the corresponding key pair; you will use them when you request a security token later. Also, remember the password you provide when you create the certificate.

Run the following command in the AWS CLI to attach the device certificate to your thing so that you can use thing attributes in policy variables.

aws iot attach-thing-principal --thing-name MyHomeThermostat --principal <certificate-arn>

If the attach-thing-principal command succeeds, the output is empty.

3. Configure an IAM role

Next, configure an IAM role in your AWS account that will be assumed by the credentials provider on behalf of your device. You are required to associate two policies with the role: a trust policy that controls who can assume the role, and an access policy that controls which actions can be performed on which resources by assuming the role.

The following trust policy grants the credentials provider permission to assume the role. Put it in a text document and save the document with the name, trustpolicyforiot.json.

{
  "Version": "2012-10-17",
  "Statement": {
    "Effect": "Allow",
    "Principal": {"Service": "credentials.iot.amazonaws.com"},
    "Action": "sts:AssumeRole"
  }
}

Run the following command in the AWS CLI to create an IAM role with the preceding trust policy.

aws iam create-role --role-name dynamodb-access-role --assume-role-policy-document file://trustpolicyforiot.json

The following is sample output of the create-role command.

{
    "Role": {
        "AssumeRolePolicyDocument": {
            "Version": "2012-10-17", 
            "Statement": {
                "Action": "sts:AssumeRole", 
                "Effect": "Allow", 
                "Principal": {
                    "Service": "credentials.iot.amazonaws.com"
                }
            }
        }, 
        "RoleId": "AROAJWE6XX2DBF3PMINT6", 
        "CreateDate": "2018-01-18T08:40:03.788Z", 
        "RoleName": "dynamodb-access-role", 
        "Path": "/", 
        "Arn": "arn:aws:iam::<your_aws_account_id>:role/dynamodb-access-role"
    }
}

The following access policy allows DynamoDB operations on the table that has the same name as the thing name that you created in Step 1, MyHomeThermostat, by using credentials-iot:ThingName as a policy variable. I explain after Step 5 about using thing attributes as policy variables. Put the following policy in a text document and save the document with the name, accesspolicyfordynamodb.json.

{
  "Version": "2012-10-17",
  "Statement": {
    "Effect": "Allow",
    "Action": [
      "dynamodb:GetItem",
      "dynamodb:BatchGetItem",
      "dynamodb:PutItem",
      "dynamodb:UpdateItem",
      "dynamodb:DeleteItem"
    ],
    "Resource": "arn:aws:dynamodb:us-east-1:<your_aws_account_id>:table/${credentials-iot:ThingName}"
  }
}

Run the following command in the AWS CLI to create the access policy.

aws iam create-policy --policy-name accesspolicyfordynamodb --policy-document file://accesspolicyfordynamodb.json

The following is sample output of the create-policy command.

{
    "Policy": {
        "PolicyName": "accesspolicyfordynamodb", 
        "CreateDate": "2018-01-18T08:47:38.368Z", 
        "AttachmentCount": 0, 
        "IsAttachable": true, 
        "PolicyId": "ANPAJMRTTZH25SEHZOBYG", 
        "DefaultVersionId": "v1", 
        "Path": "/", 
        "Arn": "arn:aws:iam::<your_aws_account_id>:policy/accesspolicyfordynamodb", 
        "UpdateDate": "2018-01-18T08:47:38.368Z"
    }
}

Finally, run the following command in the AWS CLI to attach the access policy to your role.

aws iam attach-role-policy --role-name dynamodb-access-role --policy-arn arn:aws:iam::<your_aws_account_id>:policy/accesspolicyfordynamodb

If the attach-role-policy command succeeds, the output is empty.

Configure the PassRole permissions

The IAM role that you have created must be passed to AWS IoT to create a role alias, as described in Step 4. The user who performs the operation requires iam:PassRole permission to authorize this action. You also should add permission for the iam:GetRole action to allow the user to retrieve information about the specified role. Create the following policy to grant iam:PassRole and iam:GetRole permissions. Name this policy, passrolepermission.json.

{
  "Version": "2012-10-17",
  "Statement": {
    "Effect": "Allow",
    "Action": [
        "iam:GetRole",
        "iam:PassRole"
    ],
    "Resource": "arn:aws:iam::<your_aws_account_id>:role/dynamodb-access-role"
  }
}

Run the following command in the AWS CLI to create the policy in your AWS account.

aws iam create-policy --policy-name passrolepermission --policy-document file://passrolepermission.json

The following is sample output of the create-policy command.

{
    "Policy": {
        "PolicyName": "passrolepermission", 
        "CreateDate": "2018-01-18T08:53:35.016Z", 
        "AttachmentCount": 0, 
        "IsAttachable": true, 
        "PolicyId": "ANPAJ6HSQYSBLAUCR5XRC", 
        "DefaultVersionId": "v1", 
        "Path": "/", 
        "Arn": "arn:aws:iam::<your_aws_account_id>:policy/passrolepermission", 
        "UpdateDate": "2018-01-18T08:53:35.016Z"
    }
}

Now, run the following command to attach the policy to the user.

aws iam attach-user-policy --policy-arn arn:aws:iam::<your_aws_account_id>:policy/passrolepermission --user-name <user_name>

If the attach-user-policy command succeeds, the output is empty.

4. Create a role alias

Now that you have configured the IAM role, you will create a role alias with AWS IoT. You must provide the following pieces of information when creating a role alias:

RoleAlias: This is the primary key of the role alias data model and hence a mandatory attribute. It is a string; the minimum length is 1 character, and the maximum length is 128 characters.
RoleArn: This is the Amazon Resource Name (ARN) of the IAM role you have created. This is also a mandatory attribute.
CredentialDurationSeconds: This is an optional attribute specifying the validity (in seconds) of the security token. The minimum value is 900 seconds (15 minutes), and the maximum value is 3,600 seconds (60 minutes); the default value is 3,600 seconds, if not specified.

Run the following command in the AWS CLI to create a role alias. Use the credentials of the user to whom you have given the iam:PassRole permission.

aws iot create-role-alias --role-alias Thermostat-dynamodb-access-role-alias --role-arn arn:aws:iam::<your_aws_account_id>:role/dynamodb-access-role --credential-duration-seconds 3600

The following is sample output of the create-role-alias command. It contains the roleAlias as specified in the request and the roleArn.

{
    "roleAlias": "Thermostat-dynamodb-access-role-alias",
    "roleAliasArn": "arn:aws:iot:us-east-1:<your_aws_account_id>:rolealias/Thermostat-dynamodb-access-role-alias"
}

5. Attach a policy

You created and registered a certificate with AWS IoT earlier for successful authentication of your device. Now, you need to create and attach a policy to the certificate to authorize the request for the security token.

Let’s say you want to allow a thing to get credentials for the role alias, Thermostat-dynamodb-access-role-alias, with thing owner Alice, thing type thermostat, and the thing attached to a principal. The following policy, with thing attributes as policy variables, achieves these requirements. After this step, I explain more about using thing attributes as policy variables. Put the policy in a text document, and save it with the name, alicethermostatpolicy.json.

{
  "Version": "2012-10-17",
  "Statement": {
    "Effect": "Allow",
    "Action": "iot:AssumeRoleWithCertificate",
    "Resource": "arn:aws:iot:us-east-1:<your_aws_account_id>:rolealias/${iot:Connection.Thing.ThingTypeName}-dynamodb-access-role-alias",
    "Condition": {
      "StringEquals": {
        "iot:Connection.Thing.Attributes[Owner]": "Alice",
        "iot:Connection.Thing.ThingTypeName": "Thermostat"
      },
      "Bool": {
        "iot:Connection.Thing.IsAttached": "true"
      }
    }
  }
}

Run the following command in the AWS CLI to create the policy in your AWS IoT database.

aws iot create-policy --policy-name AliceThermostatPolicy --policy-document file://alicethermostatpolicy.json

The following is sample output of the create-policy command. It contains the policyName, policyArn, policyDocument, and policyVersionId.

{
    "policyName": "AliceThermostatPolicy", 
    "policyArn": "arn:aws:iot:us-east-1:<your_aws_account_id>:policy/AliceThermostatPolicy", 
    "policyDocument": "{\n  \"Version\": \"2012-10-17\",\n  \"Statement\": {\n    \"Effect\": \"Allow\",\n    \"Action\": \"iot:AssumeRoleWithCertificate\",\n    \"Resource\": \"arn:aws:iot:us-east-1:<your_aws_account_id>:rolealias/${iot:Connection.Thing.ThingTypeName}-dynamodb-access-role-alias\",\n    \"Condition\": {\n      \"StringEquals\": {\n        \"iot:Connection.Thing.Attributes[Owner]\": \"Alice\",\n        \"iot:Connection.Thing.ThingTypeName\": \"Thermostat\"\n      },\n      \"Bool\": {\n        \"iot:Connection.Thing.IsAttached\": \"true\"\n      }\n    }\n  }\n}\n", 
    "policyVersionId": "1"
}

Use the following command to attach the policy with the certificate you registered earlier.

aws iot attach-policy --policy-name AliceThermostatPolicy --target <certificate-arn>

If the attach-policy command succeeds, the output is empty.

You have completed all the necessary steps to request an AWS security token from the credentials provider!

Using thing attributes as policy variables

Before I show how to request a security token, I want to explain more about how to use thing attributes as policy variables and the advantage of using them. As a prerequisite, a device must provide a thing name in the credentials provider request.

Thing substitution variables in AWS IoT policies

AWS IoT Simplified Permission Management allows you to associate a connection with a specific thing, and allow the thing name, thing type, and other thing attributes to be available as substitution variables in AWS IoT policies. You can write a generic AWS IoT policy as in alicethermostatpolicy.json in Step 5, attach it to multiple certificates, and authorize the connection as a thing. For example, you could attach alicethermostatpolicy.json to certificates corresponding to each of the thermostats you have that you want to assume the role alias, Thermostat-dynamodb-access-role-alias, and allow operations only on the table with the name that matches the thing name. For more information, see the full list of thing policy variables.

Thing substitution variables in IAM policies

You also can use the following three substitution variables in the IAM role’s access policy (I used credentials-iot:ThingName in accesspolicyfordynamodb.json in Step 3):

credentials-iot:ThingName
credentials-iot:ThingTypeName
credentials-iot:AwsCertificateId

When the device provides the thing name in the request, the credentials provider fetches these three variables from the database and adds them as context variables to the security token. When the device uses the token to access DynamoDB, the variables in the role’s access policy are replaced with the corresponding values in the security token. Note that you also can use credentials-iot:AwsCertificateId as a policy variable; AWS IoT returns certificateId during registration.

6. Request a security token

Make an HTTPS request to the credentials provider to fetch a security token. You have to supply the following information:

Certificate and key pair: Because this is an HTTP request over TLS mutual authentication, you have to provide the certificate and the corresponding key pair to your client while making the request. Use the same certificate and key pair that you used during certificate registration with AWS IoT.
RoleAlias: Provide the role alias (in this example, Thermostat-dynamodb-access-role-alias) to be assumed in the request.
ThingName: Provide the thing name that you created earlier in the AWS IoT thing registry database. This is passed as a header with the name, x-amzn-iot-thingname. Note that the thing name is mandatory only if you have thing attributes as policy variables in AWS IoT or IAM policies.

Run the following command in the AWS CLI to obtain your AWS account-specific endpoint for the credentials provider. See the DescribeEndpoint API documentation for further details.

aws iot describe-endpoint --endpoint-type iot:CredentialProvider

The following is sample output of the describe-endpoint command. It contains the endpointAddress.

{
    "endpointAddress": "<your_aws_account_specific_prefix>.credentials.iot.us-east-1.amazonaws.com"
}

Note that if you are on Mac OS X, you need to export your certificate to a .pfx or .p12 file before you can pass it in the https request. Use OpenSSL with the following command to convert the device certificate from .pem to .pfx format. Remember the password because you will need it subsequently in a curl command.

openssl pkcs12 -export -out deviceCert.pfx -inkey <device-certificate-key-pair> -in <device-certificate-pem>

Now, make an HTTPS request to the credentials provider to fetch a security token. You may use your preferred HTTP client for the request. I use curl in the following examples.

curl --cert deviceCert.pfx --pass <certificate-password> --key <device-certificate-key-pair> -H "x-amzn-iot-thingname: MyHomeThermostat" https://<your_credentials_provider_endpoint>/role-aliases/Thermostat-dynamodb-access-role-alias/credentials

This command returns a security token object that has an accessKeyId, a secretAccessKey, a sessionToken, and an expiration. The following is sample output of the curl command.

{"credentials":{"accessKeyId":"ASIAJAKDHYFVFZCETC4A","secretAccessKey":"6RcojWDX0uWj3hRekTu/kOhXyyfqMU+T5U81LZzf","sessionToken":"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","expiration":"2018-01-18T09:18:06Z"}}

7. Use the security token to sign a request

Create a DynamoDB table called MyHomeThermostat in your AWS account. You will have to choose the hash (partition key) and the range (sort key) while creating the table to uniquely identify a record. Make the hash the serial_number of the thermostat and the range the timestamp of the record. Create a text file with the following JSON to put a temperature and humidity record in the table. Name the file, item.json.

{
  "serial_number": {"S": "123456789"},
  "timestamp": {"S": "2017-11-20T06:00:00.000Z"},
  "current_temp": {"N": "65"},
  "target_temp": {"N": "70"},
  "humidity": {"N": "45"}
}

You can use the accessKeyId, secretAccessKey, and sessionToken retrieved from the output of the curl command to sign a request that writes the temperature and humidity record to the DynamoDB table. Use the following commands to accomplish this.

export AWS_ACCESS_KEY_ID=<access-key-id>
export AWS_SECRET_ACCESS_KEY=<secret-access-key>
export AWS_SESSION_TOKEN=<session-token>
aws dynamodb put-item --table-name MyHomeThermostat --item file://item.json --return-consumed-capacity TOTAL

The following is sample output of the put-item command.

{
    "ConsumedCapacity": {
        "CapacityUnits": 1.0, 
        "TableName": "MyHomeThermostat"
    }
}

Conclusion

In this blog post, I demonstrated how to retrieve a security token by using an X.509 certificate and then writing an item to a DynamoDB table by using the security token. Similarly, you could run applications on surveillance cameras or sensor devices that exchange the X.509 certificate for an AWS security token and use the token to upload video streams to Amazon Kinesis or telemetry data to Amazon CloudWatch.

If you have comments about this blog post, submit them in the “Comments” section below. If you have questions about or issues implementing this solution, start a new thread on the AWS IoT forum.

– Ramkishore

Tips for Success: GDPR Lessons Learned

2018-04-24 Chad Woolf

Post Syndicated from Chad Woolf original https://aws.amazon.com/blogs/security/tips-for-success-gdpr-lessons-learned/

Security is our top priority at AWS, and from the beginning we have built security into the fabric of our services. With the introduction of GDPR (which becomes enforceable on May 25 of 2018), privacy and data protection have become even more ingrained into our security-centered culture. Three weeks ago, well ahead of the deadline, we announced that all AWS services are compliant with GDPR, meaning you can use AWS as a data processor as a way to help solve your GDPR challenges (be sure to visit our GDPR Center for additional information).

When it comes to GDPR compliance, many customers are progressing nicely and much of the initial trepidation is gone. In my interactions with customers on this topic, a few themes have emerged as universal:

GDPR is important. You need to have a plan in place if you process personal data of EU data subjects, not only because it’s good governance, but because GDPR does carry significant penalties for non-compliance.
Solving this can be complex, potentially involving a lot of personnel and multiple tools. Your GDPR process will also likely span across disciplines – impacting people, processes, and technology.
Each customer is unique, and there are many methodologies around assessing your compliance with GDPR. It’s important to be aware of your own individual business attributes.

I thought it might be helpful to share some of our own lessons learned. In our experience in solving the GDPR challenge, the following were keys to our success:

Get your senior leadership involved. We have a regular cadence of detailed status conversations about GDPR with our CEO, Andy Jassy. GDPR is high stakes, and the AWS leadership team knows it. If GDPR doesn’t have the attention it needs with the visibility of top management today, it’s time to escalate.
Centralize the GDPR efforts. Driving all work streams centrally is key. This may sound obvious, but managing this in a distributed manner may result in duplicative effort and/or team members moving in a different direction.
The most important single partner in solving GDPR is your legal team. Having non-legal people make assumptions about how to interpret GDPR for your unique environment is both risky and a potential waste of time and resources. You want to avoid analysis paralysis by getting proper legal advice, collaborating on a direction, and then moving forward with the proper urgency.
Collaborate closely with tech leadership. The “process” people in your organization, the ones who already know how to approach governance problems, are typically comfortable jumping right in to GDPR. But technical teams, including data owners, have set up their software for business application. They may not even know what kind of data they are storing, processing, or transferring to other parts of the business. In the GDPR exercise they need to be aware of (or at least help facilitate) the tracking of data and data elements between systems. This isn’t a typical ask for technical teams, so be prepared to educate and to fully understand data flow.
Don’t live by the established checklists. There are multiple methodologies to solving the compliance challenges of GDPR. At AWS, we ended up establishing core requirements, mapped out by data controller and data processor functions and then, in partnership with legal, decided upon a group of projects based on our known current state. Be careful about using a set methodology, tool or questionnaire to govern your efforts. These generic assessments can help educate, but letting them drive or limit your work could lead to missing something that is key to your own compliance. In this sense, a generic, “one size fits all” solution might not be helpful.
Don’t be afraid to challenge prior orthodoxy. Many times we changed course based on new information. You shouldn’t be afraid to scrap an effort if you determine it’s not working. You should also not be afraid to escalate issues to senior leadership when needed. This is an executive issue.
Look for ways to leverage your work beyond this compliance activity. GDPR requires serious effort, but are the results limited to GDPR compliance? Certainly not. You can use GDPR workflows as a way to ensure better governance moving forward. Privacy and security will require work for the foreseeable future, so make your governance program scalable and usable for other purposes.

One last tip that has made all the difference: think about protecting data subjects and work backwards from there. Customer focus drives us to ask, “what would customers and data subjects want and expect us to do?” Taking GDPR from a pure legal or compliance standpoint may be technically sufficient, but we believe the objectives of security and personal data protection require a more comprehensive view, and you can most effectively shape that view by starting with the individuals GDPR was meant to protect.

If you would like to find out more about our experiences, as well as how we can help you in your efforts, please reach out to us today.

-Chad Woolf

Vice President, AWS Security Assurance

Interested in additional AWS Security news? Follow the AWS Security Blog on Twitter.

Community profile: Dave Akerman

2018-04-09 Alex Bate

Post Syndicated from Alex Bate original https://www.raspberrypi.org/blog/community-profile-dave-akerman/

This column is from The MagPi issue 61. You can download a PDF of the full issue for free, or subscribe to receive the print edition through your letterbox or the digital edition on your tablet. All proceeds from the print and digital editions help the Raspberry Pi Foundation achieve our charitable goals.

The pinned tweet on Dave Akerman’s Twitter account shows a table displaying the various components needed for a high-altitude balloon (HAB) flight. Batteries, leads, a camera and Raspberry Pi, plus an unusually themed payload. The caption reads ‘The Queen, The Duke of York, and my TARDIS”, and sums up Dave’s maker career in a heartbeat.

David Akerman on Twitter

The Queen, The Duke of York, and my TARDIS 🙂 #UKHAS #RaspberryPi

Though writing software for industrial automation pays the bills, the majority of Dave’s time is spent in the world of high-altitude ballooning and the ever-growing community that encompasses it. And, while he makes some money sending business-themed balloons to near space for the likes of Aardman Animations, Confused.com, and the BBC, Dave is best known in the Raspberry Pi community for his use of the small computer in every payload, and his work as a tutor alongside the Foundation’s staff at Skycademy events.

Dave continues to help others while breaking records and having a good time exploring the atmosphere.

Dave has dedicated many hours and many, many more miles to assist with the Foundation’s Skycademy programme, helping to explore high-altitude ballooning with educators from across the UK. Using a Raspberry Pi and various other pieces of lightweight tech, Dave and Foundation staff member James Robinson explored the incorporation of high-altitude ballooning into education. Through Skycademy, educators were able to learn new skills and take them to the classroom, setting off their own balloons with their students, and recording the results on Raspberry Pis.

Dave’s most recent flight broke a new record. On 13 August 2017, his HAB payload was able to send back the highest images taken by any amateur flight.

But education isn’t the only reason for Dave’s involvement in the HAB community. As with anyone passionate about a specific hobby, Dave strives to break records. The most recent record-breaking flight took place on 13 August 2017, when Dave’s Raspberry Pi Zero HAB sent home the highest images taken by any amateur high-altitude balloon launch: at 43014 metres. No other HAB balloon has provided images from such an altitude, and the lightweight nature of the Pi Zero definitely helped, as Dave went on to mention on Twitter a few days later.

Dave is recognised as being the first person to incorporate a Raspberry Pi into a HAB payload, and continues to break records with the help of the little green board. More recently, he’s been able to lighten the load by using the Raspberry Pi Zero.

When the first Pi made its way to near space, Dave tore the computer apart in order to meet the weight restriction. The Pi in the Sky board was created to add the extra features needed for the flight. Since then, the HAT has experienced a few changes.

The Pi in the Sky board, created specifically for HAB flights.

Dave first fell in love with high-altitude ballooning after coming across the hobby in a video shared on a photographic forum. With a lifelong interest in space thanks to watching the Moon landings as a boy, plus a talent for electronics and photography, it seems a natural progression for him. Throw in his coding skills from learning to program on a Teletype and it’s no wonder he was ready and eager to take to the skies, so to speak, and capture the curvature of the Earth. What was so great about using the Raspberry Pi was the instant gratification he got from receiving images in real time as they were taken during the flight. While other devices could control a camera and store captured images for later retrieval, thanks to the Pi Dave was able to transmit the files back down to Earth and check the progress of his balloon while attempting to break records with a flight.

One of the many commercial flights Dave has organised featured the classic children’s TV character Morph, a creation of the Aardman Animations studio known for Wallace and Gromit. Morph took to the sky twice in his mission to reach near space, and finally succeeded in 2016.

High-altitude ballooning isn’t the only part of Dave’s life that incorporates a Raspberry Pi. Having “lost count” of how many Pis he has running tasks, Dave has also created radio receivers for APRS (ham radio data), ADS-B (aircraft tracking), and OGN (gliders), along with a time-lapse camera in his garden, and he has a few more Pi for tinkering purposes.

The post Community profile: Dave Akerman appeared first on Raspberry Pi.

How to Use Amazon Alexa to Get Amazon GuardDuty Statistics and Findings

2018-04-03 Cameron Worrell

Post Syndicated from Cameron Worrell original https://aws.amazon.com/blogs/security/how-to-use-amazon-alexa-to-get-amazon-guardduty-statistics-and-findings/

You can always view and manage your Amazon GuardDuty findings on the Findings page in the GuardDuty console or by using GuardDuty APIs with the AWS CLI or SDK. But there’s a quicker and easier way, you can use Amazon Alexa as a conversational interface to review your GuardDuty findings. With Alexa, you can build natural voice experiences and create a more intuitive way of interacting GuardDuty.

In this post, I show you how to deploy a sample custom Alexa skill and use an Alexa-enabled device, such as Amazon Echo, to get information about GuardDuty findings across your AWS accounts and regions. The information provided by this sample skill gives you a broad overview of GuardDuty finding statistics, severities, and descriptions. When you hear something interesting, you can log in to the GuardDuty console or another analysis tool to investigate the findings data.

Note: Although not covered here, you can also deploy this sample skill using Alexa for Business, which you can use to make skills available to your shared devices and enrolled users without having to publish them to the Alexa skills store.

Prerequisites

To complete the steps in this post, make sure you have:

A basic understanding of Alexa Custom Skills, which is helpful for deploying the sample skill described here. If you’re not already familiar with Alexa custom skill concepts and terminology, you might want to review the following documentation resources.
An AWS account with GuardDuty enabled in one or more AWS regions.
An Alexa-enabled device, such as Amazon Echo.
An Amazon Developer Account.

Solution overview

This diagram shows how the CloudFormation template creates the Lambda function for the sample Alexa skill.

Here’s how the solution works, as shown in the diagram:

The user opens the skill by saying “Alexa, ask GuardDuty” or “Alexa, open GuardDuty.”
After the skill opens, the user states a supported intent, such as “Get flash briefing.”
The Alexa service passes the intent to the custom skill that uses the Lambda function to call the GuardDuty API and request the information.
The GuardDuty service returns the requested information and the Lambda function returns the response to the Alexa service.
The Alexa service delivers the audio response via the Alexa-enabled device.

Solution deployment

This sample solution includes three parts:

Deploy the Lambda function by using the CloudFormation Template.
Create the custom skill in the Alexa developer console.
Test the skill using an Alexa-enabled device.

Deploy the Lambda function with the CloudFormation Template

For this next step, make sure you deploy the template within the AWS account you want to monitor.

To deploy the Lambda function in the N. Virginia region (see the note below), you can use the CloudFormation template provided by clicking the following link: load the supplied template. In the CloudFormation console, on the Select Template page, select Next.

Note: The following AWS regions support hosting custom Alexa skills: US East (N. Virginia), Asia Pacific (Tokyo), EU (Ireland), West (Oregon). If you want to deploy in a region other than N. Virginia, you will first need to upload the custom skill’s Lambda deployment package (zip file with code) to an S3 bucket in the selected region.

After you load the template, provide the following input parameters:

Input parameter	Input parameter description
FLASHREGIONS	Comma separated list of region Ids with NO spaces to include in flash briefing stats. At least one region is required. Make sure GuardDuty is enabled in regions declared.
MAXRESP	Max number of findings to return in a response.
ArtifactsBucket	S3 Bucket where Lambda deployment package resides. Leave the default for N. Virginia.
ArtifactsPrefix	Path in S3 bucket where Lambda deployment package resides. Leave the default for N. Virginia.

On the Specify Details page, enter the input parameters (see above), and then select Next.
On the Options page, accept the default values, and then select Next.
On the Review page, confirm the details, and then select Create. The stack will be created in approximately 2 minutes.

Create the custom skill in the Alexa developer console

In the second part of this solution implementation, you will create the skill in the Amazon Developer Console.

Sign in to the Alexa area of the Amazon Developer Console, select Your Alexa Consoles in the top right, and then select Skills.
Select Create Skill.
For the name, enter Ask Amazon GuardDuty, and then select Next.
In the Choose a model to add to your skill page, select Custom, and then select Create skill.
Select the JSON Editor and paste the contents of the alexa_ask_guardduty_skill.json file into the code editor, and overwrite the existing content. This file contains the intent schema which defines the set of intents the service can accept and process.
Select Save Model, select Build Model, and then wait for the build to complete.
When the model build is complete, on the left side, select Endpoint.
In the Endpoint page, in the Service Endpoint Type section, select AWS Lambda ARN (Amazon Resource Name).
In the Default Region field, copy and paste the value from the CloudFormation Stack Outputs key named AlexaAskGDSkillArn. Leave the default values for other options, and then select Save Endpoints.

Because you’re not publishing this skill, you don’t need to complete the Launch section of the configuration. The skill will remain in the “Development” status and will only be available for Alexa devices linked to the Amazon developer account used to create the skill. Anyone with physical access to the linked Alexa-enabled device can use the custom skill. As a best practice, I recommend that you delete the Lambda trigger created by the CloudFormation template and add a new one with Skill ID verification enabled.

Test the skill using an Alexa-enabled device

Now that you’ve deployed the sample solution, the next step is to test the skill. Make sure you’re using an Alexa-enabled device linked to the Amazon developer account used to create the skill. Before testing, if there are no current GuardDuty findings available, you can generate sample findings in the console. When you generate sample findings, GuardDuty populates your current findings list with one sample finding for each supported finding type.

You can test using the following voice commands:

“Alexa, Open GuardDuty” — Opens the skill and provides a welcome response. You can also use “Alexa, Ask GuardDuty”.
“Get flash briefing” — Provides global and regional counts for low, medium, and high severity findings. The regions declared in the FLASHREGIONS parameter are included. You can also use “Ask GuardDuty to get flash briefing” to bypass the welcome message. You can learn more about GuardDuty severity levels in the documentation.

For the next set of commands, you can specify the region, use region names such as <Virginia>, <Oregon>, <Ireland>, and so on:

“Get statistics for region” — Provides regional counts for low, medium, and high severity findings.
“Get findings for region” — Returns finding information for the requested region. The number of findings returned is configured in the MAXRESP parameter.
“Get <high/medium/low> severity findings for region” – Returns finding information with the minimum severity requested as high, medium, or low. The number of findings returned is configured in the MAXRESP parameter.
“Help” — Provides information about the skill and supported utterances. Also provides current configuration for FLASHREGIONS and MAXRESP.

In addition to the voice response, this skill shows the response text within Home Cards in the Alexa mobile application.

Conclusion

You can use this sample solution to get GuardDuty statistics and findings through the Alexa conversational interface. You’ll be able to identify findings that require further investigation quickly. This solution’s code is available on GitHub.

If you have comments about this blog post, submit them in the Comments section below. If you have questions about using GuardDuty, start a thread in the GuardDuty forum or contact AWS Support. If you questions about Alexa, submit them in the Alexa Developer Forum or the Alexa for Business Forum.

Facebook and Cambridge Analytica

2018-03-29 Bruce Schneier

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2018/03/facebook_and_ca.html

In the wake of the Cambridge Analytica scandal, news articles and commentators have focused on what Facebook knows about us. A lot, it turns out. It collects data from our posts, our likes, our photos, things we type and delete without posting, and things we do while not on Facebook and even when we’re offline. It buys data about us from others. And it can infer even more: our sexual orientation, political beliefs, relationship status, drug use, and other personality traits — even if we didn’t take the personality test that Cambridge Analytica developed.

But for every article about Facebook’s creepy stalker behavior, thousands of other companies are breathing a collective sigh of relief that it’s Facebook and not them in the spotlight. Because while Facebook is one of the biggest players in this space, there are thousands of other companies that spy on and manipulate us for profit.

Harvard Business School professor Shoshana Zuboff calls it “surveillance capitalism.” And as creepy as Facebook is turning out to be, the entire industry is far creepier. It has existed in secret far too long, and it’s up to lawmakers to force these companies into the public spotlight, where we can all decide if this is how we want society to operate and — if not — what to do about it.

There are 2,500 to 4,000 data brokers in the United States whose business is buying and selling our personal data. Last year, Equifax was in the news when hackers stole personal information on 150 million people, including Social Security numbers, birth dates, addresses, and driver’s license numbers.

You certainly didn’t give it permission to collect any of that information. Equifax is one of those thousands of data brokers, most of them you’ve never heard of, selling your personal information without your knowledge or consent to pretty much anyone who will pay for it.

Surveillance capitalism takes this one step further. Companies like Facebook and Google offer you free services in exchange for your data. Google’s surveillance isn’t in the news, but it’s startlingly intimate. We never lie to our search engines. Our interests and curiosities, hopes and fears, desires and sexual proclivities, are all collected and saved. Add to that the websites we visit that Google tracks through its advertising network, our Gmail accounts, our movements via Google Maps, and what it can collect from our smartphones.

That phone is probably the most intimate surveillance device ever invented. It tracks our location continuously, so it knows where we live, where we work, and where we spend our time. It’s the first and last thing we check in a day, so it knows when we wake up and when we go to sleep. We all have one, so it knows who we sleep with. Uber used just some of that information to detect one-night stands; your smartphone provider and any app you allow to collect location data knows a lot more.

Surveillance capitalism drives much of the internet. It’s behind most of the “free” services, and many of the paid ones as well. Its goal is psychological manipulation, in the form of personalized advertising to persuade you to buy something or do something, like vote for a candidate. And while the individualized profile-driven manipulation exposed by Cambridge Analytica feels abhorrent, it’s really no different from what every company wants in the end. This is why all your personal information is collected, and this is why it is so valuable. Companies that can understand it can use it against you.

None of this is new. The media has been reporting on surveillance capitalism for years. In 2015, I wrote a book about it. Back in 2010, the Wall Street Journal published an award-winning two-year series about how people are tracked both online and offline, titled “What They Know.”

Surveillance capitalism is deeply embedded in our increasingly computerized society, and if the extent of it came to light there would be broad demands for limits and regulation. But because this industry can largely operate in secret, only occasionally exposed after a data breach or investigative report, we remain mostly ignorant of its reach.

This might change soon. In 2016, the European Union passed the comprehensive General Data Protection Regulation, or GDPR. The details of the law are far too complex to explain here, but some of the things it mandates are that personal data of EU citizens can only be collected and saved for “specific, explicit, and legitimate purposes,” and only with explicit consent of the user. Consent can’t be buried in the terms and conditions, nor can it be assumed unless the user opts in. This law will take effect in May, and companies worldwide are bracing for its enforcement.

Because pretty much all surveillance capitalism companies collect data on Europeans, this will expose the industry like nothing else. Here’s just one example. In preparation for this law, PayPal quietly published a list of over 600 companies it might share your personal data with. What will it be like when every company has to publish this sort of information, and explicitly explain how it’s using your personal data? We’re about to find out.

In the wake of this scandal, even Mark Zuckerberg said that his industry probably should be regulated, although he’s certainly not wishing for the sorts of comprehensive regulation the GDPR is bringing to Europe.

He’s right. Surveillance capitalism has operated without constraints for far too long. And advances in both big data analysis and artificial intelligence will make tomorrow’s applications far creepier than today’s. Regulation is the only answer.

The first step to any regulation is transparency. Who has our data? Is it accurate? What are they doing with it? Who are they selling it to? How are they securing it? Can we delete it? I don’t see any hope of Congress passing a GDPR-like data protection law anytime soon, but it’s not too far-fetched to demand laws requiring these companies to be more transparent in what they’re doing.

One of the responses to the Cambridge Analytica scandal is that people are deleting their Facebook accounts. It’s hard to do right, and doesn’t do anything about the data that Facebook collects about people who don’t use Facebook. But it’s a start. The market can put pressure on these companies to reduce their spying on us, but it can only do that if we force the industry out of its secret shadows.

This essay previously appeared on CNN.com.

EDITED TO ADD (4/2): Slashdot thread.

Create data science environments on AWS for health analysis using OHDSI

2018-03-23 James Wiggins

Post Syndicated from James Wiggins original https://aws.amazon.com/blogs/big-data/creating-data-science-environments-on-aws-for-health-analysis-using-ohdsi/

Applying technology to healthcare data has the potential to produce many exciting and important outcomes. The analysis produced from healthcare data can empower clinicians to improve the health of individuals and populations by enabling them to make better decisions that enhance the care they provide.

The Observational Health Data Sciences and Informatics (OHDSI, pronounced “Odyssey”) program and community is working toward this goal by producing data standards and open-source solutions to store and analyze observational health data. Using the OHDSI tools, you can visualize the health of your entire population. You can build cohorts of patients, analyze incidence rates for various conditions, and estimate the effect of treatments on patients with certain conditions. You can also model health outcome predictions using machine learning algorithms.

One of the challenges often faced when working with big data tools is the expense of the infrastructure required to run them. Another challenge is the learning curve to implement and begin using these tools. Amazon Web Services has enabled us to address many of the classic IT challenges by making enterprise class infrastructure and technology available in an affordable, elastic, and automated way. This blog post demonstrates how to combine some of the OHDSI projects (Atlas, Achilles, WebAPI, and the OMOP Common Data Model) with AWS technologies. By doing so, you can quickly and inexpensively implement a health data science and informatics environment.

Shown following is just one example of the population health analysis that is possible with the OHDSI tools. This visualization shows the prevalence of various drugs within the given population of people. This information helps researchers and clinicians discover trends and make better informed decisions about patient health.

OHDSI application architecture on AWS

Before deploying an application on AWS that transmits, processes, or stores protected health information (PHI) or personally identifiable information (PII), address your organization’s compliance concerns. Make sure that you have worked with your internal compliance and legal team to ensure compliance with the laws and regulations that govern your organization. To understand how you can use AWS services as a part of your overall compliance program, see the AWS HIPAA Compliance whitepaper. With that said, we paid careful attention to the HIPAA control set during the design of this solution.

This blog post presents a complete OHDSI application environment, including a data warehouse with sample data. It has the following features:

It’s deployed in an isolated, three-tier Amazon Virtual Private Cloud (Amazon VPC) with high availability
It uses data-at-rest and in-flight encryption (certificates must be added for the web application servers and load balancer)
It uses managed services from AWS; OS, middleware, and database patching and maintenance is largely automatic
It creates automated backups for operational and disaster recovery
It’s built automatically in about an hour
It produces a reasonable monthly cost with Business Level support based on the AWS Solution Calculator

Following, you can see a block diagram of how the OHDSI tools map to the services provided by AWS.

Atlas is the web application that researchers interact with to perform analysis. Atlas interacts with the underlying databases through a web services application named WebAPI. In this example, both Atlas and WebAPI are deployed and managed by AWS Elastic Beanstalk. Elastic Beanstalk is an easy-to-use service for deploying and scaling web applications. Simply upload the Atlas and WebAPI code and Elastic Beanstalk automatically handles the deployment. It covers everything from capacity provisioning, load balancing, autoscaling, and high availability, to application health monitoring. Using a feature of Elastic Beanstalk called ebextensions, the Atlas and WebAPI servers are customized to use an encrypted storage volume for the middleware application logs.

Atlas stores the state of the various patient cohorts that are analyzed in a dedicated database separate from your observational health data. This database is provided by Amazon Aurora with PostgreSQL compatibility.

Amazon Aurora is a relational database built for the cloud that combines the performance and availability of high-end commercial databases with the simplicity and cost-effectiveness of open-source databases. It provides cost-efficient and resizable capacity while automating time-consuming administration tasks such as hardware provisioning, database setup, patching, and backups. It is configured for high availability and uses encryption at rest for the database and backups, and encryption in flight for the JDBC connections.

We accomplish this through the AWS CloudFormation code shown following:

RDSCluster:
    Type: AWS::RDS::DBCluster
    Properties:
      Engine: aurora-postgresql
      StorageEncrypted: 'True'
...
RDSDBClusterParameterGroup:
    Type: AWS::RDS::DBClusterParameterGroup
    Properties:
      Parameters:
        rds.force_ssl: 1
...
RedshiftCluster: 
    Type: "AWS::Redshift::Cluster"
    Properties:
      Encrypted: "True"
      PubliclyAccessible: "False"
...
RedshiftClusterParameterGroup: 
    Type: "AWS::Redshift::ClusterParameterGroup"
    Properties: 
      Parameters: 
        - 
          ParameterName: "require_ssl"
          ParameterValue: "true"

All of your observational health data is stored inside the OHDSI Observational Medical Outcomes Partnership Common Data Model (OMOP CDM). This model also stores useful vocabulary tables that help to translate values from various data sources (like EHR systems and claims data).

The OMOP CDM schema is deployed onto Amazon Redshift. Amazon Redshift is a fast, fully managed data warehouse that allows you to run complex analytic queries against petabytes of structured data. It uses using sophisticated query optimization, columnar storage on high-performance local disks, and massively parallel query execution. You can also resize an Amazon Redshift cluster as your requirements for it change.

The solution in this blog post automatically loads de-identified sample data of 1,000 people from the CMS 2008–2010 Data Entrepreneurs’ Synthetic Public Use File (DE-SynPUF). The data has helpful formatting from LTS Computing LLC. Vocabulary data from the OHDSI Athena project is also loaded into the OMOP CDM, and a results set is computed by OHDSI Achilles.

Application Component	AWS Service	Source Link
Automation	AWS CloudFormation	https://github.com/awslabs/aws-ohdsi-automated-deployment
Atlas Application	AWS Elastic Beanstalk	https://github.com/OHDSI/Atlas
WebAPI Web Services	AWS Elastic Beanstalk	https://github.com/OHDSI/WebAPI
WebAPI Database Schema	Amazon Relational Database Service (Amazon RDS) Aurora PostgreSQL	http://www.ohdsi.org/web/wiki/doku.php?id=documentation:software:webapi:postgresql_installation_guide
OMOP CDM v5.2 Database Schema	Amazon Redshift	https://github.com/OHDSI/CommonDataModel/tree/master/Redshift
CMS DE-SynPUF Sample Data	Amazon Redshift	https://www.cms.gov/Research-Statistics-Data-and-Systems/Downloadable-Public-Use-Files/SynPUFs/DE_Syn_PUF.html
Athena Vocabulary Data	Amazon Redshift	http://athena.ohdsi.org/
Achilles Results Computation	Amazon Redshift	https://github.com/OHDSI/Achilles

Following is a detailed technical diagram showing the configuration of the architecture to be deployed.

Deploying OHDSI on AWS

Everything just described is automatically deployed by using an AWS CloudFormation template. Using this template, you can quickly get started with the OHDSI project. The CloudFormation templates for this deployment as well as all of the supporting scripts and source code can be found in the AWS Labs GitHub repo.

From your AWS account, open the CloudFormation Management Console and choose Create Stack. From there, copy and paste the following URL in the Specify an Amazon S3 template URL box, and choose Next.

https://s3.amazonaws.com/aws-bigdata-blog/artifacts/aws-ohdsi-automated-deployment/OHDSI-master.yaml

On the next screen, you provide a Stack Name (this can be anything you like) and a few other parameters for your OHDSI environment.

You use the DatabasePassword parameter to set the password for the master user account of the Amazon Redshift and Aurora databases.

You use the EBEndpoint name to generate a unique URL for Atlas to access the OHDSI environment. It is http://EBEndpoint.AWS-Region.elasticbeanstalk.com, where EBEndpoint.AWS-Region indicates the Elastic Beanstalk endpoint and AWS Region. You can configure this URL through Elastic Beanstalk if you want to change it in the future.

You use the KPair option to choose one of your existing Amazon EC2 key pairs to use with the instances that Elastic Beanstalk deploys. By doing this, you can gain administrative access to these instances in the future if you need to. If you don’t already have an Amazon EC2 key pair, you can generate one for free. You do this by going to the Key Pairs section of the EC2 console and choosing Generate Key Pair.

Finally, you use the UserIPRange parameter to specify a CIDR IP address range from which to access your OHDSI environment. By default, your OHDSI environment is accessible over the public internet. Use UserIPRange to limit access over the Internet to a single IP address or a range of IP addresses that represent users you want to have access. Through additional configuration, you can also make your OHDSI environment completely private and accessible only through a VPN or AWS Direct Connect private circuit.

When you’ve provided all Parameters, choose Next.

On the next screen, you can provide some other optional information like tags at your discretion, or just choose Next.

On the next screen, you can review what will be deployed. At the bottom of the screen, there is a check box for you to acknowledge that AWS CloudFormation might create IAM resources with custom names. This is correct; the template being deployed creates four custom roles that give permission for the AWS services involved to communicate with each other. Details of these permissions are inside the CloudFormation template referenced in the URL given in the first step. Check the box acknowledging this and choose Next.

You can watch as CloudFormation builds out your OHDSI architecture. A CloudFormation deployment is called a stack. The parent stack creates two child stacks, one containing the VPC and IAM roles and another created by Elastic Beanstalk with the Atlas and WebAPI servers. When all three stacks have reached the green CREATE_COMPLETE status, as shown in the screenshot following, then the OHDSI architecture has been deployed.

There is still some work going on behind the scenes, though. To watch the progress, browse to the Amazon Redshift section of your AWS Management Console and choose the Amazon Redshift cluster that was created for your OHDSI architecture. After you do so, you can observe the Loads and Queries tabs.

First, on the Loads tab, you can see the CMS De-SynPUF sample data and Athena vocabulary data being loaded into the OMOP Common Data Model. After you see the VOCABULARY table reach the COMPLETED status (as shown following), all of the sample and vocabulary data has been loaded.

After the data loads, the Achilles computation starts. On the Queries tab, you can watch Achilles running queries against your database to build out the Results schema. Achilles runs a large number of queries, and the entire process can take quite some time (about 20 minutes for the sample data we’ve loaded). Eventually, no new queries show up in the Queries tab, which shows that the Achilles computation is completed. The entire process from the time you executed the CloudFormation template until the Achilles computation is completed usually takes about an hour and 15 minutes.

At this point, you can browse to the Elastic Beanstalk section of the AWS Management Console. There, you can choose the OHDSI Application and Environment (green box) that was deployed by the CloudFormation template. At the top of the dashboard, as shown following, you see a link to a URL. This URL matches the name you provided in the EBEndpoint parameter of the CloudFormation template. Choose this URL, and you can start using Atlas to explore the CMS DE-SynPUF sample data!

Cost of deploying this environment

It used to be common to see healthcare data analytics environments deployed in an on-premises data center with expensive data warehouse appliances and virtualized environments. The cloud era has democratized the availability of the infrastructure required to do this type of data analysis, so that now it is within reach of even small organizations. This environment can expand to analyze petabyte-scale health data, and you only pay for what you need. See an estimated breakdown of the monthly cost components for this environment as deployed on the AWS Solution Calculator.

It’s also worth noting that this environment does not have to be run all of the time. If you are only performing analyses periodically, you can terminate the environment when you are finished and restore it from the database backups when you want to continue working. This would reduce the cost of operation even further.

Summary

Now that you have a fully functional OHDSI environment with sample data, you can use this to explore and learn the toolset and its capabilities. After learning with the sample data, you can begin gaining insights by analyzing your own organization’s health data. You can do this using an extract, transform, load (ETL) process from one or more of your health data sources.

Additional Reading

If you found this post useful, be sure to check out Build a Healthcare Data Warehouse Using Amazon EMR, Amazon Redshift, AWS Lambda, and OMOP for info on how to automate data ETL to the OMOP CDM.

About the Author

James Wiggins is a senior healthcare solutions architect at AWS. He is passionate about using technology to help organizations positively impact world health. He also loves spending time with his wife and three children.

Our 2017 Annual Review

2018-03-20 Oliver Quinlan

Post Syndicated from Oliver Quinlan original https://www.raspberrypi.org/blog/annual-review-2017/

Each year we take stock at the Raspberry Pi Foundation, looking back at what we’ve achieved over the previous twelve months. We’ve just published our Annual Review for 2017, reflecting on the progress we’ve made as a foundation and a community towards putting the power of digital making in the hands of people all over the world.

In the review, you can find out about all the different education programmes we run. Moreover, you can hear from people who have taken part, learned through making, and discovered they can do things with technology that they never thought they could.

Growing our reach

Our reach grew hugely in 2017, and the numbers tell this story.

By the end of 2017, we’d sold over 17 million Raspberry Pi computers, bringing tools for learning programming and physical computing to people all over the world.

Vibrant learning and making communities

Code Club grew by 2964 clubs in 2017, to over 10000 clubs across the world reaching over 150000 9- to 13-year-olds.

“The best moment is seeing a child discover something for the first time. It is amazing.”
– Code Club volunteer

In 2017 CoderDojo became part of the Raspberry Pi family. Over the year, it grew by 41% to 1556 active Dojos, involving nearly 40000 7- to 17-year-olds in creating with code and collaborating to learn about technology.

Raspberry Jams continued to grow, with 18700 people attending events organised by our amazing community members.

Supporting teaching and learning

We reached 208 projects in our online resources in 2017, and 8.5 million people visited these to get making.

“I like coding because it’s like a whole other language that you have to learn, and it creates something very interesting in the end.”
– Betty, Year 10 student

2017 was also the year we began offering online training courses. 19000 people joined us to learn about programming, physical computing, and running a Code Club.

Over 6800 young people entered Mission Zero and Mission Space Lab, 2017’s two Astro Pi challenges. They created code that ran on board the International Space Station or will run soon.

More than 600 educators joined our face-to-face Picademy training last year. Our community of Raspberry Pi Certified Educators grew to 1500, all leading digital making across schools, libraries, and other settings where young people learn.

Being social

Well over a million people follow us on social media, and in 2017 we’ve seen big increases in our YouTube and Instagram followings. We have been creating much more video content to share what we do with audiences on these and other social networks.

The future

It’s been a big year, as we continue to reach even more people. This wouldn’t be possible without the amazing work of volunteers and community members who do so much to create opportunities for others to get involved. Behind each of these numbers is a person discovering digital making for the first time, learning new skills, or succeeding with a project that makes a difference to something they care about.

You can read our 2017 Annual Review in full over on our About Us page.

The post Our 2017 Annual Review appeared first on Raspberry Pi.

Wanted: Office Administrator

2018-03-19 Yev

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-office-administrator-2/

At inception, Backblaze was a consumer company. Thousands upon thousands of individuals came to our website and gave us $5/mo to keep their data safe. But, we didn’t sell business solutions. It took us years before we had a sales team. In the last couple of years, we’ve released products that businesses of all sizes love: Backblaze B2 Cloud Storage and Backblaze for Business Computer Backup. Those businesses want to integrate Backblaze into their infrastructure, so it’s time to expand our teams!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

Competitive healthcare plans
Competitive compensation and 401k
All employees receive Option grants
Unlimited vacation days
Strong coffee
Fully stocked Micro kitchen
Catered breakfast and lunches
Awesome people who work on awesome projects
New Parent Childcare bonus
Normal work hours
Get to bring your pets into the office
San Mateo Office – located near Caltrain and Highways 101 & 280.

Want to know what you’ll be doing?

You will play a pivotal role at Backblaze! You will be the glue that binds people together in the office and one of the main engines that keeps our company running. This is an exciting opportunity to help shape the company culture of Backblaze by making the office a fun and welcoming place to work. As an Office Administrator, your priority is to help employees have what they need to feel happy, comfortable, and productive at work; whether it’s refilling snacks, collecting shipments, responding to maintenance requests, ordering office supplies, or assisting with fun social events, your contributions will be critical to our culture.

Office Administrator Responsibilities:

Maintain a clean, well-stocked and organized office
Greet visitors and callers, route and resolve information requests
Ensure conference rooms and kitchen areas are clean and stocked
Sign for all packages delivered to the office as well as forward relevant departments
Administrative duties as assigned

Facilities Coordinator Responsibilities:

Act as point of contact for building facilities and other office vendors and deliveries
Work with HR to ensure new hires are welcomed successfully at Backblaze – to include desk/equipment orders, seat planning, and general facilities preparation
Work with the “Fun Committee” to support office events and activities
Be available after hours as required for ongoing business success (events, building issues)

Jr. Buyer Responsibilities:

Assist with creating purchase orders and buying equipment
Compare costs and maintain vendor cards in Quickbooks
Assist with booking travel, hotel accommodations, and conference rooms
Maintain accurate records of purchases and tracking orders
Maintain office equipment, physical space, and maintenance schedules
Manage company calendar, snack, and meal orders

Qualifications:

1 year experience in an Inventory/Shipping/Receiving/Admin role preferred
Proficiency with Microsoft Office applications, Google Apps, Quickbooks, Excel
Experience and skill at adhering to a budget
High attention to detail
Proven ability to prioritize within a multi-tasking environment; highly organized
Collaborative and communicative
Hands-on, “can do” attitude
Personable and approachable
Able to lift up to 50 lbs
Strong data entry

This position is located in San Mateo, California. Backblaze is an Equal Opportunity Employer.

If this all sounds like you:

Send an email to [email protected] with the position in the subject line.
Tell us a bit about your work history.
Include your resume.

The post Wanted: Office Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Vault Storage Engineer

2018-03-16 Yev

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-vault-storage-engineer/

Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

Well here’s your chance. Backblaze is looking for a Vault Storage Engineer!

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

Some Backblaze Perks:

Competitive healthcare plans
Competitive compensation and 401k
All employees receive Option grants
Unlimited vacation days
Strong coffee
Fully stocked Micro kitchen
Catered breakfast and lunches
Awesome people who work on awesome projects
New Parent Childcare bonus
Normal work hours
Get to bring your pets into the office
San Mateo Office – located near Caltrain and Highways 101 & 280.

Want to know what you’ll be doing?

You will work on the core of the Backblaze: the vault cloud storage system (https://www.backblaze.com/blog/vault-cloud-storage-architecture/). The system accepts files uploaded from customers, stores them durably by distributing them across the data center, automatically handles drive failures, rebuilds data when drives are replaced, and maintains high availability for customers to download their files. There are significant enhancements in the works, and you’ll be a part of making them happen.

Must have a strong background in:

Computer Science
Multi-threaded programming
Distributed Systems
Java
Math (such as matrix algebra and statistics)
Building reliable, testable systems

Bonus points for:

Java
JavaScript
Python
Cassandra
SQL

Looking for an attitude of:

Passionate about building reliable clean interfaces and systems.
Likes to work closely with other engineers, support, and sales to help customers.
Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

Required for all Backblaze Employees:

Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills

This position is located in San Mateo, California but will also consider remote work as long as you’re no more than three time zones away and can come to San Mateo now and then.

Backblaze is an Equal Opportunity Employer.

Contact Us:
If this sounds like you, follow these steps:

Send an email to jobscontact@backblaze.com with the position in the subject line.
Include your resume.
Tell us a bit about your programming experience.

The post Wanted: Vault Storage Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Software Engineering Director

2018-03-16 Yev

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-software-engineering-director/

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2, robust and reliable object storage at just $0.005/gb/mo. We offer the lowest price of any of the big players and are still profitable.

Backblaze has a culture of openness. The hardware designs for our storage pods are open source. Key parts of the software, including the Reed-Solomon erasure coding are open-source. Backblaze is the only company that publishes hard drive reliability statistics.

We’ve managed to nurture a team-oriented culture with amazingly low turnover. We value our people and their families. The team is distributed across the U.S., but we work in Pacific Time, so work is limited to work time, leaving evenings and weekends open for personal and family time. Check out our “About Us” page to learn more about the people and some of our perks.

Our engineering team is 10 software engineers, and 2 quality assurance engineers. Most engineers are experienced, and a couple are more junior. The team will be growing as the company grows to meet the demand for our products; we plan to add at least 6 more engineers in 2018. The software includes the storage systems that run in the data center, the web APIs that clients access, the web site, and client programs that run on phones, tablets, and computers.

The Job:

As the Director of Engineering, you will be:

managing the software engineering team
ensuring consistent delivery of top-quality services to our customers
collaborating closely with the operations team
directing engineering execution to scale the business and build new services
transforming a self-directed, scrappy startup team into a mid-size engineering organization

A successful director will have the opportunity to grow into the role of VP of Engineering. Backblaze expects to continue our exponential growth of our storage services in the upcoming years, with matching growth in the engineering team..

This position is located in San Mateo, California.

Qualifications:

We are a looking for a director who:

has a good understanding of software engineering best practices
has experience scaling a large, distributed system
gets energized by creating an environment where engineers thrive
understands the trade-offs between building a solid foundation and shipping new features
has a track record of building effective teams

Required for all Backblaze Employees:

Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills

Some Backblaze Perks:

Competitive healthcare plans
Competitive compensation and 401k
All employees receive Option grants
Unlimited vacation days
Strong coffee
Fully stocked Micro kitchen
Catered breakfast and lunches
Awesome people who work on awesome projects
New Parent Childcare bonus
Normal work hours
Get to bring your pets into the office
San Mateo Office — located near Caltrain and Highways 101 & 280.

Contact Us:

If this sounds like you, follow these steps:

Send an email to jobscontact@backblaze.com with the position in the subject line.
Include your resume.
Tell us a bit about your experience.

Backblaze is an Equal Opportunity Employer.

The post Needed: Software Engineering Director appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Senior Software Engineer

2018-03-13 Yev

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-senior-software-engineer/

Well, here’s your chance. Backblaze is looking for a Sr. Software Engineer!

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

Some Backblaze Perks:

Competitive healthcare plans
Competitive compensation and 401k
All employees receive Option grants
Unlimited vacation days
Strong coffee
Fully stocked Micro kitchen
Catered breakfast and lunches
Awesome people who work on awesome projects
New Parent Childcare bonus
Normal work hours
Get to bring your pets into the office
San Mateo Office – located near Caltrain and Highways 101 & 280

Want to know what you’ll be doing?

You will work on the server side APIs that authenticate users when they log in, accept the backups, manage the data, and prepare restored data for customers. And you will help build new features as well as support tools to help chase down and diagnose customer issues.

Must be proficient in:

Java
Apache Tomcat
Large scale systems supporting thousands of servers and millions of customers
Cross platform (Linux/Macintosh/Windows) — don’t need to be an expert on all three, but cannot be afraid of any

Bonus points for:

Cassandra experience
JavaScript
ReactJS
Python
Struts
JSP’s

Looking for an attitude of:

Passionate about building friendly, easy to use Interfaces and APIs.
Likes to work closely with other engineers, support, and sales to help customers.
Believes the whole world needs backup, not just English speakers in the USA.
Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

Required for all Backblaze Employees:

Good attitude and willingness to do whatever it takes to get the job done
Strong desire to work for a small, fast-paced company
Desire to learn and adapt to rapidly changing technologies and work environment
Rigorous adherence to best practices
Relentless attention to detail
Excellent interpersonal skills and good oral/written communication
Excellent troubleshooting and problem solving skills

This position is located in San Mateo, California but will also consider remote work as long as you’re no more than three time zones away and can come to San Mateo now and then.

Backblaze is an Equal Opportunity Employer.

If this sounds like you —follow these steps:

Send an email to [email protected] with the position in the subject line.
Include your resume.
Tell us a bit about your programming experience.

The post Needed: Senior Software Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Sales Development Representative!

2018-03-08 Yev

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-sales-development-representative/

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple — grow sustainably and profitably.

Some Backblaze Perks:

Competitive healthcare plans
Competitive compensation and 401k
All employees receive option grants
Unlimited vacation days
Strong coffee
Fully stocked Micro kitchen
Catered breakfast and lunches
Awesome people who work on awesome projects
New Parent Childcare bonus
Normal work hours
Get to bring your pets into the office
San Mateo Office — located near Caltrain and Highways 101 & 280

As our first Sales Development Representative (SDR), we are looking for someone who is organized, has high-energy and strong interpersonal communication skills. The ideal person will have a passion for sales, love to cold call and figure out new ways to get potential customers. Ideally the SDR will have 1-2 years experience working in a fast paced sales environment. We are looking for someone who knows how to manage their time and has top class communication skills. It’s critical that our SDR is able to learn quickly when using new tools.

Additional Responsibilities Include:

Generate qualified leads, set up demos and outbound opportunities by phone and email.
Work with our account managers to pass qualified leads and track in salesforce.com.
Report internally on prospecting performance and identify potential optimizations.
Continuously fine tune outbound messaging – both email and cold calls to drive results.
Update and leverage salesforce.com and other sales tools to better track business and drive efficiencies.

Qualifications:

Bachelor’s degree (B.A.)
Minimum of 1-2 years of sales experience.
Excellent written and verbal communication skills.
Proven ability to work in a fast-paced, dynamic and goal-oriented environment.
Maintain a high sense of urgency and entrepreneurial work ethic that is required to drive business outcomes, with exceptional attention to detail.
Positive“can do” attitude, passionate and able to show commitment.
Fearless yet cordial personality- not afraid to make cold calls and introductions yet personable enough to connect with potential Backblaze customers.
Articulate and good listening skills.
Ability to set and manage multiple priorities.

What’s it like working with the Sales team?

The Backblaze sales team collaborates. We help each other out by sharing ideas, templates, and our customer’s experiences. When we talk about our accomplishments, there is no “I did this,” only “we.” We are truly a team.

We are honest to each other and our customers and communicate openly. We aim to have fun by embracing crazy ideas and creative solutions. We try to think not outside the box, but with no boxes at all. Customers are the driving force behind the success of the company and we care deeply about their success.

If this all sounds like you:

Send an email to jobscontact@backblaze.com with the position in the subject line.
Tell us a bit about your sales experience.
Include your resume.

The post Needed: Sales Development Representative! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Barcode reader for visually impaired shoppers

2018-03-05 Alex Bate

Post Syndicated from Alex Bate original https://www.raspberrypi.org/blog/barcode-reader/

To aid his mother in reading the labels of her groceries, Russell Grokett linked a laser barcode reader to a Raspberry Pi Zero W to read out the names of scanned item.

RASPBERRY PI TALKING BARCODE READER

My mom is unable to read labels on grocery items anymore, so I went looking for solutions. After seeing that bar code readers for the blind run many hundreds of dollars, I wanted to see what could be done using a Raspberry Pi and a USB Barcode reader.

Exploring accessibility issues

As his mother is no longer able to read the labels on her groceries, Russell Grokett started exploring accessibility devices to help her out. When he came across high-priced barcode readers, he decided to take matters into his own hands.

Camera vs scanner

Originally opting for a camera to read the codes, Russell encountered issues with light and camera angle. This forced him to think of a new option, and he soon changed his prototype to include a laser barcode reader for around $30. The added bonus was that Raspbian supported the reader out of the box, reducing the need for configuration — always a plus for any maker.

A screenshot from the video showing the laser scanner used for the Raspberry Pi-powered barcode reader

Russell’s laser barcode scanner, picked up online for around $30

No internet, please

With the issues of the camera neatly resolved, Russell had another obstacle to overcome: the device’s internet access, or lack thereof, when his mother was out of range of WiFi, for example at a store.

Another key requirement was that this should work WITHOUT an internet connection (such as at a store or friend’s house). So the database and text-to-speech had to be self-contained.

Russell tackled this by scouring the internet for open-source UPC code databases, collecting barcode data to be stored on the Raspberry Pi. Due to cost (few databases are available for free), he was forced to stitch together bits of information he could find, resigning himself to inputting new information manually in the future.

I was able to put a couple open-source databases together (sources in appendix below), but even with nearly 700000 items in it, a vast number are missing.

To this end, I have done two things: one is to focus on grocery items specifically, and the other is to add a webserver to the Raspberry Pi to allow adding new UPC codes manually, though this does require at least local network connectivity.

Read it aloud

For the text-to-speech function of the project, Russell used Flite, as this interface makes a healthy compromise between quality of audio and speed. As he explains in his Instructables tutorial, you can find out more about using Flite on the Adafruit website.

A screenshot from the video showing the laser scanner used for the Raspberry Pi-powered barcode reader scanned an item

When an item is scanned, the Raspberry Pi plays back audio of its name

In order to maintain the handheld size of the scanner, Russell used a Raspberry Pi Zero W for the project, and he repurposed his audio setup of a previous build, the Earthquake Pi.

Make your own

Find a full breakdown of the build, including ingredients, code, and future plans on Instructables. And while you’re there, be sure to check out Russell’s other Raspberry Pi–based projects, such as PiTextReader, a DIY text-to-speech reader; and the aforementioned Earthquake Pi, a light-flashing, box-rattling earthquake indicator for your desk.

The post Barcode reader for visually impaired shoppers appeared first on Raspberry Pi.

MagPi 67: back to the future with retro computing on your Pi

2018-02-22 Rob Zwetsloot

Post Syndicated from Rob Zwetsloot original https://www.raspberrypi.org/blog/magpi-67/

Hey folks, Rob from The MagPi here! While we do love modern computers here at The MagPi, we also have a soft spot for the classic machines of yesteryear, which is why we have a huge feature on emulating and upcycling retro computers in The MagPi issue 67, out right now.

The MagPi 67 Retro Gaming Privacy Security

Retro computing and security in the latest issue of The MagPi

Retro computing

Noted retro computing enthusiast K.G. Orphanides takes you through using the Raspberry Pi to emulate these classic machines, listing the best emulators out there and some of the homebrew software people have created for them. There’s even a guide on how to put a Pi in a Speccy!

Retro fun for all

While I’m a bit too young to have had a Commodore 64 or a Spectrum, there are plenty of folks who read the mag with nostalgia for that age of computing. And it’s also important for us young’uns to know the history of our hobby. So get ready to dive in!

Security and more

We also have an in-depth article about improving your security and privacy online and on your Raspberry Pi, and about using your Pi to increase your network security. It’s an important topic, and one that I’m pretty passionate about, so hopefully you’ll find the piece useful!

The new issue also includes our usual selection of inspiring projects, informative guides, and definitive reviews, as well as a free DVD with the latest version of the Raspberry Pi Desktop for Windows and Apple PCs!

Get The MagPi 67

Issue 67 is available today from WHSmith, Tesco, Sainsbury’s, and Asda. If you live in the US, head over to your local Barnes & Noble or Micro Center in the next few days for a print copy. You can also get the new issue online from our store, or digitally via our Android and iOS apps. And don’t forget, there’s always the free PDF as well.

New subscription offer!

Want to support the Raspberry Pi Foundation and the magazine? We’ve launched a new way to subscribe to the print version of The MagPi: you can now take out a monthly £4 subscription to the magazine, effectively creating a rolling pre-order system that saves you money on each issue.

You can also take out a twelve-month print subscription and get a Pi Zero W, Pi Zero case, and adapter cables absolutely free! This offer does not currently have an end date.

We hope you enjoy this issue! See you next time…

The post MagPi 67: back to the future with retro computing on your Pi appeared first on Raspberry Pi.

How to Use New Advanced Security Features for Amazon Cognito User Pools

2018-02-19 Tim Hunt

Post Syndicated from Tim Hunt original https://aws.amazon.com/blogs/security/how-to-use-new-advanced-security-features-for-amazon-cognito-user-pools/

Amazon Cognito lets you easily add user sign-up, sign-in, and access control to your mobile and web apps. You can use fully managed user directories, called Amazon Cognito user pools, to create accounts for your users, allow them to sign in, and update their profiles. Your users also can sign in by using external identity providers (IdPs) by federating with Amazon, Google, Facebook, SAML, or OpenID Connect (OIDC)–based IdPs. If your app is backed by resources, Amazon Cognito also gives you tools to manage permissions for accessing resources through AWS Identity and Access Management (IAM) roles and policies, and through integration with Amazon API Gateway.

In this post, I explain some new advanced security features (in beta) that were launched at AWS re:Invent 2017 for Amazon Cognito user pools and how to use them. Note that separate prices apply to these advanced security features, as described on our pricing page.

The new advanced security features of Amazon Cognito

Security is the top priority for Amazon Cognito. We handle user authentication and authorization to control access to your web and mobile apps, so security is vital. The new advanced security features add additional protections for your users that you manage in Amazon Cognito user pools. In particular, we have added protection against compromised credentials and risk-based adaptive authentication.

Compromised credentials protection

Our compromised credentials feature protects your users’ accounts by preventing your users from reusing credentials (a user name and password pair) that have been exposed elsewhere. This new feature addresses the issue of users reusing the same credentials for multiple websites and apps. For example, a user might use the same email address and password to sign in to multiple websites.

A security best practice is to never use the same user name password in different systems. If an attacker is able to obtain user credentials through a breach of one system, they could use those user credentials to access other systems. AWS has been able to form partnerships and programs so that Amazon Cognito is informed when a set of credentials has been compromised elsewhere. When you use compromised credentials protection in Amazon Cognito, you can prevent users of your application from signing up, signing in, and changing their password with credentials that are recognized as having been compromised. If a user attempts to use credentials that we detect have been compromised, that user is required to choose a different password.

Risk-based adaptive authentication

The other major advanced security feature we launched at AWS re:Invent 2017 is risk-based adaptive authentication. Adaptive authentication protects your users from attempts to compromise their accounts—and it does so intelligently to minimize any inconvenience for your customers. With adaptive authentication, Amazon Cognito examines each user pool sign-in attempt and generates a risk score for how likely the sign-in request is to be from a malicious attacker.

Amazon Cognito examines a number of factors, including whether the user has used the same device before, or has signed in from the same location or IP address. A detected risk is rated as low, medium, or high, and you can determine what actions should be taken at each risk level. You can choose to block the request if the risk level is high, or you can choose to require a second factor of authentication, in addition to the password, for the user to sign in using multi-factor authentication (MFA). With adaptive authentication, users continue to sign in with just their password when the request has characteristics of successful sign-ins in the past. Users are prompted for a second factor only when some risk is detected with a sign-in request.

To learn more about using MFA with adaptive authentication, see Multi-Factor (MFA) Authentication Settings. Amazon Cognito also can now verify email addresses and mobile phone numbers as part of the authentication process.

Metrics and data with the advanced security features

In addition, both the compromised credentials and adaptive authentication features provide metrics and data about the following:

Sign-up, sign-in, and forgotten-password events
The risk scores that are assigned to events
The results of sign-in attempts and second-factor challenges

You can view aggregate metrics by using the Amazon CloudWatch console. You also can view each user’s sign-in history in the Amazon Cognito console.

How to configure the advanced security features

Now that I’ve described the new advanced security features, I will show how to configure them for your mobile or web app. You have to create an Amazon Cognito user pool in the console and save it before you can see the advanced security settings.

First you must create and configure an Amazon Cognito user pool:

Go to the Amazon Cognito console, and choose Manage your User Pools to get started. If you already have a user pool that you can work with, choose that user pool. Otherwise, choose Create a user pool to create a new one.
On the MFA and verifications tab (see the following screenshot), enable MFA as Optional so that your individual users can choose to configure second factors of authentication, which are needed for adaptive authentication. (If you were to choose Required as the MFA setting for your user pool instead, all sign-ins would require a second factor of authentication. This would effectively disable adaptive authentication because a second factor of authentication would always be required.)

You should also enable at least one second factor of authentication. As shown in the following screenshot, I have enabled both SMS text message and Time-based One-time Password (TOTPs).

On the App clients tab, create an app client by choosing add an app client, entering a name, and choosing Create app client.

Second, configure the advanced security features:

After you’ve configured and saved your user pool, you will see the Advanced security tab, as shown in the following screenshot. You can choose one of three modes for enabling the advanced security features: Yes, Audit only, and No:
- If you choose No, the advanced features are all turned off.
- If you choose Audit only, Amazon Cognito logs all related events to CloudWatch metrics so that you can see what risks are detected, but Amazon Cognito doesn’t take any explicit actions to protect your users. Use the Audit only mode to understand what events are happening before you fully turn on the advanced security features.
- If you choose Yes, you turn on the advanced security features. We recommend that you initially run the advanced security features in Audit only mode for two weeks before choosing Yes.

When you choose Yes to turn on the advanced security features, configuration options appear, as shown in the following screenshot:
1. First, choose if you want to configure default settings for all of your app clients, or if you want to configure settings for a specific app client. As shown in the following screenshot, you can see that I’ve chosen global default settings for all my app clients.
2. Next, choose the action you want to take when compromised credentials are detected. You can either Allow compromised credentials, or you can Block use of them. If you want to protect your users, you should choose Block use. However, you first can watch the metrics in CloudWatch without taking action by choosing Allow. You also can choose Customize when compromised credentials are blocked, which allows you to choose for which operations—sign up, sign in, and forgotten password—Amazon Cognito will detect and block use of compromised credentials.

The next section on the Advanced security tab includes the configuration for adaptive authentication. For each risk level (Low, Medium, and High), you can require a second factor for MFA or you can block the request, and you can notify users about the events through email. You have two MFA choices for each risk level:
1. Optional MFA – Requires a second factor at that risk level for all users who have configured either SMS or TOTP as a second factor of authentication. Users who haven’t configured a second factor are allowed to sign in without a second factor. For optional MFA, you should encourage your users to configure a second factor of authentication for added security, but users who haven’t configured a second factor aren’t blocked from signing in.
2. Require MFA – Requires a second factor of authentication from all users when a risk is detected, so any users who haven’t configured a second factor are blocked from signing in at any risk level that requires MFA.
3. Block – Blocks the sign-in attempt.
4. Notify users – Sends an email to the users to notify them about the sign-in attempt. You can customize the emails as described below.
In the next section on the Advanced security tab, you can customize the email notifications that Amazon Cognito sends to your users if you have selected Notify users. Amazon Cognito sends these notification emails through Amazon Simple Email Service (Amazon SES). If you haven’t already, you should go to the Amazon SES console to configure and verify an email address or domain so that you can use it as the FROM email address for the notification emails that Amazon Cognito sends.

You can customize the email subject and body for the email notifications with both HTML and plain text versions, as shown in the following screenshot.

Optionally, you can enter IP addresses that you either want to Always allow by bypassing the compromised credentials and adaptive authentication features, or to Always block. For example, if you have a site where you do testing and development, you might want to include the IP address range from that site in the Always allow list so that it doesn’t get mistaken as a risky sign-in attempt.

That’s all it takes to configure the advanced security features in the Amazon Cognito console.

Enabling the advanced security features from you app

After you have configured the advanced security features for your user pool, you need to enable them in your mobile or web app. First you need to include a version of our SDK that is recent enough to support the features, and second in some cases, you need to set some values for iOS, Android, and JavaScript.

iOS: If you’re building your own user interface to sign in users and integrating the Amazon Cognito Identity Provider SDK, use at least version 2.6.7 of the SDK. If you’re using the Amazon Cognito Auth SDK to incorporate the customizable, hosted user interface to sign in users, also use at least version 2.6.7. If you’re configuring the Auth SDK by using Info.plist, add the PoolIdForEnablingASF key to your Amazon Cognito user pool configuration, and set it to your user pool ID. If you’re configuring the Auth SDK by using AWSCognitoAuthConfiguration, use this initializer and specify your user pool ID as userPoolIdForEnablingASF. For more details, see the CognitoAuth sample app.

Android: If you’re using the Amazon Cognito Auth SDK for Android that incorporates the hosted UI to sign in users, or if you’re using the Amazon Cognito Identity Provider SDK for Android to integrate your own native user interface, use at least version 2.6.9 of the SDK.

JavaScript: If you’re using the Amazon Cognito Auth JS SDK to incorporate the customizable, hosted UI to sign in users, use at least version 1.1.0 of the SDK. To configure the advanced security features, add the AdvancedSecurityDataCollectionFlag parameter and set it as true. Also add the UserPoolId parameter and set it to your user pool ID. In your application, you need to include "https://amazon-cognito-assets.<region>.amazoncognito.com/amazon-cognito-advanced-security-data.min.js" to collect data about requests. For more details, see the README.md of the Auth JavaScript SDK and the SAMPLEREADME.md of the web app sample. If you’re using the Amazon Cognito Identity SDK to build your own UI, use at least version 1.28.0 of the SDK.

Some examples of the advanced security features in action

Now that I have configured these advanced security features, let’s look at them in action. I’m using the customizable, hosted sign-up and sign-in screens that are built into Amazon Cognito user pools. I’ve done some minimal customization, and my sign-up page is shown in the following screenshot.

With the compromised credentials feature, if a user tries to sign up with credentials that have been exposed at another site, the user is told they cannot use that password for security reasons.

If a user signs in, Amazon Cognito detects a risk, and you have configured adaptive authentication, the user is asked for a second factor of authentication. The following screenshot shows an example of an SMS text message used for MFA. After the user enters a valid code from their phone, they’re successfully signed in.

As I mentioned earlier in this post, Amazon Cognito also can notify your users whenever there’s a sign-in attempt that’s determined to have some risk. The following screenshot shows a basic example of a notification message, and you can customize these messages, as described previously.

The advanced security features also provide aggregate metrics and event histories for individual users. You can view the aggregate metrics in the CloudWatch console. Navigate to the Metrics section under Cognito. When you’re graphing, choose the Graphed metrics tab and choose Sum as the Statistic.

You can view the event histories for users in the Amazon Cognito console on the Users and groups tab. When you choose an individual user, you see that user’s event history listed under their profile information. As the following screenshot shows, you can see information about users’ events, including the date and time, the event type, the risk detected, and location. The event history includes the Risk level that indicates the Low, Medium, or High ratings described earlier and the Risk decision that indicates if a risk was detected and what type.

When you choose an entry, you see the event details and the option to Mark event as valid if it was from the user, or Mark event as invalid if it wasn’t.

Summary

You can use these advanced security features of Amazon Cognito user pools to protect your users from compromised credentials and attempts to compromise their user pool–based accounts in your app. You also can customize the actions taken in response to different risks, or you can use audit mode to gather metrics on detected risks without taking action. For more information about using these features, see the Amazon Cognito Developer Guide.

If you have comments about this post, submit them in the “Comments” section below. If you have questions about how to configure or use these features, start a new thread on the Amazon Cognito forum or contact AWS Support.

– Tim

The Fisher Piano: make music in the air

2018-02-12 Alex Bate

Post Syndicated from Alex Bate original https://www.raspberrypi.org/blog/air-piano/

Piano keys are so limiting! Why not swap them out for LEDs and the wealth of instruments in Pygame to build air keys, as demonstrated by Instructables maker 2fishy?

Raspberry Pi LED Light Schroeder Piano – Twinkle Little Star

Raspberry Pi LED Light Schroeder Piano – Twinkle Little Star

Keys? Where we’re going you don’t need keys!

This project, created by either Yolanda or Ken Fisher (or both!), uses an array of LEDs and photoresistors to form a MIDI sequencer. Twelve LEDs replace piano keys, and another three change octaves and access the menu.

Each LED is paired with a photoresistor, which detects the emitted light to form a closed circuit. Interrupting the light beam — in this case with a finger — breaks the circuit, telling the Python program to perform an action.

We’re all hoping this is just the scaled-down prototype of a full-sized LED grand piano

Using Pygame, the 2fishy team can access 75 different instruments and 128 notes per instrument, making their wooden piano more than just a one-hit wonder.

Piano building

The duo made the piano’s body out of plywood, hardboard, and dowels, and equipped it with a Raspberry Pi 2, a speaker, and the aforementioned LEDs and photoresistors.

A Raspberry Pi 2 and speaker sit within the wooden body, with LEDs and photoresistors in place of the keys.

A complete how-to for the build, including some rather fancy and informative schematics, is available at Instructables, where 2fishy received a bronze medal for their project. Congratulations!

Learn more

If you’d like to learn more about using Pygame, check out The MagPi’s Make Games with Python Essentials Guide, available both in print and as a free PDF download.

And for more music-based projects using a variety of tech, be sure to browse our free resources.

Lastly, if you’d like to see more piano-themed Raspberry Pi projects, take a look at our Big Minecraft Piano, these brilliant piano stairs, this laser-guided piano teacher, and our video below about the splendid Street Fighter duelling pianos we witnessed at Maker Faire.

Pianette: Piano Street Fighter at Maker Faire NYC 2016

Two pianos wired up as Playstation 2 controllers allow users to battle…musically! We caught up with makers Eric Redon and Cyril Chapellier of foobarflies a…

The post The Fisher Piano: make music in the air appeared first on Raspberry Pi.

Privacy expectations and the connected home

2018-01-17 Matthew Garrett

Post Syndicated from Matthew Garrett original https://mjg59.dreamwidth.org/50229.html

Traditionally, devices that were tied to logins tended to indicate that in some way – turn on someone’s xbox and it’ll show you their account name, run Netflix and it’ll ask which profile you want to use. The increasing prevalence of smart devices in the home changes that, in ways that may not be immediately obvious to the majority of people. You can configure a Philips Hue with wall-mounted dimmers, meaning that someone unfamiliar with the system may not recognise that it’s a smart lighting system at all. Without any actively malicious intent, you end up with a situation where the account holder is able to infer whether someone is home without that person necessarily having any idea that that’s possible. A visitor who uses an Amazon Echo is not necessarily going to know that it’s tied to somebody’s Amazon account, and even if they do they may not know that the log (and recorded audio!) of all interactions is available to the account holder. And someone grabbing an egg out of your fridge is almost certainly not going to think that your smart egg tray will trigger an immediate notification on the account owner’s phone that they need to buy new eggs.

Things get even more complicated when there’s multiple account support. Google Home supports multiple users on a single device, using voice recognition to determine which queries should be associated with which account. But the account that was used to initially configure the device remains as the fallback, with unrecognised voices ended up being logged to it. If a voice is misidentified, the query may end up being logged to an unexpected account.

There’s some interesting questions about consent and expectations of privacy here. If someone sets up a smart device in their home then at some point they’ll agree to the manufacturer’s privacy policy. But if someone else makes use of the system (by pressing a lightswitch, making a spoken query or, uh, picking up an egg), have they consented? Who has the social obligation to explain to them that the information they’re producing may be stored elsewhere and visible to someone else? If I use an Echo in a hotel room, who has access to the Amazon account it’s associated with? How do you explain to a teenager that there’s a chance that when they asked their Home for contact details for an abortion clinic, it ended up in their parent’s activity log? Who’s going to be the first person divorced for claiming that they were vegan but having been the only person home when an egg was taken out of the fridge?

To be clear, I’m not arguing against the design choices involved in the implementation of these devices. In many cases it’s hard to see how the desired functionality could be implemented without this sort of issue arising. But we’re gradually shifting to a place where the data we generate is not only available to corporations who probably don’t care about us as individuals, it’s also becoming available to people who own the more private spaces we inhabit. We have social norms against bugging our houseguests, but we have no social norms that require us to explain to them that there’ll be a record of every light that they turn on or off. This feels like it’s going to end badly.

(Thanks to Nikki Everett for conversations that inspired this post)

(Disclaimer: while I work for Google, I am not involved in any of the products or teams described in this post and my opinions are my own rather than those of my employer’s)

comments

Early Challenges: Managing Cash Flow

2018-01-16 Gleb Budman

Post Syndicated from Gleb Budman original https://www.backblaze.com/blog/managing-cash-flow/

This post by Backblaze’s CEO and co-founder Gleb Budman is the eighth in a series about entrepreneurship. You can choose posts in the series from the list below:

Use the Join button above to receive notification of new posts in this series.

Running out of cash is one of the quickest ways for a startup to go out of business. When you are starting a company the question of where to get cash is usually the top priority, but managing cash flow is critical for every stage in the lifecycle of a company. As a primarily bootstrapped but capital-intensive business, managing cash flow at Backblaze was and still is a key element of our success and requires continued focus. Let’s look at what we learned over the years.

Raising Your Initial Funding

When starting a tech business in Silicon Valley, the default assumption is that you will immediately try to raise venture funding. There are certainly many advantages to raising funding — not the least of which is that you don’t need to be cash-flow positive since you have cash in the bank and the expectation is that you will have a “burn rate,” i.e. you’ll be spending more than you make.

Note: While you’re not expected to be cash-flow positive, that doesn’t mean you don’t have to worry about cash. Cash-flow management will determine your burn rate. Whether you can get to cash-flow breakeven or need to raise another round of funding is a direct byproduct of your cash flow management.

Also, raising funding takes time (most successful fundraising cycles take 3-6 months start-to-finish), and time at a startup is in short supply. Constantly trying to raise funding can take away from product development and pursuing growth opportunities. If you’re not successful in raising funding, you then have to either shut down or find an alternate method of funding the business.

Sources of Funding

Depending on the stage of the company, type of company, and other factors, you may have access to different sources of funding. Let’s list a number of them:

Customers

Sales — the best kind of funding. It is non-dilutive, doesn’t have to be paid back, and is a direct metric of the success of your company.

Pre-Sales — some customers may be willing to pay you for a product in beta, a test, or pre-pay for a product they’ll receive when finished. Pre-Sales income also is great because it shares the characteristics of cash from sales, but you get the cash early. It also can be a good sign that the product you’re building fills a market need. We started charging for Backblaze computer backup while it was still in private beta, which allowed us to not only collect cash from customers, but also test the billing experience and users’ real desire for the service.

Services — if you’re a service company and customers are paying you for that, great. You can effectively scale for the number of hours available in a day. As demand grows, you can add more employees to increase the total number of billable hours.

Note: If you’re a product company and customers are paying you to consult, that can provide much needed cash, and could provide feedback toward the right product. However, it can also distract from your core business, send you down a path where you’re building a product for a single customer, and addict you to a path that prevents you from building a scalable business.

Investors

Yourself — you likely are putting your time into the business, and deferring salary in the process. You may also put your own cash into the business either as an investment or a loan.

Angels — angels are ideal as early investors since they are used to investing in businesses with little to no traction. AngelList is a good place to find them, though finding people you’re connected with through someone that knows you well is best.

Crowdfunding — a component of the JOBS Act permitted entrepreneurs to raise money from nearly anyone since May 2016. The SEC imposes limits on both investors and the companies. This article goes into some depth on the options and sites available.

VCs — VCs are ideal for companies that need to raise at least a few million dollars and intend to build a business that will be worth over $1 billion.

Debt

Friends & Family — F&F are often the first people to give you money because they are investing in you. It’s great to have some early supporters, but it also can be risky to take money from people who aren’t used to the risks. The key advice here is to only take money from people who won’t mind losing it. If someone is talking about using their children’s college funds or borrowing from their 401k, say ‘no thank you’ — even if they’re sure they want to loan you money.

Bank Loans — a variety of loan types exist, but most either require the company to have been operational for a couple years, be able to borrow against money the company has or is making, or be able to get a personal guarantee from the founders whereby their own credit is on the line. Fundera provides a good overview of loan options and can help secure some, but most will not be an option for a brand new startup.

Grants

Government — in some areas there is the potential for government grants to facilitate research. The SBIR program facilitates some such grants.

At Backblaze, we used a number of these options:

• Investors/Yourself: We loaned a cumulative total of a couple hundred thousand dollars to the company and invested our time by going without a salary for a year and a half.
• Customers/Pre-Sales: We started selling the Backblaze service while it was still in beta.
• Customers/Sales: We launched v1.0 and kept selling.
• Investors/Angels: After a year and a half, we raised $370k from 11 angels. All of them were either people whom we knew personally or were a strong recommendation from a mutual friend.
• Debt/Loans: After a couple years we were able to get equipment leases whereby the Storage Pods and hard drives were used as collateral to secure the lease on them.
• Investors/VCs: Ater five years we raised $5m from TMT Investments to add to the balance sheet and invest in growth.

The variety and quantity of sources we used is by no means uncommon.

GAAP vs. Cash

Most companies start tracking financials based on cash, and as they scale they switch to GAAP (Generally Accepted Accounting Principles). Cash is easier to track — we got paid $XXXX and spent $YYY — and as often mentioned, is required for the business to stay alive. GAAP has more subtlety and complexity, but provides a clearer picture of how the business is really doing. Backblaze was on a ‘cash’ system for the first few years, then switched to GAAP. For this post, I’m going to focus on things that help cash flow, not GAAP profitability.

Stages of Cash Flow Management

All-spend

In a pure service business (e.g. solo proprietor law firm), you may have no expenses other than your time, so this stage doesn’t exist. However, in a product business there is a period of time where you are building the product and have nothing to sell. You have zero cash coming in, but have cash going out. Your cash-flow is completely negative and you need funds to cover that.

Sales-generating

Starting to see cash come in from customers is thrilling. I initially had our system set up to email me with every $5 payment we received. You’re making sales, but not covering expenses.

Ramen-profitable

But it takes a lot of $5 payments to pay for servers and salaries, so for a while expenses are likely to outstrip sales. Getting to ramen-profitable is a critical stage where sales cover the business expenses and are “paying enough for the founders to eat ramen.” This extends the runway for a business, but is not completely sustainable, since presumably the founders can’t (or won’t) live forever on a subsistence salary.

Business-profitable

This is the ultimate stage whereby the business is truly profitable, including paying everyone market-rate salaries. A business at this stage is self-sustaining. (Of course, market shifts and plenty of other challenges can kill the business, but cash-flow issues alone will not.)

Note, I’m using the word ‘profitable’ here to mean this is still on a cash-basis.

Backblaze was in the all-spend stage for just over a year, during which time we built the service and hadn’t yet made the service available to customers. Backblaze was in the sales-generating stage for nearly another year before the company was barely ramen-profitable where sales were covering the company expenses and paying the founders minimum wage. (I say ‘barely’ since minimum wage in the SF Bay Area is arguably never subsistence.) It took almost three more years before the company was business-profitable, paying everyone including the founders market-rate.

Cash Flow Forecasting

When raising funding it’s helpful to think of milestones reached. You don’t necessarily need enough cash on day one to last for the next 100 years of the company. Some good milestones to consider are how much cash you need to prove there is a market need, prove you can build a product to meet that need, or get to ramen-profitable.

Two things to consider:

1) Unit Economics (COGS)

If your product is 100% software, this may not be relevant. Once software is built it costs effectively nothing to deliver the product to one customer or one million customers. However, in most businesses there is some incremental cost to provide the product. If you’re selling a hardware device, perhaps you sell it for $100 but it costs you $50 to make it. This is called “COGS” (Cost of Goods Sold).

Many products rely on cloud services where the costs scale with growth. That model works great, but it’s still important to understand what the costs are for the cloud service you use per unit of product you sell.

Support is often done by the founders early-on in a business, but that is another real cost to factor in and estimate on a per-user basis. Taking all of the per unit costs combined, you may charge $10/month/user for your service, but if it costs you $7/month/user in cloud services, you’re only netting $3/month/user.

2) Operating Expenses (OpEx)

These are expenses that don’t scale with the number of product units you sell. Typically this includes research & development, sales & marketing, and general & administrative expenses. Presumably there is a certain level of these functions required to build the product, market it, sell it, and run the organization. You can choose to invest or cut back on these, but you’ll still make the same amount per product unit.

Incremental Net Profit Per Unit

If you’ve calculated your COGS and your unit economics are “upside down,” where the amount you charge is less than that it costs you to provide your service, it’s worth thinking hard about how that’s going to change over time. If it will not change, there is no scale that will make the business work. Presuming you do make money on each unit of product you sell — what is sometimes referred to as “Contribution Margin” — consider how many of those product units you need to sell to cover your operating expenses as described above.

Calculating Your Profit

The math on getting to ramen-profitable is simple:

(Number of Product Units Sold x Contribution Margin) - Operating Expenses = Profit

If your operating expenses include subsistence salaries for the founders and profit > $0, you’re ramen-profitable.

Improving Cash Flow

Having access to sources of cash, whether from selling to customers or other methods, is excellent. But needing less cash gives you more choices and allows you to either dilute less, owe less, or invest more.

There are two ways to improve cash flow:

1) Collect More Cash

The best way to collect more cash is to provide more value to your customers and as a result have them pay you more. Additional features/products/services can allow this. However, you can also collect more cash by changing how you charge for your product. If you have a subscription, changing from charging monthly to yearly dramatically improves your cash flow. If you have a product that customers use up, selling a year’s supply instead of selling them one-by-one can help.

2) Spend Less Cash

Reducing COGS is a fantastic way to spend less cash in a scalable way. If you can do this without harming the product or customer experience, you win. There are a myriad of ways to also reduce operating expenses, including taking sub-market salaries, using your home instead of renting office space, staying focused on your core product, etc.

Ultimately, collecting more and spending less cash dramatically simplifies the process of getting to ramen-profitable and later to business-profitable.

Be Careful (Why GAAP Matters)

A word of caution: while running out of cash will put you out of business immediately, overextending yourself will likely put you out of business not much later. GAAP shows how a business is really doing; cash doesn’t. If you only focus on cash, it is possible to commit yourself to both delivering products and repaying loans in the future in an unsustainable fashion. If you’re taking out loans, watch the total balance and monthly payments you’re committing to. If you’re asking customers for pre-payment, make sure you believe you can deliver on what they’ve paid for.

Summary

There are numerous challenges to building a business, and ensuring you have enough cash is amongst the most important. Having the cash to keep going lets you keep working on all of the other challenges. The frameworks above were critical for maintaining Backblaze’s cash flow and cash balance. Hopefully you can take some of the lessons we learned and apply them to your business. Let us know what works for you in the comments below.

The post Early Challenges: Managing Cash Flow appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Sales Engineer

2018-01-10 Yev

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-sales-engineer/

At inception, Backblaze was a consumer company. Thousands upon thousands of individuals came to our website and gave us $5/mo to keep their data safe. But, we didn’t sell business solutions. It took us years before we had a sales team. In the last couple of years, we’ve released products that businesses of all sizes love: Backblaze B2 Cloud Storage and Backblaze for Business Computer Backup. Those businesses want to integrate Backblaze deeply into their infrastructure, so it’s time to hire our first Sales Engineer!

Some Backblaze Perks:

Competitive healthcare plans
Competitive compensation and 401k
All employees receive Option grants
Unlimited vacation days
Strong coffee
Fully stocked Micro kitchen
Catered breakfast and lunches
Awesome people who work on awesome projects
Childcare bonus
Normal work hours
Get to bring your pets into the office
San Mateo Office – located near Caltrain and Highways 101 & 280.

Backblaze B2 cloud storage is a building block for almost any computing service that requires storage. Customers need our help integrating B2 into iOS apps to Docker containers. Some customers integrate directly to the API using the programming language of their choice, others want to solve a specific problem using ready made software, already integrated with B2.

At the same time, our computer backup product is deepening it’s integration into enterprise IT systems. We are commonly asked for how to set Windows policies, integrate with Active Directory, and install the client via remote management tools.

We are looking for a sales engineer who can help our customers navigate the integration of Backblaze into their technical environments.

Are you 1/2” deep into many different technologies, and unafraid to dive deeper?

Can you confidently talk with customers about their technology, even if you have to look up all the acronyms right after the call?

Are you excited to setup complicated software in a lab and write knowledge base articles about your work?

Then Backblaze is the place for you!

Enough about Backblaze already, what’s in it for me?
In this role, you will be given the opportunity to learn about the technologies that drive innovation today; diverse technologies that customers are using day in and out. And more importantly, you’ll learn how to learn new technologies.

Just as an example, in the past 12 months, we’ve had the opportunity to learn and become experts in these diverse technologies:

How to setup VM servers for lab environments, both on-prem and using cloud services.
Create an automatically “resetting” demo environment for the sales team.
Setup Microsoft Domain Controllers with Active Directory and AD Federation Services.
Learn the basics of OAUTH and web single sign on (SSO).
Archive video workflows from camera to media asset management systems.
How upload/download files from Javascript by enabling CORS.
How to install and monitor online backup installations using RMM tools, like JAMF.
Tape (LTO) systems. (Yes – people still use tape for storage!)

How can I know if I’ll succeed in this role?

You have:

Confidence. Be able to ask customers questions about their environments and convey to them your technical acumen.
Curiosity. Always want to learn about customers’ situations, how they got there and what problems they are trying to solve.
Organization. You’ll work with customers, integration partners, and Backblaze team members on projects of various lengths. You can context switch and either have a great memory or keep copious notes. Your checklists have their own checklists.

You are versed in:

The fundamentals of Windows, Linux and Mac OS X operating systems. You shouldn’t be afraid to use a command line.

Building, installing, integrating and configuring applications on any operating system.

Debugging failures – reading logs, monitoring usage, effective google searching to fix problems excites you.

The basics of TCP/IP networking and the HTTP protocol.

Novice development skills in any programming/scripting language. Have basic understanding of data structures and program flow.

Your background contains:

Bachelor’s degree in computer science or the equivalent.

2+ years of experience as a pre or post-sales engineer.

The right extra credit:
There are literally hundreds of previous experiences you can have had that would make you perfect for this job. Some experiences that we know would be helpful for us are below, but make sure you tell us your stories!

Experience using or programming against Amazon S3.

Experience with large on-prem storage – NAS, SAN, Object. And backing up data on such storage with tools like Veeam, Veritas and others.

Experience with photo or video media. Media archiving is a key market for Backblaze B2.

Program arduinos to automatically feed your dog.

Experience programming against web or REST APIs. (Point us towards your projects, if they are open source and available to link to.)

Experience with sales tools like Salesforce.

3D print door stops.

Experience with Windows Servers, Active Directory, Group policies and the like.

What’s it like working with the Sales team?
The Backblaze sales team collaborates. We help each other out by sharing ideas, templates, and our customer’s experiences. When we talk about our accomplishments, there is no “I did this,” only “we”. We are truly a team.

If this all sounds like you:

Send an email to [email protected] with the position in the subject line.
Tell us a bit about your Sales Engineering experience.
Include your resume.

The post Wanted: Sales Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

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