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	<title>Amazon Connect &#8211; Noise</title>
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	<link>https://noise.getoto.net</link>
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		<title>AWS Weekly Roundup: How to join AWS re:Invent 2025, plus Kiro GA, and lots of launches (Nov 24, 2025)</title>
		<link>https://noise.getoto.net/2025/11/24/aws-weekly-roundup-how-to-join-aws-reinvent-2025-plus-kiro-ga-and-lots-of-launches-nov-24-2025/</link>
		
		<dc:creator><![CDATA[Channy Yun (윤석찬)]]></dc:creator>
		<pubDate>Mon, 24 Nov 2025 19:58:08 +0000</pubDate>
				<category><![CDATA[Amazon API Gateway]]></category>
		<category><![CDATA[Amazon Aurora]]></category>
		<category><![CDATA[Amazon Bedrock]]></category>
		<category><![CDATA[Amazon CloudWatch]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon EC2]]></category>
		<category><![CDATA[Amazon Elastic Container Registry]]></category>
		<category><![CDATA[Amazon Elastic Container Service]]></category>
		<category><![CDATA[Amazon Elastic Kubernetes Service]]></category>
		<category><![CDATA[Amazon OpenSearch Service]]></category>
		<category><![CDATA[Amazon Sagemaker]]></category>
		<category><![CDATA[Amazon Simple Storage Service (S3)]]></category>
		<category><![CDATA[AWS CloudFormation]]></category>
		<category><![CDATA[AWS Control Tower]]></category>
		<category><![CDATA[AWS Identity and Access Management (IAM)]]></category>
		<category><![CDATA[AWS Lambda]]></category>
		<category><![CDATA[AWS Step Functions]]></category>
		<category><![CDATA[Billing & Account Management]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Week in Review]]></category>
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					<description><![CDATA[Next week, don’t miss AWS re:Invent, Dec. 1-5, 2025, for the latest AWS news, expert insights, and global cloud community connections! Our News Blog team is finalizing posts to introduce the most exciting launches from our service teams. If you’re joining us in person in Las Vegas, review the agenda, session catalog, and attendee guides […]]]></description>
		
		
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		<item>
		<title>Set up custom domains in Amazon Connect hosted with M365 Exchange Online or Google Workspace</title>
		<link>https://noise.getoto.net/2025/10/10/set-up-custom-domains-in-amazon-connect-hosted-with-m365-exchange-online-or-google-workspace/</link>
		
		<dc:creator><![CDATA[Zip Zieper]]></dc:creator>
		<pubDate>Fri, 10 Oct 2025 19:49:38 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Simple Email Service (SES)]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[Technical How-to]]></category>
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					<description><![CDATA[In this post, we demonstrate how to set up custom email domains in Amazon Connect when using Microsoft 365 Exchange Online or Google Workspace as your email server. The solution enables organizations to maintain their existing email infrastructure while leveraging Amazon Connect's email capabilities through Amazon SES integration, allowing customers to continue using familiar email addresses while providing enhanced customer service features.]]></description>
		
		
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		<item>
		<title>AWS Weekly Roundup: Amazon DocumentDB, AWS Lambda, Amazon EC2, and more (August 4, 2025)</title>
		<link>https://noise.getoto.net/2025/08/04/aws-weekly-roundup-amazon-documentdb-aws-lambda-amazon-ec2-and-more-august-4-2025/</link>
		
		<dc:creator><![CDATA[Danilo Poccia]]></dc:creator>
		<pubDate>Mon, 04 Aug 2025 16:23:44 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon DocumentDB]]></category>
		<category><![CDATA[Amazon EC2]]></category>
		<category><![CDATA[Amazon Simple Notification Service (SNS)]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[Auto Scaling]]></category>
		<category><![CDATA[AWS Lambda]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Week in Review]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=53b63b61455fd2aa8051ec01d17a3ee2</guid>

					<description><![CDATA[This week brings an array of innovations spanning from generative AI capabilities to enhancements of foundational services. Whether you’re building AI-powered applications, managing databases, or optimizing your cloud infrastructure, these updates help build more advanced, robust, and flexible applications. Last week’s launches Here are the launches that got my attention this week: Amazon DocumentDB – […]]]></description>
		
		
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		<title>AWS Weekly Roundup: EC2 C8gn instances, Amazon Nova Canvas virtual try-on, and more (July 7, 2025)</title>
		<link>https://noise.getoto.net/2025/07/08/aws-weekly-roundup-ec2-c8gn-instances-amazon-nova-canvas-virtual-try-on-and-more-july-7-2025/</link>
		
		<dc:creator><![CDATA[Elizabeth Fuentes]]></dc:creator>
		<pubDate>Mon, 07 Jul 2025 21:08:39 +0000</pubDate>
				<category><![CDATA[Amazon Bedrock]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon EC2]]></category>
		<category><![CDATA[Amazon Nova]]></category>
		<category><![CDATA[Amazon Q]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Week in Review]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=5caf10b397a3ce9dc4e3d2b5c35c3829</guid>

					<description><![CDATA[Every Monday we tell you about the best releases and blogs that caught our attention last week. Before continuing with this AWS Weekly Roundup, I’d like to share that last month I moved with my family to San Francisco, California, to start a new role as Developer Advocate/SDE, GenAI. This excites me because I’ll have […]]]></description>
		
		
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		<title>Training a call center fraud detection model for IVR calls with Amazon SageMaker Canvas</title>
		<link>https://noise.getoto.net/2025/03/07/training-a-call-center-fraud-detection-model-for-ivr-calls-with-amazon-sagemaker-canvas/</link>
		
		<dc:creator><![CDATA[Pablo Forero]]></dc:creator>
		<pubDate>Fri, 07 Mar 2025 17:09:39 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Machine Learning]]></category>
		<category><![CDATA[Amazon SageMaker Canvas]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=4a39d1c70b2ced261810001655c8ed27</guid>

					<description><![CDATA[This blog post will show you how to use the power of ML to build a fraud-detection model using Amazon SageMaker Canvas, a no-code/low-code ML service that business analysts and domain experts can use to build, train, and deploy ML models without requiring extensive ML expertise.]]></description>
		
		
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		<title>AWS Weekly roundup: EventBridge, SNS FIFO, Amazon Corretto, Amazon Connect, Amazon Bedrock, and more</title>
		<link>https://noise.getoto.net/2025/01/27/aws-weekly-roundup-eventbridge-sns-fifo-amazon-corretto-amazon-connect-amazon-bedrock-and-more/</link>
		
		<dc:creator><![CDATA[Sébastien Stormacq]]></dc:creator>
		<pubDate>Mon, 27 Jan 2025 16:55:43 +0000</pubDate>
				<category><![CDATA[Amazon Bedrock]]></category>
		<category><![CDATA[Amazon Bedrock Agents]]></category>
		<category><![CDATA[Amazon Bedrock Prompt Flows]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Corretto]]></category>
		<category><![CDATA[Amazon EventBridge]]></category>
		<category><![CDATA[Amazon Simple Notification Service (SNS)]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[Application Integration]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=82c094e4b816ccdb69d07e7cb5a3ec71</guid>

					<description><![CDATA[I counted about 40 new launches from AWS since last week – back to our normal rhythm of releases. Services teams are listening to your feedback and developing little (or big) changes that makes your life easier when working with our services. The ability to support multiple sessions in the AWS Console is my favorite […]]]></description>
		
		
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		<title>AWS Weekly Roundup: New Asia Pacific Region, DynamoDB updates, Amazon Q developer, and more (January 13, 2025)</title>
		<link>https://noise.getoto.net/2025/01/13/aws-weekly-roundup-new-asia-pacific-region-dynamodb-updates-amazon-q-developer-and-more-january-13-2025/</link>
		
		<dc:creator><![CDATA[Betty Zheng (郑予彬)]]></dc:creator>
		<pubDate>Mon, 13 Jan 2025 17:29:48 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon DynamoDB]]></category>
		<category><![CDATA[Amazon Q Developer]]></category>
		<category><![CDATA[Amazon Sagemaker]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[AWS Chatbot]]></category>
		<category><![CDATA[AWS PrivateLink]]></category>
		<category><![CDATA[AWS Transit Gateway]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Week in Review]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=4e4d4d68219ca9aacc6e86636147fc40</guid>

					<description><![CDATA[As we move into the second week of 2025, China is celebrating Laba Festival (腊八节), a traditional holiday, which marks the beginning of Chinese New Year preparations. On this day, Chinese people prepare Laba congee, a special porridge combining various grains, dried fruits, and nuts. This nutritious mixture symbolizes harmony, prosperity, and good fortune — […]]]></description>
		
		
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		<title>Newly enhanced Amazon Connect adds generative AI, WhatsApp Business, and secure data collection</title>
		<link>https://noise.getoto.net/2024/12/02/newly-enhanced-amazon-connect-adds-generative-ai-whatsapp-business-and-secure-data-collection/</link>
		
		<dc:creator><![CDATA[Elizabeth Fuentes]]></dc:creator>
		<pubDate>Mon, 02 Dec 2024 03:19:19 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Q]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[AWS re:Invent]]></category>
		<category><![CDATA[Contact Lens for Amazon Connect]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=98d024d581bf0ada59dc05f7e000212c</guid>

					<description><![CDATA[Use innovative tools like generative AI for segmentation and campaigns, WhatsApp Business, data privacy controls for chat, AI guardrails, conversational AI bot management, and enhanced analytics to elevate customer experiences securely and efficiently.]]></description>
		
		
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		<title>Channel deflection from voice to chat using Amazon Connect</title>
		<link>https://noise.getoto.net/2024/11/06/channel-deflection-from-voice-to-chat-using-amazon-connect/</link>
		
		<dc:creator><![CDATA[Siva Thangavel]]></dc:creator>
		<pubDate>Wed, 06 Nov 2024 15:39:02 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Architecture]]></category>
		<category><![CDATA[Contact Center]]></category>
		<category><![CDATA[Customer Solutions]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=f8d88f546fc1eb2159b27e98fd7e6b48</guid>

					<description><![CDATA[This post was co-written with Sagar Bedmutha, senior solutions architect at Tata Consultancy Services, and Rajiya Patan, AWS developer at Tata Consultancy Services Service excellence helps cultivate customer satisfaction and brand loyalty. According to Gartner, one service excellence challenge is long wait times on interactive voice response (IVR) systems. Long wait times can translate into […]]]></description>
		
		
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		<title>AWS Weekly Roundup: Amazon EC2 U7i Instances, Bedrock Converse API, AWS World IPv6 Day and more (June 3, 2024)</title>
		<link>https://noise.getoto.net/2024/06/03/aws-weekly-roundup-amazon-ec2-u7i-instances-bedrock-converse-api-aws-world-ipv6-day-and-more-june-3-2024/</link>
		
		<dc:creator><![CDATA[Channy Yun]]></dc:creator>
		<pubDate>Mon, 03 Jun 2024 14:59:34 +0000</pubDate>
				<category><![CDATA[Amazon Bedrock]]></category>
		<category><![CDATA[Amazon CloudWatch]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon EC2]]></category>
		<category><![CDATA[Amazon RDS]]></category>
		<category><![CDATA[Amazon SageMaker Canvas]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Week in Review]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=7e9b203311b0200cfcf30fec6e1c37b0</guid>

					<description><![CDATA[Life is not always happy, there are difficult times. However, we can share our joys and sufferings with those we work with. The AWS Community is no exception. Jeff Barr introduced two members of the AWS community who are dealing with health issues. Farouq Mousa is an AWS Community Builder and fighting brain cancer. Allen […]]]></description>
		
		
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		<title>Simplify custom contact center insights with Amazon Connect analytics data lake</title>
		<link>https://noise.getoto.net/2024/05/31/simplify-custom-contact-center-insights-with-amazon-connect-analytics-data-lake/</link>
		
		<dc:creator><![CDATA[Donnie Prakoso]]></dc:creator>
		<pubDate>Fri, 31 May 2024 16:35:07 +0000</pubDate>
				<category><![CDATA[Amazon Athena]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon QuickSight]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[AWS Lake Formation]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Resource Access Manager (RAM)]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=8f8d9a2f70e8223f2f7133ace42c6aca</guid>

					<description><![CDATA[Amazon Connect's analytics data lake centralizes customer data for powerful performance analysis without complex pipelines.]]></description>
		
		
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		<title>New generative AI features in Amazon Connect, including Amazon Q, facilitate improved contact center service</title>
		<link>https://noise.getoto.net/2023/11/28/new-generative-ai-features-in-amazon-connect-including-amazon-q-facilitate-improved-contact-center-service/</link>
		
		<dc:creator><![CDATA[Veliswa Boya]]></dc:creator>
		<pubDate>Tue, 28 Nov 2023 17:52:31 +0000</pubDate>
				<category><![CDATA[Amazon Bedrock]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Lex]]></category>
		<category><![CDATA[Amazon Machine Learning]]></category>
		<category><![CDATA[artificial intelligence]]></category>
		<category><![CDATA[AWS re:Invent]]></category>
		<category><![CDATA[generative AI]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=08843dd628edeb5fdb78342a4f215fcc</guid>

					<description><![CDATA[If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take […]]]></description>
		
		
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		<title>AWS Weekly Roundup – EC2 DL2q instances, PartyRock, Amplify’s 6th birthday, and more – November 20, 2023</title>
		<link>https://noise.getoto.net/2023/11/20/aws-weekly-roundup-ec2-dl2q-instances-partyrock-amplifys-6th-birthday-and-more-november-20-2023/</link>
		
		<dc:creator><![CDATA[Channy Yun]]></dc:creator>
		<pubDate>Mon, 20 Nov 2023 18:15:09 +0000</pubDate>
				<category><![CDATA[Amazon Athena]]></category>
		<category><![CDATA[Amazon Bedrock]]></category>
		<category><![CDATA[Amazon CloudWatch]]></category>
		<category><![CDATA[Amazon CodeCatalyst]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Managed Streaming for Apache Kafka (Amazon MSK)]]></category>
		<category><![CDATA[Amazon OpenSearch Service]]></category>
		<category><![CDATA[Amazon QuickSight]]></category>
		<category><![CDATA[Amazon RDS]]></category>
		<category><![CDATA[AWS Amplify]]></category>
		<category><![CDATA[AWS Glue]]></category>
		<category><![CDATA[AWS Lambda]]></category>
		<category><![CDATA[AWS Trusted Advisor]]></category>
		<category><![CDATA[launch]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[Week in Review]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=95e9f3c7c627c9fa5b46b882fb8f8d8f</guid>

					<description><![CDATA[Last week I saw an astonishing 160+ new service launches. There were so many updates that we decided to publish a weekly roundup again. This continues the same innovative pace of the previous week as we are getting closer to AWS re:Invent 2023. Our News Blog team is also finalizing new blog posts for re:Invent […]]]></description>
		
		
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		<title>AWS Weekly Roundup – Amazon MWAA, EMR Studio, Generative AI, and More – August 14, 2023</title>
		<link>https://noise.getoto.net/2023/08/14/aws-weekly-roundup-amazon-mwaa-emr-studio-generative-ai-and-more-august-14-2023/</link>
		
		<dc:creator><![CDATA[Antje Barth]]></dc:creator>
		<pubDate>Mon, 14 Aug 2023 17:22:05 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon EMR]]></category>
		<category><![CDATA[Amazon Managed Workflows for Apache Airflow (Amazon MWAA)]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[AWS Security Hub]]></category>
		<category><![CDATA[generative AI]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[open source]]></category>
		<category><![CDATA[Week in Review]]></category>
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					<description><![CDATA[While I enjoyed a few days off in California to get a dose of vitamin sea, a lot has happened in the AWS universe. Let’s take a look together! Last Week’s Launches Here are some launches that got my attention: Amazon MWAA now supports Apache Airflow version 2.6 – Amazon Managed Workflows for Apache Airflow […]]]></description>
		
		
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		<title>AWS Weekly Roundup – AWS Storage Day, AWS Israel (Tel Aviv) Region, and More – Aug 8, 2023</title>
		<link>https://noise.getoto.net/2023/08/08/aws-weekly-roundup-aws-storage-day-aws-israel-tel-aviv-region-and-more-aug-8-2023/</link>
		
		<dc:creator><![CDATA[Veliswa Boya]]></dc:creator>
		<pubDate>Tue, 08 Aug 2023 17:19:52 +0000</pubDate>
				<category><![CDATA[Amazon CloudWatch]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon WorkSpaces]]></category>
		<category><![CDATA[announcements]]></category>
		<category><![CDATA[Regions]]></category>
		<category><![CDATA[storage]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Week in Review]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=ed775c73bbff443b8342e4b7422b5eca</guid>

					<description><![CDATA[(Editor’s note: Today, we are changing the title of this regular weekly post from AWS Week in Review to AWS Weekly Roundup to better reflect the mix of recent top news and announcements as well as upcoming events you won’t want to miss.) It’s taken me some time to finally be comfortable with being in […]]]></description>
		
		
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		<title>How to Manage Global Sending of SMS with Amazon Pinpoint</title>
		<link>https://noise.getoto.net/2023/06/28/how-to-manage-global-sending-of-sms-with-amazon-pinpoint/</link>
		
		<dc:creator><![CDATA[Tyler Holmes]]></dc:creator>
		<pubDate>Tue, 27 Jun 2023 21:01:44 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS End User Messaging]]></category>
		<category><![CDATA[Best practices]]></category>
		<category><![CDATA[marketing communications]]></category>
		<category><![CDATA[messaging]]></category>
		<category><![CDATA[multichannel marketing]]></category>
		<category><![CDATA[sms]]></category>
		<category><![CDATA[text messages]]></category>
		<category><![CDATA[two-way sms]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=1679dd8a8e2edd4723109825d043274a</guid>

					<description><![CDATA[Amazon Pinpoint has a global SMS reach, of 240 countries and regions around the world, enabling companies of all sizes to send SMS globally. Unlike the process of sending a personal message from your phone to someone in another country, sending Application to Person (A2P) messages, also known as bulk SMS, involves many more regulations […]]]></description>
		
		
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		<title>Announcing General Availability of Step-by-Step Guides for Amazon Connect Agent Workspace</title>
		<link>https://noise.getoto.net/2023/03/27/announcing-general-availability-of-step-by-step-guides-for-amazon-connect-agent-workspace/</link>
		
		<dc:creator><![CDATA[Veliswa Boya]]></dc:creator>
		<pubDate>Mon, 27 Mar 2023 20:02:29 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Contact Center]]></category>
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					<description><![CDATA[At AWS re:Invent 2022 we announced the availability of step-by-step guides for Amazon Connect agent workspace in preview. My colleagues who collaborated to write the announcement post wrote about some of the challenges that contact centers face with training new agents to get up to speed with their agent desktop. They also mentioned that until […]]]></description>
		
		
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		<item>
		<title>Automating adverse events reporting for pharma with Amazon Connect and Amazon Lex</title>
		<link>https://noise.getoto.net/2023/02/15/automating-adverse-events-reporting-for-pharma-with-amazon-connect-and-amazon-lex/</link>
		
		<dc:creator><![CDATA[Siva Thangavel]]></dc:creator>
		<pubDate>Wed, 15 Feb 2023 16:21:48 +0000</pubDate>
				<category><![CDATA[AI]]></category>
		<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Simple Notification Service (SNS)]]></category>
		<category><![CDATA[Amazon Transcribe]]></category>
		<category><![CDATA[Contact Center Solutions]]></category>
		<category><![CDATA[Customer Solutions]]></category>
		<category><![CDATA[ml]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=23478b2def17cc52154e17577b89d09c</guid>

					<description><![CDATA[Every pharmaceutical company manufacturing medicine must provide customers nationwide with a method to report adverse events following medicine usage as well as emergency assistance as needed. To comply with regulatory policy and enable an Adverse Events Reporting System (AERS), pharma companies must provide dedicated, toll-free phone numbers and contact center agents to handle inbound calls. […]]]></description>
		
		
		<enclosure url="" length="0" type="" />

			</item>
		<item>
		<title>How to encrypt sensitive caller voice input in Amazon Lex</title>
		<link>https://noise.getoto.net/2023/01/16/how-to-encrypt-sensitive-caller-voice-input-in-amazon-lex/</link>
		
		<dc:creator><![CDATA[Herbert Guerrero]]></dc:creator>
		<pubDate>Mon, 16 Jan 2023 21:56:58 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon Lex]]></category>
		<category><![CDATA[Architecture]]></category>
		<category><![CDATA[authentication]]></category>
		<category><![CDATA[AWS Lambda]]></category>
		<category><![CDATA[connect]]></category>
		<category><![CDATA[data encryption]]></category>
		<category><![CDATA[Intermediate (200)]]></category>
		<category><![CDATA[Security Blog]]></category>
		<category><![CDATA[Security, Identity & Compliance]]></category>
		<category><![CDATA[Technical How-to]]></category>
		<category><![CDATA[Voice Input]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=2891ab13deadc88c7ebd12fa44544ddd</guid>

					<description><![CDATA[In the telecommunications industry, sensitive authentication and user data are typically received through mobile voice and keypads, and companies are responsible for protecting the data obtained through these channels. The increasing use of voice-driven interactive voice response (IVR) has resulted in a need to provide solutions that can protect user data that is gathered from […]]]></description>
		
		
		<enclosure url="" length="0" type="" />

			</item>
		<item>
		<title>Happy New Year! AWS Week in Review – January 9, 2023</title>
		<link>https://noise.getoto.net/2023/01/09/happy-new-year-aws-week-in-review-january-9-2023/</link>
		
		<dc:creator><![CDATA[Channy Yun]]></dc:creator>
		<pubDate>Mon, 09 Jan 2023 17:00:19 +0000</pubDate>
				<category><![CDATA[Amazon Connect]]></category>
		<category><![CDATA[Amazon EMR]]></category>
		<category><![CDATA[Amazon MemoryDB for Redis]]></category>
		<category><![CDATA[Amazon Neptune]]></category>
		<category><![CDATA[Amazon Simple Storage Service (S3)]]></category>
		<category><![CDATA[AWS IoT Core]]></category>
		<category><![CDATA[news]]></category>
		<guid isPermaLink="false">http://noise.getoto.net/?guid=d6d822e1144497cd7531f9626aab8001</guid>

					<description><![CDATA[Happy New Year! As we kick off 2023, I wanted to take a moment to remind you of some 2023 predictions by AWS leaders for you to help prepare for the new year. Five Tech Predictions for 2023 and Beyond by Dr. Wener Vogels, CTO of Amazon.com – Read how these technologies and trends will […]]]></description>
		
		
		<enclosure url="" length="0" type="" />

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