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	<title>cpaas &#8211; Noise</title>
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		<title>Build AI and ML into Email &#038; SMS for customer engagement</title>
		<link>https://noise.getoto.net/2023/02/28/build-ai-and-ml-into-email-sms-for-customer-engagement/</link>
		
		<dc:creator><![CDATA[Vinay Ujjini]]></dc:creator>
		<pubDate>Tue, 28 Feb 2023 15:06:54 +0000</pubDate>
				<category><![CDATA[2-way-sms]]></category>
		<category><![CDATA[Amazon Lex]]></category>
		<category><![CDATA[Amazon Personalize]]></category>
		<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[Amazon Simple Notification Service (SNS)]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS Lambda]]></category>
		<category><![CDATA[cpaas]]></category>
		<category><![CDATA[customer engagement]]></category>
		<category><![CDATA[sms]]></category>
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					<description><![CDATA[Build AI and ML into Email &#38; SMS for customer engagement Customers engage with businesses through various channels like email, SMS, Push, and in-app. With the availability and ease of usage of mobile phones, businesses can use 2-way Short Service Messages (SMS) to engage with their customers. Text messaging does not need applications and provides […]]]></description>
		
		
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		<title>AWS Communication Developer Services (CDS) recognized in the 2022 Gartner Market Guide for CPaaS</title>
		<link>https://noise.getoto.net/2022/10/12/aws-communication-developer-services-cds-recognized-in-the-2022-gartner-market-guide-for-cpaas/</link>
		
		<dc:creator><![CDATA[laurcudn]]></dc:creator>
		<pubDate>Wed, 12 Oct 2022 13:56:33 +0000</pubDate>
				<category><![CDATA[AWS]]></category>
		<category><![CDATA[cpaas]]></category>
		<category><![CDATA[customer communications]]></category>
		<category><![CDATA[marketing communications]]></category>
		<category><![CDATA[multichannel communications]]></category>
		<category><![CDATA[Uncategorized]]></category>
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					<description><![CDATA[2022 Gartner Market Guide for CPaaS recognizes AWS Communication Developer Services (CDS) Every business needs to communicate with customers through channels like email, SMS, notifications, voice, and even video. CPaaS, or Communications Platform as a Service, provers combine those capabilities into a single offering. Communication developers exploring new CPaaS solutions can read the 2022 Gartner […]]]></description>
		
		
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