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	<title>incident notifications &#8211; Noise</title>
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		<title>Incident notification mechanism using Amazon Pinpoint two-way SMS</title>
		<link>https://noise.getoto.net/2022/03/21/incident-notification-mechanism-using-amazon-pinpoint-two-way-sms/</link>
		
		<dc:creator><![CDATA[Pavlos Ioannou Katidis]]></dc:creator>
		<pubDate>Mon, 21 Mar 2022 16:43:10 +0000</pubDate>
				<category><![CDATA[Amazon Pinpoint]]></category>
		<category><![CDATA[AWS]]></category>
		<category><![CDATA[AWS Step Functions]]></category>
		<category><![CDATA[incident notifications]]></category>
		<category><![CDATA[sms]]></category>
		<category><![CDATA[Technical How-to]]></category>
		<category><![CDATA[two-way sms]]></category>
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					<description><![CDATA[Unexpected situations that require immediate attention can occur in any industry. Part of resolving these incidents is the notifications’ delivery. For example, utility companies that have installed gas sensors need to notify immediately the available engineer if a leak occurs. The goal of an incident management process is to restore a normal service operation as […]]]></description>
		
		
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