Today, we’re happy to announce that the AWS GDPR Data Processing Addendum (GDPR DPA) is now part of our online Service Terms. This means all AWS customers globally can rely on the terms of the AWS GDPR DPA which will apply automatically from May 25, 2018, whenever they use AWS services to process personal data under the GDPR. The AWS GDPR DPA also includes EU Model Clauses, which were approved by the European Union (EU) data protection authorities, known as the Article 29 Working Party. This means that AWS customers wishing to transfer personal data from the European Economic Area (EEA) to other countries can do so with the knowledge that their personal data on AWS will be given the same high level of protection it receives in the EEA.
As we approach the GDPR enforcement date this week, this announcement is an important GDPR compliance component for us, our customers, and our partners. All customers which that are using cloud services to process personal data will need to have a data processing agreement in place between them and their cloud services provider if they are to comply with GDPR. As early as April 2017, AWS announced that AWS had a GDPR-ready DPA available for its customers. In this way, we started offering our GDPR DPA to customers over a year before the May 25, 2018 enforcement date. Now, with the DPA terms included in our online service terms, there is no extra engagement needed by our customers and partners to be compliant with the GDPR requirement for data processing terms.
The AWS GDPR DPA also provides our customers with a number of other important assurances, such as the following:
AWS will process customer data only in accordance with customer instructions.
AWS has implemented and will maintain robust technical and organizational measures for the AWS network.
AWS will notify its customers of a security incident without undue delay after becoming aware of the security incident.
Customers who have already signed an offline version of the AWS GDPR DPA can continue to rely on that GDPR DPA. By incorporating our GDPR DPA into the AWS Service Terms, we are simply extending the terms of our GDPR DPA to all customers globally who will require it under GDPR.
AWS GDPR DPA is only part of the story, however. We are continuing to work alongside our customers and partners to help them on their journey towards GDPR compliance.
The Paris Region will benefit from three AWS Direct Connect locations. Telehouse Voltaire is available today. AWS Direct Connect will also become available at Equinix Paris in early 2018, followed by Interxion Paris.
All AWS infrastructure regions around the world are designed, built, and regularly audited to meet the most rigorous compliance standards and to provide high levels of security for all AWS customers. These include ISO 27001, ISO 27017, ISO 27018, SOC 1 (Formerly SAS 70), SOC 2 and SOC 3 Security & Availability, PCI DSS Level 1, and many more. This means customers benefit from all the best practices of AWS policies, architecture, and operational processes built to satisfy the needs of even the most security sensitive customers.
AWS is certified under the EU-US Privacy Shield, and the AWS Data Processing Addendum (DPA) is GDPR-ready and available now to all AWS customers to help them prepare for May 25, 2018 when the GDPR becomes enforceable. The current AWS DPA, as well as the AWS GDPR DPA, allows customers to transfer personal data to countries outside the European Economic Area (EEA) in compliance with European Union (EU) data protection laws. AWS also adheres to the Cloud Infrastructure Service Providers in Europe (CISPE) Code of Conduct. The CISPE Code of Conduct helps customers ensure that AWS is using appropriate data protection standards to protect their data, consistent with the GDPR. In addition, AWS offers a wide range of services and features to help customers meet the requirements of the GDPR, including services for access controls, monitoring, logging, and encryption.
From Our Customers Many AWS customers are preparing to use this new Region. Here’s a small sample:
Societe Generale, one of the largest banks in France and the world, has accelerated their digital transformation while working with AWS. They developed SG Research, an application that makes reports from Societe Generale’s analysts available to corporate customers in order to improve the decision-making process for investments. The new AWS Region will reduce latency between applications running in the cloud and in their French data centers.
SNCF is the national railway company of France. Their mobile app, powered by AWS, delivers real-time traffic information to 14 million riders. Extreme weather, traffic events, holidays, and engineering works can cause usage to peak at hundreds of thousands of users per second. They are planning to use machine learning and big data to add predictive features to the app.
Radio France, the French public radio broadcaster, offers seven national networks, and uses AWS to accelerate its innovation and stay competitive.
Les Restos du Coeur, a French charity that provides assistance to the needy, delivering food packages and participating in their social and economic integration back into French society. Les Restos du Coeur is using AWS for its CRM system to track the assistance given to each of their beneficiaries and the impact this is having on their lives.
AlloResto by JustEat (a leader in the French FoodTech industry), is using AWS to to scale during traffic peaks and to accelerate their innovation process.
AWS Consulting and Technology Partners We are already working with a wide variety of consulting, technology, managed service, and Direct Connect partners in France. Here’s a partial list:
AWS in France We have been investing in Europe, with a focus on France, for the last 11 years. We have also been developing documentation and training programs to help our customers to improve their skills and to accelerate their journey to the AWS Cloud.
As part of our commitment to AWS customers in France, we plan to train more than 25,000 people in the coming years, helping them develop highly sought after cloud skills. They will have access to AWS training resources in France via AWS Academy, AWSome days, AWS Educate, and webinars, all delivered in French by AWS Technical Trainers and AWS Certified Trainers.
Use it Today The EU (Paris) Region is open for business now and you can start using it today!
Just over a year ago, the European Commission approved and adopted the new General Data Protection Regulation (GDPR). The GDPR is the biggest change in data protection laws in Europe since the 1995 introduction of the European Union (EU) Data Protection Directive, also known as Directive 95/46/EC. The GDPR aims to strengthen the security and protection of personal data in the EU and will replace the Directive and all local laws relating to it.
AWS welcomes the arrival of the GDPR. The new, robust requirements raise the bar for data protection, security, and compliance, and will push the industry to follow the most stringent controls, helping to make everyone more secure. I am happy to announce today that all AWS services will comply with the GDPR when it becomes enforceable on May 25, 2018.
In this blog post, I explain the work AWS is doing to help customers with the GDPR as part of our continued commitment to help ensure they can comply with EU Data Protection requirements.
What has AWS been doing?
AWS continually maintains a high bar for security and compliance across all of our regions around the world. This has always been our highest priority—truly “job zero.” The AWS Cloud infrastructure has been architected to offer customers the most powerful, flexible, and secure cloud-computing environment available today. AWS also gives you a number of services and tools to enable you to build GDPR-compliant infrastructure on top of AWS.
One tool we give you is a Data Processing Agreement (DPA). I’m happy to announce today that we have a DPA that will meet the requirements of the GDPR. This GDPR DPA is available now to all AWS customers to help you prepare for May 25, 2018, when the GDPR becomes enforceable. For additional information about the new GDPR DPA or to obtain a copy, contact your AWS account manager.
In addition to account managers, we have teams of compliance experts, data protection specialists, and security experts working with customers across Europe to answer their questions and help them prepare for running workloads in the AWS Cloud after the GDPR comes into force. To further answer customers’ questions, we have updated our EU Data Protection website. This website includes information about what the GDPR is, the changes it brings to organizations operating in the EU, the services AWS offers to help you comply with the GDPR, and advice about how you can prepare.
As well as giving customers a number of tools and services to build GDPR-compliant environments, AWS has achieved a number of internationally recognized certifications and accreditations. In the process, AWS has demonstrated compliance with third-party assurance frameworks such as ISO 27017 for cloud security, ISO 27018 for cloud privacy, PCI DSS Level 1, and SOC 1, SOC 2, and SOC 3. AWS also helps customers meet local security standards such as BSI’s Common Cloud Computing Controls Catalogue (C5) that is important in Germany. We will continue to pursue certifications and accreditations that are important to AWS customers.
What can you do?
Although the GDPR will not be enforceable until May 25, 2018, we are encouraging our customers and partners to start preparing now. If you have already implemented a high bar for compliance, security, and data privacy, the move to GDPR should be simple. However, if you have yet to start your journey to GDPR compliance, we urge you to start reviewing your security, compliance, and data protection processes now to ensure a smooth transition in May 2018.
You should consider the following key points in preparation for GDPR compliance:
Territorial reach – Determining whether the GDPR applies to your organization’s activities is essential to ensuring your organization’s ability to satisfy its compliance obligations.
Data subject rights – The GDPR enhances the rights of data subjects in a number of ways. You will need to make sure you can accommodate the rights of data subjects if you are processing their personal data.
Data breach notifications – If you are a data controller, you must report data breaches to the data protection authorities without undue delay and in any event within 72 hours of you becoming aware of a data breach.
Data protection officer (DPO) – You may need to appoint a DPO who will manage data security and other issues related to the processing of personal data.
Data protection impact assessment (DPIA) – You may need to conduct and, in some circumstances, you might be required to file with the supervisory authority a DPIA for your processing activities.
Data processing agreement (DPA) – You may need a DPA that will meet the requirements of the GDPR, particularly if personal data is transferred outside the European Economic Area.
AWS offers a wide range of services and features to help customers meet requirements of the GDPR, including services for access controls, monitoring, logging, and encryption. For more information about these services and features, see EU Data Protection.
At AWS, security, data protection, and compliance are our top priorities, and we will continue to work vigilantly to ensure that our customers are able to enjoy the benefits of AWS securely, compliantly, and without disruption in Europe and around the world. As we head toward May 2018, we will share more news and resources with you to help you comply with the GDPR.
AWS made many launch announcements at AWS re:Invent 2016, including the announcement of a new compliance service, AWS Artifact. After so much recent activity, I want to highlight some EU-related news that you might have missed.
AWS has completed its assessment against the Cloud Computing Compliance Controls Catalogue (C5) information security and compliance program. Bundesamt für Sicherheit in der Informationstechnik (BSI)—Germany’s national cybersecurity authority—established C5 to define a reference standard for German cloud security requirements. With C5 (as well as with IT-Grundschutz), customers in German member states can leverage the work performed under this BSI audit to comply with stringent local requirements and operate secure workloads in the AWS Cloud. Although this is a newer program, BSI’s C5 standard is a key assurance framework that will be an authoritative program for not only German customers moving to the cloud, but also an influential one for all EU member states. C5 has comprehensive cloud-security criteria and is audited using a proven global assessment and reporting standard. AWS is the first cloud provider to achieve this certification, and it shows our commitment to Germany and the EU region.
This completed C5 assessment follows the August announcement of our transition from Safe Harbor to the EU-US Privacy Shield Framework. Though the EU-US Privacy Shield Framework does not affect the way you use or work with AWS, it ensures that you can continue to transfer data between the US and EU in an internationally recognized, compliant way. You can contact our team at [email protected], or read the FAQ.
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