Tag Archives: MDR

New MITRE Engenuity ATT&CK® Evaluation: Rapid7 MDR Excels

Post Syndicated from Warwick Webb original https://blog.rapid7.com/2022/11/09/new-mitre-engenuity-att-ck-r-evaluation-rapid7-mdr-excels/

New MITRE Engenuity ATT&CK® Evaluation: Rapid7 MDR Excels

Every Managed Services organization claims they have the expertise and technology to effectively detect and respond to threats. But can they prove it?

Assessing these services and how they’d perform in a real-world scenario just got easier with results from the first ever MITRE ATT&CK Evaluations for Managed Services.

Rapid7 MDR was excited to participate in this inaugural evaluation, along with 16 other Managed Service providers. We battle adversaries on behalf of our customers every single day, but most of this work goes largely unseen. This evaluation was an opportunity to show a wider audience the early detection, accelerated action, and deep partnership engagement that Rapid7 MDR delivers to customers across the globe every day.

And the results speak for themselves.

Rapid7 reported malicious activity across all 10 ATT&CK Evaluation steps

Rapid7 MDR reported 63 of the 74 total attacker ‘techniques’ within these steps, accurately describing the full scope and impact of the breach while maintaining the strong signal-to-noise ratio that everyone expects of Rapid7.

This evaluation offers visibility into a real-world engagement with Rapid7. What our team delivered to MITRE Engenuity wasn’t ‘special’ treatment, but rather a demonstration of the resources, experience, and technology we bring to bear for all customers as part of the unlimited incident response service included with Rapid7 MDR.

Here are other highlights:

Reliable, early detection: we stopped OilRig (a.k.a. APT34) at the starting line

The attack began in a familiar way: a phishing email was used to drop a malicious payload and establish persistence on the workstation of an unsuspecting user. With a foothold in the environment, the attacker performed discovery actions and dumped user credentials, before moving laterally across the organization and eventually collecting and exfiltrating sensitive data.

Rapid7 MDR identified the very first step in the attack, notifying MITRE about the download and execution of the initial malicious payload and providing recommended actions to contain the threat. Had this been a ‘real world’ customer incident, the attack would have stopped here.

Comprehensive coverage across kill chain

As the attack was allowed to continue, our team went on to identify and report to MITRE Engenuity all major steps of the compromise – from discovery and credential dumping to Web shell installation, data staging, data exfiltration, and cleanup.

Robust, actionable reporting

The evaluation also highlights the comprehensive reporting, robust communications, detailed timelines, and deep forensic investigation that Rapid7 MDR customers receive. At the conclusion of the engagement, we delivered a comprehensive 40 page incident report describing in detail the full scope and impact of the breach and attributed the activity to APT group OilRig, an Iran-linked hacking group known to target critical infrastructure.

MDR left the environment better than we found it

While containment was out of scope for this evaluation, you’ll see that Rapid7 provided detailed response and mitigation recommendations along the way. While other Managed Services put work back on the customer to figure out how to resolve incidents and harden their security to prevent similar incidents in the future, Rapid7 provides this guidance and partners with customers to ensure these recommendations are implemented. We provide an end-to-end detection and response program.

Finally, what the MITRE ATT&CK Evaluation doesn’t show you

What’s reported out here is just a slice of what’s possible with Rapid7 MDR.

While this evaluation was largely endpoint-focused, our customers get complete coverage: endpoints, network, users, cloud, and more. As the attack surface grows in complexity, you need a real MDR partner, scaling with your business, driving the end-to-end results, staying ahead of the most advanced attacks, working as a seamless extension of your team.

Our many differences, including integrated DFIR, add up.

To learn more about our evaluation, join our webcast.

Go Inside Rapid7 MDR: Timelines and Tick Tocks

Post Syndicated from Mikayla Wyman original https://blog.rapid7.com/2022/11/03/go-inside-rapid7-mdr-timelines-and-tick-tocks/

Go Inside Rapid7 MDR: Timelines and Tick Tocks

They say by 2025, half of all businesses will turn to a managed detection and response (MDR) service. Breaches are called “inevitable” now. And even with a blank check, most companies couldn’t hire their way to tight security: the expertise just isn’t out there.

In this new eBook you’ll find real life examples of common threats handled end-to-end by Rapid7 MDR. You can check out the speed and accuracy with which our global SOC experts identify, contain, and respond to attacks.

IBM says it takes an average of 287 days to identify a breach and about 75 to contain it. You can’t do that with the kind of attackers you’ll read about here, like the lethal More_Eggs malware. Or Solarmarker, which spawns hundreds of decoy files. Or EMOTET, finally disrupted in 2021 by international action coordinated by Europol.

We think that’s probably a good way to judge MDR: how well do you handle the worst?

Read the full eBook

Download now

3 Mistakes Companies Make in Their Detection and Response Programs

Post Syndicated from Jake Godgart original https://blog.rapid7.com/2022/08/12/3-mistakes-companies-make-in-their-detection-and-response-programs/

3 Mistakes Companies Make in Their Detection and Response Programs

The goal of a detection and response (D&R) program is to act as quickly as possible to identify and remove threats while minimizing any fallout. Many organizations have identified the need for D&R as a critical piece of their security program, but it’s often the hardest — and most costly — piece to implement and run.

As a result, D&R programs tend to suffer from common mistakes, and security teams often run into obstacles that hamper the value a solid program can deliver.

Recognizing this fact, our team of security experts at Rapid7 has put together a list of the top mistakes companies make in their D&R programs as well as tips to overcome or avoid them entirely.

1. Trying to analyze too much data

To have a successful and truly comprehensive D&R program, you should have complete visibility across your modern environment – from endpoints to users, cloud, network, and all other avenues attackers may enter. With all this visibility, you may think you need all the data you can get your hands on. The reality? Data “analysis paralysis” is real.

While data fuels detection and response, too much of it will leave you wading through thousands of false positives and alert noise, making it hard to focus on the needle in a haystack full of other needles. The more data, the harder it is to understand which of those needles are sharp and which are dull.

So it ends up being about collecting the right data without turning your program into an alert machine. It’s key to understand which event sources to connect to your SIEM or XDR platform and what information is the most relevant. Typically, you’re on the right path if you’re aligning your event sources with use cases. The most impactful event sources we usually see ingested are:

  • Endpoint agents (including start/stop processes)
  • DHCP
  • LDAP
  • DNS
  • Cloud services (O365, IIS, load balancers)
  • VPN
  • Firewall
  • Web proxy
  • Active Directory for user attribution
  • For even greater detail, throw on network sensors, IDS, deception technology, and other log types

At the end of the day, gaining visibility into your assets, understanding user behaviors, collecting system logs, and piecing it all together will help you build a clearer picture of your environment. But analyzing all that data can prove challenging, especially for larger-scale environments.

That’s where Managed Security Service Providers (MSSP) and Managed Detection and Response (MDR) providers can come in to offload that element to a 24×7 team of experts.

2. Not prioritizing risks and outcomes

Not all D&R programs will focus on the same objectives. Different companies have different risks. For example, healthcare providers and retail chains will likely deal with threats unique to their respective industries. Hospitals, in particular, are prime targets for ransomware. Something as simple as not having two-factor authentication in place could leave a privileged account susceptible to a brute-force attack, creating wide-open access to medical records. It’s not overstating to say that could ultimately make it more difficult to save lives.

Taking this into account, your D&R program should identify the risks and outcomes that will directly impact your business. One of the big mistakes companies make is trying to cover all the bases while ignoring more targeted, industry-specific threats.

As mentioned above, healthcare is a heavily targeted industry. Phishing attacks like credential harvesting are extremely common. As we should all know by now, it can be disastrous for even one employee to click a suspicious link or open an attachment in an email. In the healthcare sector, customer and patient data were leaked about 58% of the time, or in about 25 out of 43 incidents. Adversaries can now move laterally with greater ease, quickly escalating privileges and getting what they want faster. And when extortion is the name of the game, the goal is often to disrupt mission-critical business operations. This can cripple a hospital’s ability to run, holding data for ransom and attempting to tarnish a company’s reputation in the process.

3. Finding help in the wrong place

Building a modern security operations center (SOC) today requires significant investments. An internal 24×7 SOC operation essentially needs around a dozen security personnel, a comprehensive security playbook with best practices clearly defined and outlined, and a suite of security tools that all go toward providing 24/7 monitoring. Compound these requirements with the cybersecurity skills shortage, and not many organizations will be able to set up or manage an internal SOC, let alone helm a fully operational D&R program. In a recent Forrester Consulting Total Economic Impact™ (TEI) study commissioned by Rapid7, it was identified that Rapid7’s MDR service was able to prevent security teams from hiring five full-time analysts – each at an annual salary of at least $135,000.

There are two critical mistakes organizations make that can send D&R programs down the wrong path:

  • Choosing to go it all alone and set up your own SOC without the right people and expertise
  • Partnering with a provider that doesn’t understand your needs or can’t deliver on what they promise

Partnering with an MDR provider is an effective way to ramp up security monitoring capabilities and fill this gap. But first, it’s important to evaluate an MDR partner across the following criteria:

  • Headcount and expertise: How experienced are the MDR analysts? Does the provider offer alert triage and investigation as well as digital forensics and incident response (DFIR) expertise?
  • Technology: What level of visibility will you have across the environment? And what detection methods will be used to find threats?
  • Collaboration and partnership: What do daily/monthly service interactions look like? Is the provider simply focused on security operations, or will they also help you advance your maturity?
  • Threat hunting: Will they go beyond real-time threat monitoring and offer targeted, human-driven threat hunting for unknown threats?
  • Process and service expectations: How will they help you achieve rapid time-to-value?
  • Managed response and incident response (IR) expertise: How will they respond on your behalf, and what will they do if an incident becomes a breach?
  • Security orchestration, automation, and response (SOAR): Will they leverage SOAR to automate processes?
  • Pricing: Will they price their solution to ensure transparency, predictability, and value?

An extension of your team

Services like MDR can enable you to obtain 24/7, remotely delivered SOC capabilities when you have limited or no existing internal detection and response expertise or need to augment your existing security operations team.

The key questions and critical areas of consideration discussed above can help you find the MDR partner who will best serve your needs — one who will provide the necessary MDR capabilities that can serve your short- and long-term needs. After all, the most important thing is that your organization comes out the other side better protected in the face of today’s threats.

Looking for more key considerations and questions to ask on your D&R journey to keeping your business secure? Check out our 2022 MDR Buyer’s Guide that details everything you need to know about evaluating MDR solutions.

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6 Reasons Managed Detection and Response Is Hitting Its Stride

Post Syndicated from Mikayla Wyman original https://blog.rapid7.com/2022/08/09/6-reasons-managed-detection-and-response-is-hitting-its-stride/

6 Reasons Managed Detection and Response Is Hitting Its Stride

Cyber threats have risen to the #1 concern of CEOs, which means security teams — in the hot seat for years — are really feeling it now. Files and data live in the cloud. Work is hybrid or remote. There’s turmoil around the world. Cyberattacks are not just a distant boogieman – they’re here and happening every day.

As companies try to make sure their existing security infrastructure can keep up, they confront the skills gap, a 0% industry unemployment rate, and no room for mistakes. Managed Detection and Response (MDR) is having a moment.

According to a recent ESG study, MDR is one of the fastest growing areas of cybersecurity today. A whopping 85% of surveyed organizations currently use or plan to use managed services for their security operations. And 88% say they will increase their use of managed services in the next 1-2 years.

What’s driving this move to MDR? Let’s take a look at six main factors.

1. Focus

Augmenting an internal security team means internal security personnel can focus on more strategic security initiatives rather than day-to-day operational tasks. In fact, 55% of surveyed organizations want to focus their internal security teams on more strategic initiatives rather than spend time on daily basics, the ESG study found.

By partnering with an MDR provider, alert triaging and investigations are generally taken care of by the external team. Of course, your organization still has some things you’ll need to do – partnership is the name of the game. But by working with a MDR service, security teams suddenly have more time and bandwidth to work strategically.

2. Services

ESG reports that 52% of companies surveyed believe managed service providers can do a better job with security operations than they can.

What you would once have to train your detection and response team to do, MDR providers take over. That means they’re able to detect active attackers within your environment and contain threats. Analyze incidents and provide recommendations for remediation, and apply learnings from other environments they manage to your environment to make sure you’re protected from the latest attacker behaviors. Finally, good MDR providers are able to pivot into breach response if an attacker is live within your network.

To learn more about how to evaluate MDR providers on eight core capabilities, read the MDR Buyers Guide here.

3. Augmentation

About half of organizations (49%) believe a service provider can augment their security operations center (SOC) team with additional support.

Most companies that are able to build internal SOCs are generally well-funded, can afford roughly 10-12 full-time personnel, have a large array of security tools at their disposal, and have extensive processes already outlined. Sound doable? Great! If not, augmentation by way of an MDR provider is your tall glass of water.

Sign on with an MDR provider, get deployed, and your team is instantly extended. Benefits include time savings, cost savings, and experience level that most companies can’t afford to hire at scale.

4. Skills

No surprise, 42% of surveyed organizations in the ESG study believe they don’t have adequate skills for security operations in-house.

MDR is more than outsourcing 24x7x365 monitoring. It’s a partnership that helps you move towards a more secure stature with guidance and expertise.

This type of partnership allows teams to contextualize metrics and reports, get a better understanding of investigations that take place within their environment, and have someone to walk through processes should an attack take place. You also have an expert in your corner during CISO, board, or executive meetings.

5. Price

40% of surveyed organizations did a cost analysis and found that it would cost less to use a service provider than to do it themselves.

We won’t sugar-coat it – partnering with an MDR service provider is expensive. But so is building out an internal team that can actually monitor and investigate within an organization’s environment round the clock.

The cost of partnering with an MDR provider pales in comparison to the cost of employing 10-12 security personnel that operate an around-the-clock SOC, and it can offer ROI much more quickly.

Check out this recent Forrester study to learn more about cost-saving outcomes of partnering with Rapid7’s MDR team.

6. Staff

Finally, ESG tells us that 35% of surveyed organizations don’t have an adequately sized staff for security operations.

Even with unlimited budget to hire a full team, it would be an incredibly labor-intensive and time-consuming process. It would be nearly impossible for most organizations to accomplish. Not only is finding qualified candidates and hiring a huge pain point, but the resources needed to onboard and train staff often aren’t there.

Of course, all MDR services are not the same

Keep these three things in mind:

  • Forrester found Rapid7 MDR reduced breaches by 90%
  • Forrester found Rapid7 MDR delivered 549% ROI
  • In the event of a breach, Rapid7 MDR pivots to full-on digital forensics and incident response, no delay, no limits

Check out our full MDR Buyer’s Guide for 2022 here.

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4 key statistics to build a business case for an MDR partner

Post Syndicated from Jake Godgart original https://blog.rapid7.com/2022/07/21/4-key-statistics-to-build-a-business-case-for-an-mdr-partner/

4 key statistics to build a business case for an MDR partner

From one person to the next, the word “impact” may have wildly different connotations. Is the word being used in a positive or negative sense? For an understaffed security organization attempting to fend off attacks and plug vulnerabilities, the impact of all of that work is most likely negative: more work, less success to show for it, and more stress to take home.

That’s why Rapid7 commissioned Forrester Consulting to conduct a June 2022 Total Economic Impact™ (TEI) study to learn how our real MDR customers are seeing tangible impacts to their bottom line by partnering with Rapid7.

The study found that Rapid7’s SOC expertise – with XDR technology that generated improved visibility – enabled a composite organization using Rapid7 Managed Detection and Response (MDR) to:

  • Quickly extend its coverage with skilled headcount
  • Put formal processes in place for cyberattack detection and response

The analysis was conducted using a hypothetical composite organization created for the purposes of the study, with insights gleaned from four real-life MDR customers. This composite reflects a profile we see often: a small team of two security analysts tasked with protecting 1,800 employees and 2,100 assets.

The study concluded that partnering with Rapid7 MDR services experts enabled the composite organization to achieve end-to-end coverage and cut down on detection and response times. Impact like that can open the door to true progress.

Any MDR financial justification like this will come down to four main factors: return on investment (ROI), savings from building out your SOC team, the reduction in risk to your organization, and the time to see value/impact. Let’s break down these four key statistics from the study in more detail.

1. ROI

In the Forrester study, the composite organization – once partnered with Rapid7 – saw productivity gains accelerate efficiencies across alert investigation, response actions, and report creation. They were also protected with 24/7 eyes-on-glass and expert security support. Savings from security-team productivity gains totaled over $930,000 and Rapid7 MDR services in total delivered an ROI of 549% for the composite organization over the course of the three-year analysis. That kind of money can be reinvested to strengthen other parts of a security program and act as a profit driver for the business.

This greater overall visibility is powered by XDR capabilities that can customize protection to assess and block specific threats. Continuously analyzing activity in this way enables more targeted and prioritized containment actions that lead to better curation.

2. Hiring savings

In any sort of managerial capacity, the word “headcount” can have an exhausting connotation. Having to hire a skilled professional, onboard that person to the point they’re contributing in a meaningful way, and then do it all again to fill out perhaps multiple vacancies in pursuit of a productive SOC team – it’s a lot. And it sucks up time and valuable resources, which is perhaps the biggest advantage attackers have over a security organization in need.  

Partnering with Rapid7 MDR afforded the composite organization:

  • Time savings for existing security team members
  • Avoided headcount and onboarding for potential new team members
  • Security-breach cost avoidance by extending the team with a dedicated MDR services provider

This led to total quantified benefits with a present value of $4.03 million over three years.

3. Potential benefit

The above stat is great, but you may be asking what sort of start-up costs did the composite organization incur? According to the Forrester study, for the composite organization, partnering with Rapid7 MDR meant spending around $620,000 over the course of three years. Digging into that number a bit more, the organization spread the investment into smaller yearly increments.

Compared to the costs of hiring multiple full-time employees (FTEs) who can do exactly what one needs them to do (and hopefully more), $620,000 quickly begins to look more attractive than what one might pay those FTEs over, say, five years. For a deeper dive into the actual purchasing process of MDR services, check out this handy MDR buyer’s guide.

4. Payback period

For the total three-year investment of just over $620,000, the composite organization experienced payback in less than three months! At the time of the investment in Rapid7 MDR, the composite organization had key objectives like improved visibility across the entire security environment, a complete security solution backed by the right expertise, and 24/7/365 coverage.

The chief information security officer at a healthcare firm said it took two members of their security team, each working four hours a day over the course of two weeks, to complete implementation. In some instances, Rapid7 MDR was able to detect and respond to incidents the first day the service was live.

A complete economic picture

When it comes to under-resourced teams, the economics boil down to a simple comparison: The costs for an MDR provider like Rapid7 versus a potential multiyear attempt to stretch an already-overloaded staff to investigate every alert and mitigate every threat.

Impact aside, a year of MDR service can often equate to the cost of one or two open headcounts. At that point, the economic benefits are the cherry on top. After all, it’s always easier (and more impactful) to instantly extend your team with expert headcount, saving time and resources in onboarding and bringing in experts ready to make an impact from day one. Bundle it all together and you’re building a business case for the potential to bring your organization greater expertise, significant cost avoidance, and positive ROI.

At the end of the day, Rapid7 MDR can give existing security specialists some much-needed breathing room while helping the business into a better overall competitive position. Put another way: More coverage. More money. More time. Less stress.
You can read the entire Forrester Consulting TEI study to get the deep-dive from interviewed customers – along with the numbers and stories they shared – on Rapid7 MDR.

Rapid7 MDR Reduced Breaches by 90% via Greater Efficiency to Detect, Investigate, Respond to, and Remediate Breaches

Post Syndicated from Jake Godgart original https://blog.rapid7.com/2022/07/11/rapid7-mdr-reduced-breaches-by-90-via-greater-efficiency-to-detect-investigate-respond-to-and-remediate-breaches/

Rapid7 MDR Reduced Breaches by 90% via Greater Efficiency to Detect, Investigate, Respond to, and Remediate Breaches

When a security operations center (SOC) is operating at a deficit, they increase the possibility of beach reductions. That is, the likelihood they won’t be able to travel to any beaches – or any vacation destinations whatsoever – anytime in the near future. That can lead to burnout, which can lead to security talent loss, which can lead to the entire business being incredibly vulnerable.

So now let’s talk about breach reduction. As in, the charter of any security team.

No team can investigate every alert, but forging a valuable partnership with a Managed Detection and Response (MDR) provider can provide a turnkey solution and near-immediate headcount extension to your SOC.

A June 2022 Total Economic Impact™ study by Forrester Consulting commissioned by Rapid7 found that Rapid7’s SOC expertise – with XDR technology that generated improved visibility – enabled a composite organization using Rapid7 MDR to reduce the likelihood of a breach by 90% in the first year of partnership

The analysis was conducted using a hypothetical composite organization created for the purposes of the study, with insights gleaned from four real-life MDR customers. This composite reflects a security team profile we see often: a small team of two security analysts tasked with protecting 1,800 employees and 2,100 assets. We at Rapid7 see this as a tall order, but it’s one that (unfortunately) represents the state of security operations today.

The study concluded that partnering with Rapid7 MDR services experts enabled the composite organization to achieve end-to-end coverage and cut down on detection and response times. Let’s break down how Rapid7 MDR helped security teams reduce the likelihood of breaches by 90%.

1. Complete visibility into security environments

OK, so extended detection and response (XDR) isn’t exactly apples-to-apples with X-ray technology, but it’s an apt metaphor. Greater visibility, after all, helps to improve your overall security risk posture, and customers interviewed for the TEI study said their organizations were more secure thanks in part to this improved visibility. Rapid7’s InsightIDR uses its XDR superpowers to unify data from all over and beyond your modern environment, so it’s easier than ever to see and respond to a transgression.

The Rapid7 MDR team’s expertise in cloud-scalable XDR technology enables stronger signal-to-noise capabilities, so you only become aware of alerts that matter and get the peace of mind that comes from knowing we’ve got you covered. After all, being aware of a breach is better than not being aware of one – or having a customer alert you to the existence of a breach, which could lead to a different kind of breach: the relationship.

2. Detect and respond literally all day, every day

According to the Forrester TEI study, interviewed organizations had outdated technology that was used by staff to manually investigate each alert prior to partnering with Rapid7 MDR. These organizations’ security teams lacked expertise, were understaffed, and lacked visibility – the perfect storm to miss security incidents. Interviewees said there would be no way for them to implement a 24×7 detection and response program on their own without using Rapid7 MDR. As an interviewed director of information security for a financial services company said, “If we didn’t acquire Rapid7 MDR, I would have had to do a lot more manual work, and it would have kept me from other tasks.”  

With the modern proliferation of threats, the only thing to do is to have 24x7x365 coverage of your entire network. As referenced above, that can be expensive and near-impossible to maintain, unless you’re gaining leverage with the right MDR partner.

For example, with Rapid7 MDR, customers can opt in to Active Response, which enables our expert SOC analysts to respond to a validated threat on your behalf. The service also removes quite a few headaches, providing the flexibility to configure or cancel responses so that unauthorized quarantines occur less frequently (as they may with automated containment actions).

A customer SOC team will also have their own access to InsightIDR, the underlying technology of Rapid7’s MDR services. With the ability to also run your own investigations, your team will be able to see what we see, and follow along with the process. No black boxes or Wizard of Oz reenactments here.

These days we say that round-the-clock monitoring isn’t just important – it’s a must. A good MDR provider will be able to take on those duties, raising any incidents discovered and validated, day and night. In particular, Rapid7 utilizes a follow-the-sun methodology. This purpose-built monitoring engine leverages incident-response (IR) teams all over the world – Australia, Ireland, the United States, and more – to ensure awake and active detection and response experts are investigating security alerts and only notifying you when there’s an actual incident. From the SOC or remote locations, these IR teams can perform real-time log analysis, threat hunting, and alert validation, for any customer.

Redundancy is key here. Attackers never take a day off, but security professionals working 9 to 5 do. Whether it’s national holidays or vacation season, the majority of attacks occur around these specific times security experts might set their status to “away.”

3. Gain more freedom to focus their energy elsewhere

In the TEI study, Forrester found that Rapid7 MDR was able to provide security teams with greater information and curated alert detections, with the ability to block specific threats. MDR also improved response times to detections by providing teams with a security resource dedicated to security incidents that require any response. This meant internal security teams could focus on other priorities and business objectives without dealing with:

Alert triage and investigations

An interviewed senior cybersecurity analyst at a technology solutions firm said analysts previously spent three to four hours a day on alert management. Now, with MDR, that same process only takes 10 minutes of their time! That means the small team can focus on other elements of their security program knowing there’s another team of experts monitoring their environment around the clock.

Threat response

An interviewed CISO at a healthcare firm reported that their response could take up to two weeks prior to MDR. That’s a long time! With Rapid7 MDR, the security team was able to detect and respond in three days instead. The interviewed senior cybersecurity analyst from the technology solutions firm said response may have taken days prior to Rapid7 MDR, but now the security team can respond in 30 minutes! Greater efficiency (and faster response) meant lower likelihood of future breaches and lower impact of any breaches.

Post-detection reporting

The interviewed cybersecurity analyst from the technology solutions firm said that before Rapid7 MDR, it took an entire day to compile a quarterly executive summary and two monthly reports because it meant parsing through log data and finding the right information. Now with MDR, the report is created for them and their ability to create and deliver this to their team is more efficient. That means they can spend more time protecting the organization, not reporting.

4. $1.6 million in savings over 3 years

When an organization can reduce the likelihood of attacks by 90%, that can result in some serious ROI. How serious? The composite organization profiled in the Forrester study was able to see a breach cost avoidance – or savings – of $1.6 million over three years when partnered with Rapid7 MDR.

The composite organization saw an average of 2.5 incidents per year, with an average cost per security breach $654,846. This average cost included damage to brand equity and customer loyalty. We at Rapid7 are also cognizant of the mental toll those incidents take on the entire business, as well as the loss of forward momentum on any current initiatives – it all comes to a stop when a breach occurs and disrupts. This is why it’s critical to have a team spot threats early and respond to them quickly.

For the more advanced, large-scale breaches, sometimes it requires backup. Luckily, Rapid7 MDR now includes Unlimited IR to ensure major incidents are handled by our Digital Forensics and Incident Response (DFIR) experts. The merger of the MDR and IR Consulting teams accelerates a breach investigation by instantly pulling in senior-level IR experts to an emergency situation and ensuring the response is as efficient as possible.

Rapid7 MDR teams use our open-source DFIR tool, Velociraptor, the same tools and experience you’d receive if you called the breach hotline. These experts leverage multiple types of forensics (file-system, memory, and network), as well as attack intelligence and enhanced endpoint visibility to quickly organize and interpret data. Then? Kick the threat out and slam the door behind them.

Defense in depth

Beyond the need for agile detection and response abilities, preventive solutions are also of critical importance. At a device level, it is of course always prudent to ensure things like multifactor authentication (MFA), antivirus or NGAV (NextGen Antivirus) software, and/or an endpoint protection platform (EPP) – designed to detect suspicious behavior and stop attacks – are part of your preventive behavior.

At a more macro level (i.e., a SOC in the security organization of a Fortune 500 company independent of the Forrester study), the following preventive solutions should always be part of the mix:  

  • Vulnerability Risk Management: It’s easier to detect and respond to the bad guys in the environment when you limit the number of doors they can walk through. Vulnerabilities are always at risk of exploitation. Managing that risk is what InsightVM was made to do. It helps to secure your entire attack surface with visibility and behavioral assessment of your network-wide assets, as well as analyzing business context so it can prioritize the most critical issues.
  • Cloud Security: It takes cloud-native to protect cloud-based. InsightCloudSec provides visibility of all of your cloud assets in one, user-friendly place. Get immediate risk assessment with full context across infrastructure, orchestration, workload, and data tiers.    
  • Application Security: More complex apps means more security required. With the ability to crawl and assess these modern web apps, InsightAppSec returns fewer false positives via features like the Universal Translator and its ability to bring flexibility to the security testing process. Finding threats with Dynamic Application Security Testing (DAST) – using the same exploits that an attacker would – is one of the keys to stopping web application-based attacks.
  • Security Orchestration Automation and Response (SOAR): The composite organization from the Forrester study took advantage of Rapid7 MDR’s utilization of Active Response, Rapid7’s Security Orchestration, Automation, and Response (SOAR) technology, as well as skilled SOC experts to quickly respond to and remediate threats.  

By incorporating preventive and responsive solutions, you’ll work less by working smarter. Which, oftentimes, means letting someone else take on key aspects of your program. You can read the entire Forrester TEI study to get the deep-dive from interviewed customers – along with the numbers and stories they shared – on Rapid7 MDR.

But what the study does not quantify is Rapid7’s commitment to partnering with our customers to improve their security maturity, providing expertise that drives returns for your detection and response program where and when you need it. Considering MDR but don’t know where to start? We put together an MDR Buyer’s Guide that includes priority questions to ask when you’re seeking the right partner.

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Rapid7 MDR Delivered 549% ROI via Headcount Avoidance, Time Savings, and Breach Risk Reduction

Post Syndicated from Jake Godgart original https://blog.rapid7.com/2022/06/23/rapid7-mdr-delivered-549-roi-via-headcount-avoidance-time-savings-and-breach-risk-reduction/

Rapid7 MDR Delivered 549% ROI via Headcount Avoidance, Time Savings, and Breach Risk Reduction

In-house security organizations these days are operating at an extreme deficit. Skeleton crews are running entire security operations centers (SOCs). A constant barrage of alerts is making it difficult for these teams to detect and investigate every alert and stay ahead of today’s evolving threats. The odds are heavily in favor of the attacker.

But there is hope. Managed security service providers (MSSPs) – and more specifically, managed detection and response (MDR) providers – enable access to specialized detection and response expertise and headcount, bypassing the talent- and skill-gap challenges that plague the industry.

MDR offers a way for internal security teams to extend their capabilities in threat detection, alert triage, malware analysis, incident investigation, and response capabilities quickly and at scale. For under-resourced teams, MDR is a turnkey solution for a fully operational SOC at a fraction of the cost to build one out internally. How much, exactly?

A June 2022 Total Economic Impact™ study by Forrester Consulting commissioned by Rapid7 found that Rapid7’s “secret sauce” – a blend of extended detection and response (XDR) technology, improved visibility, and SOC expertise – enabled a composite Rapid7 MDR customer to capture an estimated 549% return on their investment (ROI) over three years and to see a payback for that investment in less than 3 months! That’s almost a 5.5x ROI!

The analysis was conducted using a hypothetical composite organization created for the purposes of the study, using insights gleaned from four real-life MDR customers. This composite reflects a security team profile we see often: a small team of two security professionals tasked with protecting 1,800 employees and 2,100 assets. A tall order, and one that (unfortunately) represents the state of security operations today.

The study concluded that Rapid7 MDR services experts integrate with an existing security organization to quickly cut down on detection and response times. Subsequently, the interviewed customers saw substantial returns from working alongside the MDR team as a trusted partner to mature their program.

Here are four key takeaways from the Forrester Consulting study.

Rapid7 MDR offered improved visibility through XDR technology

Detection can only be as good as the visibility the technology provides and what’s being monitored. In the words of an interviewed director of information security for a financial services company, “I didn’t have full visibility into the security activity of all devices across my enterprise. It was a ‘fingers-crossed’ [hope] that there isn’t something going on within my network.”

Luckily, MDR as a partner can ensure complete monitoring and visibility across the entire environment – comprehensive coverage to detect across all endpoints, user accounts, network traffic, deception technologies, the cloud, and more – offering a winning strategy.

In the study, Forrester found that Rapid7 MDR utilizes XDR capabilities to help customers see beyond the confines of a traditional security information and event management (SIEM) and endpoint detection and response (EDR) tools, with coverage across the entire modern environment.

Combined with the latest threat intelligence and machine learning to continuously analyze attacker activity, the MDR provider can help you anticipate that threat and form a more proactive response. That’s a winning strategy.

Rapid7 MDR saved time for security teams

Alerts can fire constantly. Each of them needs triaging and investigation. Every confirmed incident then needs a response plan, remediation, mitigation actions, and a post-incident report. The challenge is, all of this takes time.

With MDR, those alerts are handled without spending countless cycles from the customer’s internal teams. Investigation, response, and reporting are, too. This frees up the security team to focus on other aspects of their program.

Going from understaffed to capably staffed can be an incredible time saver. As a director of information security in financial services said to Forrester, “If we didn’t acquire MDR, I would have had to do a lot more manual work and it would have kept me from other tasks.”

The Forrester study concluded that Rapid7 MDR – by providing improved focus and outsourcing of detection and response activities – reduced the amount of time spent by:

  • 87.5% on alert investigation
  • 97.5% on response, remediation, and recovery
  • 83.3% on research and reporting

Rapid7 MDR helped avoid the hefty costs of hiring security talent

The Gartner® 2021 SOC Model Guide report suggests that “by 2025, 33% of organizations that currently have internal security functions will attempt and fail to build an effective internal SOC due to resource constraints, such as lack of budget, expertise, and staffing.” This is partially because of the difficulty to hire and retain top detection and response talent.

Hiring a full SOC team is incredibly expensive. For example, the Gartner SOC Model Guide suggested an industry benchmark closer to “at least 10-12 personnel for 24/7 coverage,” with the Forrester TEI study placing one full-time employee (FTE) at $135,000 annually.

Because of this, many teams are turning to MDR to implement a hybrid-SOC model that integrates an MDR SOC alongside an internal SOC team. Gartner suggests, “By 2025, 90% of SOCs in the G2000 will use a hybrid model by outsourcing at least 50% of the operational workload.” This approach has certainly become the most optimal and economic option.

Partnering with an MDR provider is certainly one way to avoid prohibitive time and hiring costs. According to the Forrester Consulting study, Rapid7 was able to save the composite organization $1.5 million over the course of three years by avoiding the need to hire five full-time security analysts in order to achieve 24×7 coverage (in year 1). And those numbers might be low compared to other industry SOC FTE benchmarks.

Rapid7 MDR greatly reduced the risk of a security breach

There will always be new zero-days, new TTPs, and emerging threats that make it impossible to prevent (and stop) every breach. The Forrester Consulting Cost Of A Cybersecurity Breach Survey from 2020 Q4 estimated that an organization will have an average of 2.5 significant security breaches each year with an average cost of $654,846 per breach.

That’s where partnering with an MDR provider can help reduce that number. In fact, the Forrester study notes that Rapid7 MDR reduced the likelihood of a major security breach by 90% for the composite organization!

At Rapid7, some of our MDR capabilities that help prevent breaches from occurring are:

  • XDR technology to see complete visibility across your attack surface (with an ability for customers to have full access to InsightIDR for log search, data storage, reporting, and more)
  • 24x7x365 monitoring of the environment from a global, follow-the-sun SOC team of detection and response experts
  • Proactive, hypothesis-driven threat hunts from human MDR analysts
  • Active Response to contain assets and users instantly when there’s a validated incident

What about the 10% of incidents that get through? We at Rapid7 offer an industry-first, unlimited Incident/Breach Response baked into our MDR service, leveraging our integrated Digital Forensics and Incident Response (DFIR) team to ensure we’re able to assist customers with any security incident, no matter how minor or major.

All of this is why a director of information security in financial services who was interviewed for the Forrester study said, “I’d say we’re 100% more prepared to handle a security incident with Rapid7 MDR.”

MDROI

Ultimately, the goal of the security department is to invest in technology and services that help protect the organization. But when that investment is able to positively impact the company’s bottom line, it’s a win-win.

It’s not just about alleviating some of the stress on the security team. It’s also about having access to that MDR provider’s technology, their library of advanced detection methodologies and resources, and the collaboration that can lead to strengthening your security posture.

You can read the entire Forrester TEI study to get the full breakdown on Rapid7 MDR alongside the numbers and stories from customers.

But what the study does not quantify is our commitment to partnering with our customers to improve their security maturity, providing expertise that drives returns for your detection and response program where and when you need it.

Considering MDR but don’t know where to start? We put together an MDR Buyer’s Guide that includes the questions to ask and what to look for to help the decision-making process.

Forrester Consulting Study, “The Total Economic Impact™ Of Rapid7 Managed Detection And Response (MDR)” commissioned by Rapid7.

The Gartner® 2021 SOC Model Guide, 19 October 2021, John Collins, Mitchell Schneider, Pete Shoard

Gartner® is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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Evaluating MDR Vendors: A Pocket Buyer’s Guide

Post Syndicated from Mikayla Wyman original https://blog.rapid7.com/2022/01/13/evaluating-mdr-vendors-a-pocket-buyers-guide/

Evaluating MDR Vendors: A Pocket Buyer's Guide

Cyberthreats are now the No. 1 source of stress among CEOs, with 71% of respondents to PwC’s 2021 CEO Study reporting they are “extremely concerned” about the issue. At the same time, the cybersecurity skills gap continues to grow, with 95% of security pros saying the shortage of talent in their field hasn’t improved. So while the seriousness of the problem has increased, the availability of in-house resources to adequately address it has not — particularly when it comes to finding talent with the specialized skills in detection and response.

These trends have led many organizations to partner with managed detection and response (MDR) service providers to address resource and skills gap challenges and build a strong competency to find and stop attackers in their environment.

By instantly extending your internal team’s capabilities with detection and response experts, MDR services can provide you the confidence that your environment is protected at all times.

And for those that struggle to build a fully staffed security operations center (SOC) with the right headcount, technology, and process to be effective — all while staying under a tight budget — MDR may provide a cost-effective method to quickly stand up a complete detection and response program.

In our 2022 MDR Buyer’s Guide, we outline the core capabilities that provide the foundation for evaluating MDR vendors. They include:

  • 24×7 SOC team with expert analysts
  • Extended detection and response (XDR) technology
  • Strategic guidance and collaboration
  • Threat hunting
  • Managed response
  • Digital forensics and incident/breach response (DFIR)
  • Automation
  • A simple, predictable pricing
  • SLA delivery standards

If you’re looking for a deep dive into each of these criteria, download the full guide!

In this post, we’ll streamline the discussion into 4 big-picture questions, providing you a quick-reference guide to use in the early stages of your MDR vendor selection journey, as you begin to identify your needs and narrow down your options.

1. Is this partner simply an outsourced SOC, or can they help us advance our overall security program?

An MDR provider is not just a vendor but a partner — and people are the foundation of any great partnership. You’ll want to ensure you ask the right questions regarding who will be servicing your organization and how, including:

  • How many MDR SOC analysts will be monitoring my environment 24×7?
  • What’s the experience level of the MDR SOC team we’ll be working with?
  • What is the average tenure and attrition rate of the team?
  • Will your partner suggest operational and strategic guidance to improve your program based on real-time threat monitoring and proactive threat hunting?
  • Is there someone who will be our Security Advisor that we meet with regularly?
  • What is the customer experience like when I need to connect with the MDR team?

2. Do they have the right tools at their disposal?

MDR combines real-time threat monitoring across the most critical elements of your IT environment — endpoints, network, users, and cloud sources. And in case you haven’t noticed, those environments are becoming increasingly complex. The cloud is enabling rapid scaling, and threats can come from virtually anywhere.

To carry out their duties well in this context, MDR providers need to be using the right XDR technology for complete visibility and coverage. Here are some questions to ask that can help you get a better sense of how the MDR vendors you’re considering approach their technology implementation — and how that affects you as the customer.

  • Is the MDR SOC team using multiple third-party solutions, or a technology built by an embedded engineering team?
  • How do you detect threats that bypass preventative controls?
  • Will I have full access to your back-end technology? If not, will you provide self-service log search and dashboards?
  • Does the SOC perform proactive threat hunts on top of the real-time detections?
  • Will we have the ability to add SOAR automation capabilities to expedite the remediation process?

3. Can they pair insight with action?

The last thing you want to hear from an MDR provider is, “Hey, we found this threat — now you have to go fix it.” The vendors you’re considering should have a managed response approach to effectively curb attacks after detection.

To understand when and how vendors will respond to threats they detect, start with these key questions:

  • What types of managed response actions will the MDR SOC advisors take?
  • In what instances will the MDR service take response action on our behalf?
  • Will I have the opportunity to deny the containment response if I don’t want the SOC team to take action?

4. Does the service scale to our needs and budget?

Even if an MDR vendor sounds great on paper across all of these points, that doesn’t necessarily mean they’re right for you. After all, you wouldn’t buy a two-seater car as your primary vehicle for a family of four. It’s critical to evaluate your MDR provider on the axes of your program maturity and desired security outcomes — both as it is now and for your goals for the future. Here are a few questions that will help you get a sense of whether an MDR vendor’s service and pricing structure fits your organization’s requirements.

  • How is the MDR service priced?
  • In the event of a breach, does MDR include DFIR as you’d get if you had an incident response retainer?
  • Are there data allotment or retention limitations?
  • What is your mean time to detect (MTTD) and mean time to respond (MTTR)?

These kinds of questions should help point you in the right direction in your initial conversations with potential MDR vendors. As you begin to make more fine-tuned decisions, you’ll want to have a few more detailed questions to ask — which means understanding the ins and outs of the MDR landscape a little more fully.

Check out our full MDR Buyer’s Guide for 2022 to help you navigate your choices with confidence and clarity.

New Rapid7 MDR Essentials Capability Sees What Attackers See: “It’s Eye-Opening”

Post Syndicated from Jake Godgart original https://blog.rapid7.com/2021/09/01/new-rapid7-mdr-capability-sees-what-attackers-see-its-eye-opening/

New Rapid7 MDR Essentials Capability Sees What Attackers See: “It’s Eye-Opening”

The pandemic and remote work shattered your perimeter. Your attack surface has changed — and will keep changing.

It’s our mission to help customers strengthen security defenses and stay ahead of evil. As the modern perimeter expands, new (and old) vulnerabilities emerge as open doors for attackers; some can be exploited, and that leads to attacks.

The fact is, most successful attacks are caused by unpatched vulnerabilities, and most can be traced back to human error. So one answer to reducing risk is to patch the vulnerabilities you find with a simple external scan.

Rapid7 has been at the forefront of vulnerability risk management for 20 years — from the days where on-premise Nexpose scanners ruled, to our cloud-based InsightVM solution, to our Managed Vulnerability Management service.

Now, we’re adding a new capability (and report) to connect proactive and reactive security for our MDR Essentials customers. We call it Attack Surface Visibility.

Introducing Attack Surface Visibility

Our goal with Attack Surface Visibility — built exclusively for our MDR Essentials customers — is to help proactively plug the holes that attackers may exploit and, in turn, reduce the number of low-hanging incidents that could be avoided.

The Attack Surface Visibility report breaks down risks in your environment based on Rapid7’s granular Real Risk score. It looks at exploitability, malware exposure, and vulnerability age to give customers the actionable data that prioritizes remediation efforts on the places attackers will focus.

Attack Surface Visibility gives MDR Essentials customers the ability to:

  • See a monthly snapshot of how your exposed attack surface looks to an opportunistic attacker
  • Gain visibility into the top externally facing vulnerabilities that attackers can easily exploit
  • Stay ahead of risks as your attack surface changes
  • Optimize your team’s efforts with clear, prioritized actions to remediate risks and improve your security posture
  • Reduce the amount of alerts, MDR investigations, and incidents in your environment by being more proactive with your externally facing remediation efforts
  • Collaborate with your Security Advisor to determine prioritization and patching priority

While it does not replace the need for a true vulnerability management program, Attack Surface Visibility offers your team a better level of awareness to detect obvious weak points that attackers may exploit. Even customers running programs with InsightVM — our industry-leading vulnerability risk management solution backed by Gartner and Forrester — are able to see value.

Attack Surface Visibility in action

The first time we spun up the scan engine and sent the new report out to a customer, they saw instant value. The scan found almost 20 different remediations needed across their assets scanned, including a few highly concerning risks their MDR Security Advisor prioritized as the first ones to remediate:

  • Remove/disable SMBv1 — For those who were in cybersecurity during 2017, I’m sure this is triggering some shell shock from the days of EternalBlue and WannaCry. Let’s be honest: SMB1 was designed for a world that existed almost 40 years ago and doesn’t belong in 2021. Even the guy who owns SMB at Microsoft urges everyone to stop using it. The fact is, with malware kits available in Metasploit, anyone who knows what they’re doing can launch an attack to exploit it. This one’s a big risk, but a quick fix.
  • Configure SMB signing for Windows — Attackers have it easy when SMB is exposed externally. Most attacks stemming from this arise from attackers leveraging credential stuffing (password reuse) on external-facing assets as their primary method of entry.  Since this organization is in the process of implementing 2FA, this was another focus for immediate remediation efforts.
  • Disable insecure TLS/SSL protocol support — As time marches on, cryptography standards evolve to meet the needs of an ever-more secure internet. However, the long shadow of legacy clients tends to mean that, by default, older and insecure cryptographic protocols remain enabled. These defaults tend to open up an attack surface that is otherwise mitigated by running modern cryptography suites. Specifically, organizations need to be aware of the risks posed by exposing older algorithms to attacks such as BEAST,  POODLE, and Lucky Thirteen.

In the customer’s words, this was “eye-opening.”

You can see what a sample version of the report looks like here.

For our existing MDR Essentials customers

Good news! We will be rolling out your first Attack Surface Visibility reports starting in Q4. Your Customer Advisor will reach out to you soon to capture external IP addresses in order to begin the scanning process.

We look forward to helping you continue to build more confidence with your security program!

To our future customers

Rapid7 MDR has service offerings available for customers of any size, security maturity, or industry. Whether you’re looking for your first MDR provider or making an upgrade, we have a service that fits your goals.

Interested in learning about Rapid7 MDR? Let’s connect you with an expert.

Rapid7 MDR Named a Market Leader, Again!

Post Syndicated from Jake Godgart original https://blog.rapid7.com/2021/08/23/rapid7-mdr-named-a-market-leader-again/

Rapid7 MDR Named a Market Leader, Again!

New IDC MarketScape Names Rapid7 a Leader in U.S. Managed Detection and Response (MDR)

It’s a big year to be named a Leader.

Time magazine said the pandemic produced “the world’s largest work-from-home experiment.” Suddenly, everyone was accessing everything from everywhere. Control moved outside security’s four walls. More stuff moved to the cloud. And CEOs started wondering who’d be on the nightly news next explaining why they paid millions to EvilCorp hackers.

So this year, especially, Rapid7 is thrilled to be recognized as a Leader in the IDC MarketScape: Managed Detection and Response 2021 Vendor Assessment, (Doc #US48129921, August 2021).

Rapid7 MDR Named a Market Leader, Again!

This IDC MarketScape report shows an unbiased look at 15 MDR players in the U.S. market, evaluating each on capabilities. We feel this recognition reflects Rapid7’s mission to help our customers close the security achievement gap — because every company, regardless of their security team’s size, deserves a level playing field against attackers. Clearly we’re on the right path.

This recognition follows a slew of other accolades for Rapid7’s Detection and Response portfolio. In the last few months, Forrester Research recognized Rapid7 as a “Leader” (Mid-size MSSP Wave, Q3 2020) and “Strong Performer” (MDR Wave, Q1 2021). And Gartner recognized the underlying technology of the MDR service — InsightIDR — as a “Leader” for the third year in a row (SIEM Magic Quadrant, Q2 2021).

Why is this so important?

Nowadays, the MDR market is so noisy that all vendors can sound the same. When market reports like this are published, it proves there’s a difference between MDR providers and offerings delivering security outcomes versus promises.

Today, Rapid7 MDR security experts use our XDR technology to provide constant coverage across our customer’s modern environment — endpoints, users, network, and the cloud. Attackers can change their tactics, but Rapid7’s threat engine still lets us stay a step ahead.

IDC analysts like that Rapid7 MDR “applies proprietary threat intelligence and knowledge from the Metasploit and Velociraptor open-source communities.” This proprietary, community-infused threat intelligence, combined with our recent IntSights acquisition, will evolve our service with even more accurate detections across both internal and external attack surfaces. Attackers have nowhere to hide.

And unlike other MDR and MSSP services that rely on security generalists to simply manage technology and triage alerts, Rapid7’s expert specialists take the lead on threat detection, validation, and how to respond.

Your team can stop threats earlier and respond faster. You can have the confidence that your environment is monitored 24×7. And you’ll have time to focus on what matters most (even if some days it’s just getting around to taking lunch).

Teams love Rapid7 MDR, and here’s why. We help you:

  • Build your cyber resilience: You can detect threats with confidence. Our team delivers the answers needed to find and stop attacks, not just deliver alerts. And we’ll partner with your team to strengthen your security program.
  • Enable you to scale with SecOps experts: 24×7 is table stakes now. But having continuous coverage by breach response analysts isn’t. Customers can collaborate with Rapid7 security advisors and get the incident response help needed if (or when) it’s needed most.
  • Provide full transparency into operations: You see what we see with full access to the technology our analysts use. Learn from our experts and community. Then prove out the ROI with comprehensive reporting that even your CFO would appreciate.
  • Catch attackers with 24×7 XDR technology: Unify and transform relevant security data from across endpoints, users, network traffic, and the cloud to detect and respond to attackers wherever they are.
  • Achieve a rapid time-to-value: Jumpstart detection and response from day one. We’ll provide you with the guidance and advice to move from risk to remediation and strengthen your cyber resilience.

Looking for a new MDR provider? Let’s talk.

Speak to an expert