Tag Archives: reputation

Flight Sim Company Threatens Reddit Mods Over “Libelous” DRM Posts

Post Syndicated from Andy original https://torrentfreak.com/flight-sim-company-threatens-reddit-mods-over-libellous-drm-posts-180604/

Earlier this year, in an effort to deal with piracy of their products, flight simulator company FlightSimLabs took drastic action by installing malware on customers’ machines.

The story began when a Reddit user reported something unusual in his download of FlightSimLabs’ A320X module. A file – test.exe – was being flagged up as a ‘Chrome Password Dump’ tool, something which rang alarm bells among flight sim fans.

As additional information was made available, the story became even more sensational. After first dodging the issue with carefully worded statements, FlightSimLabs admitted that it had installed a password dumper onto ALL users’ machines – whether they were pirates or not – in an effort to catch a particular software cracker and launch legal action.

It was an incredible story that no doubt did damage to FlightSimLabs’ reputation. But the now the company is at the center of a new storm, again centered around anti-piracy measures and again focused on Reddit.

Just before the weekend, Reddit user /u/walkday reported finding something unusual in his A320X module, the same module that caused the earlier controversy.

“The latest installer of FSLabs’ A320X puts two cmdhost.exe files under ‘system32\’ and ‘SysWOW64\’ of my Windows directory. Despite the name, they don’t open a command-line window,” he reported.

“They’re a part of the authentication because, if you remove them, the A320X won’t get loaded. Does someone here know more about cmdhost.exe? Why does FSLabs give them such a deceptive name and put them in the system folders? I hate them for polluting my system folder unless, of course, it is a dll used by different applications.”

Needless to say, the news that FSLabs were putting files into system folders named to make them look like system files was not well received.

“Hiding something named to resemble Window’s “Console Window Host” process in system folders is a huge red flag,” one user wrote.

“It’s a malware tactic used to deceive users into thinking the executable is a part of the OS, thus being trusted and not deleted. Really dodgy tactic, don’t trust it and don’t trust them,” opined another.

With a disenchanted Reddit userbase simmering away in the background, FSLabs took to Facebook with a statement to quieten down the masses.

“Over the past few hours we have become aware of rumors circulating on social media about the cmdhost file installed by the A320-X and wanted to clear up any confusion or misunderstanding,” the company wrote.

“cmdhost is part of our eSellerate infrastructure – which communicates between the eSellerate server and our product activation interface. It was designed to reduce the number of product activation issues people were having after the FSX release – which have since been resolved.”

The company noted that the file had been checked by all major anti-virus companies and everything had come back clean, which does indeed appear to be the case. Nevertheless, the critical Reddit thread remained, bemoaning the actions of a company which probably should have known better than to irritate fans after February’s debacle. In response, however, FSLabs did just that once again.

In private messages to the moderators of the /r/flightsim sub-Reddit, FSLabs’ Marketing and PR Manager Simon Kelsey suggested that the mods should do something about the thread in question or face possible legal action.

“Just a gentle reminder of Reddit’s obligations as a publisher in order to ensure that any libelous content is taken down as soon as you become aware of it,” Kelsey wrote.

Noting that FSLabs welcomes “robust fair comment and opinion”, Kelsey gave the following advice.

“The ‘cmdhost.exe’ file in question is an entirely above board part of our anti-piracy protection and has been submitted to numerous anti-virus providers in order to verify that it poses no threat. Therefore, ANY suggestion that current or future products pose any threat to users is absolutely false and libelous,” he wrote, adding:

“As we have already outlined in the past, ANY suggestion that any user’s data was compromised during the events of February is entirely false and therefore libelous.”

Noting that FSLabs would “hate for lawyers to have to get involved in this”, Kelsey advised the /r/flightsim mods to ensure that no such claims were allowed to remain on the sub-Reddit.

But after not receiving the response he would’ve liked, Kelsey wrote once again to the mods. He noted that “a number of unsubstantiated and highly defamatory comments” remained online and warned that if something wasn’t done to clean them up, he would have “no option” than to pass the matter to FSLabs’ legal team.

Like the first message, this second effort also failed to have the desired effect. In fact, the moderators’ response was to post an open letter to Kelsey and FSLabs instead.

“We sincerely disagree that you ‘welcome robust fair comment and opinion’, demonstrated by the censorship on your forums and the attempted censorship on our subreddit,” the mods wrote.

“While what you do on your forum is certainly your prerogative, your rules do not extend to Reddit nor the r/flightsim subreddit. Removing content you disagree with is simply not within our purview.”

The letter, which is worth reading in full, refutes Kelsey’s claims and also suggests that critics of FSLabs may have been subjected to Reddit vote manipulation and coordinated efforts to discredit them.

What will happen next is unclear but the matter has now been placed in the hands of Reddit’s administrators who have agreed to deal with Kelsey and FSLabs’ personally.

It’s a little early to say for sure but it seems unlikely that this will end in a net positive for FSLabs, no matter what decision Reddit’s admins take.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and more. We also have VPN reviews, discounts, offers and coupons.

Singapore ISPs Block 53 Pirate Sites Following MPAA Legal Action

Post Syndicated from Andy original https://torrentfreak.com/singapore-isps-block-53-pirate-sites-following-mpaa-legal-action-180521/

Under increasing pressure from copyright holders, in 2014 Singapore passed amendments to copyright law that allow ISPs to block ‘pirate’ sites.

“The prevalence of online piracy in Singapore turns customers away from legitimate content and adversely affects Singapore’s creative sector,” said then Senior Minister of State for Law Indranee Rajah.

“It can also undermine our reputation as a society that respects the protection of intellectual property.”

After the amendments took effect in December 2014, there was a considerable pause before any websites were targeted. However, in September 2016, at the request of the MPA(A), Solarmovie.ph became the first website ordered to be blocked under Singapore’s amended Copyright Act. The High Court subsequently ordering several major ISPs to disable access to the site.

A new wave of blocks announced this morning are the country’s most significant so far, with dozens of ‘pirate’ sites targeted following a successful application by the MPAA earlier this year.

In total, 53 sites across 154 domains – including those operated by The Pirate Bay plus KickassTorrents and Solarmovie variants – have been rendered inaccessible by ISPs including Singtel, StarHub, M1, MyRepublic and ViewQwest.

“In Singapore, these sites are responsible for a major portion of copyright infringement of films and television shows,” an MPAA spokesman told The Straits Times (paywall).

“This action by rights owners is necessary to protect the creative industry, enabling creators to create and keep their jobs, protect their works, and ensure the continued provision of high-quality content to audiences.”

Before granting a blocking injunction, the High Court must satisfy itself that the proposed online locations meet the threshold of being “flagrantly infringing”. This means that a site like YouTube, which carries a lot of infringing content but is not dedicated to infringement, would not ordinarily get caught up in the dragnet.

Sites considered for blocking must have a primary purpose to infringe, a threshold that is tipped in copyright holders’ favor when the sites’ operators display a lack of respect for copyright law and have already had their domains blocked in other jurisdictions.

The Court also weighs a number of additional factors including whether blocking would place an unacceptable burden on the shoulders of ISPs, whether the blocking demand is technically possible, and whether it will be effective.

In common with other regions such as the UK and Australia, for example, sites targeted for blocking must be informed of the applications made against them, to ensure they’re given a chance to defend themselves in court. No fully-fledged ‘pirate’ site has ever defended a blocking application in Singapore or indeed any jurisdiction in the world.

Finally, should any measures be taken by ‘pirate’ sites to evade an ISP blockade, copyright holders can apply to the Singapore High Court to amend the blocking order. This is similar to the Australian model where each application must be heard on its merits, rather than the UK model where a more streamlined approach is taken.

According to a recent report by Motion Picture Association Canada, at least 42 countries are now obligated to block infringing sites. In Europe alone, 1,800 sites and 5,300 domains have been rendered inaccessible, with Portugal, Italy, the UK, and Denmark leading the way.

In Canada, where copyright holders are lobbying hard for a site-blocking regime of their own, there’s pressure to avoid the “uncertain, slow and expensive” route of going through the courts.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and more. We also have VPN reviews, discounts, offers and coupons.

AWS Documentation is Now Open Source and on GitHub

Post Syndicated from Jeff Barr original https://aws.amazon.com/blogs/aws/aws-documentation-is-now-open-source-and-on-github/

Earlier this year we made the AWS SDK developer guides available as GitHub repos (all found within the awsdocs organization) and invited interested parties to contribute changes and improvements in the form of pull requests.

Today we are adding over 138 additional developer and user guides to the organization, and we are looking forward to receiving your requests. You can fix bugs, improve code samples (or submit new ones), add detail, and rewrite sentences and paragraphs in the interest of accuracy or clarity. You can also look at the commit history in order to learn more about new feature and service launches and to track improvements to the documents.

Making a Contribution
Before you get started, read the Amazon Open Source Code of Conduct and take a look at the Contributing Guidelines document (generally named CONTRIBUTING.md) for the AWS service of interest. Then create a GitHub account if you don’t already have one.

Once you find something to change or improve, visit the HTML version of the document and click on Edit on GitHub button at the top of the page:

This will allow you to edit the document in source form (typically Markdown or reStructuredText). The source code is used to produce the HTML, PDF, and Kindle versions of the documentation.

Once you are in GitHub, click on the pencil icon:

This creates a “fork” — a separate copy of the file that you can edit in isolation.

Next, make an edit. In general, as a new contributor to an open source project, you should gain experience and build your reputation by making small, high-quality edits. I’ll change “dozens of services” to “over one hundred services” in this document:

Then I summarize my change and click Propose file change:

I examine the differences to verify my changes and then click Create pull request:

Then I review the details and click Create pull request again:

The pull request (also known as a PR) makes its way to the Elastic Beanstalk documentation team and they get to decide if they want to accept it, reject it, or to engage in a conversation with me to learn more. The teams endeavor to respond to PRs within 48 hours, and I’ll be notified via GitHub whenever the status of the PR changes.

As is the case with most open source projects, a steady stream of focused, modest-sized pull requests is preferable to the occasional king-sized request with dozens of edits inside.

If I am interested in tracking changes to a repo over time, I can Watch and/or Star it:

If I Watch a repo, I’ll receive an email whenever there’s a new release, issue, or pull request for that service guide.

Go Fork It
This launch gives you another way to help us to improve AWS. Let me know what you think!

Jeff;

Community Profile: Estefannie Explains It All

Post Syndicated from Alex Bate original https://www.raspberrypi.org/blog/community-profile-estefannie/

This column is from The MagPi issue 59. You can download a PDF of the full issue for free, or subscribe to receive the print edition through your letterbox or the digital edition on your tablet. All proceeds from the print and digital editions help the Raspberry Pi Foundation achieve our charitable goals.

“Hey, world!” Estefannie exclaims, a wide grin across her face as the camera begins to roll for another YouTube tutorial video. With a growing number of followers and wonderful support from her fans, Estefannie is building a solid reputation as an online maker, creating unique, fun content accessible to all.

A woman sitting at a desk with a laptop and papers — Estefannie Explains it All Raspberry Pi

It’s as if she was born into performing and making for an audience, but this fun, enjoyable journey to social media stardom came not from a desire to be in front of the camera, but rather as a unique approach to her own learning. While studying, Estefannie decided the best way to confirm her knowledge of a subject was to create an educational video explaining it. If she could teach a topic successfully, she knew she’d retained the information. And so her YouTube channel, Estefannie Explains It All, came into being.

Note taking — Estefannie Explains it All

Her first videos featured pages of notes with voice-over explanations of data structure and algorithm analysis. Then she moved in front of the camera, and expanded her skills in the process.

But YouTube isn’t her only outlet. With nearly 50000 followers, Estefannie’s Instagram game is strong, adding to an increasing number of female coders taking to the platform. Across her Instagram grid, you’ll find insights into her daily routine, from programming on location for work to behind-the-scenes troubleshooting as she begins to create another tutorial video. It’s hard work, with content creation for both Instagram and YouTube forever on her mind as she continues to work and progress successfully as a software engineer.

A woman showing off a game on a tablet — Estefannie Explains it All Raspberry Pi

As a thank you to her Instagram fans for helping her reach 10000 followers, Estefannie created a free game for Android and iOS called Gravitris — imagine Tetris with balance issues!

Estefannie was born and raised in Mexico, with ambitions to become a graphic designer and animator. However, a documentary on coding at Pixar, and the beauty of Merida’s hair in Brave, opened her mind to the opportunities of software engineering in animation. She altered her career path, moved to the United States, and switched to a Computer Science course.

A woman wearing safety goggles hugging a keyboard Estefannie Explains it All Raspberry Pi

With a constant desire to make and to learn, Estefannie combines her software engineering profession with her hobby to create fun, exciting content for YouTube.

While studying, Estefannie started a Computer Science Girls Club at the University of Houston, Texas, and she found herself eager to put more time and effort into the movement to increase the percentage of women in the industry. The club was a success, and still is to this day. While Estefannie has handed over the reins, she’s still very involved in the cause.

Through her YouTube videos, Estefannie continues the theme of inclusion, with every project offering a warm sense of approachability for all, regardless of age, gender, or skill. From exploring Scratch and Makey Makey with her young niece and nephew to creating her own Disney ‘Made with Magic’ backpack for a trip to Disney World, Florida, Estefannie’s videos are essentially a documentary of her own learning process, produced so viewers can learn with her — and learn from her mistakes — to create their own tech wonders.

Using the Raspberry Pi, she’s been able to broaden her skills and, in turn, her projects, creating a home-automated gingerbread house at Christmas, building a GPS-controlled GoPro for her trip to London, and making everyone’s life better with an Internet Button–controlled French press.

Estefannie Explains it All Raspberry Pi Home Automated Gingerbread House

Estefannie’s automated gingerbread house project was a labour of love, with electronics, wires, and candy strewn across both her living room and kitchen for weeks before completion. While she already was a skilled programmer, the world of physical digital making was still fairly new for Estefannie. Having ditched her hot glue gun in favour of a soldering iron in a previous video, she continued to experiment and try out new, interesting techniques that are now second nature to many members of the maker community. With the gingerbread house, Estefannie was able to research and apply techniques such as light controls, servos, and app making, although the latter was already firmly within her skill set. The result? A fun video of ups and downs that resulted in a wonderful, festive treat. She even gave her holiday home its own solar panel!

A DAY AT RASPBERRY PI TOWERS!! LINK IN BIO ⚡🎥 @raspberrypifoundation

1,910 Likes, 43 Comments – Estefannie Explains It All (@estefanniegg) on Instagram: “A DAY AT RASPBERRY PI TOWERS!! LINK IN BIO ⚡🎥 @raspberrypifoundation”

And that’s just the beginning of her adventures with Pi…but we won’t spoil her future plans by telling you what’s coming next. Sorry! However, since this article was written last year, Estefannie has released a few more Pi-based project videos, plus some awesome interviews and live-streams with other members of the maker community such as Simone Giertz. She even made us an awesome video for our Raspberry Pi YouTube channel! So be sure to check out her latest releases.

Best day yet!! I got to hangout, play Jenga with a huge arm robot, and have afternoon tea with @simonegiertz and robots!! 🤖👯 #shittyrobotnation

2,264 Likes, 56 Comments – Estefannie Explains It All (@estefanniegg) on Instagram: “Best day yet!! I got to hangout, play Jenga with a huge arm robot, and have afternoon tea with…”

While many wonderful maker videos show off a project without much explanation, or expect a certain level of skill from viewers hoping to recreate the project, Estefannie’s videos exist almost within their own category. We can’t wait to see where Estefannie Explains It All goes next!

The post Community Profile: Estefannie Explains It All appeared first on Raspberry Pi.

MPA Met With Russian Site-Blocking Body to Discuss Piracy

Post Syndicated from Andy original https://torrentfreak.com/mpa-met-with-russian-site-blocking-body-to-discuss-piracy-180209/

Given Russia’s historical reputation for having a weak approach to online piracy, the last few years stand in stark contrast to those that went before.

Overseen by telecoms watchdog Rozcomnadzor, Russia now has one of the toughest site-blocking regimes in the whole world. It’s possible to have entire sites blocked in a matter of days, potentially over a single piece of infringing content. For persistent offenders, permanent blocking is now a reality.

While that process requires the involvement of the courts, the subsequent blocking of mirror sites does not, with Russia blocking more than 500 since a new law was passed in October 2017.

With anti-piracy measures now a force to be reckoned with in Russia, it’s emerged that last week Stan McCoy, president of the Motion Picture Association’s EMEA division, met with telecoms watchdog Roskomnadzor in Moscow.

McCoy met with Rozcomnadzor chief Alexander Zharov last Friday, in a meeting that was also attended by Ekaterina Mironova, head of the anti-piracy committee of the Media Communication Union (ISS).

According to Rozcomnadzor, issues discussed included copyright-related legislation and regulation. Also on the agenda was the strengthening of international cooperation, including between public organizations representing the interests of rightholders.

“In particular, an agreement was reached to expand contacts between the MPAA and the ISS,” Rozcomnadzor notes.

The ISS (known locally as Media-Communication Union MKC) was founded by the largest Russian media companies and telecom operators in February 2014. It differentiates itself from other organizations with the claim that its the first group of its type to represent the interests of communications companies, rights holders, broadcasters and large distributors.

During the meeting, McCoy was given an update on Russia’s implementation of the various anti-piracy laws introduced and developed since May 2015.

“Since the introduction of the anti-piracy laws, Roskomnadzor has received more than 2,800 rulings from the Moscow City Court on the adoption of preliminary provisional [blocking] measures to protect copyright on the Internet, including 1,630 for movies,” the watchdog reveals.

“In connection with the deletion of pirated content, access to the territory of Russia was restricted for 1,547 Internet resources. Based on the decisions of the Moscow City Court, 752 pirated sites are now permanently blocked, and according to the decisions of the Ministry of Communications, more than 600 ‘mirrors’ of these resources are blocked too.”

While it’s normally the position of the US to criticize Russia for not doing enough to tackle piracy, it must’ve been interesting to participate in a meeting where for once the Russians had the upper hand. Even though the MPAA previously campaigned for one, there is no site-blocking mechanism in the United States.

“The fight against piracy stimulates the growth of the legal online video market in Russia. Attendance of legal online sites is constantly growing. Users are attracted to high-quality content for an affordable fee,” Rozcomnadzor concludes.

The meeting’s participants will join up again during the St. Petersburg International Economic Forum scheduled to take place May 24-26.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and more. We also have VPN discounts, offers and coupons

Swiss Copyright Law Proposals: Good News for Pirates, Bad For Pirate Sites

Post Syndicated from Andy original https://torrentfreak.com/swiss-copyright-law-proposals-good-news-for-pirates-bad-for-pirate-sites-171124/

While Switzerland sits geographically in the heart of Europe, the country is not part of the European Union, meaning that its copyright laws are often out of touch with those of the countries encircling it.

For years this has meant heavy criticism from the United States, whose trade representative has put Switzerland on the Watch List, citing weaknesses in the country’s ability to curb online copyright infringement.

“The decision to place Switzerland on the Watch List this year is premised on U.S. concerns regarding specific difficulties in Switzerland’s system of online copyright protection and enforcement,” the USTR wrote in 2016.

Things didn’t improve in 2017. Referencing the so-called Logistep Decision, which found that collecting infringers’ IP addresses is unlawful, the USTR said that Switzerland had effectively deprived copyright holders of the means to enforce their rights online.

All of this criticism hasn’t fallen on deaf ears. For the past several years, Switzerland has been deeply involved in consultations that aim to shape future copyright law. Negotiations have been prolonged, however, with the Federal Council aiming to improve the situation for creators without impairing the position of consumers.

A new draft compromise tabled Wednesday is somewhat of a mixed bag, one that is unlikely to please the United States overall but could prove reasonably acceptable to the public.

First of all, people will still be able to ‘pirate’ as much copyrighted material as they like, as long as that content is consumed privately and does not include videogames or software, which are excluded. Any supposed losses accrued by the entertainment industries will be compensated via a compulsory tax of 13 Swiss francs ($13), levied on media playback devices including phones and tablets.

This freedom only applies to downloading and streaming, meaning that any uploading (distribution) is explicitly ruled out. So, while grabbing some streaming content via a ‘pirate’ Kodi addon is just fine, using BitTorrent to achieve the same is ruled out.

Indeed, rightsholders will be able to capture IP addresses of suspected infringers in order to file a criminal complaint with authorities. That being said, there will no system of warning notices targeting file-sharers.

But while the authorization of unlicensed downloads will only frustrate an already irritated United States, the other half of the deal is likely to be welcomed.

Under the recommendations, Internet services will not only be required to remove infringing content from their platforms, they’ll also be compelled to prevent that same content from reappearing. Failure to comply will result in prosecution. It’s a standard that copyright holders everywhere are keen for governments to adopt.

Additionally, the spotlight will fall on datacenters and webhosts that have a reputation for being popular with pirate sites. It’s envisioned that such providers will be prevented from offering services to known pirate sites, with the government clearly stating that services with piracy at the heart of their business models will be ripe for action.

But where there’s a plus for copyright holders, the Swiss have another minus. Previously it was proposed that in serious cases authorities should be able to order the ISP blocking of “obviously illegal content or sources.” That proposal has now been dropped, meaning no site-blocking will be allowed.

Other changes in the draft envision an extension of the copyright term from 50 to 70 years and improved protection for photographic works. The proposals also feature increased freedoms for researchers and libraries, who will be able to use copyrighted works without obtaining permission from rightsholders.

Overall the proposals are a pretty mixed bag but as Minister of Justice Simonetta Sommaruga said Wednesday, if no one is prepared to compromise, no one will get anything.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and more. We also have VPN discounts, offers and coupons

Google & Apple Order Telegram to Nuke Channel Over Taylor Swift Piracy

Post Syndicated from Andy original https://torrentfreak.com/google-apple-order-telegram-to-nuke-channel-over-taylor-swift-piracy-171123/

Financed by Russian Facebook (vKontakte) founder Pavel Durov, Telegram is a multi-platform messaging system that has grown from 100,000 daily users in 2013 to an impressive 100 million users in February 2016.

“Telegram is a messaging app with a focus on speed and security, it’s super-fast, simple and free. You can use Telegram on all your devices at the same time — your messages sync seamlessly across any number of your phones, tablets or computers,” the company’s marketing reads.

One of the attractive things about Telegram is that it allows users to communicate with each other using end-to-end encryption. In some cases, these systems are used for content piracy, of music and other smaller files in particular. This is compounded by the presence of user-programmed bots, which are able to search the web for illegal content and present it in a Telegram channel to which other users can subscribe.

While much of this sharing files under the radar when conducted privately, it periodically attracts attention from copyright holders when it takes place in public channels. That appears to have happened recently when popular channel “Any Suitable Pop” was completely disabled by Telegram, an apparent first following a copyright complaint.

According to channel creator Anton Vagin, the action by Telegram was probably due to the unauthorized recent sharing of the Taylor Swift album ‘Reputation’. However, it was the route of complaint that proves of most interest.

Rather than receiving a takedown notice directly from Big Machine Records, the label behind Swift’s releases, Telegram was forced into action after receiving threats from Apple and Google, the companies that distribute the Telegram app for iOS and Android respectively.

According to a message Vagin received from Telegram support, Apple and Google had received complaints about Swift’s album from Universal Music, the distributor of Big Machine Records. The suggestion was that if Telegram didn’t delete the infringing channel, distribution of the Telegram app via iTunes and Google Play would be at risk. Vagin received no warning notices from any of the companies involved.

Message from Telegram support

According to Russian news outlet VC.ru, which first reported the news, the channel was blocked in Telegram’s desktop applications, as well as in versions for Android, macOS and iOS. However, the channel still existed on the web and via Windows phone applications but all messages within had been deleted.

The fact that Google played a major role in the disappearing of the channel was subsequently confirmed by Telegram founder Pavel Durov, who commented that it was Google who “ultimately demanded the blocking of this channel.”

That Telegram finally caved into the demands of Google and/or Apple doesn’t really come as a surprise. In Telegram’s frequently asked questions section, the company specifically mentions the need to comply with copyright takedown demands in order to maintain distribution via the companies’ app marketplaces.

“Our mission is to provide a secure means of communication that works everywhere on the planet. To do this in the places where it is most needed (and to continue distributing Telegram through the App Store and Google Play), we have to process legitimate requests to take down illegal public content (sticker sets, bots, and channels) within the app,” the company notes.

Putting pressure on Telegram via Google and Apple over piracy isn’t a new development. In the past, representatives of the music industry threatened to complain to the companies over a channel operated by torrent site RuTracker, which was set up to share magnet links.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and more. We also have VPN discounts, offers and coupons

Protect your Reputation with Email Pausing and Configuration Set Metrics

Post Syndicated from Brent Meyer original https://aws.amazon.com/blogs/ses/protect-your-reputation-with-email-pausing-and-configuration-set-metrics/

In August, we launched the reputation dashboard, which helps you track important metrics that could impact your ability to send emails. By monitoring the metrics in this dashboard, you can protect your sender reputation, which can increase the likelihood that the emails you send will reach your customers’ inboxes.

Today, we’re launching two features that build upon the capabilities of the reputation dashboard. The first is the ability to temporarily pause email sending, either at the configuration set level, or across your entire Amazon SES account. The second is the ability to export reputation metrics for individual configuration sets.

Email Pausing

Today’s update includes new API operations that can temporarily pause your ability to send email using Amazon SES. To disable email sending across your entire Amazon SES account, you can use the UpdateAccountSendingEnabled operation. To pause sending only for emails sent using a specific configuration set, you can use the UpdateConfigurationSetSendingEnabled operation.

Email pausing is helpful because Amazon SES uses automatic enforcement policies. If the bounce or complaint rates for your account are too high, your account is automatically placed on probation. If the bounce or complaint issues continue after the probation period has ended, your account may be suspended.

With email pausing, you can temporarily halt your ability to send email before your account is placed on probation. While your ability to send email is paused, you can identify the issues that were causing your account to register high bounce or complaint rates. You can then resume sending after the issues are resolved.

Email pausing helps ensure that your ability to send email using Amazon SES is not interrupted because of enforcement issues. It helps ensure that your sender reputation won’t be damaged by mistakes or unforeseen issues.

You can learn more about the UpdateAccountSendingEnabled and UpdateConfigurationSetSendingEnabled operations in the Amazon Simple Email Service API Reference.

Configuration Set Reputation Metrics

Amazon SES automatically publishes the bounce and complaint rates for your account to Amazon CloudWatch. In CloudWatch, you can monitor these metrics over time, and create alarms that notify you when your reputation metrics cross certain thresholds.

With today’s update, you can also publish reputation metrics for individual configuration sets to CloudWatch. This feature gives you additional information about the messages you send using Amazon SES. For example, if you send all of your marketing emails using one configuration set, and your transactional emails using a different configuration set, you can view distinct reputation metrics for each type of email.

Because we anticipate that this feature will lead to the creation of many new configuration sets, we’re increasing the maximum number of configuration sets you can create from 50 to 10,000.

For more information about exporting reputation metrics for configuration sets, see Exporting Reputation Metrics for a Configuration Set to CloudWatch in the Amazon Simple Email Service Developer Guide.

Automating These Features

You can use AWS services—including Amazon SNS, AWS Lambda, and Amazon CloudWatch—to create a solution that automatically pauses email sending for your account when your overall reputation metrics cross a certain threshold. Or, to minimize disruption to your email sending program, you can pause email sending for a specific configuration set when the metrics for that configuration set cross a threshold. The following image illustrates the processes that occur when you implement these solutions.

A flow diagram that illustrates a solution for automatically pausing Amazon SES email sending. Amazon SES provides reputation metrics to CloudWatch. If those metrics exceed a threshold, a CloudWatch alarm is triggered, which triggers an SNS topic. The SNS topic sends notifications (email, SMS), and executes a Lambda function, which pauses email sending in SES.

For more information on both of these solutions, see Automatically Pausing Email Sending in the Amazon Simple Email Service Developer Guide.

We’re always looking for ways to help safeguard the reputation you’ve worked hard to build. If you have suggestions, questions, or comments, we’d love to hear from you in the comments below, or in the Amazon SES Forum.

These features are now available in the following AWS Regions: US West (Oregon), US East (N. Virginia), and EU (Ireland).

Just in Case You Missed It: Catching Up on Some Recent AWS Launches

Post Syndicated from Tara Walker original https://aws.amazon.com/blogs/aws/just-in-case-you-missed-it-catching-up-on-some-recent-aws-launches/

So many launches and cloud innovations, that you simply may not believe.  In order to catch up on some service launches and features, this post will be a round-up of some cool releases that happened this summer and through the end of September.

The launches and features I want to share with you today are:

  • AWS IAM for Authenticating Database Users for RDS MySQL and Amazon Aurora
  • Amazon SES Reputation Dashboard
  • Amazon SES Open and Click Tracking Metrics
  • Serverless Image Handler by the Solutions Builder Team
  • AWS Ops Automator by the Solutions Builder Team

Let’s dive in, shall we!

AWS IAM for Authenticating Database Users for RDS MySQL and Amazon Aurora

Wished you could manage access to your Amazon RDS database instances and clusters using AWS IAM? Well, wish no longer. Amazon RDS has launched the ability for you to use IAM to manage database access for Amazon RDS for MySQL and Amazon Aurora DB.

What I like most about this new service feature is, it’s very easy to get started.  To enable database user authentication using IAM, you would select a checkbox Enable IAM DB Authentication when creating, modifying, or restoring your DB instance or cluster. You can enable IAM access using the RDS console, the AWS CLI, and/or the Amazon RDS API.

After configuring the database for IAM authentication, client applications authenticate to the database engine by providing temporary security credentials generated by the IAM Security Token Service. These credentials can be used instead of providing a password to the database engine.

You can learn more about using IAM to provide targeted permissions and authentication to MySQL and Aurora by reviewing the Amazon RDS user guide.

Amazon SES Reputation Dashboard

In order to aid Amazon Simple Email Service customers’ in utilizing best practice guidelines for sending email, I am thrilled to announce we launched the Reputation Dashboard to provide comprehensive reporting on email sending health. To aid in proactively managing emails being sent, customers now have visibility into overall account health, sending metrics, and compliance or enforcement status.

The Reputation Dashboard will provide the following information:

  • Account status: A description of your account health status.
    • Healthy – No issues currently impacting your account.
    • Probation – Account is on probation; Issues causing probation must be resolved to prevent suspension
    • Pending end of probation decision – Your account is on probation. Amazon SES team member must review your account prior to action.
    • Shutdown – Your account has been shut down. No email will be able to be sent using Amazon SES.
    • Pending shutdown – Your account is on probation and issues causing probation are unresolved.
  • Bounce Rate: Percentage of emails sent that have bounced and bounce rate status messages.
  • Complaint Rate: Percentage of emails sent that recipients have reported as spam and complaint rate status messages.
  • Notifications: Messages about other account reputation issues.

Amazon SES Open and Click Tracking Metrics

Another exciting feature recently added to Amazon SES is support for Email Open and Click Tracking Metrics. With Email Open and Click Tracking Metrics feature, SES customers can now track when email they’ve sent has been opened and track when links within the email have been clicked.  Using this SES feature will allow you to better track email campaign engagement and effectiveness.

How does this work?

When using the email open tracking feature, SES will add a transparent, miniature image into the emails that you choose to track. When the email is opened, the mail application client will load the aforementioned tracking which triggers an open track event with Amazon SES. For the email click (link) tracking, links in email and/or email templates are replaced with a custom link.  When the custom link is clicked, a click event is recorded in SES and the custom link will redirect the email user to the link destination of the original email.

You can take advantage of the new open tracking and click tracking features by creating a new configuration set or altering an existing configuration set within SES. After choosing either; Amazon SNS, Amazon CloudWatch, or Amazon Kinesis Firehose as the AWS service to receive the open and click metrics, you would only need to select a new configuration set to successfully enable these new features for any emails you want to send.

AWS Solutions: Serverless Image Handler & AWS Ops Automator

The AWS Solution Builder team has been hard at work helping to make it easier for you all to find answers to common architectural questions to aid in building and running applications on AWS. You can find these solutions on the AWS Answers page. Two new solutions released earlier this fall on AWS Answers are  Serverless Image Handler and the AWS Ops Automator.
Serverless Image Handler was developed to provide a solution to help customers dynamically process, manipulate, and optimize the handling of images on the AWS Cloud. The solution combines Amazon CloudFront for caching, AWS Lambda to dynamically retrieve images and make image modifications, and Amazon S3 bucket to store images. Additionally, the Serverless Image Handler leverages the open source image-processing suite, Thumbor, for additional image manipulation, processing, and optimization.

AWS Ops Automator solution helps you to automate manual tasks using time-based or event-based triggers to automatically such as snapshot scheduling by providing a framework for automated tasks and includes task audit trails, logging, resource selection, scaling, concurrency handling, task completion handing, and API request retries. The solution includes the following AWS services:

  • AWS CloudFormation: a templates to launches the core framework of microservices and solution generated task configurations
  • Amazon DynamoDB: a table which stores task configuration data to defines the event triggers, resources, and saves the results of the action and the errors.
  • Amazon CloudWatch Logs: provides logging to track warning and error messages
  • Amazon SNS: topic to send messages to a subscribed email address to which to send the logging information from the solution

Have fun exploring and coding.

Tara

Kim Dotcom Wins Settlement Over Military-Style Police Raid

Post Syndicated from Andy original https://torrentfreak.com/kim-dotcom-wins-settlement-military-style-police-raid-171103/

It’s been spoken about thousands of times in the past half-decade but the 2012 raid on Kim Dotcom’s home in New Zealand was extraordinary by any standard.

At the behest of the US Government, 72 police officers – including some from the elite heavily armed Special Tactics Group (STG) – descended on Dotcom’s Coatesville mansion. Two helicopters were used during the raid, footage from which was later released to the public as the scale and nature of the operation became clear.

To be clear, no one in the Dotcom residence had any history of violence. Nevertheless, considerable force was used to attack rooms in the building, all of it aimed at detaining the founder of what was then the world’s most famous file-hosting site. The FBI, it seems, would stop at nothing in pursuit of the man they claimed was the planet’s most notorious copyright infringer.

As the dust settled, it became clear that the overwhelming use of force was not only unprecedented but also completely unnecessary, a point Dotcom himself became intent on pressing home.

The entrepreneur was particularly angry at the treatment received by former wife Mona, who was seven months pregnant with twins at the time. So, in response, the Megaupload founder and his wife sued the police, hoping to hold the authorities to account for their actions.

The case has dragged on for years but this morning came news of a breakthrough. According to information released by Kim Dotcom, the lawsuit has been resolved after a settlement was reached with the police.

“Today, Mona and I are glad to reach a confidential settlement of our case against the New Zealand Police. We have respect for the Police in this country. They work hard and have, with this one exception, treated me and my family with courtesy and respect,” Dotcom said.

“We were shocked at the uncharacteristic handling of my arrest for a non-violent Internet copyright infringement charge brought by the United States, which is not even a crime in New Zealand.”

Dotcom said police could have simply asked to be let in, at which point he could have been arrested. Instead, under pressure from US authorities and “special interests in Hollywood”, they turned the whole event into a massive publicity stunt aimed at pleasing the US.

“The New Zealand Police we know do not carry guns. They try to resolve matters in a non-violent manner, unlike what we see from the United States. We are sad that our officers, good people simply doing their job, were tainted by US priorities and arrogance,” Dotcom said.

“We sued the Police because we believed their military-style raid on a family with children in a non-violent case went far beyond what a civilised community should expect from its police force. New Zealanders deserve and should expect better.”

Kim Dotcom has developed a reputation for fighting back across all aspects of his long-running case, and this particular action was no different. He’d planned to take the case all the way to the High Court but in the end decided that doing so wouldn’t be in the best interests of his family.

Noting that New Zealand has a new government “for the better”, Dotcom said that raking up the past would only serve to further disrupt his family.

“Our children are now settled and integrated safely here into their community and they love it. We do not want to relive past events. We do not want to disrupt our children’s new lives. We do not want to revictimise them. We want them to grow up happy,” he said.

“That is why we chose New Zealand to be our family home in the first place. We are fortunate to live here. Under the totality of the circumstances, we thought settlement was best for our children.”

According to NZ Herald, the Dotcoms aren’t the only ones to have made peace with the police. Other people arrested in 2012, including Dotcom associates Bram van der Kolk and Mathias Ortmann, were paid six-figure sums to settle. The publication speculates that as the main target of the raid, Dotcom’s settlment amount would’ve been more.

But while this matter is now closed, others remain. It was previously determined that Kiwi spy agency the Government Communications Security Bureau (GCSB) unlawfully spied on the Dotcoms over an extended period. Ron Mansfield, New Zealand counsel for the Dotcoms, says that case will continue.

“The GCSB refuses to disclose what it did or the actual private communications it stole. The Dotcoms understandably believe that they are entitled to know this. That action is pending appeal in the Court of Appeal,” he says.

Also before the Court of Appeal is the case to extradite Dotcom and his associates to the United States. That hearing is set for February 2018 but whatever the outcome, a further appeal to the Supreme Court is likely, meaning that Dotcom will remain in New Zealand until 2020, at least.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.

Julia Reda MEP Likened to Nazi in Sweeping Anti-Pirate Rant

Post Syndicated from Andy original https://torrentfreak.com/julia-reda-mep-likened-to-nazi-in-sweeping-anti-pirate-rant-170926/

The debate over copyright and enforcement thereof is often polarized, with staunch supporters on one side, objectors firmly on the other, and never the twain shall meet.

As a result, there have been some heated battles over the years, with pro-copyright bodies accusing pirates of theft and pirates accusing pro-copyright bodies of monopolistic tendencies. While neither claim is particularly pleasant, they have become staples of this prolonged war of words and as such, many have become desensitized to their original impact.

This morning, however, musician and staunch pro-copyright activist David Lowery published an article which pours huge amounts of gas on the fire. The headline goes straight for the jugular, asking: Why is it Every Time We Turn Over a Pirate Rock White Nationalists, Nazi’s and Bigots Scurry Out?

Lowery’s opening gambit in his piece on The Trichordist is that one only has to scratch below the surface of the torrent and piracy world in order to find people aligned with the above-mentioned groups.

“Why is it every time we dig a little deeper into the pro-piracy and torrenting movement we find key figures associated with ‘white nationalists,’ Nazi memorabilia collectors, actual Nazis or other similar bigots? And why on earth do politicians, journalists and academics sing the praises of these people?” Lowery asks.

To prove his point, the Camper Van Beethoven musician digs up the fact that former Pirate Bay financier Carl Lündstrom had some fairly unsavory neo-fascist views. While this is not in doubt, Lowery is about 10 tens years too late if he wants to tar The Pirate Bay with the extremist brush.

“It’s called guilt by association,” Pirate Bay co-founder Peter Sunde explained in 2007.

“One of our previous ISPs [owned by Lündstrom] (with clients like The Red Cross, Save the Children foundation etc) gave us cheap bandwidth since one of the guys in TPB worked there; and one of the owners [has a reputation] for his political opinions. That does NOT make us in any way associated to what political views anyone else might or might not have.”

After dealing with TPB but failing to include the above explanation, Lowery moves on to a more recent target, Megaupload founder Kim Dotcom. Dotcom owns an extremely rare signed copy of Hitler’s autobiographical manifesto, Mein Kampf (My Struggle) and once wore a German World War II helmet. It’s a mistake Prince Harry made in 2005 too.

“I’ve bought memorabilia from Churchill, from Stalin, from Hitler,” Dotcom said in response to the historical allegations. “Let me make absolutely clear, OK. I’m not buying into the Nazi ideology. I’m totally against what the Nazis did.”

With Dotcom dealt with, Lowery then turns his attention to the German Pirate Party’s Julia Reda. As a Member of the European Parliament, Reda has made it her mission to deal with overreaching copyright law, which has made her a bit of a target. That being said, would anyone really try to shoehorn her into the “White Nationalists, Nazi’s and Bigots” bracket?

They would.

In his piece, Lowery highlights comments made by Reda last year, when she complained about the copyright situation developing around the diary written by Anne Frank, which detailed the horrors of living in occupied countries during World War II.

Anne Frank died in 1945 which means that the book was elevated into the public domain in the Netherlands on January 1, 2016, 70 years after her death. A copy was made available at Wikisource, a digital library of free texts maintained by the Wikimedia Foundation, which also operates Wikipedia.

However, in early February that same year, Anne Frank’s diary became unavailable, since U.S. copyright law dictates that works are protected for 95 years from date of publication.

“Today, in an unfortunate example of the overreach of the United States’ current copyright law, the Wikimedia Foundation removed the Dutch-language text of The Diary of a Young Girl,” said Jacob Rogers, Legal Counsel for the Wikimedia Foundation

“We took this action to comply with the United States’ Digital Millennium Copyright Act (DMCA), as we believe the diary is still under US copyright protection under the law as it is currently written,” he added.

Lowery ignores this background in its entirety. He actually ignores all of it in an effort to paint a picture of Reda engaging in some far-right agenda. Lowery even places emphasis on Reda’s nationality to force his point home.

“I don’t really know what to make of her except to say that this German politician really should find something other than the Anne Frank Diary and the Anne Frank Foundation to use as an example of a work that should be freely available in the public domain,” he writes.

“Think of all the copyrighted works out there for which she might reasonably argue a claim of public domain. She decided to pick the Anne Frank diary. Hmm.”

Lowery then accuses Reda of urging people on Twitter to pirate the book, in order to hurt the fight against anti-Semitism and somehow deprive Jewish people of an income.

“After all sales of the book are used by the Anne Frank Foundation to fight anti-semitism. It’s really quite a bad look for any MP, German or not. (Even if it is just the make-believe LARPing RPG EU Parliament),” Lowery writes.

“Or maybe that is the point? Defund the Anne Frank Foundation. Cause you know I read in the twittersphere that copyright producing media conglomerates are controlled by you-know-who.”

At this point, Lowery moves on to Fight For the Future, stating that their lack of racial diversity caused them to stumble into a racially charged copyright dispute involving the famous Martin Luther King speech.

The whole article can be read here but hopefully, most readers will recognize that America needs less division right now, not more hatred.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.

Perfect 10 Takes Giganews to Supreme Court, Says It’s Worse Than Megaupload

Post Syndicated from Andy original https://torrentfreak.com/perfect-10-takes-giganews-supreme-court-says-worse-megaupload-170906/

Adult publisher Perfect 10 has developed a reputation for being a serial copyright litigant.

Over the years the company targeted a number of high-profile defendants, including Google, Amazon, Mastercard, and Visa. Around two dozen of Perfect 10’s lawsuits ended in cash settlements and defaults, in the publisher’s favor.

Perhaps buoyed by this success, the company went after Usenet provider Giganews but instead of a company willing to roll over, Perfect 10 found a highly defensive and indeed aggressive opponent. The initial copyright case filed by Perfect 10 alleged that Giganews effectively sold access to Perfect 10 content but things went badly for the publisher.

In November 2014, the U.S. District Court for the Central District of California found that Giganews was not liable for the infringing activities of its users. Perfect 10 was ordered to pay Giganews $5.6m in attorney’s fees and costs. Perfect 10 lost again at the Court of Appeals for the Ninth Circuit.

As a result of these failed actions, Giganews is owned millions by Perfect 10 but the publisher has thus far refused to pay up. That resulted in Giganews filing a $20m lawsuit, accusing Perfect 10 and President Dr. Norman Zada of fraud.

With all this litigation boiling around in the background and Perfect 10 already bankrupt as a result, one might think the story would be near to a conclusion. That doesn’t seem to be the case. In a fresh announcement, Perfect 10 says it has now appealed its case to the US Supreme Court.

“This is an extraordinarily important case, because for the first time, an appellate court has allowed defendants to copy and sell movies, songs, images, and other copyrighted works, without permission or payment to copyright holders,” says Zada.

“In this particular case, evidence was presented that defendants were copying and selling access to approximately 25,000 terabytes of unlicensed movies, songs, images, software, and magazines.”

Referencing an Amicus brief previously filed by the RIAA which described Giganews as “blatant copyright pirates,” Perfect 10 accuses the Ninth Circuit of allowing Giganews to copy and sell trillions of dollars of other people’s intellectual property “because their copying and selling was done in an automated fashion using a computer.”

Noting that “everything is done via computer” these days and with an undertone that the ruling encouraged others to infringe, Perfect 10 says there are now 88 companies similar to Giganews which rely on the automation defense to commit infringement – even involving content owned by people in the US Government.

“These exploiters of other people’s property are fearless. They are copying and selling access to pirated versions of pretty much every movie ever made, including films co-produced by treasury secretary Steven Mnuchin,” Nada says.

“You would think the justice department would do something to protect the viability of this nation’s movie and recording studios, as unfettered piracy harms jobs and tax revenues, but they have done nothing.”

But Zada doesn’t stop at blaming Usenet services, the California District Court, the Ninth Circuit, and the United States Department of Justice for his problems – Congress is to blame too.

“Copyright holders have nowhere to turn other than the Federal courts, whose judges are ridiculously overworked. For years, Congress has failed to provide the Federal courts with adequate funding. As a result, judges can make mistakes,” he adds.

For Zada, those mistakes are particularly notable, particularly since at least one other super high-profile company was shut down in the most aggressive manner possible for allegedly being involved in less piracy than Giganews.

Pointing to the now-infamous Megaupload case, Perfect 10 notes that the Department of Justice completely shut that operation down, filing charges of criminal copyright infringement against Kim Dotcom and seizing $175 million “for selling access to movies and songs which they did not own.”

“Perfect 10 provided evidence that [Giganews] offered more than 200 times as many full length movies as did megaupload.com. But our evidence fell on deaf ears,” Zada complains.

In contrast, Perfect 10 adds, a California District Court found that Giganews had done nothing wrong, allowed it to continue copying and selling access to Perfect 10’s content, and awarded the Usenet provider $5.63m in attorneys fees.

“Prior to this case, no court had ever awarded fees to an alleged infringer, unless they were found to either own the copyrights at issue, or established a fair use defense. Neither was the case here,” Zada adds.

While Perfect 10 has filed a petition with the Supreme Court, the odds of being granted a review are particularly small. Only time will tell how this case will end, but it seems unlikely that the adult publisher will enjoy a happy ending, one in which it doesn’t have to pay Giganews millions of dollars in attorney’s fees.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.

Pirate Sites and the Dying Art of Customer Service

Post Syndicated from Andy original https://torrentfreak.com/pirate-sites-and-the-dying-art-of-customer-service-170803/

Consumers of products and services in the West are now more educated than ever before. They often research before making a purchase and view follow-up assistance as part of the package. Indeed, many companies live and die on the levels of customer support they’re able to offer.

In this ultra-competitive world, we send faulty technology items straight back to the store, cancel our unreliable phone providers, and switch to new suppliers for the sake of a few dollars, pounds or euros per month. But does this demanding environment translate to the ‘pirate’ world?

It’s important to remember that when the first waves of unauthorized platforms appeared after the turn of the century, content on the Internet was firmly established as being ‘free’. When people first fired up KaZaA, LimeWire, or the few fledgling BitTorrent portals, few could believe their luck. Nevertheless, the fact that there was no charge for content was quickly accepted as the standard.

That’s a position that continues today but for reasons that are not entirely clear, some users of pirate sites treat the availability of such platforms as some kind of right, holding them to the same standards of service that they would their ISP, for example.

One only has to trawl the comments section on The Pirate Bay to see hundreds of examples of people criticizing the quality of uploaded movies, the fact that a software crack doesn’t work, or that some anonymous uploader failed to deliver the latest album quickly enough. That’s aside from the continual complaints screamed on various external platforms which bemoan the site’s downtime record.

For people who recall the sheer joy of finding a working Suprnova mirror for a few minutes almost 15 years ago, this attitude is somewhat baffling. Back then, people didn’t go ballistic when a site went down, they savored the moment when enthusiastic volunteers brought it back up. There was a level of gratefulness that appears somewhat absent today, in a new world where free torrent and streaming sites are suddenly held to the same standards as Comcast or McDonalds.

But while a cultural change among users has definitely taken place over the years, the way sites communicate with their users has taken a hit too. Despite the advent of platforms including Twitter and Facebook, the majority of pirate site operators today have a tendency to leave their users completely in the dark when things go wrong, leading to speculation and concern among grateful and entitled users alike.

So why does The Pirate Bay’s blog stay completely unattended these days? Why do countless sites let dust gather on Twitter accounts that last made an announcement in 2012? And why don’t site operators announce scheduled downtime in advance or let people know what’s going on when the unexpected happens?

“Honestly? I don’t have the time anymore. I also care less than I did,” one site operator told TF.

“11 years of doing this shit is enough to grind anybody down. It’s something I need to do but not doing it makes no difference either. People complain in any case. Then if you start [informing people] again they’ll want it always. Not happening.”

Rather less complimentary was the operator of a large public site. He told us that two decades ago relationships between operators and users were good but have been getting worse ever since.

“Users of pirate content 20 years ago were highly technical. 10 years ago they were somewhat technical. Right now they are fucking watermelon head puppets. They are plain stupid,” he said.

“Pirate sites don’t have customers. They have users. The definition of a customer, when related to the web, is a person that actually buys a service. Since pirates sites don’t sell services (I’m talking about public ones) they have no customers.”

Another site operator told us that his motivations for not interacting with users are based on the changing legal environment, which has become steadily and markedly worse, year upon year.

“I’m not enjoying being open like before. I used to chat keenly with the users, on the site and IRC [Internet Relay Chat] but i’m keeping my distance since a long time ago,” he told us.

“There have always been risks but now I lock everything down. I’m not using Facebook in any way personally or for the site and I don’t need the dramas of Twitter. Everytime you engage on there, problems arise with people wanting a piece of you. Some of the staff use it but I advise the contrary where possible.”

Interested in where the boundaries lie, we asked a couple of sites whether they should be doing more to keep users informed and if that should be considered a ‘customer service’ obligation these days.

“This is not Netflix and i’m not the ‘have a nice day’ guy from McDonalds,” one explained.

“If people want Netflix help then go to Netflix. There’s two of us here doing everything and I mean everything. We’re already in a pinch so spending time to answer every retarded question from kids is right out.”

Our large public site operator agreed, noting that users complain about the most crazy things, including why they don’t have enough space on a drive to download, why a movie that’s out in 2020 hasn’t been uploaded yet, and why can’t they login – when they haven’t even opened an account yet.

While the responses aren’t really a surprise given the ‘free’ nature of the sites and the volume of visitors, things don’t get any better when moving up (we use the term loosely) to paid ‘pirate’ services.

Last week, one streaming platform in particular had an absolute nightmare with what appeared to be technical issues. Nevertheless, some of its users, despite only paying a few pounds per month, demanded their pound of flesh from the struggling service.

One, who raised the topic on Reddit, was advised to ask for his money back for the trouble caused. It raised a couple of eyebrows.

“Put in a ticket and ask [for a refund], morally they should,” the user said.

The use of the word “morally” didn’t sit well with some observers, one of which couldn’t understand how the word could possibly be mentioned in the context of a pirate paying another pirate money, for a pirate service that had broken down.

“Wait let me get this straight,” the critic said. “You want a refund for a gray market service. It’s like buying drugs off the corner only to find out it’s parsley. Do you go back to the dealer and demand a refund? You live and you learn bud. [Shaking my head] at people in here talking about it being morally responsible…too funny.”

It’s not clear when pirate sites started being held to the same standards as regular commercial entities but from anecdotal evidence at least, the problem appears to be getting worse. That being said and from what we’ve heard, users can stop holding their breath waiting for deluxe customer service – it’s not coming anytime soon.

“There’s no way to monetize support,” one admin concludes.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.

Announcing the Reputation Dashboard

Post Syndicated from Brent Meyer original https://aws.amazon.com/blogs/ses/announcing-the-reputation-dashboard/

The Amazon SES team is pleased to announce the addition of a reputation dashboard to the Amazon SES console. This new feature helps you track issues that could impact the sender reputation of your Amazon SES account.

What information does the reputation dashboard provide?

Amazon SES users must maintain bounce and complaint rates below a certain threshold. We put these rules in place to protect the sender reputations of all Amazon SES users, and to prevent Amazon SES from being used to deliver spam or malicious content. Users with very high rates of bounces or complaints may be put on probation. If the bounce or complaint rates are not within acceptable limits by the end of the probation period, these accounts may be shut down completely.

Previous versions of Amazon SES provided basic sending metrics, including information about bounces and complaints. However, the bounce and complaint metrics in this dashboard only included information for the past few days of email sent from your account, as opposed to an overall rate.

The new reputation dashboard provides overall bounce and complaint rates for your entire account. This enables you to more closely monitor the health of your account and adjust your email sending practices as needed.

Can’t I just calculate these values myself?

Because each Amazon SES account sends different volumes of email at different rates, we do not calculate bounce and complaint rates based on a fixed time period. Instead, we use a representative volume of email. This representative volume is the basis for the bounce and complaint rate calculations.

Why do we use representative volume in our calculations? Let’s imagine that you sent 1,000 emails one week, and 5 of them bounced. If we only considered a week of email sending, your metrics look good. Now imagine that the next week you only sent 5 emails, and one of them bounced. Suddenly, your bounce rate jumps from half a percent to 20%, and your account is automatically placed on probation. This example may be an extreme case, but it illustrates the reason that we don’t use fixed time periods when calculating bounce and complaint rates.

When you open the new reputation dashboard, you will see bounce and complaint rates calculated using the representative volume for your account. We automatically recalculate these rates every time you send email through Amazon SES.

What else can I do with these metrics?

The Bounce and Complaint Rate metrics in the reputation dashboard are automatically sent to Amazon CloudWatch. You can use CloudWatch to create dashboards that track your bounce and complaint rates over time, and to create alarms that send you notifications when these metrics cross certain thresholds. To learn more, see Creating Reputation Monitoring Alarms Using CloudWatch in the Amazon SES Developer Guide.

How can I see the reputation dashboard?

The reputation dashboard is now available to all Amazon SES users. To view the reputation dashboard, sign in to the Amazon SES console. On the left navigation menu, choose Reputation Dashboard. For more information, see Monitoring Your Sender Reputation in the Amazon SES Developer Guide.

We hope you find the information in the reputation dashboard to be useful in managing your email sending programs and campaigns. If you have any questions or comments, please leave a comment on this post, or let us know in the Amazon SES forum.

New – SES Dedicated IP Pools

Post Syndicated from Randall Hunt original https://aws.amazon.com/blogs/aws/new-ses-dedicated-ip-pools/

Today we released Dedicated IP Pools for Amazon Simple Email Service (SES). With dedicated IP pools, you can specify which dedicated IP addresses to use for sending different types of email. Dedicated IP pools let you use your SES for different tasks. For instance, you can send transactional emails from one set of IPs and you can send marketing emails from another set of IPs.

If you’re not familiar with Amazon SES these concepts may not make much sense. We haven’t had the chance to cover SES on this blog since 2016, which is a shame, so I want to take a few steps back and talk about the service as a whole and some of the enhancements the team has made over the past year. If you just want the details on this new feature I strongly recommend reading the Amazon Simple Email Service Blog.

What is SES?

So, what is SES? If you’re a customer of Amazon.com you know that we send a lot of emails. Bought something? You get an email. Order shipped? You get an email. Over time, as both email volumes and types increased Amazon.com needed to build an email platform that was flexible, scalable, reliable, and cost-effective. SES is the result of years of Amazon’s own work in dealing with email and maximizing deliverability.

In short: SES gives you the ability to send and receive many types of email with the monitoring and tools to ensure high deliverability.

Sending an email is easy; one simple API call:

import boto3
ses = boto3.client('ses')
ses.send_email(
    Source='[email protected]',
    Destination={'ToAddresses': ['[email protected]']},
    Message={
        'Subject': {'Data': 'Hello, World!'},
        'Body': {'Text': {'Data': 'Hello, World!'}}
    }
)

Receiving and reacting to emails is easy too. You can set up rulesets that forward received emails to Amazon Simple Storage Service (S3), Amazon Simple Notification Service (SNS), or AWS Lambda – you could even trigger a Amazon Lex bot through Lambda to communicate with your customers over email. SES is a powerful tool for building applications. The image below shows just a fraction of the capabilities:

Deliverability 101

Deliverability is the percentage of your emails that arrive in your recipients’ inboxes. Maintaining deliverability is a shared responsibility between AWS and the customer. AWS takes the fight against spam very seriously and works hard to make sure services aren’t abused. To learn more about deliverability I recommend the deliverability docs. For now, understand that deliverability is an important aspect of email campaigns and SES has many tools that enable a customer to manage their deliverability.

Dedicated IPs and Dedicated IP pools

When you’re starting out with SES your emails are sent through a shared IP. That IP is responsible for sending mail on behalf of many customers and AWS works to maintain appropriate volume and deliverability on each of those IPs. However, when you reach a sufficient volume shared IPs may not be the right solution.

By creating a dedicated IP you’re able to fully control the reputations of those IPs. This makes it vastly easier to troubleshoot any deliverability or reputation issues. It’s also useful for many email certification programs which require a dedicated IP as a commitment to maintaining your email reputation. Using the shared IPs of the Amazon SES service is still the right move for many customers but if you have sustained daily sending volume greater than hundreds of thousands of emails per day you might want to consider a dedicated IP. One caveat to be aware of: if you’re not sending a sufficient volume of email with a consistent pattern a dedicated IP can actually hurt your reputation. Dedicated IPs are $24.95 per address per month at the time of this writing – but you can find out more at the pricing page.

Before you can use a Dedicated IP you need to “warm” it. You do this by gradually increasing the volume of emails you send through a new address. Each IP needs time to build a positive reputation. In March of this year SES released the ability to automatically warm your IPs over the course of 45 days. This feature is on by default for all new dedicated IPs.

Customers who send high volumes of email will typically have multiple dedicated IPs. Today the SES team released dedicated IP pools to make managing those IPs easier. Now when you send email you can specify a configuration set which will route your email to an IP in a pool based on the pool’s association with that configuration set.

One of the other major benefits of this feature is that it allows customers who previously split their email sending across several AWS accounts (to manage their reputation for different types of email) to consolidate into a single account.

You can read the documentation and blog for more info.

Porn Producer Says He’ll Prove That AMC TV Exec is a BitTorrent Pirate

Post Syndicated from Andy original https://torrentfreak.com/porn-producer-says-hell-prove-that-amc-tv-exec-is-a-bittorrent-pirate-170818/

When people are found sharing copyrighted pornographic content online in the United States, there’s always a chance that an angry studio will attempt to track down the perpertrator in pursuit of a cash settlement.

That’s what adult studio Flava Works did recently, after finding its content being shared without permission on a number of gay-focused torrent sites. It’s now clear that their target was Marc Juris, President & General Manager of AMC-owned WE tv. Until this week, however, that information was secret.

As detailed in our report yesterday, Flava Works contacted Juris with an offer of around $97,000 to settle the case before trial. And, crucially, before Juris was publicly named in a lawsuit. If Juris decided not to pay, that amount would increase significantly, Flava Works CEO Phillip Bleicher told him at the time.

Not only did Juris not pay, he actually went on the offensive, filing a ‘John Doe’ complaint in a California district court which accused Flava Works of extortion and blackmail. It’s possible that Juris felt that this would cause Flava Works to back off but in fact, it had quite the opposite effect.

In a complaint filed this week in an Illinois district court, Flava Works named Juris and accused him of a broad range of copyright infringement offenses.

The complaint alleges that Juris was a signed-up member of Flava Works’ network of websites, from where he downloaded pornographic content as his subscription allowed. However, it’s claimed that Juris then uploaded this material elsewhere, in breach of copyright law.

“Defendant downloaded copyrighted videos of Flava Works as part of his paid memberships and, in violation of the terms and conditions of the paid sites, posted and distributed the aforesaid videos on other websites, including websites with peer to peer sharing and torrents technology,” the complaint reads.

“As a result of Defendant’ conduct, third parties were able to download the copyrighted videos, without permission of Flava Works.”

In addition to demanding injunctions against Juris, Flava Works asks the court for a judgment in its favor amounting to a cool $1.2m, more than twelve times the amount it was initially prepared to settle for. It’s a huge amount, but according to CEO Phillip Bleicher, it’s what his company is owed, despite Juris being a former customer.

“Juris was a member of various Flava Works websites at various times dating back to 2006. He is no longer a member and his login info has been blocked by us to prevent him from re-joining,” Bleicher informs TF.

“We allow full downloads, although each download a person performs, it tags the video with a hidden code that identifies who the user was that downloaded it and their IP info and date / time.”

We asked Bleicher how he can be sure that the content downloaded from Flava Works and re-uploaded elsewhere was actually uploaded by Juris. Fine details weren’t provided but he’s insistent that the company’s evidence holds up.

“We identified him directly, this was done by cross referencing all his IP logins with Flava Works, his email addresses he used and his usernames. We can confirm that he is/was a member of Gay-Torrents.org and Gayheaven.org. We also believe (we will find out in discovery) that he is a member of a Russian file sharing site called GayTorrent.Ru,” he says.

While the technicalities of who downloaded and shared what will be something for the court to decide, there’s still Juris’ allegations that Bleicher used extortion-like practices to get him to settle and used his relative fame against him. Bleicher says that’s not how things played out.

“[Juris] hired an attorney and they agreed to settle out of court. But then we saw him still accessing the file sharing sites (one site shows a user’s last login) and we were waiting on the settlement agreement to be drafted up by his attorney,” he explains.

“When he kept pushing the date of when we would see an agreement back we gave him a final deadline and said that after this date we would sue [him] and with all lawsuits – we make a press release.”

Bleicher says at this point Juris replaced his legal team and hired lawyer Mark Geragos, who Bleicher says tried to “bully” him, warning him of potential criminal offenses.

“Your threats in the last couple months to ‘expose’ Mr. Juris knowing he is a high profile individual, i.e., today you threatened to issue a press release, to induce him into wiring you close to $100,000 is outright extortion and subject to criminal prosecution,” Geragos wrote.

“I suggest you direct your attention to various statutes which specifically criminalize your conduct in the various jurisdictions where you have threatened suit.”

Interestingly, Geragos then went on to suggest that the lawsuit may ultimately backfire, since going public might affect Flava Works’ reputation in the gay market.

“With respect to Mr. Juris, your actions have been nothing but extortion and we reject your attempts and will vigorously pursue all available remedies against you,” Geragos’ email reads.

“We intend to use the platform you have provided to raise awareness in the LGBTQ community of this new form of digital extortion that you promote.”

But Bleicher, it seems, is up for a fight.

“Marc knows what he did and enjoyed downloading our videos and sharing them and those of videos of other studios, but now he has been caught,” he told the lawyer.

“This is the kind of case I would like to take all the way to trial, win or lose. It shows
people that want to steal our copyrighted videos that we aggressively protect our intellectual property.”

But to the tune of $1.2m? Apparently so.

“We could get up to $150,000 per infringement – we have solid proof of eight full videos – not to mention we have caught [Juris] downloading many other studios’ videos too – I think – but not sure – the number was over 75,” Bleicher told TF.

It’s quite rare for this kind of dispute to play out in public, especially considering Juris’ profile and occupation. Only time will tell if this will ultimately end in a settlement, but Bleicher and Juris seemed determined at this stage to stand by their ground and fight this out in court.

Complaint (pdf)

Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.

Announcing Dedicated IP Pools

Post Syndicated from Brent Meyer original https://aws.amazon.com/blogs/ses/announcing-dedicated-ip-pools/

The Amazon SES team is pleased to announce that you can now create groups of dedicated IP addresses, called dedicated IP pools, for your email sending activities.

Prior to the availability of this feature, if you leased several dedicated IP addresses to use with Amazon SES, there was no way to specify which dedicated IP address to use for a specific email. Dedicated IP pools solve this problem by allowing you to send emails from specific IP addresses.

This post includes information and procedures related to dedicated IP pools.

What are dedicated IP pools?

In order to understand dedicated IP pools, you should first be familiar with the concept of dedicated IP addresses. Customers who send large volumes of email will typically lease one or more dedicated IP addresses to use when sending mail from Amazon SES. To learn more, see our blog post about dedicated IP addresses.

If you lease several dedicated IP addresses for use with Amazon SES, you can organize these addresses into groups, called pools. You can then associate each pool with a configuration set. When you send an email that specifies a configuration set, that email will be sent from the IP addresses in the associated pool.

When should I use dedicated IP pools?

Dedicated IP pools are especially useful for customers who send several different types of email using Amazon SES. For example, if you use Amazon SES to send both marketing emails and transactional emails, you can create a pool for marketing emails and another for transactional emails.

By using dedicated IP pools, you can isolate the sender reputations for each of these types of communications. Using dedicated IP pools gives you complete control over the sender reputations of the dedicated IP addresses you lease from Amazon SES.

How do I create and use dedicated IP pools?

There are two basic steps for creating and using dedicated IP pools. First, create a dedicated IP pool in the Amazon SES console and associate it with a configuration set. Next, when you send email, be sure to specify the configuration set associated with the IP pool you want to use.

For step-by-step procedures, see Creating Dedicated IP Pools in the Amazon SES Developer Guide.

Will my email sending process change?

If you do not use dedicated IP addresses with Amazon SES, then your email sending process will not change.

If you use dedicated IP pools, your email sending process may change slightly. In most cases, you will need to specify a configuration set in the emails you send. To learn more about using configuration sets, see Specifying a Configuration Set When You Send Email in the Amazon SES Developer Guide.

Any dedicated IP addresses that you lease that are not part of a dedicated IP pool will automatically be added to a default pool. If you send email without specifying a configuration set that is associated with a pool, then that email will be sent from one of the addresses in the default pool.

Dedicated IP pools are now available in the following AWS Regions: us-west-2 (Oregon), us-east-1 (Virginia), and eu-west-1 (Ireland).

We hope you enjoy this feature. If you have any questions or comments, please leave a comment on this post, or let us know in the Amazon SES Forum.