Tag Archives: ISO 20000

AWS achieves ISO/IEC 20000-1:2018 certification for AWS Asia Pacific (Mumbai) and (Hyderabad) Regions

Post Syndicated from Airish Mariano original https://aws.amazon.com/blogs/security/aws-achieves-iso-iec-20000-12018-certification-for-aws-asia-pacific-mumbai-and-hyderabad-regions/

Amazon Web Services (AWS) is proud to announce the successful completion of the ISO/IEC 20000-1:2018 certification for the AWS Asia Pacific (Mumbai) and (Hyderabad) Regions in India.

The scope of the ISO/IEC 20000-1:2018 certification is limited to the IT Service Management System (ITSMS) of AWS India Data Center (DC) Operations that supports the delivery of Security Operations Center (SOC) and Network Operation Center (NOC) managed services.

ISO/IEC 20000-1 is a service management system (SMS) standard that specifies requirements for establishing, implementing, maintaining, and continually improving an SMS. An SMS supports the management of the service lifecycle, including the planning, design, transition, delivery, and improvement of services, which meet agreed upon requirements and deliver value for customers, users, and the organization that delivers the services.

The ISO/IEC 20000-1 certification provides an assurance that the AWS Data Center operations in India support the delivery of SOC and NOC managed services, in accordance with the ISO/IEC 20000-1 guidance and in line with the requirements of the Ministry of Electronics and Information Technology (MeitY), government of India.

An independent third-party auditor assessed AWS. Customers can download the latest ISO/IEC 20000-1:2018 certificate on AWS Artifact, a self-service portal for on-demand access to AWS compliance reports. Sign in to AWS Artifact in the AWS Management Console, or learn more at Getting Started with AWS Artifact.

AWS is committed to bringing new services into the scope of its compliance programs to help you meet your architectural, business, and regulatory needs. If you have questions about the ISO/IEC 20000-1:2018 certification, contact your AWS account team.

If you have feedback about this post, submit comments in the Comments section below.

Want more AWS Security how-to content, news, and feature announcements? Follow us on Twitter.

Airish Mariano

Airish Mariano

Airish is an Audit Specialist at AWS based in Singapore. She leads security audit engagements in the Asia-Pacific region. Airish also drives the execution and delivery of compliance programs that provide security assurance for customers to accelerate their cloud adoption.

AWS achieves ISO 20000-1:2018 certification for 109 services

Post Syndicated from Rodrigo Fiuza original https://aws.amazon.com/blogs/security/aws-achieves-iso-20000-12018-certification-for-109-services/

We continue to expand the scope of our assurance programs at Amazon Web Services (AWS) and are pleased to announce that AWS Regions and AWS Edge locations are now certified by the International Organization for Standardization (ISO) 20000-1:2018 standard. This certification demonstrates our continuous commitment to adhere to the heightened expectations for cloud service providers.

Published by the International Organization for Standardization (ISO), ISO 20000-1:2018 helps organizations specify requirements for establishing, implementing, maintaining, and continually improving a Service Management System (SMS).

AWS was evaluated by EY CertifyPoint, an independent third-party auditor. The Certificate of Compliance illustrating the AWS compliance status is available through AWS Artifact. AWS Artifact is a self-service portal for on-demand access to AWS compliance reports. Sign in to AWS Artifact in the AWS Management Console, or learn more at Getting Started with AWS Artifact.

As of this writing, 109 services offered globally are in scope of this certification. For up-to-date information, including when additional services are added, see the AWS ISO 20000-1:2018 certification webpage.

AWS strives to continuously bring services into scope of its compliance programs to help you meet your architectural and regulatory needs. Reach out to your AWS account team if you have questions or feedback about ISO 20000-1:2018 compliance.

To learn more about our compliance and security programs, see AWS Compliance Programs. As always, we value your feedback and questions; you can reach out to the AWS Compliance team through the Contact Us page.

 
If you have feedback about this post, submit comments in the Comments section below.

Want more AWS Security how-to content, news, and feature announcements? Follow us on Twitter.

Author

Rodrigo Fiuza

Rodrigo is a Security Audit Manager at AWS, based in São Paulo. He leads audits, attestations, certifications, and assessments across Latin America, Caribbean and Europe. Rodrigo has previously worked in risk management, security assurance, and technology audits for the past 12 years.