Tag Archives: Jobs

Wanted: Director of Marketing Operations

Post Syndicated from Ahin Thomas original https://www.backblaze.com/blog/wanted-director-of-marketing-operations/

Backblaze employee working on a computer

We’re looking for someone who loves to go deep on making marketing technology actually work: process oriented campaign execution, implementing and interpreting actionable analytics, and—ultimately—blending all of the above together to understand and improve the customer journey. Most importantly, we’re looking for someone who is ready to achieve this alongside a team that shows genuine care for each other.


Backblaze is an extraordinary place to work. With a great reputation for service built over the last 13 years, we are entrusted with nearly an exabyte of customer data, placing us among the largest cloud storage providers on the planet. And we’ve built a significantly profitable business with a total of just $3M in outside investment, empowering us to set our own course and live by our own ideals. Our approach is guided by honesty, transparency, and a commitment to doing the right thing for our customers and coworkers. Importantly, we’ve created an environment that makes us both happy and proud enough to recruit our friends to the team.

And it’s working quite nicely! Our business lines have achieved sustainable, double-digit growth—with some approaching triple digits. And we’ve accomplished these results without running any significant paid acquisition programs. Our customers are happy, and so are our coworkers: In the most recent “Great Place to Work” survey, 99% of our team rated Backblaze as “a great place to work.”

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us: Our marketing systems and processes are functional, but relatively basic. We seek a Director of Marketing Operations who can help build, operate, and evolve our approach to executing and understanding our marketing efforts.

More About Backblaze

Backblaze provides cloud storage that’s astonishingly easy to use and low cost. Our customers use our services so they can pursue dreams like curing cancer (genome mapping is data-intensive), archive the work of some of the greatest artists on the planet (learn more about how Austin City Limits uses B2), or simply sleep well at night (anyone that’s spilled a cup of coffee on a laptop knows the relief that comes with complete, secure backups).

How Marketing at Backblaze Works

Our business is almost entirely driven by inbound customer interest. We have a blog that will attract more than 3M visits this year, with zero paid audience acquisition. Our team creates compelling, if slightly wonky, content on how data storage actually works. Our secret is writing enlightening, useful stories about customer problems and the solutions they might employ to succeed. The result is a highly engaged readership that yields a significant number of new customers. Approximately half of our customer base is “self-serve” while the other half works with our sales team to help them get started.

We operate across multiple verticals and sell 2 different SaaS products. To do so, our Marketing team organizes around the following team concepts:

  • Product Marketing: For any given vertical, we have at least one Product Marketer acting as the General Manager for her business. The Product Marketers identify their customer personas and expected buyer journeys. They also define the go-to-market activities for their verticals.
  • Editorial: Helps refine and polish the messaging for internal and external audiences.
  • Design: Brings the messages to life.
  • Brand: When you have a question about how our audience will react to thing X, we have a good answer. In addition, the “Brand” team owns our social presence.
  • Growth: Acts as both our CRO and SEO functions. We use Optimizely and have dedicated resources to help within Front End Engineering.
  • Marketing Ops: Owns our “stack,” processes, and analytics. Given content and strategy, enables elegant execution and provides actionable insights on results.

The Role: Director of Marketing Ops

Reporting directly to the VP of Marketing, you will build out our Marketing Ops function.

We think of Marketing Ops as having 5 key areas of ownership:

  • Marketing Technology (aka “the Marketing Stack”): Strategy, evaluation, implementation and operation of our marketing tools.
    • Today, the key pieces of our stack are Hubspot, Optimizely, BrightTalk, AdRoll, Google Adwords (brand terms), JustUno, Google Analytics, and Google Tag Manager.
    • Our company uses Tableau for visualization and Salesforce for Sales Ops.
  • Data: Create and implement the strategy for what our systems collect and how they are connected.
  • Team Alignment: Collaborate with team leads to establish processes and training for long-term success.
  • Campaign Management: Enable our various go-to-market activities by creating processes that are both predictable and scalable; establish clear priorities for Front End Engineering to ensure quality launches.
  • Insights: Analytics and analysis of all aspects of funnel with the goal of providing actionable intelligence for the other Marketing teams.

The Roadmap for Marketing Ops

As mentioned at the start of this post, our Marketing Operations are evolving. We believe there is a clear roadmap ahead of us, but one that will take a couple years to execute well. Here are some milestones that we’re looking forward to:

  • Grow understanding of the existing funnels. In your first 12 months, the majority of the work will be collaborating with the VP of Marketing, the Business Intelligence team, and the Sales Operations team to create a quantifiable understanding of our funnels. We have the right pieces in place and a company willing to invest in making them work together, but we need to solidify our fundamental systems.
  • Optimize existing funnels. Once we refine the understanding of our business drivers, we should create and execute against deliberate tests to identify new opportunities for growth.
    • Example: Once we have insights on what types of content are leading to what types of customers, provide that intelligence to the Product Marketers & Editorial team so they can create more of the desired content. They will create the incremental content, you will be responsible for measuring the results of the experiment.
  • Identify new growth initiatives (aka: find the rocket fuel). Understand the existing business, prove we understand it by optimizing it, and then start working on new streams of demand generation.
  • Tailor systems and tools to the most effective growth initiatives. Today, we have all the pieces for a functional marketing stack. Let’s get everything working, prove out areas for growth, and then invest in more specialized tools/operations for the areas of growth we want to pursue.

The Right Fit for our Director of Marketing Operations

We take a lot of pride in the culture we’ve built and are looking for team members that are a good fit. For a better understanding of who we are, check out this About Us video. Beyond “cultural fit,” for this specific role, we’re looking for an experienced operator that has a customer-journey-focused understanding of marketing. Here are the role-specific characteristics we’ll be looking for:

  • Possess the right amount of experience. You’ve probably been doing Marketing Operations in some form or another for 6-10 years. We don’t need someone with a specific degree or certification. We do need someone that will come in and take control of the existing systems and immediately start moving us forward on the envisioned roadmap.
    • Expertise in at least one of the major Marketing Automation systems is required, with a strong preference for Hubspot experience and/or mastery.
  • Skilled at figuring how the puzzle pieces fit together. Different tools in different configurations do different things. We need someone that can work with the larger Marketing team to understand what we’re trying to achieve, design a stack and processes for achieving those outcomes, and then implement and execute with precision.
  • Ability to work cross-functionally. The role of Marketing Ops engages with a variety of teams across our company. Beyond the Marketing team, our ideal candidate excels in interactions with:
    • Front End Engineering: Determine the prioritization of what gets worked on when as well as be the “business owner” for questions they might have.
    • Business Intelligence: Collaborate with the BI team to get answers from non-marketing systems, facilitate their requests for access into the marketing systems.
    • Sales Operations: Work with our Sales Ops teams to ensure precision in lead management, seamless systemic handoff, and generally find solutions to challenges as they arise.
    • Executive Team: Provide distilled, big picture takeaways on what’s happening because of your granular understanding of the little things.
  • Knows Demand Gen Mechanics for SaaS. Our ideal candidate is focused on generating incremental revenue and understands how to activate/optimize the different stages of the customer journey to achieve that goal.

Some of Our More Popular Perks

Backblaze offers an unlimited vacation policy; generous health/dental/vision/childcare benefits; fully stocked kitchens, twice a week catered breakfast and lunch, and superior coffee; and a generous skills training policy to continue your professional development. Our office in San Mateo is easily accessible from CalTrain, 280, and 101.

If This Sounds Interesting To You

We’d love to learn more about you! Please email us at jobscontact@backblaze.com with your resume. All applications are reviewed by our team. If we think there might be a good fit, our recruiting lead, Michele, will schedule time to chat, answer any questions you might have, and outline our process.

The post Wanted: Director of Marketing Operations appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

The STEMs of Backblaze: How We Got Here

Post Syndicated from Nicole Perry original https://www.backblaze.com/blog/celebrating-national-stem-day/

Science, Technology, Engineering and Math acronym (STEM) paired with graphic representations of each field and a photo of a young girl holding a statistics book.

November 8th marks the celebration of National STEM day, calling attention to the importance of Science, Technology, Engineering, and Math (STEM) in young peoples’ education. Without these programs encouraging young minds to enter STEM fields, we would be hard-pressed to find the Backblaze staffers of the future. As such, a day like this is something we have to celebrate here in our office.

Many of our teammates missed out on the educational initiatives around tech that exist today, but they did not let age, gender, or socioeconomic status stop them from reaching the top of their respective fields. So in honor of the day, we decided to share some of their STEM-related stories with an eye toward inspiring you. Whether they rouse you to dig into your own mid-career shift, or to encourage your kids to consider STEM, or to send an application our way, we hope these stories add to your understanding of how helpful STEM can be in any life.

The STEMs of Backblaze

From Crash Bandicoot to Front End Developer

Steven Peniche, Front End Developer at Backblaze
Steven Peniche, Front End Developer at Backblaze

Steven, a front end developer at Backblaze, started out as a bellman at the Greenwich Hotel in New York City, but his love for digital media—beginning with games like Naughty Dog’s work of art, “Crash Bandicoot”—encouraged him to sign up for a boot camp for web development called Bloc. After 6 months, Steven launched into the work force with one mission: To make the world a better place, one product at a time.

“That love for video games became a love for technology and software,” said Steven, reflecting on his early years in tech. “As I grew older, played more games, discovered the joys of dial-up internet and witnessed cable TV move into the high definition era, my interest for what powered all of these sources of entertainment peaked.”

Tina Cessna, Backblaze's VP of Engineering, holding a Storage Pod Vent
Tina Cessna, Backblaze VP of Engineering

Taking the Leap to Director of Engineering

Not everyone is as confident as Steven, though. Would you just walk into a coding bootcamp with no experience? Intimidation can be a big reason why someone shies away from working in a STEM related field. Our Vice President of Engineering, Tina, believes that you should not shy away from intimidation. She believes that embracing your jump into the unknown will help you find the fun in your field of work.

“Never think that you are not good enough or smart enough to learn anything,” said Tina, when asked what advice she would give to young engineers. “I feel like there is a misconception that engineering is boring or for geeks or whatever and that’s not true at all. And also, just because it is a male dominated industry doesn’t mean other women shouldn’t just go for it. It’s actually really fun once you start doing it. Essentially, just don’t let the intimidation get to you. Anyone can learn it.”

And she speaks from experience: Tina was the only woman in her Electronic and Computer Engineering classes at California State Polytechnic University-Pomona, but now she’s running Backblaze’s engineering efforts. Without her, our engineering team would not run as smoothly and efficiently or have projects like extending your version history release on time!

A photo of Sona, Sales Operations Executive
Sona Patel, Backblaze Sales Operations and Enablement Manager

From Microbiology to Backblaze Sales Operations and Enablement Manager

Tina makes a good point that most people tend to miss: the difference between the impossible and something that just makes you uncomfortable. Sona, our Sales Operations and Enablement Manager, spent her undergrad years preparing to attend med school. But when it came around to applying for post-grad programs or applying for jobs, she realized that her biological sciences degree qualified her for a range of different positions beyond the medical field.

“Do something that makes you uncomfortable,” said Sona, reflecting on what she would tell her younger self when starting out. “Because if you fail you fail, but if you don’t fail you might be opening up a door to something that you didn’t even know you wanted to do.” Embracing her discomfort allowed Sona to explore other careers, like working as a microbiologist at Shasta Beverages, Inc. and, now, being our go-to person for implementing software to supercharge our sales efforts here at Backblaze.

Chris Bergeron, our Technical Operations Director
Chris Bergeron, Director of Technical Operations at Backblaze

Experimenting with Technical Operations

This is true for our Director of Technical Operations, Chris, who started as a system administrator after stepping away from the college path because he felt more comfortable with a hands-on learning experience. Chris had always tinkered with computers and software during his summer breaks from school so he felt confident that this field was the right place for him.

“Try things. Experiment. The sooner you get plugged into a social network of some kind in your field, like a group or a club or an open-source project, the sooner the world will open up for you,” said Chris. “Because the people you meet will come from all different walks of life you will see all the different things they do and some of them might be interesting and different than what you initially thought of doing.”

Whether it’s toying with computer motherboards like Chris did, stargazing, app building, or even setting up your shot in basketball, chances are that your hobbies have roots in STEM. The average person indulges in these related activities without even knowing it.

Amanda Beach, Senior Accountant at Backblaze
Amanda Beach, Senior Accountant at Backblaze

Art, Dance, and Programming Sequences

Amanda is our Senior Accountant and her father, Brian, is our Distinguished Engineer. When she was younger her hobbies were art, dance, and… learning about programming sequences.

“I feel like [doing math] came very naturally,” said Amanda. “I grew up in a very math-friendly household. My dad started teaching me algebra really early. They were excited about it so they both did software engineering and programming. They would, ‘just for fun,’ teach me programming problems and I would be asking them about matrices and things like that.”

Of course, we don’t all have brilliant engineers for parents, but that doesn’t mean that Amanda’s experience isn’t useful. STEM programming is all about giving young people exposure to science, technology, engineering, and math in ways they can relate to. With Amanda, that was programming problems. But school systems all over have adapted STEM programs to their curriculum to build enthusiasm for kids who like to tinker with robots or treat math problems like a competition. You can even bring it home for your own family. The trick is to find fun, science-related activities that help kids continue to expand their excitement for these fields.

It might seem hokey, but it can be fun. For instance, at Backblaze, we still do STEM style experiments, like the day we used bubbles and a fog machine to test the air flow in the office (as seen in the video below).

Do you have an interesting story of how you came to be in the STEM field of work? Or resources for how you passed your enthusiasm on? Share them in the comments below!

The post The STEMs of Backblaze: How We Got Here appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Graphic Designer

Post Syndicated from Ahin Thomas original https://www.backblaze.com/blog/wanted-graphic-designer/

Hiring

We’re looking for a graphic designer who understands and loves focusing on the customer. As importantly, we’re looking for someone that wants to be on a team that shows genuine care for each other. Put more plainly, we’re looking for a teammate.

About Backblaze

Backblaze provides cloud storage that’s astonishingly easy to use and low cost. Our customers use our services so they can pursue dreams like curing cancer (genome mapping is data intensive), archiving the work of some of the greatest artists on the planet (learn more about how Austin City Limits uses B2), or simply sleeping well at night (anyone that’s spilled a cup of coffee on a laptop knows the relief that comes with complete, secure backups). We are entrusted with over 750 PB of data from customers in more than 150 countries. From a storage standpoint, our platform is on the scale of Dropbox & Facebook.

More importantly, we’ve earned the trust and support of our customers. When we raised our prices, we got hundreds of tweets like this.

We’re proud (and humbled) to have such strong relationships with our customers that they root for our success.

More About The Opportunity

Our customer base is diverse (from consumer to SMB to developer) and our design approach represents our need to connect with a wide audience while maintaining a consistent brand identity.

Backblaze has five co-founders (all of whom are still working at Backblaze today). One of our founders, Casey, is the VP of design. As our team and business has grown, one person simply cannot serve all of our needs. We have created the role of graphic designer to be a dedicated member of the Marketing department, reporting to the VP of marketing (Ahin). Casey will be focusing full time on our UX needs. As such, our graphic designer is empowered to enable the needs of the Marketing team.

The Ideal Candidate

Is a designer who is ready to jump in at every stage of the creative process, from brainstorming fresh concepts to fine-tuning pixel perfect campaign assets. The ideal person understands how to work with internal customers (members of the Marketing team) to breathe life into our messaging and ensure a consistent brand experience.

The ideal candidate cares about quality, craft, and producing to fixed deadlines.

What you’ll be doing:

  • Webpage design for A/B testing: In conjunction with Marketing leads, create tests to optimize onsite conversion
  • Imagery selection and creation for blog posts
  • Case study layout for print & web
  • Trade show booth design
  • Creating illustrations for print and web
  • Webpage creation/redesign for product launches, marketing campaigns, etc.

The qualities/background we’re looking for:

  • Outstanding portfolio. We love to see your work and all submissions are reviewed. We’re looking for someone with ~ 5 years of professional experience that includes at least 3 years with web enabled businesses (SaaS or eCommerce).
  • Experience with industry standard design tools (Photoshop, Illustrator, etc.). Familiarity with HTML, CSS.
  • Creativity to generate multiple solutions to problems. The best designers work with the business leads to understand what the objective is and then collaborates on the best way to bring it to life.
  • Capable of juggling multiple projects simultaneously, staying organized, and meeting deadlines.
  • Ability to present your work to other members of the team and communicate conceptual ideas and detailed design rationale both verbally and visually. We are a collaborative team that asks everyone to have openness to take direction when it’s given, and confidence to take the lead when it’s not.

Some nice to haves:

  • Experience working with user interface design, typography, iconography, information layout, color, space, and texture.
  • Experience with print, web, and mobile design.
  • JavaScript and JavaScript frameworks (Angular, React).

If this all sounds like you:

Send us an email at jobscontact@backblaze.com. Please put “Graphic Designer” in the subject line. In the email, include:

  • A link to your portfolio.
  • Your resume (either link or attachment).
  • Tell us a bit about why the role seems interesting to you. There is no min or max length, we’re just looking to understand what you’re looking for in your next opportunity.

The post Wanted: Graphic Designer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Why I’m Helping Cloudflare Grow in Australia & New Zealand (A/NZ)

Post Syndicated from Raymond Maisano original https://blog.cloudflare.com/why-im-helping-cloudflare-grow-in-australia-new-zealand-a-nz/

Why I’m Helping Cloudflare Grow in Australia & New Zealand (A/NZ)

Why I’m Helping Cloudflare Grow in Australia & New Zealand (A/NZ)

I’ve recently joined Cloudflare as Head of Australia and New Zealand (A/NZ). This is an important time for the company as we continue to grow our presence locally to address the demand in A/NZ, recruit local talent, and build on the successes we’ve had in our other offices around the globe. In this new role, I’m eager to grow our brand recognition in A/NZ and optimise our reach to customers by building up my team and channel presence.

A little about me

I’m a Melburnian born and bred (most livable city in the world!) with more than 20 years of experience in our market. From guiding strategy and architecture of the region’s largest resources company, BHP, to building and running teams and channels, and helping customers solve the technical challenges of their time, I have been in, or led, businesses in the A/NZ Enterprise market, with a focus on network and security for the last six years.

Why Cloudflare?

I joined Cloudflare because I strongly believe in its mission to help build a better Internet, and believe this mission, paired with its massive global network, will enable the company to continue to deliver incredibly innovative solutions to customers of all segments.

Four years ago, I was lucky to build and lead the VMware Network & Security business, working with some of Cloudflare’s biggest A/NZ customers. I was confronted with the full extent of the security challenges that A/NZ businesses face. I recognized that there must be a better way to help customers secure their local and multi-cloud environments. That’s how I found Cloudflare. With Cloudflare’s Global Cloud Platform, businesses have an integrated solution that offers the best in security, performance and reliability.

Second, something that’s personally important for me as the son of Italian migrants, and now a dad of two gorgeous daughters, is that Cloudflare is serious about culture and diversity. When I was considering joining Cloudflare, I watched videos from the Internet Summit, an annual event that Cloudflare hosts in its San Francisco office. One thing that really stood out to me was that the speakers came from so many different backgrounds.

I’m extremely passionate about encouraging those from all walks of life to pursue opportunities in business and tech, so seeing the diversity of people giving insightful talks made me realise that this was a company I wanted to work for, and hopefully perhaps my girls as well (no pressure).

Cloudflare A/NZ

I strongly believe that Cloudflare’s mission, paired with its massive global network, will enable customers of all sizes in segments in Australia and New Zealand to leverage Cloudflare’s security, performance and reliability solutions.

For example, VicRoads is 85 percent faster now that they are using Argo Smart Routing, Ansarada uses Cloudflare’s WAF to protect against malicious activity, and MyAffiliates harnesses Cloudflare’s global network, which spans more than 180 cities in 80 countries, to ensure an interruption-free service for its customers.

Making security and speed, which are necessary for any strong business, available to anyone with an Internet property is truly a noble goal. That’s another one of the reasons I’m most excited to work at Cloudflare.

Australians and Kiwis alike have always been great innovators and users of technology. However, being so physically isolated (Perth is the most isolated city in the world and A/NZ are far from pretty much everywhere else in the world) has limited our ability to have the diversity of choice and competition. Our isolation from said choice and competition fueled innovation, but at the price of complexity, cost, and ease. This makes having local servers absolutely vital for good performance. With Cloudflare’s expansive network, 98 percent of the Internet-connected developed world is located within 100 milliseconds of our network. In fact, Cloudflare already has data centers in Auckland, Brisbane, Melbourne, Perth, and Sydney, ensuring that customers in A/NZ have access to a secure, fast, and reliable Internet.

Our opportunities in Australia, New Zealand and beyond…

I’m truly looking forward to helping Cloudflare grow its reach over the next five years. If you are a business in Australia and New Zealand and have a cyber-security, performance or reliability need, get in touch with us (1300 748 959). We’d love to explore how we can help.

If you’re interested in exploring careers at Cloudflare, we are hiring globally. Our team in Australia is small today, about a dozen, and we are growing quickly. We have open roles in Solutions Engineering and Business Development Representatives. Check out our careers page to learn more, or send me a note.

Happy Sysadmin Day

Post Syndicated from Yev original https://www.backblaze.com/blog/happy-sysadmin-day/

Happy Sysadmin Day

We love systems administrators and in honor of the 20th annual Sysadmin Day (today, July 26th), we wanted Chris, our sysadmin captain, to write out a few blurbs as an introduction to some of the job postings we have available in his department!

Take it away Chris:

Yev asked me for a few blurbs, and while it was tempting to try and craft some kind of snarky mad lib script to mix and match for him, I’m assured this is worth the time to compose the old-fashioned way. That said, I will leave it to Yev to pay the cat/dog tax on this post.

To avoid prattling on for too long, I’ll jump right into it. Here at Backblaze, we do a lot of building, a lot of fixing, and a lot of running things down. We don’t have an alphabet soup of acronyms doing all of our work for us, we’re building our own infrastructure and picking what we want to run on it. We like open-source, we like innovation, and we like people who have the ability to discern when they’re discovering fire versus reinventing the wheel. I’m Chris, and if any of that sounds like the sort of thing you like, and the sort of person you are, then perhaps after finishing your Sysadmin Day celebrations you should hit us up about some of our open positions.

Sr. Systems Administrator (x2)
You know the drill for this one. Fix that which is broken, build that which is missing, learn that which is unknown. The sort of people who fit here are the sort of people who remember that the full saying is, “Jack of all trades, master of none, but better than master of one.”
Job description: https://www.backblaze.com/blog/wanted-senior-systems-administrator/
Sr. Network Engineer + Network Security Engineer
Networking has come a long way from BNC token ring setups, and the need for people who can wade through that complexity is greater than ever. We need people with solid skills and understanding who can handle the entire cumulonimbus that is living and working at a cloud provider.
Job description: https://www.linkedin.com/jobs/view/1107207062/
TechOps Engineer
Some folks are Neil Armstrong, some folks are Margaret Hamilton, but Apollo 11 wouldn’t have made it to the moon without both. We’re looking for talented engineers to help us with the day-to-day, the moonshots, and everything in-between.
Job description: https://www.linkedin.com/jobs/view/1091591321/

Thank you Chris! If you’re interested in joining the team, the links above contain the job descriptions and application details.

Happy Sysadmin Day!

Cat

The post Happy Sysadmin Day appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Cloudflare em Lisboa

Post Syndicated from John Graham-Cumming original https://blog.cloudflare.com/cloudflare-lisbon-office-portuguese/

Cloudflare em Lisboa

Eu fui o 24º funcionário da Cloudflare e o primeiro a trabalhar fora de São Francisco. A trabalhar num escritorio improvisado em minha casa, e escrevi um pedaço grande do software da Cloudflare antes de ter contratato uma equipa em Londres. Hoje, Cloudflare London, a nossa a sede da EMEA a região da Europa, Médio Oriente e África tem mais de 200 pessoas a trabalhar no edifício histórico County Hall há frente do Parlamento Britânico. O meu escritório improvisado é agora história antiga.

Cloudflare em Lisboa
CC BY-SA 2.0 image by Sridhar Saraf

Cloudflare não parou em Londres. Temos pessoas em Munique, Cingapura, Pequim, Austin, Texas, Chicago e Champaign, Illinois, Nova York, Washington,DC, São José, California, Miami, Florida, Sydney, Austrália e também em Sao Francisco e Londres. Hoje estamos a anunciar o estabelecimento de um novo escritório em Lisboa, Portugal. Como parte da abertura do escritório este Verão irei me deslocar para Lisboa juntamente com um pequeno número de pessoal técnico de outros escritórios da Cloudflare.

Estamos a recrutar em Lisboa neste momento. Pode visitar este link para ver todas as oportunidades actuais. Estamos há procura de candidatos para preencher os cargos de Engenheiro, Segurança, Produto, Produto de Estratégia, Investigação Tecnológica e Atendimento ao Cliente.

Se está interessado num cargo que não está actualmente listado na nossa página de carreiras profissionais, também poderá enviar-nos um email para a nossa equipa de recruitamento pelo [email protected] para expressar o seu interesse.

Cloudflare em Lisboa
CC BY-SA 2.0 Image by Rustam Aliyev

A minha primeira ideia realista de Lisboa formou-se há 30 anos atrás com a publicação de 1989 do John Le Carré, The Russia House (A casa da Rússia). Tão real, claro, como qualquer Le Carré’s visão do mundo:

[…] dez anos atrás, por um capricho qualquer, Barley Blair, tido herdado uns quantos milhares por uma tia distante, comprou para si um pé de terra mais modesto em Lisboa, onde costumava ter descansos regulares com o peso de uma alma multilateral. Poderia ter sido Cornwall, poderia ter sido a Provença ou mesmo até Timbuktu. Contudo, Lisboa por um acidente agarrou-o […]

A escolha da Clouflare por Lisboa, não aconteceu por um acaso, mas sim por uma pesquisa cuidadosa de uma nova cidade continental Europeia para localizar um escritório. Eu fui convidado novamente para ir a Lisboa em 2014 para ser um dos oradores na Sapo Codebits e fiquei impressionado com o tamanho e a variedade de talento técnico presente no evento. Subsequentemente, visitámos 45 cidades por 29 países, reduzindo a uma lista final de três.

A combinação de um elevado e crescente ecossistema de tecnologia existente em Lisboa, uma política de imigração atraente,estabilidade política, alto padrão de vida, assim como todos os factores logísticos como o fuso horário (o mesmo que na Grã-Bretanha) e os voos directos para São Francisco fizeram com que fosse o vencedor evidente.

Eu começei a aprender Português há três meses…e estou desejoso para descobrir este país e a cultura, e criar um novo escritório para a Cloudflare.

Encontrámos um ecossistema tecnológico local próspero, apoiado tanto pelo governo como por uma miríade de startups empolgantes, e esperamos colaborar com eles para continuar a elevar o perfil de Lisboa.

Cloudflare’s new Lisbon office

Post Syndicated from John Graham-Cumming original https://blog.cloudflare.com/cloudflare-lisbon-office/

Cloudflare's new Lisbon office

I was the 24th employee of Cloudflare and the first outside of San Francisco. Working out of my spare bedroom, I wrote a chunk of Cloudflare’s software before starting to recruit a team in London. Today, Cloudflare London, our EMEA headquarters, has more than 200 people working in the historic County Hall building opposite the Houses of Parliament. My spare bedroom is ancient history.

Cloudflare's new Lisbon office
CC BY-SA 2.0 image by Sridhar Saraf

And Cloudflare didn’t stop at London. We now have people in Munich, Singapore, Beijing, Austin, TX, Chicago and Champaign, IL, New York, Washington, DC, San Jose, CA, Miami, FL, and Sydney, Australia, as well as San Francisco and London. And today we’re announcing the establishment of a new technical hub in Lisbon, Portugal. As part of that office opening I will be relocating to Lisbon this summer along with a small number of technical folks from other Cloudflare offices.

We’re recruiting in Lisbon starting today. Go here to see all the current opportunities. We’re looking for people to fill roles in Engineering, Security, Product, Product Strategy, Technology Research, and Customer Support.

Cloudflare's new Lisbon office
CC BY-SA 2.0 Image by Rustam Aliyev

My first real idea of Lisbon dates to 30 years ago with the 1989 publication of John Le Carré’s The Russia House. As real, of course, as any Le Carré view of the world:

[…] ten years ago on a whim Barley Blair, having inherited a stray couple of thousand from a remote aunt, bought himself a scruffy pied-a-terre in Lisbon, where he was accustomed to take periodic rests from the burden of his many-sided soul. It could have been Cornwall, it could have been Provence or Timbuktu. But Lisbon by an accident had got him […]

Cloudflare’s choice of Lisbon, however, came not by way of an accident but a careful search for a new continental European city in which to locate a technical office. I had been invited to Lisbon back in 2014 to speak at SAPO Codebits and been impressed by the size and range of technical talent present at the event. Subsequently, we looked at 45 cities across 29 countries, narrowing down to a final list of three.

Lisbon’s combination of a large and growing existing tech ecosystem, attractive immigration policy, political stability, high standard of living, as well as logistical factors like time zone (the same as the UK) and direct flights to San Francisco made it the clear winner.

Eu começei a aprender Português há três meses… and I’m looking forward to discovering a country and a culture, and building a new technical hub for Cloudflare. We have found a thriving local technology ecosystem, supported both by the government and a myriad of exciting startups, and we look forward to collaborating with them to continue to raise Lisbon’s profile.

Wanted: Head of Publishing

Post Syndicated from Ahin Thomas original https://www.backblaze.com/blog/wanted-head-of-publishing/

Backblaze is Hiring

Since 2007, Backblaze has earned our reputation as a leader in data storage. Our products are astonishingly easy to use and affordable. In a market that includes some of the biggest corporations of our time, we have differentiated ourselves by being cleverly unconventional in how we do things.

Our success is tied to the principles of being open and fair. This approach extends to our marketing and, by extension, content efforts. We like to share the stories (and facts) behind what we’re doing. As an example, we open sourced (and promoted) our storage platform that provides the lowest cost of cloud storage on the planet. It explains how we can offer cloud storage at ¼ of the price of Amazon. This storytelling is the fuel of a content marketing machine that drives our top of funnel growth.

We have created a new role, our head of publishing, because as our team has grown, the opportunity to share stories about how people solve problems is getting bigger. Beyond our team of outstanding marketers, we have an organization (from Ops/Engineering/Support etc.) that believes in the spirit of storytelling. Our new head of publishing role has the mandate to act as the chief storytelling coach for all of our writers (substantive editing) as well as ensuring ruthless precision in our execution. In empowering this role, we hope to continually invest in Backblaze’s storytelling strength as fuel for our content marketing efforts.

The head of publishing reports to the VP of marketing and has one direct report, the content director.

The Primary Responsibilities for the Head of Publishing:

  • Editing: Nurture our tradition of creating widely loved and consumed content, with a primary focus on our blog.
    • Every piece of content that ships should be reviewed by the head of publishing. A representative monthly cadence involves the editing of eight blog posts, one case study, one to two webinar presentations and various web pages/knowledge base articles.
    • Drive the effort to create new content franchises — a topic area that can be revisited on a regular cadence (anywhere between quarterly and annual) told as a story that appeals to an audience that will then share it on Reddit, HackerNews, or similar social network. A franchise is unlikely to make a directly commercial pitch. Rather, its goal is brand awareness for Backblaze — create engagement amongst an audience that would plausibly use our products. We measure success through blog comments and social sharing.
      • Our product marketers are tasked with attempting to create one franchise effort each per quarter, our content director should be creating two per quarter. Given these resources, your job is to be a partner and editor for these efforts. We can’t control things that do and do not go viral, we do control our resource allocation and effort.
  • Empower our content director: Create clear processes and standards to enable our content director to do his best work as a writer and copy editor.
    • Our content director is responsible for our blog operations, writing four to six posts per month, and copy editing. You help make the content director successful through coaching, partnership, and creating clarity on standards.
  • Define & execute Corporate Communications: Given customer segments and key messaging from Product Marketing, the head of publishing is responsible for ensuring a compelling corporate communications cadence that meets our strategic requirements.
    • Maintenance of our 90 day content calendar.
    • Running our weekly content meeting so as to ensure that our storytelling is excellent, the content calendar meets the needs of our business lines, and that deliverables are being met.
  • Promote the blog content: Through a combination of your own efforts, and coordinating with the efforts of our social media team, SEO Team, and PR firm.
    • Be the day to day contact with our PR firm — make sure they are aware of our calendar and progress against agreed upon deliverables.
    • Where our PR firm’s mandate does not include blog content that is otherwise pitchable, directly reach out to journalists for coverage.
    • Partner with our social lead to make sure content is promoted.
    • Partner with our SEO lead to make sure content is optimized.
  • Be the storytelling coach for our company: Be a company-wide editorial resource for making our internal and external communications compelling.
    • The first priority of this role is enabling Marketing efforts. In the long run, we want to create a center of excellence inside of Marketing that the entire company can turn to for better storytelling.

Key Measurements of Success

Our activities, ultimately, should contribute to profitable revenue growth for Backblaze. The leading indicators of success, owned by our head of publishing, include:

  • Growth in our blog audience:
    • Increase in email subscribers → Measures the long term engagement with our stories (love of the content). Achieved through a balance of low unsubscribes and new emails collected from blogs and webinars.
    • Increase in blog pageviews → A reflection of the transactional consumption of our content.
  • Organic engagement/syndication of blog posts:
    • Blog post comments → Shows a readership engaged in the conversation.
    • Reddit/HackerNews shares → Measurement of the community finding our content noteworthy. This is the metric to measure the success of our attempts to create franchises.
  • Sales team utilization of content:
    • Qualitative → Does the team feel they have what is needed to succeed?
    • Quantitative → Do they utilize new content in their efforts?

The Traits of Our Perfect Head of Publishing:

  • Excels in digital publishing for both literary and commercial contexts.
  • Comfortable driving and delivering to deadlines.
  • Demonstrates a honed approach to the craft of storytelling.
  • Embraces the interpersonal dynamics of being an editor (coach, cajoler, armchair psychologist, etc.).
  • Held roles that included the dual responsibilities of substantive editing and copy editing.
  • Has innate intellectual curiosity with technical matters. Experience with storage is not a requirement, but we need to have a mutual belief that the subject matter will be interesting for you.

A Little Bit More About Backblaze

In over a decade of operations, we have taken in a total of $3m in invested capital. This bootstrapped approach has helped to create a culture where we’re able to focus on our team. We’re proud to have created a place where people actually like to come to work. Please check out our Careers page to learn a little more and for a quick video of our team talking about our culture.

Sound Interesting?

In fewer than 500 words, describe an interaction you had with an author to help bring out the author’s best work. Our internal screening scorecard is the bullet points articulated under our traits section. We think someone with that kind of background will be successful in the role and a happy member of our team (read: cultural fit).

Our process is to look at the combination homework and your resume to try and understand how many of the traits you possess and, of the ones that you may not obviously possess, try to determine if there’s a plausible translation of your background to what we’re looking for.

If you’re interested, please send your resume and the 500 words to jobscontact@backblaze.com.

The post Wanted: Head of Publishing appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Marketing Associate

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-marketing-associate/

“You know what’s worth every. single. penny? @backblaze #lifesaver”

Andrei P. (Backblaze customer)

Are you interested in joining a veteran marketing team responsible for bringing almost 30 million page views to our website and over three million page views to our blog each year? A team that helps tell the tales behind the 40 billion files we’ve recovered for our customers? A team that tries to be open, honest, and transparent — to the point of releasing the designs to our Storage Pod, part of the secret sauce that allowed us to manage over 750 petabytes of data in the our cloud?

Backblaze, recommended by The Verge, The Next Web, Lifewire, Tom’s Guide, The New York Times, and many others, is looking for a Marketing Associate to join us and help take us to the next level.

As the Marketing Associate you’ll be helping with:

  • Podcast advertising — Backblaze was very early in the game and remains active to this day. You’ll be prospecting for new shows, creating ad copy to highlight Backblaze, reconciling how those shows performed, and building relationships with the hosts and distribution companies to make sure we’re constantly in the mix and in the know.
  • Newsletter and email campaigns — Backblaze uses emails to communicate both educational and service-level information to our customers. You’ll be responsible for collaborating with your marketing team members to create emails highlighting our different business lines and verticals, keeping the campaigns and newsletters on-time, and handling the formatting/editing/link-checking to make sure it all goes seamlessly.
  • Campaign reconciliation — Backblaze has a lot of projects and campaigns going on all the time. You’ll help make sure our campaigns are properly tracked and will look for patterns that can help them be even more successful.
  • FAQs — Making sure our customers know how our products work is paramount. You’ll be working with project managers and our support department to make sure new products and features are properly documented and building the bones for FAQ articles that need to be created. You’ll also help maintain existing FAQs by updating screenshots and language should something change.
  • Miscellaneous — Our favorite category! Backblaze may have been around for almost 13 years now, but we still operate like a startup. That means a fast-paced environment where we’ll be moving quickly with lots of interesting projects to work on every week. This is lovingly internally referred to as the “Spec Ops” team!

Tools We’d Like You To Know:

  • Office Suite Applications — Microsoft Word & Excel and/or Google Docs, Google Sheets, etc.
  • Email Marketing / CRM — HubSpot, Mailchimp, Constant Contact, etc.
  • Social Media — Twitter, Facebook, LinkedIn, etc.

Knowledge That Could Be Useful:

  • Creative writing
  • Research and analytics
  • Photo editing — Photoshop or equivalent

Are You Our Person?
We’re looking for a person who can join our team and hit the ground running. If you’re not afraid of working on interesting problems, joining a dynamic team, and being willing to outperform the competition, I want to talk to you!

How to Apply:
If the above sounds like you and what you’ll be doing sounds like a good time, we want to talk to you!

  • Send an email to: jobscontact@backblaze.com with the subject “Marketing Associate.”
  • Include your resume.
  • Tell us a little bit about yourself.

This position is located in our San Mateo, California office. Backblaze is an Equal Opportunity Employer.

The post Wanted: Marketing Associate appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Renewals Specialist

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-renewals-specialist/

Hiring - Cecilia
What is a Renewal Specialist?
As a Backblaze Renewals Specialist, you are in charge of maintaining a connection with the lifeblood of Backblaze: our customers. You will be responsible for selling, supporting, and managing subscription renewals for existing customers. You will work closely with sales, support, and marketing teams to share customer feedback and spot real-time trends.

The Ideal Candidate:
You have relevant experience in subscription renewals and account management in the online backup and cloud storage industry. You are an expert in CRM and Sales Automation systems. You are an empathetic and active listener with excellent written and oral communication skills. You are comfortable following a process while being detail-oriented and highly organized. Lastly, you are motivated by our higher mission: helping businesses grow without fear of losing important data.

What We Need From You:

  • Achieve (and occasionally exceed) monthly renewal targets
  • Create, contact, and track progress on renewals via Salesforce opportunities
  • Understand and utilize customer product usage reports
  • Learn how businesses successfully use Backblaze to explain our value proposition
  • Uncover up-selling and generate cross-sell leads during business reviews
  • Update and maintain accurate Salesforce account and contact records
  • Assist with non-technical issues such as billing and invoicing questions
  • Help existing customers with compliance and security questions
  • Escalate accounts at risk of churning to Sales Management

Some Desirable Qualities You Can Bring With You:

  • BA/BS or equivalent educational background
  • Excellent communication/active listening/customer empathy skills
  • One or more years experience in renewals, account management, or customer services preferable in the software industry
  • Familiarity with Salesforce (CRM), Outreach (Sales Automation) and Google App Suite (Gmail, Slides, Docs)
  • Ability to be helpful and knowledgeable, confident, and resilient, and maintain integrity and credibility in the face of challenges and unexpected ambiguity
  • This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Renewals Specialist in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Renewals Specialist appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Software Engineering Manager

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-software-engineering-manager/

    Hiring - Cecilia

    Want to work at a company that helps customers in over 150 countries around the world protect their data? Do you want to challenge yourself with a business that serves consumers, SMBs, enterprises, and developers?

    Backblaze delivers high-availability cloud-scale services that our customers count on for reliable data storage. The engineering team prides itself on getting work done, doing the right thing for our customers, and keeping a pace that is sustainable over the long run. We do amazing things while working normal hours, and have time for life outside work.

    If all that sounds interesting, you might be interested to know that Backblaze is looking for a Software Manager!

    Want to know what you’ll be doing?
    As a Software Manager, you will lead a team of Software Engineers in architecting, developing, testing, and deploying high quality software. You will play a key role in product development, starting from collaborating with Product Management on feature definition to deployment. Your technical acumen, project management, communication and collaborative skills will help the team to be product focused and keep deliverables on track.

    Preferred Qualifications:

    • 3+ years of management experience leading a software development team.
    • Motivation to take the initiative in a constantly changing work environment.
    • Experience working across functions with organizations such as Operations, Product Management, and Marketing.
    • Ability to partner with Product Management to manage current and upcoming projects, understand and navigate through competing priorities, and provide work estimation.
    • Skills to mitigate project risks including business, technical, and schedule risks.
    • Strong understanding of web technologies, Javascript, HTML, CSS , and experience developing applications in a Java ecosystem.
    • Experience in software development life cycle — Planning, Development, Integration, Validation, Release.
    • Drive to continually improve engineering processes and standards and drive adoption throughout organization.
    • Good interpersonal skills to manage projects through difficult obstacles.
    • Leadership to develop, mentor, coach, and grow the team.

    Also a Plus:

    • Experience managing teams building mobile and desktop apps.
    • Passionate about usability/interface design, and user behavior testing.

    Backblaze Employees Have:

    • Good attitude and willingness to do what it takes to get the job done.
    • Strong desire to work for a small, fast paced company.
    • Desire to learn and adapt to rapidly changing technologies and work environment.
    • Comfort with well-behaved pets in the office.

    This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Software Engineering Manager in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Software Engineering Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Senior Director of Product Management

    Post Syndicated from Gleb Budman original https://www.backblaze.com/blog/wanted-senior-director-of-product-management/

    We're Hiring -- Senior Director of Product Management

    “You know what’s worth every. single. penny? @backblaze #lifesaver”
    Andrei P. (Backblaze customer)

    Do you want to lead product management for a set of products that have helped hundreds of thousands of customers in over 150 countries with their storage and backup needs; products people love and are often grateful for? Let’s chat.

    Backblaze started over a decade ago and built a cloud storage platform, which is 1/4th the price of Amazon/Google/Microsoft, by developing custom Storage Pod hardware and purpose-built Vault software. On top of it, we’ve built out three business lines:

    • Personal Backup — consumer cloud backup for Mac/PCs
    • Business Backup — business cloud backup for Macs/PCs
    • B2 Cloud Storage — high-performance cloud storage for backups, hosting, development

    All three generate millions of dollars in revenue and are loved for their ease-of-use and affordability.

    And that’s where you come in. We’re hiring a Director of Product Management, reporting to me (CEO), to lead the product management function for Backblaze. You would be the first product manager and get to establish the approach as well as drive the roadmap in a fast-growing company that is cash-flow positive and has built a cloud storage platform on the scale of Dropbox & Facebook with a mere $3m of funding.

    So if you:

    Care deeply about product experience: You learn about customer needs, empathize with them, and aim to build a product experience that they’ll love. You believe products should be easy-to-use, even if they’re being used by people who are extremely technical. You always start with “what’s the right customer experience” and then work backwards from there.

    Use gut and data: You research the market and dig into data from surveys, sales, and support; but also have good judgement to interpret the data and make decisions with imperfect information.

    Work with everyone: You know that this role is one of the most cross-functional in the company, needing input from across the organization on product needs, planning with engineering on what’s possible when, and planning and communication to the organization around roadmaps and launches. You care about culture and values and like to be a steward for values such as transparency, collaboration, inclusiveness, accountability and experimentation.

    Think big picture: You look at where the market is headed and come up with strategy and roadmaps to deliver product lines to support the future.

    And sweat the details: You ensure the individual features are clearly defined and work with design and engineering to get them built.

    Build enough process: You build clear processes/guidelines/documents that are necessary to communicate and scale an organization, but know that a 100-page requirements document will never get read.

    Are technically proficient: You don’t have to have an engineering background, but among your products you will be managing an API-enabled storage platform used by developers, and that can’t be scary.

    Embrace life at a growth-stage company: You are comfortable with an environment where product management hasn’t been defined role. You embrace the challenge of defining and establishing the role within an existing company.

    Have launched multiple successful products: preferably on multiple platforms (Windows, macOS, Web, iOS, Android)

    Are familiar with storage/backup: You don’t have to know about storage or backup. (Most of us didn’t when we started.) But it wouldn’t hurt.

    If this sounds like you, I’d love to chat with you about taking ownership of our product management function to create the next evolution of our products.

    The post Wanted: Senior Director of Product Management appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Senior Director of Product Marketing

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/wanted-senior-director-of-product-marketing/

    We're hiring

    That tweet, along with hundreds of other positive comments, came in the day we announced a price increase. We’re proud (and humbled) to have such strong relationships with our customers that they root for our success.

    We’re looking for a Product Marketing leader who understands and loves focusing on the customer.

    About Backblaze

    Backblaze provides cloud storage that’s astonishingly easy to use and low cost. Our customers use our services so they can pursue dreams like curing cancer (genome mapping is data intensive), archiving the work of some of the greatest artists on the planet (learn more about how Austin City Limits uses B2), or simply sleeping well at night (anyone that’s spilled a cup of coffee on a laptop knows the relief that comes with complete, secure backups). We are entrusted with over 750 PBs of data from customers in more than 150 countries. From a storage standpoint, our platform is on the scale of Dropbox & Facebook. We exited 2018 with a strong growth rate, with a cash flow positive (read — our customer acquisition efforts are profitable). We’ve done all this with just $3M of funding.

    How? Our team is maniacally focused on understanding customer needs and then providing solutions. More than half of our business comes from self-service customers — they get started without needing to talk to us.

    How Marketing at Backblaze Works

    • We think of Product Marketing as verticalized business owners. Our product marketers are expected to be athletes that can define and marshal our resources towards clear objectives. We are looking for someone that will lead the team — both as a manager and a contributor.
    • Acquisition via content marketing. We’ll have ~3M visitors to the blog this year that come to read compelling, if a little wonky, content on how things actually work. Our secret is writing about customer problems and solutions.
    • Conversion of website traffic. That means working cross-functionally to continually remove friction from the user experience — website flows and content that directly helps customers solve problems.
    • Sales enablement for a growing team. Increasingly, we have customers that want/need to engage with Sales. That is great, and, Marketing needs to provide our Sales team with the tools to succeed.
    • Collaboration with technology partners. B2 is integrated into leading hardware and software solutions. Because of our brand reputation and marketing reach, many partners integrate B2 because they want to run joint campaigns to promote our solutions. Once and integration is validated, Product Marketing owns the relationship with the partner.
    • Provide insights and feedback. We are a collaborative organization — our product marketers are key voices in representing our customers.

    The Role: Senior Director of Product Marketing

    Reporting directly to the VP of Marketing, you will lead a growing team of product marketers.

    The Right Fit for our Sr. Director of Product Marketing

    • Loves being a marketer. Backblaze spans a variety of customer segments including Consumer, SMBs, and Developers. We’re looking for someone that enjoys serving multiple segments.
      • Capable of leading all of Product Marketing, not just one vertical.
    • Possesses the right amount of experience. 10+ years of product/solutions marketing within technical infrastructure, at least 3 years in storage or cloud. Experience with eCommerce/self-service SaaS preferred.
      • Foundation in place to succeed from day one.
    • Demonstrates passion for talent development. You’ll be leading a talented team and you must ensure that Backblaze remains a place that people enjoy working.
      • Has led and grown successful teams.
    • Obsesses over the story. Whether creating a new webpage or writing up a case study, we strive to create stories that engage. We are looking for someone that is a polished writer and talented editor.
      • Superior communication skills combined with the necessary technical proficiency to tell cloud storage stories.
    • Builds enough process. You build clear processes/guidelines/documents that are necessary to communicate and scale an organization, but know that if there’s a 100 page manual, we’re probably making things too hard.
      • Articulates a considered approach to trying something new and, when successful, scaling to a repeatable process for others.
    • Blends analysis with instinct. Marketers should own the data wherever possible. However, particularly in hypergrowth settings, there are times we just need to take a bet and be willing to fail.
      • A track record of driving quantified results.

    Some of Our More Popular Perks

    Backblaze offers an unlimited vacation policy, fully stocked kitchens, twice a week catered breakfast and lunch, superior coffee, and a generous skills training policy to continue your professional development. Our dog friendly office in San Mateo is easily accessible from CalTrain, 280, and 101.

    If this all sounds like you:

    • Send an email to jobscontact@backblaze.com with the position in the subject line.
    • Tell us a bit about your work history.
    • Include your resume.
    • Share an example of talent development, either from your past or something you found notable. Why did it stick out to you? How have you applied it to your work? (less than 500 words)

    The post Wanted: Senior Director of Product Marketing appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Senior Android Developer

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-senior-android-developer/

    We're Hiring

    You will lead the development of Backblaze’s Android application. Your responsibilities will include designing and implementing features as well as fixing bugs in a timely manner within project constraints. There are significant enhancements in the works, and you’ll be a part of making them happen.

    Qualifications

    • 10+ years of overall experience in software programming with 6 years minimum specializing in Android application development
    • At least 3 published applications on the Android Marketplace available for immediate download and review by our team
    • Experienced practicing Agile process
    • Extensive experience in delivering highly modular, model-driven application
    • Extensive experience with building applications using Java I/O, Collections, Algorithms and other well known application frameworks
    • Experienced developing rich GUIs for Android
    • Experienced with source code management techniques using Git
    • Solid understanding of algorithms, memory management, object oriented programming, MVC programming, and concurrent programming
    • Extensive experience detecting and correcting memory usage issues, as well as optimizing code for application performance
    • A solid understanding of operating system fundamentals such as processes, inter-process communication, multi-threading primitives, race conditions and deadlocks
    • Experienced with JSON, XML, and interfacing Android applications to server side APIs
    • Ability to function effectively and communicate with the following cross-functional teams: UX Designer, Project/Product Management, Quality Assurance, Marketing, and manage continuously changing business needs
    • Desire to work in a startup environment that includes rapid release, quick and reliable decision making, and a high degree of autonomy

    Must have a strong background in:

    • Computer Science
    • Multi-threaded programming
    • Building reliable, testable software

    Benefits

    • Competitive healthcare plans
    • Competitive compensation and 401k
    • All employees receive option grants
    • Unlimited vacation days
    • Strong coffee
    • Fully stocked micro kitchen
    • Catered breakfast and lunches
    • Awesome people who work on awesome projects
    • New parent childcare bonus
    • Normal work hours
    • Get to bring your pets into the office
    • San Mateo Office — located near Caltrain and Highways 101 & 280

    If this all sounds like you:

    • Send an email to jobscontact@backblaze.com with the position in the subject line.
    • Tell us a bit about your work history.
    • Include your resume.

    Backblaze is an Equal Opportunity Employer.

    The post Wanted: Senior Android Developer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Inside Sales Account Executive

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-inside-sales-account-executive/

    Job Description
    Backblaze is looking for an Inside Sales Account Executive to join our Backblaze for Business sales team. This is an important role that will help determine the growth path of the company. Finding exceptional individuals who love working in a dynamic and challenging environment is our highest priority. We are searching for people who have successfully met and exceeded sales goals and would prefer to hire someone who has worked at a B2B Software as a Service or Data Protection company.

    The History of Backblaze from our CEO
    In 2007, after a friend’s computer crash caused her some suffering, we realized that with every photo, video, song, and document going digital, everyone would eventually lose all of their information. Five of us quit our jobs to start a company with the goal of making it easy for people to backup their data.

    Like many startups, for a while we worked out of a co-founder’s one-bedroom apartment. Unlike most startups, we made an explicit agreement not to raise funding during the first year. We would then touch base every six months and decide whether to raise or not. We wanted to focus on building the company and the product, not on pitching and slide decks. And critically, we wanted to build a culture that understood money comes from customers, not the magical VC giving tree. Over the course of 5 years we built a profitable, multi-million dollar revenue business — and only then did we raise a VC round.

    10 Years Later We Are a Growing & Thriving Company with

    • A brand millions recognize for openness, ease-of-use, and affordability.
    • A computer backup service that stores over 700 petabytes of data, has recovered over 35 billion files for hundreds of thousands of paying customers — most of whom self-identify as being the people that find and recommend technology products to their friends.
    • A growing, profitable and cash-flow positive company.
    • And last, but most definitely not least: a great sales team.

    The Ideal Account Executive Candidate will

    • Have extensive B2B sales experience with a primary focus on companies <500 employees with strong brand recognition and demand generation activities.
    • Give excellent product demonstrations that use the customer’s pain points and needs to create a uniquely customized value proposition.
    • Have a track record of managing inbound interest while generating new pipeline through prospecting and referrals.
    • Knowing how to sell on value instead of relying on discounting.

    Responsibilities

    • Manage the entire SaaS sales cycle from qualification to successful trial completion.
    • Focus primarily on qualifying and closing inbound leads while also self-generating sales pipeline with accounts that match our Ideal Customer Profile.
    • Deliver a compelling and customer-centric product demonstration.
    • Keep opportunities updated with accurate next steps to improve monthly forecast accuracy.
    • Provide input to product and marketing teams from conversations with customers and prospects.
    • Manage contract T’s & C’s negotiations during the sales process.
    • Regularly meet and exceed monthly quota targets after onboarding and ramp period.
    • Approach all deals with a customer-first “ready to help” mentality.
    • Work cross-functionally with different organizations such as Sales, Marketing, Customer Success, Support, Product Development, and Engineering.

    Requirements

    • Articulate and execute a detailed plan for exceeding monthly sales targets.
    • 1-3 years of sales experience (in a closing role), preferably in SaaS platform software.
    • Ability to speak to executive-level decision-makers and ask intelligent questions about their business challenges and professional goals.
    • Track record of success by exceeding quota on a regular basis.
    • History of building new net business through prospecting and referrals.
    • Great communicator with the ability to convey authenticity through active listening.
    • Give persuasive and engaging product demonstrations.
    • Highly organized and able to balance dozens of accounts.
    • Adaptability to thrive in times of ambiguity but willing to raise your hand and ask for help when necessary.
    • Strong personal ethics with a competitive mindset. You want to earn a spot at the top of the leaderboard through hard work and continuous effort.
    • You have the desire and willingness to learn new job skills through independent study.
    • Knowledge of modern sales software including (but not limited to) Salesforce, Outreach, DiscoverOrg, Cirrus Insights, and UberConference.

    This position is an experienced sales role with little to no travel requirements. Must be able to report into our San Mateo office daily.

    Desirables

    • Understanding of modern sales process for SaaS.
    • Cloud backup solution landscape familiarity.
    • File backup terminology, use cases, and common pain points.
    • Creative and/or highly interpersonal background.
    • Achieving 90% of sales targets within 90 days of hire.

    Benefits

    • Competitive healthcare plans
    • Competitive compensation and 401k
    • All employees receive option grants
    • Unlimited vacation days
    • Strong coffee
    • Fully stocked micro kitchen
    • Catered breakfast and lunches
    • Awesome people who work on awesome projects
    • New parent childcare bonus
    • Normal work hours
    • Get to bring your pets into the office
    • San Mateo Office — located near Caltrain and Highways 101 & 280

    If this all sounds like you:

    1. Send an email to jobscontact@backblaze.com with the position in the subject line.
    2. Tell us a bit about your work history.
    3. Include your resume.

    The post Wanted: Inside Sales Account Executive appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Paralegal and Compliance Analyst

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-paralegal-and-compliance-analyst/

    Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear — a company that stores over 500 petabytes of customers’ photos, music, documents, and work files in a purpose-built cloud storage system?

    Here’s your chance. Backblaze is looking for a Paralegal and Compliance Analyst!

    Company Description:
    Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

    We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

    We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple: grow sustainably and profitably.

    Some Backblaze Perks:

    • Competitive healthcare plans
    • Competitive compensation and 401k
    • All employees receive option grants
    • Unlimited vacation days
    • Strong coffee
    • Fully stocked micro kitchen
    • Catered breakfast and lunches
    • Awesome people who work on awesome projects
    • New parent childcare bonus
    • Normal work hours
    • Get to bring your pets into the office
    • San Mateo Office — located near Caltrain and Highways 101 & 280

    Paralegal and Compliance Analyst Responsibilities:

    • Collaborate and develop relationships with internal business teams and third parties to draft a variety of corporate, contract and operational matters, obtaining approvals and signatures, and maintaining electronic and physical files
    • Serve as the primary representative for all privacy inquiries, audits and on-going efforts
    • Lead the continuous improvement of the privacy compliance program and risk assessment process, including maintenance of written policies and procedures
    • Work across organizational teams to ensure that privacy processes are fully understood and implemented, including remediation of instances of noncompliance
    • Draft legal documents for corporate governance including Board meeting minutes, corporate resolutions and consents, corporate entity management, and equity matters
    • Assist in gathering information and documents in response to legal cases, subpoenas, and administrative agency requests
    • Manage tools for documenting and tracking compliance with data privacy obligations
    • Coordinate annual review of privacy-related certifications
    • Assist with the management of external counsel, track invoices for compliance with policies and budget

    Qualifications:

    • Minimum of 3 – 5 years of paralegal experience, with experience in both law firm and/or in-house technology company environments
    • Bachelor’s degree from a 4-year university or equivalent
    • Familiarity with regulations and certifications like GDPR, SOC II, HIPPA, PCI, etc.
    • Experience with data analytics software and tools such as SQL, Tableau, Excel, Google Sheets
    • Must be organized and have excellent written and oral communication skills
    • Must be proactive, flexible, self-starter, and a good team player

    If this all sounds like you:

    1. Send an email to jobscontact@backblaze.com with the position in the subject line.
    2. Tell us a bit about your work history.
    3. Include your resume.

    The post Wanted: Paralegal and Compliance Analyst appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Help Wanted: Data Center Technician

    Post Syndicated from Yev original https://www.backblaze.com/blog/help-wanted-data-center-technician/

    Wanted

    Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear — a company that stores over 500 petabytes of customers’ photos, music, documents, and work files in a purpose-built cloud storage system?

    Here’s your chance. Backblaze is looking for a Data Center Technician!

    Company Description:
    Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2, robust and reliable object storage, at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

    We’ve managed to nurture a team-oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

    We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple: grow sustainably and profitably.

    Some Backblaze Perks:

    • Competitive healthcare plans
    • Competitive compensation and 401k
    • All employees receive option grants
    • Unlimited vacation days
    • Strong coffee
    • Fully stocked micro kitchen
    • Catered lunches
    • Awesome people who work on awesome projects
    • New parent childcare bonus
    • Normal work hours

    Want to know what you’ll be doing?

    • Work as Backblaze’s physical presence in Sacramento area datacenter(s)
    • Help maintain physical infrastructure including racking equipment, replacing hard drives and other system components
    • Repair and troubleshoot defective equipment with minimal supervision
    • Support datacenter’s 24×7 staff to install new equipment, handle after hours emergencies, and other tasks
    • Help manage onsite inventory of hard drives, cables, rails, and other spare parts
    • RMA defective components
    • Set up, test and activate new equipment via the Linux command line
    • Help train new datacenter technicians as needed
    • Help with projects to install new systems and services as time allows
    • Follow and improve data center best practices and documentation
    • Maintain a clean and well organized work environment
    • On-call responsibilities require being within an hour of the SunGard’s Rancho Cordova/Roseville facility and occasional trips onsite 24×7 to resolve issues that can’t be handled remotely
    • Work days may include Saturday and/or Sunday (e.g. working Tuesday – Saturday)

    Requirements

    • Excellent communication, time management, problem solving, and organizational skills
    • Ability to learn quickly
    • Ability to lift/move 50-75 lbs and work down near the floor on a daily basis
    • Position based near Sacramento, California and may require periodic visits to the corporate office in San Mateo
    • May require travel to other data centers to provide coverage and/or to assist with new site set-up.

    If this all sounds like you:

    1. Send an email to jobscontact@backblaze.com with the position in the subject line.
    2. Tell us a bit about your work history.
    3. Include your resume.

    The post Help Wanted: Data Center Technician appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: DevOps Business Analyst

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-devops-business-analyst/

    As a DevOps Business Analyst, you will apply your expertise in data analytics to inform decision making, help optimize business growth, and improve the efficiency of Backblaze’s data center operations. A successful candidate must be able to develop tools and reports that provide insight and highlight potential issues. The tools developed should be easy to use, and reports should be clear, visual, on demand, interactive, and with a high level of detail.

    Responsibilities:

    • Produce forecasts and analysis to provide insight into capacity planning, resource utilization, operational efficiency, SLA compliance, and risk management.
    • Analyze operational costs normalized to business metrics like storage capacity ($/GB), power provided ($/kW), etc.
    • Present and explain statistical/forecasting analyses visually to technical and non-technical audiences.
    • Bring together Backblaze internal information and market data to help leaders understand operational related growth issues.
    • Demonstrate judgment and discretion when dealing with sensitive information.

    Sample projects:

    • Forecast capital equipment needs for servers and storage based on sales forecast.
    • Model total cost of ownership (TCO) for data centers including direct costs like power and rent, as well as indirect costs such as taxes.
    • Forecast future storage requirements, data center power and network bandwidth by data center and region.

    Minimum Qualifications:

    • BS or BA in a quantitative field (e. g., Finance, Economics, Math, Operations Research, Statistics, Data Science, Management Science, Social Sciences, etc.).
    • Experience with analytic tools (spreadsheets, etc.).
    • 4+ years experience in an analytical role, ideally in an environment requiring supply chain management (e.g. manufacturing, high growth data centers, etc.).
    • Experience presenting to leadership and working collaboratively with other cross-functional partners.

    Preferred Qualifications:

    • Experience with SQL and data visualization software, such as Tableau.
    • Experience in forecasting methods and techniques such as trend analysis, longitudinal analysis, clustering, categorical analysis, business simulations, etc.
    • MBA or Masters degree in a quantitative field.

    Interested in Joining Our Team?
    If this sounds like you, follow these steps:

    1. Send an email to jobscontact@backblaze.com with the position in the subject line.
    2. Include your resume and cover letter.
    3. Tell us a bit about your experience.

    Backblaze is an Equal Opportunity Employer.

    The post Wanted: DevOps Business Analyst appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Help Wanted: Senior Staff Accountant

    Post Syndicated from Yev original https://www.backblaze.com/blog/help-wanted-senior-staff-accountant/

    Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

    Well here’s your chance. Backblaze is looking for a Senior Staff Accountant!

    Company Description:
    Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

    We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

    We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple — grow sustainably and profitably.

    Some Backblaze Perks:

    • Competitive healthcare plans
    • Competitive compensation and 401k
    • All employees receive option grants
    • Unlimited vacation days
    • Strong coffee
    • Fully stocked micro kitchen
    • Catered breakfast and lunches
    • Awesome people who work on awesome projects
    • New parent childcare bonus
    • Normal work hours
    • Get to bring your pets into the office
    • San Mateo Office — located near Caltrain and Highways 101 & 280

    Senior Staff Accountant Responsibilities:

    • Accurately prepare complex accruals, journal entries and balance sheet reconciliations as part of the monthly, quarterly and annual close process.
    • Ability to research and apply fundamental accounting theories and concepts under US GAAP.
    • Maintain fixed asset ledger, which includes interacting with equipment leasing companies, facilitating leasing documentation and interactions with various departments.
    • Conduct periodic physical inventory counts working with Operations.
    • Prepare schedules and documentation for external audits, internal control audits and various other regulatory audits.
    • Identify and implement process improvements to help reduce time to close, improve upon accuracy of underlying accounting records and enhance internal controls.
    • Perform other duties and special projects as assigned.

    Qualifications:

    • Bachelor Degree in Accounting or Finance; CPA highly preferred.
    • 5+ years relevant accounting experience.
    • Big 4 experience is a plus.
    • Knowledge of inventory and cycle counting preferred.
    • Prior experience working with Quickbooks, Excel, Word experience desired.
    • Positive work ethic, strong analytical and organizational skills with a high level of attention to detail.
    • Excellent interpersonal skills and ability to work effectively across functional areas in a collaborative environment.
    • Demonstrated ability to thrive in a dynamic and fast-paced environment.

    If this all sounds like you:

    1. Send an email to jobscontact@backblaze.com with the position in the subject line.
    2. Tell us a bit about your work history.
    3. Include your resume.

    The post Help Wanted: Senior Staff Accountant appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.