Tag Archives: Backblaze Bits

Welcome John — Senior Software Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-john-senior-software-engineer/

Sr. Engineer, John!

As the Backblaze team and products continue to expand we found that we needed more engineers to help us keep up with existing systems and build out news ones (and we’re always hiring, by the way). To help us, we hired a veteran from Minneapolis, John, to join our team as a senior software engineer. Let’s learn a bit more about John, shall we?

What is your Backblaze Title?
Senior software engineer.

Where are you originally from?
A small town in East Central Minnesota called Bock. Think of a small town. Bock is smaller. Now I live in Minneapolis and wouldn’t trade it for anything.

What attracted you to Backblaze?
I have been impressed with Backblaze’s engineering blog.

What do you expect to learn while being at Backblaze?
How to work effectively as a remote employee.

Where else have you worked?
Lots of places, but I suppose you are not wondering about washing dishes or selling tickets at a movie theater. Well, I worked at a place called the Nerdery. I made many websites for ad agencies. I worked at a Backblaze competitor, Code42, working on backup software. Most recently, I worked at Target.

Where did you go to school?
Remember that tiny town? They didn’t have a school. Too small. I went to Milaca, which was five miles away. That is another tiny town, but much bigger than Bock. A while later, I ended up at a community college close to Minneapolis, then MN State, Mankato. Years later, like right now, I am at the UofMN for my Masters.

What’s your dream job?
This one, I hope!

Favorite place you’ve traveled?
Osaka, Japan. I have been to Japan three times. Once to Osaka, twice to Okinawa, with a couple extra days in Tokyo. Osaka was the only place I have visited that I wanted to just move to.

Favorite hobby?
Playing video games. Currently, I love Overwatch, though I suck. I am perpetually in bronze. Other than that, I also currently am obsessed with Dead Cell on the Switch (and everything). It is an amazing Rogue-lite/Metroidvania style game.

Of what achievement are you most proud?
Oh, that’s tough. Probably fining the person to spend my life with.

Star Trek or Star Wars?
Firefly!

Coke or Pepsi?
Diet Coke.

Favorite food?
Pizza. Has to be pizza.

Why do you like certain things?
Because they are awesome!

Anything else you’d like to tell us?
Nothing that I can think of. Something on your mind to tell me?

Thanks John and welcome aboard! You’re a leaf on the wind!

The post Welcome John — Senior Software Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Heard Around Backblaze

Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/heard-around-backblaze/

Backblaze coffee cup

Like any tech company, all of us at Backblaze pay attention to the news and what’s happening in Silicon Valley and other tech communities. We comment on items posted to Slack, debate the latest items sent around via email, or discuss topics around lunchroom tables and in the snack rooms.

If you’re interested in what interests us, then take a look at some of the latest items that have been heard around Backblaze.

New Mac Pros Announced and Ready This Fall — But Will it Fit in Your Carry On?

We were excited to read the specs on the new Apple Mac Pro and some of us daydreamed about how fast it will compile or render, and what our favorite flight simulator will look like with 28 cores.

How would you use all that horsepower? And what’s with that $999 monitor stand?

Mac Pro

Legendary Ramen House to Land in Silicon Valley (next door to us!

Backblaze HQ is located in the heart of downtown San Mateo and in the middle of a vibrant restaurant scene, especially for world-class ramen. We were floored to hear that Taishoken Ramen will open its first US location just a few steps from our office.

Ramen dipping noodles anyone?

Let’s Be Careful Out There

Backblaze famously launched in 2007 because friends of the company couldn’t find a backup solution that worked for them. Well after 12 years, and more than 750PB of customer data stored, we still love and work our tails off to keep it the best service for you.

Still, we’re floored when people take the time to let us know what the service means to them. Jeff Meyer, @soundman1024, was in the path of a tornado in the Midwest recently and what did he do?

Grabbed the important papers and a change of clothes…and didn’t bother with hard drives because Backblaze has my back(ups)!

Glad you’re safe @soundman1024!

Tableau Purchased by Salesforce

We use Salesforce at Backblaze for CRM and Tableau for business intelligence and analytics and wondered how the acquisition of Tableau by Salesforce will affect how we use the software. Will Tableau continue to work with other CRM software vendors and how will Salesforce’s “No Software” cloud-only approach affect on-site installations of Tableau?

We’ll be watching closely.

Salesforce Tableau

Japan’s Office Chair Grand Prix

Backblaze employees saw this story on Japan’s grand prix with office chairs and someone suggested that Backblaze should host a similar competition in San Francisco.

Are they kidding? With SF’s hills?

Giant 4MB Disk Platter on Reddit

A recent Reddit post got a lot of interest here and elsewhere, What a 4 megabyte harddrive looked like in 1965 (iPhone X for scale).

We wondered how many of these platters it would take to store all the data Backblaze has stored for its customers in our data centers.

The answer? Roughly 274,877,906,944 disks.

Giant 4MB drive platter on Reddit

Have a story of backup or recovery you think people would like to hear, or an idea for a topic you’d like us to write about on the blog?
Send your ideas to mailbag@backblaze.com.

The post Heard Around Backblaze appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Come and Get ‘Em — Storage Pods That Is

Post Syndicated from Yev original https://www.backblaze.com/blog/come-and-get-em-storage-pods-that-is/

Backblaze Storage Pod
The time has come to retire some of our old friends: a number of Backblaze Storage Pods that have reached their end of service in our data centers.

Here’s the catch. You need to come and get them! If you’re in the Sacramento area (or interested in traveling to it), we’re going to have a pickup day on Friday, June 28th, 2019.

We’re unfortunately NOT, under any circumstances, able to ship. First come, first served.

Specs: These are a mix of Storage Pod 2.0 and Storage Pod 3.0 chassis with most of the components included (except for hard drives, including boot drives). We can’t guarantee that the components aren’t nearing the end of their life, but these pods should be in decent working order (and if they aren’t what a fun tinkering project!).

Things to Know About The Storage Pods:

  • Storage Pod 2.0 and 3.0 chassis only.
  • No boot drives. You will need to procure one before these become bootable.
  • We are not able to ship these pods. If you cannot come in person on the date and time below, please make arrangements for someone to come and pick them up on your behalf.

Pickup Event Information:

Date: Friday, June 28th, 2019
Time: 10:00am PST-5:00pm PST
Place: 11085 Sun Center Dr., Rancho Cordova CA, 95670

The post Come and Get ‘Em — Storage Pods That Is appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Marketing Associate

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-marketing-associate/

“You know what’s worth every. single. penny? @backblaze #lifesaver”

Andrei P. (Backblaze customer)

Are you interested in joining a veteran marketing team responsible for bringing almost 30 million page views to our website and over three million page views to our blog each year? A team that helps tell the tales behind the 40 billion files we’ve recovered for our customers? A team that tries to be open, honest, and transparent — to the point of releasing the designs to our Storage Pod, part of the secret sauce that allowed us to manage over 750 petabytes of data in the our cloud?

Backblaze, recommended by The Verge, The Next Web, Lifewire, Tom’s Guide, The New York Times, and many others, is looking for a Marketing Associate to join us and help take us to the next level.

As the Marketing Associate you’ll be helping with:

  • Podcast advertising — Backblaze was very early in the game and remains active to this day. You’ll be prospecting for new shows, creating ad copy to highlight Backblaze, reconciling how those shows performed, and building relationships with the hosts and distribution companies to make sure we’re constantly in the mix and in the know.
  • Newsletter and email campaigns — Backblaze uses emails to communicate both educational and service-level information to our customers. You’ll be responsible for collaborating with your marketing team members to create emails highlighting our different business lines and verticals, keeping the campaigns and newsletters on-time, and handling the formatting/editing/link-checking to make sure it all goes seamlessly.
  • Campaign reconciliation — Backblaze has a lot of projects and campaigns going on all the time. You’ll help make sure our campaigns are properly tracked and will look for patterns that can help them be even more successful.
  • FAQs — Making sure our customers know how our products work is paramount. You’ll be working with project managers and our support department to make sure new products and features are properly documented and building the bones for FAQ articles that need to be created. You’ll also help maintain existing FAQs by updating screenshots and language should something change.
  • Miscellaneous — Our favorite category! Backblaze may have been around for almost 13 years now, but we still operate like a startup. That means a fast-paced environment where we’ll be moving quickly with lots of interesting projects to work on every week. This is lovingly internally referred to as the “Spec Ops” team!

Tools We’d Like You To Know:

  • Office Suite Applications — Microsoft Word & Excel and/or Google Docs, Google Sheets, etc.
  • Email Marketing / CRM — HubSpot, Mailchimp, Constant Contact, etc.
  • Social Media — Twitter, Facebook, LinkedIn, etc.

Knowledge That Could Be Useful:

  • Creative writing
  • Research and analytics
  • Photo editing — Photoshop or equivalent

Are You Our Person?
We’re looking for a person who can join our team and hit the ground running. If you’re not afraid of working on interesting problems, joining a dynamic team, and being willing to outperform the competition, I want to talk to you!

How to Apply:
If the above sounds like you and what you’ll be doing sounds like a good time, we want to talk to you!

  • Send an email to: jobscontact@backblaze.com with the subject “Marketing Associate.”
  • Include your resume.
  • Tell us a little bit about yourself.

This position is located in our San Mateo, California office. Backblaze is an Equal Opportunity Employer.

The post Wanted: Marketing Associate appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

No, Thank You!

Post Syndicated from Yev original https://www.backblaze.com/blog/no-thank-you/

collage of thank you notes sent to Backblaze

One of the things that can get lost in the day-to-day operations of a company is how you’re helping the people at the other end of your product or service. Everyone is busy working on their projects, trying to make the product better, but sometimes if you’re laser-focused on your tasks you can miss the larger picture. Sure, Backblaze team members know that backups are important, and that affordable cloud storage is needed for all kinds of people and organizations, but sometimes it takes a nice handwritten note to remind us that the hard work we’re doing is making a difference.

Handwritten notes might sound a little funny in our digital age, but when users return their USB hard drives to us for a refund, they sometimes leave a little note, and it makes our day whenever we see them. We like to share these with the company whenever they come in, and wanted to highlight a few of them in this post!

Thank you for being a life saver

Thank you Backblaze! You saved all of Mom's pictures!

Thank you, Thank you, Thank you!!! You're the best.

Thanks Backblaze! The restore worked like a charm!

Thanks Backblaze! You saved the family photos again!

We love getting little notes like this because it helps remind us that we’re truly making a difference. If you’re using web services that are lifesavers or give you the warm and fuzzies, go ahead and send them a thank you note — the notes are even mentioned in our recent Who We Are & What We Do video! We’re sure they’ll love the kudos.

Have a tool or service that you love? Give them a shout-out in the comments below!

The post No, Thank You! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Who We Are & What We Do

Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/who-we-are-what-we-do/

Tina, Backblaze Director of Software Engineering

We recently celebrated our 12-year anniversary as a company (see our company timeline). We thought it’d be a great time to make a video showing who we are and what kind of company we’ve built.

In the video, we gave members of our team the opportunity to use their own words to describe what it’s like to work at Backblaze.

We’re still growing and we have openings in engineering, marketing, product management, devops, and operations. If, after viewing the video and reading over the job listings, you think there might be a fit for you, we’d love to have a conversation about joining the Backblaze family.

We hope you take a look at our video entitled, Who We Are & What We Do.

The post Who We Are & What We Do appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Dan: Junior Support Technician

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-dan-junior-support-technician/

Backblaze Tech Support - Dan

The latest person to join our growing Technical Support team is Dan! He joins us in the role of a Junior Support Technician. One thing that isn’t mentioned in his profile below is that he’s a whiz at Rocket League! Let’s learn a bit more about Dan shall we?

What is your Backblaze title?
Jr. Support Technician.

Where are you originally from?
I am originally from California but I have moved a lot! I spent five years living in Washington, D.C., but have been in California since 2007 and various parts of the Bay Area since 2011.

What attracted you to Backblaze?
The opportunity to work at Backblaze was first brought up to me by Troy when we were classmates at SFSU (San Francisco State University for you out-of-towners — Ed.).

What do you expect to learn while being at Backblaze?
I expect to learn how to be a functioning part of the support team and the company as a whole.

Where else have you worked?
I worked at Round Table Pizza, mastering the art of delivery. My delivering skills were later expanded from pizza to people when I worked for a ride-share app.

Where did you go to school?
I recently graduated from San Francisco State University. Go Gators!!!

What’s your dream job?
I don’t know about dream job, but I am interested in creating/writing content for a service like YouTube, Twitch, or Apple Podcasts at some point.

Of what achievements are you most proud of?
I am proud of finishing school. I have also jumped out of a plane a dozen times and lived to tell the story!

Why do you like certain things?
I like things that give me a sense of accomplishment, whether that be learning a new thing, winning a game, or finishing a good book.

Favorite place you’ve traveled?
I had a great time in Costa Rica. Their food is delicious and the people were very friendly.

Favorite hobby?
My favorite hobbies are gaming, reading, skiing, and rock climbing.

Favorite food?
Peanut butter. On a spoon.

Star Trek or Star Wars?
Star Wars.

Coke or Pepsi?
Coca-Cola.

Anything else you’d like to tell us?
I’m really excited to be here, and am looking forward to getting to know all of you!

Welcome aboard Dan! We’re happy to have you and hope to host a Rocket League tournament in the office soon!

The post Welcome Dan: Junior Support Technician appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Renewals Specialist

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-renewals-specialist/

Hiring - Cecilia
What is a Renewal Specialist?
As a Backblaze Renewals Specialist, you are in charge of maintaining a connection with the lifeblood of Backblaze: our customers. You will be responsible for selling, supporting, and managing subscription renewals for existing customers. You will work closely with sales, support, and marketing teams to share customer feedback and spot real-time trends.

The Ideal Candidate:
You have relevant experience in subscription renewals and account management in the online backup and cloud storage industry. You are an expert in CRM and Sales Automation systems. You are an empathetic and active listener with excellent written and oral communication skills. You are comfortable following a process while being detail-oriented and highly organized. Lastly, you are motivated by our higher mission: helping businesses grow without fear of losing important data.

What We Need From You:

  • Achieve (and occasionally exceed) monthly renewal targets
  • Create, contact, and track progress on renewals via Salesforce opportunities
  • Understand and utilize customer product usage reports
  • Learn how businesses successfully use Backblaze to explain our value proposition
  • Uncover up-selling and generate cross-sell leads during business reviews
  • Update and maintain accurate Salesforce account and contact records
  • Assist with non-technical issues such as billing and invoicing questions
  • Help existing customers with compliance and security questions
  • Escalate accounts at risk of churning to Sales Management

Some Desirable Qualities You Can Bring With You:

  • BA/BS or equivalent educational background
  • Excellent communication/active listening/customer empathy skills
  • One or more years experience in renewals, account management, or customer services preferable in the software industry
  • Familiarity with Salesforce (CRM), Outreach (Sales Automation) and Google App Suite (Gmail, Slides, Docs)
  • Ability to be helpful and knowledgeable, confident, and resilient, and maintain integrity and credibility in the face of challenges and unexpected ambiguity
  • This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Renewals Specialist in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Renewals Specialist appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Software Engineering Manager

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-software-engineering-manager/

    Hiring - Cecilia

    Want to work at a company that helps customers in over 150 countries around the world protect their data? Do you want to challenge yourself with a business that serves consumers, SMBs, enterprises, and developers?

    Backblaze delivers high-availability cloud-scale services that our customers count on for reliable data storage. The engineering team prides itself on getting work done, doing the right thing for our customers, and keeping a pace that is sustainable over the long run. We do amazing things while working normal hours, and have time for life outside work.

    If all that sounds interesting, you might be interested to know that Backblaze is looking for a Software Manager!

    Want to know what you’ll be doing?
    As a Software Manager, you will lead a team of Software Engineers in architecting, developing, testing, and deploying high quality software. You will play a key role in product development, starting from collaborating with Product Management on feature definition to deployment. Your technical acumen, project management, communication and collaborative skills will help the team to be product focused and keep deliverables on track.

    Preferred Qualifications:

    • 3+ years of management experience leading a software development team.
    • Motivation to take the initiative in a constantly changing work environment.
    • Experience working across functions with organizations such as Operations, Product Management, and Marketing.
    • Ability to partner with Product Management to manage current and upcoming projects, understand and navigate through competing priorities, and provide work estimation.
    • Skills to mitigate project risks including business, technical, and schedule risks.
    • Strong understanding of web technologies, Javascript, HTML, CSS , and experience developing applications in a Java ecosystem.
    • Experience in software development life cycle — Planning, Development, Integration, Validation, Release.
    • Drive to continually improve engineering processes and standards and drive adoption throughout organization.
    • Good interpersonal skills to manage projects through difficult obstacles.
    • Leadership to develop, mentor, coach, and grow the team.

    Also a Plus:

    • Experience managing teams building mobile and desktop apps.
    • Passionate about usability/interface design, and user behavior testing.

    Backblaze Employees Have:

    • Good attitude and willingness to do what it takes to get the job done.
    • Strong desire to work for a small, fast paced company.
    • Desire to learn and adapt to rapidly changing technologies and work environment.
    • Comfort with well-behaved pets in the office.

    This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Software Engineering Manager in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Software Engineering Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wrap-Up of NAB 2019 in Las Vegas

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/wrap-up-of-nab-2019-in-las-vegas/

    Backblaze at NAB 2019 in Las Vegas

    Backblaze just returned from exhibiting at NAB in Las Vegas, where, according to just about everyone, the cloud is a growing topic of interest.

    “Cloud is becoming a central interest and more people are warming up to it,” according to Backblaze Director of Marketing, Yev Pusin. “Things have changed since last year. There’s definitely more interest in how the cloud fits into creative workflows.”

    NAB 2019
    Skip and Yev of Backblaze talk to a booth visitor

    Skip Levens, Director of Product Marketing for Backblaze, observed that the show this year is “rightly focusing on the storyteller, and that NAB has evolved from its strong broadcast roots to serve storytellers of every kind on every new kind of platform and medium, which are all available to see at the show.”

    NAB 2019
    Backblaze’s busy booth at NAB

    Skip also observed that Backblaze is ready to be the cloud storage of choice for creative professionals. “Behind the scenes we’ve been updating our infrastructure and technology to better serve our customers who have more and more very high resolution production content that’s above 4K, HDR workflows, internet-routed video, and cloud-backed content libraries for extremely agile content production. Combine Backblaze’s low cost with 11 9’s of durability and instant availability of your data and content, and you have an unbeatable combination to give creative professionals what they need today.”

    NAB 2019
    Nathan, Victoria, Troy, Nilay, Janet, and Terry of Backblaze answered lots of questions from visitors to the show
    NAB 2019
    Ahin and Andrew of Backblaze

    Backblaze CEO Gleb Budman also felt that the crowd this year was more interested in the cloud. “Overall, it felt like people understood how useful the cloud can be. They’re tired of using tape, and they’re facing the challenge of handling the huge volumes of data being generated by 8K cameras.”

    “It was great to talk to our customers at the show. Some just came by to say, ‘I love you guys and read your blog posts.’ Others want to better understand how to use B2.”

    It wasn’t all cloud talk and HD video at the show. Our booth staff noted a lot of attendees wearing cowboy hats, likely because the Academy of Country Music Awards (CMA) show was held at the MGM Grand the Sunday when NAB opened. Backblaze didn’t disappoint with the booth giveaways, either. We gave away 1,000 Backblaze nerd pens and 1,200 bags of pink cloud candy just on the first day. If that doesn’t show growing interest in the cloud, we don’t know what does!

    NAB 2019 iconik demo
    Booth visitors get a demo of how to use iconik and B2 to manage media assets.
    NAB 2019
    B2 built out of Backblaze Storage Pods with display of some of the B2 workflow partners.

    Blog Series for NAB

    If you’ve been following the blog, you know that our creative workflow experts at Backblaze wrote a series of posts on creative media workflows. Don’t miss them!

    Video From NAB Show 2019 Dailies — Ortana Media Group & Backblaze

    James Gibson, founder & CEO of Ortana, talks with Backblaze VP of Marketing Ahin Thomas about why B2 Cloud Storage and the Cubix MAM & Orchestration platform together make a great solution.

    Were You at NAB?

    If you were at NAB this year, we hope you stopped by the Backblaze booth to say hello. We’d like to hear what you saw at the show that was interesting or exciting. Please let us know in the comments.

    The post Wrap-Up of NAB 2019 in Las Vegas appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Google+ is Shutting Down: Save Your Content By March 31

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/google-is-shutting-down-save-your-content-by-march-31/

    Farewell Google+

    If you’re a user of Google+, the internet-based social network, you recently received a notice that the service is shutting down on April 2. If you have any content on Google+ that you’d like to save, you need to get it out by Sunday, March 31.

    If the already have copies of that content, you’re OK, but if any of that content exists only on Google+, you’ll want to make sure you retrieve it prior to the deadline

    No other Google products (such as Gmail, Google Photos, Google Drive, YouTube) are affected. Any photos and videos already backed up in Google Photos will not be deleted.

    A Reminder to Keep Your Data Safe and Secure

    This action by Google, as well as the recent Myspace content deletion accident, are good reminders that you never want to be in the situation where the only copy of your data is in one place if that one place isn’t expressly designed for long-term secure archiving. Any data you have that you value — whether on your local computer, on an external disk, on backup media, or in the cloud — shouldn’t exist only in one place.

    If you Have Data in Google+, Here’s How To Retrieve It

    How to download your data.

    Google dialog to download your data
    Google dialog to download your data

    More Information from Google on Google+ Closure

    For more information, see the full Google+ shutdown FAQ.

    The post Google+ is Shutting Down: Save Your Content By March 31 appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome to Our New Blog

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/welcome-to-our-new-blog/

    screenshot of the new Backblaze blog homepage

    As we recently teased, we’ve been working on a new blog design and now it’s here. We invite you to kick the tires, take it for a spin, do a few donuts, and tell us what you think.

    Our goals for the new design were pretty simple:

    1. Present a friendlier user interface
    2. Make it easier for the reader to find content related to what they’re reading
    3. Introduce the reader to content they might not know we wrote about
    4. Make everything work faster

    Specifically, here’s what’s changed:

    • OverallFaster, easier to navigate, more content to discover
      • Faster to load
      • Highly responsive for mobile visitors
      • Worldwide Cloudflare caching
      • Three-column grid layout
      • Smooth scroll back to top of page
    • New Home Page layoutA better introduction to the blog
      • New banner for desktop visitors
      • Featured post(s) at the top of the page
    • Category PagesMore information on categories
      • Optional featured post from that category at the top of the page
      • Category description at the top of the page
    • Tag PagesMore information on tags
      • Tag description is at the top of the page
    • Author PagesWho is the author?
      • Author bio is at top
      • Author’s past posts
    • Post PagesMore information about the content you’re reading
      • Wider post text area
      • New sidebar highlights posts related to the post being read
      • Option to include other content & events related to the current post
      • Option to print post, if desired
    • Archives PageA new way to discover content
      • Discover posts by:
        • Date
        • Category
        • Tag
        • Search
        • Byline

    Our new blog is faster and more flexible so that we can change or add capabilities as we need them. We already have a new more items we’re planning to implement over the coming months.

    Please tell us what you think of the new design and if you have any other enhancements you’d like to see.

    The post Welcome to Our New Blog appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Our Blog Redesign — Coming Soon!

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/our-blog-redesign-coming-soon/

    Our new blog is coming.

    Software and user experience design (UX) that stands still never moves ahead, and that goes for our 11 year-old blog.

    Backblaze’s blog launched in 2008 with a short post by our founder, Gleb Budman, about how a billion PCs are at risk of losing data. Since that first blog post, Backblaze has published 800 more posts. Last year we had over 2.6 million pageviews from an audience that continues to grow month over month.

    The blog was updated in 2014 with a responsive design to serve our increasing number of mobile-based readers, new categories, a new commenting system (Disqus), and the ability to sign up for a blog email list. We also improved our site search function in 2017.

    We’ve been feeling for a while that the blog is overdue for more improvements. We want to expose more of the content we’ve created to more readers and help readers find what interests them from among those hundreds of posts. Searching for content can work, but readers have to know or guess a search term to find out if we’ve written on that topic. That’s not good.

    As the blog gets more and more posts, the challenge is to help readers find all the content on the blog that they might be interested in. Most of our readers come to the blog through organic search, but many are returning readers who are checking on what’s new, or perhaps they learned of a post that interests them through one of our newsletters. Another option is that a reader signed up for our blog mailing list (see the top of this page) and received an email about a post that sounds interesting.

    For the next iteration of our blog, we wanted to expose more of the content we’ve created to more readers, help them find related content they might be interested in, and just make it much easier to navigate our site and find topics of interest.

    These Are the Goals for Our Blog Update

    • Present a friendlier user interface
    • Make it easier for the reader to find content related to what they’re reading
    • Introduce the reader to content they might not know we wrote about
    • Make everything work faster

    We hope the new design fulfills these goals, and we invite you — once the new design has launched — to tell us how we did. We made the design much more flexible so if it turns out that something doesn’t work as well as we hoped, or we get great suggestions from our readers, we can easily change the blog to incorporate those ideas.

    We’re putting the finishing touches on the new design, so it won’t be long until it’s live. After it’s launched, we’ll write more about what we changed, and why.

    We’re looking forward to showing the latest version of our blog to our readers. Stay tuned!

    The post Our Blog Redesign — Coming Soon! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Senior Director of Product Management

    Post Syndicated from Gleb Budman original https://www.backblaze.com/blog/wanted-senior-director-of-product-management/

    We're Hiring -- Senior Director of Product Management

    “You know what’s worth every. single. penny? @backblaze #lifesaver”
    Andrei P. (Backblaze customer)

    Do you want to lead product management for a set of products that have helped hundreds of thousands of customers in over 150 countries with their storage and backup needs; products people love and are often grateful for? Let’s chat.

    Backblaze started over a decade ago and built a cloud storage platform, which is 1/4th the price of Amazon/Google/Microsoft, by developing custom Storage Pod hardware and purpose-built Vault software. On top of it, we’ve built out three business lines:

    • Personal Backup — consumer cloud backup for Mac/PCs
    • Business Backup — business cloud backup for Macs/PCs
    • B2 Cloud Storage — high-performance cloud storage for backups, hosting, development

    All three generate millions of dollars in revenue and are loved for their ease-of-use and affordability.

    And that’s where you come in. We’re hiring a Director of Product Management, reporting to me (CEO), to lead the product management function for Backblaze. You would be the first product manager and get to establish the approach as well as drive the roadmap in a fast-growing company that is cash-flow positive and has built a cloud storage platform on the scale of Dropbox & Facebook with a mere $3m of funding.

    So if you:

    Care deeply about product experience: You learn about customer needs, empathize with them, and aim to build a product experience that they’ll love. You believe products should be easy-to-use, even if they’re being used by people who are extremely technical. You always start with “what’s the right customer experience” and then work backwards from there.

    Use gut and data: You research the market and dig into data from surveys, sales, and support; but also have good judgement to interpret the data and make decisions with imperfect information.

    Work with everyone: You know that this role is one of the most cross-functional in the company, needing input from across the organization on product needs, planning with engineering on what’s possible when, and planning and communication to the organization around roadmaps and launches. You care about culture and values and like to be a steward for values such as transparency, collaboration, inclusiveness, accountability and experimentation.

    Think big picture: You look at where the market is headed and come up with strategy and roadmaps to deliver product lines to support the future.

    And sweat the details: You ensure the individual features are clearly defined and work with design and engineering to get them built.

    Build enough process: You build clear processes/guidelines/documents that are necessary to communicate and scale an organization, but know that a 100-page requirements document will never get read.

    Are technically proficient: You don’t have to have an engineering background, but among your products you will be managing an API-enabled storage platform used by developers, and that can’t be scary.

    Embrace life at a growth-stage company: You are comfortable with an environment where product management hasn’t been defined role. You embrace the challenge of defining and establishing the role within an existing company.

    Have launched multiple successful products: preferably on multiple platforms (Windows, macOS, Web, iOS, Android)

    Are familiar with storage/backup: You don’t have to know about storage or backup. (Most of us didn’t when we started.) But it wouldn’t hurt.

    If this sounds like you, I’d love to chat with you about taking ownership of our product management function to create the next evolution of our products.

    The post Wanted: Senior Director of Product Management appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Shaneika: Account Executive

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-shaneika-account-executive/

    Shaneika

    Backblaze Business Backup is growing and to help bring customers on-board our sales department is growing! To help being new clients into the Backblaze fold Shaneika has joined the Backblaze team. Let’s learn a bit more about Shaneika shall we?

    What is your Backblaze Title?
    Account Executive.

    Where are you originally from?
    Brooklyn, NY.

    What attracted you to Backblaze?
    The fact that BackBlaze is rising to be the leader in cloud storage and the reviews were phenomenal when I did an extensive review on the company.

    What do you expect to learn while being at Backblaze?
    I would really like to get a handle on the interface, using it as a client as well as using it as an employee. This will enable me to be familiar with what I am selling and what to engage the client with.

    Where else have you worked?
    Oracle, Stamps.com, Envise.

    Where did you go to school?
    Oak Grove High School and University of Phoenix.

    What’s your dream job?
    Eventually becoming a director or VP of sales, however that is later down the line, as my main goal is to get acclimated with my position.

    Favorite place you’ve traveled?
    St Lucia.

    Favorite hobby?
    Sewing for now. My boyfriend got me a sewing machine last year after I mentioned how nice they were at Costco and got one. I am not on Michael Kors level, but I am getting there. NOT!

    Of what achievement are you most proud?
    Raising my 3 boys.

    Star Trek or Star Wars?
    Star Wars. It actually got real interesting when they brought Adam Driver on. LOVE HIM!

    Coke or Pepsi?
    Pepsi, of course.

    Favorite food?
    Curry Goat or Jerk Chicken.

    Why do you like certain things?
    Anything that brings laughter and smiling. We don’t have enough of that, so it is always has been an essential part in life for me. Life is definitely too short not to enjoy it to the fullest!

    Anything else you’d like you’d like to tell us?
    I volunteer during the holidays serving the homeless and sometimes during the year. I am always open to taking others along. Hint Hint 🙂

    Welcome aboard Shaneika! We’ll try to get a volunteer group to help you out one of these days!

    The post Welcome Shaneika: Account Executive appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Crystal: Account Executive

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-crystal-account-executive/

    Crystal

    Backblaze Business Backup is growing and to help bring customers on-board our sales department is growing! To help being new clients into the Backblaze fold Crystal has joined the Backblaze team. Let’s learn a bit more about Crystal shall we?

    What is your Backblaze Title?
    Account Executive.

    Where are you originally from?
    Virginia.

    What attracted you to Backblaze?
    Great reputation, location, and familiar product.

    What do you expect to learn while being at Backblaze?
    I expect to learn more about the B2B backup needs and challenges.

    Where else have you worked?
    UMA, College Nannies, NinjaRMM.

    Where did you go to school?
    I went to ASU and University of Phoenix.

    What’s your dream job?
    Musical/Score Director.

    Favorite place you’ve traveled?
    USVI.

    Favorite hobby?
    Baking.

    Of what achievement are you most proud?
    I am most proud of winning a scholarship (Italian Heritage) to pay for college.

    Star Trek or Star Wars?
    Star Wars.

    Coke or Pepsi?
    Coke — not really a soda fan though.

    Favorite food?
    Pizza.

    Why do you like certain things?
    I like playing poker cause it’s a family tradition, I like to take boxing classes because they are a fun way to stay in shape.

    Anything else you’d like you’d like to tell us?
    I am new to the Bay Area from Tampa Florida.

    Welcome aboard Crystal! We’ll have to keep an eye on your during our next poker night!

    The post Welcome Crystal: Account Executive appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Elliot: Data Center Tech

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-elliot-data-center-tech/

    Elliot

    As we cross 750 petabytes and march towards 800, we need more people in the data enter helping us keep our over 100,000 hard drives spinning! To help us with that, Elliot came aboard! Let’s learn a bit more about Elliot shall we?

    What is your Backblaze title?
    Data Center Tech.

    Where are you originally from?
    San Francisco.

    What attracted you to Backblaze?
    The Strong Coffee….And working on PC’s is my dream job!

    What do you expect to learn while being at Backblaze?
    How to expand my server knowledge.

    Where else have you worked?
    Genentech.

    Where did you go to school?
    Bear River, Heald College.

    What’s your dream job?
    PC build and repair specialist.

    Favorite place you’ve traveled?
    Holland.

    Favorite hobby?
    Bumping my tunage.

    Of what achievement are you most proud?
    To be honest landing this job has been a dream come true!

    Star Trek or Star Wars?
    Both.

    Coke or Pepsi?
    Coke.

    Favorite food?
    Dim Sum.

    Why do you like certain things?
    Because I love being part of a team.

    Anything else you’d like you’d like to tell us?
    This job feels like the best decision of my life. I really appreciate everyone giving me a chance.

    Welcome aboard Elliot. Thanks for coming along with us and helping keep our data centers running!

    The post Welcome Elliot: Data Center Tech appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Senior Director of Product Marketing

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/wanted-senior-director-of-product-marketing/

    We're hiring

    That tweet, along with hundreds of other positive comments, came in the day we announced a price increase. We’re proud (and humbled) to have such strong relationships with our customers that they root for our success.

    We’re looking for a Product Marketing leader who understands and loves focusing on the customer.

    About Backblaze

    Backblaze provides cloud storage that’s astonishingly easy to use and low cost. Our customers use our services so they can pursue dreams like curing cancer (genome mapping is data intensive), archiving the work of some of the greatest artists on the planet (learn more about how Austin City Limits uses B2), or simply sleeping well at night (anyone that’s spilled a cup of coffee on a laptop knows the relief that comes with complete, secure backups). We are entrusted with over 750 PBs of data from customers in more than 150 countries. From a storage standpoint, our platform is on the scale of Dropbox & Facebook. We exited 2018 with a strong growth rate, with a cash flow positive (read — our customer acquisition efforts are profitable). We’ve done all this with just $3M of funding.

    How? Our team is maniacally focused on understanding customer needs and then providing solutions. More than half of our business comes from self-service customers — they get started without needing to talk to us.

    How Marketing at Backblaze Works

    • We think of Product Marketing as verticalized business owners. Our product marketers are expected to be athletes that can define and marshal our resources towards clear objectives. We are looking for someone that will lead the team — both as a manager and a contributor.
    • Acquisition via content marketing. We’ll have ~3M visitors to the blog this year that come to read compelling, if a little wonky, content on how things actually work. Our secret is writing about customer problems and solutions.
    • Conversion of website traffic. That means working cross-functionally to continually remove friction from the user experience — website flows and content that directly helps customers solve problems.
    • Sales enablement for a growing team. Increasingly, we have customers that want/need to engage with Sales. That is great, and, Marketing needs to provide our Sales team with the tools to succeed.
    • Collaboration with technology partners. B2 is integrated into leading hardware and software solutions. Because of our brand reputation and marketing reach, many partners integrate B2 because they want to run joint campaigns to promote our solutions. Once and integration is validated, Product Marketing owns the relationship with the partner.
    • Provide insights and feedback. We are a collaborative organization — our product marketers are key voices in representing our customers.

    The Role: Senior Director of Product Marketing

    Reporting directly to the VP of Marketing, you will lead a growing team of product marketers.

    The Right Fit for our Sr. Director of Product Marketing

    • Loves being a marketer. Backblaze spans a variety of customer segments including Consumer, SMBs, and Developers. We’re looking for someone that enjoys serving multiple segments.
      • Capable of leading all of Product Marketing, not just one vertical.
    • Possesses the right amount of experience. 10+ years of product/solutions marketing within technical infrastructure, at least 3 years in storage or cloud. Experience with eCommerce/self-service SaaS preferred.
      • Foundation in place to succeed from day one.
    • Demonstrates passion for talent development. You’ll be leading a talented team and you must ensure that Backblaze remains a place that people enjoy working.
      • Has led and grown successful teams.
    • Obsesses over the story. Whether creating a new webpage or writing up a case study, we strive to create stories that engage. We are looking for someone that is a polished writer and talented editor.
      • Superior communication skills combined with the necessary technical proficiency to tell cloud storage stories.
    • Builds enough process. You build clear processes/guidelines/documents that are necessary to communicate and scale an organization, but know that if there’s a 100 page manual, we’re probably making things too hard.
      • Articulates a considered approach to trying something new and, when successful, scaling to a repeatable process for others.
    • Blends analysis with instinct. Marketers should own the data wherever possible. However, particularly in hypergrowth settings, there are times we just need to take a bet and be willing to fail.
      • A track record of driving quantified results.

    Some of Our More Popular Perks

    Backblaze offers an unlimited vacation policy, fully stocked kitchens, twice a week catered breakfast and lunch, superior coffee, and a generous skills training policy to continue your professional development. Our dog friendly office in San Mateo is easily accessible from CalTrain, 280, and 101.

    If this all sounds like you:

    • Send an email to jobscontact@backblaze.com with the position in the subject line.
    • Tell us a bit about your work history.
    • Include your resume.
    • Share an example of talent development, either from your past or something you found notable. Why did it stick out to you? How have you applied it to your work? (less than 500 words)

    The post Wanted: Senior Director of Product Marketing appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Mikeal: Data Center Tech

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-mikeal-data-center-tech/

    Mikael

    As we cross 750 petabytes and march towards 800, we need more people in the data center helping us keep our over 100,000 hard drives spinning! To help us with that, Mikael came aboard! Let’s learn a bit more about Mikael shall we?

    What is your Backblaze title?
    Data Center Tech.

    Where are you originally from?
    I grew up in Durango, Colorado.

    What attracted you to Backblaze?
    I loved what I had heard about the atmosphere and the type of work. And besides, who doesn’t want to live in California?

    What do you expect to learn while being at Backblaze?
    I hope to learn everything that Backblaze can possibly teach me.

    Where else have you worked?
    I worked for a large HVAC company for many years, and am so excited to be moving into a new field!

    Where did you go to school?
    I went to college at CNM, in Albuquerque NM.

    What’s your dream job?
    I have always dreamt of owning a small gaming store, the kind that sells magic cards and DnD dice.

    Favorite place you’ve traveled?
    I spent two weeks in Rome, and almost didn’t get on the flight home because I loved it so much.

    Favorite hobby?
    My all time favorite would be running Dungeons and Dragons games for my friends, but I also love video games, snowboarding, and napping.

    Of what achievement are you most proud?
    I once overwhelmed the support staff for Grinding Gear Games, the company that makes the ARPG Path of Exile.

    Star Trek or Star Wars?
    Can I say The Matrix?

    Coke or Pepsi?
    Coke for sure.

    Favorite food?
    Nothing beats biscuits and gravy.

    Why do you like certain things?
    Because if I didn’t, then I wouldn’t like them, and that wouldn’t be very fair to the things now would it?

    Anything else you’d like you’d like to tell us?
    I have been told that working with me is an adventure, so all I can say is I hope you are ready to roll initiative!

    Welcome aboard Mikael. Thanks for rolling high on your initiative and joining our crew!

    The post Welcome Mikeal: Data Center Tech appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Brad: Junior Support Technician

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-brad-junior-support-technician/

    Brad

    As Backblaze continues to grow, we need great people to take care of our customers’ questions and make sure they have a good experience with our service. The latest person to join our support team is Brad. Let’s learn a bit more about Brad, shall we?

    What is your Backblaze title?
    Junior Support Tech

    Where are you originally from?
    San Jose, CA

    What attracted you to Backblaze?
    Good word of mouth.

    What do you expect to learn while being at Backblaze?
    Support skills.

    Where else have you worked?
    Pro-Transport 1.

    Where did you go to school?
    San Jose, CA.

    What’s your dream job?
    Somewhere with a consistent flow of fixing things and helping people.

    Favorite place you’ve traveled?
    Portland.

    Favorite hobby?
    Video games.

    Of what achievement are you most proud?
    Becoming a paramedic.

    Star Trek or Star Wars?
    Both.

    Coke or Pepsi?
    Water?

    Favorite food?
    Burritos.

    Why do you like certain things?
    Probably a combination of dopamine responses and social reinforcement.

    Anything else you’d like you’d like to tell us?
    Something clever and witty something something.

    Welcome aboard Brad and thanks for that clever and very witty something something!

    The post Welcome Brad: Junior Support Technician appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.