Tag Archives: Backblaze Bits

Welcome Kim — Senior Engineering Manager

Post Syndicated from Nicole Perry original https://www.backblaze.com/blog/welcome-kim-senior-engineering-manager/

Joining to help manage our amazing, ever-growing team of engineers is Kim. Kim’s background with companies like Microsoft and Salesforce.com makes her a great addition to the team. Let’s learn a little more about Kim, shall we?

What is your Backblaze title?
Senior engineering manager.

Where are you originally from?
I was born in Vietnam and came to the United States when I was 11 years old.

What attracted you to Backblaze?
I worked with Tina Cessna back in Salesforce.com and she told me this is a great company to work for, surrounded by smart and friendly people.

What do you expect to learn while being at Backblaze?
I expect to learn more about backup and restore business and technologies.

Where else have you worked?
I worked for Salesforce.com for 7 years and prior to that at Microsoft for 10 years.

Where did you go to school?
I graduated from San Jose State University with a B.S in Business Accounting.

Of what achievements are you most proud of?
Having two beautiful kids.

Favorite place you’ve traveled?
I have too many places. To name a few: Italy, Croatia, and Japan.

Favorite hobby?

Favorite food?
Good food! I work for food.

Star Trek or Star Wars?
Star Wars.

Coke or Pepsi?
Water and coffee.

In an office full of foodies, we feel like you will fit in great here at Backblaze Kim! Welcome aboard!

The post Welcome Kim — Senior Engineering Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Graphic Designer

Post Syndicated from Ahin Thomas original https://www.backblaze.com/blog/wanted-graphic-designer/


We’re looking for a graphic designer who understands and loves focusing on the customer. As importantly, we’re looking for someone that wants to be on a team that shows genuine care for each other. Put more plainly, we’re looking for a teammate.

About Backblaze

Backblaze provides cloud storage that’s astonishingly easy to use and low cost. Our customers use our services so they can pursue dreams like curing cancer (genome mapping is data intensive), archiving the work of some of the greatest artists on the planet (learn more about how Austin City Limits uses B2), or simply sleeping well at night (anyone that’s spilled a cup of coffee on a laptop knows the relief that comes with complete, secure backups). We are entrusted with over 750 PB of data from customers in more than 150 countries. From a storage standpoint, our platform is on the scale of Dropbox & Facebook.

More importantly, we’ve earned the trust and support of our customers. When we raised our prices, we got hundreds of tweets like this.

We’re proud (and humbled) to have such strong relationships with our customers that they root for our success.

More About The Opportunity

Our customer base is diverse (from consumer to SMB to developer) and our design approach represents our need to connect with a wide audience while maintaining a consistent brand identity.

Backblaze has five co-founders (all of whom are still working at Backblaze today). One of our founders, Casey, is the VP of design. As our team and business has grown, one person simply cannot serve all of our needs. We have created the role of graphic designer to be a dedicated member of the Marketing department, reporting to the VP of marketing (Ahin). Casey will be focusing full time on our UX needs. As such, our graphic designer is empowered to enable the needs of the Marketing team.

The Ideal Candidate

Is a designer who is ready to jump in at every stage of the creative process, from brainstorming fresh concepts to fine-tuning pixel perfect campaign assets. The ideal person understands how to work with internal customers (members of the Marketing team) to breathe life into our messaging and ensure a consistent brand experience.

The ideal candidate cares about quality, craft, and producing to fixed deadlines.

What you’ll be doing:

  • Webpage design for A/B testing: In conjunction with Marketing leads, create tests to optimize onsite conversion
  • Imagery selection and creation for blog posts
  • Case study layout for print & web
  • Trade show booth design
  • Creating illustrations for print and web
  • Webpage creation/redesign for product launches, marketing campaigns, etc.

The qualities/background we’re looking for:

  • Outstanding portfolio. We love to see your work and all submissions are reviewed. We’re looking for someone with ~ 5 years of professional experience that includes at least 3 years with web enabled businesses (SaaS or eCommerce).
  • Experience with industry standard design tools (Photoshop, Illustrator, etc.). Familiarity with HTML, CSS.
  • Creativity to generate multiple solutions to problems. The best designers work with the business leads to understand what the objective is and then collaborates on the best way to bring it to life.
  • Capable of juggling multiple projects simultaneously, staying organized, and meeting deadlines.
  • Ability to present your work to other members of the team and communicate conceptual ideas and detailed design rationale both verbally and visually. We are a collaborative team that asks everyone to have openness to take direction when it’s given, and confidence to take the lead when it’s not.

Some nice to haves:

  • Experience working with user interface design, typography, iconography, information layout, color, space, and texture.
  • Experience with print, web, and mobile design.
  • JavaScript and JavaScript frameworks (Angular, React).

If this all sounds like you:

Send us an email at jobscontact@backblaze.com. Please put “Graphic Designer” in the subject line. In the email, include:

  • A link to your portfolio.
  • Your resume (either link or attachment).
  • Tell us a bit about why the role seems interesting to you. There is no min or max length, we’re just looking to understand what you’re looking for in your next opportunity.

The post Wanted: Graphic Designer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Interviews From Storage Pod Pickup Day

Post Syndicated from Yev original https://www.backblaze.com/blog/interviews-from-storage-pod-pickup-day/

A pallet of Storage Pods

There’s a saying about good deeds and punishment. What started out as an interesting idea to give away decommissioned Storage Pods to some of our blog readers and fans turned into a mad logistical scramble to get ready for caravans that were forming across the Western US! We get into the details of how this all came together along with some entertaining pictures from the day below, but first, a quick apology! As the person running this madness, I should have done a better job at making sure we were prepared for the amount of interest we’d receive — I apologize and hope that we get a chance to do this again sometime so we can do a better job. Now, back to the fun!

How did this whole thing start?
We have a lot of equipment. A lot. Sometimes that equipment enters the end of its useful life for us. When that happens, we decommission it and the parts get recycled (or fed to robots). This time we decided to remove the data components and give away the entire chassis along with most of the internals. The hope was that these pods, which had performed so dutifully for us at Backblaze, would find a happy home somewhere and bring joy to others in their second life. It turns out that a lot of people were interested in fostering the pods, and we had a lot more demand than we had storage pods. We had about 200 to give away, and it became very clear that we needed to create an RSVP system to make sure people didn’t drive to Sacramento and leave empty-handed. After a few false starts we had a plan, and a great day of pickups!

We enjoyed meeting all of our fans, and were floored by how many different types of people had different use-cases for these pods. We had a lot of people drive in from out of state, from as far as Washington, and one person even flew in from Florida to pick up and ship a few pods home (we can’t quite figure that one out since the cost of the flight and shipping the pod home would have eclipsed the cost of the pod — so if you’re out there Florida Man, please let us know how the trip went!).

We took some pictures and recorded some videos while we were there. We hope you enjoy them and can join us if we ever get to do this again!

We Interviewed Some of the Recipients To See How They Would Use Our Storage Pods

The Backblaze Teams Gets Ready to Hand Out The Pods

Storage Pod pickup day

Lugging Storage Pods Around Is Hard Work

Backblaze techs load storage pods into a car.

Some Fans Showed Their Appreciation With Cookies

Storage Pod pickup day

A Timelapse Video of the Action Throughout The Day

Thanks to everyone that could join us, and we hope to do this again sometime!

The post Interviews From Storage Pod Pickup Day appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Happy Sysadmin Day

Post Syndicated from Yev original https://www.backblaze.com/blog/happy-sysadmin-day/

Happy Sysadmin Day

We love systems administrators and in honor of the 20th annual Sysadmin Day (today, July 26th), we wanted Chris, our sysadmin captain, to write out a few blurbs as an introduction to some of the job postings we have available in his department!

Take it away Chris:

Yev asked me for a few blurbs, and while it was tempting to try and craft some kind of snarky mad lib script to mix and match for him, I’m assured this is worth the time to compose the old-fashioned way. That said, I will leave it to Yev to pay the cat/dog tax on this post.

To avoid prattling on for too long, I’ll jump right into it. Here at Backblaze, we do a lot of building, a lot of fixing, and a lot of running things down. We don’t have an alphabet soup of acronyms doing all of our work for us, we’re building our own infrastructure and picking what we want to run on it. We like open-source, we like innovation, and we like people who have the ability to discern when they’re discovering fire versus reinventing the wheel. I’m Chris, and if any of that sounds like the sort of thing you like, and the sort of person you are, then perhaps after finishing your Sysadmin Day celebrations you should hit us up about some of our open positions.

Sr. Systems Administrator (x2)
You know the drill for this one. Fix that which is broken, build that which is missing, learn that which is unknown. The sort of people who fit here are the sort of people who remember that the full saying is, “Jack of all trades, master of none, but better than master of one.”
Job description: https://www.backblaze.com/blog/wanted-senior-systems-administrator/
Sr. Network Engineer + Network Security Engineer
Networking has come a long way from BNC token ring setups, and the need for people who can wade through that complexity is greater than ever. We need people with solid skills and understanding who can handle the entire cumulonimbus that is living and working at a cloud provider.
Job description: https://www.linkedin.com/jobs/view/1107207062/
TechOps Engineer
Some folks are Neil Armstrong, some folks are Margaret Hamilton, but Apollo 11 wouldn’t have made it to the moon without both. We’re looking for talented engineers to help us with the day-to-day, the moonshots, and everything in-between.
Job description: https://www.linkedin.com/jobs/view/1091591321/

Thank you Chris! If you’re interested in joining the team, the links above contain the job descriptions and application details.

Happy Sysadmin Day!


The post Happy Sysadmin Day appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Nicole — Marketing Associate

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-nicole-marketing-associate/

As our company grows in customers, team members, and projects we find ourselves hiring like mad to keep up. When I created the job description for our first-ever marketing associate, one of the responsibilities was: Miscellaneous — our favorite category!

Backblaze may have been around for almost 13 years now, but we still operate like a startup. That means a fast-paced environment where we’ll be moving quickly with lots of interesting projects to work on every week. This is lovingly internally referred to as the Spec Ops team! That’s because we tend to do whatever is needed to get things done and out the door. We had a great search for candidates who could help me as projects started stacking up, and we found Nicole. She’ll be joining the marketing team and will be taking on some newsletter, churn analysis, and podcast sponsorship functions, in addition to all the various tasks that always come up.

Let’s learn a bit more about Nicole, shall we?

What is your Backblaze title?
Marketing associate

Where are you originally from?
Columbus, Ohio

What attracted you to Backblaze?
The way they engage with their customers on social media is unique. Backblaze treats its customers as friends.

What do you expect to learn while being at Backblaze?
Innovative marketing techniques that are exciting and new!

Where else have you worked?
I previously worked at a staffing company in Columbus as a social media and advertising coordinator. During my time at college, I interned as a development intern at the Leukemia and Lymphoma Society and a social media summer intern at a non-profit that is called Together We Rise.

Where did you go to school?
West Virginia University to study journalism at the Reed College of Media.

What’s your dream job?
Ocean Life Photographer to take photos of beluga whales, sea otters and more!

Of what achievements are you most proud of?
Graduating from college, visiting 37/50 states in America, and teaching my dog how to give a hug.

Why do you like certain things?
I like things that catch me off guard.

Favorite place you’ve traveled?
El Paso, Texas — it’s a beautiful city with a lot of kind people.

Favorite hobby?
Planning dream vacations to fun, new places, investigating new areas and taking my dog to the dog park.

Favorite food?
Pickles from the jar.

Star Trek or Star Wars?
Star Wars! Carrie Fisher/Princess Leia is my inspiration.

Coke or Pepsi?
Coke Zero

Anything else you’d like to tell us?
I can talk for hours about Harry Potter, Gilmore Girls, Bob’s Burgers, Ellen Degeneres, and Michael Buble!

Luckily we have a ton of Coke Zero in the office and a few Gilmore Girls fans in the office so you’ll have plenty of company. Welcome aboard Nicole!

The post Welcome Nicole — Marketing Associate appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Vincent — Business Development Representative

Post Syndicated from Nicole Perry original https://www.backblaze.com/blog/welcome-vincent-business-development-representative/

Backblaze business backup continues to grow and so does the department. Vincent has recently joined the team to help bring new clients to Backblaze! Let’s learn a little more about Vincent, shall we?

What is your Backblaze Title?
Business development representative

Where are you originally from?
Born and raised in San Jose, CA

What attracted you to Backblaze?
The solution, the culture of the company, and the great opportunity for growth with a company that is still growing.

What do you expect to learn while being at Backblaze?
I expect to perfect my sales skills, become better at prospecting, and eventually move to a closing role. Beyond that; I would like to pursue a leadership role.

Where else have you worked?
I was previously a business development representative at Panzura, selling their Hybrid-Cloud NAS solution. Before that, I was a renewal specialist at Barracuda Networks renewing a wide range of networking solutions.

Why do you like certain things?
I like things that force me to be creative.

Favorite hobby?
I’ve been boxing for the past 8 years. I’m hoping to compete soon. My dad has been playing lead guitar in a band since his high school days, so naturally music has always been a part of my life. I’ve been producing music since 2005/2006: everything from hip-hop, R & B, to smooth jazz. I’ve been DJing for a number of years and am always looking for my next gig.

Favorite food?
Too many to name.

Star Trek or Star Wars?
Haven’t seen either. I know, I know. You can’t believe it.

Coke or Pepsi?

Anything else you’d like to tell us?
Hard work. Dedication. Everyone wants to be successful; no one wants to put the work in.

Welcome to the team, Vincent! We may need your DJing skills at our next event!

The post Welcome Vincent — Business Development Representative appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Planned Maintenance (Wednesday July 17th 2-4pm Pacific)

Post Syndicated from Yev original https://www.backblaze.com/blog/planned-maintenance-wednesday-july-17th-2-4pm-pacific/

Backblaze Planned Maintenance - 07/17/2019

We will be having a planned maintenance period today between 2:00pm – 4:00pm Pacific Time. Unfortunately this work needs to be done before our regular maintenance which typically occurs on Thursdays from 2-4pm.

During this time the following may be affected for a small subset of users:

  • Log in to www.backblaze.com
  • Create Backup restores and B2 Cloud Storage Snapshots
  • Start downloading newly created restores (restores already downloading should continue)
  • Uploads will pause (data will continue to be scanned and uploads will resume automatically after the maintenance)
  • Access and download data via the Backblaze Mobile Apps
  • B2 users may not be able to upload files or authorize accounts

Backblaze B2 Cloud Storage will continue to serve files. Not all Backblaze customers will be affected during the maintenance window, but if you are experiencing issues, you are likely in the subset of users affected.

All Backblaze services are expected to resume once maintenance is complete.

We will be updating this post with information as we go through the system maintenance, as well as updating our Twitter feeds for more information.

The post Planned Maintenance (Wednesday July 17th 2-4pm Pacific) appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Mike — Senior Systems Administrator

Post Syndicated from Nicole Perry original https://www.backblaze.com/blog/welcome-mike-senior-systems-administrator/

The data center keeps growing, with well over 500 petabytes of data under management, so we need more systems administrators to help us keep track of all the systems as our operation expands. Our latest systems administrator is Mike! Let’s learn a bit more about him, shall we?

What is your Backblaze title?
Sr. systems administrator.

Where are you originally from?
San Francisco.

What attracted you to Backblaze?
The culture of the company.

What do you expect to learn while being at Backblaze?
Speed and reliability of the Backblaze products, and how to make beer.

Where else have you worked?
Yahoo, Google, Dialpad, GrandCentral, Standard & Poors, Care2.

Where did you go to school?
Mission College/San Jose State.

What’s your dream job?
To watch and report the daily surf forecast on the south side of Maui.

Of what achievements are you most proud of?
Being the best dad in the world.

Why do you like certain things?
If it makes me smile then I will like it.

Favorite place you’ve traveled?

Favorite hobby?

Favorite food?

Star Trek or Star Wars?
Star Wars.

Coke or Pepsi?

Anything else you’d like to tell us?
I don’t sleep.

Welcome to the Backblaze team, Mike! We are excited for you to learn about the speed and reliability of our products and how to make beer — both are very great skills to have working here!

The post Welcome Mike — Senior Systems Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Head of Publishing

Post Syndicated from Ahin Thomas original https://www.backblaze.com/blog/wanted-head-of-publishing/

Backblaze is Hiring

Since 2007, Backblaze has earned our reputation as a leader in data storage. Our products are astonishingly easy to use and affordable. In a market that includes some of the biggest corporations of our time, we have differentiated ourselves by being cleverly unconventional in how we do things.

Our success is tied to the principles of being open and fair. This approach extends to our marketing and, by extension, content efforts. We like to share the stories (and facts) behind what we’re doing. As an example, we open sourced (and promoted) our storage platform that provides the lowest cost of cloud storage on the planet. It explains how we can offer cloud storage at ¼ of the price of Amazon. This storytelling is the fuel of a content marketing machine that drives our top of funnel growth.

We have created a new role, our head of publishing, because as our team has grown, the opportunity to share stories about how people solve problems is getting bigger. Beyond our team of outstanding marketers, we have an organization (from Ops/Engineering/Support etc.) that believes in the spirit of storytelling. Our new head of publishing role has the mandate to act as the chief storytelling coach for all of our writers (substantive editing) as well as ensuring ruthless precision in our execution. In empowering this role, we hope to continually invest in Backblaze’s storytelling strength as fuel for our content marketing efforts.

The head of publishing reports to the VP of marketing and has one direct report, the content director.

The Primary Responsibilities for the Head of Publishing:

  • Editing: Nurture our tradition of creating widely loved and consumed content, with a primary focus on our blog.
    • Every piece of content that ships should be reviewed by the head of publishing. A representative monthly cadence involves the editing of eight blog posts, one case study, one to two webinar presentations and various web pages/knowledge base articles.
    • Drive the effort to create new content franchises — a topic area that can be revisited on a regular cadence (anywhere between quarterly and annual) told as a story that appeals to an audience that will then share it on Reddit, HackerNews, or similar social network. A franchise is unlikely to make a directly commercial pitch. Rather, its goal is brand awareness for Backblaze — create engagement amongst an audience that would plausibly use our products. We measure success through blog comments and social sharing.
      • Our product marketers are tasked with attempting to create one franchise effort each per quarter, our content director should be creating two per quarter. Given these resources, your job is to be a partner and editor for these efforts. We can’t control things that do and do not go viral, we do control our resource allocation and effort.
  • Empower our content director: Create clear processes and standards to enable our content director to do his best work as a writer and copy editor.
    • Our content director is responsible for our blog operations, writing four to six posts per month, and copy editing. You help make the content director successful through coaching, partnership, and creating clarity on standards.
  • Define & execute Corporate Communications: Given customer segments and key messaging from Product Marketing, the head of publishing is responsible for ensuring a compelling corporate communications cadence that meets our strategic requirements.
    • Maintenance of our 90 day content calendar.
    • Running our weekly content meeting so as to ensure that our storytelling is excellent, the content calendar meets the needs of our business lines, and that deliverables are being met.
  • Promote the blog content: Through a combination of your own efforts, and coordinating with the efforts of our social media team, SEO Team, and PR firm.
    • Be the day to day contact with our PR firm — make sure they are aware of our calendar and progress against agreed upon deliverables.
    • Where our PR firm’s mandate does not include blog content that is otherwise pitchable, directly reach out to journalists for coverage.
    • Partner with our social lead to make sure content is promoted.
    • Partner with our SEO lead to make sure content is optimized.
  • Be the storytelling coach for our company: Be a company-wide editorial resource for making our internal and external communications compelling.
    • The first priority of this role is enabling Marketing efforts. In the long run, we want to create a center of excellence inside of Marketing that the entire company can turn to for better storytelling.

Key Measurements of Success

Our activities, ultimately, should contribute to profitable revenue growth for Backblaze. The leading indicators of success, owned by our head of publishing, include:

  • Growth in our blog audience:
    • Increase in email subscribers → Measures the long term engagement with our stories (love of the content). Achieved through a balance of low unsubscribes and new emails collected from blogs and webinars.
    • Increase in blog pageviews → A reflection of the transactional consumption of our content.
  • Organic engagement/syndication of blog posts:
    • Blog post comments → Shows a readership engaged in the conversation.
    • Reddit/HackerNews shares → Measurement of the community finding our content noteworthy. This is the metric to measure the success of our attempts to create franchises.
  • Sales team utilization of content:
    • Qualitative → Does the team feel they have what is needed to succeed?
    • Quantitative → Do they utilize new content in their efforts?

The Traits of Our Perfect Head of Publishing:

  • Excels in digital publishing for both literary and commercial contexts.
  • Comfortable driving and delivering to deadlines.
  • Demonstrates a honed approach to the craft of storytelling.
  • Embraces the interpersonal dynamics of being an editor (coach, cajoler, armchair psychologist, etc.).
  • Held roles that included the dual responsibilities of substantive editing and copy editing.
  • Has innate intellectual curiosity with technical matters. Experience with storage is not a requirement, but we need to have a mutual belief that the subject matter will be interesting for you.

A Little Bit More About Backblaze

In over a decade of operations, we have taken in a total of $3m in invested capital. This bootstrapped approach has helped to create a culture where we’re able to focus on our team. We’re proud to have created a place where people actually like to come to work. Please check out our Careers page to learn a little more and for a quick video of our team talking about our culture.

Sound Interesting?

In fewer than 500 words, describe an interaction you had with an author to help bring out the author’s best work. Our internal screening scorecard is the bullet points articulated under our traits section. We think someone with that kind of background will be successful in the role and a happy member of our team (read: cultural fit).

Our process is to look at the combination homework and your resume to try and understand how many of the traits you possess and, of the ones that you may not obviously possess, try to determine if there’s a plausible translation of your background to what we’re looking for.

If you’re interested, please send your resume and the 500 words to jobscontact@backblaze.com.

The post Wanted: Head of Publishing appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome John — Senior Software Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-john-senior-software-engineer/

Sr. Engineer, John!

As the Backblaze team and products continue to expand we found that we needed more engineers to help us keep up with existing systems and build out news ones (and we’re always hiring, by the way). To help us, we hired a veteran from Minneapolis, John, to join our team as a senior software engineer. Let’s learn a bit more about John, shall we?

What is your Backblaze Title?
Senior software engineer.

Where are you originally from?
A small town in East Central Minnesota called Bock. Think of a small town. Bock is smaller. Now I live in Minneapolis and wouldn’t trade it for anything.

What attracted you to Backblaze?
I have been impressed with Backblaze’s engineering blog.

What do you expect to learn while being at Backblaze?
How to work effectively as a remote employee.

Where else have you worked?
Lots of places, but I suppose you are not wondering about washing dishes or selling tickets at a movie theater. Well, I worked at a place called the Nerdery. I made many websites for ad agencies. I worked at a Backblaze competitor, Code42, working on backup software. Most recently, I worked at Target.

Where did you go to school?
Remember that tiny town? They didn’t have a school. Too small. I went to Milaca, which was five miles away. That is another tiny town, but much bigger than Bock. A while later, I ended up at a community college close to Minneapolis, then MN State, Mankato. Years later, like right now, I am at the UofMN for my Masters.

What’s your dream job?
This one, I hope!

Favorite place you’ve traveled?
Osaka, Japan. I have been to Japan three times. Once to Osaka, twice to Okinawa, with a couple extra days in Tokyo. Osaka was the only place I have visited that I wanted to just move to.

Favorite hobby?
Playing video games. Currently, I love Overwatch, though I suck. I am perpetually in bronze. Other than that, I also currently am obsessed with Dead Cell on the Switch (and everything). It is an amazing Rogue-lite/Metroidvania style game.

Of what achievement are you most proud?
Oh, that’s tough. Probably fining the person to spend my life with.

Star Trek or Star Wars?

Coke or Pepsi?
Diet Coke.

Favorite food?
Pizza. Has to be pizza.

Why do you like certain things?
Because they are awesome!

Anything else you’d like to tell us?
Nothing that I can think of. Something on your mind to tell me?

Thanks John and welcome aboard! You’re a leaf on the wind!

The post Welcome John — Senior Software Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Heard Around Backblaze

Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/heard-around-backblaze/

Backblaze coffee cup

Like any tech company, all of us at Backblaze pay attention to the news and what’s happening in Silicon Valley and other tech communities. We comment on items posted to Slack, debate the latest items sent around via email, or discuss topics around lunchroom tables and in the snack rooms.

If you’re interested in what interests us, then take a look at some of the latest items that have been heard around Backblaze.

New Mac Pros Announced and Ready This Fall — But Will it Fit in Your Carry On?

We were excited to read the specs on the new Apple Mac Pro and some of us daydreamed about how fast it will compile or render, and what our favorite flight simulator will look like with 28 cores.

How would you use all that horsepower? And what’s with that $999 monitor stand?

Mac Pro

Legendary Ramen House to Land in Silicon Valley (next door to us!

Backblaze HQ is located in the heart of downtown San Mateo and in the middle of a vibrant restaurant scene, especially for world-class ramen. We were floored to hear that Taishoken Ramen will open its first US location just a few steps from our office.

Ramen dipping noodles anyone?

Let’s Be Careful Out There

Backblaze famously launched in 2007 because friends of the company couldn’t find a backup solution that worked for them. Well after 12 years, and more than 750PB of customer data stored, we still love and work our tails off to keep it the best service for you.

Still, we’re floored when people take the time to let us know what the service means to them. Jeff Meyer, @soundman1024, was in the path of a tornado in the Midwest recently and what did he do?

Grabbed the important papers and a change of clothes…and didn’t bother with hard drives because Backblaze has my back(ups)!

Glad you’re safe @soundman1024!

Tableau Purchased by Salesforce

We use Salesforce at Backblaze for CRM and Tableau for business intelligence and analytics and wondered how the acquisition of Tableau by Salesforce will affect how we use the software. Will Tableau continue to work with other CRM software vendors and how will Salesforce’s “No Software” cloud-only approach affect on-site installations of Tableau?

We’ll be watching closely.

Salesforce Tableau

Japan’s Office Chair Grand Prix

Backblaze employees saw this story on Japan’s grand prix with office chairs and someone suggested that Backblaze should host a similar competition in San Francisco.

Are they kidding? With SF’s hills?

Giant 4MB Disk Platter on Reddit

A recent Reddit post got a lot of interest here and elsewhere, What a 4 megabyte harddrive looked like in 1965 (iPhone X for scale).

We wondered how many of these platters it would take to store all the data Backblaze has stored for its customers in our data centers.

The answer? Roughly 274,877,906,944 disks.

Giant 4MB drive platter on Reddit

Have a story of backup or recovery you think people would like to hear, or an idea for a topic you’d like us to write about on the blog?
Send your ideas to mailbag@backblaze.com.

The post Heard Around Backblaze appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Come and Get ‘Em — Storage Pods That Is

Post Syndicated from Yev original https://www.backblaze.com/blog/come-and-get-em-storage-pods-that-is/

Backblaze Storage Pod
The time has come to retire some of our old friends: a number of Backblaze Storage Pods that have reached their end of service in our data centers.

Here’s the catch. You need to come and get them! If you’re in the Sacramento area (or interested in traveling to it), we’re going to have a pickup day on Friday, June 28th, 2019.

We’re unfortunately NOT, under any circumstances, able to ship. First come, first served.

Specs: These are a mix of Storage Pod 2.0 and Storage Pod 3.0 chassis with most of the components included (except for hard drives, including boot drives). We can’t guarantee that the components aren’t nearing the end of their life, but these pods should be in decent working order (and if they aren’t what a fun tinkering project!).

Things to Know About The Storage Pods:

  • Storage Pod 2.0 and 3.0 chassis only.
  • No boot drives. You will need to procure one before these become bootable.
  • We are not able to ship these pods. If you cannot come in person on the date and time below, please make arrangements for someone to come and pick them up on your behalf.

Pickup Event Information:

Date: Friday, June 28th, 2019
Time: 10:00am PST-5:00pm PST
Place: 11085 Sun Center Dr., Rancho Cordova CA, 95670

The post Come and Get ‘Em — Storage Pods That Is appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Marketing Associate

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-marketing-associate/

“You know what’s worth every. single. penny? @backblaze #lifesaver”

Andrei P. (Backblaze customer)

Are you interested in joining a veteran marketing team responsible for bringing almost 30 million page views to our website and over three million page views to our blog each year? A team that helps tell the tales behind the 40 billion files we’ve recovered for our customers? A team that tries to be open, honest, and transparent — to the point of releasing the designs to our Storage Pod, part of the secret sauce that allowed us to manage over 750 petabytes of data in the our cloud?

Backblaze, recommended by The Verge, The Next Web, Lifewire, Tom’s Guide, The New York Times, and many others, is looking for a Marketing Associate to join us and help take us to the next level.

As the Marketing Associate you’ll be helping with:

  • Podcast advertising — Backblaze was very early in the game and remains active to this day. You’ll be prospecting for new shows, creating ad copy to highlight Backblaze, reconciling how those shows performed, and building relationships with the hosts and distribution companies to make sure we’re constantly in the mix and in the know.
  • Newsletter and email campaigns — Backblaze uses emails to communicate both educational and service-level information to our customers. You’ll be responsible for collaborating with your marketing team members to create emails highlighting our different business lines and verticals, keeping the campaigns and newsletters on-time, and handling the formatting/editing/link-checking to make sure it all goes seamlessly.
  • Campaign reconciliation — Backblaze has a lot of projects and campaigns going on all the time. You’ll help make sure our campaigns are properly tracked and will look for patterns that can help them be even more successful.
  • FAQs — Making sure our customers know how our products work is paramount. You’ll be working with project managers and our support department to make sure new products and features are properly documented and building the bones for FAQ articles that need to be created. You’ll also help maintain existing FAQs by updating screenshots and language should something change.
  • Miscellaneous — Our favorite category! Backblaze may have been around for almost 13 years now, but we still operate like a startup. That means a fast-paced environment where we’ll be moving quickly with lots of interesting projects to work on every week. This is lovingly internally referred to as the “Spec Ops” team!

Tools We’d Like You To Know:

  • Office Suite Applications — Microsoft Word & Excel and/or Google Docs, Google Sheets, etc.
  • Email Marketing / CRM — HubSpot, Mailchimp, Constant Contact, etc.
  • Social Media — Twitter, Facebook, LinkedIn, etc.

Knowledge That Could Be Useful:

  • Creative writing
  • Research and analytics
  • Photo editing — Photoshop or equivalent

Are You Our Person?
We’re looking for a person who can join our team and hit the ground running. If you’re not afraid of working on interesting problems, joining a dynamic team, and being willing to outperform the competition, I want to talk to you!

How to Apply:
If the above sounds like you and what you’ll be doing sounds like a good time, we want to talk to you!

  • Send an email to: jobscontact@backblaze.com with the subject “Marketing Associate.”
  • Include your resume.
  • Tell us a little bit about yourself.

This position is located in our San Mateo, California office. Backblaze is an Equal Opportunity Employer.

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No, Thank You!

Post Syndicated from Yev original https://www.backblaze.com/blog/no-thank-you/

collage of thank you notes sent to Backblaze

One of the things that can get lost in the day-to-day operations of a company is how you’re helping the people at the other end of your product or service. Everyone is busy working on their projects, trying to make the product better, but sometimes if you’re laser-focused on your tasks you can miss the larger picture. Sure, Backblaze team members know that backups are important, and that affordable cloud storage is needed for all kinds of people and organizations, but sometimes it takes a nice handwritten note to remind us that the hard work we’re doing is making a difference.

Handwritten notes might sound a little funny in our digital age, but when users return their USB hard drives to us for a refund, they sometimes leave a little note, and it makes our day whenever we see them. We like to share these with the company whenever they come in, and wanted to highlight a few of them in this post!

Thank you for being a life saver

Thank you Backblaze! You saved all of Mom's pictures!

Thank you, Thank you, Thank you!!! You're the best.

Thanks Backblaze! The restore worked like a charm!

Thanks Backblaze! You saved the family photos again!

We love getting little notes like this because it helps remind us that we’re truly making a difference. If you’re using web services that are lifesavers or give you the warm and fuzzies, go ahead and send them a thank you note — the notes are even mentioned in our recent Who We Are & What We Do video! We’re sure they’ll love the kudos.

Have a tool or service that you love? Give them a shout-out in the comments below!

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Who We Are & What We Do

Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/who-we-are-what-we-do/

Tina, Backblaze Director of Software Engineering

We recently celebrated our 12-year anniversary as a company (see our company timeline). We thought it’d be a great time to make a video showing who we are and what kind of company we’ve built.

In the video, we gave members of our team the opportunity to use their own words to describe what it’s like to work at Backblaze.

We’re still growing and we have openings in engineering, marketing, product management, devops, and operations. If, after viewing the video and reading over the job listings, you think there might be a fit for you, we’d love to have a conversation about joining the Backblaze family.

We hope you take a look at our video entitled, Who We Are & What We Do.

The post Who We Are & What We Do appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Dan: Junior Support Technician

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-dan-junior-support-technician/

Backblaze Tech Support - Dan

The latest person to join our growing Technical Support team is Dan! He joins us in the role of a Junior Support Technician. One thing that isn’t mentioned in his profile below is that he’s a whiz at Rocket League! Let’s learn a bit more about Dan shall we?

What is your Backblaze title?
Jr. Support Technician.

Where are you originally from?
I am originally from California but I have moved a lot! I spent five years living in Washington, D.C., but have been in California since 2007 and various parts of the Bay Area since 2011.

What attracted you to Backblaze?
The opportunity to work at Backblaze was first brought up to me by Troy when we were classmates at SFSU (San Francisco State University for you out-of-towners — Ed.).

What do you expect to learn while being at Backblaze?
I expect to learn how to be a functioning part of the support team and the company as a whole.

Where else have you worked?
I worked at Round Table Pizza, mastering the art of delivery. My delivering skills were later expanded from pizza to people when I worked for a ride-share app.

Where did you go to school?
I recently graduated from San Francisco State University. Go Gators!!!

What’s your dream job?
I don’t know about dream job, but I am interested in creating/writing content for a service like YouTube, Twitch, or Apple Podcasts at some point.

Of what achievements are you most proud of?
I am proud of finishing school. I have also jumped out of a plane a dozen times and lived to tell the story!

Why do you like certain things?
I like things that give me a sense of accomplishment, whether that be learning a new thing, winning a game, or finishing a good book.

Favorite place you’ve traveled?
I had a great time in Costa Rica. Their food is delicious and the people were very friendly.

Favorite hobby?
My favorite hobbies are gaming, reading, skiing, and rock climbing.

Favorite food?
Peanut butter. On a spoon.

Star Trek or Star Wars?
Star Wars.

Coke or Pepsi?

Anything else you’d like to tell us?
I’m really excited to be here, and am looking forward to getting to know all of you!

Welcome aboard Dan! We’re happy to have you and hope to host a Rocket League tournament in the office soon!

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Wanted: Renewals Specialist

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-renewals-specialist/

Hiring - Cecilia
What is a Renewal Specialist?
As a Backblaze Renewals Specialist, you are in charge of maintaining a connection with the lifeblood of Backblaze: our customers. You will be responsible for selling, supporting, and managing subscription renewals for existing customers. You will work closely with sales, support, and marketing teams to share customer feedback and spot real-time trends.

The Ideal Candidate:
You have relevant experience in subscription renewals and account management in the online backup and cloud storage industry. You are an expert in CRM and Sales Automation systems. You are an empathetic and active listener with excellent written and oral communication skills. You are comfortable following a process while being detail-oriented and highly organized. Lastly, you are motivated by our higher mission: helping businesses grow without fear of losing important data.

What We Need From You:

  • Achieve (and occasionally exceed) monthly renewal targets
  • Create, contact, and track progress on renewals via Salesforce opportunities
  • Understand and utilize customer product usage reports
  • Learn how businesses successfully use Backblaze to explain our value proposition
  • Uncover up-selling and generate cross-sell leads during business reviews
  • Update and maintain accurate Salesforce account and contact records
  • Assist with non-technical issues such as billing and invoicing questions
  • Help existing customers with compliance and security questions
  • Escalate accounts at risk of churning to Sales Management

Some Desirable Qualities You Can Bring With You:

  • BA/BS or equivalent educational background
  • Excellent communication/active listening/customer empathy skills
  • One or more years experience in renewals, account management, or customer services preferable in the software industry
  • Familiarity with Salesforce (CRM), Outreach (Sales Automation) and Google App Suite (Gmail, Slides, Docs)
  • Ability to be helpful and knowledgeable, confident, and resilient, and maintain integrity and credibility in the face of challenges and unexpected ambiguity
  • This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Renewals Specialist in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Renewals Specialist appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Software Engineering Manager

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-software-engineering-manager/

    Hiring - Cecilia

    Want to work at a company that helps customers in over 150 countries around the world protect their data? Do you want to challenge yourself with a business that serves consumers, SMBs, enterprises, and developers?

    Backblaze delivers high-availability cloud-scale services that our customers count on for reliable data storage. The engineering team prides itself on getting work done, doing the right thing for our customers, and keeping a pace that is sustainable over the long run. We do amazing things while working normal hours, and have time for life outside work.

    If all that sounds interesting, you might be interested to know that Backblaze is looking for a Software Manager!

    Want to know what you’ll be doing?
    As a Software Manager, you will lead a team of Software Engineers in architecting, developing, testing, and deploying high quality software. You will play a key role in product development, starting from collaborating with Product Management on feature definition to deployment. Your technical acumen, project management, communication and collaborative skills will help the team to be product focused and keep deliverables on track.

    Preferred Qualifications:

    • 3+ years of management experience leading a software development team.
    • Motivation to take the initiative in a constantly changing work environment.
    • Experience working across functions with organizations such as Operations, Product Management, and Marketing.
    • Ability to partner with Product Management to manage current and upcoming projects, understand and navigate through competing priorities, and provide work estimation.
    • Skills to mitigate project risks including business, technical, and schedule risks.
    • Strong understanding of web technologies, Javascript, HTML, CSS , and experience developing applications in a Java ecosystem.
    • Experience in software development life cycle — Planning, Development, Integration, Validation, Release.
    • Drive to continually improve engineering processes and standards and drive adoption throughout organization.
    • Good interpersonal skills to manage projects through difficult obstacles.
    • Leadership to develop, mentor, coach, and grow the team.

    Also a Plus:

    • Experience managing teams building mobile and desktop apps.
    • Passionate about usability/interface design, and user behavior testing.

    Backblaze Employees Have:

    • Good attitude and willingness to do what it takes to get the job done.
    • Strong desire to work for a small, fast paced company.
    • Desire to learn and adapt to rapidly changing technologies and work environment.
    • Comfort with well-behaved pets in the office.

    This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Software Engineering Manager in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Software Engineering Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wrap-Up of NAB 2019 in Las Vegas

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/wrap-up-of-nab-2019-in-las-vegas/

    Backblaze at NAB 2019 in Las Vegas

    Backblaze just returned from exhibiting at NAB in Las Vegas, where, according to just about everyone, the cloud is a growing topic of interest.

    “Cloud is becoming a central interest and more people are warming up to it,” according to Backblaze Director of Marketing, Yev Pusin. “Things have changed since last year. There’s definitely more interest in how the cloud fits into creative workflows.”

    NAB 2019
    Skip and Yev of Backblaze talk to a booth visitor

    Skip Levens, Director of Product Marketing for Backblaze, observed that the show this year is “rightly focusing on the storyteller, and that NAB has evolved from its strong broadcast roots to serve storytellers of every kind on every new kind of platform and medium, which are all available to see at the show.”

    NAB 2019
    Backblaze’s busy booth at NAB

    Skip also observed that Backblaze is ready to be the cloud storage of choice for creative professionals. “Behind the scenes we’ve been updating our infrastructure and technology to better serve our customers who have more and more very high resolution production content that’s above 4K, HDR workflows, internet-routed video, and cloud-backed content libraries for extremely agile content production. Combine Backblaze’s low cost with 11 9’s of durability and instant availability of your data and content, and you have an unbeatable combination to give creative professionals what they need today.”

    NAB 2019
    Nathan, Victoria, Troy, Nilay, Janet, and Terry of Backblaze answered lots of questions from visitors to the show
    NAB 2019
    Ahin and Andrew of Backblaze

    Backblaze CEO Gleb Budman also felt that the crowd this year was more interested in the cloud. “Overall, it felt like people understood how useful the cloud can be. They’re tired of using tape, and they’re facing the challenge of handling the huge volumes of data being generated by 8K cameras.”

    “It was great to talk to our customers at the show. Some just came by to say, ‘I love you guys and read your blog posts.’ Others want to better understand how to use B2.”

    It wasn’t all cloud talk and HD video at the show. Our booth staff noted a lot of attendees wearing cowboy hats, likely because the Academy of Country Music Awards (CMA) show was held at the MGM Grand the Sunday when NAB opened. Backblaze didn’t disappoint with the booth giveaways, either. We gave away 1,000 Backblaze nerd pens and 1,200 bags of pink cloud candy just on the first day. If that doesn’t show growing interest in the cloud, we don’t know what does!

    NAB 2019 iconik demo
    Booth visitors get a demo of how to use iconik and B2 to manage media assets.
    NAB 2019
    B2 built out of Backblaze Storage Pods with display of some of the B2 workflow partners.

    Blog Series for NAB

    If you’ve been following the blog, you know that our creative workflow experts at Backblaze wrote a series of posts on creative media workflows. Don’t miss them!

    Video From NAB Show 2019 Dailies — Ortana Media Group & Backblaze

    James Gibson, founder & CEO of Ortana, talks with Backblaze VP of Marketing Ahin Thomas about why B2 Cloud Storage and the Cubix MAM & Orchestration platform together make a great solution.

    Were You at NAB?

    If you were at NAB this year, we hope you stopped by the Backblaze booth to say hello. We’d like to hear what you saw at the show that was interesting or exciting. Please let us know in the comments.

    The post Wrap-Up of NAB 2019 in Las Vegas appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Google+ is Shutting Down: Save Your Content By March 31

    Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/google-is-shutting-down-save-your-content-by-march-31/

    Farewell Google+

    If you’re a user of Google+, the internet-based social network, you recently received a notice that the service is shutting down on April 2. If you have any content on Google+ that you’d like to save, you need to get it out by Sunday, March 31.

    If the already have copies of that content, you’re OK, but if any of that content exists only on Google+, you’ll want to make sure you retrieve it prior to the deadline

    No other Google products (such as Gmail, Google Photos, Google Drive, YouTube) are affected. Any photos and videos already backed up in Google Photos will not be deleted.

    A Reminder to Keep Your Data Safe and Secure

    This action by Google, as well as the recent Myspace content deletion accident, are good reminders that you never want to be in the situation where the only copy of your data is in one place if that one place isn’t expressly designed for long-term secure archiving. Any data you have that you value — whether on your local computer, on an external disk, on backup media, or in the cloud — shouldn’t exist only in one place.

    If you Have Data in Google+, Here’s How To Retrieve It

    How to download your data.

    Google dialog to download your data
    Google dialog to download your data

    More Information from Google on Google+ Closure

    For more information, see the full Google+ shutdown FAQ.

    The post Google+ is Shutting Down: Save Your Content By March 31 appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.