Tag Archives: blog

Announcing the Winners of the AWS Chatbot Challenge – Conversational, Intelligent Chatbots using Amazon Lex and AWS Lambda

Post Syndicated from Tara Walker original https://aws.amazon.com/blogs/aws/announcing-the-winners-of-the-aws-chatbot-challenge-conversational-intelligent-chatbots-using-amazon-lex-and-aws-lambda/

A couple of months ago on the blog, I announced the AWS Chatbot Challenge in conjunction with Slack. The AWS Chatbot Challenge was an opportunity to build a unique chatbot that helped to solve a problem or that would add value for its prospective users. The mission was to build a conversational, natural language chatbot using Amazon Lex and leverage Lex’s integration with AWS Lambda to execute logic or data processing on the backend.

I know that you all have been anxiously waiting to hear announcements of who were the winners of the AWS Chatbot Challenge as much as I was. Well wait no longer, the winners of the AWS Chatbot Challenge have been decided.

May I have the Envelope Please? (The Trumpets sound)

The winners of the AWS Chatbot Challenge are:

  • First Place: BuildFax Counts by Joe Emison
  • Second Place: Hubsy by Andrew Riess, Andrew Puch, and John Wetzel
  • Third Place: PFMBot by Benny Leong and his team from MoneyLion.
  • Large Organization Winner: ADP Payroll Innovation Bot by Eric Liu, Jiaxing Yan, and Fan Yang

 

Diving into the Winning Chatbot Projects

Let’s take a walkthrough of the details for each of the winning projects to get a view of what made these chatbots distinctive, as well as, learn more about the technologies used to implement the chatbot solution.

 

BuildFax Counts by Joe Emison

The BuildFax Counts bot was created as a real solution for the BuildFax company to decrease the amount the time that sales and marketing teams can get answers on permits or properties with permits meet certain criteria.

BuildFax, a company co-founded by bot developer Joe Emison, has the only national database of building permits, which updates data from approximately half of the United States on a monthly basis. In order to accommodate the many requests that come in from the sales and marketing team regarding permit information, BuildFax has a technical sales support team that fulfills these requests sent to a ticketing system by manually writing SQL queries that run across the shards of the BuildFax databases. Since there are a large number of requests received by the internal sales support team and due to the manual nature of setting up the queries, it may take several days for getting the sales and marketing teams to receive an answer.

The BuildFax Counts chatbot solves this problem by taking the permit inquiry that would normally be sent into a ticket from the sales and marketing team, as input from Slack to the chatbot. Once the inquiry is submitted into Slack, a query executes and the inquiry results are returned immediately.

Joe built this solution by first creating a nightly export of the data in their BuildFax MySQL RDS database to CSV files that are stored in Amazon S3. From the exported CSV files, an Amazon Athena table was created in order to run quick and efficient queries on the data. He then used Amazon Lex to create a bot to handle the common questions and criteria that may be asked by the sales and marketing teams when seeking data from the BuildFax database by modeling the language used from the BuildFax ticketing system. He added several different sample utterances and slot types; both custom and Lex provided, in order to correctly parse every question and criteria combination that could be received from an inquiry.  Using Lambda, Joe created a Javascript Lambda function that receives information from the Lex intent and used it to build a SQL statement that runs against the aforementioned Athena database using the AWS SDK for JavaScript in Node.js library to return inquiry count result and SQL statement used.

The BuildFax Counts bot is used today for the BuildFax sales and marketing team to get back data on inquiries immediately that previously took up to a week to receive results.

Not only is BuildFax Counts bot our 1st place winner and wonderful solution, but its creator, Joe Emison, is a great guy.  Joe has opted to donate his prize; the $5,000 cash, the $2,500 in AWS Credits, and one re:Invent ticket to the Black Girls Code organization. I must say, you rock Joe for helping these kids get access and exposure to technology.

 

Hubsy by Andrew Riess, Andrew Puch, and John Wetzel

Hubsy bot was created to redefine and personalize the way users traditionally manage their HubSpot account. HubSpot is a SaaS system providing marketing, sales, and CRM software. Hubsy allows users of HubSpot to create engagements and log engagements with customers, provide sales teams with deals status, and retrieves client contact information quickly. Hubsy uses Amazon Lex’s conversational interface to execute commands from the HubSpot API so that users can gain insights, store and retrieve data, and manage tasks directly from Facebook, Slack, or Alexa.

In order to implement the Hubsy chatbot, Andrew and the team members used AWS Lambda to create a Lambda function with Node.js to parse the users request and call the HubSpot API, which will fulfill the initial request or return back to the user asking for more information. Terraform was used to automatically setup and update Lambda, CloudWatch logs, as well as, IAM profiles. Amazon Lex was used to build the conversational piece of the bot, which creates the utterances that a person on a sales team would likely say when seeking information from HubSpot. To integrate with Alexa, the Amazon Alexa skill builder was used to create an Alexa skill which was tested on an Echo Dot. Cloudwatch Logs are used to log the Lambda function information to CloudWatch in order to debug different parts of the Lex intents. In order to validate the code before the Terraform deployment, ESLint was additionally used to ensure the code was linted and proper development standards were followed.

 

PFMBot by Benny Leong and his team from MoneyLion

PFMBot, Personal Finance Management Bot,  is a bot to be used with the MoneyLion finance group which offers customers online financial products; loans, credit monitoring, and free credit score service to improve the financial health of their customers. Once a user signs up an account on the MoneyLion app or website, the user has the option to link their bank accounts with the MoneyLion APIs. Once the bank account is linked to the APIs, the user will be able to login to their MoneyLion account and start having a conversation with the PFMBot based on their bank account information.

The PFMBot UI has a web interface built with using Javascript integration. The chatbot was created using Amazon Lex to build utterances based on the possible inquiries about the user’s MoneyLion bank account. PFMBot uses the Lex built-in AMAZON slots and parsed and converted the values from the built-in slots to pass to AWS Lambda. The AWS Lambda functions interacting with Amazon Lex are Java-based Lambda functions which call the MoneyLion Java-based internal APIs running on Spring Boot. These APIs obtain account data and related bank account information from the MoneyLion MySQL Database.

 

ADP Payroll Innovation Bot by Eric Liu, Jiaxing Yan, and Fan Yang

ADP PI (Payroll Innovation) bot is designed to help employees of ADP customers easily review their own payroll details and compare different payroll data by just asking the bot for results. The ADP PI Bot additionally offers issue reporting functionality for employees to report payroll issues and aids HR managers in quickly receiving and organizing any reported payroll issues.

The ADP Payroll Innovation bot is an ecosystem for the ADP payroll consisting of two chatbots, which includes ADP PI Bot for external clients (employees and HR managers), and ADP PI DevOps Bot for internal ADP DevOps team.


The architecture for the ADP PI DevOps bot is different architecture from the ADP PI bot shown above as it is deployed internally to ADP. The ADP PI DevOps bot allows input from both Slack and Alexa. When input comes into Slack, Slack sends the request to Lex for it to process the utterance. Lex then calls the Lambda backend, which obtains ADP data sitting in the ADP VPC running within an Amazon VPC. When input comes in from Alexa, a Lambda function is called that also obtains data from the ADP VPC running on AWS.

The architecture for the ADP PI bot consists of users entering in requests and/or entering issues via Slack. When requests/issues are entered via Slack, the Slack APIs communicate via Amazon API Gateway to AWS Lambda. The Lambda function either writes data into one of the Amazon DynamoDB databases for recording issues and/or sending issues or it sends the request to Lex. When sending issues, DynamoDB integrates with Trello to keep HR Managers abreast of the escalated issues. Once the request data is sent from Lambda to Lex, Lex processes the utterance and calls another Lambda function that integrates with the ADP API and it calls ADP data from within the ADP VPC, which runs on Amazon Virtual Private Cloud (VPC).

Python and Node.js were the chosen languages for the development of the bots.

The ADP PI bot ecosystem has the following functional groupings:

Employee Functionality

  • Summarize Payrolls
  • Compare Payrolls
  • Escalate Issues
  • Evolve PI Bot

HR Manager Functionality

  • Bot Management
  • Audit and Feedback

DevOps Functionality

  • Reduce call volume in service centers (ADP PI Bot).
  • Track issues and generate reports (ADP PI Bot).
  • Monitor jobs for various environment (ADP PI DevOps Bot)
  • View job dashboards (ADP PI DevOps Bot)
  • Query job details (ADP PI DevOps Bot)

 

Summary

Let’s all wish all the winners of the AWS Chatbot Challenge hearty congratulations on their excellent projects.

You can review more details on the winning projects, as well as, all of the submissions to the AWS Chatbot Challenge at: https://awschatbot2017.devpost.com/submissions. If you are curious on the details of Chatbot challenge contest including resources, rules, prizes, and judges, you can review the original challenge website here:  https://awschatbot2017.devpost.com/.

Hopefully, you are just as inspired as I am to build your own chatbot using Lex and Lambda. For more information, take a look at the Amazon Lex developer guide or the AWS AI blog on Building Better Bots Using Amazon Lex (Part 1)

Chat with you soon!

Tara

Friday Squid Blogging: Brittle Star Catches a Squid

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2017/08/friday_squid_bl_589.html

Watch a brittle star catch a squid, and then lose it to another brittle star.

As usual, you can also use this squid post to talk about the security stories in the news that I haven’t covered.

Read my blog posting guidelines here.

New – SES Dedicated IP Pools

Post Syndicated from Randall Hunt original https://aws.amazon.com/blogs/aws/new-ses-dedicated-ip-pools/

Today we released Dedicated IP Pools for Amazon Simple Email Service (SES). With dedicated IP pools, you can specify which dedicated IP addresses to use for sending different types of email. Dedicated IP pools let you use your SES for different tasks. For instance, you can send transactional emails from one set of IPs and you can send marketing emails from another set of IPs.

If you’re not familiar with Amazon SES these concepts may not make much sense. We haven’t had the chance to cover SES on this blog since 2016, which is a shame, so I want to take a few steps back and talk about the service as a whole and some of the enhancements the team has made over the past year. If you just want the details on this new feature I strongly recommend reading the Amazon Simple Email Service Blog.

What is SES?

So, what is SES? If you’re a customer of Amazon.com you know that we send a lot of emails. Bought something? You get an email. Order shipped? You get an email. Over time, as both email volumes and types increased Amazon.com needed to build an email platform that was flexible, scalable, reliable, and cost-effective. SES is the result of years of Amazon’s own work in dealing with email and maximizing deliverability.

In short: SES gives you the ability to send and receive many types of email with the monitoring and tools to ensure high deliverability.

Sending an email is easy; one simple API call:

import boto3
ses = boto3.client('ses')
ses.send_email(
    [email protected]',
    Destination={'ToAddresses': [[email protected]']},
    Message={
        'Subject': {'Data': 'Hello, World!'},
        'Body': {'Text': {'Data': 'Hello, World!'}}
    }
)

Receiving and reacting to emails is easy too. You can set up rulesets that forward received emails to Amazon Simple Storage Service (S3), Amazon Simple Notification Service (SNS), or AWS Lambda – you could even trigger a Amazon Lex bot through Lambda to communicate with your customers over email. SES is a powerful tool for building applications. The image below shows just a fraction of the capabilities:

Deliverability 101

Deliverability is the percentage of your emails that arrive in your recipients’ inboxes. Maintaining deliverability is a shared responsibility between AWS and the customer. AWS takes the fight against spam very seriously and works hard to make sure services aren’t abused. To learn more about deliverability I recommend the deliverability docs. For now, understand that deliverability is an important aspect of email campaigns and SES has many tools that enable a customer to manage their deliverability.

Dedicated IPs and Dedicated IP pools

When you’re starting out with SES your emails are sent through a shared IP. That IP is responsible for sending mail on behalf of many customers and AWS works to maintain appropriate volume and deliverability on each of those IPs. However, when you reach a sufficient volume shared IPs may not be the right solution.

By creating a dedicated IP you’re able to fully control the reputations of those IPs. This makes it vastly easier to troubleshoot any deliverability or reputation issues. It’s also useful for many email certification programs which require a dedicated IP as a commitment to maintaining your email reputation. Using the shared IPs of the Amazon SES service is still the right move for many customers but if you have sustained daily sending volume greater than hundreds of thousands of emails per day you might want to consider a dedicated IP. One caveat to be aware of: if you’re not sending a sufficient volume of email with a consistent pattern a dedicated IP can actually hurt your reputation. Dedicated IPs are $24.95 per address per month at the time of this writing – but you can find out more at the pricing page.

Before you can use a Dedicated IP you need to “warm” it. You do this by gradually increasing the volume of emails you send through a new address. Each IP needs time to build a positive reputation. In March of this year SES released the ability to automatically warm your IPs over the course of 45 days. This feature is on by default for all new dedicated IPs.

Customers who send high volumes of email will typically have multiple dedicated IPs. Today the SES team released dedicated IP pools to make managing those IPs easier. Now when you send email you can specify a configuration set which will route your email to an IP in a pool based on the pool’s association with that configuration set.

One of the other major benefits of this feature is that it allows customers who previously split their email sending across several AWS accounts (to manage their reputation for different types of email) to consolidate into a single account.

You can read the documentation and blog for more info.

More on My LinkedIn Account

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2017/08/more_on_my_link.html

I have successfully gotten the fake LinkedIn account in my name deleted. To prevent someone from doing this again, I signed up for LinkedIn. This is my first — and only — post on that account:

My Only LinkedIn Post (Yes, Really)

Welcome to my LinkedIn page. It looks empty because I’m never here. I don’t log in, I never post anything, and I won’t read any notes or comments you leave on this site. Nor will I accept any invitations or click on any “connect” links. I’m sure LinkedIn is a nice place; I just don’t have the time.

If you’re looking for me, visit my webpage at www.schneier.com. There you’ll find my blog, and just about everything I’ve written. My e-mail address is [email protected], if you want to talk to me personally.

I mirror my blog on my Facebook page (https://www.facebook.com/bruce.schneier/) and my Twitter feed (@schneierblog), but I don’t visit those, either.

Now I hear that LinkedIn is e-mailing people on my behalf, suggesting that they friend, follow, connect, or whatever they do there with me. I assure you that I have nothing to do with any of those e-mails, nor do I care what anyone does in response.

timeShift(GrafanaBuzz, 1w) Issue 9

Post Syndicated from Blogs on Grafana Labs Blog original https://grafana.com/blog/2017/08/18/timeshiftgrafanabuzz-1w-issue-9/

Matt from Grafana NYC spent the week visiting Stockholm to focus on v5.0 with Torkel. Despite warnings otherwise, the weather has been beautiful, making a nice backdrop for many UX discussions. Very, very excited to soon show what we’ve been working on.


Latest Release

Grafana v4.4.3 is Available for download

To see the full changelog, head over to our community site.


Grafana <3 Prometheus

Our very own Carl Bergquist spoke at PromCon 2017 yesterday in Munich, highlighting recent Grafana features and enhancements.

We also used the opportunity to debut our coming Prometheus query editor with a load of new functionality; seems the community approves,
in fact this is our most popular tweet ever!


From the Blogosphere

  • Wikimedia Metrics: A tweet this week reminded us of the public metrics Wikimedia exposes using Grafana. Exploring the performance stats in real time for the 5th mot popular site on the internet is pretty fun.

  • Creating Grafana Annotations with InfluxDB: Nice short article by Max Chadwick showing how to quickly add InfluxDB as a source for Grafana annotations.


This week’s MVC (Most Valuable Contributor)

This week’s MVC highlights what is great about Open Source software.

ericslaw
ericslaw submitted his first PR to a public project this past week. Speaking from personal experience, submitting a PR can feel daunting and and we were lucky that he chose Grafana. Even the smallest contributions, like Eric fixing a bogus link within our templating has big impact.


Tweet of the Week

We scour Twitter each week to find an interesting/beautiful dashboard and show it off! #monitoringLove

Seems the excitement about Prometheus and Grafana has also caught the attention of a certain superhero.



What do you think?

That wraps up another issue. Hope you’re finding these roundups valuable. Let us know how we’re doing! Submit a comment on this article below, or post something at our community forum. Help us make this better!

Follow us on Twitter, like us on Facebook, and join the Grafana Labs community.

Announcing Dedicated IP Pools

Post Syndicated from Brent Meyer original https://aws.amazon.com/blogs/ses/announcing-dedicated-ip-pools/

The Amazon SES team is pleased to announce that you can now create groups of dedicated IP addresses, called dedicated IP pools, for your email sending activities.

Prior to the availability of this feature, if you leased several dedicated IP addresses to use with Amazon SES, there was no way to specify which dedicated IP address to use for a specific email. Dedicated IP pools solve this problem by allowing you to send emails from specific IP addresses.

This post includes information and procedures related to dedicated IP pools.

What are dedicated IP pools?

In order to understand dedicated IP pools, you should first be familiar with the concept of dedicated IP addresses. Customers who send large volumes of email will typically lease one or more dedicated IP addresses to use when sending mail from Amazon SES. To learn more, see our blog post about dedicated IP addresses.

If you lease several dedicated IP addresses for use with Amazon SES, you can organize these addresses into groups, called pools. You can then associate each pool with a configuration set. When you send an email that specifies a configuration set, that email will be sent from the IP addresses in the associated pool.

When should I use dedicated IP pools?

Dedicated IP pools are especially useful for customers who send several different types of email using Amazon SES. For example, if you use Amazon SES to send both marketing emails and transactional emails, you can create a pool for marketing emails and another for transactional emails.

By using dedicated IP pools, you can isolate the sender reputations for each of these types of communications. Using dedicated IP pools gives you complete control over the sender reputations of the dedicated IP addresses you lease from Amazon SES.

How do I create and use dedicated IP pools?

There are two basic steps for creating and using dedicated IP pools. First, create a dedicated IP pool in the Amazon SES console and associate it with a configuration set. Next, when you send email, be sure to specify the configuration set associated with the IP pool you want to use.

For step-by-step procedures, see Creating Dedicated IP Pools in the Amazon SES Developer Guide.

Will my email sending process change?

If you do not use dedicated IP addresses with Amazon SES, then your email sending process will not change.

If you use dedicated IP pools, your email sending process may change slightly. In most cases, you will need to specify a configuration set in the emails you send. To learn more about using configuration sets, see Specifying a Configuration Set When You Send Email in the Amazon SES Developer Guide.

Any dedicated IP addresses that you lease that are not part of a dedicated IP pool will automatically be added to a default pool. If you send email without specifying a configuration set that is associated with a pool, then that email will be sent from one of the addresses in the default pool.

Dedicated IP pools are now available in the following AWS Regions: us-west-2 (Oregon), us-east-1 (Virginia), and eu-west-1 (Ireland).

We hope you enjoy this feature. If you have any questions or comments, please leave a comment on this post, or let us know in the Amazon SES Forum.

Showtime Seeks Injunction to Stop Mayweather v McGregor Piracy

Post Syndicated from Andy original https://torrentfreak.com/showtime-seeks-injunction-to-stop-mayweather-v-mcgregor-piracy-170816/

It’s the fight that few believed would become reality but on August 26, at the T-Mobile Arena in Las Vegas, Floyd Mayweather Jr. will duke it out with UFC lightweight champion Conor McGregor.

Despite being labeled a freak show by boxing purists, it is set to become the biggest combat sports event of all time. Mayweather, undefeated in his professional career, will face brash Irishman McGregor, who has gained a reputation for accepting fights with anyone – as long as there’s a lot of money involved. Big money is definitely the theme of the Mayweather bout.

Dubbed “The Money Fight”, some predict it could pull in a billion dollars, with McGregor pocketing $100m and Mayweather almost certainly more. Many of those lucky enough to gain entrance on the night will have spent thousands on their tickets but for the millions watching around the world….iiiiiiiit’s Showtimmme….with hefty PPV prices attached.

Of course, not everyone will be handing over $89.95 to $99.99 to watch the event officially on Showtime. Large numbers will turn to the many hundreds of websites set to stream the fight for free online, which has the potential to reduce revenues for all involved. With that in mind, Showtime Networks has filed a lawsuit in California which attempts to preemptively tackle this piracy threat.

The suit targets a number of John Does said to be behind a network of dozens of sites planning to stream the fight online for free. Defendant 1, using the alias “Kopa Mayweather”, is allegedly the operator of LiveStreamHDQ, a site that Showtime has grappled with previously.

“Plaintiff has had extensive experience trying to prevent live streaming websites from engaging in the unauthorized reproduction and distribution of Plaintiff’s copyrighted works in the past,” the lawsuit reads.

“In addition to bringing litigation, this experience includes sending cease and desist demands to LiveStreamHDQ in response to its unauthorized live streaming of the record-breaking fight between Floyd Mayweather, Jr. and Manny Pacquiao.”

Showtime says that LiveStreamHDQ is involved in the operations of at least 41 other sites that have been set up to specifically target people seeking to watch the fight without paying. Each site uses a .US ccTLD domain name.

Sample of the sites targeted by the lawsuit

Showtime informs the court that the registrant email and IP addresses of the domains overlap, which provides further proof that they’re all part of the same operation. The TV network also highlights various statements on the sites in question which demonstrate intent to show the fight without permission, including the highly dubious “Watch From Here Mayweather vs Mcgregor Live with 4k Display.”

In addition, the lawsuit is highly critical of efforts by the sites’ operator(s) to stuff the pages with fight-related keywords in order to draw in as much search engine traffic as they can.

“Plaintiff alleges that Defendants have engaged in such keyword stuffing as a form of search engine optimization in an effort to attract as much web traffic as possible in the form of Internet users searching for a way to access a live stream of the Fight,” it reads.

While site operators are expected to engage in such behavior, Showtime says that these SEO efforts have been particularly successful, obtaining high-ranking positions in major search engines for the would-be pirate sites.

For instance, Showtime says that a Google search for “Mayweather McGregor Live” results in four of the target websites appearing in the first 100 results, i.e the first 10 pages. Interestingly, however, to get that result searchers would need to put the search in quotes as shown above, since a plain search fails to turn anything up in hundreds of results.

At this stage, the important thing to note is that none of the sites are currently carrying links to the fight, because the fight is yet to happen. Nevertheless, Showtime is convinced that come fight night, all of the target websites will be populated with pirate links, accessible for free or after paying a fee. This needs to be stopped, it argues.

“Defendants’ anticipated unlawful distribution will impair the marketability and profitability of the Coverage, and interfere with Plaintiff’s own authorized distribution of the Coverage, because Defendants will provide consumers with an opportunity to view the Coverage in its entirety for free, rather than paying for the Coverage provided through Plaintiff’s authorized channels.

“This is especially true where, as here, the work at issue is live coverage of a one-time live sporting event whose outcome is unknown,” the network writes.

Showtime informs the court that it made efforts to contact the sites in question but had just a single response from an individual who claimed to be sports blogger who doesn’t offer streaming services. The undertone is one of disbelief.

In closing, Showtime demands a temporary restraining order, preliminary injunction, and permanent injunction, prohibiting the defendants from making the fight available in any way, and/or “forming new entities” in order to circumvent any subsequent court order. Compensation for suspected damages is also requested.

Showtime previously applied for and obtained a similar injunction to cover the (hugely disappointing) Mayweather v Pacquiao fight in 2015. In that case, websites were ordered to be taken down on the day before the fight.

Source: TF, for the latest info on copyright, file-sharing, torrent sites and ANONYMOUS VPN services.

What’s the Diff: Programs, Processes, and Threads

Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/whats-the-diff-programs-processes-and-threads/

let's talk about Threads

How often have you heard the term threading in relation to a computer program, but you weren’t exactly sure what it meant? How about processes? You likely understand that a thread is somehow closely related to a program and a process, but if you’re not a computer science major, maybe that’s as far as your understanding goes.

Knowing what these terms mean is absolutely essential if you are a programmer, but an understanding of them also can be useful to the average computer user. Being able to look at and understand the Activity Monitor on the Macintosh, the Task Manager on Windows, or Top on Linux can help you troubleshoot which programs are causing problems on your computer, or whether you might need to install more memory to make your system run better.

Let’s take a few minutes to delve into the world of computer programs and sort out what these terms mean. We’ll simplify and generalize some of the ideas, but the general concepts we cover should help clarify the difference between the terms.

Programs

First of all, you probably are aware that a program is the code that is stored on your computer that is intended to fulfill a certain task. There are many types of programs, including programs that help your computer function and are part of the operating system, and other programs that fulfill a particular job. These task-specific programs are also known as “applications,” and can include programs such as word processing, web browsing, or emailing a message to another computer.

Program

Programs are typically stored on disk or in non-volatile memory in a form that can be executed by your computer. Prior to that, they are created using a programming language such as C, Lisp, Pascal, or many others using instructions that involve logic, data and device manipulation, recurrence, and user interaction. The end result is a text file of code that is compiled into binary form (1’s and 0’s) in order to run on the computer. Another type of program is called “interpreted,” and instead of being compiled in advance in order to run, is interpreted into executable code at the time it is run. Some common, typically interpreted programming languages, are Python, PHP, JavaScript, and Ruby.

The end result is the same, however, in that when a program is run, it is loaded into memory in binary form. The computer’s CPU (Central Processing Unit) understands only binary instructions, so that’s the form the program needs to be in when it runs.

Perhaps you’ve heard the programmer’s joke, “There are only 10 types of people in the world, those who understand binary, and those who don’t.”

Binary is the native language of computers because an electrical circuit at its basic level has two states, on or off, represented by a one or a zero. In the common numbering system we use every day, base 10, each digit position can be anything from 0 to 9. In base 2 (or binary), each position is either a 0 or a 1. (In a future blog post we might cover quantum computing, which goes beyond the concept of just 1’s and 0’s in computing.)

Decimal—Base 10 Binary—Base 2
0 0000
1 0001
2 0010
3 0011
4 0100
5 0101
6 0110
7 0111
8 1000
9 1001

How Processes Work

The program has been loaded into the computer’s memory in binary form. Now what?

An executing program needs more than just the binary code that tells the computer what to do. The program needs memory and various operating system resources that it needs in order to run. A “process” is what we call a program that has been loaded into memory along with all the resources it needs to operate. The “operating system” is the brains behind allocating all these resources, and comes in different flavors such as macOS, iOS, Microsoft Windows, Linux, and Android. The OS handles the task of managing the resources needed to turn your program into a running process.

Some essential resources every process needs are registers, a program counter, and a stack. The “registers” are data holding places that are part of the computer processor (CPU). A register may hold an instruction, a storage address, or other kind of data needed by the process. The “program counter,” also called the “instruction pointer,” keeps track of where a computer is in its program sequence. The “stack” is a data structure that stores information about the active subroutines of a computer program and is used as scratch space for the process. It is distinguished from dynamically allocated memory for the process that is known as “the heap.”

diagram of how processes work

There can be multiple instances of a single program, and each instance of that running program is a process. Each process has a separate memory address space, which means that a process runs independently and is isolated from other processes. It cannot directly access shared data in other processes. Switching from one process to another requires some time (relatively) for saving and loading registers, memory maps, and other resources.

This independence of processes is valuable because the operating system tries its best to isolate processes so that a problem with one process doesn’t corrupt or cause havoc with another process. You’ve undoubtedly run into the situation in which one application on your computer freezes or has a problem and you’ve been able to quit that program without affecting others.

How Threads Work

So, are you still with us? We finally made it to threads!

A thread is the unit of execution within a process. A process can have anywhere from just one thread to many threads.

Process vs. Thread

diagram of threads in a process over time

When a process starts, it is assigned memory and resources. Each thread in the process shares that memory and resources. In single-threaded processes, the process contains one thread. The process and the thread are one and the same, and there is only one thing happening.

In multithreaded processes, the process contains more than one thread, and the process is accomplishing a number of things at the same time (technically, it’s almost at the same time—read more on that in the “What about Parallelism and Concurrency?” section below).

diagram of single and multi-treaded process

We talked about the two types of memory available to a process or a thread, the stack and the heap. It is important to distinguish between these two types of process memory because each thread will have its own stack, but all the threads in a process will share the heap.

Threads are sometimes called lightweight processes because they have their own stack but can access shared data. Because threads share the same address space as the process and other threads within the process, the operational cost of communication between the threads is low, which is an advantage. The disadvantage is that a problem with one thread in a process will certainly affect other threads and the viability of the process itself.

Threads vs. Processes

So to review:

  1. The program starts out as a text file of programming code,
  2. The program is compiled or interpreted into binary form,
  3. The program is loaded into memory,
  4. The program becomes one or more running processes.
  5. Processes are typically independent of each other,
  6. While threads exist as the subset of a process.
  7. Threads can communicate with each other more easily than processes can,
  8. But threads are more vulnerable to problems caused by other threads in the same process.

Processes vs. Threads — Advantages and Disadvantages

Process Thread
Processes are heavyweight operations Threads are lighter weight operations
Each process has its own memory space Threads use the memory of the process they belong to
Inter-process communication is slow as processes have different memory addresses Inter-thread communication can be faster than inter-process communication because threads of the same process share memory with the process they belong to
Context switching between processes is more expensive Context switching between threads of the same process is less expensive
Processes don’t share memory with other processes Threads share memory with other threads of the same process

What about Concurrency and Parallelism?

A question you might ask is whether processes or threads can run at the same time. The answer is: it depends. On a system with multiple processors or CPU cores (as is common with modern processors), multiple processes or threads can be executed in parallel. On a single processor, though, it is not possible to have processes or threads truly executing at the same time. In this case, the CPU is shared among running processes or threads using a process scheduling algorithm that divides the CPU’s time and yields the illusion of parallel execution. The time given to each task is called a “time slice.” The switching back and forth between tasks happens so fast it is usually not perceptible. The terms parallelism (true operation at the same time) and concurrency (simulated operation at the same time), distinguish between the two type of real or approximate simultaneous operation.

diagram of concurrency and parallelism

Why Choose Process over Thread, or Thread over Process?

So, how would a programmer choose between a process and a thread when creating a program in which she wants to execute multiple tasks at the same time? We’ve covered some of the differences above, but let’s look at a real world example with a program that many of us use, Google Chrome.

When Google was designing the Chrome browser, they needed to decide how to handle the many different tasks that needed computer, communications, and network resources at the same time. Each browser window or tab communicates with multiple servers on the internet to retrieve text, programs, graphics, audio, video, and other resources, and renders that data for display and interaction with the user. In addition, the browser can open many windows, each with many tasks.

Google had to decide how to handle that separation of tasks. They chose to run each browser window in Chrome as a separate process rather than a thread or many threads, as is common with other browsers. Doing that brought Google a number of benefits. Running each window as a process protects the overall application from bugs and glitches in the rendering engine and restricts access from each rendering engine process to others and to the rest of the system. Isolating JavaScript programs in a process prevents them from running away with too much CPU time and memory, and making the entire browser non-responsive.

Google made the calculated trade-off with a multi-processing design as starting a new process for each browser window has a higher fixed cost in memory and resources than using threads. They were betting that their approach would end up with less memory bloat overall.

Using processes instead of threads provides better memory usage when memory gets low. An inactive window is treated as a lower priority by the operating system and becomes eligible to be swapped to disk when memory is needed for other processes, helping to keep the user-visible windows more responsive. If the windows were threaded, it would be more difficult to separate the used and unused memory as cleanly, wasting both memory and performance.

You can read more about Google’s design decisions on Google’s Chromium Blog or on the Chrome Introduction Comic.

The screen capture below shows the Google Chrome processes running on a MacBook Air with many tabs open. Some Chrome processes are using a fair amount of CPU time and resources, and some are using very little. You can see that each process also has many threads running as well.

activity monitor of Google Chrome

The Activity Monitor or Task Manager on your system can be a valuable ally in helping fine-tune your computer or troubleshooting problems. If your computer is running slowly, or a program or browser window isn’t responding for a while, you can check its status using the system monitor. Sometimes you’ll see a process marked as “Not Responding.” Try quitting that process and see if your system runs better. If an application is a memory hog, you might consider choosing a different application that will accomplish the same task.

Windows Task Manager view

Made it This Far?

We hope this Tron-like dive into the fascinating world of computer programs, processes, and threads has helped clear up some questions you might have had.

The next time your computer is running slowly or an application is acting up, you know your assignment. Fire up the system monitor and take a look under the hood to see what’s going on. You’re in charge now.

We love to hear from you

Are you still confused? Have questions? If so, please let us know in the comments. And feel free to suggest topics for future blog posts.

The post What’s the Diff: Programs, Processes, and Threads appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Community Profile: David Pride

Post Syndicated from Alex Bate original https://www.raspberrypi.org/blog/community-profile-david-pride/

This column is from The MagPi issue 55. You can download a PDF of the full issue for free, or subscribe to receive the print edition in your mailbox or the digital edition on your tablet. All proceeds from the print and digital editions help the Raspberry Pi Foundation achieve its charitable goals.

David Pride’s experiences in computer education came slightly later in life. He admits to not being a grade-A student: he left school with few qualifications, unable to pursue further education at university. There was, however, a teacher who instilled in him a passion for computers and coding which would stick with him indefinitely.

David Pride The MagPi Raspberry Pi Community Profile

David joined us at the St James’s Palace community celebration, mingling with the likes of the Duke of York, plus organisers of Jams and clubs, such as Grace and Femi

Welcome to the Community

Twenty years later, back in 2012, David heard of the Raspberry Pi – a soon-to-be-released “new little marvel” that he instantly fell for, head first. Despite a lack of knowledge in Linux and Python, he experimented and had fun. He found a Raspberry Jam and, with it, Pi enthusiasts like Mike Horne and Peter Onion. The projects on display at the Jam were enough to push David further into the Raspberry Pi rabbit hole and, after working his way through several Python books, he began to take steps into the world of formal higher education.

David Pride The MagPi Raspberry Pi Community Profile

David’s determination to access and complete further education in computing has earned him a three-year PhD studentship. Not bad for a “lousy student”

Back to School

With a Mooc qualification from Rice University under his belt, he continued to improve upon his self-taught knowledge, and was fortunate enough to be accepted to study for a master’s degree in Computer Science at the University of Hertfordshire. With a distinction for his final dissertation, David completed the course with an overall distinction for his MSc, and was recently awarded a fully funded PhD studentship with The Open University’s Knowledge Media Institute.

David Pride The MagPi Raspberry Pi Community Profile

Self-playing xylophones, Wiimote air drums, Lego sorters, Pi Wars robots, and more. David is continually hacking toys, giving them new Pi-powered life

Maker of things

The portfolio of projects that helped him to achieve his many educational successes has provided regular retweet material for the Raspberry Pi Twitter account, and we’ve highlighted his fun, imaginative work on this blog before. His builds have travelled to a range of Jams and made their way to the Raspberry Pi and Code Club stands at the Bett Show, as well as to our birthday celebrations.

David Pride The MagPi Raspberry Pi Community Profile

“Pi & Chips – with a little extra source”

His website, the pun-tastic Pi and Chips, is home to the majority of his work; David also links to YouTube videos and walk-throughs of his projects, and relates his experiences at various events. If you’ve followed any of the action across the Raspberry Pi social media channels – or indeed read any previous issues of The MagPi magazine – you’ll no doubt have seen a couple of David’s projects.

David Pride The MagPi Raspberry Pi Community Profile 4-Bot

Many readers will have come across the wonderful 4-Bot before, and it has even made an appearance alongside David in a recent Bloomberg interview. Considering the trillions of possible game positions, David made a compromise and, if you’re lucky, you may just be able to beat it

The 4-Bot, a robotic second player for the family game Connect Four, allows people to go head to head with a Pi-powered robotic arm. Using a Python imaging library, the 4-Bot splits the game grid into 42 squares, and recognises them as being red, yellow, or empty by reading the RGB value of the space. Using the minimax algorithm, 4-Bot is able to play each move within 25 seconds. Believe us when we say that it’s not as easy to beat as you’d hope. Then there’s his more recent air drum kit, which uses an old toy found at a car boot sale together with a Wiimote to make a functional air drum that showcases David’s toy-hacking abilities… and his complete lack of rhythm. He does fare much better on his homemade laser harp, though!

The post Community Profile: David Pride appeared first on Raspberry Pi.

Wanted: Front End Developer

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-front-end-developer/

Want to work at a company that helps customers in over 150 countries around the world protect the memories they hold dear? Do you want to challenge yourself with a business that serves consumers, SMBs, Enterprise, and developers? If all that sounds interesting, you might be interested to know that Backblaze is looking for a Front End Developer​!

Backblaze is a 10 year old company. Providing great customer experiences is the “secret sauce” that enables us to successfully compete against some of technology’s giants. We’ll finish the year at ~$20MM ARR and are a profitable business. This is an opportunity to have your work shine at scale in one of the fastest growing verticals in tech – Cloud Storage.

You will utilize HTML, ReactJS, CSS and jQuery to develop intuitive, elegant user experiences. As a member of our Front End Dev team, you will work closely with our web development, software design, and marketing teams.

On a day to day basis, you must be able to convert image mockups to HTML or ReactJS – There’s some production work that needs to get done. But you will also be responsible for helping build out new features, rethink old processes, and enabling third party systems to empower our marketing/sales/ and support teams.

Our Front End Developer must be proficient in:

  • HTML, ReactJS
  • UTF-8, Java Properties, and Localized HTML (Backblaze runs in 11 languages!)
  • JavaScript, CSS, Ajax
  • jQuery, Bootstrap
  • JSON, XML
  • Understanding of cross-browser compatibility issues and ways to work around them
  • Basic SEO principles and ensuring that applications will adhere to them
  • Learning about third party marketing and sales tools through reading documentation. Our systems include Google Tag Manager, Google Analytics, Salesforce, and Hubspot

Struts, Java, JSP, Servlet and Apache Tomcat are a plus, but not required.

We’re looking for someone that is:

  • Passionate about building friendly, easy to use Interfaces and APIs.
  • Likes to work closely with other engineers, support, and marketing to help customers.
  • Is comfortable working independently on a mutually agreed upon prioritization queue (we don’t micromanage, we do make sure tasks are reasonably defined and scoped).
  • Diligent with quality control. Backblaze prides itself on giving our team autonomy to get work done, do the right thing for our customers, and keep a pace that is sustainable over the long run. As such, we expect everyone that checks in code that is stable. We also have a small QA team that operates as a secondary check when needed.

Backblaze Employees Have:

  • Good attitude and willingness to do whatever it takes to get the job done
  • Strong desire to work for a small fast, paced company
  • Desire to learn and adapt to rapidly changing technologies and work environment
  • Comfort with well behaved pets in the office

This position is located in San Mateo, California. Regular attendance in the office is expected. Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

If this sounds like you
Send an email to [email protected] with:

  1. Front End Dev​ in the subject line
  2. Your resume attached
  3. An overview of your relevant experience

The post Wanted: Front End Developer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Weekly roundup: A strange week

Post Syndicated from Eevee original https://eev.ee/dev/2017/08/14/weekly-roundup-a-strange-week/

It sure has been one.

  • cc: Got a basic NPC and some dialogue kinda working.

  • art: Colored a picture.

  • blog: Wrote a post about how my relationship to tech has changed over time.

  • fox flux: Still learning how to do foliage, but getting close to something I like. Messed with my palette a bit.

AWS Summit New York – Summary of Announcements

Post Syndicated from Jeff Barr original https://aws.amazon.com/blogs/aws/aws-summit-new-york-summary-of-announcements/

Whew – what a week! Tara, Randall, Ana, and I have been working around the clock to create blog posts for the announcements that we made at the AWS Summit in New York. Here’s a summary to help you to get started:

Amazon Macie – This new service helps you to discover, classify, and secure content at scale. Powered by machine learning and making use of Natural Language Processing (NLP), Macie looks for patterns and alerts you to suspicious behavior, and can help you with governance, compliance, and auditing. You can read Tara’s post to see how to put Macie to work; you select the buckets of interest, customize the classification settings, and review the results in the Macie Dashboard.

AWS GlueRandall’s post (with deluxe animated GIFs) introduces you to this new extract, transform, and load (ETL) service. Glue is serverless and fully managed, As you can see from the post, Glue crawls your data, infers schemas, and generates ETL scripts in Python. You define jobs that move data from place to place, with a wide selection of transforms, each expressed as code and stored in human-readable form. Glue uses Development Endpoints and notebooks to provide you with a testing environment for the scripts you build. We also announced that Amazon Athena now integrates with Amazon Glue, as does Apache Spark and Hive on Amazon EMR.

AWS Migration Hub – This new service will help you to migrate your application portfolio to AWS. My post outlines the major steps and shows you how the Migration Hub accelerates, tracks,and simplifies your migration effort. You can begin with a discovery step, or you can jump right in and migrate directly. Migration Hub integrates with tools from our migration partners and builds upon the Server Migration Service and the Database Migration Service.

CloudHSM Update – We made a major upgrade to AWS CloudHSM, making the benefits of hardware-based key management available to a wider audience. The service is offered on a pay-as-you-go basis, and is fully managed. It is open and standards compliant, with support for multiple APIs, programming languages, and cryptography extensions. CloudHSM is an integral part of AWS and can be accessed from the AWS Management Console, AWS Command Line Interface (CLI), and through API calls. Read my post to learn more and to see how to set up a CloudHSM cluster.

Managed Rules to Secure S3 Buckets – We added two new rules to AWS Config that will help you to secure your S3 buckets. The s3-bucket-public-write-prohibited rule identifies buckets that have public write access and the s3-bucket-public-read-prohibited rule identifies buckets that have global read access. As I noted in my post, you can run these rules in response to configuration changes or on a schedule. The rules make use of some leading-edge constraint solving techniques, as part of a larger effort to use automated formal reasoning about AWS.

CloudTrail for All Customers – Tara’s post revealed that AWS CloudTrail is now available and enabled by default for all AWS customers. As a bonus, Tara reviewed the principal benefits of CloudTrail and showed you how to review your event history and to deep-dive on a single event. She also showed you how to create a second trail, for use with CloudWatch CloudWatch Events.

Encryption of Data at Rest for EFS – When you create a new file system, you now have the option to select a key that will be used to encrypt the contents of the files on the file system. The encryption is done using an industry-standard AES-256 algorithm. My post shows you how to select a key and to verify that it is being used.

Watch the Keynote
My colleagues Adrian Cockcroft and Matt Wood talked about these services and others on the stage, and also invited some AWS customers to share their stories. Here’s the video:

Jeff;

 

AWS Announces Amazon Macie

Post Syndicated from Stephen Schmidt original https://aws.amazon.com/blogs/security/aws-announces-amazon-macie/

I’m pleased to announce that today we’ve launched a new security service, Amazon Macie.

This service leverages machine learning to help customers prevent data loss by automatically discovering, classifying, and protecting sensitive data in AWS. Amazon Macie recognizes sensitive data such as personally identifiable information (PII) or intellectual property, providing customers with dashboards and alerts that give visibility into how data is being accessed or moved. This enables customers to apply machine learning to a wide array of security and compliance workloads, we think this will be a significant enabler for our customers.

To learn more about the see the full AWS Blog post.

–  Steve

 

AWS Config Update – New Managed Rules to Secure S3 Buckets

Post Syndicated from Jeff Barr original https://aws.amazon.com/blogs/aws/aws-config-update-new-managed-rules-to-secure-s3-buckets/

AWS Config captures the state of your AWS resources and the relationships between them. Among other features, it allows you to select a resource and then view a timeline of configuration changes that affect the resource (read Track AWS Resource Relationships With AWS Config to learn more).

AWS Config rules extends Config with a powerful rule system, with support for a “managed” collection of AWS rules as well as custom rules that you write yourself (my blog post, AWS Config Rules – Dynamic Compliance Checking for Cloud Resources, contains more info). The rules (AWS Lambda functions) represent the ideal (properly configured and compliant) state of your AWS resources. The appropriate functions are invoked when a configuration change is detected and check to ensure compliance.

You already have access to about three dozen managed rules. For example, here are some of the rules that check your EC2 instances and related resources:

Two New Rules
Today we are adding two new managed rules that will help you to secure your S3 buckets. You can enable these rules with a single click. The new rules are:

s3-bucket-public-write-prohibited – Automatically identifies buckets that allow global write access. There’s rarely a reason to create this configuration intentionally since it allows
unauthorized users to add malicious content to buckets and to delete (by overwriting) existing content. The rule checks all of the buckets in the account.

s3-bucket-public-read-prohibited – Automatically identifies buckets that allow global read access. This will flag content that is publicly available, including web sites and documentation. This rule also checks all buckets in the account.

Like the existing rules, the new rules can be run on a schedule or in response to changes detected by Config. You can see the compliance status of all of your rules at a glance:

Each evaluation runs in a matter of milliseconds; scanning an account with 100 buckets will take less than a minute. Behind the scenes, the rules are evaluated by a reasoning engine that uses some leading-edge constraint solving techniques that can, in many cases, address NP-complete problems in polynomial time (we did not resolve P versus NP; that would be far bigger news). This work is part of a larger effort within AWS, some of which is described in a AWS re:Invent presentation: Automated Formal Reasoning About AWS Systems:

Now Available
The new rules are available now and you can start using them today. Like the other rules, they are priced at $2 per rule per month.

Jeff;

Thomas and Ed become a RealLifeDoodle on the ISS

Post Syndicated from Alex Bate original https://www.raspberrypi.org/blog/astro-pi-reallifedoodle/

Thanks to the very talented sooperdavid, creator of some of the wonderful animations known as RealLifeDoodles, Thomas Pesquet and Astro Pi Ed have been turned into one of the cutest videos on the internet.

space pi – Create, Discover and Share Awesome GIFs on Gfycat

Watch space pi GIF by sooperdave on Gfycat. Discover more GIFS online on Gfycat

And RealLifeDoodles aaaaare?

Thanks to the power of viral video, many will be aware of the ongoing Real Life Doodle phenomenon. Wait, you’re not aware?

Oh. Well, let me explain it to you.

Taking often comical video clips, those with a know-how and skill level that outweighs my own in spades add faces and emotions to inanimate objects, creating what the social media world refers to as a Real Life Doodle. From disappointed exercise balls to cannibalistic piles of leaves, these video clips are both cute and sometimes, though thankfully not always, a little heartbreaking.

letmegofree – Create, Discover and Share Awesome GIFs on Gfycat

Watch letmegofree GIF by sooperdave on Gfycat. Discover more reallifedoodles GIFs on Gfycat

Our own RealLifeDoodle

A few months back, when Programme Manager Dave Honess, better known to many as SpaceDave, sent me these Astro Pi videos for me to upload to YouTube, a small plan hatched in my brain. For in the midst of the video, and pointed out to me by SpaceDave – “I kind of love the way he just lets the unit drop out of shot” – was the most adorable sight as poor Ed drifted off into the great unknown of the ISS. Finding that I have this odd ability to consider many inanimate objects as ‘cute’, I wanted to see whether we could turn poor Ed into a RealLifeDoodle.

Heading to the Reddit RealLifeDoodle subreddit, I sent moderator sooperdavid a private message, asking if he’d be so kind as to bring our beloved Ed to life.

Yesterday, our dream came true!

Astro Pi

Unless you’re new to the world of the Raspberry Pi blog (in which case, welcome!), you’ll probably know about the Astro Pi Challenge. But for those who are unaware, let me break it down for you.

Raspberry Pi RealLifeDoodle

In 2015, two weeks before British ESA Astronaut Tim Peake journeyed to the International Space Station, two Raspberry Pis were sent up to await his arrival. Clad in 6063-grade aluminium flight cases and fitted with their own Sense HATs and camera modules, the Astro Pis Ed and Izzy were ready to receive the winning codes from school children in the UK. The following year, this time maintained by French ESA Astronaut Thomas Pesquet, children from every ESA member country got involved to send even more code to the ISS.

Get involved

Will there be another Astro Pi Challenge? Well, I just asked SpaceDave and he didn’t say no! So why not get yourself into training now and try out some of our space-themed free resources, including our 3D-print your own Astro Pi case tutorial? You can also follow the adventures of Ed and Izzy in our brilliant Story of Astro Pi cartoons.

Raspberry Pi RealLifeDoodle

And if you’re quick, there’s still time to take part in tomorrow’s Moonhack! Check out their website for more information and help the team at Code Club Australia beat their own world record!

The post Thomas and Ed become a RealLifeDoodle on the ISS appeared first on Raspberry Pi.

A Poloniex / Bitfinex cryptocurrency lending bot

Post Syndicated from Григор original http://www.gatchev.info/blog/?p=2074

… offering its services. Its site is http://beebot.zavinagi.org .

The bot already has some clients and manages their loans quite well. (As well as mine.) If you want your crypto to bring you the best interest that can be obtained, with no effort from you at all, be welcome! 🙂

The bot can manage your cryptocurrencies at the popular exchanges Poloniex and Bitfinex. All it needs from you is an API key that allows it to manage loans (and does NOT allow withdrawing or trading the funds!). Has plenty of settings that allow tuning its work to your taste. Has also a lot of loaning-related data, both current and historical, that you can find nowhere else.

Is it good? I believe so. In my comparisons, it appears at least as good as the best and most established lending bots around. Constant tracking of the optimal loan interest is only where it starts. It varies the lending period to ensure biggest probability for and most exposure to high-interest lending. It analyses the situation and tries to predict optimal interest movement. It tries to detect attempts to manipulate the lending interests and takes appropriate measures… The list is pretty long.

The usage tax is 10% of the interest earned by the loans secured by the bot. This is only a small part of the benefits it provides. If you would like to manage through it bigger sums (eg. BTC 100 and up), we can negotiate a lower tax – write me at ‘grigor’ in the site you read this blog post in. 🙂

Nazis, are bad

Post Syndicated from Eevee original https://eev.ee/blog/2017/08/13/nazis-are-bad/

Anonymous asks:

Could you talk about something related to the management/moderation and growth of online communities? IOW your thoughts on online community management, if any.

I think you’ve tweeted about this stuff in the past so I suspect you have thoughts on this, but if not, again, feel free to just blog about … anything 🙂

Oh, I think I have some stuff to say about community management, in light of recent events. None of it hasn’t already been said elsewhere, but I have to get this out.

Hopefully the content warning is implicit in the title.


I am frustrated.

I’ve gone on before about a particularly bothersome phenomenon that hurts a lot of small online communities: often, people are willing to tolerate the misery of others in a community, but then get up in arms when someone pushes back. Someone makes a lot of off-hand, off-color comments about women? Uses a lot of dog-whistle terms? Eh, they’re not bothering anyone, or at least not bothering me. Someone else gets tired of it and tells them to knock it off? Whoa there! Now we have the appearance of conflict, which is unacceptable, and people will turn on the person who’s pissed off — even though they’ve been at the butt end of an invisible conflict for who knows how long. The appearance of peace is paramount, even if it means a large chunk of the population is quietly miserable.

Okay, so now, imagine that on a vastly larger scale, and also those annoying people who know how to skirt the rules are Nazis.


The label “Nazi” gets thrown around a lot lately, probably far too easily. But when I see a group of people doing the Hitler salute, waving large Nazi flags, wearing Nazi armbands styled after the SS, well… if the shoe fits, right? I suppose they might have flown across the country to join a torch-bearing mob ironically, but if so, the joke is going way over my head. (Was the murder ironic, too?) Maybe they’re not Nazis in the sense that the original party doesn’t exist any more, but for ease of writing, let’s refer to “someone who espouses Nazi ideology and deliberately bears a number of Nazi symbols” as, well, “a Nazi”.

This isn’t a new thing, either; I’ve stumbled upon any number of Twitter accounts that are decorated in Nazi regalia. I suppose the trouble arises when perfectly innocent members of the alt-right get unfairly labelled as Nazis.

But hang on; this march was called “Unite the Right” and was intended to bring together various far right sub-groups. So what does their choice of aesthetic say about those sub-groups? I haven’t heard, say, alt-right coiner Richard Spencer denounce the use of Nazi symbology — extra notable since he was fucking there and apparently didn’t care to discourage it.


And so begins the rule-skirting. “Nazi” is definitely overused, but even using it to describe white supremacists who make not-so-subtle nods to Hitler is likely to earn you some sarcastic derailment. A Nazi? Oh, so is everyone you don’t like and who wants to establish a white ethno state a Nazi?

Calling someone a Nazi — or even a white supremacist — is an attack, you see. Merely expressing the desire that people of color not exist is perfectly peaceful, but identifying the sentiment for what it is causes visible discord, which is unacceptable.

These clowns even know this sort of thing and strategize around it. Or, try, at least. Maybe it wasn’t that successful this weekend — though flicking through Charlottesville headlines now, they seem to be relatively tame in how they refer to the ralliers.

I’m reminded of a group of furries — the alt-furries — who have been espousing white supremacy and wearing red armbands with a white circle containing a black… pawprint. Ah, yes, that’s completely different.


So, what to do about this?

Ignore them” is a popular option, often espoused to bullied children by parents who have never been bullied, shortly before they resume complaining about passive-aggressive office politics. The trouble with ignoring them is that, just like in smaller communitiest, they have a tendency to fester. They take over large chunks of influential Internet surface area like 4chan and Reddit; they help get an inept buffoon elected; and then they start to have torch-bearing rallies and run people over with cars.

4chan illustrates a kind of corollary here. Anyone who’s steeped in Internet Culture™ is surely familiar with 4chan; I was never a regular visitor, but it had enough influence that I was still aware of it and some of its culture. It was always thick with irony, which grew into a sort of ironic detachment — perhaps one of the major sources of the recurring online trope that having feelings is bad — which proceeded into ironic racism.

And now the ironic racism is indistinguishable from actual racism, as tends to be the case. Do they “actually” “mean it”, or are they just trying to get a rise out of people? What the hell is unironic racism if not trying to get a rise out of people? What difference is there to onlookers, especially as they move to become increasingly involved with politics?

It’s just a joke” and “it was just a thoughtless comment” are exceptionally common defenses made by people desperate to preserve the illusion of harmony, but the strain of overt white supremacy currently running rampant through the US was built on those excuses.


The other favored option is to debate them, to defeat their ideas with better ideas.

Well, hang on. What are their ideas, again? I hear they were chanting stuff like “go back to Africa” and “fuck you, faggots”. Given that this was an overtly political rally (and again, the Nazi fucking regalia), I don’t think it’s a far cry to describe their ideas as “let’s get rid of black people and queer folks”.

This is an underlying proposition: that white supremacy is inherently violent. After all, if the alt-right seized total political power, what would they do with it? If I asked the same question of Democrats or Republicans, I’d imagine answers like “universal health care” or “screw over poor people”. But people whose primary goal is to have a country full of only white folks? What are they going to do, politely ask everyone else to leave? They’re invoking the memory of people who committed genocide and also tried to take over the fucking world. They are outright saying, these are the people we look up to, this is who we think had a great idea.

How, precisely, does one defeat these ideas with rational debate?

Because the underlying core philosophy beneath all this is: “it would be good for me if everything were about me”. And that’s true! (Well, it probably wouldn’t work out how they imagine in practice, but it’s true enough.) Consider that slavery is probably fantastic if you’re the one with the slaves; the issue is that it’s reprehensible, not that the very notion contains some kind of 101-level logical fallacy. That’s probably why we had a fucking war over it instead of hashing it out over brunch.

…except we did hash it out over brunch once, and the result was that slavery was still allowed but slaves only counted as 60% of a person for the sake of counting how much political power states got. So that’s how rational debate worked out. I’m sure the slaves were thrilled with that progress.


That really only leaves pushing back, which raises the question of how to push back.

And, I don’t know. Pushing back is much harder in spaces you don’t control, spaces you’re already struggling to justify your own presence in. For most people, that’s most spaces. It’s made all the harder by that tendency to preserve illusory peace; even the tamest request that someone knock off some odious behavior can be met by pushback, even by third parties.

At the same time, I’m aware that white supremacists prey on disillusioned young white dudes who feel like they don’t fit in, who were promised the world and inherited kind of a mess. Does criticism drive them further away? The alt-right also opposes “political correctness”, i.e. “not being a fucking asshole”.

God knows we all suck at this kind of behavior correction, even within our own in-groups. Fandoms have become almost ridiculously vicious as platforms like Twitter and Tumblr amplify individual anger to deafening levels. It probably doesn’t help that we’re all just exhausted, that every new fuck-up feels like it bears the same weight as the last hundred combined.

This is the part where I admit I don’t know anything about people and don’t have any easy answers. Surprise!


The other alternative is, well, punching Nazis.

That meme kind of haunts me. It raises really fucking complicated questions about when violence is acceptable, in a culture that’s completely incapable of answering them.

America’s relationship to violence is so bizarre and two-faced as to be almost incomprehensible. We worship it. We have the biggest military in the world by an almost comical margin. It’s fairly mainstream to own deadly weapons for the express stated purpose of armed revolution against the government, should that become necessary, where “necessary” is left ominously undefined. Our movies are about explosions and beating up bad guys; our video games are about explosions and shooting bad guys. We fantasize about solving foreign policy problems by nuking someone — hell, our talking heads are currently in polite discussion about whether we should nuke North Korea and annihilate up to twenty-five million people, as punishment for daring to have the bomb that only we’re allowed to have.

But… violence is bad.

That’s about as far as the other side of the coin gets. It’s bad. We condemn it in the strongest possible terms. Also, guess who we bombed today?

I observe that the one time Nazis were a serious threat, America was happy to let them try to take over the world until their allies finally showed up on our back porch.

Maybe I don’t understand what “violence” means. In a quest to find out why people are talking about “leftist violence” lately, I found a National Review article from May that twice suggests blocking traffic is a form of violence. Anarchists have smashed some windows and set a couple fires at protests this year — and, hey, please knock that crap off? — which is called violence against, I guess, Starbucks. Black Lives Matter could be throwing a birthday party and Twitter would still be abuzz with people calling them thugs.

Meanwhile, there’s a trend of murderers with increasingly overt links to the alt-right, and everyone is still handling them with kid gloves. First it was murders by people repeating their talking points; now it’s the culmination of a torches-and-pitchforks mob. (Ah, sorry, not pitchforks; assault rifles.) And we still get this incredibly bizarre both-sides-ism, a White House that refers to the people who didn’t murder anyone as “just as violent if not more so“.


Should you punch Nazis? I don’t know. All I know is that I’m extremely dissatisfied with discourse that’s extremely alarmed by hypothetical punches — far more mundane than what you’d see after a sporting event — but treats a push for ethnic cleansing as a mere difference of opinion.

The equivalent to a punch in an online space is probably banning, which is almost laughable in comparison. It doesn’t cause physical harm, but it is a use of concrete force. Doesn’t pose quite the same moral quandary, though.

Somewhere in the middle is the currently popular pastime of doxxing (doxxxxxxing) people spotted at the rally in an attempt to get them fired or whatever. Frankly, that skeeves me out, though apparently not enough that I’m directly chastizing anyone for it.


We aren’t really equipped, as a society, to deal with memetic threats. We aren’t even equipped to determine what they are. We had a fucking world war over this, and now people are outright saying “hey I’m like those people we went and killed a lot in that world war” and we give them interviews and compliment their fashion sense.

A looming question is always, what if they then do it to you? What if people try to get you fired, to punch you for your beliefs?

I think about that a lot, and then I remember that it’s perfectly legal to fire someone for being gay in half the country. (Courts are currently wrangling whether Title VII forbids this, but with the current administration, I’m not optimistic.) I know people who’ve been fired for coming out as trans. I doubt I’d have to look very far to find someone who’s been punched for either reason.

And these aren’t even beliefs; they’re just properties of a person. You can stop being a white supremacist, one of those people yelling “fuck you, faggots”.

So I have to recuse myself from this asinine question, because I can’t fairly judge the risk of retaliation when it already happens to people I care about.

Meanwhile, if a white supremacist does get punched, I absolutely still want my tax dollars to pay for their universal healthcare.


The same wrinkle comes up with free speech, which is paramount.

The ACLU reminds us that the First Amendment “protects vile, hateful, and ignorant speech”. I think they’ve forgotten that that’s a side effect, not the goal. No one sat down and suggested that protecting vile speech was some kind of noble cause, yet that’s how we seem to be treating it.

The point was to avoid a situation where the government is arbitrarily deciding what qualifies as vile, hateful, and ignorant, and was using that power to eliminate ideas distasteful to politicians. You know, like, hypothetically, if they interrogated and jailed a bunch of people for supporting the wrong economic system. Or convicted someone under the Espionage Act for opposing the draft. (Hey, that’s where the “shouting fire in a crowded theater” line comes from.)

But these are ideas that are already in the government. Bannon, a man who was chair of a news organization he himself called “the platform for the alt-right”, has the President’s ear! How much more mainstream can you get?

So again I’m having a little trouble balancing “we need to defend the free speech of white supremacists or risk losing it for everyone” against “we fairly recently were ferreting out communists and the lingering public perception is that communists are scary, not that the government is”.


This isn’t to say that freedom of speech is bad, only that the way we talk about it has become fanatical to the point of absurdity. We love it so much that we turn around and try to apply it to corporations, to platforms, to communities, to interpersonal relationships.

Look at 4chan. It’s completely public and anonymous; you only get banned for putting the functioning of the site itself in jeopardy. Nothing is stopping a larger group of people from joining its politics board and tilting sentiment the other way — except that the current population is so odious that no one wants to be around them. Everyone else has evaporated away, as tends to happen.

Free speech is great for a government, to prevent quashing politics that threaten the status quo (except it’s a joke and they’ll do it anyway). People can’t very readily just bail when the government doesn’t like them, anyway. It’s also nice to keep in mind to some degree for ubiquitous platforms. But the smaller you go, the easier it is for people to evaporate away, and the faster pure free speech will turn the place to crap. You’ll be left only with people who care about nothing.


At the very least, it seems clear that the goal of white supremacists is some form of destabilization, of disruption to the fabric of a community for purely selfish purposes. And those are the kinds of people you want to get rid of as quickly as possible.

Usually this is hard, because they act just nicely enough to create some plausible deniability. But damn, if someone is outright telling you they love Hitler, maybe skip the principled hand-wringing and eject them.