All posts by Yev

Welcome Victoria — Sales Development Representative

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-victoria-sales-development-representative/

Ever since we introduced our Groups feature, Backblaze for Business has been growing at a rapid rate! We’ve been staffing up in order to support the product and the newest addition to the sales team, Victoria, joins us as a Sales Development Representative! Let’s learn a bit more about Victoria, shall we?

What is your Backblaze Title?
Sales Development Representative.

Where are you originally from?
Harrisburg, North Carolina.

What attracted you to Backblaze?
The leaders and family-style culture.

What do you expect to learn while being at Backblaze?
How to sell, sell, sell!

Where else have you worked?
The North Carolina Autism Society, an ophthalmologist’s office, home health care, and another tech startup.

Where did you go to school?
The University of North Carolina Chapel Hill and Duke University’s Fuqua School of Business.

What’s your dream job?
Fighter pilot, professional snowboarder or killer whale trainer.

Favorite place you’ve traveled?
Hawaii and Banff.

Favorite hobby?
Basketball and cars.

Of what achievement are you most proud?
Missionary work and helping patients feel better.

Star Trek or Star Wars?
Neither, but probably Star Wars.

Coke or Pepsi?
Neither, bubble tea.

Favorite food?
Snow crab legs.

Why do you like certain things?
Because God made me that way.

Anything else you’d like you’d like to tell us?
I’m a germophobe, drink a lot of water and unfortunately, am introverted.

Being on the phones all day is a good way to build up those extroversion skills! Welcome to the team and we hope you enjoy learning how to sell, sell, sell!

The post Welcome Victoria — Sales Development Representative appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Daren – Datacenter Technician!

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-daren-datacenter-technician/

The datacenter team continues to expand and the latest person to join the team is Daren! He’s very well versed with our infrastructure and is a welcome addition to the caregivers for our ever-growing fleet!

What is your Backblaze Title?
Datacenter Technician.

Where are you originally from?
Fair Oaks, CA.

What attracted you to Backblaze?
The Pods! I’ve always thought Backblaze had a great business concept and I wanted to be a part of the team that helps build it and make it a huge success.

What do you expect to learn while being at Backblaze?
Everything about Backblaze and what makes it tick.

Where else have you worked?
Sungard Availability Services, ASC Profiles, and Reids Family Martial Arts.

Where did you go to school?
American River College and Techskills of California.

What’s your dream job?
I always had interest in Architecture. I’m not sure how good I would be at it but building design is something that I would have liked to try.

Favorite place you’ve traveled?
My favorite place to travel is the Philippines. I have a lot of family their and I mostly like to visit the smaller villages far from the busy city life. White sandy beaches, family, and Lumpia!

Favorite hobby?
Martial Arts – its challenging, great exercise, and a lot of fun!

Star Trek or Star Wars?
Whatever my boss likes.

Coke or Pepsi?
Coke.

Favorite food?
One of my favorite foods is Lumpia. Its the cousin of the Egg Roll but much more amazing. Made of a thin pastry wrapper with a mixture of fillings, consisting of chopped vegetables, ground beef or pork, and potatoes.

Why do you like certain things?
I like certain things that take me to places I have never been before.

Anything else you’d like you’d like to tell us?
I am excited to be apart of the Backblaze team.

Welcome aboard Daren! We’d love to try some of that lumpia sometime!

The post Welcome Daren – Datacenter Technician! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Backblaze’s New Cloud Storage Offering

Post Syndicated from Yev original https://www.backblaze.com/blog/backblazes-new-cloud-storage-offering/

Why pay less for the same service?

We’ve spent the last month making changes to Backblaze B2. We’ve reduced the B2 Download Prices in Half, expanded on our Snapshot USB Restore program by offering refunds if the hard drives are shipped back to us, and have built out our Backblaze Fireball program into a self-service model where you can seed 70TBs of data into your Backblaze B2 account. For any other cloud storage company, all of these value-adds would be enough, but we noticed that something was missing.

We kept hearing from our customers that we were simply doing too much and not charging enough. People were worried about our ability to stay in the market, despite our track record over the last 10 years of providing low cost storage, all while operating a cash-flow positive business. Our customers simply couldn’t believe that we could keep this charade going for much longer, and demanded that we do something to bolster our financial stability and to “stop giving everything away — practically for free,” even if it meant that we would make more money.

We listened, and today we are proud to announce a new service that compliments our wildly popular B2 Cloud Storage: Backblaze Bling2 Cloud Storage. It’s very similar to Backblaze B2, identical in fact, except for one minor change. It’s 4x more expensive for both storage and downloads, just like our competitors! We’re confident that the same level of service for 4x the price will appeal to our users who think that we’re simply not charging enough.

If you’re interested in this Bling2, we’ve made a tool to help you calculate your storage costs with Bling2 Cloud Storage, and compare it to leading cloud storage providers such as Backblaze B2, Amazon S3, Google Cloud Service, and Microsoft Azure!

We hope you enjoy this new service from Backblaze. If you think that Backblaze B2 is too affordable, you’ll be happy to know that Bling2 storage prices are available to you at the “industry standard” 4x markup. Why pay less when you can Bling2?!

The post Backblaze’s New Cloud Storage Offering appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

World Backup Day 2018: Backing Up The World

Post Syndicated from Yev original https://www.backblaze.com/blog/world-backup-day-2018-backing-up-the-world/

World Backup Day is March 31st, 2018. The tagline is usually something along the lines of: “Back up! Don’t be an April Fool.” This year we don’t have any gimmicks or promotions for World Backup Day, but we do want to share something with you.

Countries with Backblaze Customers

Countries with Backblaze Customers

That is a world map of every country where Backblaze is backing up someone’s data. To save you some counting, that’s over 150 countries where people have peace of mind using Backblaze. If you’re not already backing up, or know people who haven’t started backing up their computers yet, we invite you to join the rest of the world on this World Backup Day and start backing up with Backblaze! At only $50/year for unlimited data backup of your PC or Mac, it’s time to get started with Backblaze.

It’s great that World Backup Day is around to remind everyone that it’s important to back up your data, especially in the wake of ransomware attacks like the most recent SamSam virus (we wrote a complete guide to recovering from ransomware should something like this happen to you).

At Backblaze, we believe that every day is backup day. That’s why Backblaze Cloud Backup installs in seconds and starts immediately backing up everything on your computer, with no limit on how much data you have. That gives you peace of mind on World Backup Day and every other day of the year.

If you know people who could use that peace of mind, refer them to: Have Friends Who Don’t Back Up? Share This Post! That will help them get started!

The post World Backup Day 2018: Backing Up The World appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Billy – Senior Systems Administrator

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-billy-senior-systems-administrator/

The data center keeps growing, with well over 500 Petabytes of data under management we needed more systems administrators to help us keep track of all the systems as our operation expands. Our latest systems administrator is Billy! Let’s learn a bit more about him shall we?

What is your Backblaze Title?
Sr. Systems Administrator

Where are you originally from?
Boston, MA

What attracted you to Backblaze?
I’ve read the hard drive articles that were published and was excited to be a part of the company that took the time to do that kind of analysis and share it with the world.

What do you expect to learn while being at Backblaze?
I expect that I’ll learn about the problems that arise from a larger scale operation and how to solve them. I’m very curious to find out what they are.

Where else have you worked?
I’ve worked for the MIT Math Dept, Google, a social network owned by AOL called Bebo, Evernote, a contractor recommendation site owned by The Home Depot called RedBeacon, and a few others that weren’t as interesting.

Where did you go to school?
I started college at The Cooper Union, discovered that Electrical Engineering wasn’t my thing, then graduated from the Computer Science program at Northeastern.

What’s your dream job?
Is couch potato a job? I like to solve puzzles and play with toys, which is why I really enjoy being a sysadmin. My dream job is to do pretty much what I do now, but not have to participate in on-call.

Favorite place you’ve traveled?
We did a 2 week tour through Europe on our honeymoon. I’d go back to any place there.

Favorite hobby?
Reading and listening to music. I spent a stupid amount of money on a stereo, so I make sure it gets plenty of use. I spent much less money on my library card, but I try to utilize it quite a bit as well.

Of what achievement are you most proud?
I designed a built a set of shelves for the closet in my kids’ room. Built with hand tools. The only electricity I used was the lights to see what I was doing.

Star Trek or Star Wars?
Star Trek: The Next Generation

Coke or Pepsi?
Coke!

Favorite food?
Pesto. Usually on angel hair, but it also works well on bread, or steak, or a spoon.

Why do you like certain things?
I like things that are a little outside the norm, like musical covers and mashups, or things that look like 1 thing but are really something else. Secret compartments are also fun.

Anything else you’d like you’d like to tell us?
I’m full of anecdotes and lines from songs and movies and tv shows.

Pesto is delicious! Welcome to the systems administrator team Billy, we’ll keep the fridge stocked with Coke for you!

The post Welcome Billy – Senior Systems Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Jacob – Data Center Technician

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-jacob-data-center-technician/

With over 500 Petabytes of data under management we need more people keeping the drives spinning in our data center. We’re constantly hiring Systems Administrators and Data Center Technicians, and here’s our latest one! Lets learn a bit more about Jacob, shall we?

What is your Backblaze Title?
Data center Technician

Where are you originally from?
Ojai, CA

What attracted you to Backblaze?
It’s a technical job that believes in training it’s employees and treating them well.

What do you expect to learn while being at Backblaze?
As much as I can.

Where else have you worked?
I was a Team Lead at Target, I did some volunteer work with the Ventura County Medical Center, and I also worked at a motocross track.

Where did you go to school?
Ventura Community College, then 1 semester at Sac State

What’s your dream job?
Don’t really have one. Whatever can support my family and that I enjoy.

Favorite place you’ve traveled?
Yosemite National Park for the touristy stuff, Bend Oregon for a good getaway place.

Favorite hobby?
Gaming and music. It’s a tie.

Of what achievement are you most proud?
Marring my wife Masha.

Star Trek or Star Wars?
Wars. 100%. I’m a major Star Wars geek.

Coke or Pepsi?
Monster.

Favorite food?
French fries.

Why do you like certain things?
Because my brain tells me I like them.

Thank you for helping care for all of our customer’s data. Welcome to the data center team Jacob!

The post Welcome Jacob – Data Center Technician appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Nathan – Our Solutions Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-nathan-our-solutions-engineer/

Backblaze is growing, and with it our need to cater to a lot of different use cases that our customers bring to us. We needed a Solutions Engineer to help out, and after a long search we’ve hired our first one! Lets learn a bit more about Nathan shall we?

What is your Backblaze Title?
Solutions Engineer. Our customers bring a thousand different use cases to both B1 and B2, and I’m here to help them figure out how best to make those use cases a reality. Also, any odd jobs that Nilay wants me to do.

Where are you originally from?
I am native to the San Francisco Bay Area, studying mathematics at UC Santa Cruz, and then computer science at California University of Hayward (which has since renamed itself California University of the East Hills. I observe that it’s still in Hayward).

What attracted you to Backblaze?
As a stable, growing company with huge growth and even bigger potential, the business model is attractive, and the team is outstanding. Add to that the strong commitment to transparency, and it’s a hard company to resist. We can store – and restore – data while offering superior reliability at an economic advantage to do-it-yourself, and that’s a great place to be.

What do you expect to learn while being at Backblaze?
Everything I need to, but principally how our customers choose to interact with web storage. Storage isn’t a solution per se, but it’s an important component of any persistent solution. I’m looking forward to working with all the different concepts our customers have to make use of storage.

Where else have you worked?
All sorts of places, but I’ll admit publicly to EMC, Gemalto, and my own little (failed, alas) startup, IC2N. I worked with low-level document imaging.

Where did you go to school?
UC Santa Cruz, BA Mathematics CU Hayward, Master of Science in Computer Science.

What’s your dream job?
Sipping tea in the California redwood forest. However, solutions engineer at Backblaze is a good second choice!

Favorite place you’ve traveled?
Ashland, Oregon, for the Oregon Shakespeare Festival and the marble caves (most caves form from limestone).

Favorite hobby?
Theater. Pathfinder. Writing. Baking cookies and cakes.

Of what achievement are you most proud?
Marrying the most wonderful man in the world.

Star Trek or Star Wars?
Star Trek’s utopian science fiction vision of humanity and science resonates a lot more strongly with me than the dystopian science fantasy of Star Wars.

Coke or Pepsi?
Neither. I’d much rather have a cup of jasmine tea.

Favorite food?
It varies, but I love Indian and Thai cuisine. Truly excellent Italian food is marvelous – wood fired pizza, if I had to pick only one, but the world would be a boring place with a single favorite food.

Why do you like certain things?
If I knew that, I’d be in marketing.

Anything else you’d like you’d like to tell us?
If you haven’t already encountered the amazing authors Patricia McKillip and Lois McMasters Bujold – go encounter them. Be happy.

There’s nothing wrong with a nice cup of tea and a long game of Pathfinder. Sign us up! Welcome to the team Nathan!

The post Welcome Nathan – Our Solutions Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Office Administrator

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-office-administrator-2/

At inception, Backblaze was a consumer company. Thousands upon thousands of individuals came to our website and gave us $5/mo to keep their data safe. But, we didn’t sell business solutions. It took us years before we had a sales team. In the last couple of years, we’ve released products that businesses of all sizes love: Backblaze B2 Cloud Storage and Backblaze for Business Computer Backup. Those businesses want to integrate Backblaze into their infrastructure, so it’s time to expand our teams!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office – located near Caltrain and Highways 101 & 280.

Want to know what you’ll be doing?

You will play a pivotal role at Backblaze! You will be the glue that binds people together in the office and one of the main engines that keeps our company running. This is an exciting opportunity to help shape the company culture of Backblaze by making the office a fun and welcoming place to work. As an Office Administrator, your priority is to help employees have what they need to feel happy, comfortable, and productive at work; whether it’s refilling snacks, collecting shipments, responding to maintenance requests, ordering office supplies, or assisting with fun social events, your contributions will be critical to our culture.

Office Administrator Responsibilities:

  • Maintain a clean, well-stocked and organized office
  • Greet visitors and callers, route and resolve information requests
  • Ensure conference rooms and kitchen areas are clean and stocked
  • Sign for all packages delivered to the office as well as forward relevant departments
  • Administrative duties as assigned

Facilities Coordinator Responsibilities:

  • Act as point of contact for building facilities and other office vendors and deliveries
  • Work with HR to ensure new hires are welcomed successfully at Backblaze – to include desk/equipment orders, seat planning, and general facilities preparation
  • Work with the “Fun Committee” to support office events and activities
  • Be available after hours as required for ongoing business success (events, building issues)

Jr. Buyer Responsibilities:

  • Assist with creating purchase orders and buying equipment
  • Compare costs and maintain vendor cards in Quickbooks
  • Assist with booking travel, hotel accommodations, and conference rooms
  • Maintain accurate records of purchases and tracking orders
  • Maintain office equipment, physical space, and maintenance schedules
  • Manage company calendar, snack, and meal orders

Qualifications:

  • 1 year experience in an Inventory/Shipping/Receiving/Admin role preferred
  • Proficiency with Microsoft Office applications, Google Apps, Quickbooks, Excel
  • Experience and skill at adhering to a budget
  • High attention to detail
  • Proven ability to prioritize within a multi-tasking environment; highly organized
  • Collaborative and communicative
  • Hands-on, “can do” attitude
  • Personable and approachable
  • Able to lift up to 50 lbs
  • Strong data entry

This position is located in San Mateo, California. Backblaze is an Equal Opportunity Employer.

If this all sounds like you:

  1. Send an email to [email protected] with the position in the subject line.
  2. Tell us a bit about your work history.
  3. Include your resume.

The post Wanted: Office Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Michele – Our HR Coordinator

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-michele-our-hr-coordinator/

Backblaze is growing rapidly and as we have more and more job listings coming online and more employees to corral, we needed another member on our Human Resources team! Enter Michele, who is joining the HR folks to help recruit, onboard, and expand our HR organization. Lets learn a bit more about Michele shall we?

What is your Backblaze Title?
HR Coordinator.

Where are you originally from?
I was born and raised in the East Bay.

What attracted you to Backblaze?
The opportunity to learn new skills, as most of my experience is in office administration… I’m excited to jump into the HR world!

What do you expect to learn while being at Backblaze?
So much! All of the ins and outs of HR, the hiring and onboarding processes, and everything in between…so excited!

Where else have you worked?
I’ve previously worked at Clars Auction Gallery where I was Consignor Relations for 6 years, and most recently at Stellar Academy for Dyslexics where I was the Office Administrator/Bookkeeper.

Where did you go to school?
San Francisco Institute of Esthetics and Cosmetology.

What’s your dream job?
Pastry Chef!

Favorite place you’ve traveled?
Maui. I could lay on the beach and bob in the water all day, every day! But also, Disney World…who doesn’t love a good Disney vacation?

Favorite hobby?
Baking, traveling, reading, exploring new restaurants, SF Giants games

Star Trek or Star Wars?
Star Wars.

Coke or Pepsi?
Black iced tea?

Favorite food?
Pretty much everything…street tacos, ramen, sushi, Thai, pho.

Why do you like certain things?
Because why not?

Anything else you’d like you’d like to tell us?
I love Disney!

Another person who loves Disney! Welcome to the team Michele, we’ll have lots of tea ready for you!

The post Welcome Michele – Our HR Coordinator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Vault Storage Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-vault-storage-engineer/

Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

Well here’s your chance. Backblaze is looking for a Vault Storage Engineer!

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office – located near Caltrain and Highways 101 & 280.

Want to know what you’ll be doing?

You will work on the core of the Backblaze: the vault cloud storage system (https://www.backblaze.com/blog/vault-cloud-storage-architecture/). The system accepts files uploaded from customers, stores them durably by distributing them across the data center, automatically handles drive failures, rebuilds data when drives are replaced, and maintains high availability for customers to download their files. There are significant enhancements in the works, and you’ll be a part of making them happen.

Must have a strong background in:

  • Computer Science
  • Multi-threaded programming
  • Distributed Systems
  • Java
  • Math (such as matrix algebra and statistics)
  • Building reliable, testable systems

Bonus points for:

  • Java
  • JavaScript
  • Python
  • Cassandra
  • SQL

Looking for an attitude of:

  • Passionate about building reliable clean interfaces and systems.
  • Likes to work closely with other engineers, support, and sales to help customers.
  • Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

Required for all Backblaze Employees:

  • Good attitude and willingness to do whatever it takes to get the job done
  • Strong desire to work for a small fast-paced company
  • Desire to learn and adapt to rapidly changing technologies and work environment
  • Rigorous adherence to best practices
  • Relentless attention to detail
  • Excellent interpersonal skills and good oral/written communication
  • Excellent troubleshooting and problem solving skills

This position is located in San Mateo, California but will also consider remote work as long as you’re no more than three time zones away and can come to San Mateo now and then.

Backblaze is an Equal Opportunity Employer.

Contact Us:
If this sounds like you, follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your programming experience.

The post Wanted: Vault Storage Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Software Engineering Director

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-software-engineering-director/

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2, robust and reliable object storage at just $0.005/gb/mo. We offer the lowest price of any of the big players and are still profitable.

Backblaze has a culture of openness. The hardware designs for our storage pods are open source. Key parts of the software, including the Reed-Solomon erasure coding are open-source. Backblaze is the only company that publishes hard drive reliability statistics.

We’ve managed to nurture a team-oriented culture with amazingly low turnover. We value our people and their families. The team is distributed across the U.S., but we work in Pacific Time, so work is limited to work time, leaving evenings and weekends open for personal and family time. Check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Our engineering team is 10 software engineers, and 2 quality assurance engineers. Most engineers are experienced, and a couple are more junior. The team will be growing as the company grows to meet the demand for our products; we plan to add at least 6 more engineers in 2018. The software includes the storage systems that run in the data center, the web APIs that clients access, the web site, and client programs that run on phones, tablets, and computers.

The Job:

As the Director of Engineering, you will be:

  • managing the software engineering team
  • ensuring consistent delivery of top-quality services to our customers
  • collaborating closely with the operations team
  • directing engineering execution to scale the business and build new services
  • transforming a self-directed, scrappy startup team into a mid-size engineering organization

A successful director will have the opportunity to grow into the role of VP of Engineering. Backblaze expects to continue our exponential growth of our storage services in the upcoming years, with matching growth in the engineering team..

This position is located in San Mateo, California.

Qualifications:

We are a looking for a director who:

  • has a good understanding of software engineering best practices
  • has experience scaling a large, distributed system
  • gets energized by creating an environment where engineers thrive
  • understands the trade-offs between building a solid foundation and shipping new features
  • has a track record of building effective teams

Required for all Backblaze Employees:

  • Good attitude and willingness to do whatever it takes to get the job done
  • Strong desire to work for a small fast-paced company
  • Desire to learn and adapt to rapidly changing technologies and work environment
  • Rigorous adherence to best practices
  • Relentless attention to detail
  • Excellent interpersonal skills and good oral/written communication
  • Excellent troubleshooting and problem solving skills

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office — located near Caltrain and Highways 101 & 280.

Contact Us:

If this sounds like you, follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your experience.

Backblaze is an Equal Opportunity Employer.

The post Needed: Software Engineering Director appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Senior Software Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-senior-software-engineer/

Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

Well, here’s your chance. Backblaze is looking for a Sr. Software Engineer!

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office – located near Caltrain and Highways 101 & 280

Want to know what you’ll be doing?

You will work on the server side APIs that authenticate users when they log in, accept the backups, manage the data, and prepare restored data for customers. And you will help build new features as well as support tools to help chase down and diagnose customer issues.

Must be proficient in:

  • Java
  • Apache Tomcat
  • Large scale systems supporting thousands of servers and millions of customers
  • Cross platform (Linux/Macintosh/Windows) — don’t need to be an expert on all three, but cannot be afraid of any

Bonus points for:

  • Cassandra experience
  • JavaScript
  • ReactJS
  • Python
  • Struts
  • JSP’s

Looking for an attitude of:

  • Passionate about building friendly, easy to use Interfaces and APIs.
  • Likes to work closely with other engineers, support, and sales to help customers.
  • Believes the whole world needs backup, not just English speakers in the USA.
  • Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

Required for all Backblaze Employees:

  • Good attitude and willingness to do whatever it takes to get the job done
  • Strong desire to work for a small, fast-paced company
  • Desire to learn and adapt to rapidly changing technologies and work environment
  • Rigorous adherence to best practices
  • Relentless attention to detail
  • Excellent interpersonal skills and good oral/written communication
  • Excellent troubleshooting and problem solving skills

This position is located in San Mateo, California but will also consider remote work as long as you’re no more than three time zones away and can come to San Mateo now and then.

Backblaze is an Equal Opportunity Employer.

If this sounds like you —follow these steps:

  1. Send an email to [email protected] with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your programming experience.

The post Needed: Senior Software Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome New Support Tech – Matt!

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-new-support-tech-matt/

Our hiring spree keeps rolling and we have a new addition to the support team, Matt! He joins the team as a Junior Technical Support Rep, and will be helping answer folks’ questions, guiding them through the product, and making sure that everyone’s taken care of! Lets learn a bit more about Matt shall we?

What is your Backblaze Title?
Junior Technical Support Representative

Where are you originally from?
San Francisco Bay Area

What attracted you to Backblaze?
Everyone is super chill and I like how transparent everyone is. The culture is very casual and not overbearing.

What do you expect to learn while being at Backblaze?
What the tech industry is like.

Where else have you worked?
The Chairman! Best bao ever.

Where did you go to school?
College of San Mateo.

What’s your dream job?
Being a chef has always interested me. It’s so interesting that we’ve turned food into an art.

Favorite place you’ve traveled?
Japan. Holy crap Japan is cool. Everyone is so polite and the place is so clean. You haven’t had ramen like they serve, I literally couldn’t stop smiling after my first bite. The moment we arrived, I said, “I already miss Japan.”

Favorite hobby?
As much as I like video games, cooking is my favorite. Everyone eats, and it’s a good feeling to make food that people like. Currently trying to figure out how to make brussel sprouts taste better than brussel sprouts.

Of what achievement are you most proud?
Meeting my girlfriend. My life turned around when I met her. She’s taught me a lot of things.

Star Trek or Star Wars?
Star Wars!

Coke or Pepsi?
Good ol’ Cola. I quit drinking soda, though.

Favorite food?
As much as I love eating healthy, there’s nothing like spam.

Why do you like certain things?
Because certain things are either fun or delicious.

Anything else you’d like you’d like to tell us?
If you have any good recipes, I’ll probably cook it. Or try to.

You’re right Matt, certain things are either fun or delicious, like The Chairman’s bao! Welcome aboard!

The post Welcome New Support Tech – Matt! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Sales Development Representative!

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-sales-development-representative/

At inception, Backblaze was a consumer company. Thousands upon thousands of individuals came to our website and gave us $5/mo to keep their data safe. But, we didn’t sell business solutions. It took us years before we had a sales team. In the last couple of years, we’ve released products that businesses of all sizes love: Backblaze B2 Cloud Storage and Backblaze for Business Computer Backup. Those businesses want to integrate Backblaze into their infrastructure, so it’s time to expand our sales team and hire our first dedicated outbound Sales Development Representative!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple — grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office — located near Caltrain and Highways 101 & 280

As our first Sales Development Representative (SDR), we are looking for someone who is organized, has high-energy and strong interpersonal communication skills. The ideal person will have a passion for sales, love to cold call and figure out new ways to get potential customers. Ideally the SDR will have 1-2 years experience working in a fast paced sales environment. We are looking for someone who knows how to manage their time and has top class communication skills. It’s critical that our SDR is able to learn quickly when using new tools.

Additional Responsibilities Include:

  • Generate qualified leads, set up demos and outbound opportunities by phone and email.
  • Work with our account managers to pass qualified leads and track in salesforce.com.
  • Report internally on prospecting performance and identify potential optimizations.
  • Continuously fine tune outbound messaging – both email and cold calls to drive results.
  • Update and leverage salesforce.com and other sales tools to better track business and drive efficiencies.

Qualifications:

  • Bachelor’s degree (B.A.)
  • Minimum of 1-2 years of sales experience.
  • Excellent written and verbal communication skills.
  • Proven ability to work in a fast-paced, dynamic and goal-oriented environment.
  • Maintain a high sense of urgency and entrepreneurial work ethic that is required to drive business outcomes, with exceptional attention to detail.
  • Positive“can do” attitude, passionate and able to show commitment.
  • Fearless yet cordial personality- not afraid to make cold calls and introductions yet personable enough to connect with potential Backblaze customers.
  • Articulate and good listening skills.
  • Ability to set and manage multiple priorities.

What’s it like working with the Sales team?

The Backblaze sales team collaborates. We help each other out by sharing ideas, templates, and our customer’s experiences. When we talk about our accomplishments, there is no “I did this,” only “we.” We are truly a team.

We are honest to each other and our customers and communicate openly. We aim to have fun by embracing crazy ideas and creative solutions. We try to think not outside the box, but with no boxes at all. Customers are the driving force behind the success of the company and we care deeply about their success.

If this all sounds like you:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Tell us a bit about your sales experience.
  3. Include your resume.

The post Needed: Sales Development Representative! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Associate Front End Developer

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-associate-front-end-developer/

Want to work at a company that helps customers in over 150 countries around the world protect the memories they hold dear? Do you want to challenge yourself with a business that serves consumers, SMBs, Enterprise, and developers?

If all that sounds interesting, you might be interested to know that Backblaze is looking for an Associate Front End Developer!

Backblaze is a 10 year old company. Providing great customer experiences is the “secret sauce” that enables us to successfully compete against some of technology’s giants. We’ll finish the year at ~$20MM ARR and are a profitable business. This is an opportunity to have your work shine at scale in one of the fastest growing verticals in tech — Cloud Storage.

You will utilize HTML, ReactJS, CSS and jQuery to develop intuitive, elegant user experiences. As a member of our Front End Dev team, you will work closely with our web development, software design, and marketing teams.

On a day to day basis, you must be able to convert image mockups to HTML or ReactJS – There’s some production work that needs to get done. But you will also be responsible for helping build out new features, rethink old processes, and enabling third party systems to empower our marketing, sales, and support teams.

Our Associate Front End Developer must be proficient in:

  • HTML, CSS, Javascript (ES5)
  • jQuery, Bootstrap (with responsive targets)
  • Understanding of ensuring cross-browser compatibility and browser security for features
  • Basic SEO principles and ensuring that applications will adhere to them
  • Familiarity with ES2015+, ReactJS, unit testing
  • Learning about third party marketing and sales tools through reading documentation. Our systems include Google Tag Manager, Google Analytics, Salesforce, and Hubspot.
  • React Flux, Redux, SASS, Node experience is a plus

We’re looking for someone that is:

  • Passionate about building friendly, easy to use Interfaces and APIs.
  • Likes to work closely with other engineers, support, and marketing to help customers.
  • Is comfortable working independently on a mutually agreed upon prioritization queue (we don’t micromanage, we do make sure tasks are reasonably defined and scoped).
  • Diligent with quality control. Backblaze prides itself on giving our team autonomy to get work done, do the right thing for our customers, and keep a pace that is sustainable over the long run. As such, we expect everyone that checks in code that is stable. We also have a small QA team that operates as a secondary check when needed.

Backblaze Employees Have:

  • Good attitude and willingness to do whatever it takes to get the job done.
  • Strong desire to work for a small fast, paced company.
  • Desire to learn and adapt to rapidly changing technologies and work environment.
  • Comfort with well behaved pets in the office.

This position is located in San Mateo, California. Regular attendance in the office is expected.

Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

If this sounds like you…
Send an email to: jobscontact@backblaze.com with:

  1. Associate Front End Dev in the subject line
  2. Your resume attached
  3. An overview of your relevant experience

The post Needed: Associate Front End Developer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Lin – Our Newest Support Tech!

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-lin-newest-support-tech/

As Backblaze continues to grow a couple of our departments need to grow right along with it. One of the quickest-growing departments we have at Backblaze is Customer Support. We do all of our support in-house and the team grows to accommodate our growing customer base! We have a new person joining us in support, Lin! Lets take a moment to learn a bit more about her shall we?

What is your Backblaze Title?
Jr. Support Technician.

Where are you originally from?
Ventura, CA. It’s okay if you haven’t heard of it, it is very, very, small.

What attracted you to Backblaze?
The company culture, the delightful ads on Critical Role, and how immediately genuinely friendly everyone I met was.

Where else have you worked?
I previously did content management at Wish, and an awful lot of temp gigs. I did a few years at a coffee shop in the beginning of college, but my first job ever was a JoAnn’s Fabrics.

Where did you go to school?
San Francisco State University

What’s your dream job?
Magical Girl!

Favorite place you’ve traveled?
Tokyo, but Disneyworld is a real close second.

Favorite hobby?
I spend an awful lot of time playing video games, and possibly even more making silly costumes.

Star Trek or Star Wars?
Truthfully I love both. But I was raised on original series and next generation Trek.

Coke or Pepsi?
Coke … definitely coke.

Favorite food?
Cupcakes. Especially funfetti cupcakes.

Anything else you’d like you’d like to tell us?
I discovered Sailor Moon as a child and it possibly influenced my life way too much. Like many people here I am a huge Disney fan; Anyone who spends longer than a few hours with me will probably tell you I can go on for hours about my cat (but in my defense he’s adorable and fluffy and I have the pictures to prove it).

We keep hiring folks that love Disney! It’s kind of amazing. It’s also nice to have folks in the office that can chat about the latest Critical Role episode! Welcome aboard Lin, we’ll try to get some funfetti stocked for the cupcakes that come in!

The post Welcome Lin – Our Newest Support Tech! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Alex!

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-alex/

As we sail past 500 Petabytes of data stored, our Operations Department continues to grow. To that end we’ve added a brand new member to our Operations and Engineering teams, Alex! He straddles the line between Ops and Engineering, working on both internal and external systems – making sure they run smoothly. Lets learn a bit more about Alex, shall we?

What is your Backblaze Title?
Operations Engineer.

Where are you originally from?
Chicago, IL.

What attracted you to Backblaze?
The company mission and overall transparency really appealed to me. It was a great opportunity to work in an environment that aligned with my core values.

What do you expect to learn while being at Backblaze?
I expect to learn more about modern cloud technologies and data center deployments.

Where else have you worked?
I worked at a startup called Cleversafe out of college which was later acquired by IBM.

Where did you go to school?
University of Illinois at Urbana-Champaign

What’s your dream job?
NHL general manager.

Favorite place you’ve traveled?
The Cinque Terre. It’s a set of small towns along the Italian Riviera that has great hiking.

Favorite hobby?
Playing hockey.

Of what achievement are you most proud?
Graduating college with two engineering degrees.

Star Trek or Star Wars?
Neither.

Favorite food?
Homemade pizza.

Why do you like certain things?
Life’s too short not to like certain things.

Cinque Terre is definitely one of the most beautiful places on earth, as long as you don’t visit on a foggy day! If you happen to find the perfect NHL job, we’ll understand! Oh, and thanks for bringing Cosmo to the office on occasion! Welcome aboard!

The post Welcome Alex! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Senior Systems Administrator

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-senior-systems-administrator/

Wanted: Senior Systems Administrator

We’re looking for someone who enjoys solving difficult problems, running down elusive tech gremlins, and improving our environment one server at a time. If you enjoy being stretched, learning new skills, and want to look forward to seeing your co-workers every day, then we want you!

Backblaze is a small (in headcount) cloud storage (and backup!) company with a big mission, bringing feature-rich and accessible services to the masses, even if they don’t have unlimited VC funding (because we don’t either)! We believe in a fun and positive work environment where people can learn and grow, and where a sense of community is not just a buzzword from a company handbook (though you might probably find it in there).

What You’ll Be Doing

  • Mastering your craft, becoming a subject matter expert, and acting as an escalation point for areas of expertise (this means responding to pages in your areas of ownership as well)
  • Leading projects across a range of IT operations disciplines
  • Developing a thorough understanding of the environment and the skills necessary to troubleshoot all systems and services
  • Collaborating closely with other teams (Engineering, Infrastructure, etc.) to build out new systems and improve existing ones
  • Participating in on-call rotation when necessary
  • Petting the office dogs when appropriate

What You Should Have

  • 5+ years of work as a Systems Administrator (or equivalent college degree)
  • Expert knowledge of Linux systems administration (Debian preferred)
  • Ability to work under pressure in a fast-paced startup environment
  • A passion for build and improving all manner of systems and services
  • Excellent problem solving, investigative, and troubleshooting skills
  • Strong interpersonal communication skills
  • Local enough to commute to San Mateo office

Highly Desirable Skills

  • Experience working at a technology/software startup
  • Configuration management and automation software (Ansible preferred)
  • Familiarity with server and storage system hardware and configurations
  • Understanding of Java servlet containers (Tomcat preferred)
  • Skill in administration of different software suites and cloud-based integrations (G Suite, PagerDuty, etc.)
  • Comprehension of standard web services and packages (WordPress, Apache, etc.)

Some Backblaze Perks

  • Generous healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchens
  • Weekly catered breakfast and lunches
  • Awesome people who work on awesome projects
  • Childcare bonus (human children only)
  • Get to bring your (well behaved) pets into the office
  • Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy

If this sounds like you — follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your experience and why you’re excited to work with Backblaze.

The post Wanted: Senior Systems Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Ode to ‘Locate My Computer’

Post Syndicated from Yev original https://www.backblaze.com/blog/laptop-locator-can-save-you/

Laptop locator signal

Some things don’t get the credit they deserve. For one of our engineers, Billy, the Locate My Computer feature is near and dear to his heart. It took him a while to build it, and it requires some regular updates, even after all these years. Billy loves the Locate My Computer feature, but really loves knowing how it’s helped customers over the years. One recent story made us decide to write a bit of a greatest hits post as an ode to one of our favorite features — Locate My Computer.

What is it?

Locate My Computer, as you’ll read in the stories below, came about because some of our users had their computers stolen and were trying to find a way to retrieve their devices. They realized that while some of their programs and services like Find My Mac were wiped, in some cases, Backblaze was still running in the background. That created the ability to use our software to figure out where the computer was contacting us from. After manually helping some of the individuals that wrote in, we decided to build it in as a feature. Little did we know the incredible stories it would lead to. We’ll get into that, but first, a little background on why the whole thing came about.

Identifying the Customer Need

“My friend’s laptop was stolen. He tracked the thief via @Backblaze for weeks & finally identified him on Facebook & Twitter. Digital 007.”

Mat —
In December 2010, we saw a tweet from @DigitalRoyalty which read: “My friend’s laptop was stolen. He tracked the thief via @Backblaze for weeks & finally identified him on Facebook & Twitter. Digital 007.” Our CEO was manning Twitter at the time and reached out for the whole story. It turns out that Mat Miller had his laptop stolen, and while he was creating some restores a few days later, he noticed a new user was created on his computer and was backing up data. He restored some of those files, saw some information that could help identify the thief, and filed a police report. Read the whole story: Digital 007 — Outwitting The Thief.

Mark —
Following Mat Miller’s story we heard from Mark Bao, an 18-year old entrepreneur and student at Bentley University who had his laptop stolen. The laptop was stolen out of Mark’s dorm room and the thief started using it in a variety of ways, including audition practice for Dancing with the Stars. Once Mark logged in to Backblaze and saw that there were new files being uploaded, including a dance practice video, he was able to reach out to campus police and got his laptop back. You can read more about the story on: 18 Year Old Catches Thief Using Backblaze.

After Mat and Mark’s story we thought we were onto something. In addition to those stories that had garnered some media attention, we would occasionally get requests from users that said something along the lines of, “Hey, my laptop was stolen, but I had Backblaze installed. Could you please let me know if it’s still running, and if so, what the IP address is so that I can go to the authorities?” We would help them where we could, but knew that there was probably a much more efficient method of helping individuals and businesses keep track of their computers.

Some of the Greatest Hits, and the Mafia Story

In May of 2011, we launched “Locate My Computer.” This was our way of adding a feature to our already-popular backup client that would allow users to see a rough representation of where their computer was located, and the IP address associated with its last known transmission. After speaking to law enforcement, we learned that those two things were usually enough for the authorities to subpoena an ISP and get the physical address of the last known place the computer phoned home from. From there, they could investigate and, if the device was still there, return it to its rightful owner.

Bridgette —
Once the feature went live the stories got even more interesting. Almost immediately after we launched Locate My Computer, we were contacted by Bridgette, who told us of a break-in at her house. Luckily no one was home at the time, but the thief was able to get away with her iMac, DSLR, and a few other prized possessions. As soon as she reported the robbery to the police, they were able to use the Locate My Computer feature to find the thief’s location and recover her missing items. We even made a case study out of Bridgette’s experience. You can read it at: Backblaze And The Stolen iMac.

“Joe” —
The crazy recovery stories didn’t end there. Shortly after Bridgette’s story, we received an email from a user (“Joe” — to protect the innocent) who was traveling to Argentina from the United States and had his laptop stolen. After he contacted the police department in Buenos Aires, and explained to them that he was using Backblaze (which the authorities thought was a computer tracking service, and in this case, we were), they were able to get the location of the computer from an ISP in Argentina. When they went to investigate, they realized that the perpetrators were foreign nationals connected to the mafia, and that in addition to a handful of stolen laptops, they were also in the possession of over $1,000,000 in counterfeit currency! Read the whole story about “Joe” and how: Backblaze Found $1 Million in Counterfeit Cash!

The Maker —
After “Joe,” we thought that our part in high-profile “busts was over, but we were wrong. About a year later we received word from a “maker” who told us that he was able to act as an “internet super-sleuth” and worked hard to find his stolen computer. After a Maker Faire in Detroit, the maker’s car was broken into while they were getting BBQ following a successful show. While some of the computers were locked and encrypted, others were in hibernation mode and wide open to prying eyes. After the police report was filed, the maker went to Backblaze to retrieve his lost files and remembered seeing the little Locate My Computer button. That’s when the story gets really interesting. The victim used a combination of ingenuity, Craigslist, Backblaze, and the local police department to get his computer back, and make a drug bust along the way. Head over to Makezine.com to read about how:How Tracking Down My Stolen Computer Triggered a Drug Bust.

Una —
While we kept hearing praise and thanks from our customers who were able to recover their data and find their computers, a little while passed before we would hear a story that was as incredible as the ones above. In July of 2016, we received an email from Una who told us one of the most amazing stories of perseverance that we’d ever heard. With the help of Backblaze and a sympathetic constable in Australia, Una tracked her stolen computer’s journey across 6 countries. She got her computer back and we wrote up the whole story: How Una Found Her Stolen Laptop.

And the Hits Keep on Coming

The most recent story came from “J,” and we’ll share the whole thing with you because it has a really nice conclusion:

Back in September of 2017, I brought my laptop to work to finish up some administrative work before I took off for a vacation. I work in a mall where traffic [is] plenty and more specifically I work at a kiosk in the middle of the mall. This allows for a high amount of traffic passing by every few seconds. I turned my back for about a minute to put away some paperwork. At the time I didn’t notice my laptop missing. About an hour later when I was gathering my belongings for the day I noticed it was gone. I was devastated. This was a high end MacBook Pro that I just purchased. So we are not talking about a little bit of money here. This was a major investment.

Time [went] on. When I got back from my vacation I reached out to my LP (Loss Prevention) team to get images from our security to submit to the police with some thread of hope that they would find whomever stole it. December approached and I did not hear anything. I gave up hope and assumed that the laptop was scrapped. I put an iCloud lock on it and my Find My Mac feature was saying that laptop was “offline.” I just assumed that they opened it, saw it was locked, and tried to scrap it for parts.

Towards the end of January I got an email from Backblaze saying that the computer was successfully backed up. This came as a shock to me as I thought it was wiped. But I guess however they wiped it didn’t remove Backblaze from the SSD. None the less, I was very happy. I sifted through the backup and found the person’s name via the search history. Then, using the Locate my Computer feature I saw where it came online. I reached out on social media to the person in question and updated the police. I finally got ahold of the person who stated she bought it online a few weeks backs. We made arrangements and I’m happy to say that I am typing this email on my computer right now.

J finished by writing: “Not only did I want to share this story with you but also wanted to say thanks! Apple’s find my computer system failed. The police failed to find it. But Backblaze saved the day. This has been the best $5 a month I have ever spent. Not only that but I got all my stuff back. Which made the deal even better! It was like it was never gone.”

Have a Story of Your Own?

We’re more than thrilled to have helped all of these people restore their lost data using Backblaze. Recovering the actual machine using Locate My Computer though, that’s the icing on the cake. We’re proud of what we’ve been able to build here at Backblaze, and we really enjoy hearing stories from people who have used our service to successfully get back up and running, whether that meant restoring their data or recovering their actual computer.

If you have any interesting data recovery or computer recovery stories that you’d like to share with us, please email press@backblaze.com and we’ll share it with Billy and the rest of the Backblaze team. We love hearing them!

The post Ode to ‘Locate My Computer’ appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

500 Petabytes And Counting

Post Syndicated from Yev original https://www.backblaze.com/blog/500-petabytes-and-counting/

500 Petabytes = 500,000,000 Gigabytes

It seems like only yesterday that we crossed the 350 petabyte mark. It was actually June 2017, but boy have we been growing since. In October 2017 we crossed 400 petabytes. Today, we’re proud to announce we’ve crossed the 500 petabyte mark. That’s a very healthy clip, see for yourself!

Whether you have 50 GB, 500 GB or are just an avid blog reader, thank you for being on this incredible journey with us through the years.

…we’re literally moving at 1,000,000 files per hour.

We’re extremely proud of our track record. Throughout these 11 years we’ve striven to be the simplest, fastest, and most affordable online backup (and now cloud storage) solution available. We’re not just focusing on data ingress, but also adhering to our original goal of making sure that “no one ever loses data again.” How quickly are we restoring data? On average, we’re literally moving at 1,000,000 files per hour.

Even after all these years, one of the most frequent questions asked is, “How has Backblaze maintained such affordable pricing, particularly when the industry continues to move away from unlimited data plans?”

The cloud storage industry is very competitive, with cloud sync, storage, and backup providers leaving the unlimited market every single day: OneDrive, Amazon Cloud Storage, and most recently CrashPlan. Other providers either have tiered pricing (iDrive), or charge almost double or even triple for all the features we provide for our unlimited backup service (Carbonite). So how do we do it?

The answer comes down to our relentless pursuit of lowering costs. Our open-source Backblaze Storage Pods comprise our Backblaze Vaults, and the less expensive and more performant our Storage Pods are, the better the service that we can provide. This all directly translates into the service and pricing we can offer you.

A key part of our service is to be as open as possible with our costs and structure. After all, you are entrusting us with some of your most valuable assets. Still, it is very difficult to find an apples to apples comparison to what our competitors are doing. For example, we can gain some insight from a 2011 interview with Carbonite’s CEO, who gave an interview in which he said Carbonite’s cost of storing a petabyte was $250,000. At the time, our cost to store a petabyte was $76,481 (more on that calculation can be found here and here). If Backblaze’s fundamental cost to store data is one-third that of Carbonite’s, it makes sense that Carbonite’s cost to its customers would be more than Backblaze’s. Today, Backblaze backup is $50/year and Carbonite’s equivalent service is $149.99.

Our continued focus on reducing costs has allowed us to maintain a healthy business. And after accepting customer data for almost 10 years, we sincerely want to thank you all for giving us your trust, and allowing us to protect your important data and memories for you. Here’s to the next 500 petabytes; they’ll be here before we know it.


Update 2/5/18

Since publishing this post, we have posted the latest in our series of Hard Drive Stats, in which we summarize the performance of the hard drives we used in our data centers in 2017 and previously.

The post 500 Petabytes And Counting appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.