All posts by Yev

Come and Get ‘Em — Storage Pods That Is

Post Syndicated from Yev original https://www.backblaze.com/blog/come-and-get-em-storage-pods-that-is/

Backblaze Storage Pod
The time has come to retire some of our old friends: a number of Backblaze Storage Pods that have reached their end of service in our data centers.

Here’s the catch. You need to come and get them! If you’re in the Sacramento area (or interested in traveling to it), we’re going to have a pickup day on Friday, June 28th, 2019.

We’re unfortunately NOT, under any circumstances, able to ship. First come, first served.

Specs: These are a mix of Storage Pod 2.0 and Storage Pod 3.0 chassis with most of the components included (except for hard drives, including boot drives). We can’t guarantee that the components aren’t nearing the end of their life, but these pods should be in decent working order (and if they aren’t what a fun tinkering project!).

Things to Know About The Storage Pods:

  • Storage Pod 2.0 and 3.0 chassis only.
  • No boot drives. You will need to procure one before these become bootable.
  • We are not able to ship these pods. If you cannot come in person on the date and time below, please make arrangements for someone to come and pick them up on your behalf.

Pickup Event Information:

Date: Friday, June 28th, 2019
Time: 10:00am PST-5:00pm PST
Place: 11085 Sun Center Dr., Rancho Cordova CA, 95670

The post Come and Get ‘Em — Storage Pods That Is appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Marketing Associate

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-marketing-associate/

“You know what’s worth every. single. penny? @backblaze #lifesaver”

Andrei P. (Backblaze customer)

Are you interested in joining a veteran marketing team responsible for bringing almost 30 million page views to our website and over three million page views to our blog each year? A team that helps tell the tales behind the 40 billion files we’ve recovered for our customers? A team that tries to be open, honest, and transparent — to the point of releasing the designs to our Storage Pod, part of the secret sauce that allowed us to manage over 750 petabytes of data in the our cloud?

Backblaze, recommended by The Verge, The Next Web, Lifewire, Tom’s Guide, The New York Times, and many others, is looking for a Marketing Associate to join us and help take us to the next level.

As the Marketing Associate you’ll be helping with:

  • Podcast advertising — Backblaze was very early in the game and remains active to this day. You’ll be prospecting for new shows, creating ad copy to highlight Backblaze, reconciling how those shows performed, and building relationships with the hosts and distribution companies to make sure we’re constantly in the mix and in the know.
  • Newsletter and email campaigns — Backblaze uses emails to communicate both educational and service-level information to our customers. You’ll be responsible for collaborating with your marketing team members to create emails highlighting our different business lines and verticals, keeping the campaigns and newsletters on-time, and handling the formatting/editing/link-checking to make sure it all goes seamlessly.
  • Campaign reconciliation — Backblaze has a lot of projects and campaigns going on all the time. You’ll help make sure our campaigns are properly tracked and will look for patterns that can help them be even more successful.
  • FAQs — Making sure our customers know how our products work is paramount. You’ll be working with project managers and our support department to make sure new products and features are properly documented and building the bones for FAQ articles that need to be created. You’ll also help maintain existing FAQs by updating screenshots and language should something change.
  • Miscellaneous — Our favorite category! Backblaze may have been around for almost 13 years now, but we still operate like a startup. That means a fast-paced environment where we’ll be moving quickly with lots of interesting projects to work on every week. This is lovingly internally referred to as the “Spec Ops” team!

Tools We’d Like You To Know:

  • Office Suite Applications — Microsoft Word & Excel and/or Google Docs, Google Sheets, etc.
  • Email Marketing / CRM — HubSpot, Mailchimp, Constant Contact, etc.
  • Social Media — Twitter, Facebook, LinkedIn, etc.

Knowledge That Could Be Useful:

  • Creative writing
  • Research and analytics
  • Photo editing — Photoshop or equivalent

Are You Our Person?
We’re looking for a person who can join our team and hit the ground running. If you’re not afraid of working on interesting problems, joining a dynamic team, and being willing to outperform the competition, I want to talk to you!

How to Apply:
If the above sounds like you and what you’ll be doing sounds like a good time, we want to talk to you!

  • Send an email to: jobscontact@backblaze.com with the subject “Marketing Associate.”
  • Include your resume.
  • Tell us a little bit about yourself.

This position is located in our San Mateo, California office. Backblaze is an Equal Opportunity Employer.

The post Wanted: Marketing Associate appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

No, Thank You!

Post Syndicated from Yev original https://www.backblaze.com/blog/no-thank-you/

collage of thank you notes sent to Backblaze

One of the things that can get lost in the day-to-day operations of a company is how you’re helping the people at the other end of your product or service. Everyone is busy working on their projects, trying to make the product better, but sometimes if you’re laser-focused on your tasks you can miss the larger picture. Sure, Backblaze team members know that backups are important, and that affordable cloud storage is needed for all kinds of people and organizations, but sometimes it takes a nice handwritten note to remind us that the hard work we’re doing is making a difference.

Handwritten notes might sound a little funny in our digital age, but when users return their USB hard drives to us for a refund, they sometimes leave a little note, and it makes our day whenever we see them. We like to share these with the company whenever they come in, and wanted to highlight a few of them in this post!

Thank you for being a life saver

Thank you Backblaze! You saved all of Mom's pictures!

Thank you, Thank you, Thank you!!! You're the best.

Thanks Backblaze! The restore worked like a charm!

Thanks Backblaze! You saved the family photos again!

We love getting little notes like this because it helps remind us that we’re truly making a difference. If you’re using web services that are lifesavers or give you the warm and fuzzies, go ahead and send them a thank you note — the notes are even mentioned in our recent Who We Are & What We Do video! We’re sure they’ll love the kudos.

Have a tool or service that you love? Give them a shout-out in the comments below!

The post No, Thank You! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Dan: Junior Support Technician

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-dan-junior-support-technician/

Backblaze Tech Support - Dan

The latest person to join our growing Technical Support team is Dan! He joins us in the role of a Junior Support Technician. One thing that isn’t mentioned in his profile below is that he’s a whiz at Rocket League! Let’s learn a bit more about Dan shall we?

What is your Backblaze title?
Jr. Support Technician.

Where are you originally from?
I am originally from California but I have moved a lot! I spent five years living in Washington, D.C., but have been in California since 2007 and various parts of the Bay Area since 2011.

What attracted you to Backblaze?
The opportunity to work at Backblaze was first brought up to me by Troy when we were classmates at SFSU (San Francisco State University for you out-of-towners — Ed.).

What do you expect to learn while being at Backblaze?
I expect to learn how to be a functioning part of the support team and the company as a whole.

Where else have you worked?
I worked at Round Table Pizza, mastering the art of delivery. My delivering skills were later expanded from pizza to people when I worked for a ride-share app.

Where did you go to school?
I recently graduated from San Francisco State University. Go Gators!!!

What’s your dream job?
I don’t know about dream job, but I am interested in creating/writing content for a service like YouTube, Twitch, or Apple Podcasts at some point.

Of what achievements are you most proud of?
I am proud of finishing school. I have also jumped out of a plane a dozen times and lived to tell the story!

Why do you like certain things?
I like things that give me a sense of accomplishment, whether that be learning a new thing, winning a game, or finishing a good book.

Favorite place you’ve traveled?
I had a great time in Costa Rica. Their food is delicious and the people were very friendly.

Favorite hobby?
My favorite hobbies are gaming, reading, skiing, and rock climbing.

Favorite food?
Peanut butter. On a spoon.

Star Trek or Star Wars?
Star Wars.

Coke or Pepsi?
Coca-Cola.

Anything else you’d like to tell us?
I’m really excited to be here, and am looking forward to getting to know all of you!

Welcome aboard Dan! We’re happy to have you and hope to host a Rocket League tournament in the office soon!

The post Welcome Dan: Junior Support Technician appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Renewals Specialist

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-renewals-specialist/

Hiring - Cecilia
What is a Renewal Specialist?
As a Backblaze Renewals Specialist, you are in charge of maintaining a connection with the lifeblood of Backblaze: our customers. You will be responsible for selling, supporting, and managing subscription renewals for existing customers. You will work closely with sales, support, and marketing teams to share customer feedback and spot real-time trends.

The Ideal Candidate:
You have relevant experience in subscription renewals and account management in the online backup and cloud storage industry. You are an expert in CRM and Sales Automation systems. You are an empathetic and active listener with excellent written and oral communication skills. You are comfortable following a process while being detail-oriented and highly organized. Lastly, you are motivated by our higher mission: helping businesses grow without fear of losing important data.

What We Need From You:

  • Achieve (and occasionally exceed) monthly renewal targets
  • Create, contact, and track progress on renewals via Salesforce opportunities
  • Understand and utilize customer product usage reports
  • Learn how businesses successfully use Backblaze to explain our value proposition
  • Uncover up-selling and generate cross-sell leads during business reviews
  • Update and maintain accurate Salesforce account and contact records
  • Assist with non-technical issues such as billing and invoicing questions
  • Help existing customers with compliance and security questions
  • Escalate accounts at risk of churning to Sales Management

Some Desirable Qualities You Can Bring With You:

  • BA/BS or equivalent educational background
  • Excellent communication/active listening/customer empathy skills
  • One or more years experience in renewals, account management, or customer services preferable in the software industry
  • Familiarity with Salesforce (CRM), Outreach (Sales Automation) and Google App Suite (Gmail, Slides, Docs)
  • Ability to be helpful and knowledgeable, confident, and resilient, and maintain integrity and credibility in the face of challenges and unexpected ambiguity
  • This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Renewals Specialist in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Renewals Specialist appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Software Engineering Manager

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-software-engineering-manager/

    Hiring - Cecilia

    Want to work at a company that helps customers in over 150 countries around the world protect their data? Do you want to challenge yourself with a business that serves consumers, SMBs, enterprises, and developers?

    Backblaze delivers high-availability cloud-scale services that our customers count on for reliable data storage. The engineering team prides itself on getting work done, doing the right thing for our customers, and keeping a pace that is sustainable over the long run. We do amazing things while working normal hours, and have time for life outside work.

    If all that sounds interesting, you might be interested to know that Backblaze is looking for a Software Manager!

    Want to know what you’ll be doing?
    As a Software Manager, you will lead a team of Software Engineers in architecting, developing, testing, and deploying high quality software. You will play a key role in product development, starting from collaborating with Product Management on feature definition to deployment. Your technical acumen, project management, communication and collaborative skills will help the team to be product focused and keep deliverables on track.

    Preferred Qualifications:

    • 3+ years of management experience leading a software development team.
    • Motivation to take the initiative in a constantly changing work environment.
    • Experience working across functions with organizations such as Operations, Product Management, and Marketing.
    • Ability to partner with Product Management to manage current and upcoming projects, understand and navigate through competing priorities, and provide work estimation.
    • Skills to mitigate project risks including business, technical, and schedule risks.
    • Strong understanding of web technologies, Javascript, HTML, CSS , and experience developing applications in a Java ecosystem.
    • Experience in software development life cycle — Planning, Development, Integration, Validation, Release.
    • Drive to continually improve engineering processes and standards and drive adoption throughout organization.
    • Good interpersonal skills to manage projects through difficult obstacles.
    • Leadership to develop, mentor, coach, and grow the team.

    Also a Plus:

    • Experience managing teams building mobile and desktop apps.
    • Passionate about usability/interface design, and user behavior testing.

    Backblaze Employees Have:

    • Good attitude and willingness to do what it takes to get the job done.
    • Strong desire to work for a small, fast paced company.
    • Desire to learn and adapt to rapidly changing technologies and work environment.
    • Comfort with well-behaved pets in the office.

    This position is located in San Mateo, California. Regular attendance in the office is expected.
    Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy.

    If this sounds like you, send an email to jobscontact@backblaze.com with:

    • Software Engineering Manager in the subject line
    • Your resume attached
    • An overview of your relevant experience

    The post Wanted: Software Engineering Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Backblaze Cloud Backup Release 6.1

    Post Syndicated from Yev original https://www.backblaze.com/blog/backblaze-cloud-backup-release-6-1/

    New Backblaze version is available

    We’re releasing an update today for Backblaze Cloud Backup: version 6.1! This release comes with a performance boost and some underlying client efficiency changes for both the Mac and PC!

    What’s New:

    Windows & Macintosh

    • Sped up throughput and improved RAM efficiency by increasing the large file transmission threshold
    • SSO (Single Sign-On) support for the Inherit Backup State feature
    • Error dialog updates to more clearly identify and explain previously added security features
    • Minor bug fixes
    • Reduced log sizing in some cases which could result in performance issues

    Mac

    • Underlying code updated to XCode 10.2, which should result in some performance improvements

    Release Version Number:

    Mac — 6.1.0.330
    PC — 6.1.0.331

    Availability:

    April, 18 2019

    Cost:

    Free for Backblaze Cloud Backup consumer and business customers and active trial users.

    Upgrade Methods:

    • Immediately when performing a “Check for Updates” (right-click on the Backblaze icon and then select “Check for Updates”).
    • Immediately as a download from: https://secure.backblaze.com/update.htm.
    • Immediately as the default download from: www.backblaze.com.
    • Auto-update will begin rolling out in the next few weeks.

    The post Backblaze Cloud Backup Release 6.1 appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Introducing Furball — Rapid Content Delivery

    Post Syndicated from Yev original https://www.backblaze.com/blog/introducing-furball-rapid-content-delivery/

    Introducing Furball

    When we first introduced Catblaze back in 2016, people called us crazy. Back then we thought we were onto something after our CAT scans filtered through our 200 petabytes of data and saw that over 50% of the material was cat pictures. Well, we couldn’t have been more right. We’re now backing up well over 750 petabytes of data and our Catblaze service accounts for almost one-third of it. Similarly to how we keep iterating on Backblaze Cloud Backup, we knew we had to keep working on Catblaze as well.

    Introducing the Furball

    With that many cat photos being uploaded to us, we saw the need to introduce a rapid cat delivery system to our Catblaze offering, which can concatenate your new cat content with your existing cat content in the cloud! We took a look at our B2 Fireball and realized that we could create a similar system that was integrated with our Restore by Mail service to deliver your cat content currently backed up to Catblaze. Introducing: the Furball!

    Furball carrier

    How it Works

    You’ve uploaded all of your cat content to Catblaze, and you feel great. But oh no! Disaster has struck when your frisky feline flipped Fresca all over your computer. Now you need some way to get all of those feline files back. Fret not! Just log in to Catblaze, navigate to the Furball page, enter your address, et voila — all of your cat content will be coughed up to the Furball and sent directly back to you!

    One thing to keep in mind is that Backblaze typically has 11 nines of durability, Catblaze and the Furball program are down to only 9 lives of durability, but don’t let that worry you.

    Furball Pricing

    You might be thinking that the Furball is priceless, but we’re pleased to announce that it won’t actually cost a paw and a leg! We recently increased our Restore by Mail capabilities and Furball pricing is similar at just $189 per Furball for up to 8 terabytes of frisky feline fun!

    *Please note that the Furball ships as soon as we can actually get the cat contents inside the box. This might sound easy but herding cats has proven tricky in the past. Also, please make sure you send us clean data —- otherwise it takes us a while to scrub it. As the old saying goes, “litterbox in, litterbox out.”

    Disk droppings

    Availability and Pricing

    Catblaze is available now for just $6/month per computer for an unlimited amount of cat-related content. We’ll also let you upload other content as well, but we know it’s not as important. Just cough up $189 and the Furball is yours — sent overnight by PetEx! Building on the success of our Restore Return Refund program, you can return your Furball to us within 30 days and we’ll refund you the money!

    You can try Catblaze for free by visiting: http://www.catblaze.com though you might find that it says Backblaze once installed. We regret this typo.

    Furball catbox

    The post Introducing Furball — Rapid Content Delivery appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Backblaze Reddit IAmA & World Backup Day 2019

    Post Syndicated from Yev original https://www.backblaze.com/blog/backblaze-reddit-iama-world-backup-day-2019/

    Backblaze and Reddit stuffed logos

    World Backup Day is March 31st and to celebrate this year, we’re going back in time and revisiting one of the most fun things we’ve done here at Backblaze, a Reddit IAmA!

    When — Mark Your Calendars
    On Thursday March 28th at 10am Pacific, join us on the official Reddit IAmA subreddit and ask us whatever you like!

    Who — The Team Behind Backblaze
    Joining in this IAmA will be: Gleb Budman, CEO of Backblaze; Brian Wilson, CTO of Backblaze; Yev Pusin, The Guy Writing This Post; and Andy Klein, the fellow who writes all of the Hard Drive Stats and Storage Pod posts! We’ll also have other Backblaze members popping in if they have some expertise to share!

    What — Reddit AUA (Ask Us Anything)
    We’ll be online answering your questions in real-time. Want to know about Storage Pods? No problem. Hard Drive Stats? Great! What video games we like to play? You got it. What our favorite meal is to eat when we travel? Yummo!

    Reddit AMA with Backblaze March 28, 2019 10am Pacific
    Reddit AMA with Backblaze March 28, 2019 10am Pacific

    Why — Backup Awareness
    Backblaze has supported World Backup Day since it started. Our first AUA (ask us anything) was about seven years ago and was in honor of World Backup Day, as well. We want to make sure that everyone is backed up, and World Backup Day is a great reminder that not everyone has a backup, and lets friends know that they should protect the important files they have on their computers. And, of course, if someone you know could use a service like ours, please send them to: https://www.backblaze.com/free-trial.html

    World Backup Day 2019
    Don’t be an April Fool. Be prepared. Back up your files on March 31st.

    Note: This page is not officially supported or endorsed by World Backup Day.

    The post Backblaze Reddit IAmA & World Backup Day 2019 appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Shaneika: Account Executive

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-shaneika-account-executive/

    Shaneika

    Backblaze Business Backup is growing and to help bring customers on-board our sales department is growing! To help being new clients into the Backblaze fold Shaneika has joined the Backblaze team. Let’s learn a bit more about Shaneika shall we?

    What is your Backblaze Title?
    Account Executive.

    Where are you originally from?
    Brooklyn, NY.

    What attracted you to Backblaze?
    The fact that BackBlaze is rising to be the leader in cloud storage and the reviews were phenomenal when I did an extensive review on the company.

    What do you expect to learn while being at Backblaze?
    I would really like to get a handle on the interface, using it as a client as well as using it as an employee. This will enable me to be familiar with what I am selling and what to engage the client with.

    Where else have you worked?
    Oracle, Stamps.com, Envise.

    Where did you go to school?
    Oak Grove High School and University of Phoenix.

    What’s your dream job?
    Eventually becoming a director or VP of sales, however that is later down the line, as my main goal is to get acclimated with my position.

    Favorite place you’ve traveled?
    St Lucia.

    Favorite hobby?
    Sewing for now. My boyfriend got me a sewing machine last year after I mentioned how nice they were at Costco and got one. I am not on Michael Kors level, but I am getting there. NOT!

    Of what achievement are you most proud?
    Raising my 3 boys.

    Star Trek or Star Wars?
    Star Wars. It actually got real interesting when they brought Adam Driver on. LOVE HIM!

    Coke or Pepsi?
    Pepsi, of course.

    Favorite food?
    Curry Goat or Jerk Chicken.

    Why do you like certain things?
    Anything that brings laughter and smiling. We don’t have enough of that, so it is always has been an essential part in life for me. Life is definitely too short not to enjoy it to the fullest!

    Anything else you’d like you’d like to tell us?
    I volunteer during the holidays serving the homeless and sometimes during the year. I am always open to taking others along. Hint Hint 🙂

    Welcome aboard Shaneika! We’ll try to get a volunteer group to help you out one of these days!

    The post Welcome Shaneika: Account Executive appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Farewell to Mozy

    Post Syndicated from Yev original https://www.backblaze.com/blog/farewell-to-mozy-backup/

    Mozy folder moving to Backblaze cloud backup

    Around this time last year, we all learned that Carbonite was acquiring Mozy from Dell Inc. That deal closed on March 19, 2018 for $145 million. One year later, we’ve seen reports that Mozy users will be forced to update to the Carbonite service.

    We’re always sad to see a competitor exit the marketplace. When Backblaze burst onto the scene in 2008, Mozy and CrashPlan (also no longer offering a consumer service) were some of our most formidable peers in the online backup space. Much like after CrashPlan exited the consumer space, we’d like to reaffirm our commitment to simple, inexpensive, and unlimited cloud backup for businesses and consumers.

    A Message to Mozy Backup Customers

    If you’ve been using Mozy and are unsure about the transition to Carbonite, we invite you to take a look at our comparison page to see how Backblaze stacks up against the cloud backup competition. We invite to take a free trial of Backblaze. It takes less than 5 minutes to get started and once installed, Backblaze will automatically start backing up your computer — no credit card is required until you decide to buy a license.

    As part of the transition from Mozy to Carbonite, Mozy customers will need to reupload all of their data to Carbonite. If you’re concerned about the time it will take to complete a new backup with Carbonite, Backblaze has recently made our service much faster with the release of Backblaze Computer Backup v6.0. Now is the perfect time to switch to Backblaze, where you’ll be able to back up more data, more quickly, and less expensively.

    Set a Reminder

    While Carbonite does have promotional pricing for existing Mozy customers, that pricing will expire after your first renewal and subsequent charges will be at regular Carbonite rates (Carbonite Billing FAQ). You can compare some of Carbonite’s plans against Backblaze on our comparison chart. If you’d like, we can send an email one month before your renewal, reminding you that it might be coming up, and that it would be a great time to try Backblaze. Just fill out the form below and we’ll send you the reminder.



    Give Backblaze a Try

    Backblaze has been a leader in online backup since 2008 — providing unlimited, inexpensive, and simple online backup to everyone. We currently store over 750 petabytes of data and have restored over 40 billion files for our customers. You can try Backblaze for free at any time by visiting https://www.backblaze.com/free-trial.html.

    We’d like to extend a warm welcome to anyone joining us from Mozy and look forward to taking care of your backups and data!

    The post Farewell to Mozy appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Crystal: Account Executive

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-crystal-account-executive/

    Crystal

    Backblaze Business Backup is growing and to help bring customers on-board our sales department is growing! To help being new clients into the Backblaze fold Crystal has joined the Backblaze team. Let’s learn a bit more about Crystal shall we?

    What is your Backblaze Title?
    Account Executive.

    Where are you originally from?
    Virginia.

    What attracted you to Backblaze?
    Great reputation, location, and familiar product.

    What do you expect to learn while being at Backblaze?
    I expect to learn more about the B2B backup needs and challenges.

    Where else have you worked?
    UMA, College Nannies, NinjaRMM.

    Where did you go to school?
    I went to ASU and University of Phoenix.

    What’s your dream job?
    Musical/Score Director.

    Favorite place you’ve traveled?
    USVI.

    Favorite hobby?
    Baking.

    Of what achievement are you most proud?
    I am most proud of winning a scholarship (Italian Heritage) to pay for college.

    Star Trek or Star Wars?
    Star Wars.

    Coke or Pepsi?
    Coke — not really a soda fan though.

    Favorite food?
    Pizza.

    Why do you like certain things?
    I like playing poker cause it’s a family tradition, I like to take boxing classes because they are a fun way to stay in shape.

    Anything else you’d like you’d like to tell us?
    I am new to the Bay Area from Tampa Florida.

    Welcome aboard Crystal! We’ll have to keep an eye on your during our next poker night!

    The post Welcome Crystal: Account Executive appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Elliot: Data Center Tech

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-elliot-data-center-tech/

    Elliot

    As we cross 750 petabytes and march towards 800, we need more people in the data enter helping us keep our over 100,000 hard drives spinning! To help us with that, Elliot came aboard! Let’s learn a bit more about Elliot shall we?

    What is your Backblaze title?
    Data Center Tech.

    Where are you originally from?
    San Francisco.

    What attracted you to Backblaze?
    The Strong Coffee….And working on PC’s is my dream job!

    What do you expect to learn while being at Backblaze?
    How to expand my server knowledge.

    Where else have you worked?
    Genentech.

    Where did you go to school?
    Bear River, Heald College.

    What’s your dream job?
    PC build and repair specialist.

    Favorite place you’ve traveled?
    Holland.

    Favorite hobby?
    Bumping my tunage.

    Of what achievement are you most proud?
    To be honest landing this job has been a dream come true!

    Star Trek or Star Wars?
    Both.

    Coke or Pepsi?
    Coke.

    Favorite food?
    Dim Sum.

    Why do you like certain things?
    Because I love being part of a team.

    Anything else you’d like you’d like to tell us?
    This job feels like the best decision of my life. I really appreciate everyone giving me a chance.

    Welcome aboard Elliot. Thanks for coming along with us and helping keep our data centers running!

    The post Welcome Elliot: Data Center Tech appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Mikeal: Data Center Tech

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-mikeal-data-center-tech/

    Mikael

    As we cross 750 petabytes and march towards 800, we need more people in the data center helping us keep our over 100,000 hard drives spinning! To help us with that, Mikael came aboard! Let’s learn a bit more about Mikael shall we?

    What is your Backblaze title?
    Data Center Tech.

    Where are you originally from?
    I grew up in Durango, Colorado.

    What attracted you to Backblaze?
    I loved what I had heard about the atmosphere and the type of work. And besides, who doesn’t want to live in California?

    What do you expect to learn while being at Backblaze?
    I hope to learn everything that Backblaze can possibly teach me.

    Where else have you worked?
    I worked for a large HVAC company for many years, and am so excited to be moving into a new field!

    Where did you go to school?
    I went to college at CNM, in Albuquerque NM.

    What’s your dream job?
    I have always dreamt of owning a small gaming store, the kind that sells magic cards and DnD dice.

    Favorite place you’ve traveled?
    I spent two weeks in Rome, and almost didn’t get on the flight home because I loved it so much.

    Favorite hobby?
    My all time favorite would be running Dungeons and Dragons games for my friends, but I also love video games, snowboarding, and napping.

    Of what achievement are you most proud?
    I once overwhelmed the support staff for Grinding Gear Games, the company that makes the ARPG Path of Exile.

    Star Trek or Star Wars?
    Can I say The Matrix?

    Coke or Pepsi?
    Coke for sure.

    Favorite food?
    Nothing beats biscuits and gravy.

    Why do you like certain things?
    Because if I didn’t, then I wouldn’t like them, and that wouldn’t be very fair to the things now would it?

    Anything else you’d like you’d like to tell us?
    I have been told that working with me is an adventure, so all I can say is I hope you are ready to roll initiative!

    Welcome aboard Mikael. Thanks for rolling high on your initiative and joining our crew!

    The post Welcome Mikeal: Data Center Tech appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Brad: Junior Support Technician

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-brad-junior-support-technician/

    Brad

    As Backblaze continues to grow, we need great people to take care of our customers’ questions and make sure they have a good experience with our service. The latest person to join our support team is Brad. Let’s learn a bit more about Brad, shall we?

    What is your Backblaze title?
    Junior Support Tech

    Where are you originally from?
    San Jose, CA

    What attracted you to Backblaze?
    Good word of mouth.

    What do you expect to learn while being at Backblaze?
    Support skills.

    Where else have you worked?
    Pro-Transport 1.

    Where did you go to school?
    San Jose, CA.

    What’s your dream job?
    Somewhere with a consistent flow of fixing things and helping people.

    Favorite place you’ve traveled?
    Portland.

    Favorite hobby?
    Video games.

    Of what achievement are you most proud?
    Becoming a paramedic.

    Star Trek or Star Wars?
    Both.

    Coke or Pepsi?
    Water?

    Favorite food?
    Burritos.

    Why do you like certain things?
    Probably a combination of dopamine responses and social reinforcement.

    Anything else you’d like you’d like to tell us?
    Something clever and witty something something.

    Welcome aboard Brad and thanks for that clever and very witty something something!

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    Backblaze Cloud Backup v6.0: Larger Longer Faster Better

    Post Syndicated from Yev original https://www.backblaze.com/blog/backblaze-cloud-backup-v6/

    Backblaze 6.0 -- The Larger Longer Faster Better Release
    Announcing Backblaze Cloud Backup 6.0: The Larger Longer Faster Better Release!

    This release for consumers and businesses brings a lot of new functionality to Backblaze Cloud Backup: Restore by Mail drives that are twice the size, archiving with Backblaze B2 Cloud Storage, up to 50% faster backups, and a network blocklist feature to help avoid data caps. All that plus more efficient and performant Mac and Windows applications along with mobile enhancements and SSO support with Google. We hope you like it!

    Backblaze Restores — Now With The Power of B2 Cloud Storage

    Larger Restores — Twice the Size

    The amount of data individuals accumulate each year keeps growing. As you store more data, you need bigger hard drives to restore that data. Backblaze is increasing the capacity of our restore hard drives by 100% for our Restore By Mail feature. Flash keys can now hold up to 256GB and hard drives can now hold up to 8TB in restore data. Best of all, you can still use our Restore Return Refund feature to return those restore drives for a full refund.
    2x 8TB USB Hard Drive Restore / 2x 256 GB USB Flash Drive Restore

    Saving Data To B2 Snapshots

    Backed up files can now be zipped and archived to a Snapshot in B2 Cloud Storage. These selected files will be available until you delete the Snapshot, even if the files have been deleted from your computer and backup. This capability lets customers do new things like keep a copy of all your old computer’s data even when migrating to a new one, save a collection of files (e.g. tax returns) in the cloud as an archive, or free up space on your hard drive by moving data to a Snapshot and then deleting the original copy. Just like files in Computer Backup, your B2 Snapshot can be downloaded over the internet or delivered on a USB hard drive. Learn more about Saving Data to B2!
    Save Files to B2

    Keep Restores Longer

    Extend the life of your .zip restore by archiving it to B2 Cloud Storage. Your restore will be kept in a private B2 Cloud Storage Snapshot bucket as a .zip file until you delete the Snapshot. Use this feature if you need more time to download your restore or want to keep a permanent copy. Get the data later by downloading it directly to your computer or using our Restore by Mail service. Learn more about Keeping Restores Longer!
    V6 -- Keep Restores Longer

    Mac and Windows Application Updates

    Performance — a 50% Boost

    We’ve increased the maximum upload threads to 30, creating speed increases up to 50% (depending on your computer and upload bandwidth). More threads allow more uploads to run in parallel thereby dramatically increasing backup speeds. Learn more about backup threads on Mac and Windows.

    Efficiency

    Logging and system resource usage have been streamlined so Backblaze continues to be nearly invisible on your computer.

    Network Management

    We’re not big fans of data caps here at Backblaze, and one bit of feedback we’ve received over the last year or so was that people were blowing past their ISP’s monthly bandwidth allotment while backing up using their hotspot or mobile device-tethered internet connection. With that in mind, we’ve added a blocklist feature so you can choose to prevent backups from occurring while you are connected to specific Wi-Fi networks of your choosing. Backblaze will still transmit little bits of data (we call them heartbeats) to let us know your computer is still active, but no backups will be transmitted. Learn more about Network Management!
    Block chosen WiFi Networks

    Mobile Overhaul

    Increased File Download Size

    In the spirit of our increased maximum Restore by Mail hard drive and flash drive sizes, we’ve also increased the maximum size for downloads on our iOS and Android mobile apps. You can now download larger files, but keep in mind that your phone or tablet needs to have space available to hold them!

    Security Enhancements

    We’ve spent the last few months enhancing our sign-in security choices, and with the newest versions of our mobile apps, we’ve added support for 2FV via ToTP, biometric support, and SSO support.

    Ease Of Use

    We’ve cleaned up the mobile apps and made them a bit more intuitive to enable faster navigation and increased speed for browsing and downloading files.
    V6 -- Increased File Download Size and Security Enhancements

    SSO Support with Google

    We’re rolling out SSO support for Gmail. Our Backblaze Groups have had SSO support for G Suite businesses for a few months, and now everyone can use this alternate sign-in method. You can enable SSO login from the My Settings page in your account and we’ll change your login preferences to SSO with the Gmail address associated with your account. New accounts can also be created using SSO on account creation. Learn more about Enabling SSO!

    Backblaze 6.0 Available: January 17th, 2019

    We will be slowly auto-updating all users in the coming weeks. To update now:

    This version is now the default download on www.backblaze.com.

    Want to Learn More? January 30th, 2019 at 11am PT

    Want to learn more? Join Yev on a webinar where he’ll go over version 6.0 features and answer viewer questions! The webinar will be available on BrightTalk (registration is required) and you can sign up here by visiting the Backblaze BrightTALK channel.

    We hope you enjoy Backblaze Cloud Backup v6.0!

    The post Backblaze Cloud Backup v6.0: Larger Longer Faster Better appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Welcome Janet: Sr. Product Marketing Manager

    Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-janet-product-marketing-manager/

    As the Backblaze team grows, our marketing team is growing with it. To help expand our Backblaze B2 Cloud Storage business we needed some industry veterans, and we were lucky when Janet came on board! Lets learn a bit more about Janet shall we?

    What is your Backblaze Title?
    Senior Product Marketing Manager, B2 Media and Entertainment.

    Where are you originally from?
    I was born and raised in Baton Rouge. I fell in love with California during a summer internship and never looked back. Momma still isn’t happy about it.

    What attracted you to Backblaze?
    With my experience in storage, backup and archive, Backblaze is a natural fit. I like how it feels like a startup, even though it’s been steadily building a business for a decade. I’m not a big company person.

    What do you expect to learn while being at Backblaze?
    I expect to learn things I never expected to learn.

    Where else have you worked?
    Most recently I’ve been marketing storage products for the media & entertainment market at Quantum and Atempo, a backup and archive company. Before that, I was developing CAD software for Cadence and coding object recognition algorithms at Lockheed.

    Where did you go to school?
    I’m a third generation graduate of Louisiana State University, where I studied Computer Science. Geaux Tigers!

    What’s your dream job?
    One where I work with a great team on interesting projects and we all get fabulously wealthy.

    Favorite place you’ve traveled?
    Visiting extended family in Singapore and Malaysia, where every meal was a culinary feast with a different tropical fruit for dessert. And yes, I like durian.

    Favorite hobby?
    Lately I’ve been obsessed with family history research. I’ve dug up so many incredible stories in the historic newspaper archives: deadly gunfights, embezzlers, brothel owners, and even a bigamist. If you think your family is boring, you haven’t dug deep enough.

    Of what achievement are you most proud?
    In 2014, I founded Bike to Shop Day, a one-day event where businesses offered discounts or other perks to people who arrived by bike. We recruited 90 businesses in San Mateo and Santa Clara County the first year, then grew to 130 the second year. Our goal was to raise awareness with shop owners and shoppers that bicycling for errands

    Star Trek or Star Wars?
    Star Wars, but I’m really more into Indiana Jones. Because Harrison Ford.

    Coke or Pepsi?
    I’m a Southerner, so I have to say Coke. To be honest, I prefer sparkling water. Call it the Californian in me.

    Favorite food?
    Lay’s potato chips. I can’t eat just one.

    Why do you like certain things?
    I like things that make me think. I like things that make me imagine.

    Anything else you’d like you’d like to tell us?
    Eight years ago I decided to ride my bicycle to work every day. Now I bike and take transit almost everywhere and my car gathers dust in the driveway.

    Janet has one of the coolest bikes on the planet, it folds up and sometimes hangs out next to her desk! Welcome aboard Janet!

    The post Welcome Janet: Sr. Product Marketing Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Wanted: Senior Android Developer

    Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-senior-android-developer/

    We're Hiring

    You will lead the development of Backblaze’s Android application. Your responsibilities will include designing and implementing features as well as fixing bugs in a timely manner within project constraints. There are significant enhancements in the works, and you’ll be a part of making them happen.

    Qualifications

    • 10+ years of overall experience in software programming with 6 years minimum specializing in Android application development
    • At least 3 published applications on the Android Marketplace available for immediate download and review by our team
    • Experienced practicing Agile process
    • Extensive experience in delivering highly modular, model-driven application
    • Extensive experience with building applications using Java I/O, Collections, Algorithms and other well known application frameworks
    • Experienced developing rich GUIs for Android
    • Experienced with source code management techniques using Git
    • Solid understanding of algorithms, memory management, object oriented programming, MVC programming, and concurrent programming
    • Extensive experience detecting and correcting memory usage issues, as well as optimizing code for application performance
    • A solid understanding of operating system fundamentals such as processes, inter-process communication, multi-threading primitives, race conditions and deadlocks
    • Experienced with JSON, XML, and interfacing Android applications to server side APIs
    • Ability to function effectively and communicate with the following cross-functional teams: UX Designer, Project/Product Management, Quality Assurance, Marketing, and manage continuously changing business needs
    • Desire to work in a startup environment that includes rapid release, quick and reliable decision making, and a high degree of autonomy

    Must have a strong background in:

    • Computer Science
    • Multi-threaded programming
    • Building reliable, testable software

    Benefits

    • Competitive healthcare plans
    • Competitive compensation and 401k
    • All employees receive option grants
    • Unlimited vacation days
    • Strong coffee
    • Fully stocked micro kitchen
    • Catered breakfast and lunches
    • Awesome people who work on awesome projects
    • New parent childcare bonus
    • Normal work hours
    • Get to bring your pets into the office
    • San Mateo Office — located near Caltrain and Highways 101 & 280

    If this all sounds like you:

    • Send an email to jobscontact@backblaze.com with the position in the subject line.
    • Tell us a bit about your work history.
    • Include your resume.

    Backblaze is an Equal Opportunity Employer.

    The post Wanted: Senior Android Developer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Storage Pod Dominoes

    Post Syndicated from Yev original https://www.backblaze.com/blog/storage-pod-dominoes/

    Storage Pod dominoes
    As we’re lightening things up in time for the holidays, we decided to share this little video that’s been internal only for a while. We figured it could be a fun little holiday gift for our fans!

    While we do have giveaways for hardware when we can, sometimes we do have to get rid of things in a somewhat unceremonious manner. Last summer we had a bit of housekeeping to do with inoperable storage pods and decided to have some fun with chassis that were destined for the recycling heap. It took a while in the sweltering Sacramento heat, but we hope you enjoy.

    The post Storage Pod Dominoes appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

    Bootstrapping to $30 Million ARR

    Post Syndicated from Yev original https://www.backblaze.com/blog/startup-tips-bootstrapping-to-30-million-arr/

    Backblaze Billboard on Highway 101 in Silicon Valley, 2011
    Backblaze will be celebrating its 12th year in business this coming April 20th. We’ve steadily grown over the years, and this year have reached $30 million ARR (annual recurring revenue). We’ve accomplished this with only $3.1 million in funding over the years, having successfully bootstrapped the company with founder contributions and cash flow since the very beginning.

    Last year our CEO and co-founder Gleb Budman wrote a series of posts on entrepreneurship that detailed our early years and some lessons learned that entrepreneurs can apply for themselves.

    Recently, Gleb did a follow-on webinar on BrightTALK covering many of the series’ main points.
    Given the time constraints most entrepreneurs face, I’ll highlight what I consider some of the key lessons for startups that Gleb outlined in both the entrepreneurial series and the webinar.

    Gleb Budman on BrightTALK Founders Series

    Gleb’s webinar on BrightTALK

    Creating Your Product

    Gleb’s first article, How Backblaze Got Started: The Problem, The Solution, and the Stuff In-Between, starts with one of the most critical aspects for any successful company: defining the real problem you’re trying to solve. In Gleb’s words, “The entrepreneur builds things to solve problems — your own or someone else’s.”

    So the question is how do you go about defining the problem? The most obvious place to start is to look at pain points you’re trying to address and then defining the specific elements that contribute to them. Can you solve the problem by taking away or changing one of those elements or multiple elements? Or, is it a matter of adding in new elements to shift away the pain points?

    In our case, there was an obvious need in the market for backing up computers. There were already solutions on the market that, at least in theory, provided a backup solution, yet the majority of people still didn’t use one. The question was why?

    Just because solutions exist doesn’t mean the problem is solved. After a series of deep dives into why people weren’t backing up, we discovered that the major problem was that backup solutions were too complicated for most people. They recognized they should be backing up, but weren’t willing to invest the time to learn how to use one of the existing services. So the problem Backblaze was originally solving wasn’t backup in general, it was taking away the learning curve to use a backup solution.

    Once you have the problem clearly defined, you can proceed to design a solution that will solve it. Of course the solution itself will likely be defined by market forces, most notably, price. As Gleb touches on in the following video clip, pricing needs to be built into the solution from the outset.

    Surviving Your First Year

    Once you’ve determined the problem you want to solve, the next step is to create the infrastructure, i.e. the company, in order to build the solution. With that in mind, your primary goals for that first year should be: set up the company correctly, build and launch your minimal viable product, and most importantly, survive.

    Setting up the company correctly is critical. A company is only as successful as the people in it. At all stages of growth, it’s critical that people have clear definitions of what is expected of them, but in the beginning it’s especially important to make sure people know what they need to do and the vision that’s driving the business.

    From the start you need to determine the company, product, and development resources you need, define roles to be filled, and assign responsibilities once key players start joining your team. It’s very common in the early stages of a startup for everyone to be working on the same tasks in a democratic process. That might be good for morale in the beginning, but can result in a lack of focused direction. Leadership must emerge and help steer the company towards the shared vision. With clearly defined roles and responsibilities, team members can collaborate on achieving specific milestones, ensuring forward momentum.

    A far less exciting but equally important foundation for a startup is the legal entity. It’s easy to get caught up in the excitement of building a product and put off the less exciting legal aspects until you are ready to launch. However, trying to retroactively get all the legal requirements in place is far more difficult.

    Ownership (equity) ratios need be locked in near the start of the company. Having this hammered down can avoid a lot of potential infighting down the line. If you plan on raising money, you will need to incorporate and issue stock. You may also want to create a Proprietary Information and Inventions Assignment (PIIA) document, which states that what you are all working on is owned by the company.

    Once the (admittedly not terribly exciting) legal aspects are taken care of, the focus truly shifts to building your minimal viable product (MVP) and launching it. It’s natural to want to build the perfect product, but in today’s market it’s better to focus on what you think are the most important features and launch. As Gleb writes in Surviving Your First Year, “Launching forces a scoping of the feature set to what’s critical, rallies the company around a goal, starts building awareness of your company and solution, and pushes forward the learning process.” Once you launch your MVP, you’ll start receiving feedback and then the iteration process can start: more on that later.

    Lastly, when it comes to surviving your first year, always make an effort to conserve your cash. It might be tempting to scale as quickly as you can by hiring a lot more employees and building out your infrastructure, but minimizing your burn rate is usually more important for long term success. For example, Backblaze spent only $94k to build and launch its beta online backup service. If you scale your startup’s people and infrastructure too fast, you might have to rush to find more funding, which typically means more dilution and more outsiders telling you what you should be doing — not great when you’re first starting out and trying to achieve your vision.

    Gleb goes into more detail in this video clip:

    Getting Your First Customers

    When you’re finally ready to go, you should target people who will give you lots of feedback as your first customers. Often, this means friends and even family members that are willing to give you their opinions on what you’re doing. It’s important to press the people close to you to give you honest feedback, as sugar-coating comments might actually lead you to make incorrect conclusions about your product.

    Once you have a chance to evaluate the initial feedback and iterate on it, consider a private beta launch. Backblaze’s initial launch target was to get 1,000 people to use the service. In his article, How to Get Your First 1,000 Customers, Gleb goes into detail on how Backblaze successfully used PR outreach to achieve the beta launch goal.

    One of the PR tactics used was to give publications, such as Techcrunch, ArsTechnica, and SimpleHelp, a limited number of beta invites. This not only raised awareness, but it gave early beta users a feeling of exclusivity, which helped in getting beta users to provide honest feedback.

    Equally important is to have a system in place to collect contact information from everyone that expresses interest, even if you can’t service them at the time. You always want to be building your customer pipeline and having mechanisms in place to collect leads is important for sustained growth.

    Startup Highs and Lows

    It’s unavoidable that every startup entrepreneur will have to face a number of unexpected lows that will supplant what seem as increasingly infrequent highs. Dealing with both is vital to sustain your business (and your mental health). Often times, what at first appears to be a low point can inspire actions that ultimately help drive your business to new highs.

    In the following clip Gleb gives several examples of seemingly low points that Backblaze was ultimately able to turn into wins, or as Gleb says “turning lemons into lemonade.” Note: I recently wrote a post about similar turnarounds on the social media front, Making Lemonade: The Importance of Social Media and Community.

    Building Culture

    It might not be foremost in your mind at the start, but from day one of your startup you are building your company culture. Culture is a little more nebulous than product design (maybe a lot more nebulous), but it is equally important in the long run. Culture affects every aspect of how your company operates because it has a day to day effect on every employee and the decisions they make, as Gleb points out in this short clip.

    A prime example of how company culture affects your business is Backblaze’s emphasis on transparency. One of the first major wins for Backblaze was the release of our first Storage Pod design back in 2009. Most companies would keep proprietary design IP (intellectual property), like the Storage Pod, under lock and key, because they provide a major competitive pricing advantage. Yet the cultural importance of transparency led to a decision to open source the Storage Pod design despite the risk of competitors taking the designs and copying them. It also enabled us to answer a common question, “How can you provide this service at this low a price?” by writing one blog post with specifications, photos, and a parts inventory showing exactly how we do it.

    The result of that very risky decision was a massive increase in brand awareness. Hundreds of articles were written about Backblaze comprised of not just general-interest and news articles, but also business case studies examining the rare business decision to be so transparent about our IP.

    All of this attention ultimately positioned Backblaze as a thought leader in the cloud backup space (later, also in cloud storage), allowing us to be mentioned in the same articles and to compete against far bigger companies, including Amazon, Google, and Microsoft.

    I hope you enjoyed this TL:DR version of Gleb’s entrepreneurial series and would love to hear your thoughts in the comments section below. I highly encourage anyone involved in a startup to take the time to read the original series as time permits and watch the entire webinar on BrightTALK, Founders Spotlight: Gleb Budman, CEO, Backblaze.

    Gleb Budman’s Series on Entrepreneurship on the Backblaze Blog:

    1. How Backblaze got Started: The Problem, The Solution, and the Stuff In-Between
    2. Building a Competitive Moat: Turning Challenges Into Advantages
    3. From Idea to Launch: Getting Your First Customers
    4. How to Get Your First 1,000 Customers
    5. Surviving Your First Year
    6. How to Compete with Giants
    7. The Decision on Transparency
    8. Early Challenges: Managing Cash Flow
    9. Early Challenges: Making Critical Hires

    The post Bootstrapping to $30 Million ARR appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.