All posts by Yev

Welcome Athrea – Jr. Support Technician

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-athrea-jr-support-technician/

As Backblaze grows, one of the departments that grows right along with it is our support team! We do all of our support in-house from our headquarters and as we get more and more customers, the number of tickets that we receive daily also increases. To help us with those tickets, we have a brand new Jr. Support Tech! Athrea! Lets learn a bit more about her shall we?

What is your Backblaze Title?
Jr. Support Technician

Where are you originally from?
Born in the Philippines, but was raised here in San Francisco.

What attracted you to Backblaze?
The environment and the mission. While I was on site for my interview I was informed of the company’s mission and core values. I was amazed by Backblaze’s values and its aim.

What do you expect to learn while being at Backblaze?
I love to learn and anything they are willing to teach me, I would be grateful to take part in.

Where else have you worked?
In many many different places. I’ve dabbled in many different jobs. From bookstores to huge companies. I wanted to find a place I could feel comfortable at.

Favorite place you’ve traveled?
I love to travel, but so far my favorite place is an island in the Philippines called Palawan. It was absolutely beautiful. There are a few islands in Palawan that I could visit, but I went to Puerto Princesa and went to the Underground River.

Favorite hobby?
Reading, games, taking pictures, writing, watching movies and TV, exploring. I am currently still trying to finish Final Fantasy XV and Zelda Breath of the Wild. I love taking pictures. It’s been a hobby of mine since I was in high school. My cousin and I love to explore San Francisco, we love to drive around and then park the car. We’d walk around trying to discover little things about SF.

Of what achievement are you most proud?
Achieving where I said I’d be at three years ago. Three years ago, I said to myself that I would go back to school and be in the industry that I wanted to be in.

Star Trek or Star Wars?
Both? I can’t decide. I grew up watching Star Trek with my grams and Star Wars with my cousins. They both mean something to me.

Coke or Pepsi?
Coke. I’m sorry Pepsi, but Coke.

Black iced tea?
Yes, please. I love Black tea. White tea is lovely too.

Favorite food?
Anything chicken, veggies, or seafood. I don’t eat red meat. I don’t really eat pork either, but bacon is just too hard to resist sometimes.

Why do you like certain things?
Too much knowledge. When I learn something new about something and I find it to be interesting, I would dive into it headfirst. I love doing research and discovering new things.

Anything else you’d like you’d like to tell us?
I’m excited to join the team.

We’re excited to have you on the team! Welcome aboard!

The post Welcome Athrea – Jr. Support Technician appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Cameron — Senior DevOps Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-cameron-senior-devops-engineer/

Backblaze continues to grow and our operations team is growing right along with it. The latest person to join our operations team is Cameron, our Senior DevOps Engineer. Lets learn a bit more about Cameron shall we?

What is your Backblaze Title?
Senior DevOps Engineer.

Where are you originally from?
Hayward, CA.

What attracted your to Backblaze?
The amazing coworkers and environment.

What do you expect to learn while being at Backblaze?
A lot about large scale physical infrastructure.

Where else have you worked?
Redbeacon and Datanyze.

Where did you go to school?
Sonoma State.

What’s your dream job?
This one! Or maybe a pilot or race car driver.

Favorite place you’ve traveled?
London.

Favorite hobby?
UAVs, cooking, driving, and gaming.

Of what achievement are you most proud?
I am a nationally listed high performance driving instructor.

Star Trek or Star Wars?
Both!

Coke or Pepsi?
Coke.

Favorite Food?
Pizza.

Why do you like certain things?
I like solving complex problems, almost more than actually using the solution.

Anything else you’d like to tell us?
I love the Grateful Dead and go to or listen live online to around 50 shows per year.

Welcome aboard Cameron!

The post Welcome Cameron — Senior DevOps Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: DevOps Business Analyst

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-devops-business-analyst/

As a DevOps Business Analyst, you will apply your expertise in data analytics to inform decision making, help optimize business growth, and improve the efficiency of Backblaze’s data center operations. A successful candidate must be able to develop tools and reports that provide insight and highlight potential issues. The tools developed should be easy to use, and reports should be clear, visual, on demand, interactive, and with a high level of detail.

Responsibilities:

  • Produce forecasts and analysis to provide insight into capacity planning, resource utilization, operational efficiency, SLA compliance, and risk management.
  • Analyze operational costs normalized to business metrics like storage capacity ($/GB), power provided ($/kW), etc.
  • Present and explain statistical/forecasting analyses visually to technical and non-technical audiences.
  • Bring together Backblaze internal information and market data to help leaders understand operational related growth issues.
  • Demonstrate judgment and discretion when dealing with sensitive information.

Sample projects:

  • Forecast capital equipment needs for servers and storage based on sales forecast.
  • Model total cost of ownership (TCO) for data centers including direct costs like power and rent, as well as indirect costs such as taxes.
  • Forecast future storage requirements, data center power and network bandwidth by data center and region.

Minimum Qualifications:

  • BS or BA in a quantitative field (e. g., Finance, Economics, Math, Operations Research, Statistics, Data Science, Management Science, Social Sciences, etc.).
  • Experience with analytic tools (spreadsheets, etc.).
  • 4+ years experience in an analytical role, ideally in an environment requiring supply chain management (e.g. manufacturing, high growth data centers, etc.).
  • Experience presenting to leadership and working collaboratively with other cross-functional partners.

Preferred Qualifications:

  • Experience with SQL and data visualization software, such as Tableau.
  • Experience in forecasting methods and techniques such as trend analysis, longitudinal analysis, clustering, categorical analysis, business simulations, etc.
  • MBA or Masters degree in a quantitative field.

Interested in Joining Our Team?
If this sounds like you, follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume and cover letter.
  3. Tell us a bit about your experience.

Backblaze is an Equal Opportunity Employer.

The post Wanted: DevOps Business Analyst appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Help Wanted: Senior Staff Accountant

Post Syndicated from Yev original https://www.backblaze.com/blog/help-wanted-senior-staff-accountant/

Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

Well here’s your chance. Backblaze is looking for a Senior Staff Accountant!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple — grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New parent childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office — located near Caltrain and Highways 101 & 280

Senior Staff Accountant Responsibilities:

  • Accurately prepare complex accruals, journal entries and balance sheet reconciliations as part of the monthly, quarterly and annual close process.
  • Ability to research and apply fundamental accounting theories and concepts under US GAAP.
  • Maintain fixed asset ledger, which includes interacting with equipment leasing companies, facilitating leasing documentation and interactions with various departments.
  • Conduct periodic physical inventory counts working with Operations.
  • Prepare schedules and documentation for external audits, internal control audits and various other regulatory audits.
  • Identify and implement process improvements to help reduce time to close, improve upon accuracy of underlying accounting records and enhance internal controls.
  • Perform other duties and special projects as assigned.

Qualifications:

  • Bachelor Degree in Accounting or Finance; CPA highly preferred.
  • 5+ years relevant accounting experience.
  • Big 4 experience is a plus.
  • Knowledge of inventory and cycle counting preferred.
  • Prior experience working with Quickbooks, Excel, Word experience desired.
  • Positive work ethic, strong analytical and organizational skills with a high level of attention to detail.
  • Excellent interpersonal skills and ability to work effectively across functional areas in a collaborative environment.
  • Demonstrated ability to thrive in a dynamic and fast-paced environment.

If this all sounds like you:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Tell us a bit about your work history.
  3. Include your resume.

The post Help Wanted: Senior Staff Accountant appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Access Issues on Mobile Apps

Post Syndicated from Yev original https://www.backblaze.com/blog/access-issues-on-mobile-apps/

Some users may experience access issues on our mobile apps until around September 20, 2018. We are sorry for any trouble this may cause and recommend using our mobile website to view and restore files in the meantime.

What’s Happening:
As part of a large infrastructure project, we are working on the underlying code in our mobile apps. However, as we near the end of the project, some customers may experience access issues until late September. This infrastructure project lays the groundwork that will support continued development of our mobile apps (and we just hired more folks to help with that!).

Who’s Affected:
Most users should not experience any issues, but if you do find yourself unable to log in, this may be why. We expect the work to be completed on or around September 20, 2018.

Accessing Files via The Mobile Web:
For users wanting to access their Backblaze account on their phones, the mobile browser is still a good option. To restore a file from the mobile web, go to www.backblaze.com from your mobile browser of choice, log in, and then select the file you wish to download in the View/Restore files tab. In last year’s update we also provided the ability to download single files in just one click.

Again, we apologize for any inconvenience and will get mobile apps back up and running soon!

The post Access Issues on Mobile Apps appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Skip — Director of Product Marketing, B2 Media and Entertainment

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-skip-director-of-product-marketing-b2-media-and-entertainment/

Skip

Backblaze continues to grow, and B2 Cloud Storage is growing rapidly right along with it. One area where B2 excels is offering simple, low-cost storage for media and entertainment companies. To help foster those relationships, we’ve brought on Skip to help steward the M&E side of B2 Cloud Storage. Lets learn a bit more about Skip shall we?

What is your Backblaze Title?
Director of Product Marketing, B2 Media and Entertainment.

Where are you originally from?
I was born in San Diego, and raised in both San Diego North County and the Bay Area.

What attracted your to Backblaze?
I’ve always admired Backblaze — the people, the approach to growing a business, the openness and transparency. I’ve always looked for ways to work with the company while at previous companies, and am so excited to join.

What do you expect to learn while being at Backblaze?
Everything! By which I mean everything about Backblaze, and what a truly open, inquisitive, approach that focuses on what the customer wants to accomplish in media and entertainment will lead to, and how to deliver incredible new ways for our customers’ storytelling and production in the modern age.

Where else have you worked?
At Apple I was a Technology Evangelist for their media and entertainment ecosystem, including Final Cut Pro, Xsan, Xserve and Xserve RAID. Before that I drove Alain Pinel’s Marketing and Technology using NeXT workstations! Since Apple I’ve worked at large companies like Quantum, and small M+E storage startups.

Where did you go to school?
I graduated from Berkeley High, then San Jose State. The Marine Corps sent me to a ton of schools, too.

What’s your dream job?
A place where ideas and values matter, smart, customer-focused and unconventional ‘reach for something truly great’ wins over rote, ‘turn-the-crank’ and ‘good-enough’.

Favorite place you’ve traveled?
Devon Island — the largest uninhabited island on earth, only a few hundred miles from the North Pole.

Favorite Hobby?
Lately it’s been cooking! But writing, and personal software projects, usually.

Of what achievement are you most proud?
Leading the Virginia Tech team to build the worlds fastest supercomputer in Education on a terrifyingly short timeline.

Star Trek or Star Wars?
Star Trek. I’ve always been drawn to the ‘let’s explore’ ethos and mission.

Coke or Pepsi?
Coca-Cola BlaK! It was crazy good — coffee infused Coke!

Favorite Food?
Margherita pizza.

Why do you like certain things?
I’m drawn to learning how things work. As a kid I took everything apart to see how it worked. I’ve learned that the one thing you’re most afraid of is exactly what you should explore next.

Anything else you’d like to tell us?
I’ve been based in the Hill Country outside of Austin Texas for several years, and can’t wait to home-base in the Bay Area again.

Welcome aboard Skip. While we can’t really keep Coca-Cola BlaK in stock, we will certainly have some strong coffee and Coke Classic around!

The post Welcome Skip — Director of Product Marketing, B2 Media and Entertainment appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Vanna — Office Administrator

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-vanna-office-administrator/

Backblaze is growing quickly and we need good folks to help keep this well-oiled machine well oiled! The role of an office administrator is one of the most important in the company. If things start falling apart everyone feels it, and we needed a new office administrator to take over the reins after our previous office admin, JC, joined another department. Vanna joined us recently and is already instrumental in keeping the wheels on this Backblaze bus. Let’s learn a bit more about Vanna shall we?

What is your Backblaze Title?
Office Administrator.

Where are you originally from?
Tracy, California.

What attracted you to Backblaze?
The product and service that Backblaze provides. Being a non tech-saavy person, I really wanted to learn more about what cloud storage is and how I could use it to protect all the important files that I have.

What do you expect to learn while being at Backblaze?
I expect to learn a lot about our product and what it’s like to work in the tech industry. This will be a whole new field for me so I am really excited to be in a new environment and to be a part of a team that is incredibly dedicated to the service we provide.

Where else have you worked?
I’ve worked at two different preschools, Target and even Starbucks!

What’s your dream job?
My dream job would be to travel around the world and experience new places and great food. To be able to do that and get paid for it would be ideal. 😉

Where did you go to school?
UC Santa Barbara. Go Gauchos!

Favorite place you’ve traveled?
Definitely New Orleans. The culture, food, and people were absolutely intriguing and fun to learn about. It was amazing to be in such a lively city filled with delicious food!

Favorite Hobby?
Some of my favorite hobbies are doing outdoors activities whether it be snowboarding, hiking, biking, rock climbing, or even walking my dogs. I enjoy staying active and being outside. I am also that person who could lie on her couch all day and watch television. 🙂

Star Trek or Star Wars?
Star Wars!

Coke or Pepsi?
Oh, Coke for sure!

Favorite Food?
Sushi!! I can’t get enough of it.

Of what achievement are you most proud?
One achievement that I am proud of is graduating college. Being the first generation in America, my immigrant grandparents and parents worked really hard to provide me with the opportunity to go to college. So being able to bring home a degree after years of education made me very proud of myself.

Why do you like certain things?
I like certain things because those things typically make me happy. It could be food; it could be places to go; and it could be the people I’m around, but either way they tend to bring happiness into my life.

Anything else you’d like to tell us?
I have an amazingly supportive family and two shiba inu dogs named Hiro and Luna who tend to keep me sane or insane — it really depends on the day. 🙂

When we were interviewing Vanna we joked that running the Backblaze office would be very similar to her previous job of working in a preschool. Luckily that didn’t frighten her off. Welcome aboard Vanna!

The post Welcome Vanna — Office Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

What’s New In B2: Application Keys + Java SDK

Post Syndicated from Yev original https://www.backblaze.com/blog/b2-application-keys/

B2 Application Keys

It’s been a few months since our last “What’s New In B2” blog post, so we wanted to highlight some goings on and also introduce a new B2 feature!

Reintroducing: Java SDK + Compute Partnerships

We wanted to highlight the official Backblaze B2 Java SDK which can be found in our GitHub repo. The official Java SDK came out almost a year ago, but we’ve been steadily updating it since then with help from the community.

We’ve also announced some Compute Partnerships which give folks all the benefits of Backblaze B2’s low-cost cloud storage with the computing capabilities of Packet and ServerCentral. Backblaze B2 Cloud storage has directly connected to the compute providers, which offers customers low latency and free data transfers with B2 Cloud Storage.

Application Keys

Application keys give developers more control over who can do what and for how long with their B2 data. We’ve had the B2 application key documentation out for a while, and we’re ready to take off the “coming soon” tag.

row of keys

What are Application Keys?

In B2, the main application key has root access to everything and essentially controls every single operation that can be done inside B2. With the introduction of additional application keys, developers now have more flexibility.

Application keys are scoped by three things: 1) what operations the key can do, 2) what path inside of B2 that key can take, and 3) for how long it has the ability to do so. For example you might use a “read-only” key that only has access to one B2 bucket. You’d use that read-only key in situations where you don’t actually need to write things to the bucket, only read or “display” them. Or, you might use a “write-only” key which can only write to a specific folder inside of a bucket. All of this leads to cleaner code with segmented operations, essentially acting as firewalls should something go awry.

Application keys dialog screenshot

Use Cases for Application Keys

One example of how you’d use an application key is for a standard backing up operation. If you’re backing up an SQL database, you do not need to use your root level key to do so. Simply creating a key that can only upload to a specified folder is good enough.

Another example is that of a developer building apps inside of a client. That developer would want to restrict access and limit privileges of each client to specific buckets and folders — usually based on the client that is doing the operation. Using more locked-down application keys limits the possibility that one rogue client can affect the entire system.

A final case could be a Managed Service Provider (MSP) who creates and uses different application key for each client. That way, neither the client nor the MSP can accidentally access the files of another client. In addition, an MSP could have multiple application keys for a given client that define different levels of data access for given groups or individuals within the client’s organization.

We Hope You Like It

Are you one of the people that’s been waiting for application key support? We’d love to hear your use cases so sound off in the comments below with what you’re working on!

The post What’s New In B2: Application Keys + Java SDK appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Data Center Technician – Sacramento, CA

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-data-center-technician/

Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

Well here’s your chance. Backblaze is looking for a Data Center Technician!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus

Want to know what you’ll be doing?

  • Work as Backblaze’s physical presence in Sacramento area datacenter(s)
  • Help maintain physical infrastructure including racking equipment, replacing hard drives and other system components
  • Repair and troubleshoot defective equipment with minimal supervision
  • Support datacenter’s 24×7 staff to install new equipment, handle after hours emergencies and other tasks
  • Help manage onsite inventory of hard drives, cables, rails and other spare parts
  • RMA defective components
  • Setup, test and activate new equipment via the Linux command line
  • Help train new Datacenter Technicians as needed
  • Help with projects to install new systems and services as time allows
  • Follow and improve data center best practices and documentation
  • Maintain a clean and well organized work environment
  • On-call responsibilities require being within an hour of the SunGard’s Rancho Cordova/Roseville facility and occasional trips onsite 24×7 to resolve issues that can’t be handled remotely
  • Work days may include Saturday and/or Sunday (e.g. working Tuesday – Saturday)

Requirements:

  • Excellent communication, time management, problem solving and organizational skills.
  • Ability to learn quickly.
  • Ability to lift/move 50-75 lbs and work down near the floor on a daily basis.
  • Position based near Sacramento, California and may require periodic visits to the corporate office in San Mateo, CA.
  • May require travel to other Datacenters to provide coverage and/or to assist with new site set-up.

If this all sounds like you:

  • Send an email to [email protected] with the position in the subject line.
  • Tell us a bit about your work history.
  • Include your resume.

The post Wanted: Data Center Technician – Sacramento, CA appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Tina – Director of Engineering

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-tina-director-of-engineering/

Backblaze is getting bigger, and our engineering team is no exception! We’ve brought on a lot of great talent over the last few months, and we needed someone to make sure that team was running smoothly and efficiently. To make sure that our engineers have the tools they need and to keep all the projects moving forward we’ve brought on Tina, our Director of Engineering! Lets learn a bit more about Tina shall we?

What is your Backblaze Title?
Director of Engineering.

Where are you originally from?
Southern California.

What attracted your to Backblaze?
Product and people.

What do you expect to learn while being at Backblaze?
Cloud backup software.

Where else have you worked?
Salesforce.

Where did you go to school?
Cal Poly Pomona.

What’s your dream job?
Working with people who are passionate about building great software products and having fun while doing it.

Favorite place you’ve traveled?
Bora Bora.

Favorite Hobby?
Traveling and exploring new restaurants.

Of what achievement are you most proud?
Building great engineering teams.

Star Trek or Star Wars?
Both.

Coke or Pepsi?
Jasmine tea.

Favorite Food?
Fried chicken.

Anything else you’d like to tell us?
I’m a foodie, and a Yelp Elite. You can find my reviews on Yelp.

Tina joined us just a few weeks ago and has already had a positive impact, we are very excited to see where she leads the team going forward!

The post Welcome Tina – Director of Engineering appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Backblaze Cloud Backup Release 5.3 & EOL Announcements

Post Syndicated from Yev original https://www.backblaze.com/blog/backblaze-cloud-backup-release-5-3-eol-announcements/

Backblaze Cloud Backup Release 5.3

Backblaze announces an update to Backblaze Online Backup: Version 5.3! This is a smaller release, but does improve stability, security, and how Backblaze handles systems without a lot of RAM. This release also signals the beginning of the end of our support for a few older operating systems: Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, Windows XP, and Windows Vista.

What’s New in Release 5.3:

  • Better communication with the data centers when checking for connectivity
  • Increased security during communication with the data centers
  • Improved handling of temporary Backblaze log files when RAM is running low
  • Minor changes and bug fixes

Release Version Number:

  • Mac — 5.3.0
  • PC — 5.3.0

Availability:
July 19th, 2018

Upgrade Methods:

  • Immediately when performing a “Check for Updates” (click on the Backblaze icon and then select “Check for Updates”).
  • Immediately as a download from: https://secure.backblaze.com/update.htm.
  • Immediately as the default download from: www.backblaze.com.
  • Auto-update will begin in a couple of weeks.

Cost:
This is a free update for all Backblaze Cloud Backup consumer and business customers and active trial users.

Announcing an End of Life Process:

We’ve made the tough decision to end support for some older operating systems:

  • Mac OS X 10.5: Apple officially stopped security patching this OS in 2012
  • Mac OS X 10.6: Apple officially stopped security patching 10.6 in 2014
  • Mac OS X 10.7: Apple is no longer supporting this OS as of 2015
  • Windows XP: Microsoft officially ended support for XP in 2014
  • Windows Vista: Microsoft announced the end of support for Vista in 2017

It has been a while since we announced the end of life process for Mac OS X 10.4 and sent out DVDs with Mac OS X 10.6 on them to users who were still on Tiger. There aren’t DVDs to send out this time, but we’d still like to make this as smooth a transition as possible for people using the affected operating systems.

What This Means:

  • Customers still using Mac OS X 10.5, Mac OS X 10.6, Mac OS X 10.7, Windows XP, and Windows Vista will be able to continue backing up and restoring data from those systems. Support for the back up functionality will end on August 1, 2019.
  • The above mentioned operating systems will not be receiving new features and will not auto-update to the latest client versions.
  • Once support officially ends on August 1, 2019, the Backblaze client will no longer be able to back up data to Backblaze.

We strongly encourage people on those operating systems to update to the latest and greatest that Microsoft and Apple have to offer (and officially support). If you have any questions, please reach out to Backblaze support at: https://www.backblaze.com/help.html.

The post Backblaze Cloud Backup Release 5.3 & EOL Announcements appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Daniel – Sales Development Rep

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-daniel-sales-development-rep/

Our sales team is growing! As Backblaze for Business continues to grow, we needed someone to come in and help our sales team. That help came in the form of Daniel, the latest Sales Development Representative to join Backblaze! Lets learn a bit more about Daniel shall we?

What is your Backblaze Title?
Sales Development Representative

Where are you originally from?
Waipahu, HI

What attracted you to Backblaze?
I was referred by Natalie Cook, checked it out online, and knew I needed to work here because of the family-like culture!

What do you expect to learn while being at Backblaze?
I look forward to developing my B2B sales & prospecting skills.

Where else have you worked?
I used to work at Equinox Fitness, Betts Recruiting, & lululemon. I’ve also been a private vocal coach, too!

Where did you go to school?
I received my Bachelors of Music and Masters of Fine Arts from Notre Dame de Namur University here in Belmont, CA.

What’s your dream job?
I would love to be a backup singer for an amazing pop vocalist like Shawn Mendes, Charlie Puth, or, if circumstances were different, Whitney Houston. RIP my queen!

Favorite place you’ve traveled?
New York City

Favorite hobby?
Tennis

Of what achievement are you most proud?
Being the first in my family to get a graduate degree.

Star Trek or Star Wars?
Star Wars

Coke or Pepsi?
Diet Coke, all day every day!

Green or Black iced tea?
Black tea is great, but I really love an Arnold Palmer, too. Keep it sweet!

Favorite food?
Korean food. Gotta love those side dishes.

Why do you like certain things?
Not to toot my own horn, but I have impeccable taste (read: sarcasm).

Anything else you’d like you’d like to tell us?
If you ever want to go out to try a new restaurant, play some tennis, or hit up a karaoke bar, I’m your guy!

Arnold Palmer’s are delicious and we just might have to start stocking some lemonade in the office, can’t believe we’ve dropped the ball on that!

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Welcome Jyotsna — Senior QA Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-jyotsna-senior-qa-engineer/

As the Backblaze engineering staff continues to grow, we’re also increasing the number of QA engineers to make sure all of our services are in tip-top shape! The latest addition to our QA team is Jyotsna! Lets learn a bit more about her shall we?

What is your Backblaze Title?
Senior QA Engineer.

Where are you originally from?
India!

What attracted you to Backblaze?
The people, the culture, the vibe.

What do you expect to learn while being at Backblaze?
All things ‘cloud.’

Where else have you worked?
Drobo, ConnectedData, Nexsan. Wait weren’t they the same company at some point in time? Hmm…

Where did you go to school?
Punjab Engineering College, Chandigarh, India.

What’s your dream job?
Remodeling old floor plans into newly imagined spaces!

Favorite place you’ve traveled?
I love love love Tuolumne Meadows in Yosemite National Park. It is the most beautiful place in the world.

Favorite hobby?
I can’t get enough of HGTV! Is that even a hobby?

Star Trek or Star Wars?
Not particularly interested in either. If you will ask again, I will probably say Star Wars. Wait why isn’t Harry Potter an option?

Coke or Pepsi?
Lassi! Google it.

Why do you like certain things?
Because that is the way to inner peace 😀

Anything else you’d like you’d like to tell us?
Lets walk and talk.

Jyotsna cares deeply about making sure that everything is working properly and we’re thrilled to have someone like her watching our back! Welcome aboard!

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Hiring a Director of Sales

Post Syndicated from Yev original https://www.backblaze.com/blog/hiring-a-director-of-sales/

Backblaze is hiring a Director of Sales. This is a critical role for Backblaze as we continue to grow the team. We need a strong leader who has experience in scaling a sales team and who has an excellent track record for exceeding goals by selling Software as a Service (SaaS) solutions. In addition, this leader will need to be highly motivated, as well as able to create and develop a highly-motivated, success oriented sales team that has fun and enjoys what they do.

The History of Backblaze from our CEO
In 2007, after a friend’s computer crash caused her some suffering, we realized that with every photo, video, song, and document going digital, everyone would eventually lose all of their information. Five of us quit our jobs to start a company with the goal of making it easy for people to back up their data.

Like many startups, for a while we worked out of a co-founder’s one-bedroom apartment. Unlike most startups, we made an explicit agreement not to raise funding during the first year. We would then touch base every six months and decide whether to raise or not. We wanted to focus on building the company and the product, not on pitching and slide decks. And critically, we wanted to build a culture that understood money comes from customers, not the magical VC giving tree. Over the course of 5 years we built a profitable, multi-million dollar revenue business — and only then did we raise a VC round.

Fast forward 10 years later and our world looks quite different. You’ll have some fantastic assets to work with:

  • A brand millions recognize for openness, ease-of-use, and affordability.
  • A computer backup service that stores over 500 petabytes of data, has recovered over 30 billion files for hundreds of thousands of paying customers — most of whom self-identify as being the people that find and recommend technology products to their friends.
  • Our B2 service that provides the lowest cost cloud storage on the planet at 1/4th the price Amazon, Google or Microsoft charges. While being a newer product on the market, it already has over 100,000 IT and developers signed up as well as an ecosystem building up around it.
  • A growing, profitable and cash-flow positive company.
  • And last, but most definitely not least: a great sales team.

You might be saying, “sounds like you’ve got this under control — why do you need me?” Don’t be misled. We need you. Here’s why:

  • We have a great team, but we are in the process of expanding and we need to develop a structure that will easily scale and provide the most success to drive revenue.
  • We just launched our outbound sales efforts and we need someone to help develop that into a fully successful program that’s building a strong pipeline and closing business.
  • We need someone to work with the marketing department and figure out how to generate more inbound opportunities that the sales team can follow up on and close.
  • We need someone who will work closely in developing the skills of our current sales team and build a path for career growth and advancement.
  • We want someone to manage our Customer Success program.

So that’s a bit about us. What are we looking for in you?

Experience: As a sales leader, you will strategically build and drive the territory’s sales pipeline by assembling and leading a skilled team of sales professionals. This leader should be familiar with generating, developing and closing software subscription (SaaS) opportunities. We are looking for a self-starter who can manage a team and make an immediate impact of selling our Backup and Cloud Storage solutions. In this role, the sales leader will work closely with the VP of Sales, marketing staff, and service staff to develop and implement specific strategic plans to achieve and exceed revenue targets, including new business acquisition as well as build out our customer success program.

Leadership: We have an experienced team who’s brought us to where we are today. You need to have the people and management skills to get them excited about working with you. You need to be a strong leader and compassionate about developing and supporting your team.

Data driven and creative: The data has to show something makes sense before we scale it up. However, without creativity, it’s easy to say “the data shows it’s impossible” or to find a local maximum. Whether it’s deciding how to scale the team, figuring out what our outbound sales efforts should look like or putting a plan in place to develop the team for career growth, we’ve seen a bit of creativity get us places a few extra dollars couldn’t.

Jive with our culture: Strong leaders affect culture and the person we hire for this role may well shape, not only fit into, ours. But to shape the culture you have to be accepted by the organism, which means a certain set of shared values. We default to openness with our team, our customers, and everyone if possible. We love initiative — without arrogance or dictatorship. We work to create a place people enjoy showing up to work. That doesn’t mean ping pong tables and foosball (though we do try to have perks & fun), but it means people are friendly, non-political, working to build a good service but also a good place to work.

Do the work: Ideas and strategy are critical, but good execution makes them happen. We’re looking for someone who can help the team execute both from the perspective of being capable of guiding and organizing, but also someone who is hands-on themselves.

Additional Responsibilities needed for this role:

  • Recruit, coach, mentor, manage and lead a team of sales professionals to achieve yearly sales targets. This includes closing new business and expanding upon existing clientele.
  • Expand the customer success program to provide the best customer experience possible resulting in upsell opportunities and a high retention rate.
  • Develop effective sales strategies and deliver compelling product demonstrations and sales pitches.
  • Acquire and develop the appropriate sales tools to make the team efficient in their daily work flow.
  • Apply a thorough understanding of the marketplace, industry trends, funding developments, and products to all management activities and strategic sales decisions.
  • Ensure that sales department operations function smoothly, with the goal of facilitating sales and/or closings; operational responsibilities include accurate pipeline reporting and sales forecasts.
  • This position will report directly to the VP of Sales and will be staffed in our headquarters in San Mateo, CA.

Requirements:

  • 7 – 10+ years of successful sales leadership experience as measured by sales performance against goals.
    Experience in developing skill sets and providing career growth and opportunities through advancement of team members.
  • Background in selling SaaS technologies with a strong track record of success.
  • Strong presentation and communication skills.
  • Must be able to travel occasionally nationwide.
  • BA/BS degree required

Think you want to join us on this adventure?
Send an email to jobscontact@backblaze.com with the subject “Director of Sales.” (Recruiters and agencies, please don’t email us.) Include a resume and answer these two questions:

  1. How would you approach evaluating the current sales team and what is your process for developing a growth strategy to scale the team?
  2. What are the goals you would set for yourself in the 3 month and 1-year timeframes?

Thank you for taking the time to read this and I hope that this sounds like the opportunity for which you’ve been waiting.

Backblaze is an Equal Opportunity Employer.

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Wanted: Product Marketing Manager

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-product-marketing-manager/

We’re thrilled to announce that we’re looking for a Product Marketing Manager for our Backblaze for Business line. We’ve made this post to give you a better idea about the role, what we’re looking for, and why we think it’s a phenomenal position. If you are somebody or know somebody that fits the role, please send your/their cover letter and resume. Instructions on how to apply are found below.

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable, low cost cloud backup. Our computer backup product is the industry leading solution — for $50 / year / computer, our customers receive unlimited data backup of their computer. Our second product, B2 is an object storage cloud competing with Amazon’s S3; the biggest difference is, at $5 / Terabyte / Month, B2 is ¼ of the price of S3.

Backblaze serves a wide variety of customers, from individual consumers, to SMBs, through massive enterprise. If you’re looking for robust, reliable, affordable cloud storage, Backblaze is your answer.

We are a cash flow positive business and growing rapidly. Over the last 11 years, we have taken in only $3M of outside capital. We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple — grow sustainably and profitably. Throughout our journey, we’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families.

A Sample of Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New parent childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office — located near Caltrain and Highways 101 & 280.

More About The Role:
Backblaze’s Product Marketing Manager for Business Backup is an essential member of our Marketing team, reporting to the VP of Marketing.

The best PMM for Backblaze is a customer focused story teller. The role requires an understanding of both the Backblaze product offerings and the unique dynamics businesses face in backing up their data. We do not expect our PMM to be a storage expert. We do expect this person to be posses a deep understanding of the dynamics of marketing SaaS solutions to businesses.

Our PMM partners directly with our Business Backup sales team to shape our go to market strategy, deliver the appropriate content and collateral, and ultimately is an owner for hitting the forecast. One unique aspect of our Business Backup line is that over 50% of the revenue comes from “self-service” — inbound customers who get started on their own. As such, being a PMM at Backblaze is an opportunity to straddle “traditional” product marketing through supporting sales while also owning an direct-to-business “eCommerce” offering.

A Backblaze PMM:

  • Defines, creates, and delivers all content for the vertical. This person is the subject matter expert for that vertical for Backblaze and is capable of producing collateral for multiple mediums (email, web pages, blog posts, one-pagers)
  • Works collaboratively with Sales to design and execute go-to-market strategy
  • Delivers our revenue goals through sales enablement and direct response marketing

The Perfect PMM excels at:

  • Communication. Data storage can be complicated, but customers and co-workers want simple solutions.
  • Prioritization & Relentless Execution. Our business is growing fast. We need someone that can help set our strategic course, be process oriented, and then execute diligently and efficiently.
  • Collateral Creation. Case studies, emails, web pages, one pagers, presentations, Blog posts (to an audience of over 3 million readers.)
  • Learning. You’ll need to become an expert on our competitors. You’ll also have the opportunity to participate in ways you probably never had to do before. We value an “athlete” that’s willing and able to learn.
  • Being Evidence Driven. Numbers win. But when we don’t have numbers, informed guesses — customer profiles, feedback from Sales, market dynamics — take the day.
  • Working Cross Functionally. You will be the vertical expert for our organization. In that capacity, you will help inform the work of all of our departments.

The Ideal PMM background:

  • 3+ years of product marketing with a preference for SaaS experience.
  • Excellent time management and project prioritization skills
  • Demonstrated creative problem solving abilities
  • Ability to learn new markets, diagnose customer segments, and translate all that into actionable insights
  • Fluency with metrics: Saas sales funnel (MQL, SQL, etc), and eCommerce (CTR, visits, conversion)

Interested in Joining Our Team?
If this sounds like you, follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume and cover letter.
  3. Tell us a bit about your experience.

Backblaze is an Equal Opportunity Employer.

The post Wanted: Product Marketing Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Jack — Data Center Tech

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-jack-data-center-tech/

As we shoot way past 500 petabytes of data stored, we need a lot of helping hands in the data center to keep those hard drives spinning! We’ve been hiring quite a lot, and our latest addition is Jack. Lets learn a bit more about him, shall we?

What is your Backblaze Title?
Data Center Tech

Where are you originally from?
Walnut Creek, CA until 7th grade when the family moved to Durango, Colorado.

What attracted you to Backblaze?
I had heard about how cool the Backblaze community is and have always been fascinated by technology.

What do you expect to learn while being at Backblaze?
I expect to learn a lot about how our data centers run and all of the hardware behind it.

Where else have you worked?
Garrhs HVAC as an HVAC Installer and then Durango Electrical as a Low Volt Technician.

Where did you go to school?
Durango High School and then Montana State University.

What’s your dream job?
I would love to be a driver for the Audi Sport. Race cars are so much fun!

Favorite place you’ve traveled?
Iceland has definitely been my favorite so far.

Favorite hobby?
Video games.

Of what achievement are you most proud?
Getting my Eagle Scout badge was a tough, but rewarding experience that I will always cherish.

Star Trek or Star Wars?
Star Wars.

Coke or Pepsi?
Coke…I know, it’s bad.

Favorite food?
Thai food.

Why do you like certain things?
I tend to warm up to things the more time I spend around them, although I never really know until it happens.

Anything else you’d like to tell us?
I’m a friendly car guy who will always be in love with my European cars and I really enjoy the Backblaze community!

We’re happy you joined us Out West! Welcome aboard Jack!

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Welcome Josh — Data Center Technician

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-josh-datacenter-technician/

The Backblaze production team is growing and that means the data center is increasingly gaining some new faces. One of the newest to join the team is Josh! Lets learn a bit more about Josh shall we?

What is your Backblaze Title?
I’m a Data Center Technician in the Sacramento area.

Where are you originally from?
I lived all over the California central valley growing up.

What attracted you to Backblaze?
Backblaze is the best of a few worlds — cool startup meets professional DIYers meets transparent tech company (a rare thing).

What do you expect to learn while being at Backblaze?
I expect to learn about Data Center operations, and continue to develop the Linux skills that landed me here.

Favorite hobby?
Building and playing with new and useful toys.

Star Trek or Star Wars?
Darmok and Jalad at Tanagra.

Coke or Pepsi?
Good Beer.

Favorite food?
Tacos. No, burgers. No, it’s sushi. No, gyros. I can’t choose.

Why do you like certain things?
I like things that I can take apart and rebuild and turn every knob and adjust every piece. It means there’s a lot to learn, and I definitely like that.

Darmok and Jalad on the ocean! Welcome aboard Josh 😀

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Welcome Steven: Associate Front End Developer

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-steven-associate-front-end-developer/

The Backblaze web team is growing! As we add more features and work on our website we need more hands to get things done. Enter Steven, who joins us as an Associate Front End Developer. Steven is going to be getting his hands dirty and diving in to the fun-filled world of web development. Lets learn a bit more about Steven shall we?

What is your Backblaze Title?
Associate Front End Developer.

Where are you originally from?
The Bronx, New York born and raised.

What attracted you to Backblaze?
The team behind Backblaze made me feel like family from the moment I stepped in the door. The level of respect and dedication they showed me is the same respect and dedication they show their customers. Those qualities made wanting to be a part of Backblaze a no brainer!

What do you expect to learn while being at Backblaze?
I expect to grow as a software developer and human being by absorbing as much as I can from the immensely talented people I’ll be surrounded by.

Where else have you worked?
I previously worked at The Greenwich Hotel where I was a front desk concierge and bellman. If the team at Backblaze is anything like the team I was a part of there then this is going to be a fun ride.

Where did you go to school?
I studied at Baruch College and Bloc.

What’s your dream job?
My dream job is one where I’m able to express 100% of my creativity.

Favorite place you’ve traveled?
Santiago, Dominican Republic.

Favorite hobby?
Watching my Yankees, Knicks or Jets play.

Of what achievement are you most proud?
Becoming a Software Developer…

Star Trek or Star Wars?
Star Wars! May the force be with you…

Coke or Pepsi?
… Water. Black iced tea? One of god’s finer creations.

Favorite food?
Mangu con Los Tres Golpes (Mashed Plantains with Fried Salami, Eggs & Cheese).

Why do you like certain things?
I like things that give me good vibes.

Anything else you’d like you’d like to tell us?
If you break any complex concept down into to its simplest parts you’ll have an easier time trying to fully grasp it.

Those are some serious words of wisdom from Steven. We look forward to him helping us get cool stuff out the door!

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Welcome Victoria — Sales Development Representative

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-victoria-sales-development-representative/

Ever since we introduced our Groups feature, Backblaze for Business has been growing at a rapid rate! We’ve been staffing up in order to support the product and the newest addition to the sales team, Victoria, joins us as a Sales Development Representative! Let’s learn a bit more about Victoria, shall we?

What is your Backblaze Title?
Sales Development Representative.

Where are you originally from?
Harrisburg, North Carolina.

What attracted you to Backblaze?
The leaders and family-style culture.

What do you expect to learn while being at Backblaze?
How to sell, sell, sell!

Where else have you worked?
The North Carolina Autism Society, an ophthalmologist’s office, home health care, and another tech startup.

Where did you go to school?
The University of North Carolina Chapel Hill and Duke University’s Fuqua School of Business.

What’s your dream job?
Fighter pilot, professional snowboarder or killer whale trainer.

Favorite place you’ve traveled?
Hawaii and Banff.

Favorite hobby?
Basketball and cars.

Of what achievement are you most proud?
Missionary work and helping patients feel better.

Star Trek or Star Wars?
Neither, but probably Star Wars.

Coke or Pepsi?
Neither, bubble tea.

Favorite food?
Snow crab legs.

Why do you like certain things?
Because God made me that way.

Anything else you’d like you’d like to tell us?
I’m a germophobe, drink a lot of water and unfortunately, am introverted.

Being on the phones all day is a good way to build up those extroversion skills! Welcome to the team and we hope you enjoy learning how to sell, sell, sell!

The post Welcome Victoria — Sales Development Representative appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Welcome Daren – Datacenter Technician!

Post Syndicated from Yev original https://www.backblaze.com/blog/welcome-daren-datacenter-technician/

The datacenter team continues to expand and the latest person to join the team is Daren! He’s very well versed with our infrastructure and is a welcome addition to the caregivers for our ever-growing fleet!

What is your Backblaze Title?
Datacenter Technician.

Where are you originally from?
Fair Oaks, CA.

What attracted you to Backblaze?
The Pods! I’ve always thought Backblaze had a great business concept and I wanted to be a part of the team that helps build it and make it a huge success.

What do you expect to learn while being at Backblaze?
Everything about Backblaze and what makes it tick.

Where else have you worked?
Sungard Availability Services, ASC Profiles, and Reids Family Martial Arts.

Where did you go to school?
American River College and Techskills of California.

What’s your dream job?
I always had interest in Architecture. I’m not sure how good I would be at it but building design is something that I would have liked to try.

Favorite place you’ve traveled?
My favorite place to travel is the Philippines. I have a lot of family their and I mostly like to visit the smaller villages far from the busy city life. White sandy beaches, family, and Lumpia!

Favorite hobby?
Martial Arts – its challenging, great exercise, and a lot of fun!

Star Trek or Star Wars?
Whatever my boss likes.

Coke or Pepsi?
Coke.

Favorite food?
One of my favorite foods is Lumpia. Its the cousin of the Egg Roll but much more amazing. Made of a thin pastry wrapper with a mixture of fillings, consisting of chopped vegetables, ground beef or pork, and potatoes.

Why do you like certain things?
I like certain things that take me to places I have never been before.

Anything else you’d like you’d like to tell us?
I am excited to be apart of the Backblaze team.

Welcome aboard Daren! We’d love to try some of that lumpia sometime!

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