Tag Archives: APJC

Regional Services comes to India, Japan and Australia

Post Syndicated from Achiel van der Mandele original https://blog.cloudflare.com/regional-services-comes-to-apac/

Regional Services comes to India, Japan and Australia

This post is also available in Deutsch, Français.

Regional Services comes to India, Japan and Australia

We announced the Data Localization Suite in 2020, when requirements for data localization were already important in the European Union. Since then, we’ve witnessed a growing trend toward localization globally. We are thrilled to expand our coverage to these countries in Asia Pacific, allowing more customers to use Cloudflare by giving them precise control over which parts of the Cloudflare network are able to perform advanced functions like WAF or Bot Management that require inspecting traffic.

Regional Services, a recap

In 2020, we introduced (Regional Services), a new way for customers to use Cloudflare. With Regional Services, customers can limit which data centers actually decrypt and inspect traffic. This helps because certain customers are affected by regulations on where they are allowed to service traffic. Others have agreements with their customers as part of contracts specifying exactly where traffic is allowed to be decrypted and inspected.

As one German bank told us: “We can look at the rules and regulations and debate them all we want. As long as you promise me that no machine outside the European Union will see a decrypted bank account number belonging to one of my customers, we’re happy to use Cloudflare in any capacity”.

Under normal operation, Cloudflare uses its entire network to perform all functions. This is what most customers want: leverage all of Cloudflare’s data centers so that you always service traffic to eyeballs as quickly as possible. Increasingly, we are seeing customers that wish to strictly limit which data centers service their traffic. With Regional Services, customers can use Cloudflare’s network but limit which data centers perform the actual decryption. Products that require decryption, such as WAF, Bot Management and Workers will only be applied within those data centers.

How does Regional Services work?

You might be asking yourself: how does that even work? Doesn’t Cloudflare operate an anycast network? Cloudflare was built from the bottom up to leverage anycast, a routing protocol. All of Cloudflare’s data centers advertise the same IP addresses through Border Gateway Protocol. Whichever data center is closest to you from a network point of view is the one that you’ll hit.

This is great for two reasons. The first is that the closer the data center to you, the faster the reply. The second great benefit is that this comes in very handy when dealing with large DDoS attacks. Volumetric DDoS attacks throw a lot of bogus traffic at you, which overwhelms network capacity. Cloudflare’s anycast network is great at taking on these attacks because they get distributed across the entire network.

Anycast doesn’t respect regional borders, it doesn’t even know about them. Which is why out of the box, Cloudflare can’t guarantee that traffic inside a country will also be serviced there. Although typically you’ll hit a data center inside your country, it’s very possible that your Internet Service Provider will send traffic to a network that might route it to a different country.

Regional Services solves that: when turned on, each data center becomes aware of which region it is operating in. If a user from a country hits a data center that doesn’t match the region that the customer has selected, we simply forward the raw TCP stream in encrypted form. Once it reaches a data center inside the right region, we decrypt and apply all Layer 7 products. This covers products such as CDN, WAF, Bot Management and Workers.

Let’s take an example. A user is in Kerala, India and their Internet Service Provider has determined that the fastest path to one of our data centers is to Colombo, Sri Lanka. In this example, a customer may have selected India as the sole region within which traffic should be serviced. The Colombo data center sees that this traffic is meant for the India region. It does not decrypt, but instead forwards it to the closest data center inside India. There, we decrypt and products such as WAF and Workers are applied as if the traffic had hit the data center directly.

Regional Services comes to India, Japan and Australia

Bringing Regional Services to Asia

Historically, we’ve seen most interest in Regional Services in geographic regions such as the European Union and the Americas. Over the past few years, however, we are seeing a lot of interest from Asia Pacific. Based on customer feedback and analysis on regulations we quickly concluded there were three key regions we needed to support: India, Japan and Australia. We’re proud to say that all three are now generally available for use today.

But we’re not done yet! We realize there are many more customers that require localization to their particular region. We’re looking to add many more in the near future and are working hard to make it easier to support more of them. If you have a region in mind, we’d love to hear it!

India, Japan and Australia are all live today! If you’re interested in using the Data Localization Suite, contact your account team!

Cloudflare is redefining employee well-being in Japan

Post Syndicated from Tomonari Sato original https://blog.cloudflare.com/cloudflare-is-redefining-employee-well-being-in-japan/

Cloudflare is redefining employee well-being in Japan

This post is also available in 日本語

Cloudflare is redefining employee well-being in Japan

“You can accomplish anything if you do it. Nothing will be accomplished unless you do it. If nothing is not accomplished, that’s because no one did it.“
— Yozan Uesugi

Long hours and hard work. If you ask anyone in Japan what our work culture is like, chances are, these are the words that will come to mind. Different countries have their own cultures and also specific work habits and ways of having a work-life balance. The pandemic brought everyone (companies and their people) a new reality, new lessons, and new habits. Here at Cloudflare, our thinking around where and how we do our best work has evolved over the course of the pandemic. We care about addressing the diverse needs of our workforce and our policies and benefits are designed to optimize for their flexibility and needs. To that end, Cloudflare Japan is making a few important changes to our employee benefits:

  • “take what you need” time off for all our employees
  • 16-week gender-neutral paid parental leave
  • flexible working hours

First, let’s try to understand a bit of the Japanese work culture. According to Japan’s labor laws, Japanese employed workers are assumed to work a maximum of 8 hours a day, or 40 hours per week. But ask any employed person in Japan and you will soon discover that people work much longer hours than that. A 2015 study by the Organization for Economic Co-operation and Development (OECD) found that about 22% of Japanese employees work 50 hours or more each week on average, well above 11% in the U.S., and 6% in Spain. On top of that, people are also less likely to take personal time off. While existing labor laws provide every employed person with at least 10 days of annual leave (+1 day for every year of service, usually capped at 20 days), a 2017 General Survey on Working Conditions published by the Ministry of Health, Labor, and Welfare found that on average, people only actually took 8.8 days of annual leave per year.

Then came the COVID-19 pandemic and things started to change. With restrictions put in place, a lot of us had no choice but to work from home, a concept that’s completely foreign to the Japanese work culture. And now two years into the pandemic, there has been a shift in the Japanese way of working. In a recent Zero Trust survey that Cloudflare conducted in Japan, 74% of IT and cybersecurity decision makers said their organization will be implementing a combination of return-to-office and work-from-home. This means that the future of work in Japan is flexible.

While we encourage our teams to always get their work across the finish line, we also appreciate the value and importance of having personal time to be able to spend with loved ones, take up a hobby, or simply for rest and relaxation. We believe that time away from work helps you be better at work. Our time away from work policies are designed for that and reflect the reality that technology has enabled us to be more mobile and flexible in the 21st century.

On parental leave, we strongly believe that parents should have equal opportunity to bond with their new family member, and don’t believe in forcing a parent to designate themselves as a “primary” or “secondary” caregiver. We believe these designations create a false dichotomy that does not reflect the modern family, nor reflect our values of diversity and equality; especially when we know that these designations typically disadvantage the careers of women more than men in the workplace.

Lastly, we remain committed to providing great physical spaces for our employees to work, collaborate, and celebrate in, while they’re in the office. While remote work is currently still the norm, it will be up to teams and individuals to decide what works best for them for the task at hand. People may wish to come into our offices to meet with their colleagues, socialize, or join on-site workshops, but then choose to do their quiet focus time work from home. As such, we just completely redesigned and renovated our offices in San Francisco and London —  starting with these offices with experimentation in-mind and with the purpose of reimagining our other global offices. Our way of working has changed, and as such our spaces should support this shift, to be a place where teams can come together and collaborate most effectively.

Cloudflare in Japan: 12 years in and a 100% increase in blocked attacks

Cloudflare has had a longstanding presence in Japan, expanding our network into Tokyo in 2010, just months after launching. Today, we have seven points of presence across four cities, and we also announced our Tokyo office in 2020.

Also, it’s important to mention that in Q4 2021, Cloudflare blocked an average of 1.9 billion attacks per day in Japan. That number has grown to 3.8 billion attacks per day blocked by Cloudflare in Q1 2022, an increase of 100% since the previous quarter.

My goal when I joined Cloudflare almost six months ago remains the same — to help customers in Japan accelerate their digital transformation, that will in turn help improve Japan’s competitiveness in the world. In order to do this, we need to continue to provide a great work environment and build a great team. And we’re just getting started!

We are actively recruiting in Japan and have many open roles across different functions. If you’d like to join us in our mission to help build a better Internet, come talk to us!

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

Post Syndicated from Wendy Komadina original https://blog.cloudflare.com/wendy-komadina-no-one-excited-me-more-than-cloudflare-so-i-joined/

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

I joined Cloudflare in March to lead Partnerships & Alliances for Asia Pacific, Japan, and China (APJC). In the last month I’ve been asked many times: “Why Cloudflare?” I’ll be honest, I’ve had opportunities to join other technology companies, but no other organization excited me more than Cloudflare. So I jumped. And I couldn’t be more thrilled for the opportunity to build a strong partner ecosystem for APJC.

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

When I considered joining Cloudflare, I recall consistently reading the message around “Helping to Build a Better Internet”. At first those words didn’t connect with me, but they sounded like an important mission.

I did my research and read analyst reports to learn about Cloudflare’s market position, and then it dawned on me, Cloudflare is leading a transformation. Taking traditional on-premise networking and security hardware and building a transformational cloud-based solution, so customers don’t need to worry about which company supplied their kit. I was excited to learn that Cloudflare customers can simply access the vast global network that has been designed to make everything that customers connect to on the Internet secure, private, fast, and reliable. So hasn’t this been done before? For compute and storage that transformation is almost a commodity now, but for networking and security, Cloudflare is leading that transformation and I want to be part of that.

As I continued to learn more about Cloudflare, I connected with the mission of Project Galileo, Cloudflare’s response to cyber attacks launched against important, yet vulnerable groups such as social activists, humanitarian organizations, minority groups and the voices of political dissent, who are repeatedly flooded with malicious cyber attacks in an attempt to take them offline. I was inspired that Cloudflare was part of something beyond a technology transformation. Vulnerable groups and communities who are part of Project Galileo, have access to Cloudflare security services at no cost.

So now that I’m on the inside I shouldn’t be surprised that I continue to find reasons why Cloudflare is the place to work for. Female leadership is well represented, including our President, COO, and co-founder, Michelle Zatlyn, who took the time to meet me during the interview process, and Jen Taylor our Chief Product Officer, whom I met while she was in Sydney meeting customers and partners, gave me a warm welcome.

In my third week in the company, I met a new colleague at a team gathering. We immediately hit it off chatting and getting to know each other. She had built a career in the sports industry which was ripped from under her during the pandemic, where she was one of the many who lost their jobs. What inspired me about her story was how Cloudflare embraced this as an opportunity to bring diverse talent into the company. They opened their virtual arms and doors to offer her an opportunity to build a career. Cloudflare crafted a path that led her into a Business Development role and now into an Associate Solutions Engineer role. Who does that? Cloudflare does, and I’m working with inspiring leaders who are committed to making that happen.

Finally, early in my career I learned the importance of working with Partners. It is important to commit to joint goals, build trust, celebrate success and carry each other through the trenches when things get tough. As a freshly anointed Cloudflare employee, my top priority is to build a strong culture of partnering. Partners are an important extension of our team and through Partners we can provide customers with deeper engagement and expert knowledge on Cloudflare products and services. My initial priority will be to focus on building Zero Trust Partner Practices supporting a significant number of APJC businesses who are planning a Zero Trust strategy, driven by an increase in cyber attacks. This year, we are rolling out sales and technical enablement, in addition to marketing funding to accelerate the ramp up of our Zero Trust partners.

In addition, the team will lean into partnerships who offer professional services and consulting practices that can support customer implementations. Our partners are critical to our joint success, and together we can support customers in their journey through network and security transformation. Finally, I’m excited to share that our co-founders Matthew Prince and Michelle Zatlyn will be in Sydney in September for Cloudflare Connect. I look forward to leveraging that platform to share more detail on the APJC Partnerships strategy and launching the APJC Partner Advisory Board.