Tag Archives: APAC

A Year Later: Reflections on the ANZ Security Landscape

Post Syndicated from Raymond Maisano original https://blog.cloudflare.com/a-year-later-reflections-on-the-a-nz-security-landscape/

A Year Later: Reflections on the ANZ Security Landscape

A Year Later: Reflections on the ANZ Security Landscape

It’s been one year since I joined Cloudflare as Head of Australia and New Zealand. While it has been a great year for our ANZ operations, it is hard to stop thinking about the elephant in the room, especially as I’m writing this blog from my home in the middle of Melbourne’s lockdown.

The pandemic has not only disrupted our daily lives, but has also caused a massive shift to remote work for many of us. As a result, security teams lost visibility into office network traffic, their employees moved to unsupervised WiFi networks with new video conferencing technology, and their IT teams found that their out-dated VPN platforms could not handle all the traffic of remote employees. While many organisations were already moving to cloud-based applications, this year has exacerbated the need for greater security posture. Our team has been even more humbled by our mission to help build a better Internet and help organisations face the increased security threats COVID-19 has triggered. With that in mind, I’d like to take a look back at the milestones of the past year.

First, I’d like to recognise how strong and resilient our people have been in the past year. It is not just about the pandemic. It is about a team that has grown more than 60% in size, and for some, have never had the opportunity to meet their colleagues face-to-face, but managed to keep our spirit and culture alive. I’m so proud of how the team continues to meet every customer challenge head on, answering urgent calls for help, many of whom needed to optimise and secure their systems for a remote workforce unprepared for 2020’s curveball.

This is an essential piece in helping to build a better Internet, and the mission is far from over. We recognise the Internet has become an essential service, and greater Internet usage has come with greater cyber risk, and COVID has put the spotlight on the security pain points that Australian organisations and citizens are facing. Scammers have stolen AU$1.2 million from Australians in the first six months of the year, and our recent report ranked Australia fifth in the world for the volume of DDoS attacks targeting Internet properties in Q2.

We need to continue building strong defences against these threats. Australian Prime Minister Scott Morrison unveiled Australia’s Cyber Security Strategy a few weeks ago, which I had the privilege to consult for. However, we need to go further than this and provide organisations with more than a loose plan for upgrading their security standards.

This is why our mission remains more important than ever, and we are ready to take more on. By the end of 2020 and through 2021, we plan to grow our team significantly to meet the challenges. In the meantime, I believe we need to keep that conversation alive, elevate the message to every board member, and every employee regarding the security risks Australian organisations are facing to really spark a change.

With that said, I am heartened by the increasing number of organisations, large and small, that we have been discussing or working with in the past 12 months. In total, we have had conversations on security with hundreds of organisations over the year, including dozens of meetings on my end with CIOs, CSOs and CISOs, with a very positive response regarding the urgent need for greater security. I have the feeling we are building some kind of community, all rallying behind that common goal.

A few specific examples stand out, as they are perfect illustrations of the variety of problems the team has been able to solve, but also of organisations currently looking for optimisation and security. They are incredibly different, but equally exciting.
The first is Australian tech darling Canva, whose online graphic design tool is used by 20 million people and businesses worldwide. Canva is the perfect example of a business we have helped scale while maintaining performance and security for their users and employees to meet external challenges, including in recent times. Today Canva uses a number of our solutions including Cloudflare Access to secure remote access to internal apps, Workers to customize how user traffic is handled at the network edge, and Bot Management to significantly reduce cyberattacks by image-scraping bots.

“As our business grows, and we expand our product offerings, we’re constantly running into new technical challenges. Just as Canva simplifies graphic design, Cloudflare simplifies performance and security. Thanks to Cloudflare, we can focus on improving our product and expanding into new markets with confidence, knowing that our platform is fast, reliable, and secure.” – Jim Tyrrell, Head of Infrastructure, Canva

The other one is the organisation Citizens of the Great Barrier Reef, which is a participant of Cloudflare’s Project Galileo. At Cloudflare, we believe helping to build a better Internet comes with offering more equal access to cybersecurity solutions to vulnerable groups. In 2014, we launched Project Galileo to provide enterprise-level cybersecurity services at no charge to qualified public interest groups like artists, advocates, humanitarian organizations, and the voices of political dissent.

Citizens of the Great Barrier Reef’s purpose is essential: working to protect and conserve the Great Barrier Reef through in-water projects and public engagement. With a strong emphasis on digital innovation and open source data, the organisation relies on its website to engage and mobilise people around the world to join their mission. Through Project Galileo, we’ve helped them to secure their origin server from large bursts of traffic or malicious actors attempting to access the website.

“Under Project Galileo we’re always online – a web-fronted not-for-profit running on the resources of a startup, but with the network confidence of an enterprise.” – Som Meaden, Technologist at Citizens of the Great Barrier Reef

However, there is only so much we can do alone. Because we are stronger together, we continue to establish and reinforce strategic partnerships in the region. In June, we strengthened our relationship with Rackspace to provide our shared users with combined services aimed at securing and optimising their growing online presence. We have also partnered with Baidam and AC3. Finally, even though our coverage in ANZ is already significant, we continue to expand in adding more points of presence in the region.

This first year has certainly been interesting in so many aspects. It has been unexpected and challenging, but also a journey full of learnings I believe have made me a stronger individual and business leader. I work with a team full of talented individuals, customers that share our purpose, and key partners that make us stronger. With all these allies around us, I’m looking at the future full of optimism for our purpose to build a better, safer, and more resilient Internet. Join the cause.

Reflecting on my first year at Cloudflare as a Field Marketer in APAC

Post Syndicated from Els Shek original https://blog.cloudflare.com/reflecting-on-my-first-year-at-cloudflare/

Reflecting on my first year at Cloudflare as a Field Marketer in APAC

Reflecting on my first year at Cloudflare as a Field Marketer in APAC

Hey there! I am Els (short form for Elspeth) and I am the Field Marketing and Events Manager for APAC. I am responsible for building brand awareness and supporting our lovely sales team in acquiring new logos across APAC.

I was inspired to write about my first year in Cloudflare, because John, our CTO, encouraged more women to write for our Cloudflare blog after reviewing our blogging statistics and found out that more men than women blog for Cloudflare. I jumped at the chance because I thought this is a great way to share many side stories as people might not know about how it feels to work in Cloudflare.

Why Cloudflare?

Before I continue, I must mention that I really wanted to join Cloudflare after reading our co-founder Michelle’s reply on Quora regarding “What is it like to work in Cloudflare?.” Michelle’s answer as follows:

“my answer is ‘adult-like.’ While we haven’t adopted this as our official company-wide mantra, I like the simplicity of that answer. People work hard, but go home at the end of the day. People care about their work and want to do a great job. When someone does a good job, their teammate tells them. When someone falls short, their colleague will let them know. I like that we communicate directly, no matter what seniority level you are.”

The main themes were centered around High Curiosity, Ability to get things done, and Empathy.

The answer took me by surprise. I have read so many replies by top leaders of leading companies in the world, and I have never seen such a down to earth reply!

I was eager to join the company and test it out.

Day 1 – Onboarding in our San Francisco Headquarters

Every new hire in Cloudflare will have to attend a two week orientation in San Francisco (well, they used to until COVID-19 hit and orientation has gone virtual), where they have a comprehensive program that exposes them to all the different functions of the company. My most memorable session was the one conducted by Matthew Prince, where he delivered a very engaging and theatrical crash course on the origins of Cloudflare and competitive landscape surrounding cloud computing. Even though the session took 1.5 hours, I enjoyed every second of it and I was very impressed with Matthew’s passion and conviction behind Cloudflare’s mission to build a better Internet.

There was also a very impressive session conducted by Joe Sullivan, our Chief Security Officer. Joe introduced us to the importance of cybersecurity through several real life examples and guided us through some key steps to protect ourselves. Joe left a very deep impression on me as he spoke in a very simple manner. This is important for someone like myself who didn’t come from a security background as I felt that it is important for me to understand why I am joining this company and why my contribution matters.

I also had the chance to meet the broader members of my marketing team. I had about twenty meetings arranged in the span of one week and I am thankful to everyone who took time out of their busy schedule to help me understand how the global team worked together. Needless to say everyone was really smart, nice, and down to earth. I left the San Francisco office feeling really good about my start in Cloudflare, but little did I know that was just the tip of the iceberg.

Back to Singapore, where the fun happens!

Reflecting on my first year at Cloudflare as a Field Marketer in APAC

After I returned to Singapore, Krishna, my manager, quickly put me to work to focus on building a pipeline for the APAC region. In a short span of six months, I had to quickly bring myself up to speed to understand the systems and processes in place, in addition to executing events across the region to ensure that we have a continuous pipeline for our ever-growing sales team. I am going to be completely transparent here, it was overwhelming, stressful and I was expected to deliver results in a short period of time. However, it has also been the most exciting period of personal and professional growth for me, and I am so grateful for the opportunity to join an amazing team in one of the most exciting companies of the century.

As a new team member, I had to quickly understand the needs of the sales leaders from the ASEAN countries, ANZ, the Greater China Region, India, Japan, and Korea. There were so many things to learn and everyone was very supportive and helpful. More importantly, there were many challenges and mistakes made along the way I felt supported by the entire team throughout.

In my first six months, I had to immediately plan and execute an average of 28 events per quarter, ranging from flagship events like Gartner Security Risk Management conferences in Sydney and Mumbai, the largest gaming conference ChinaJoy in Shanghai, AWS series across the ASEAN countries and leading security conferences in Korea and Japan. When Cloudflare IPO-ed on September 13, 2019, I was tasked to organize an IPO party for over 150 people in our Singapore over a short span of 3 weeks. What an adventure!

Reflecting on my first year at Cloudflare as a Field Marketer in APAC
At our largest event in Singapore, where over 30 Cloudflarians from the Singapore team took time to help out.

Just when I thought 28 events per quarter is an achievement (for myself), my team and I were given once in a lifetime opportunity to lead a series of projects related to our Japan office opening.  

“As the third largest economy, and one of the most Internet-connected countries in the world, Japan was a clear choice when considering expansion locations for our next APAC office,” said Matthew Prince, co-founder and CEO of Cloudflare. “Our new facility and team in Tokyo present a unique opportunity to be closer to our customers, and help even more businesses and users experience a better Internet across Japan and throughout the world.”

Japan is a new market for me and I had to start everything from scratch. I started off with launching our very first Japan brand campaign where the team worked closely with leading Japanese media companies to launch digital advertisements, advertorials, video campaigns to spread our awareness across Japan in just under 3 months. While it is a complete unknown path for us, the team was really good at experimenting with new ideas, analysis results, iterating and improving on our campaigns week by week.

Reflecting on my first year at Cloudflare as a Field Marketer in APAC
Check out our amazing Japan city cloud designed by our very talented team 

I also had the opportunity to be part of our very first hybrid (physical and virtual) press conference that was held across Singapore and Tokyo, where we had 35 journalists participate (with 6 top-tier media in attendance and 29 journalists online). News of the office opening/event was covered in Japan’s most influential business newspaper, Nikkei, in an article titled, “US IT giant Cloudflare establishes Japanese corporation.“. I cannot wait to tell you more about what’s coming down the line!

Career Planning – Take charge of your career!

With so many things going on, it is easy to lose sight of the long term goal. Jake, our CMO is very focused on ensuring the team remains engaged and motivated throughout their time in Cloudflare. He launched a mandatory career conversations program where the team had to have at least one discussion with their respective managers on how they would envision their future to be within the company. This is a very useful exercise for me as I was able to have an open discussion with my manager on the various options that I could consider as Cloudflare is a company which supports cross departmental/borders transitions. It is beneficial to know that I am able to explore different opportunities going forward and lock down some next steps on how I will get there. Exciting times!

Inclusivity – Women for Women and Diversity

As a young woman, I am very fortunate to be part of the APAC team led by Aliza Knox. Aliza is extremely passionate about encouraging women to pursue opportunities in business and tech. As a woman, I have never felt more comfortable under her leadership as gender discrimination is real and most companies are predominantly led by men. With Aliza, all opinions and ideas are strongly welcomed and I never felt bound by my age, seniority, experience to reach for the skies. It is ok to be ambitious, to do more, to ask questions, or something as simple as getting 15 mins of her time to ask if I should pursue an online course at MIT (and I did!).

Reflecting on my first year at Cloudflare as a Field Marketer in APAC

Did I also mention Cloudflare’s Employee Resource Group (ERG)? I am the APAC lead for Womenflare where our mission is to cultivate an inclusive, inspiring, and safe environment that supports, elevates, and ensures equal opportunities for success to all who identify as women at Cloudflare. As part of our global Womenflare initiative, I organised an International Women’s Day luncheon in March this year where we had members of our APAC leadership team share about their experiences on how they have managed their career and family commitments. Other ERG in Cloudflare includes Proudflare, where we support and provide resources for the LGBTQIA+ community, Afroflare, where we aim to build a better global Afro-community at Cloudflare and beyond, and many more!

COVID-19

I am writing this blogpost as we all embrace the challenges and opportunities present during COVID-19. When COVID-19 first hit APAC,  I was very impressed with how the global team exhibited flexibility to adapt to everyday challenges, with great empathy that it might be challenging to work from home, to how it is ok to try new things and make mistakes as long as we can learn from it.

Reflecting on my first year at Cloudflare as a Field Marketer in APAC

Our Business Continuity Team provided regular employee communication on local guidelines and Work From Home next steps. Our office support team immediately supplied computer equipment/office chairs that employees can bring home for their remote working needs. Our Site Leads came up with different initiatives to ensure the team remains connected through a series of virtual yoga sessions, Friday wine down, and lunch and games. The latest activity we ran was Activeflare, where a group of us from the Singapore and Australia offices exercised together on a Saturday and drew a map of our activities using tracking technology. That was fun!

The global team has also launched a series of fireside chats where we get to hear from leaders of leading companies, which is a really nice touch where we get to gain exposure to the mind of great leaders which we otherwise would not have the opportunity to. My favourite so far is from Doug, our Chief Legal Officer and Katrin Suder, one of our Board Members.

Reflecting on my first year at Cloudflare as a Field Marketer in APAC
My very first experience as a TV host on Cloudflare TV

Matthew, Cloudflare co-founder and CEO, recently launched Cloudflare TV for the team to experiment and connect with the Cloudflare community, even while we’re locked down. And that community shares common interests in topics like web performance, Internet security, edge computing, and network reliability. Aliza and myself are hosting a series of Zoomelier in APAC soon to connect with winemakers and sommeliers across the region and share some interesting wine recommendations that one can drink with technology. So hope you’ll tune in, geek out, feel part of our community, and learn more about Cloudflare and the people who are building it. Check out the Cloudflare TV Guide: cloudflare.tv/schedule

Going forward, second year in Cloudflare, what’s next?

I am at the point where I feel like I have a good amount of experience to do a good job, but not good enough to be where I want to be. In Cloudflare, I strongly feel that “The more I learn, the less I realise I know” (Socrates). I aim to continuously learn and build up my capabilities to strategize and deliver results for the present and the future, and I must end this blogpost with my learnings from John, “overnight success takes at least 10 years, I read a lot to stay up to date on what’s happening internally and externally. The gym (exercise) is really important to me. It’s challenging and takes my mind off everything. Many people seem to view the gym as dead time to fill with TED videos, podcasts or other “useless” activities. I love the fact that it’s the one time I stop thinking.” I have applied this learning to both my personal and professional life and it made a huge difference. Thank you John.

If you’re willing to join an impressive team and work for a very dynamic company to help create a better Internet, we’re looking for many different profiles in our different offices all over the planet! Let’s have a look!

Why I’m Helping Cloudflare Grow in Japan

Post Syndicated from Masa Aoba original https://blog.cloudflare.com/why-im-helping-cloudflare-grow-in-japan/

Why I’m Helping Cloudflare Grow in Japan

If you’d like to read this post in Japanese click here.

Why I’m Helping Cloudflare Grow in Japan

I’m excited to say that I’ve recently joined the Cloudflare team as Head of Japan. Cloudflare has had a presence in Japan for a while now, not only with its network spanning the country, but also with many Japanese customers and partners which I’m now looking forward to growing with. In this new role, I’m focused on expanding our capabilities in the Japanese market, building upon our current efforts, and helping more companies in the region address and put an end to the technical pain points they are facing. This is an exciting time for me and an important time for the company. Today, I’m particularly eager to share that we are opening Cloudflare’s first Japan office, in Tokyo! I can’t wait to grow the Cloudflare business and team here.

Why I’m Helping Cloudflare Grow in Japan

Why Cloudflare?

The web was built 25 years ago. This invention changed the way people connected—to anyone and anywhere—and the way we work, play, live, learn, and on. We have seen this become more and more complex. With complexities come difficulties, such as ensuring security, performance, and reliability while online. Cloudflare is helping to solve these challenges that businesses are facing in a very effective way, and I wanted to be a part of it. Even back to the days when I was with Cisco, where I got to know many people in the network technical community—many of these people have mentioned Cloudflare as the vendor for the future of the Internet. Cloudflare is in a unique position to help make the Internet better for everyone across the globe.

I want online users to have a better experience—one that’s fast, secure, and reliable—and I’m excited to help make this a reality while working with Cloudflare. I believe the team here is providing the tools to make the Internet better and easier, and is making customers happier. One thing that is important for me, one of my values you could say, is focusing on solving customers’ problems. This is something that I saw Cloudflare has always been deeply involved with as well. I’m passionate about helping more and more customers in Japan, and now in this new role, I’m ready to help make a better Internet part of their reality.

Cloudflare Japan

Some of the current challenges in Japan I see are that Japanese enterprises still have old on-prem systems and are late to move to the cloud. This includes companies that heavily rely on using the Internet and may be facing complexities or difficulties, which shouldn’t be the case. Cloudflare provides these very solutions to move to multi-cloud environments much faster and easier. We have been working with various customers in Japan already, and I’m excited to begin helping more and more businesses in the region. We’ve been committed to our partner network as well, which I’m excited to now be involved with and help grow even more. We have a number of channel partners in Japan, including large system integrators and mid-size cloud integrators, which cover various industries in the region. Cloudflare’s massive network, one of the largest in the world, currently spans 206 cities and more than 100 countries across the globe—including many in Asia-Pacific, and Osaka and Tokyo in Japan. This global network and team enables Japanese customers and partners (in various verticals and of all sizes) with the security, performance, and reliability solutions that are needed for their business-critical applications to connect to their users all across the world.

We are continuing to grow the Cloudflare team and are now hiring for roles in our first Japan office, in Tokyo. if you’re interested in joining this ambitious mission to help build a better Internet—for everyone, including companies and users in Japan—please visit our Tokyo careers page here. You can see the open roles for this office, which include Sales, Marketing, Technical Support, and more. I can’t wait to see what the Cloudflare team does for the region and on.

Our opportunities in Japan and onI’m looking forward to enabling Japanese customers with the network and tools to scale their businesses. There are still many users that are building their security protections and other solutions by themselves in on-prem and cloud environments. If you are facing complex issues, or seeking security features in multi-cloud environments, looking to reduce cost, and on—reach out to me ([email protected]). We have a solution for that. We are here to help you.

Cloudflare Expanded to 200 Cities in 2019

Post Syndicated from Jon Rolfe original https://blog.cloudflare.com/cloudflare-expanded-to-200-cities-in-2019/

Cloudflare Expanded to 200 Cities in 2019

Cloudflare Expanded to 200 Cities in 2019

We have exciting news: Cloudflare closed out the decade by reaching our 200th city* across 90+ countries. Each new location increases the security, performance, and reliability of the 20-million-plus Internet properties on our network. Over the last quarter, we turned up seven data centers spanning from Chattogram, Bangladesh all the way to the Hawaiian Islands:

  • Chattogram & Dhaka, Bangladesh. These data centers are our first in Bangladesh, ensuring that its 161 million residents will have a better experience on our network.
  • Honolulu, Hawaii, USA. Honolulu is one of the most remote cities in the world; with our Honolulu data center up and running, Hawaiian visitors can be served 2,400 miles closer than ever before! Hawaii is a hub for many submarine cables in the Pacific, meaning that some Pacific Islands will also see significant improvements.
  • Adelaide, Australia. Our 7th Australasian data center can be found “down under” in the capital of South Australia. Despite being Australia’s fifth-largest city, Adelaide is often overlooked for Australian interconnection. We, for one, are happy to establish a presence in it and its unique UTC+9:30 time zone!
  • Thimphu, Bhutan. Bhutan is the sixth SAARC (South Asian Association for Regional Cooperation) country with a Cloudflare network presence. Thimphu is our first Bhutanese data center, continuing our mission of security and performance for all.
  • St George’s, Grenada. Our Grenadian data center is joining the Grenada Internet Exchange (GREX), the first non-profit Internet Exchange (IX) in the English-speaking Caribbean.

We’ve come a long way since our launch in 2010, moving from colocating in key Internet hubs to fanning out across the globe and partnering with local ISPs. This has allowed us to offer security, performance, and reliability to Internet users in all corners of the world. In addition to the 35 cities we added in 2019, we expanded our existing data centers behind-the-scenes. We believe there are a lot of opportunities to harness in 2020 as we look to bring our network and its edge-computing power closer and closer to everyone on the Internet.

*Includes cities where we have data centers with active Internet ports and those where we are configuring our servers to handle traffic for more customers (at the time of publishing).

Good Morning, Jakarta!

Post Syndicated from Chris Chua original https://blog.cloudflare.com/selamat-pagi-jakarta-customers/

Good Morning, Jakarta!

Good Morning, Jakarta!

Beneath the veneer of glass and concrete, this is a city of surprises and many faces. On 3rd October 2019, we brought together a group of leaders from across a number of industries to connect in Central Jakarta, Indonesia.

The habit of sharing stories at the lunch table, exchanging ideas, and listening to ideas from the different viewpoints of people from all tiers, paying first-hand attention to all input from customers, and listening to the dreams of some of life’s warriors may sound simple but it is a source of inspiration and encouragement in helping the cyberspace community in this region.

And our new data center in Jakarta extends our Asia Pacific network to 64 cities, and our global network to 194 cities.

Selamat Pagi

Right on time, Kate Fleming extended a warm welcome to our all our Indonesia guests. “We were especially appreciative of the investment of your time that you made coming to join us.”

Kate, is the Head of Customer Success for APAC. Australian-born, Kate spent the past 5 years living in Malaysia and Singapore. She leads a team of Customer Success Managers in Singapore. The Customer Success team is dispersed across multiple offices and time zones. We are the advocates for Cloudflare Enterprise customers. We help with your on-boarding journey and various post sales activities from project and resource management planning to training, configuration recommendations, sharing best practices, point of escalation and more.

Good Morning, Jakarta!

“Today, the Indonesian Cloudflare team would like to share with you some insights and best practices around how Cloudflare is not only a critical part of any organization’s cyber security planning, but is working towards building a better internet in the process.” – Kate


Ayush Verma, who is our Solutions Engineer for ASEAN and India, was there to unveil the latest cyber security trends. He shared insights on how to stay ahead of the game in the fast-charging online environment.

Get answers to questions like:
How can I secure my site without sacrificing performance?
What are the latest trends in malicious attacks — and how should I prepare?

Good Morning, Jakarta!

Good Morning, Jakarta!

Superheroes Behind The Scenes

We were very honored to have two industry leaders speak to us.

Jullian Gafar, the CTO from PT Viva Media Baru.
PT Viva Media Baru is an online media company based out of Jakarta, Indonesia.

Firman Gautama, the VP of Infrastructure & Security from PT. Global Tiket Network.
PT. Global Tiket Network offer hotel, flight, car rental, train, world class event/concert and attraction tickets.

It was a golden opportunity to hear from the leaders themselves about what’s keeping them busy lately, their own approaches to cyber security, best practices, and easy-to-implement and cost-efficient strategies.  

Fireside Chat Highlights:  Shoutout from Pak Firman, who was very pleased with the support he received from Kartika. He said “most sales people are hard to reach after completing a sale. Kartika always goes the extra mile, she stays engaged with me. The Customer Experience is just exceptional.”

Good Morning, Jakarta!

Our Mission Continues

Thank you for giving us your time to connect. It brings us back to our roots and core mission of helping to build a better internet. Based on this principle “The Result Never Betrays the Effort’ we believe that what we are striving for today, by creating various innovations in our services and strategies to improve your business, will in time produce the best results. For this reason, we offer our endless thanks for your support and loyalty in continuing to push forward with us. Always at your service!

Good Morning, Jakarta!

Cloudflare Event Crew in Indonesia #CloudflareJKT
Chris Chua (Organiser) | Kate Fleming | Bentara Frans | Ayush Verma | Welly Tandiono | Kartika Mulyo  | Riyan Baharudin