Tag Archives: Life @ Cloudflare

Cloudflare’s a Top 100 Most Loved Workplace for the second consecutive year in 2023

Post Syndicated from Scott Tomtania original http://blog.cloudflare.com/cloudflares-a-top-100-most-loved-workplace-for-2023/

Cloudflare's a Top 100 Most Loved Workplace for the second consecutive year in 2023

Cloudflare's a Top 100 Most Loved Workplace for the second consecutive year in 2023

We have always strived to make Cloudflare somewhere where our entire team feels safe and empowered to bring their whole selves to work. It’s the best way to enable the many incredible people we have working here to be able to do their best work. With that as context, we are proud to share that Cloudflare has been certified and recognized as one of the Top 100 Most Loved Workplaces in 2023 by Newsweek and the Best Practice Institute (BPI) for the second consecutive year.

Cloudflare's a Top 100 Most Loved Workplace for the second consecutive year in 2023

Cloudflare’s ranking follows surveys of more than 2 million employees at companies with team sizes ranging from 50 to 10,000+, and includes US-based firms and international companies with a strong US presence. As part of the qualification for the certification, Cloudflare participated in a company-wide global employee survey — so this award isn’t a hypothetical, it’s driven by our employees’ sentiment and responses.

With this recognition, we wanted to reflect on what’s new, what’s remained the same, and what’s ahead for the team at Cloudflare. There are a few things that especially stand out:

It starts with our mission and people

Helping to build a better Internet.

If you speak to any member of the Cloudflare team about why they’re here, they’ll almost certainly talk about our mission. Whether it’s in our careers, or our lives more generally, so many of us have been positively impacted by the Internet. It is an incredible resource for humanity, and being able to contribute back to it is definitely a draw for many Cloudflarians. In an internal survey from September 2023, 92% of our team stated that they are inspired by Cloudflare’s mission to help build a better Internet — and 88% said that their work is important to the company.

Working on these kinds of problems, at the scale Cloudflare is at, requires constant innovation and figuring out solutions at the frontier of technology. At the same time, Cloudflare for years has been giving back to the community and society — through programs like Project Galileo, Athenian Project, and Project Cybersafe Schools — that make us especially proud of the work we do.

Cloudflarians get a real sense of our company culture, team, mission, and how we work, right when they start interviewing with us. Candidate feedback paints a picture of what this looks and feels like:

“The entire process is really different from anything I’ve experienced before — and I’m enjoying it very much. Also, the informal tone makes it much more human and everyone is so approachable.”  

“I’ve never met a group of people at a company that are all consistently excited about the work they are doing.”

Before anyone gets an offer, every candidate in the final stage connects with one of our executive leaders including our co-founders. This has been part of our interview process for many years, and is designed to ensure candidates truly understand what they’re signing up for in their role as part of joining the Cloudflare team, and to make our executive team accessible to everyone starting on day one. Transparency is one of our core values, and we want all employees to have a direct line to our leadership.

Transparency also serves as our guiding light when we engage with the public. We are quick to share detailed reports amid and after incidents, in the hopes that they will benefit the Internet-at-large. And we share regular impact reports detailing our progress around key environmental, social, and governance initiatives.

We have continued to receive unmatched interest with close to half a million applicants in the first half of 2023, which is nearly a 300% increase from 2022. Our offer acceptance rate remained equally as impressive at a rate of 90%. We are continuing to hire worldwide with hundreds of open positions across the organization ranging from Sales to Engineering.

Cloudflare's a Top 100 Most Loved Workplace for the second consecutive year in 2023

Supported & Flexible

We are committed to developing a globally distributed team with a flexible working approach. Individual teams opt into: hybrid, remote, or in-office, depending on what works best for the folks on the team, and the team more broadly. As an example, we've seen less tenured folks on certain teams wanting to go into the office more frequently to work together in-person. For reasons across the board, we give teams the ability to choose what works best for them. We’ve found that this approach gives teams the opportunity to establish their optimal working arrangements that fit with their objectives and enable collaboration.

Our paid time off policy is on a take-what-you-need basis. We encourage employees to find a comfortable work-life balance by taking as many days off as they need while still being able to perform their jobs satisfactorily.

Cloudflare's a Top 100 Most Loved Workplace for the second consecutive year in 2023

Benefits & Community

We want to empower and inspire our team members to do their best work every day — and this includes making sure they feel happy, healthy, and fulfilled both inside and outside of our workplace. Aside from comprehensive healthcare benefits, this also includes support for family planning like parental leave and Carrot Fertility, access to mental health and mindfulness programs through Ginger and Headspace apps, and three days of paid time off each year to volunteer in our respective communities.

Diversity, equity, and inclusion is a priority at Cloudflare to help ensure a sense of belonging and community for all of our employees and to best propel our business forward. Our 15+ Employee Resource Groups (ERGs) are employee-led and have designated executive sponsors of each group. These communities come together to support each other, celebrate their cultures, and help with initiatives to educate, support professional development, and more. We have a robust number of ERGs and this continues to grow as the diversity at Cloudflare expands.

Cloudflare's a Top 100 Most Loved Workplace for the second consecutive year in 2023

Consistently growing our team

Our employees believe that Cloudflare is a special place, with an especially meaningful mission. They believe there is no other place where a team so small is having such a large impact on the Internet. To keep up, it's critical that we have great people across the company to help us continue our mission. To learn more about the Cloudflare career opportunities, please check out Cloudflare Careers!

Building companies means building careers: why I joined Cloudflare as Chief People Officer

Post Syndicated from Michele Yetman original http://blog.cloudflare.com/why-i-joined-cloudflare-as-chief-people-officer/

Building companies means building careers: why I joined Cloudflare as Chief People Officer

Building companies means building careers: why I joined Cloudflare as Chief People Officer

One piece of advice I received early in my career was to get into a transformative industry. Those words have followed me ever since, and it’s a goal I’ve encouraged many others to pursue.

For me, it meant first launching into biotechnology where I learned my passion for working with deeply technical and disruptive businesses doing things that hadn’t been done before.

I later joined Amazon at a time when it was best known as a retailer instead of a technology company as it is today. While there, I led HR for some of their most technical businesses from eCommerce to AWS. As all these businesses scaled over the next decade, I became increasingly focused, and then finally fully dedicated to, leading HR for AWS. During that time, I had the opportunity to serve as a thought partner to the AWS CEO and leadership team as the organization grew from 400 employees to 30,000.

It was at this point in my career that I realized my passion for scaling a company with practices that reinforce the mission and building programs with intention to nurture the culture. To have any impact, all this work must be in support of promoting a diverse and inclusive workplace that values individual and group differences to ensure all employees, across a diversity of backgrounds and perspectives, feel valued, welcome, and integrated.

Later, I took all those learnings to Tableau as Chief Human Resource Officer (CHRO) before it was acquired by Salesforce. Like AWS, Tableau was ready to begin its next phase of growth and I designed and implemented the next generation talent strategy that supported the long-term growth plans for the business.

Today, as a two-time Chief People Officer and with experience and passion for scaling large global companies, building is in my DNA. That’s why Cloudflare’s bold mission to “help to build a better Internet” excites me. I am a builder at my core, and am humbled for the opportunity to help build again and to be selected to join the team for this next phase of the Cloudflare journey.

There are three things that stood out to me and made this next step an easy one:

The technology

Cloudflare caught my attention as a next generation disruptor in the tech industry by offering security, availability, and scalability of applications with no trade off with speed. The advancement of generative AI and Cloudflare's partnership with many of these businesses as customers put it front and center at a transformative time in the tech space.

The values

It was evident with each interview how the company deeply values both its customers and its people. The transparency and keen attention on scaling what is already a very special place to work was evident with each conversation. That really resonated with me. I always view my work through the lens of how it impacts people, leaders, and customers. For me, putting both customers and people at the center of everything we do on the Cloudflare’s growing People team is paramount as we create the people strategy that supports achieving the company’s high-growth business objectives.

The culture

Too often, company culture is defined by, and confined to, employee handbooks and posters on the wall. In rarer cases, it's something that is both innate and carefully nurtured by leaders who demonstrate their values through their actions. That’s what I’ve found at Cloudflare. The transparency, trust, and curiosity of this organization is energizing. The people I’ve had the opportunity to engage with have been warm, humble, and bright.

As I launch in my new position here at Cloudflare, my priority will be to first learn as much as I can about the people-first culture and ensure the work we do within the People team is aligned. I’m excited to bring my own curiosity and passion for disruptive and transformative companies to a new team to help Cloudflare scale and flourish, and help build amazing careers for all of our people.

Introducing the 2023 Intern-ets!

Post Syndicated from Emilie Ma original http://blog.cloudflare.com/introducing-the-2023-intern-ets/

Introducing the 2023 Intern-ets!

Introducing the 2023 Intern-ets!

This year, Cloudflare welcomed a class of approximately 40 interns, hailing from five different countries for an unforgettable summer. As we joined both remotely and in-person across Cloudflare’s global offices, our experiences spanned a variety of roles from engineering, product management to internal auditing and marketing. Through invaluable mentorship, continuous learning, and the chance to make a real-world impact, our summer was truly enriched at every step. Join us, Anni and Emilie, as we provide an insider's perspective on a summer at Cloudflare, sharing snippets and quotes from our intern cohort.

printf(“Hello Intern-ets!”)

You might have noticed that we have a new name for the interns: the Intern-ets! Our fresh intern nickname was born from a brainstorm between us and our recruiter, Judy. While “Cloudies”, “Cloudterns”, and “Flaries” made the shortlist, a company-wide vote crowned "Intern-ets" as the favorite. And just like that, we've made Cloudflare history!

git commit -m “Innovation!”

We're all incredibly proud to have gotten the opportunity to tackle interesting and highly impactful projects throughout the duration of our internships. To give you a glimpse of our summer, here are a few that showcase the breadth and depth of our experiences.

Mia M., Product Manager intern, worked on the Cloudflare Secrets Store, which is a new product that will allow Cloudflare customers to store, encrypt, and deploy sensitive data across the product suite. She focused on creating requirements for the core platform and tackling the first milestone, bringing secrets and environment variables from the per-Worker level to the account level in the Workers platform.

Pierre, Research intern, focused on integrating differential privacy—a layer of protection with formal privacy guarantees—into distributed aggregation protocols. This privacy layer is imperative for user trust and data security as these protocols are commonly used for collecting sensitive information, such as browser telemetry or health data.

Johnny, Software Engineer intern, worked on a new feature for API Shield called Object-Level Access Policies as a first step in a solution to combat Broken Object-Level Authorization, which has been ranked as the #1 API Security flaw by OWASP. This feature will enable customers to specify explicit allowlists and blocklists for API traffic per object.

Olivia, Project Manager intern, led the Dissatisfied (DSAT) Customer Outreach Project and JIRA Automations for the Customer Support team. The DSAT project involves reaching out to Premium customers who express dissatisfaction with the goal of providing personalized contact to ensure they feel valued. The JIRA Automation project aims to create zero-touch tickets, removing Customer Support as the middle man.

Also don’t forget to check out the amazing intern projects that got featured in a blog post!

Emilie, Software Engineering intern introduced a debugging feature for Cloudflare Queues.

Joaquin, Software Engineer intern added a new Workers Database integration.

Austin, Software Engineer intern created scheduled deletion for Cloudflare Stream.

Introducing the 2023 Intern-ets!

No null days here!

Beyond our projects, we had tons of fun getting to meet other Cloudflarians and experience the vibrant Cloudflare culture. Let's dive into some of the standout moments that made our internships truly special!

Remote, office, hybrid

This summer, the interns dotted the globe, working from cozy home setups to bustling offices in cities. Regardless of where we worked, we had a blast. Here's what some fellow interns have to say about their work experiences:

Austin office: Jada loved her colleagues at the Austin office as they were “warm and open to exploring the city, […], and hanging out outside of work”. Anni and Maximo loved attending the Austin-based team summit where they attended strategy sessions and met the team in-person.

San Francisco office: Emmanuel F. enjoyed getting to interact with other engineers during SF Team Lunches. Matthew enjoyed working on the rooftop to a view of the city skyline. Jonathan appreciated the hybrid work model enjoyed by SF employees.

Remote work: Johnny liked the distributed and flexible work style that the company embraces. Daniël, also working remotely and found it amusing how “[s]everal people have noticed the Feynman Lectures on Physics on the shelf behind me in my home and have asked about it.”

Remote intern events: Emmanuel G., Aaron, and Feiyu enjoyed the intern calls that were held on GatherRound as “it was a fun, quick way to get to meet everyone.” Pradyumna particularly liked it when we played skribbl.io.

Introducing the 2023 Intern-ets! Introducing the 2023 Intern-ets!
Introducing the 2023 Intern-ets! Introducing the 2023 Intern-ets!

Mentorship

With so many exceptional minds at Cloudflare, every interaction became a chance for us to learn and grow. Here are some awe-inspiring individuals who have made our internships unforgettable:

Harshal, Systems Engineer: Aaron is grateful for his mentor Harshall. “I always left our conversations knowing more than I did coming into them”.

Revathy, Systems Engineer: Harshini is thankful to her mentor Revathy for “how she helps me to learn […] the best way possible to do something and ultimately achieve my goals”.

Nevi, Product Manager: Anni admires her manager Nevi who is always thinking about the team and our customers and has invested in the personal growth and mentorship of interns.

Conner, Systems Engineer: Jonathan is grateful that he was always able to count on Conner for great engineering tips, guidance, and NeoVim wizardry.

Malgorzata, Data Scientist: Jada looks up to Malgorzata for being so welcoming, kind, and funny. She has a great attitude and besides being super knowledgeable, she is also willing to share her expertise and support others!

Introducing the 2023 Intern-ets!

Executive chats

During our internships, we engaged in Executive fireside chats, diving deep with Cloudflare's top leaders. Each chat was insightful and surprising in a different way, and some of our favorite takeaways were…

John, CTO: Shaheen valued John’s humility in emphasizing daily learning from others at work, stating, “As I grow in my career, I intend to keep a similar attitude and try to learn from those around me by keeping myself grounded.”

Doug Kramer, General Counsel: Emilie valued Doug Kramer's advice on identifying a career "north star" to guide intentions while also recognizing "exit-ramps" or alternative paths that may offer unexpected fulfillment.

Matthew Prince, Co-founder and CEO: Yunfan loved hearing “the story about how Cloudflare developed from a start-up till today”.

Michelle Zatlyn, Co-founder and COO: Harsh learned from Michelle about “how they moved across the country, against everyone's advice, to start Cloudflare”, and Mia C. enjoyed learning that “Cloudflare started as a business school project”.

Snack bytes

A bonding point for the Intern-ets was our love for snacks! In July, we gathered the Intern-ets together for a virtual snack break. The University team sent out a box featuring snacks from Indonesia, a country none of us had visited (or tried goodies from… yet!). Below you can see us holding up our favorite snacks from the box!

Introducing the 2023 Intern-ets!

Meanwhile, the on-site interns couldn't get enough of the office snacks. Favorites? Pita chips, Lucky Charms, chocolate almonds, coconut chocolate bars and coconut water. Plus, the Austin and San Francisco offices even have a Sour Patch Kids dispenser! Snack on!

Surprises

Every day at Cloudflare presented unexpected joys and challenges. Here's what the interns found most surprising:

High Impact: Simon, Emmanuel F. and Maximo were surprised to “[do] such visible and important work as an intern”. Austin agreed, noting “I was treated like any other member of the team […] It felt like I was working on something important and not just a typical intern project!” Harshini added, “when [colleagues] hear what I am working on they go – ‘that is really cool, I can't wait to see that happen – we need it.’”

Support: Eames “was worried that it would feel like my achievements were the only thing that mattered. But my colleagues always showed concern for how I was feeling and how things were going, and I couldn't be more grateful for that.”

Industry vs Academia: Johnny mentioned “coming from academia, I was amazed by the amount of effort that has been, and is continuing to be, put into the products to really productionize what I have only before seen in research. It is another reminder of the scale in which we work!”

By the numbers

Here are some fun stats from our internship…

  • Johnny drove 30 hours from New York to Colorado
  • Maximo missed 0 days of going to the Austin office
  • Anni drank 86 matcha lattes this summer
  • Emilie participated in 38 Cloudfriends calls and coffee chats
  • Simon has waited around one week cumulatively for builds to finish

exit(0)

At Cloudflare, our internships aren’t just about work—they're about growth, mentorship, and real impact. We've built more than projects; we've forged lasting relationships. It’s been an unforgettable summer of challenges, bonding, and authentic experiences. For more about our journey this summer, check out our Cloudflare TV segment with Michelle Zatlyn, Co-founder and COO.

Finally, we would love to give a huge thanks to our university recruiters Judy, Trang, and Dani for creating such an amazing internship experience for us this summer!

Want to become an Intern-et or Cloudflarian?

Sign up here to be notified of new grad and internship opportunities for 2024. Cloudflare is also hiring for full-time opportunities: check out open positions and apply today!

Introducing the 2023 Intern-ets!

Why I joined Cloudflare as Chief Security Officer

Post Syndicated from Grant Bourzikas original https://blog.cloudflare.com/why-i-joined-cloudflare-as-chief-security-officer/

Why I joined Cloudflare as Chief Security Officer

Why I joined Cloudflare as Chief Security Officer

I am absolutely thrilled and feel incredibly blessed to have joined Cloudflare as Chief Security Officer (CSO). Cybersecurity has always been my passion and focus of my career. I am grateful to join such a dynamic and innovative team. Cloudflare is a cybersecurity industry leader and offers unmatched technology that is second to none.

A little about me

I have been a CSO for over 20 years in the financial and private sectors with SVB, HSBC, McAfee, Ameren, and Scottrade. I have been privileged to lead the security teams of some of the world’s largest, most complex, and most innovative companies; however, my greatest honor has been working with and collaborating among some of the world’s most amazing people. I have learned my dedication, expertise, and passion from my leaders, peers, and teams, which have taught me how to build and lead world-class security programs that protect organizations from the most sophisticated threats. Because security is constantly evolving, the key is, and always will be, to build an active, diverse community of highly empathetic people that will successfully protect the organization.

My charter

As I step into my new role as CSO at Cloudflare, I am excited to take on the challenge of defending the company and 20% of all websites. My charter is to protect Cloudflare from sophisticated threats and to promote a culture of innovation that enables us to stay ahead of the curve in the ever-evolving cybersecurity landscape. By fostering a mindset of creativity and continuous improvement, we will develop solutions that protect our customers from the most complex cybersecurity challenges that significantly impact them.

The last aspect of my charter is to share the Cloudflare story with our customers to ensure they are protected and leverage all of the Cloudflare technology.  We can do this through collaboration and knowledge-sharing with our customers. By sharing the Cloudflare story and collaborating with our customers, we can all help build a better and more secure Internet.

Why Cloudflare

As someone who is passionate about technology, security, and its potential to improve our lives, I knew that I wanted to work for a company that shared those values. So, when I began my job search, I set out to find the best company to work for that aligned with my interests and career goals. After researching and considering many different options, I met with Cloudflare, and I was blown away.

First and foremost, I was drawn to Cloudflare’s mission to help create a secure, faster, and more reliable Internet for everyone. I was impressed by their strong mission, direction, and commitment to building a better Internet. As someone who shares their passion for making the Internet a better place, I found it inspiring to join a company with a mission that aligns so closely with my own values.

Another reason I chose to join Cloudflare was its network capabilities and cloud technology. They have built a highly sophisticated and innovative global network that I have not seen matched within the industry. As a CSO, I find Cloudflare in a unique leadership position to protect our customers due to their unmatched capabilities and unique market position. While Cloudflare is already a leader in every space where they operate, they have a significant track record of building on their fantastic platform by continuously improving their technology to be best in class.

In addition to their impressive technology, I was also impressed by their customer base. The most prominent and respected companies in the world use Cloudflare’s services, and I am excited to share “How Cloudflare does it” to help our customers be even more successful and give them a unique opportunity to see how we do it internally.

Lastly, the interview process and the people I met at Cloudflare significantly influenced my decision to join the team. Throughout my 17 interviews, I was impressed by the professionalism and passion of the people I met. I connected with each person and was excited by the team’s commitment to the company’s mission. I am very proud and humbled to join the Cloudflare family! I look forward to hearing from our customers and employees and how I can help them!

Embrace equity on International Women’s Day (and every day)

Post Syndicated from Andie Goodwin original https://blog.cloudflare.com/international-womens-day-2023/

Embrace equity on International Women’s Day (and every day)

This post is also available in 简体中文, 日本語, 한국어, Deutsch, Français, Español.

Embrace equity on International Women’s Day (and every day)

Happy International Women’s Day! The global theme for 2023 is #EmbraceEquity, which is part of an ongoing effort to raise awareness around “Why equal opportunities are no longer enough.” Today is a time to highlight achievements made by women, but also an opportunity to become better informed, and collaborate and brainstorm about the path forward.

“People start from different places, so true inclusion and belonging require equitable action.” — internationalwomensday.com

Embrace equity on International Women’s Day (and every day)

Help put an end to gender bias and discrimination

Consider taking a few minutes today to learn about pervasive challenges affecting women, including in the workplace. Since unconscious bias is a major driver of hurdles holding women back, it is beneficial for people of all gender identities to educate ourselves about the varied experiences of others.

Here are some resources to get help get you started:

  • Recognize the difference between equity and equality and see why striving for equality can interfere with inclusion-related efforts.
  • Read highlights from the Women in the Workplace report from McKinsey and LeanIn.Org to examine factors that are holding women back from advancement and in many cases making them decide to leave a company. One notable statistic: “For every 100 men who are promoted from entry-level roles to manager positions, only 87 women are promoted, and only 82 women of color are promoted.”
  • Watch a five-minute video of the history of the concept of intersectionality, explained by Kimberlé Crenshaw, who coined the term. Intersectionality refers to the “double bind of simultaneous racial and gender prejudice.”
  • Better understand challenges within the tech sector in the report What (and Who) is Holding Women Back in Tech? One finding from this survey, conducted by Girls Who Code and Logitech, is that 90% of women report experiencing microaggressions at work. The report describes key career drivers and the importance of communities of support.

What is Womenflare and how are we celebrating International Women’s Day?

Womenflare is a Cloudflare employee resource group (ERG) for women and people who advocate for women. We are an employee-led group that is here to empower, represent, and support.

At Cloudflare, we are continuing our tradition of building community and celebrating women’s achievements together throughout March. We are also encouraging discussion on equity vs. equality and how we can champion equity for ourselves and those around us with these internal events in the weeks ahead:

  • Celebrating with comedy: We are kicking things off with some fun and jokes from Laugh.Events! Offering “Laughter as a Service (LaaS),” they will deliver stand-up comedy, musical comedy, and other comedic activities for a celebratory “Workplace Variety Hour.”
  • Equity and allyship chats: After our celebrations, we are opening forums to discuss equity and what this means for each of us in our unique intersectionalities. We have invited some of our fellow employee resource group leads from Asianflare, Nativeflare, and Proudflare to share with us and dive into how we can be both supported and supportive.
  • Equity leadership panel: Our internal leadership panels were always well received in previous years, so we decided not to mess with a good thing. This year, we will be inviting another group of inspirational women leaders in Cloudflare to share their experiences with us and explore the areas where we can promote equity in the workplace.
  • And more: We have so much more planned for March! From Book Club and meetups to Cloudflare TV episodes and networking events, we are partnering across teams to ensure there are plenty of opportunities to participate and join in on the fun and discussions.

No matter how you plan to celebrate International Women’s Day and Women’s History Month, consider how you can do your part to champion an equitable world. Join the #IWD2023 movement — #EmbraceEquity today (and every day)!

Embrace equity on International Women’s Day (and every day)

Life at Cloudflare

Learn more about how we are cultivating community, including through employee resource groups like Womenflare, via our careers page—and check out our open positions.

To read about our progress on the UN Ten Principles and the Sustainable Development Goals (SDGs), download our latest Impact Report.

The latest from Cloudflare’s seventeen Employee Resource Groups

Post Syndicated from Sofia Good original https://blog.cloudflare.com/the-latest-from-cloudflares-seventeen-employee-resource-groups/

The latest from Cloudflare's seventeen Employee Resource Groups

The latest from Cloudflare's seventeen Employee Resource Groups

In this blog post, we’ll highlight a few stories from some of our 17 Employee Resource Groups (ERGs), including the most recent, Persianflare. But first, let me start with a personal story.

Do you remember being in elementary school and sitting in a classroom with about 30 other students when the teacher was calling on your classmates to read out loud from a book? The opportunity to read out loud was an exciting moment for many of my peers; one that made them feel proud of themselves. I, on the other hand, was frozen, in a state of panic, worried that I wouldn’t be able to sound out a word or completely embarrass myself by stuttering. I would practice reading the next paragraph in hopes that I wouldn’t mess up when I was called on. What I didn’t know at the time was that I was dyslexic, and I could barely read, especially out loud to a large group of people.

That is where I began to know the feeling of isolation. This feeling compounded year after year, when I wasn’t able to perform the way my peers did. My isolation prevailed from elementary school to middle school, through high school and even into college.

In college, I found a community that changed everything called Eye to Eye – a national non-profit organization that provides mentorship programs for students with learning disabilities. I attended one of their conferences with 200 other students. It was a profound moment when I realized that everyone in the room shared the experience of anxiety and fear around learning. Joining this community made me feel that I was not alone. Community for me is a group of people who have shared experience. Community allowed me to see my learning disability as an asset not a deficit. This is what I think the author, Nilofer Merchant, meant in the 11 Rules for Creating Value in the Social Era, when she said “The social object that unites people isn’t a company or a product; the social object that most unites people is a shared value or purpose.“

When I came to work at Cloudflare, I decided to become an ERG leader for Flarability, which provides a space for discussing disability and accessibility at Cloudflare. The same deep sense of community that I felt at Eye to Eye was available to me when I joined Flarability.

Globally, 85% of the company participates in ERGs and this year alone they hosted over 54 initiatives and events. As the pandemic persisted over the last year, Cloudflare remained a hybrid workforce which posed many challenges for our company culture. ERGs had to rethink the way they foster connection. Today, we are highlighting Persianflare, Afroflare, Greencloud and Desiflare because they have taken different approaches to building community.

Persianflare is our newest ERG, and in a very short amount of time, ERG Leader Shadnaz Nia has already brought together an entire community of folks who have created lasting impact. Here’s how…

The latest from Cloudflare's seventeen Employee Resource Groups

Persianflare: Amplify the voice of Iranian people
Shadnaz Nia, Solutions Engineer, Toronto

“Persianflare is the newest ERG which strives to nurture a community for all Persians and allies, where we perpetuate freedom of speech, proudly celebrate rich Persian heritage, appending growth and Persian convention. We have assembled with a desire to amplify the voice of the Iranian people, and bring awareness to human rights violations there, during unprecedented and unbearable times in history.

Cloudflare’s mission is to build a better Internet and one of our initiatives this year was to support building a better Internet that provides a more private Internet for the people of Iran. At Cloudflare, we are fortunate to have executive leadership that takes action and works tirelessly to provide more uncensored and accessible Internet in countries such as Iran. We’ve done this by offering WARP solutions in native Farsi language for all Persian-speaking users, empowering them to access uncensored information and news, in turn, strengthening the voice of Persian people living in Iran.

This project was accidentally routed to my team by the Product Team when they needed a translator. At the time, myself and other Persian employees were feeling powerless as a result of Mahsa Amini being murdered in the custody of the Iranian morality police. This was the birth of Persianflare. Through this project, I started collaborating with other employees and discovered that many of my colleagues really cared about this cause and wanted to help. Throughout the course of this initiative, we found more Persian employees in other regions and let them know about our progress. Words cannot describe how I felt when the app was released. It was one of the purest moments in my life. By bringing together Persian employees, allies of Persianflare, and the Product Team, this community was able to create real change for the people of Iran. To me, that is the power of community.

We plan to circle together to celebrate the global Human Rights Day on December 10, 2022, to continue discussing and growing our community. As the newest ERG, we are just getting started.”

The latest from Cloudflare's seventeen Employee Resource Groups

Afroflare: Sharing experiences
Sieh Johnson, Engineering Manager, Austin
Trudi Bawah-Atalia, Recruiting Coordinator, London

“Afroflare is a community for People of African Diaspora to build connections while learning from each others’ lives, perspectives and experiences. Our initiatives in 2022 centered on creating and cultivating community by supporting and echoing Black voices and achievements within and outside of Cloudflare. Earlier in the year, given that the pandemic was slowing down but still active, we provided curated content that would allow members and allies to create, contribute and learn about cultures of the African diaspora at their own pace.

For our celebration of US Black History Month, we aggregated lists of Black-owned businesses and non-profit communities in various cities to support. We also hosted internal chats called “The Plug,” which highlight the immense talent of our members at Cloudflare. Lastly, Afroflare worked with allies to present an Allyship workshop called “Celebrating Black Joy- An Upskilling Session for Allies.”

As 2022 progressed, we shifted to a hybrid of in-person and virtual events in order to foster more interaction and strengthen bonds. Our celebration of UK Black History Month included a cross-culture party in our Lisbon office. We collaborated with Latinflare & Wineflare on an International Wine tasting event featuring South African wines, and an African + Caribbean food tasting event called “Taste from Home. We wrapped up the festivities with a Black Woman in Tech panel to discuss bias and how to navigate various obstacles faced by the BIPOC community in tech.

Virtually or in-person, this community has become a family – we laugh together, cry together, teach each other, and continue to grow together year after year. Each member’s experiences and culture are valued as we forge spaces for everyone to feel free to be authentic. Afroflare looks forward to continuing its goals of creating safe spaces, as well as educating, championing, and supporting our members and allies in 2023.”

The latest from Cloudflare's seventeen Employee Resource Groups

Greencloud: A more sustainable Internet
Annika Garbers, Product Manager, Georgia

“Greencloud is a coalition of Cloudflare employees who are passionate about the environment. Our vision is to address the climate crisis through an intersectional lens and help Cloudflare become a clear leader in sustainable practices among tech companies. Greencloud was initially founded in 2019 but experienced most of its growth in membership, engagement, and activities after the pandemic started. The group became an outlet for current and new employees to connect on shared passions and channel our COVID-fueled anxieties for the world into productive climate-focused action.

Greencloud’s organizing since 2020 has primarily centered around “two weeks of action.” The first is Impact Week (happening now!), which includes projects driven by Greencloud members to help our customers build a more sustainable Internet using Cloudflare products. The second is Earth Week, scheduled around the global Earth Day celebration in April, which focuses on awareness and education. We’ve leveraged the tools available to Cloudflare employees and our community, like our blog and Cloudflare TV, to share information with a broader audience and on a wider range of topics than would be possible with in-person events. This year, publicly available Earth Week programming included sessions about Cloudflare’s sustainability focus for our hardware lifecycle, an interview with a sustainability-focused Project Galileo participant, a Policy team overview of our sustainability reporting practices, and a conversation about sustainable transportation with our People team. Covering a wide range of topics throughout our events and content created by our members not only helps everyone learn something new, it also reminds us of the importance of embracing and encouraging diverse perspectives in every community. The diversity of the Greencloud collective is a small demonstration of the reality that climate change is only successfully addressed through holistic action by people with many outlooks and skills working together.

As we embrace more flexible modes of work, the Greencloud crew is looking forward to maintaining our virtual events as well as introducing more in-person opportunities to engage with each other and our local communities. Building and maintaining deep connections with each other is key to the momentum and sustainability(!) of this work in the long term.”

The latest from Cloudflare's seventeen Employee Resource Groups

Desiflare: South Asian delights
Arwa Ginwala, Solutions Engineering Manager, San Francisco

“Our goal for Desiflare is to build a sense of community among Cloudflare employees using the rich South Asian culture as a platform to bring people together. The Desiflare initiatives that had the most impact were in-person events after the two long years of pandemic. People were longing for a sense of community and belonging after months of Zoom fatigue. It was a fresh breath of air to see fellow Desis in person, across multiple Cloudflare offices. Folks hired during the pandemic got an opportunity to come visit the newly-renovated office in San Francisco. Desis enjoyed South Asian food at the Austin office for the first time since Desiflare’s inception. Diwali was celebrated in Singapore and Sydney offices, and the community in London played cricket, a sport very popular and well-loved in the South Asian community. Regardless of country of origin, gender, age or cultural beliefs, and in the presence of a competitive atmosphere, everyone shared and rejoiced with memories from their childhoods.

We realize that Desiflare members have different levels of comfort regarding meeting people in person or traveling for in-person events. But everyone wants to feel a sense of community and connection with people who share the same interests. Keeping this in mind, it was important to organize events where everyone felt included and had a chance to be part of the community based on their preferences. We met virtually for weekly chai time, monthly lunches, and are now organizing virtual jam sessions for many Desis to showcase their talent and enjoy South Asian music regardless of where they are located. The community has been most engaged on the Desiflare chat room. It has provided a platform for discussing common topics that help people feel supported. Desiflare gives a unique opportunity to employees to connect with their culture and roots regardless of their job title and team. It’s a way to network cross-functionally, and allows you to bring your whole self to work, which is one of the best things about working at Cloudflare.”

Conclusion

The ERGs at Cloudflare have helped us realize the power of community and how critical it is for hybrid work. What I have learned alongside our ERG leaders is that if we as individuals want to feel connected, understood and seen, our ERG communities are essential. You can check out all the incredible ERGs on the Life at Cloudflare page, and I encourage you to consider starting an ERG at your company.

Alex Kim: Why I joined Cloudflare

Post Syndicated from Alex Kim original https://blog.cloudflare.com/alex-kim-why-i-joined-cloudflare/

Alex Kim: Why I joined Cloudflare

Alex Kim: Why I joined Cloudflare

I am excited to announce that as of November 1, I have joined Cloudflare as Country Manager of South Korea to help build a better Internet and to expand Cloudflare’s growing customer, partner, and local teams in Korea. We just opened a new entity (after making Seoul our 23rd data center, more than 10 years ago)  and I am the first official employee of Cloudflare Korea LLC in Seoul, which is truly a great moment and privilege for me.

A little about me

I was born in Korea and was educated in Korea until middle school, then I decided to move to Toronto, Canada to study film making to become a movie director. I finished high school and obtained a university degree in Toronto, during which I had the opportunity to be exposed to various cultures, as well as learn and become well-versed in the English language. I think it was a great time to learn how diverse people in the world are. My dream of becoming a movie director has changed over time for many reasons, but I think it is no coincidence that I have a job where I have to produce results while collaborating and orchestrating with many people, much like a movie director.

In my career of about 18 years, I have had various experiences, including pre-sales, support, consultant, and field sales, starting with Java programmer. The lesson from this variety of experiences is that if you work with a sense of ownership all the time, you can be the best in the field, and you can get the best compliments from your customers.

I’ve worked in a small company where the whole company has been agile, and I’ve worked in large companies like SAP, Dell, Autodesk, and Akamai, working with many teams. New technology and the best technology are important, but I also learned that the most important thing is the environment where people can work together and have fun, because people make the results after all.

Besides work, I love music. I didn’t become a movie director, which was my childhood dream, but I relieve my stress by playing the piano and composing songs. In the past, I made a rock song for one of the companies I worked for, and when an opportunity presented itself,  we had a program where all the employees jumped in and sang my composition together. Unfortunately, I have not had enough time to make a lot of songs now, but if I have a chance, I would love to make a Cloudflare song and hope I can sing it together with my new colleagues.

Why Cloudflare

Korea has one of the highest smartphone and Internet penetration rates in the world. Korea is also one of the countries with the fastest Internet speeds in the world. On the other hand, the pace of cloud transformation, that is making such a big difference to so many companies, is still lagging behind. The reason is that there are many government regulations on public enterprises and finance industries. Fortunately, as the government has recently moved to ease many regulations, the pace of cloud transformation is expected to accelerate in the future.

As cloud transitions accelerate, enterprises need to pay attention to security, and few companies will be able to deploy security as easily and securely in a cloud environment as Cloudflare.

Korea is a country where the economy grows only when it exports a lot. Many startups and chaebol (conglomerate) companies often grow future-oriented industries such as metaverse in Korea first and then expand their business abroad. For customers leading this global industry, Cloudflare will act like a safe highway in an Internet environment. I’ve come to Cloudflare to be part of this meaningful work.

In addition, Cloudflare Korea has just been launched. Even though we’ve had a presence here through our data center for the last 10 years, there are still many companies that we still need to build relationships with. I want to spread the value of Cloudflare to the Korean market quickly and become a Supercloud evangelist. I would also like to help Korean customers — organizations and businesses across multiple industries — achieve great success and ensure they have the right technology and Internet infrastructure. In the next few years, I will work hard to establish Cloudflare as the most trusted cloud security company in Korea, as well as contribute to expanding the business and creating jobs in the country.

The vision for the future…

As the first Country Manager of Cloudflare Korea, I am very excited  to work for a company with unlimited growth potential. As the global economy slows down, customers will gravitate towards products and solutions that are more valuable and price competitive. I’m looking forward to meeting and working with more customers that will benefit from all that Cloudflare has to offer.

One of the biggest reasons I chose Cloudflare is that Cloudflare has big dreams and visions. In particular, I think the emergence of R2 will provide an extremely cost-effective solution to enterprises’ egress cost concerns, especially in economically challenging times.

In addition, Cloudflare is investing heavily to become the number one Zero Trust player. The VPN market is huge, and it has a lot of challenges (including user experience, speed, and security), and Zero Trust is still in its infancy but already showing its true potential. Cloudflare, which understands and invests in these huge markets, knows where to go in the marketplace.

Finally, the Supercloud is also an area that only Cloudflare can realize. Cloud security and Zero Trust are indispensable areas of the future, and I am very happy to join this futuristic company.

Why Cloudflare’s one of the Top 100 Most Loved Workplaces in 2022

Post Syndicated from Janet Van Huysse original https://blog.cloudflare.com/cloudflare-top-100-most-loved-workplaces-in-2022/

Why Cloudflare’s one of the Top 100 Most Loved Workplaces in 2022

Why Cloudflare’s one of the Top 100 Most Loved Workplaces in 2022

At Cloudflare, we have strived to build a workplace where our entire team feels safe and excited to bring their whole selves to work, so they can do their best work. That’s why we are proud to share that Cloudflare has been named one of the Top 100 Most Loved Workplaces in 2022 by Newsweek and Best Practice Institute (BPI). Most Loved Workplaces recognizes companies where their workers love, and feel in sync with, the company they work for.

With this, and as we’re approaching the end-of 2022, we thought this was a good time to reflect on some of the things that go into being one of these Most Loved Workplaces and just some of what makes up our workplace and culture.

Why Cloudflare’s one of the Top 100 Most Loved Workplaces in 2022

Something that really grounds our entire team is Cloudflare’s mission: to help build a better Internet. When you are solving some of the toughest challenges facing the Internet — helping make the Internet secure, fast, private, and reliable globally — you need a range of talented individuals to do this. The people at Cloudflare are exactly that, and are essential to our impact on the Internet.

The Internet wasn’t built for what it’s being used for today. In order for the Internet to work the way it does today, from powering critical infrastructure, to making it so that a busy working parent can order a healthy dinner right to their home, requires constant innovation on our part to make sure these online services can withstand the demand online, load quick, and not face cyber attacks and breaches. Cloudflare has a significantly large responsibility online, with about 20% of the web running through our network today — and every single team member here is contributing to this.

In addition to the results from Newsweek and BPI, Cloudflare additionally conducted an internal survey of its global team. This presented results of 94% of surveyed employees stating that they are inspired by Cloudflare’s mission to help build a better Internet. At Cloudflare, 92% of employees say their manager treats them with respect and 92% state that their work is important to the company.

Why Cloudflare’s one of the Top 100 Most Loved Workplaces in 2022

“I’ve worked for so many Fortune 500, top companies in tech, and never have I felt more valued and grown so much than at Cloudflare. I love going to work, love working with my manager and team, we learn so much from each other and are motivated to smash sales goals and grow our presence in the world. ”

“…I love this company, management, and most of all my team. I am proud to be building a better Internet, and will continue to do so for years to come.”

“Honestly it is the best I’ve ever worked; it is a lot of work, and sometimes it can be stressful, but I’m sure I can count on my manager for support, and they take their time to explain again and again without making me feel bad for asking.”

“Having had the privilege to work at Cloudflare for the past five years, I can genuinely attest that our people are clearly our biggest asset. I personally feel empowered, respected, and yet intellectually challenged daily. It is impressive for any single company to assemble such a diverse and thoughtful group of co-workers. And it all starts with our leadership.”

Benefiting and having community

Cloudflare offers a comprehensive total rewards and benefits package, and invests in supporting team members through a variety of initiatives and programs.

Examples of benefits range — from our commuter benefits program, for employees working in an office or a hybrid role, we help support the transportation costs associated with commuting — to health and family benefits programs including fertility, caregiving, childcare, and family forming/planning, as well as emotional and mental health benefits — and, we encourage everyone to find a comfortable work-life balance by offering a take-what-you-need vacation policy.

One example of programs is Cloudflare’s Employee Resource Groups (ERGs), employee-led and company-supported groups of underrepresented and/or marginalized employees. These groups are focused on key Corporate Social Responsibility initiatives with leaders, executives, and members for each group, who join together in the workplace based on shared characteristics, life experiences, or interests. ERGs are generally based on creating a community of support and belonging, enhancing career development of their members, and contributing to the development of a more inclusive culture at Cloudflare. Today we have 16 ERGs at Cloudflare ranging from Proudflare, Womenflare, and Afroflare to Cloudflarents and Mindflare (you get the theme!).

Flexibility to work in your best environment

What’s been at the center of how we’ve approached supporting our team these past couple years is flexibility and experimentation. Cloudflare’s workplace shifted from completely in-office since the company’s launch and leading up to March 2020, to then an entirely new remote environment that we hadn’t had before. This has been a big experiment for us, and it’s an honor to be recognized among the top workplaces uplifting its people. We recognize that every team’s needs are different and that most of us want some level of flexibility in how and where we work. At Cloudflare, we support a variety of work environments that give teams the opportunity to establish their own optimal working arrangements. Whether that be hybrid, remote, or in-office that fit with their objectives and enable collaboration — each employee has flexibility.

Growing team

Cloudflare has grown its global team by 93% over the past two years and has overall prioritized the recruitment, retention, as well as success of employees. To give a sense of this, in 2021 we received more than 200,000 competitive applications, extending 1,455 offers — while seeing a 92% acceptance rate across the board, and alongside continuously low attrition rates.

Now approaching the end-of 2022, we have over 3,100 team members globally. As our co-founder, President & COO Michelle Zatlyn says, “Companies are collections of people. One of the best parts of my job is the people I get to work with.” And we are continuing to hire worldwide with hundreds of open positions across the organization ranging from Sales to Engineering. To learn more about the Cloudflare career opportunities, please check out Cloudflare Careers! And an enormous high-five to the entire Cloudflare team for your continuous effort and hand in helping build a better Internet.

Cloudflare is redefining employee well-being in Japan

Post Syndicated from Tomonari Sato original https://blog.cloudflare.com/cloudflare-is-redefining-employee-well-being-in-japan/

Cloudflare is redefining employee well-being in Japan

This post is also available in 日本語

Cloudflare is redefining employee well-being in Japan

“You can accomplish anything if you do it. Nothing will be accomplished unless you do it. If nothing is not accomplished, that’s because no one did it.“
— Yozan Uesugi

Long hours and hard work. If you ask anyone in Japan what our work culture is like, chances are, these are the words that will come to mind. Different countries have their own cultures and also specific work habits and ways of having a work-life balance. The pandemic brought everyone (companies and their people) a new reality, new lessons, and new habits. Here at Cloudflare, our thinking around where and how we do our best work has evolved over the course of the pandemic. We care about addressing the diverse needs of our workforce and our policies and benefits are designed to optimize for their flexibility and needs. To that end, Cloudflare Japan is making a few important changes to our employee benefits:

  • “take what you need” time off for all our employees
  • 16-week gender-neutral paid parental leave
  • flexible working hours

First, let’s try to understand a bit of the Japanese work culture. According to Japan’s labor laws, Japanese employed workers are assumed to work a maximum of 8 hours a day, or 40 hours per week. But ask any employed person in Japan and you will soon discover that people work much longer hours than that. A 2015 study by the Organization for Economic Co-operation and Development (OECD) found that about 22% of Japanese employees work 50 hours or more each week on average, well above 11% in the U.S., and 6% in Spain. On top of that, people are also less likely to take personal time off. While existing labor laws provide every employed person with at least 10 days of annual leave (+1 day for every year of service, usually capped at 20 days), a 2017 General Survey on Working Conditions published by the Ministry of Health, Labor, and Welfare found that on average, people only actually took 8.8 days of annual leave per year.

Then came the COVID-19 pandemic and things started to change. With restrictions put in place, a lot of us had no choice but to work from home, a concept that’s completely foreign to the Japanese work culture. And now two years into the pandemic, there has been a shift in the Japanese way of working. In a recent Zero Trust survey that Cloudflare conducted in Japan, 74% of IT and cybersecurity decision makers said their organization will be implementing a combination of return-to-office and work-from-home. This means that the future of work in Japan is flexible.

While we encourage our teams to always get their work across the finish line, we also appreciate the value and importance of having personal time to be able to spend with loved ones, take up a hobby, or simply for rest and relaxation. We believe that time away from work helps you be better at work. Our time away from work policies are designed for that and reflect the reality that technology has enabled us to be more mobile and flexible in the 21st century.

On parental leave, we strongly believe that parents should have equal opportunity to bond with their new family member, and don’t believe in forcing a parent to designate themselves as a “primary” or “secondary” caregiver. We believe these designations create a false dichotomy that does not reflect the modern family, nor reflect our values of diversity and equality; especially when we know that these designations typically disadvantage the careers of women more than men in the workplace.

Lastly, we remain committed to providing great physical spaces for our employees to work, collaborate, and celebrate in, while they’re in the office. While remote work is currently still the norm, it will be up to teams and individuals to decide what works best for them for the task at hand. People may wish to come into our offices to meet with their colleagues, socialize, or join on-site workshops, but then choose to do their quiet focus time work from home. As such, we just completely redesigned and renovated our offices in San Francisco and London —  starting with these offices with experimentation in-mind and with the purpose of reimagining our other global offices. Our way of working has changed, and as such our spaces should support this shift, to be a place where teams can come together and collaborate most effectively.

Cloudflare in Japan: 12 years in and a 100% increase in blocked attacks

Cloudflare has had a longstanding presence in Japan, expanding our network into Tokyo in 2010, just months after launching. Today, we have seven points of presence across four cities, and we also announced our Tokyo office in 2020.

Also, it’s important to mention that in Q4 2021, Cloudflare blocked an average of 1.9 billion attacks per day in Japan. That number has grown to 3.8 billion attacks per day blocked by Cloudflare in Q1 2022, an increase of 100% since the previous quarter.

My goal when I joined Cloudflare almost six months ago remains the same — to help customers in Japan accelerate their digital transformation, that will in turn help improve Japan’s competitiveness in the world. In order to do this, we need to continue to provide a great work environment and build a great team. And we’re just getting started!

We are actively recruiting in Japan and have many open roles across different functions. If you’d like to join us in our mission to help build a better Internet, come talk to us!

Cloudflare Middle East & Turkey: a path to growth

Post Syndicated from Bashar Bashaireh original https://blog.cloudflare.com/cloudflare-middle-east-turkey-a-path-to-growth/

Cloudflare Middle East & Turkey: a path to growth

This post is also available in عربي.

Cloudflare Middle East & Turkey: a path to growth

I am excited to announce that I have joined Cloudflare as Managing Director for the Middle East and Turkey (MET) region. Having worked in the domain of cyber security for more than two decades, I can see that Cloudflare is genuine in its mission of building a better Internet that is fast, safe and reliable for everyone. Being part of this journey that touches everyone’s life is surely an exciting thing to do, and I look forward to putting my experience in play towards successfully achieving this goal.

Cloudflare has been associated with delivering fast content over cloud in a most reliable and secure manner, accounting for at least 20% of the global Internet traffic. Cloudflare can cater for and support all types of organizations (businesses and public sector) including those with a social mission. The Middle East and Turkey as an emerging market is characterized by a relatively young population, with 70% of it being under the age of 30. This dynamic youth segment has an insatiable demand for both content and knowledge. To that extent, there has been a rapid uptake in Internet use, and digital transformation initiatives have significantly accelerated over the past couple of years; this trend represents an opportunity for Cloudflare to add considerable value to regional enterprises and in doing so, increase its footprint and market share.

Personally, building a regional presence and delivering business growth for global software and technology providers is something that I’ve always enjoyed doing throughout my career and I look forward to helping Cloudflare successfully establish the right level of presence in this fast-growing and dynamic market.

I join Cloudflare with over two decades of experience, mostly in the cybersecurity and software industry, where over the past years I helped global technology providers establish and expand presence and operation in the emerging markets, particularly in the Middle East and Turkey. Prior to joining Cloudflare, I was the Managing Director and Head of Sales for Emerging Markets at CyberRes, the cybersecurity line of business at MicroFocus, managing the sales and business development across the Middle East, Africa, Brazil, Russia, CIS and CEE. Before that I led StarLink Value Added Distribution as their CEO across a 22 country operation, managing their annual business of close to $500M. In addition, I held several leadership positions at major technology vendors such as Symantec, BlueCoat, Fortinet and CyberGuard.

So after all this experience, why did I join Cloudflare?

I enjoy launching operations from inception in the region. Building successful teams that can deliver future incremental growth and objectives and supporting our customers is an exciting challenge. Moreover, the MET region made up of 13 countries with fast-growing and innovation-driven economies presents a unique growth opportunity for Cloudflare to tap into.

I can confidently say that the Middle East and Turkey markets are nowadays at the forefront of technology and early adopters of disruptive technologies such as cloud on a global scale.

This is being driven by many factors such as Digital Transformation where several countries have embraced ambitious programs transforming them into true digital economies. Cloud uptake has accelerated over the past few years in the region and the necessary regulatory frameworks and related compliance policies are now in place to propel enterprises into the next phase of leveraging the benefits of cloud. This transformation is further accelerated as earlier mentioned, by a mostly young and content demanding population-that content being gaming, entertainment, educational, sports or online retail.

The recent pandemic has for sure played a major role in building up this momentum and increasing the urgency in speeding up such a transition.

The parallel increase of cyber threats and associated breaches, puts Cloudflare in an unparalleled and unique position to deliver the required content in a reliable, fast and secure manner to individuals, businesses and public sector alike, elevating the levels of productivity and performance in addition to reducing complexity for users.

To do that, Cloudflare has built a global network and infrastructure across 275 cities around the world with 27 in the MET region, delivering the same connectivity at 50ms performance for more than 95% of customers. The innovation path is stunning. Not only do we provide best in class cyber security solutions with Cloudflare’s SASE security platform, Cloudflare One, a Zero Trust network-as-a-service platform that dynamically connects users to enterprise resources, with identity-based security controls delivered close to users, wherever they are, but we also offer an open strong developer platform with Cloudflare Workers. As we just had our Platform Week, I invite you to check our latest announcements.

Looking ahead

Having spoken to so many customers in the region, I understand that nowadays more than ever, they need to be able to grow their operations by focusing on their core mission without having to worry about their technology. Cloudflare appears to me as one of the most innovative customer-centric companies in the market. More than just technology, we are on a mission to help to build a fast, reliable and secure Internet for a maximum number of people, businesses, and public organizations.

I look forward to contributing towards the future of digital transformation in the Middle East and Turkey, while delivering solutions that will support all the innovative projects that are already on their way or in the pipeline.

Cloudflare has an exceptional company culture with key values such as diversity, principle, collaboration, innovation and transparency. One of my goals is to build a successful team through empowering current team members and attracting future talents that would all contribute towards this journey. Therefore, I encourage anyone sharing the same ambitions and interested in joining our winning team to keep track of our new roles by exploring open positions

Cloudflare Middle East & Turkey: a path to growth

I am extremely proud to launch our regional base out of Dubai, to be followed by additional regional expansions in the future. Currently, Cloudflare has 27 data centers distributed across major cities in the MET region, and we have plans to add more in the near future such as the Jeddah datacenter recently announced. All this to cope with the growth in demand that we are forecasting and to help us position Cloudflare as the brand of choice in the region.

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

Post Syndicated from Wendy Komadina original https://blog.cloudflare.com/wendy-komadina-no-one-excited-me-more-than-cloudflare-so-i-joined/

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

I joined Cloudflare in March to lead Partnerships & Alliances for Asia Pacific, Japan, and China (APJC). In the last month I’ve been asked many times: “Why Cloudflare?” I’ll be honest, I’ve had opportunities to join other technology companies, but no other organization excited me more than Cloudflare. So I jumped. And I couldn’t be more thrilled for the opportunity to build a strong partner ecosystem for APJC.

Wendy Komadina: No one excited me more than Cloudflare, so I joined.

When I considered joining Cloudflare, I recall consistently reading the message around “Helping to Build a Better Internet”. At first those words didn’t connect with me, but they sounded like an important mission.

I did my research and read analyst reports to learn about Cloudflare’s market position, and then it dawned on me, Cloudflare is leading a transformation. Taking traditional on-premise networking and security hardware and building a transformational cloud-based solution, so customers don’t need to worry about which company supplied their kit. I was excited to learn that Cloudflare customers can simply access the vast global network that has been designed to make everything that customers connect to on the Internet secure, private, fast, and reliable. So hasn’t this been done before? For compute and storage that transformation is almost a commodity now, but for networking and security, Cloudflare is leading that transformation and I want to be part of that.

As I continued to learn more about Cloudflare, I connected with the mission of Project Galileo, Cloudflare’s response to cyber attacks launched against important, yet vulnerable groups such as social activists, humanitarian organizations, minority groups and the voices of political dissent, who are repeatedly flooded with malicious cyber attacks in an attempt to take them offline. I was inspired that Cloudflare was part of something beyond a technology transformation. Vulnerable groups and communities who are part of Project Galileo, have access to Cloudflare security services at no cost.

So now that I’m on the inside I shouldn’t be surprised that I continue to find reasons why Cloudflare is the place to work for. Female leadership is well represented, including our President, COO, and co-founder, Michelle Zatlyn, who took the time to meet me during the interview process, and Jen Taylor our Chief Product Officer, whom I met while she was in Sydney meeting customers and partners, gave me a warm welcome.

In my third week in the company, I met a new colleague at a team gathering. We immediately hit it off chatting and getting to know each other. She had built a career in the sports industry which was ripped from under her during the pandemic, where she was one of the many who lost their jobs. What inspired me about her story was how Cloudflare embraced this as an opportunity to bring diverse talent into the company. They opened their virtual arms and doors to offer her an opportunity to build a career. Cloudflare crafted a path that led her into a Business Development role and now into an Associate Solutions Engineer role. Who does that? Cloudflare does, and I’m working with inspiring leaders who are committed to making that happen.

Finally, early in my career I learned the importance of working with Partners. It is important to commit to joint goals, build trust, celebrate success and carry each other through the trenches when things get tough. As a freshly anointed Cloudflare employee, my top priority is to build a strong culture of partnering. Partners are an important extension of our team and through Partners we can provide customers with deeper engagement and expert knowledge on Cloudflare products and services. My initial priority will be to focus on building Zero Trust Partner Practices supporting a significant number of APJC businesses who are planning a Zero Trust strategy, driven by an increase in cyber attacks. This year, we are rolling out sales and technical enablement, in addition to marketing funding to accelerate the ramp up of our Zero Trust partners.

In addition, the team will lean into partnerships who offer professional services and consulting practices that can support customer implementations. Our partners are critical to our joint success, and together we can support customers in their journey through network and security transformation. Finally, I’m excited to share that our co-founders Matthew Prince and Michelle Zatlyn will be in Sydney in September for Cloudflare Connect. I look forward to leveraging that platform to share more detail on the APJC Partnerships strategy and launching the APJC Partner Advisory Board.

Why I joined Cloudflare in Latin America

Post Syndicated from Carlos Torales original https://blog.cloudflare.com/why-i-joined-cloudflare-in-latin-america/

Why I joined Cloudflare in Latin America

This post is also available in Español, Português.

Why I joined Cloudflare in Latin America

I am excited to announce that I recently joined Cloudflare as Vice President and Managing Director for Latin America. As many of you reading this likely already know, Cloudflare is on a mission to help build a better Internet. And that’s a big part as to why I joined this team — to contribute to this in Latin America specifically and interconnect all across the world. Cloudflare has had a strong presence in Latin America for years. First investing in the region back in 2014, when it expanded its network into Latin America to be closest to the users here — to provide even faster and reliable connections without compromising security. Over the past couple of years, our reliance on the Internet has increased, and Latin America is the fourth largest region in terms of online users globally. You can see how this makes Cloudflare’s mission even more important and presents a significant opportunity in Latin America.

A little about me

Being in the IT industry for two decades, this has shown me the profound impact of technology on everyone’s lives. Working within technology for years and seeing the industry evolve, with other companies that have been part of fueling my desire to deliver impactful results, I have already seen the impact Cloudflare has had at a massive scale, including in Latin America. Our further commitment to what’s to come in the region excites me. Not only in the business world with digital transitions, but also in promoting a better Latin America through the power of a more secure, performant, and reliable Internet!

Prior to joining Cloudflare, I was director of the Small Business and Commercial Segments for Cisco Latin America, where I directed an international team, leading sales and the business development efforts by digitizing the operational processes, sales cycle, and go-to-market strategy to drive scale within the SMB market. During my career I also have had the privilege to manage Segments Sales (Enterprise, Public Sector), Product Sales Specialists Teams, and business unit organizations in Security, Collaboration, Data Center, and Enterprise Networking.

Why I joined Cloudflare in Latin America

Why Cloudflare

My personal mission has always been expanding into new markets, building new organizations, and developing talent to drive incremental growth to gain market share — and more importantly, to deliver value to customers. I actually started my career working for Lucent Technologies’ Bell Labs mostly building new products and helping propel innovation. That was the first time I learned the power of technology, and its impact not just in business but in transforming lives.

Today, we are living in a very digital world, where all companies, industries, and countries are being transformed by the power of technology. At Cloudflare, I see a great opportunity to make a big impact, and in supporting Latin American countries. By taking advantage of this digital transformation, organizations of all sizes in the region can become even more productive with the technologies that are now available for industries and businesses of all types! Again, Cloudflare’s mission, to help build a better Internet, is key to why I decided to join. It all circles back to this. The inspiration and energy behind this mission is something you see in the entire team here from the get go. I have certainly seen this reflected in the work Cloudflare has already done in Latin America, but there’s a lot more we’re looking forward to. We are in a unique position to deliver significant value to customers and to millions of people in Latin America and beyond.

Growth opportunities in Latin America

It’s often been said that Latin America has been slow to adopt digital models, compared to the United States, Europe, and some countries in Asia. The shift to the cloud has just begun. Businesses are starting to move from on-premise technologies to the cloud, and many organizations are leveraging a multi-cloud environment as the platform to help propel them.

Cloudflare is in an unparalleled position to help transform the way Latin American companies do business and make that shift. We have seen this, in helping power many organizations in the region already, from customers like El Universal, to financial services like Bidu, Bitso, and Naranja, as well as retailers like Facily, and Falabella. This includes thousands of other Latin American customers of all sizes and types. We are also in partnership with a number of organizations to extend our services even further in the region, through Alestra, Cipher, NeoSecure, SYNNEX, TIVIT, and more.

By providing security, enhancing the performance of business-critical applications, and eliminating the cost and complexity of managing individual hardware — there are no tradeoffs for organizations, with this all within Cloudflare’s global cloud infrastructure and services. To give a sense of impact in the region, on average we block nearly seven billion cyber attacks every single day in Latin America. That’s something we’re very proud of especially as we see these threats developing.

When it comes to speed and reliability, with Cloudflare’s direct connections to more service and cloud providers, our network can reach 95% of the world’s population within 50 milliseconds (the blink of an eye is 300-400 milliseconds!). Cloudflare’s network is one of the most interconnected and also the largest networks in the world — already spanning more than 270 cities globally and this includes about 40 in Latin America. Being closest in proximity to Latin American users and organizations enables even more speed and reliable connections not only within Latin America, but also in and out of the region to anywhere else in the world.

I am very much looking forward to making an impact first hand to even more customers, partners, and users in Latin America.

Through the power of technology and innovation, let’s accelerate Latin America’s digital transformation! Let’s contribute to having a faster, more secure, and more reliable Internet in the region. I know a better Internet can be key to transforming Latin America and igniting productivity.

If you are interested in partnering with us, or would like to explore how we can help ensure your organization’s Internet properties are secure, fast, and reliable — reach out to me, [email protected] anytime. Also, we are hiring, and I’m helping grow our team! If you are interested in embarking on an ambitious mission to help build a better Internet, check out our open roles.

Marcelo Affonso and Rebecca Weekly: Why we joined Cloudflare

Post Syndicated from Marcelo Affonso original https://blog.cloudflare.com/marcelo-affonso-and-rebecca-weekly-why-we-joined-cloudflare/

Marcelo Affonso and Rebecca Weekly: Why we joined Cloudflare

Marcelo Affonso and Rebecca Weekly: Why we joined Cloudflare

Marcelo Affonso (VP of Infrastructure Operations) and Rebecca Weekly (VP of Hardware Systems) recently joined our team. Here they share their journey to Cloudflare, what motivated them to join us, and what they are most excited about.

Marcelo Affonso – VP of Infrastructure Operations

I am thrilled to join Cloudflare and lead our global infrastructure operations. My focus will be building, expanding, optimizing, and accelerating Cloudflare’s fast-growing infrastructure presence around the world.

Recently, I have found myself reflecting on how central the Internet has become to the lives of people all over the world. We use the Internet to work, to connect with families and friends, and to get essential services. Communities, governments, businesses, and cultural institutions now use the Internet as a primary communication and collaboration layer.

But on its own, the Internet wasn’t architected to support that level of use. It needs better security protections, faster and more reliable connectivity, and more support for various privacy preferences. What’s more, those benefits can’t just be available to large businesses. They need to be accessible to a full range of communities, governments, and individuals who now rely on the Internet. And they need to be accessible in various ways to align with people’s diverse needs and priorities.

My own personal and professional experiences make these challenges particularly interesting. On a personal level, I was born in Brazil, immigrated to Canada in my late teens, and I have been very fortunate to live and work in seven different countries across North America, South America, and Europe. In embracing all of that change, I’ve learned the importance of being flexible and adaptable — since an approach that may work in one context or culture, may not be relevant in a different one.

On the professional side, I’ve spent much of my career in logistics operations, supply chain management, and cloud infrastructure — most recently at Amazon. After nearly a decade managing Amazon fulfillment operations across the UK, Italy, and Canada, I shifted to Amazon Web Services. There I supported the organization’s second-largest region globally, delivering operational excellence for a rapidly expanding data center portfolio spanning tens of thousands of computer racks. I’ve found great personal fulfillment in figuring out how to deliver and operate infrastructure and services at a massive scale. So to the broader need I mentioned, creating a safer, faster, more private Internet for the whole world is an absolutely fascinating challenge.

I am extremely grateful for the opportunity I had to participate in the growth and expansion of Amazon. But reflecting on all the Internet’s needs and challenges, I realized I wanted in my next role to be able to make a big impact on those areas on the broadest possible scale.

With that in mind, Cloudflare was the obvious — and the most exciting — next step.

Cloudflare is the world’s most connected cloud network, providing security, speed, reliability, and privacy to anything connected to the Internet — including websites, APIs, corporate networks, and distributed workforces. Our network sits within 50 milliseconds of 95% of the Internet-connected population globally. We’ve become the most trusted, efficient, and relied-upon network on the Internet. For someone interested in helping support the Internet’s role in our daily lives — and in the exciting logistical challenges which enable all of that — there’s no better place to be.

When I met the Cloudflare team, I was immediately drawn to the incredible pace at which they innovate and operate, as well as to their ambitious goal to help build a better Internet. Cloudflare as a whole is very principled in its approach to democratize technologies and operate with a global mindset and focus on adoption to the latest standards. I found this quite refreshing. Similarly, I appreciated the open communication and transparency culture both within and outside the organization, as well as the desire across the teams to continuously learn and adapt.

In the short time I’ve been here, I’ve already started working on many exciting aspects of our network’s growth. We recently announced the addition of 18 new cities to our network, expanding our scope to over 270 cities globally. We’re also growing the number of Cloudflare Network Interconnect (CNI) locations across the world, to make it even easier for more customers to connect to our network.

In addition, I’m particularly thrilled to work with our team to deploy Cloudflare R2 Storage and to lead the expansion of Cloudflare for Offices, which provides office traffic a direct connection to our network and Cloudflare services.

It’s an honor to join this talented, innovative, and ambitious team and to be part of Cloudflare’s important mission. I feel extremely fortunate to join the company at such a critical period of growth, and I am excited to help Cloudflare — and the Internet as a whole — realize their full potential.

Rebecca Weekly – VP of Hardware Systems

I am overjoyed to join Cloudflare and apply my experience in semiconductor and system design and verification to design the next generation of solutions that will power the Internet.

I have happily spent my whole career in hardware because, to put it simply, integrated chips power the world. I’ve been fortunate to contribute to a variety of problems and use cases, including accelerating gas distribution models, improving graphics chips for gaming systems, validating ASICs targeting infrastructure and application acceleration, and designing transistor CPUs and their systems for operations at hyperscale.

Over the course of that journey, I’ve realized that we are entering the “new golden age of computer architecture” as defined by John Hennessy and David Patterson in their February 2019 address to the Association for Computing Machinery. To summarize their nearly two hour lecture is impossible, but I’ll risk it because it was a major influence on me making the leap to Cloudflare.

Hennessy and Patterson argue that evolving computational efficiency in light of the end of Dennard scaling and the slowing of Moore’s Law requires the industry to address the inherent inefficiencies in general purpose ARM- and x86-based processors. They highlight three opportunities:

  1. High-level language performance optimization on existing infrastructure (we have optimized for decades for developer efficiency at the risk of massive inefficiencies in traditional CPU architectures)
  2. Domain-specific architectures which yield efficiencies through optimizing parallelism in the hardware for a specific computational domain.
  3. The hybrid case of domain-specific languages yielding opportunities for domain specific architectures, in order to accelerate infrastructure efficiency holistically.

When considering my next step, I knew I wanted to help shape Hennessy and Patterson’s “golden age”. That meant being closer to application developers and working hand-in-hand with them to enable a greater architectural optimization than either of us would be able to achieve on our own. The trouble is that such opportunities are increasingly rare. In many companies, hardware and software have been abstracted thanks to the rise of hyperscale cloud providers.

That’s exactly where Cloudflare comes in.

Cloudflare is helping build a better Internet. We’re doing so by combining deep software expertise — i.e., the security, performance, reliability, and privacy services our customers use — with equivalent focus on hardware — i.e. the growth and increasing efficiency of the global network on which those services live. And we’re doing so on the broadest and most inclusive scale possible — serving everyone from large enterprises to mom-and-pop shops, often using open-source software and solutions. This openness has led to us serving over 32 million HTTP requests per second on average — a significant fraction of the entire Internet.

For someone interested in exploring the future of architectural optimization through the intersection of software and hardware, being able to do it with the whole Internet as your sandbox is the ultimate opportunity.

From my experience as the Chairperson of the Open Compute Project Foundation, where we drive hyperscale innovation from the cloud to the edge, I felt great synergy leading the Hardware Systems team here at Cloudflare. Together we are identifying, developing, delivering, and scaling the hardware systems that benefit the entire Internet, and you can bet we will enthusiastically share our findings to help shape the future of this industry.

We are only getting started…

Come join us in helping build a better Internet. If you want to learn more about working at Cloudflare or explore the many career opportunities we have around the world, check out the links below.

About Cloudflare
Open Roles

International Women’s Day 2022

Post Syndicated from Sofía Celi original https://blog.cloudflare.com/international-womens-day-2022/

International Women’s Day 2022

“I would venture to guess that Anon,
who wrote so many poems without signing them,
was often a woman.” – Virginia Woolf

International Women’s Day 2022

Welcome to International Women’s Day 2022! Here at Cloudflare, we are happy to celebrate it with you! Our celebration is not only this blog post, but many events prepared for the month of March: our way of honoring Women’s History Month by showcasing women’s empowerment. We want to celebrate the achievements, ideas, passion and work that women bring to the world. We want to advocate for equality and to achieve gender parity. And we want to highlight the brilliant work that our women colleagues do every day. Welcome!

This is a time of celebration but also one to reflect on the current state. The global gender gap is not expected to close for another 136 years. This gap has also worsened due to the COVID-19 pandemic, which has negatively impacted the lives of women and girls by deepening pre-existing inequalities. Improving this state is a collective effort—we all need to get involved!

Who are we? Womenflare!

First, let’s introduce ourselves. We are Womenflare—Cloudflare’s Employee Resource Group (ERG) for all who identify as and advocate for women. We’re an employee-led group that is here to empower, represent, and support.

Our purpose is not only to celebrate women’s achievements but also to shed a light on inequalities. That is why for International Women’s Day 2022, we’re joining in focusing on the theme of #BreakTheBias throughout our month of events and activities:

We can break the bias in our communities.
We can break the bias in our workplaces.
We can break the bias in our schools, colleges, and universities.
Together, we can all break the bias –
on International Women’s Day (IWD) and beyond

What are some of our internal activities for this month?

Celebrating International Women’s Day

Internally, we are kicking off our celebration on March 8. We will be joined by several women from North Coast hip hop improv comedy group. We hope this fun and freestyle event will encourage participants to think about unconscious biases, breaking them down, and how they can get more involved in empowering the women around them.

Intersectionality and Allyship at Cloudflare

Following our kick-off celebrations, we’re hosting open discussions about intersectionality and allyship alongside some of our fellow Employee Resource Groups including Afroflare, Asianflare, Flarability, and Nativeflare. It’s important to us to include other ERGs in these conversations since the goal of empowerment, representation, and support is shared among us and can’t be done alone. And we want to play closer attention to the layers that form a person’s social identity, creating compounding experiences of discrimination. “All inequality is not created equal,” says Kimberlé Crenshaw, the law professor who coined “intersectional feminism” term in 1989. Understanding the way different inequalities play a role in a person’s life means understanding the history, systematic discrimination, and the non-uniformity of it.

Internal Leadership Panel

Last year, we brought together an internal panel of women leaders at Cloudflare to share their journeys and lessons learned. It was extremely well received, so we decided to build upon its success by inviting another group of internal women leaders to discuss their experiences and insights with us. Some important takeaways from these panel discussions have been the realization that most backgrounds and journeys are vastly different, paths to success are often rocky but rewarding, and perseverance, tenacity, and an open mind, often rule the day. What better way to learn from others and encourage more women to lead!

What can we all do?

Allyship is integral to systemic change. An ally is someone who recognizes unearned privileges in their lives and takes responsibility to end patterns of injustice. At Cloudflare, we’re working hard to build more diverse and equitable teams, as well as create and maintain an environment that is inclusive and welcoming. There are many actions you can take as an ally; some include:

  • Educating yourself: listen to the experiences of your women colleagues and work with them to understand their perspectives.
  • Amplifying women’s opinions and advocating for them: speak up for others and champion them when they need support and encouragement.
  • Taking action in the workplace: if you see inequality or discrimination happening, reach out to discuss further and understand what can be done.
  • Advocating for diversity: talk with your peers and leaders about the ways you can get involved with improving diversity, equity, and inclusion.

Celebrate International Women’s Day and Women’s Empowerment Month in your own creative ways! And all throughout the year, remember to empower women and to recognize them in such a way that their work is no longer anonymous. Join the #IWD2022 movement — #BreakTheBias this month and beyond!

International Women’s Day 2022

Tomonari Sato: Why I joined Cloudflare and why I’m helping Cloudflare grow in Japan

Post Syndicated from Tomonari Sato original https://blog.cloudflare.com/tomonari-sato-why-i-joined-cloudflare-and-why-im-helping-cloudflare-grow-in-japan/

Tomonari Sato: Why I joined Cloudflare and why I’m helping Cloudflare grow in Japan

This post is also available in 日本語.

Tomonari Sato: Why I joined Cloudflare and why I’m helping Cloudflare grow in Japan

I’m excited to announce that I recently joined Cloudflare in Japan as Vice-President and Managing Director, to help build and expand our customer, partner base, and presence in Japan. Cloudflare expanded its network in Japan in 2010, just months after launching. Now, 12 years later, Cloudflare is continuing its mission to help build a better Internet in Japan and across the globe, and I’m looking forward to being able to contribute to that mission!

Tomonari Sato: Why I joined Cloudflare and why I’m helping Cloudflare grow in Japan

A little about me

In my 35-year career in the IT industry, I have been fortunate enough to work with some of the biggest technology companies in the world, working in various roles in both sales and technical sides of the business. I consider this one of my biggest strengths. In addition, working in the IT industry has allowed me to acquire industry knowledge across a number of different solutions such as custom development, packaged systems (ERP, CRM), MS Office products, and cloud solutions.

Most recently, I was director of the Enterprise Business Group for Japan at AWS, where I was responsible for all commercial industries such as Manufacturing, Process, Distribution, Retail, Telecommunications, Utility, Media, Service, Pharmaceuticals, among others. Prior to AWS, I was Microsoft’s Managing Executive Officer in charge of the Public Sector. In this role, I managed business and strategic relationships with the central government and local government, as well as the healthcare, pharmaceutical, and education industries to help customers accelerate their digital transformation, especially when it comes to their shift to the cloud. In 2005, I joined SAP Japan and spent eight years establishing the partner ecosystem, managing about 250 partners. My last role in SAP was to drive business as a sales leader for three industries (public, utility, and telecommunication). In 1999, I joined IBM to be an initial member of the ERP business unit. At IBM, I got the opportunity to manage large ERP implementations as a Senior Project Manager.

If I look back on my career, I experienced so many things from many dimensions. I started my career as an engineer after I graduated from university. It was the first time I learned what a computer was. I enjoyed my first job as a programmer. I remember how it was a great time for me to learn new things every day since technology was rapidly changing, even in the old days, many, many years ago. I am proud that I have always kept the engineering spirit even after I moved to a sales and management position. After two years as a programmer, I moved to Digital Equipment Corporation (DEC) and spent 12 years as a Systems Engineer. At that time, DEC decided to establish a new manufacturing facility in Japan to provide better quality for Japanese customers. My mission was to design, develop, and maintain all the application systems required to ensure a smooth and seamless manufacturing process, including master production schedule, manufacturing resource planning, inventory, purchasing, work order, shop floor control, and finally developed an automated warehousing system. My last job in DEC was to implement SAP R/3 as a Japan implementation manager. The Japan implementation team was part of the global SAP implementation project, giving me the opportunity to work in a multinational environment. I really enjoyed working at DEC. It was a truly excellent experience for me.

Why Cloudflare

As I look back on my career, one of the things I consider my strength is that throughout those years I got to experience working on technology and computers — as a customer, as a partner, and as a salesperson. Now 35 years later, I’m finally convinced that my role in a global IT company is to contribute to the digital transformation of our customers as well as the society as a whole in Japan, by being able to share global best practices. I decided to join Cloudflare to help accelerate the digital transformation that will help improve Japan’s competitiveness in the world. I believe we have a lot of opportunities to help companies in Japan in this transformation. I remember the feeling I had when I started my first-ever job. I felt a thrill and great motivation. I have the same feeling now with this excellent opportunity for me to launch my new journey with Cloudflare.

Growth opportunities in Japan

It’s often been said that Japan has been slow to adopt digital models, compared to the United States, Europe, and even some countries in Asia. In order to accelerate this digital transformation, the Japanese Government launched a new policy called “Cloud By Default” and subsequently established a Digital Agency in September 2021. There is so much to do, and we are behind. The shift to the cloud has just begun. Businesses are starting to move from on-premise to the cloud, and many organizations are selecting a multi-cloud environment as the next generation platform. Cloudflare has the right solutions, the right people and the right strategy to help Japanese organizations make that shift.

Cloudflare is in a unique position to transform the way we do business by providing security, enhancing the performance of business-critical applications, and eliminating the cost and complexity of managing individual hardware, all within a global cloud platform. Cloudflare’s vast global network, which is one of the fastest on the planet, is trusted by millions of web properties. With direct connections to nearly every service and cloud provider, the Cloudflare network can reach 95% of the world’s population within 50 ms. Cloudflare already has 250 data centers including two Japan sites, Tokyo and Osaka.

Cloudflare is ready to help customers in Japan accelerate their digital transformation and be a trusted solution provider for the Japanese market. I am very much looking forward to contributing to the growth of the business, and the acceleration of the digital transformation for businesses in Japan.

Satyen Desai: Why I joined Cloudflare and why I am helping Cloudflare grow in Southeast Asia and Korea

Post Syndicated from Satyen Desai original https://blog.cloudflare.com/satyen-desai-why-i-joined-cloudflare-and-why-i-am-helping-cloudflare-grow-in-southeast-asia-and-korea/

Satyen Desai: Why I joined Cloudflare and why I am helping Cloudflare grow in Southeast Asia and Korea

Satyen Desai: Why I joined Cloudflare and why I am helping Cloudflare grow in Southeast Asia and Korea

I am excited to announce that I have joined Cloudflare as the Head of Southeast Asia and Korea (SEAK) region to help build a better Internet and to expand Cloudflare’s growing customer, partner and local teams across all the countries in SEAK. Cloudflare is at an emergence phase in this region, with immense growth potential, and this is just the beginning. Cloudflare has had a lot of success globally and our charter is to build on that success and momentum to grow our presence locally to address the demands in Singapore, Malaysia, Thailand, Indonesia, Philippines, Indochina and Korea. Customer engagements in each of the countries in SEAK presents a unique, rich and fulfilling engagement each with their own intricacies.

A little about me

I was born in India (Surat, Gujarat), and at the age of four our family moved to Bahrain where we lived for eight years. We then moved to New Zealand, which is where I completed my senior years of high school and also my Bachelor’s Degree in Information Engineering at Massey University. After graduation, we moved to Melbourne, Australia which is our family home and where my career started.

I love meeting and working with diverse and interesting people who bring different views, thoughts and perspectives. The experiences growing up and working in so many countries has made me a more dynamic leader, while working with so many cultures and diverse teams. Diversity is what drives innovation and growth, more so true than ever in this exciting region.

I love my sports (cricket, squash, golf), traveling and spending time with family & friends.

My journey to Cloudflare

I joined IBM Australia as a graduate in 1997, gaining valuable experiences across many roles from delivery to sales, in a career spanning 15 years. Having been in the IT industry for more than 27 years, career experiences at large global organisations like IBM, SAP, Cisco, NTT and Oracle, all of these amazing organisations and colleagues (many of whom are friends), have provided me with the best set of tools and experiences which I can bring to Cloudflare to help drive the growth agenda.

Below are the main reasons I joined Cloudflare to embark on this amazing journey:

  1. Cloudflare’s Growth potential: Cloudflare has an immense growth potential in APJC and subsequently in Southeast Asia & Korea.  In our recently announced Q3 earnings, we reported a 51% year-over-year increase in revenue, with a record addition of 170 large customers.
  2. Cloudflare’s ever-growing Portfolio: I was lucky enough to join during Birthday Week, Cloudflare’s 11th birthday. Many new products and solutions were announced during the week to further enhance our growing portfolio of solutions. I am amazed at the pace of innovation, where Cloudflare is continuously releasing new products and features on the Cloud that are then instantly available at all our data centers globally for our clients to consume and adopt.
  3. Cloudflare People: During the interview process, I met with 11 Cloudflare colleagues, and all of these felt more like a discussion with a two-way dialogue and a view for Cloudflare to get to know me better, and for me to better understand Cloudflare. This emphasised in my mind the like-minded people I will be working with, where we all work collaboratively, leveraging the experiences we all bring from our past to achieve greater outcomes.
  4. Cloudflare Culture: having now met with so many of my colleagues at Cloudflare, the one thing that stands out for me is the humility with which everyone operates from Global and Regional leaders to our local teams. The all-inclusive culture at Cloudflare along with the three tenets of Curious, Transparent and Principled are very much aligned with my personal principles: Honesty, Integrity and Transparency.

It is an exciting time to be joining one the fastest growing Cloud companies in the world and I want to be part of the Cloudflare journey and contribute to the growth agenda.

We’re just getting started…

I am convinced that Cloudflare is and will be an even bigger global IT giant. Cloudflare’s mission is to help build a better Internet, by working collaboratively with our customers to make them more secure, providing a high level of performance to support their business critical applications, while reducing cost and the complexity of managing their network infrastructure.

The Southeast Asia and Korea region is such a diverse, dynamic and exciting region to be in, where the potential for growth is limitless. As many as 40 million people in six countries across the region — Singapore, Malaysia, Indonesia, the Philippines, Vietnam and Thailand — came online for the first time in 2020. That pushed the total number of internet users in Southeast Asia to 400 million with some of the biggest ecommerce markets in the world.

Similarly, Korea has the highest internet penetration rate with 96% of its population online. On top of that, the government is investing heavily in its Digital New Deal program, which will focus on development of technologies based on data, networks and AI, as well as a digitization plan that will create job opportunities in a number of industries across the country.

Cloudflare is in a unique position to transform the way business is conducted in this region with its global cloud platform that delivers a broad range of network and security services to businesses of all sizes across all geographies. Coverage across Large Enterprises, Public Sector, Mid-Market, Start-ups to the individual developer: companies of all sizes across all industries are being powered by Cloudflare to provide Security, Performance, and Reliability services.

If you are interested in joining Cloudflare and helping to build a more secure, fast, and reliable Internet, do explore our open roles. We are hiring talented people locally, building and strengthening our local teams across: Strategic / Account Executives, Channel Managers, Business Development Representatives, Strategic / Solution Engineers, Customer Success Managers and more.

It is a great honour and a privilege for me to be part of the Cloudflare family to help build Cloudflare’s future in Southeast Asia and Korea. The potential opportunity is enormous, and we are just getting started.

Feel free to reach out to me at [email protected].

Kicking Off Cloudflare’s Summer 2022 Internship Program

Post Syndicated from Ellie Jamison original https://blog.cloudflare.com/kicking-off-cloudflares-summer-2022-internship-program/

Kicking Off Cloudflare's Summer 2022 Internship Program

Kicking Off Cloudflare's Summer 2022 Internship Program

Fall is my favorite season for numerous reasons: the change in temperature, pumpkin spice flavored…everything, and of course, the start of the university recruitment cycle. I am excited to announce Cloudflare has begun hiring for our Summer 2022 internship program. We just opened many of our internship roles on our careers website and will begin reviewing applications on a rolling basis. We are looking for Software Engineer, Product Management, Research, Data Science interns and more. We also have a host of virtual events and tech talks to engage prospective students throughout October and November. Find our event lineup below and RSVP through the attached links by clicking on the event titles.

Session
 Date Time
Inside Look: Hiring Software Engineering Interns and New Grads October 15, 2021 10:00-10:45 PT
Inside Look: Cloudflare’s Intern Hiring Process October 19, 2021 11:15-12:00 PT
Inside Look: Nativeflare October 27, 2021 10:45-11:30 PT
Inside Look: Cloudflare’s Intern Experiences October 28, 2021 13:00-13:45 PT
Inside Look: Cloudflare’s Culture November 11, 2021 13:00-13:30 PT

*We have many more events coming up later in the fall and early spring 2022, join our community here for news and updates from us!

In September, Cloudflare kicked off our fall university recruitment efforts by participating in the virtual Grace Hopper Celebration 2021 (#vGHC21) with a team of hiring managers and recruiters from various teams such as Software Engineering, Security, Research, and Product Management. We have sponsored this conference for years but this was our first experience participating virtually. We met and engaged with 1,000+ attendees through 1:1 conversations and tech talks in our virtual booth. Overall, we had an incredible experience with the virtual Grace Hopper Celebration this year and continue to be committed to hiring and providing opportunities for women at Cloudflare.

This upcoming summer, we expect to have the largest intern class ever at Cloudflare. We have more opportunities on more teams than in any previous summer. To learn more about our Engineering and Product internship opportunities, please check out this video from our hiring managers last fall. Many of our interns have written blog posts about their experiences working at Cloudflare. Check out Meyer Zinn’s blog post from this past summer. Our intern opportunities are not limited to technical roles, we have a host of internships for MBA and J.D. students, as well as those in non-technical majors such as our Communications Internship. We will be opening these opportunities later this fall and early spring 2022.

If you are interested in staying informed about our internships, virtual events and opportunities to engage with Cloudflare, feel free to sign up for email updates or join our community. We will be reviewing all applications on a rolling basis, so if you are waiting to hear back from us, please check out our blog or catch a segment on CloudflareTV to learn more about Cloudflare in the meantime.

Internship Experience: Research Engineer

Post Syndicated from Sudheesh Singanamalla original https://blog.cloudflare.com/internship-experience-research-engineer/

Internship Experience: Research Engineer

Internship Experience: Research Engineer

I spent my summer of 2020 as an intern at Cloudflare working with the incredible research team. I had recently started my time as a PhD student at the University of Washington’s Paul G Allen School of Computer Science and Engineering working on decentralizing and securing cellular network infrastructure, and measuring the adoption of HTTPS by government websites worldwide. Here’s the story of how I ended up on Cloudflare TV talking about my award-winning research on a project I wasn’t even aware of when the pandemic hit.

Prior to the Internship

It all started before the pandemic, when I came across a job posting over LinkedIn for an internship with the research team at Cloudflare. I had been a happy user of Cloudflare’s products and services and this seemed like a very exciting opportunity to really work with them towards their mission to help build a better Internet. While working on research at UW, I came across a lot of prior research work published by the researchers at Cloudflare, and was excited to possibly be a part of the research team and interact with them. Without second thoughts, I submitted an application through LinkedIn and waited to hear back from the team.

I received a first call from a recruiter a few months later, asking me if I was still interested in the internship position, and informing me that the internships would be remote due to the pandemic. I was told that the research team was interested in interviewing me for the internship and  during the call also informed about the process, which included a programming task to work with an existing open source Cloudflare project, a pair programming interview task with a member of the team, followed by phone calls with some research leads. I was extremely excited and said “Yes! I’d love to try out the interview process”.

Adding Certificate Transparency Log Scans to Scan families

Within the next few hours I received a task from Nick Sullivan with a clear problem statement to add support for producing a certificate transparency report in CFSSL, an open source project from Cloudflare which contained cfssl-scan, a tool that scanned hostnames for connectivity, TLS information, TLS session support, and PKI information (certificates). I was tasked with adding a new family of scanners to look into Certificate Transparency logs (CT Logs) and integrate the information from the CT logs into the output. After a few back and forth emails with Nick and other researchers CC’d on the email thread, I set out to work and submitted a draft detailing my design rationale, supported features and examples of how different error conditions were handled by the changes to the code.

The task was very exciting because it allowed me to gain more familiarity with Go, a language I would use even more at Cloudflare during my internship. With the task complete, I was invited for a pair programming task with Watson Ladd. We discussed my current research work at the university, the areas of research which interested me and learnt about new cool projects that Cloudflare was working on and problems they were interested in solving to help make the Internet better. We then started working on a pair programming problem and discussed the design rationale for solving the problem, extensibility, code-reuse and writing test coverage.

Soon after, I had a bunch of similar calls talking about my current research work, understanding potential research problems that Cloudflare was interested in solving before finally receiving an internship offer for the summer. Yay!

The Internship

My summer internship with Cloudflare was like none other. It all started with a seamless onboarding process with clear documentation and training. The access control for the account worked flawlessly from the first day, and I had all the tools, documentation and internal resources available to get started. However, this is where the first challenge started: there are too many interesting research problems to try and tackle! It felt like a kid at a carnival. I liked everything and wanted to try everything, but I knew, given the short duration of the internship, I had to pick one research problem which interested me. After a week of deliberation, long conversations with different researchers on the team and reading highly relevant prior research relevant in the different areas, I decided to explore and work on Oblivious DNS over HTTPS (ODoH).

Initially, I was worried about not being able to make a decision regarding which project to pursue, because the interactions with other people in Cloudflare were remote, with no in-person conversations like I’d had at other companies. I also worried this setup made me overlook something that might have been easier to discuss in person. But the team was super supportive through it and ensured that I had all the relevant information before making my decision.

Oblivious DNS over HTTPS (ODoH) is a protocol proposed at the IETF with the goal of providing privacy to the clients making DNS requests using DNS over HTTPS (DoH). Cloudflare operates a popular public recursive DNS resolver to which clients can make DNS queries. However, DNS over HTTPS (DoH) requests made by clients to the resolver leak client IP addresses despite providing a secure encrypted communication channel. While DoH enhances the security of the DNS queries and responses when used instead of the default insecure UDP based DNS requests, the leakage of client IP information could be problematic. Cloudflare maintains users’ privacy through a rigorous privacy policy, audits, and purging client information.

Along with my advisors, I spent time building interoperable versions of ODoH services, and the necessary components in Go and Rust which were experimentally deployed on cloud services for performing measurements of the protocol. Through frequent conversations, we identified interesting research questions, performed the necessary measurements, found both security and performance issues, improved our design and drove towards conclusions iteratively. Then, we worked with the help of the brilliant engineering and reliability engineering teams at Cloudflare to move the support for the protocol into production, to convince the community about the advantages and practicality of the ODoH protocol.

The interoperable implementations of the protocol were made open source. They served as a reference implementation presented during the standardization process and various presentations we made at IETF and OARC, through which we obtained valuable feedback. With all the experiments in place, we submitted our work to the proceedings of Privacy Enhancing Technologies Symposium (PETS 2021) where it was accepted and awarded the Andreas Pfitzmann best student paper.

Cloudflare strongly believes in transparency. The effects of this are visible within the company, from open and inclusive discussions about social and technological issues, to the way people across the company can collaborate and share information with the public. I was fortunate to present and share some work on ODoH on Cloudflare TV. I was definitely nervous about presenting the work on live Internet TV, but it became possible with the support and encouragement of the TV team and members of the research team.

Outside work

While the work that I did during my time as an intern at Cloudflare was exciting, it was not the only thing that kept me occupied. It was very easy to interact with engineers, designers, sales and marketing teams within the company, learn about their work, their experiences and gain an understanding of all the amazing work happening throughout the company. The internship also provided me an opportunity to engage in random engineer chats — a program which randomly matched me with other engineers, and researchers, allowing me to learn more about their work. The research team at Cloudflare operated very similarly to an academic research lab and frequently discussed papers during scheduled reading group meetings. The weekly intern hangouts allowed me to build friendships with the other interns in the team. However, not everything was rosy: it was hard to make it to all the intern hangouts, and time zone differences did add to the challenges for scheduling time to get to know the other interns.

Takeaways

Cloudflare is an incredibly transparent company built for scale, and a brilliant place to work with a lot of interesting research and engineering work that could move from prototype to production. The transparent collaboration between different teams, academia, and the shared mission to help build a better Internet make it possible to leverage the strengths of various teams, and highly motivated people to contribute to a project. In retrospect, I strongly believe that I got lucky working on a problem which interested me, and had value for Cloudflare’s mission. And while I get to write this blog post about my experience, this experience and the work I was able to do during my time at Cloudflare wouldn’t have been possible without the hundreds of motivated and brilliant people in various teams (media, content, design, legal etc.) with whom I interacted, along with the direct involvement of the research, engineering and reliability teams. The internship experience was truly humbling!

If this sort of experience interests you, and you would love to join an innovative and collaborative environment, Cloudflare Research is currently accepting applications for 2022 internships!

The secret to Cloudflare’s pace of Innovation

Post Syndicated from Jen Taylor original https://blog.cloudflare.com/the-secret-to-cloudflare-pace-of-innovation/

The secret to Cloudflare’s pace of Innovation

The secret to Cloudflare’s pace of Innovation

We are 11! And we also may be a little bleary-eyed and giddy from a week of shipping.

The secret to Cloudflare’s pace of Innovation

Our Birthday Weeks are one of my favorite Cloudflare traditions — where we release innovations that help to build a better Internet. Just this week we tackled email security, expanded our network into office buildings, and entered into the Web3 world.

The secret to Cloudflare’s pace of Innovation

But these weeks also precipitate the most common questions I’m asked from my product and engineering peers across the industry: how do we do it? How do we get so much stuff out so quickly? That we are able to innovate — and innovate so quickly — is no happy accident. In fact, this capability has been very deliberately built into the DNA of Cloudflare. I want to touch on three of the reasons unique to us: one relates to our people, one relates to our technology, and one relates to our customers.

Cultivating curiosity

The seeds of innovative ideas start with our team. One of the core things we look for when hiring in every role at Cloudflare — be it engineering and product or sales or account — is curiosity. We seek people who approach a situation with curiosity — who seek to understand the what, the how, and perhaps most importantly, the why of the world around them. Innovation at its core is finding new ways to solve existing problems, and this curiosity is jet fuel for innovation. It pushes us to challenge the status quo. It is through this inquiry that we identify assumptions and unnecessary points of friction.

The secret to Cloudflare’s pace of Innovation

We turn our curiosity towards the world in front of us, the problems that “bug” us about our workflows and the business of the Internet. This is as much about innovating with code as it is about upending business models that don’t make sense to us. It frustrated us that hackers used DDoS attacks to perpetrate financial terrorism by driving up the cost of their victim’s web hosting and delivery bills, so as part of Birthday week in 2017 we made our DDoS protection free and accessible to all. Interestingly, we also have seen a correlating drop in DDoS attacks against many types of sites since then. This year we turned our attention to the egregious egress fees charged by cloud providers and delivered R2, our object storage solution which offers the ability to store large amounts of data — both expanding what developers can build on Cloudflare while slashing the egress bandwidth fees associated with cloud provider storage to zero. We also continue to expand our at-cost registrar service to more TLDs.

The secret to Cloudflare’s pace of Innovation

There’s an important attribute that partners with curiosity, however. To innovate, we listen. One of the things I screen for when we hire product managers is their ability to listen and synthesize the information they are hearing and then their ability to distill it into actionable problems for us to tackle. We ship early and often with initial concepts. We must listen closely to the feedback from customers — both what they tell us through community forums, support tickets, and meetings and through what they show us in how they adopt and use a feature — and quickly fold this back into the roadmap and the next stage of development. Like some of what you saw this week? Watch our blog for updates and new features as we round out and mature the products.

The best dog food

We like to say Cloudflare was built on Cloudflare and for Cloudflare. This means we eat our own dog food with a glass of our own champagne on the side. We wanted a way to connect with our customers and the community, so we built ourselves a real-time streaming service and launched CloudflareTV. Over the past 18 months we ironed out the kinks and this week we made that available to all of you to stand up your own network. We care deeply not only about the capabilities we deliver but how they look and feel. This focus leads to big innovations, but also leads to smaller improvements in how our tools look and feel, like Dark Mode, which was a passion project of a few of our front-end developers and one of the most requested features of all time by our own team.

The secret to Cloudflare’s pace of Innovation

So that’s an example of what happens. But how were we able to do this?

It’s driven by our Workers platform. This isn’t just something that’s making our customers’ lives easier. No containers to manage; no scaling to handle. We use it, too. It’s a layer of abstraction on top of our network that enables a massive amount of development velocity. Our unified architecture provides a single, scalable platform on which to innovate and allows us to roll things out in a matter of seconds across our entire network (and roll them back even more quickly if things don’t go to plan, which also sometimes happens). We’re constantly striving to make this network faster, safer, and more reliable. We’re constantly evolving our network to make it better. A couple of weeks ago we announced we’d expanded to 250 cities and are now within 50 milliseconds of 95% of the Internet-connected population. This week we expanded the footprint of our network into office buildings, getting even closer to end users.

The secret to Cloudflare’s pace of Innovation

This abstraction enables us to have smaller teams to build any new product or service. While others in the industry talk about building “pizza box” teams — teams small enough that they can all share a pizza together — many of our innovation efforts start with teams even smaller. At Cloudflare, it is not unusual for an initial product idea to start with a team small enough to split a pack of Twinkies and for the initial proof of concept to go from whiteboard to rolled out in days. We intentionally staff and structure our teams and our backlogs so that we have flexibility to pivot and innovate. Our Emerging Technology and Incubation team is a small group of product managers and engineers solely dedicated to exploring new products for new markets. Our Research team is dedicated to thinking deeply and partnering with organizations across the globe to define new standards and new ways to tackle some of the hardest challenges. These efforts drove our Web3 announcements and I could not be more excited to see where you all take them.

The secret to Cloudflare’s pace of Innovation

We ship software for businesses like a consumer software company. Traditional B2B software development typically follows longer development cycles and focuses on delivering more fully featured and deeply integrated offerings out of the gate. This cautious approach yields fewer more fully featured offerings shipped less frequently. Consumer software, on the other hand, is typically built in a highly iterative process — where teams develop initial concepts quickly and roll them out frequently in small pieces to subsets of users to test and understand how people use them and then use these observations to guide development. Many of the seeds that shaped the email security offerings this week started as small experiments by the DNS team, Emerging Technology, and our Customer Support team.

There’s one more aspect to all of this — because we’ve innovated in the way we’ve built our network — making it highly scalable and cost-effective — we’re able to pass these savings on to our customers. In a lot of instances, these savings amount to a pretty good price for our products and services: nothing at all.

Born to be free

Typically, in B2B enterprise software companies, the big customers and the multi-million dollar contracts get 99.99% of the focus. Here’s what I would say: our free customers are the secret sauce to our innovation. Today, millions of websites and applications  across the globe use our service for free. Free is invaluable to innovation.

One of the most difficult parts of building B2B software is getting the first 100 users. These early users are critical to assess the quality, scale, and capabilities of a product. But B2B folks are notoriously risk averse: their application or users are their lifeblood, and they aren’t necessarily willing to make them guinea pigs. They would rather sit on the sidelines and wait for someone else to go first. So when you are building B2B software, you are stuck in a conundrum — how do you get the users you need to prove out the capabilities?  We’re fortunate to have millions of free sites and applications on our network. Like a consumer app developer, we typically roll out new capabilities to pods of these users first. These users give us the volume and scale to get confident in what we’ve delivered. The more confident we get, the more broadly we roll out, such that by the time it hits broad rollout, our customers can feel confident in the quality and stability.

The large and diverse free customer base also helps fuel innovation. Through servicing a large and diverse base — from a personal blog in Bolivia to a small business in Chennai to a start-up in Munich — we observe unique traffic and threat patterns. We take these learning and fold the insights back into our product to dynamically route traffic across the fastest route and stop emerging threats before they scale.

The other thing I love about Birthday Week? It is the place critical innovations start that will ultimately transform the way we work. Universal SSL in 2014 made SSL free and available to all customers, doubling the number of active sites that use encryption within 24 hours of launch.   Seedling ideas, such as Workers, which we launched in 2017, have become the foundation of a whole new generation of applications.

I mentioned earlier that two of the most common questions I’m asked about Cloudflare relate to how we do it. Well, there’s often a third, and that too comes up quite a lot during Birthday Week. And that question is: “are you hiring?!” The answer is a resounding yes! We have opportunities across a variety of roles in Cloudflare: Legal, Product, Engineering, Sales, IT. Good ideas come from everywhere. I’d love nothing more than to engage your curiosity to help us build a better Internet.

The secret to Cloudflare’s pace of Innovation

Cloudflare’s Annual Founders’ Letter

Post Syndicated from Matthew Prince original https://blog.cloudflare.com/cloudflares-annual-founders-letter-2021/

Cloudflare’s Annual Founders’ Letter

Cloudflare’s Annual Founders’ Letter

This week we celebrate Cloudflare’s birthday. We launched the company 11 years ago tomorrow: September 27, 2010. It has been our tradition, since our first birthday, to use this week to launch innovative new products that we think of as our gift back to the Internet.

Since going public, it’s also been an opportunity for us to update our Annual Founders’ Letter and share what’s on our mind. Recently we’ve been thinking about three things: team, the Internet, and innovation.

Team

When anyone asks us the key to Cloudflare’s success, we always say the same thing: the team we’ve been able to attract to help us achieve our mission of helping build a better Internet. In the last year we’ve had more than 250,000 people apply to work for us and extended offers to less than one half of one percent of them. We continue to attract great people.

It’s incredible to realize that more than half of Cloudflare’s team today started since March 13, 2020, when we closed all our physical offices due to the pandemic. In the last several months, as we’ve started to see a light at the end of the COVID tunnel, we’ve been hosting what we called Summer Socials with our team. Getting together outside, often over a picnic lunch, it’s been fun to meet face-to-face people we’d only video conferenced with before. And even more fun to watch people from across the team get to know each other outside the confines of a Brady Bunch-like on-screen box.

Cloudflare’s Annual Founders’ Letter

As a company that was very much a work-from-office culture before the pandemic, we were terrified of what would happen to our culture when we switched to fully remote work. Eighteen months into this forced experiment on a new way of working we’re happy to report: it’s working. Really well.

It turns out what we all suspected is in fact true. Culture has little to do with fun offices, plentiful snacks, or adjustable desks. Instead, for us, it starts with hiring people who are relentlessly curious and, at the same time, empathetic. Curious people want to learn. Empathetic people love to teach. And if you put a group of them together, whether in a swanky office or on Zoom, great things will happen.

As we come out the other side of COVID, we have an opportunity to help build a better way to work. It would be naive to insist that we go back to the way we did things before. We’ve been more productive, and on average our team has been happier in their jobs, than any time in the company’s history. At the same time, we know there can be considerable value in coming together in person to solve hard problems, brainstorm about the future, and build relationships that make the company stronger.

We don’t have all the answers on what the future of work looks like, but we’ve begun to formulate a place to start our experiments as people come back. We hope we can use the times we get together as ways to better collaborate and learn. But, at the same time, give our team the flexibility to work how and wherever they are the most productive.

The Internet

Cloudflare’s mission is to help build a better Internet. We always capitalize the I in Internet, in spite of what the AP style guide has said since 2016, because it’s a proper noun, we believe there is and only should be one, and we have an enduring respect for what a miracle it is that it exists.

Right around the same time that the AP started to say that you needn’t capitalize the I in Internet anymore, something seemed to change. The world shifted from seeing the Internet and what it enabled as an irreproachable good to a source of great danger.

We’ve watched the same thing. Since 2016 it’s often felt like a connection to the Internet only brings cyberattacks, toxic social media, threats to democracy, increasing polarization, and a declining disdainful discourse.

We have real challenges ahead as some of the technologies that ride on top of the Internet have broken down traditional gatekeepers without sufficient concern for addressing the harms they previously protected against. But, at the same time, the Internet itself remains a miracle.

A mere 11 years before Cloudflare’s founding, long distance phone calls still cost a fortune, sharing a photograph with someone in another country took weeks, and the idea that you could access the sum total of human knowledge from a device in your pocket was beyond even the fantasies of science fiction.

Cloudflare’s Annual Founders’ Letter

The last 18 months of the pandemic have reaffirmed our faith in the miracle that is the Internet. Imagine just how much worse it would have been had the pandemic happened just 11 years ago, let alone 22. The Internet allowed many of us to continue to work, connect with our loved ones, exercise our creativity, and stay connected to the world.

We’re proud of what we’ve done to live up to our mission and help build a better Internet during this time. And, as we come out the other side, we will continue to engage with policy makers to address the new harms an interconnected world has brought while preserving the miracle that is the Internet itself.

Innovation

The Internet may seem static, but it is not. 11 years ago, watching a video online was an exercise in frustration. Today, it seems almost automatic that you can push play on your TV and access nearly any movie ever made instantly. That’s possible because the Internet isn’t static; it gets better through innovation.

Cloudflare’s Annual Founders’ Letter

At Cloudflare, we’re optimized to catalyze exactly that innovation. It starts with our mission: to help build a better Internet. The word “help” is important, because we know we can’t do it alone. So, wherever we can, we work with others across the Internet ecosystem to push it forward and make it better.

Sometimes people outside the company are surprised by the products we build. In fact, predicting our roadmap is pretty easy. We look at all the steps that are required to load a web page, send an email, stream a video, login to a workstation, or anything else you do online and ask: can we make that more secure, more reliable, or faster?

What’s exciting is that the pace at which the Internet is getting better is accelerating. And, in turn, the pace at which we are able to launch innovative new products is accelerating along with it. As the Internet grows and acquires more capabilities, we believe we will continue to grow with it. An investment in Cloudflare is, fundamentally, we feel an investment in the Internet itself.

Cloudflare’s Annual Founders’ Letter

And so, this week, we have an incredible series of announcements that are designed to help build a better Internet. We’re entering a new area to close one of the last network security risks that we haven’t historically protected our customers from, driving down costs of core cloud services, pushing the boundary of our network to our customers’ doorsteps, and investing in new technologies that may someday disrupt the web as we know it today.

Thank you to our team, our customers, and our investors. Happy 11th birthday to Cloudflare. And, even as we pick up steam, we continue to believe: we’re just getting started.

Cloudflare’s Annual Founders’ Letter