Around the world, organizations are evaluating and embracing artificial intelligence (AI) and machine learning (ML) to drive innovation and efficiency. From accelerating research and enhancing customer experiences to optimizing business processes, improving patient outcomes, and enriching public services, the transformative potential of AI is being realized across sectors. Although using emerging technologies helps drive positive outcomes, leaders worldwide must balance these benefits with the need to maintain security, compliance, and resilience. Many organizations, including those in the public sector and regulated industries, are investing in generative AI applications powered by large language models (LLMs) and other foundation models (FMs) because these applications can transform and scale their work and provide better experiences for customers. Beyond computing power, unlocking this AI potential resides in the AI applications that organizations can create based on a variety of AI/ML development services, models, and data sources. Organizations must navigate the complexity of building AI applications in light of existing and emerging regulatory regimes while verifying that their AI applications and related data are secure, protected, and resilient to risks and threats.
AWS offers a wide range of AI/ML services and capabilities, built on our sovereign-by-design foundation, that are making it simpler for our customers to meet their digital sovereignty needs while getting the security, control, compliance, and resilience that they need. For example, Amazon Bedrock is a fully managed service that offers a choice of high-performing FMs from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, and Stability AI through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI. Amazon SageMaker provides tools and infrastructure to build, train, and deploy ML models at scale while supporting responsible AI with governance controls and access to pretrained models.
Innovating securely across the AI lifecycle
Security is and always has been our top priority at AWS. AWS customers benefit from our ongoing investment in data centers, networks, custom hardware, and secure software services, built to satisfy the requirements of the most security-sensitive organizations, including the government, healthcare, and financial services. We have always believed that it is essential that customers have control over their data and its location. That’s why we architected the AWS Cloud to be secure and sovereign-by-design from day one. We remain committed to giving our customers more control and choice so that they can use the full power of AWS while meeting their unique digital sovereignty needs.
As organizations develop and implement generative AI, they want to make sure that their data and applications are secured across the AI lifecycle, including data preparation, training, and inferencing. To help ensure the confidentiality and integrity of customer data, all of our Nitro-based Amazon Elastic Compute Cloud (Amazon EC2) instances that run ML accelerators such as AWS Inferentia and AWS Trainium, and graphics processing units (GPUs) such as P4, P5, G5, and G6, are backed by the industry-leading security capabilities of the AWS Nitro System. By design, there is no mechanism for anyone at AWS to access Nitro EC2 instances that customers use to run their workloads. The NCC Group, an independent cybersecurity firm, has validated the design of the Nitro System.
We take a secure approach to generative AI and make it practical for our customers to secure their generative AI workloads across the generative AI stack so that they can focus on building and scaling. All AWS services—including generative AI services—support encryption, and we continue to innovate and invest in controls and encryption features that allow our customers to encrypt everything everywhere.
For example, Amazon Bedrock uses encryption to protect data in transit and at rest, and data remains in the AWS Region where Amazon Bedrock is being used. Customer data, such as prompts, completions, custom models, and data used for fine-tuning or continued pre-training, is not used for Amazon Bedrock service improvement and is never shared with third-party model providers. When customers fine-tune a model in Amazon Bedrock, the data is never exposed to the public internet, never leaves the AWS network, is securely transferred through a customer’s virtual private cloud (VPN), and is encrypted in transit and at rest.
SageMaker protects ML model artifacts and other system artifacts by encrypting data in transit and at rest. Amazon Bedrock and SageMaker integrate with AWS Key Management Service (AWS KMS) so that customers can securely manage cryptographic keys. AWS KMS is designed so that no one—not even AWS employees—can retrieve plaintext keys from the service.
Developing responsibly
The responsible development and use of AI is a priority for AWS. We believe that AI should take a people-centric approach that makes AI safe, fair, secure, and robust. We are committed to supporting customers with responsible AI and helping them build fairer and more transparent AI applications to foster trust, meet regulatory requirements, and use AI to benefit their business and stakeholders. AWS is the first major cloud service provider to announce ISO/IEC 42001 accredited certification for AI services, covering Amazon Bedrock, Amazon Q Business, Amazon Textract, and Amazon Transcribe. ISO/IEC 42001 is an international management system standard that outlines requirements and controls for organizations to promote the responsible development and use of AI systems.
We take responsible AI from theory into practice by providing the necessary tools, guidance, and resources, including Amazon Bedrock Guardrails to help implement safeguards tailored to customer generative AI applications and aligned with their responsible AI policies, or Model Evaluation on Amazon Bedrock to evaluate, compare, and select the best FMs for specific use cases based on custom metrics, such as accuracy, robustness, and toxicity. Additionally, Amazon SageMaker Model Monitor automatically detects and alerts customers of inaccurate predictions from deployed models. We continue to publish AI Service Cards to enhance transparency by providing a single place to find information on the intended use cases and limitations, responsible AI design choices, and performance optimization best practices for our AI services and models.
Building resilience
Resilience plays a pivotal role in the development of any workload, and AI/ML workloads are no different. Customers need to know that their workloads in the cloud will continue to operate in the face of natural disasters, network disruptions, or disruptions due to geopolitical crises. AWS delivers the highest network availability of any cloud provider and is the only cloud provider to offer three or more Availability Zones (AZs) in all Regions, providing more redundancy. Understanding and prioritizing resilience is crucial for generative AI workloads to meet organizational availability and business continuity requirements. We have published guidance on designing generative AI workloads for resilience. To enable higher throughput and enhanced resilience during periods of peak demands in Amazon Bedrock, customers can use cross-region inference to distribute traffic across multiple Regions. For customers with specific European Union data sovereignty requirements, we are launching the AWS European Sovereign Cloud in 2025 to offer an additional layer of control and resilience.
Supporting choice and flexibility
It’s important that customers have access to diverse AI technologies, while having the freedom to choose the right solutions to meet their needs. AWS provides more diversity, choice, and flexibility so that customers can select the AI solution that best aligns with their specific requirements, whether that’s using open-source models, proprietary solutions, or their own custom AI models. For example, we understand the importance of open-source AI in fostering transparency, collaboration, and rapid innovation. Open-source models enable scrutiny of vulnerabilities, drive security improvements, and support research on AI safety. Amazon SageMaker JumpStart provides pretrained, open-source models for a wide range of common use cases. To provide practitioners and developers with the guidance and tools that they need to create secure-by-design AI systems, we are a founding member of the open-source initiative Coalition for Secure AI (CoSAI).
Also, our commitment to portability and interoperability helps ensure that customers can move easily between environments. For customers changing IT providers, we’ve taken concrete steps to lower costs, and AWS is actively engaged in efforts to facilitate switching between cloud providers, including through our support of the Cloud Infrastructure Service Providers in Europe (CISPE)Cloud Switching Framework, which lays out guidance to assist providers and customers in the switching process. This gives organizations the flexibility to adapt their cloud and AI strategies as their needs evolve.
We remain committed to providing customers with a choice of diverse AI technologies, along with secure and compliant ways to build their AI applications throughout the development lifecycle. Through this approach, customers can enhance the security, compliance, and resilience of their systems.
If you have feedback about this post, submit comments in the Comments section below. If you have questions about this post, contact AWS Support.
In October 2024, we talked about storing billions of logs from your AI application using AI Gateway, and how we used Cloudflare’s Developer Platform to do this.
With AI Gateway already processing over 3 billion logs and experiencing rapid growth, the number of connections to the platform continues to increase steadily. To help developers manage this scale more effectively, we wanted to offer an alternative to implementing HTTP/2 keep-alive to maintain persistent HTTP(S) connections, thereby avoiding the overhead of repeated handshakes and TLS negotiations with each new HTTP connection to AI Gateway. We understand that implementing HTTP/2 can present challenges, particularly when many libraries and tools may not support it by default and most modern programming languages have well-established WebSocket libraries available.
With this in mind, we used Cloudflare’s Developer Platform and Durable Objects (yes, again!) to build a WebSockets API that establishes a single, persistent connection, enabling continuous communication.
Through this API, all AI providers supported by AI Gateway can be accessed via WebSocket, allowing you to maintain a single TCP connection between your client or server application and the AI Gateway. The best part? Even if your chosen provider doesn’t support WebSockets, we handle it for you, managing the requests to your preferred AI provider.
By connecting via WebSocket to AI Gateway, we make the requests to the inference service for you using the provider’s supported protocols (HTTPS, WebSocket, etc.), and you can keep the connection open to execute as many inference requests as you would like.
To make your connection to AI Gateway more secure, we are also introducing authentication for AI Gateway. The new WebSockets API will require authentication. All you need to do is create a Cloudflare API token with the permission “AI Gateway: Run” and send that in the cf-aig-authorization header.
In the flow diagram above:
1️⃣ When Authenticated Gateway is enabled and a valid token is included, requests will pass successfully.
2️⃣ If Authenticated Gateway is enabled, but a request does not contain the required cf-aig-authorization header with a valid token, the request will fail. This ensures only verified requests pass through the gateway.
3️⃣ When Authenticated Gateway is disabled, the cf-aig-authorization header is bypassed entirely, and any token — whether valid or invalid — is ignored.
How we built it
We recently used Durable Objects (DOs) to scale our logging solution for AI Gateway, so using WebSockets within the same DOs was a natural fit.
When a new WebSocket connection is received by our Cloudflare Workers, we implement authentication in two ways to support the diverse capabilities of WebSocket clients. The primary method involves validating a Cloudflare API token through the cf-aig-authorization header, ensuring the token is valid for the connecting account and gateway.
However, due to limitations in browser WebSocket implementations, we also support authentication via the “sec-websocket-protocol” header. Browser WebSocket clients don’t allow for custom headers in their standard API, complicating the addition of authentication tokens in requests. While we don’t recommend that you store API keys in a browser, we decided to add this method to add more flexibility to all WebSocket clients.
// Built-in WebSocket client in browsers
const socket = new WebSocket("wss://gateway.ai.cloudflare.com/v1/my-account-id/my-gateway/", [
"cf-aig-authorization.${AI_GATEWAY_TOKEN}"
]);
// ws npm package
import WebSocket from "ws";
const ws = new WebSocket("wss://gateway.ai.cloudflare.com/v1/my-account-id/my-gateway/",{
headers: {
"cf-aig-authorization": "Bearer AI_GATEWAY_TOKEN",
},
});
After this initial verification step, we upgrade the connection to the Durable Object, meaning that it will now handle all the messages for the connection. Before the new connection is fully accepted, we generate a random UUID, so this connection is identifiable among all the messages received by the Durable Object. During an open connection, any AI Gateway settings passed via headers — such as cf-aig-skip-cache (which bypasses caching when set to true) — are stored and applied to all requests in the session. However, these headers can still be overridden on a per-request basis, just like with the Universal Endpoint today.
How it works
Once the connection is established, the Durable Object begins listening for incoming messages. From this point on, users can send messages in the AI Gateway universal format via WebSocket, simplifying the transition of your application from an existing HTTP setup to WebSockets-based communication.
When a new message reaches the Durable Object, it’s processed using the same code that powers the HTTP Universal Endpoint, enabling seamless code reuse across Workers and Durable Objects — one of the key benefits of building on Cloudflare.
For non-streaming requests, the response is wrapped in a JSON envelope, allowing us to include additional information beyond the AI inference itself, such as the AI Gateway log ID for that request.
Here’s an example response for the request above:
{
"type":"universal.created",
"metadata":{
"cacheStatus":"MISS",
"eventId":"my-request",
"logId":"01JC3R94FRD97JBCBX3S0ZAXKW",
"step":"0",
"contentType":"application/json"
},
"response":{
"result":{
"response":"Why was the math book sad? Because it had too many problems. Would you like to hear another one?"
},
"success":true,
"errors":[],
"messages":[]
}
}
For streaming requests, AI Gateway sends an initial message with request metadata telling the developer the stream is starting.
After this initial message, all streaming chunks are relayed in real-time to the WebSocket connection as they arrive from the inference provider. Note that only the eventId field is included in the metadata for these streaming chunks (more info on what this new field is below).
This approach serves two purposes: first, all request metadata is already provided in the initial message. Second, it addresses the concurrency challenge of handling multiple streaming requests simultaneously.
Handling asynchronous events
With WebSocket connections, client and server can send messages asynchronously at any time. This means the client doesn’t need to wait for a server response before sending another message. But what happens if a client sends multiple streaming inference requests immediately after the WebSocket connection opens?
In this case, the server streams all the inference responses simultaneously to the client. Since everything occurs asynchronously, the client has no built-in way to identify which response corresponds to each request.
To address this, we introduced a new field in the Universal format called eventId, which allows AI Gateway to include a client-defined ID with each message, even in a streaming WebSocket environment.
So, to fully answer the question above: the server streams both responses in parallel chunks, and the client can accurately identify which request each message belongs to based on the eventId.
Once all chunks for a request have been streamed, AI Gateway sends a final message to signal the request’s completion. For added flexibility, this message includes all the metadata again, even though it was also provided at the start of the streaming process.
Then open a WebSocket connection using your Universal Endpoint, and guarantee that it is authenticated with a Cloudflare token with the AI Gateway Run permission.
In Q1 2025, we plan to support WebSocket-to-WebSocket connections (using DOs), allowing you to connect to OpenAI’s new real-time API directly through our platform. In the meantime, you can deploy this Worker in your account to proxy the requests yourself.
With the rapid advancements occurring in the AI space, developers face significant challenges in keeping up with the ever-changing landscape. New models and providers are continuously emerging, and understandably, developers want to experiment and test these options to find the best fit for their use cases. This creates the need for a streamlined approach to managing multiple models and providers, as well as a centralized platform to efficiently monitor usage, implement controls, and gather data for optimization.
AI Gateway is specifically designed to address these pain points. Since its launch in September 2023, AI Gateway has empowered developers and organizations by successfully proxying over 2 billion requests in just one year, as we highlighted during September’s Birthday Week. With AI Gateway, developers can easily store, analyze, and optimize their AI inference requests and responses in real time.
With our initial architecture, AI Gateway faced a significant challenge: the logs, those critical trails of data interactions between applications and AI models, could only be retained for 30 minutes. This limitation was not just a minor inconvenience; it posed a substantial barrier for developers and businesses needing to analyze long-term patterns, ensure compliance, or simply debug over more extended periods.
In this post, we’ll explore the technical challenges and strategic decisions behind extending our log storage capabilities from 30 minutes to being able to store billions of logs indefinitely. We’ll discuss the challenges of scale, the intricacies of data management, and how we’ve engineered a system that not only meets the demands of today, but is also scalable for the future of AI development.
Background
AI Gateway is built on Cloudflare Workers, a serverless platform that runs on the Cloudflare network, allowing developers to write small JavaScript functions that can execute at the point of need, near the user, on Cloudflare’s vast network of data centers, without worrying about platform scalability.
Our customers use multiple providers and models and are always looking to optimize the way they do inference. And, of course, in order to evaluate their prompts, performance, cost, and to troubleshoot what’s going on, AI Gateway’s customers need to store requests and responses. New requests show up within 15 seconds and customers can check a request’s cost, duration, number of tokens, and provide their feedback (thumbs up or down).
This scales in a way where an account can have multiple gateways and each gateway has its own settings. In our first implementation, a backend worker was responsible for storing Real Time Logs and other background tasks. However, in the rapidly evolving domain of artificial intelligence, where real-time data is as precious as the insights it provides, managing log data efficiently becomes paramount. We recognized that to truly empower our users, we needed to offer a solution where logs weren’t just transient records but could be stored permanently. Permanent log storage means developers can now track the performance, security, and operational insights of their AI applications over time, enabling not only immediate troubleshooting but also longitudinal studies of AI behavior, usage trends, and system health.
The diagram above describes our old architecture, which could only store 30 minutes of data.
Tracing the path of a request through the AI Gateway, as depicted in the sequence above:
A developer sends a new inference request, which is first received by our Gateway Worker.
The Gateway Worker then performs several checks: it looks for cached results, enforces rate limits, and verifies any other configurations set by the user for their gateway. Provided all conditions are met, it forwards the request to the selected inference provider (in this diagram, OpenAI).
The inference provider processes the request and sends back the response.
Simultaneously, as the response is relayed back to the developer, the request and response details are also dispatched to our Backend Worker. This worker’s role is to manage and store the log of this transaction.
The challenge: Store two billion logs
First step: real-time logs
Initially, the AI Gateway project stored both request metadata and the actual request bodies in a D1 database. This approach facilitated rapid development in the project’s infancy. However, as customer engagement grew, the D1 database began to fill at an accelerating rate, eventually retaining logs for only 30 minutes at a time.
To mitigate this, we first optimized the database schema, which extended the log retention to one hour. However, we soon encountered diminishing returns due to the sheer volume of byte data from the request bodies. Post-launch, it became clear that a more scalable solution was necessary. We decided to migrate the request bodies to R2 storage, significantly alleviating the data load on D1. This adjustment allowed us to incrementally extend log retention to 24 hours.
Consequently, D1 functioned primarily as a log index, enabling users to search and filter logs efficiently. When users needed to view details or download a log, these actions were seamlessly proxied through to R2.
This dual-system approach provided us with the breathing room to contemplate and develop more sophisticated storage solutions for the future.
Second step: persistent logs and Durable Object transactional storage
As our traffic surged, we encountered a growing number of requests from customers wanting to access and compare older logs.
Upon learning that the Durable Objects team was seeking beta testers for their new Durable Objects with SQLite, we eagerly signed up.
Originally, we considered Durable Objects as the ideal solution for expanding our log storage capacity, which required us to shard the logs by a unique string. Initially, this string was the account ID, but during a mid-development load test, we hit a cap at 10 million logs per Durable Object. This limitation meant that each account could only support up to this number of logs.
Given our commitment to the DO migration, we saw an opportunity rather than a constraint. To overcome the 10 million log limit per account, we refined our approach to shard by both account ID and gateway name. This adjustment effectively raised the storage ceiling from 10 million logs per account to 10 million per gateway. With the default setting allowing each account up to 10 gateways, the potential storage for each account skyrocketed to 100 million logs.
This strategic pivot not only enabled us to store a significantly larger number of logs. But also enhanced our flexibility in gateway management. Now, when a gateway is deleted, we can simply remove the corresponding Durable Object.
Additionally, this sharding method isolates high-volume request scenarios. If one customer’s heavy usage slows down log insertion, it only impacts their specific Durable Object, thereby preserving performance for other customers.
Taking a glance at the revised architecture diagram, we replaced the Backend Worker with our newly integrated Durable Object. The rest of the request flow remains unchanged, including the concurrent response to the user and the interaction with the Durable Object, which occurs in the fourth step.
Leveraging Cloudflare’s network, our Gateway Worker operates near the user’s location, which in turn positions the user’s Durable Object close by. This proximity significantly enhances the speed of log insertion and query operations.
Third step: managing thousands of Durable Objects
As the number of users and requests on AI Gateway grows, managing each unique Durable Object (DO) becomes increasingly complex. New customers join continuously, and we needed an efficient method to track each DO, ensure users stay within their 10 gateway limit, and manage the storage capacity for free users.
To address these challenges, we introduced another layer of control with a new Durable Object we’ve named the Account Manager. The primary function of the Account Manager is straightforward yet crucial: it keeps user activities in check.
Here’s how it works: before any Gateway commits a new log to permanent storage, it consults the Account Manager. This check determines whether the gateway is allowed to insert the log based on the user’s current usage and entitlements. The Account Manager uses its own SQLite database to verify the total number of rows a user has and their service level. If all checks pass, it signals the Gateway that the log can be inserted. It was paramount to guarantee that this entire validation process occurred in the background, ensuring that the user experience remains seamless and uninterrupted.
The Account Manager stays updated by periodically receiving data from each Gateway’s Durable Object. Specifically, after every 1000 inference requests, the Gateway sends an update on its total rows to the Account Manager, which then updates its local records. This system ensures that the Account Manager has the most current data when making its decisions.
Additionally, the Account Manager is responsible for monitoring customer entitlements. It tracks whether an account is on a free or paid plan, how many gateways a user is permitted to create, and the log storage capacity allocated to each gateway.
Through these mechanisms, the Account Manager not only helps in maintaining system integrity but also ensures fair usage across all users of AI Gateway.
AI evaluations and Durable Objects sharding
As we continue to develop evaluations to fully automatic and, in the future, use Large Language Models (LLMs), we are now taking the first step towards this goal and launching the open beta phase of comprehensive AI evaluations, centered on Human-in-the-Loop feedback.
This feature empowers users to create bespoke datasets from their application logs, thereby enabling them to score and evaluate the performance, speed, and cost-effectiveness of their models, with a primary focus on LLMs and automated scoring, analyzing the performance of LLMs, providing developers with objective, data-driven insights to refine their models.
To do this, developers require a reliable logging mechanism that persists logs from multiple gateways, storing up to 100 million logs in total (10 million logs per gateway, across 10 gateways). This represents a significant volume of data, as each request made through the AI Gateway generates a log entry, with some log entries potentially exceeding 50 MB in size.
This necessity leads us to work on the expansion of log storage capabilities. Since log storage is limited to 10 million logs per gateway, in future iterations, we aim to scale this capacity by implementing sharded Durable Objects (DO), allowing multiple Durable Objects per gateway to handle and store logs. This scaling strategy will enable us to store significantly larger volumes of logs, providing richer data for evaluations (using LLMs as a judge or from user input), all through AI Gateway.
Coming Soon
We are working on improving our existing Universal Endpoint, the next step on an enhanced solution that builds on existing fallback mechanisms to offer greater resilience, flexibility, and intelligence in request management.
Currently, when a provider encounters an error or is unavailable, our system falls back to an alternative provider to ensure continuity. The improved Universal Endpoint takes this a step further by introducing automatic retry capabilities, allowing failed requests to be reattempted before fallback is triggered. This significantly improves reliability by handling transient errors and increasing the likelihood of successful request fulfillment. It will look something like this:
The request to the improved Universal Endpoint system demonstrates how it handles multiple providers with integrated retry mechanisms and fallback logic. In this example, the first request is sent to a provider like OpenAI, asking it to generate a text-to-image prompt. The “retry” option ensures that transient issues don’t result in immediate failure.
The system’s ability to seamlessly switch between providers while applying retry strategies ensures higher reliability and robustness in managing requests. By leveraging fallback logic, the Improved Universal Endpoint can dynamically adapt to provider failures, ensuring that tasks are completed successfully even in complex, multi-step workflows.
In addition to retry logic, we will have the ability to inspect requests and responses and make dynamic decisions based on the content of the result. This enables developers to create conditional workflows where the system can adapt its behavior depending on the nature of the response, creating a highly flexible and intelligent decision-making process.
If you haven’t yet used AI Gateway, check out our developer documentation on how to get started. If you have any questions, reach out on our Discord channel.
Zabbix Summit 2024 is only a few days away, which means that it’s time for the last of our interviews with Summit speakers. Our final chat this year is with Tomáš Heřmánek, the CEO and Founder of initMAX s.r.o. We asked him about his beginnings in the tech industry, how he got started with Zabbix, and how AI will change the game for monitoring in general and Zabbix in particular.
Please tell us a bit about yourself and the journey that led you to initMAX.
My journey in the IT field started with small ISPs and later took a significant leap into the world of Linux and application management, where the need for effective monitoring became evident. I worked for a company that prioritized high-quality open-source solutions, and it was during this time that we adopted Zabbix version 1.8 as a replacement for Nagios, which we found to be inflexible. Shortly after our deployment, Zabbix 2.0 was released. It introduced JMX monitoring, which was crucial for us. Since then, Zabbix has been our go-to solution for monitoring.
I set a personal goal to master this outstanding monitoring system and participated in the first official Zabbix training in the Czech Republic, where I earned my initial certifications as a Zabbix Specialist and Professional on version 3.0. The training experience drew me deeper into the world of Zabbix, especially after meeting a burgeoning group of enthusiasts in the country. I felt compelled to give back to the community that had supported me.
How long have you been using Zabbix? What kind of Zabbix-related tasks does your team tackle on a daily basis?
When I started my own company, becoming a Zabbix partner was a natural choice. To further contribute to the community, I pursued the Expert and Trainer certifications. It was the most challenging 14 days of my life, but it was worth it. For anyone serious about Zabbix, I highly recommend participating in official training sessions and actively engaging with the community through forums, local groups, Telegram, WhatsApp, blogs, and forums. This commitment to support and strengthen the community further.is also why we created our own wiki, which is accessible to everyone without restrictions.
Can you give us a few clues about what we can expect to hear during your Zabbix Summit presentation?
This year, I have prepared a demonstration for the Zabbix Summit showcasing how we integrate AI into our operations, including various modifications to the web interface that allow us to automate and streamline routine tasks. Besides showcasing these innovations, we will also be making some parts of our work available to the public. The main focus of my presentation will be on problem identification, automating the creation of preprocessing steps, and using a chatbot for creating hosts, reading configurations, and making modifications. Essentially, it’s a smart assistant and guide all in one.
The final section, which we find the most challenging, deals with automated event correlation and the creation of a topology, from which correlations partially derive and evaluate. We are using the new Zabbix 7.0 feature – root cause and symptoms – for visualization in Zabbix. Our goal is to showcase not only the capabilities of Zabbix in combination with AI, but also to contribute back to the community by sharing some of these developments freely.
In your experience, does Zabbix lend itself easily to enhancement via AI?
AI is something that truly fascinates us and is currently shaping the world. From our experience, we believe that the possibilities are limited only by our imagination. In the future, I can envision AI autonomously discovering elements that need to be monitored, integrating them into Zabbix, and configuring everything necessary for effective monitoring.
What changes do you think AI will bring to the world of monitoring in general over the next decade or so?
I foresee a shift in our roles, moving away from traditional IT tasks towards a focus on idea generation, control, and the customization of artificial intelligence. As AI continues to evolve, it will not only enhance automation but also empower us to explore and implement innovative solutions more effectively.
2024 marks Cloudflare’s 14th birthday. Birthday Week each year is packed with major announcements and the release of innovative new offerings, all focused on giving back to our customers and the broader Internet community. Birthday Week has become a proud tradition at Cloudflare and our culture, to not just stay true to our mission, but to always stay close to our customers. We begin planning for this week of celebration earlier in the year and invite everyone at Cloudflare to participate.
Months before Birthday Week, we invited teams to submit ideas for what to announce. We were flooded with submissions, from proposals for implementing new standards to creating new products for developers. Our biggest challenge is finding space for it all in just one week — there is still so much to build. Good thing we have a birthday to celebrate each year, but we might need an extra day in Birthday Week next year!
In case you missed it, here’s everything we announced during 2024’s Birthday Week:
Customers using Cloudflare to manage DNS can create a whole batch of records, enable proxying on many records, update many records to point to a new target at the same time, or even delete all of their records.
Taking the next step in advancing security with Ephemeral IDs, a new feature that generates a unique short-lived ID, without relying on any network-level information.
Speed Brain, our latest leap forward in speed, uses the Speculation Rules API to prefetch content for users’ likely next navigations — downloading web pages before they navigate to them and making pages load 45% faster.
Instant Purge invalidates cached content in under 150ms, offering the industry’s fastest cache purge with global latency for purges by tags, hostnames, and prefixes.
Next generation servers focused on exceptional performance and security, enhanced support for AI/ML workloads, and significant strides in power efficiency.
More powerful GPUs, expanded model support, enhanced logging and evaluations in AI Gateway, and Vectorize GA with larger index sizes and faster queries.
Persistent and queryable Workers logs, Node.js compatibility GA, improved Next.js support via OpenNext, built-in CI/CD for Workers, Gradual Deployments, Queues, and R2 Event Notifications GA, and more — making building on Cloudflare easier, faster, and more affordable.
Using new optimization techniques such as KV cache compression and speculative decoding, we’ve made large language model (LLM) inference lightning-fast on the Cloudflare Workers AI platform.
We’ve been working on something new — a platform for running containers across Cloudflare’s network. We already use it in production, for AI inference and more.
Extending our AI Assistant capabilities to help you build new WAF rules, added new AI bot and crawler traffic insights to Radar, and new AI bot blocking capabilities.
Our free plan is here to stay, and we reaffirm that commitment this week with 15 releases that make the Free plan even better.
One more thing…
Cloudflare serves millions of customers and their millions of domains across nearly every country on Earth. However, as a global company, the payment landscape can be complex — especially in regions outside of North America. While credit cards are very popular for online purchases in the US, the global picture is quite different. 60% of consumers across EMEA, APAC and LATAM choose alternative payment methods. For instance, European consumers often opt for SEPA Direct Debit, a bank transfer mechanism, while Chinese consumers frequently use Alipay, a digital wallet.
At Cloudflare, we saw this as an opportunity to meet customers where they are. Today, we’re thrilled to announce that we are expanding our payment system and launching a closed beta for a new payment method called Stripe Link. The checkout experience will be faster and more seamless, allowing our self-serve customers to pay using saved bank accounts or cards with Link. Customers who have saved their payment details at any business using Link can quickly check out without having to reenter their payment information.
These are the first steps in our efforts to expand our payment system to support global payment methods used by customers around the world.We’ll be rolling out new payment methods gradually, ensuring a smooth integration and gathering feedback from our customers every step of the way.
Until next year
That’s all for Birthday Week 2024. However, the innovation never stops at Cloudflare. Continue to follow the Cloudflare Blog all year long as we launch more products and features that help build a better Internet.
The continued growth of AI has fundamentally changed the Internet over the past 24 months. AI is increasingly ubiquitous, and Cloudflare is leaning into the new opportunities and challenges it presents in a big way. This year for Cloudflare’s birthday, we’ve extended our AI Assistant capabilities to help you build new WAF rules, added AI bot traffic insights on Cloudflare Radar, and given customers new AI bot blocking capabilities.
AI Assistant for WAF Rule Builder
At Cloudflare, we’re always listening to your feedback and striving to make our products as user-friendly and powerful as possible. One area where we’ve heard your feedback loud and clear is in the complexity of creating custom and rate-limiting rules for our Web Application Firewall (WAF). With this in mind, we’re excited to introduce a new feature that will make rule creation easier and more intuitive: the AI Assistant for WAF Rule Builder.
By simply entering a natural language prompt, you can generate a custom or rate-limiting rule tailored to your needs. For example, instead of manually configuring a complex rule matching criteria, you can now type something like, “Match requests with low bot score,” and the assistant will generate the rule for you. It’s not about creating the perfect rule in one step, but giving you a strong foundation that you can build on.
The assistant will be available in the Custom and Rate Limit Rule Builder for all WAF users. We’re launching this feature in Beta for all customers, and we encourage you to give it a try. We’re looking forward to hearing your feedback (via the UI itself) as we continue to refine and enhance this tool to meet your needs.
AI bot traffic insights on Cloudflare Radar
AI platform providers use bots to crawl and scrape websites, vacuuming up data to use for model training. This is frequently done without the permission of, or a business relationship with, the content owners and providers. In July, Cloudflare urged content owners and providers to “declare their AIndependence”, providing them with a way to block AI bots, scrapers, and crawlers with a single click. In addition to this so-called “easy button” approach, sites can provide more specific guidance to these bots about what they are and are not allowed to access through directives in a robots.txt file. Regardless of whether a customer chooses to block or allow requests from AI-related bots, Cloudflare has insight into request activity from these bots, and associated traffic trends over time.
Tracking traffic trends for AI bots can help us better understand their activity over time — which are the most aggressive and have the highest volume of requests, which launch crawls on a regular basis, etc. The new AI bot & crawler traffic graph on Radar’s Traffic page provides insight into these traffic trends gathered over the selected time period for the top known AI bots. The associated list of bots tracked here is based on the ai.robots.txt list, and will be updated with new bots as they are identified. Time series and summary data is available from the Radar API as well. (Traffic trends for the full set of AI bots & crawlers can be viewed in the new Data Explorer.)
Blocking more AI bots
For Cloudflare’s birthday, we’re following up on our previous blog post, Declaring Your AIndependence, with an update on the new detections we’ve added to stop AI bots. Customers who haven’t already done so can simply click the button to block AI bots to gain more protection for their website.
Enabling dynamic updates for the AI bot rule
The old button allowed customers to block verified AI crawlers, those that respect robots.txt and crawl rate, and don’t try to hide their behavior. We’ve added new crawlers to that list, but we’ve also expanded the previous rule to include 27 signatures (and counting) of AI bots that don’t follow the rules. We want to take time to say “thank you” to everyone who took the time to use our “tip line” to point us towards new AI bots. These tips have been extremely helpful in finding some bots that would not have been on our radar so quickly.
For each bot we’ve added, we’re also adding them to our “Definitely automated” definition as well. So, if you’re a self-service plan customer using Super Bot Fight Mode, you’re already protected. Enterprise Bot Management customers will see more requests shift from the “Likely Bot” range to the “Definitely automated” range, which we’ll discuss more below.
Under the hood, we’ve converted this rule logic to a Cloudflare managed rule (the same framework that powers our WAF). This enables our security analysts and engineers to safely push updates to the rule in real-time, similar to how new WAF rule changes are rapidly delivered to ensure our customers are protected against the latest CVEs. If you haven’t logged back into the Bots dashboard since the previous version of our AI bot protection was announced, click the button again to update to the latest protection.
The impact of new fingerprints on the model
One hidden beneficiary of fingerprinting new AI bots is our ML model. As we’ve discussed before, our global ML model uses supervised machine learning and greatly benefits from more sources of labeled bot data. Below, you can see how well our ML model recognized these requests as automated, before and after we updated the button, adding new rules. To keep things simple, we have shown only the top 5 bots by the volume of requests on the chart. With the introduction of our new managed rule, we have observed an improvement in our detection capabilities for the majority of these AI bots. Button v1 represents the old option that let customers block only verified AI crawlers, while Button v2 is the newly introduced feature that includes managed rule detections.
So how did we make our detections more robust? As we have mentioned before, sometimes a single attribute can give a bot away. We developed a sophisticated set of heuristics tailored to these AI bots, enabling us to effortlessly and accurately classify them as such. Although our ML model was already detecting the vast majority of these requests, the integration of additional heuristics has resulted in a noticeable increase in detection rates for each bot, and ensuring we score every request correctly 100% of the time. Transitioning from a purely machine learning approach to incorporating heuristics offers several advantages, including faster detection times and greater certainty in classification. While deploying a machine learning model is complex and time-consuming, new heuristics can be created in minutes.
The initial launch of the AI bots block button was well-received and is now used by over 133,000 websites, with significant adoption even among our Free tier customers. The newly updated button, launched on August 20, 2024, is rapidly gaining traction. Over 90,000 zones have already adopted the new rule, with approximately 240 new sites integrating it every hour. Overall, we are now helping to protect the intellectual property of more than 146,000 sites from AI bots, and we are currently blocking 66 million requests daily with this new rule. Additionally, we’re excited to announce that support for configuring AI bots protection via Terraform will be available by the end of this year, providing even more flexibility and control for managing your bot protection settings.
Bot behavior
With the enhancements to our detection capabilities, it is essential to assess the impact of these changes to bot activity on the Internet. Since the launch of the updated AI bots block button, we have been closely monitoring for any shifts in bot activity and adaptation strategies. The most basic fingerprinting technique we use to identify AI bot looking for simple user-agent matches. User-agent matches are important to monitor because they indicate the bot is transparently announcing who they are when they’re crawling a website.
The graph below shows a volume of traffic we label as AI bot over the past two months. The blue line indicates the daily request count, while the red line represents the monthly average number of requests. In the past two months, we have seen an average reduction of nearly 30 million requests, with a decrease of 40 million in the most recent month.This decline coincides with the release of Button v1 and Button v2. Our hypothesis is that with the new AI bots blocking feature, Cloudflare is blocking a majority of these bots, which is discouraging them from crawling.
This hypothesis is supported by the observed decline in requests from several top AI crawlers. Specifically, the Bytespider bot reduced its daily requests from approximately 100 million to just 50 million between the end of June and the end of August (see graph below). This reduction could be attributed to several factors, including our new AI bots block button and changes in the crawler’s strategy.
We have also observed an increase in the accountability of some AI crawlers. The most basic fingerprinting technique we use to identify AI bot looking for simple user-agent matches. User-agent matches are important to monitor because they indicate the bot is transparently announcing who they are when they’re crawling a website. These crawlers are now more frequently using their agents, reflecting a shift towards more transparent and responsible behavior. Notably, there has been a dramatic surge in the number of requests from the Perplexity user agent. This increase might be linked to previous accusationsthat Perplexity did not properly present its user agent, which could have prompted a shift in their approach to ensure better identification and compliance.
These trends suggest that our updates are likely affecting how AI crawlers interact with content. We will continue to monitor AI bot activity to help users control who accesses their content and how. By keeping a close watch on emerging patterns, we aim to provide users with the tools and insights needed to make informed decisions about managing their traffic.
Wrap up
We’re excited to continue to explore the AI landscape, whether we’re finding more ways to make the Cloudflare dashboard usable or new threats to guard against. Our AI insights on Radar update in near real-time, so please join us in watching as new trends emerge and discussing them in the Cloudflare Community.
We’ve been working on something new — a platform for running containers across Cloudflare’s network. We already use it in production for Workers AI, Workers Builds, Remote Browsing Isolation, and the Browser Rendering API. Today, we want to share an early look at how it’s built, why we built it, and how we use it ourselves.
In 2024, Cloudflare Workers celebrates its 7th birthday. When we first announced Workers, it was a completely new model for running compute in a multi-tenant way — on isolates, as opposed to containers. While, at the time, Workers was a pretty bare-bones functions-as-a-service product, we took a big bet that this was going to become the way software was going to be written going forward. Since introducing Workers, in addition to expanding our developer products in general to include storage and AI, we have been steadily adding more compute capabilities to Workers:
With each of these, we’ve faced a question — can we build this natively into the platform, in a way that removes, rather than adds complexity? Can we build it in a way that lets developers focus on building and shipping, rather than managing infrastructure, so that they don’t have to be a distributed systems engineer to build distributed systems?
In each instance, the answer has been YES. We try to solve problems in a way that simplifies things for developers in the long run, even if that is the harder path for us to take ourselves. If we didn’t, you’d be right to ask — why not self-host and manage all of this myself? What’s the point of the cloud if I’m still provisioning and managing infrastructure? These are the questions many are asking today about the earlier generation of cloud providers.
Pushing ourselves to build platform-native products and features helped us answer this question. Particularly because some of these actually use containers behind the scenes, even though as a developer you never interact with or think about containers yourself.
If you’ve used AI inference on GPUs with Workers AI, spun up headless browsers with Browser Rendering, or enqueued build jobs with the new Workers Builds, you’ve run containers on our network, without even knowing it. But to do so, we needed to be able to run untrusted code across Cloudflare’s network, outside a v8 isolate, in a way that fits what we promise:
You shouldn’t have to think about regions or data centers. Routing, scaling, load balancing, scheduling, and capacity are our problem to solve, not yours, with tools like Smart Placement.
You should be able to build distributed systems without being a distributed systems engineer.
Every millisecond matters — Cloudflare has to be fast.
There wasn’t an off-the-shelf container platform that solved for what we needed, so we built it ourselves — from scheduling to IP address management, pulling and caching images, to improving startup times and more. Our container platform powers many of our newest products, so we wanted to share how we built it, optimized it, and well, you can probably guess what’s next.
Global scheduling — “The Network is the Computer”
Cloudflare serves the entire world — region: earth. Rather than asking developers to provision resources in specific regions, data centers and availability zones, we think “The Network is the Computer”. When you build on Cloudflare, you build software that runs on the Internet, not just in a data center.
When we started working on this, Cloudflare’s architecture was to just run every service via systemd on every server (we call them “metals” — we run our own hardware), allowing all services to take advantage of new capacity we add to our network. That fits running NGINX and a few dozen other services, but cannot fit a world where we need to run many thousands of different compute heavy, resource hungry workloads. We’d run out of space just trying to load all of them! Consider a canonical AI workload — deploying Llama 3.1 8B to an inference server. If we simply ran a Llama 3.1 8B service on every Cloudflare metal, we’d have no flexibility to use GPUs for the many other models that Workers AI supports.
We needed something that would allow us to still take advantage of the full capacity of Cloudflare’s entire network, not just the capacity of individual machines. And ideally not put that burden on the developer.
The answer: we built a control plane on our own Developer Platform that lets us schedule a container anywhere on Cloudflare’s Network:
The global scheduler is built on Cloudflare Workers, Durable Objects, and KV, and decides which Cloudflare location to schedule the container to run in. Each location then runs its own scheduler, which decides which metals within that location to schedule the container to run on. Location schedulers monitor compute capacity, and expose this to the global scheduler. This allows Cloudflare to dynamically place workloads based on capacity and hardware availability (e.g. multiple types of GPUs) across our network.
Why does global scheduling matter?
When you run compute on a first generation cloud, the “contract” between the developer and the platform is that the developer must specify what runs where. This is regional scheduling, the status quo.
Let’s imagine for a second if we applied regional scheduling to running compute on Cloudflare’s network, with locations in 330+ cities, across 120+ countries. One of the obvious reasons people tell us they want to run on Cloudflare is because we have compute in places where others don’t, within 50ms of 95% of the world’s Internet-connected population. In South America, other clouds have one region in one city. Cloudflare has 19:
Running anywhere means you can be faster, highly available, and have more control over data location. But with regional scheduling, the more locations you run in, the more work you have to do. You configure and manage load balancing, routing, auto-scaling policies and more. Balancing performance and cost in a multi-region setup is literally a full-time job (or more) at most companies who have reached meaningful scale on traditional clouds.
But most importantly, no matter what tools you bring, you were the one who told the cloud provider, “run this container over here”. The cloud platform can’t move it for you, even if moving it would make your workload faster. This prevents the platform from adding locations, because for each location, it has to convince developers to take action themselves to move their compute workloads to the new location. Each new location carries a risk that developers won’t migrate workloads to it, or migrate too slowly, delaying the return on investment.
Global scheduling means Cloudflare can add capacity and use it immediately, letting you benefit from it. The “contract” between us and our customers isn’t tied to a specific datacenter or region, so we have permission to move workloads around to benefit customers. This flexibility plays an essential role in all of our own uses of our container platform, starting with GPUs and AI.
GPUs everywhere: Scheduling large images with Workers AI
In late 2023, we launched Workers AI, which provides fast, easy to use, and affordable GPU-backed AI inference.
The more efficiently we can use our capacity, the better pricing we can offer. And the faster we can make changes to which models run in which Cloudflare locations, the closer we can move AI inference to the application, lowering Time to First Token (TTFT). This also allows us to be more resilient to spikes in inference requests.
AI models that rely on GPUs present three challenges though:
Models have different GPU memory needs. GPU memory is the most scarce resource, and different GPUs have different amounts of memory.
Not all container runtimes, such as Firecracker, support GPU drivers and other dependencies.
AI models, particularly LLMs, are very large. Even a smaller parameter model, like @cf/meta/llama-3.1-8b-instruct, is at least 5 GB. The larger the model, the more bytes we need to pull across the network when scheduling a model to run in a new location.
Let’s dive into how we solved each of these…
First, GPU memory needs. The global scheduler knows which Cloudflare locations have blocks of GPU memory available, and then delegates scheduling the workload on a specific metal to the local scheduler. This allows us to prioritize placement of AI models that use a large amount of GPU memory, and then move smaller models to other machines in the same location. By doing this, we maximize the overall number of locations that we run AI models in, and maximize our efficiency.
Second, container runtimes and GPU support. Thankfully, from day one we built our container platform to be runtime agnostic. Using a runtime agnostic scheduler, we’re able to support gVisor, Firecracker microVMs, and traditional VMs with QEMU. We are also evaluating adding support for another one: cloud-hypervisor which is based on rust-vmm and has a few compelling advantages for our use case:
vhost-user-net support, enabling high throughput between the host network interface and the VM
vhost-user-blk support, adding flexibility to introduce novel network-based storage backed by other Cloudflare Workers products
all the while being a smaller codebase than QEMU and written in a memory-safe language
Our goal isn’t to build a platform that makes you as the developer choose between runtimes, and ask, “should I use Firecracker or gVisor”. We needed this flexibility in order to be able to run workloads with different needs efficiently, including workloads that depend on GPUs. gVisor has GPU support, while Firecracker microVMs currently does not.
gVisor’s main component is an application kernel (called Sentry) that implements a Linux-like interface but is written in a memory-safe language (Go) and runs in userspace. It works by intercepting application system calls and acting as the guest kernel, without the need for translation through virtualized hardware.
The resource footprint of a containerized application running on gVisor is lower than a VM because it does not require managing virtualized hardware and booting up a kernel instance. However, this comes at the price of reduced application compatibility and higher per-system call overhead.
To add GPU support, the Google team introduced nvproxy which works using the same principles as described above for syscalls: it intercepts ioctls destined to the GPU and proxies a subset to the GPU kernel module.
To solve the third challenge, and make scheduling fast with large models, we weren’t satisfied with the status quo. So we did something about it.
Docker pull was too slow, so we fixed it (and cut the time in half)
Many of the images we need to run for AI inference are over 15 GB. Specialized inference libraries and GPU drivers add up fast. For example, when we make a scheduling decision to run a fresh container in Tokyo, naively running docker pull to fetch the image from a storage bucket in Los Angeles would be unacceptably slow. And scheduling speed is critical to being able to scale up and down in new locations in response to changes in traffic.
We had 3 essential requirements:
Pulling and pushing very large images should be fast
We should not rely on a single point of failure
Our teams shouldn’t waste time managing image registries
We needed globally distributed storage, so we used R2. We needed the highest cache hit rate possible, so we used Cloudflare’s Cache, and will soon use Tiered Cache. And we needed a fast container image registry that we could run everywhere, in every Cloudflare location, so we built and open-sourced serverless-registry, which is built on Workers. You can deploy serverless-registry to your own Cloudflare account in about 5 minutes. We rely on it in production.
This is fast, but we can be faster. Our performance bottleneck was, somewhat surprisingly, docker push. Docker uses gzip to compress and decompress layers of images while pushing and pulling. So we started using Zstandard (zstd) instead, which compresses and decompresses faster, and results in smaller compressed files.
In order to build, chunk, and push these images to the R2 registry, we built a custom CLI tool that we use internally in lieu of running docker build and docker push. This makes it easy to use zstd and split layers into 500 MB chunks, which allows uploads to be processed by Workers while staying under body size limits.
Using our custom build and push tool doubled the speed of image pulls. Our 30 GB GPU images now pull in 4 minutes instead of 8. We plan on open sourcing this tool in the near future.
Anycast is the gift that keeps on simplifying — Virtual IPs and the Global State Router
We still had another challenge to solve. And yes, we solved it with anycast. We’re Cloudflare, did you expect anything else?
First, a refresher — Cloudflare operates Unimog, a Layer 4 load balancer that handles all incoming Cloudflare traffic. Cloudflare’s network uses anycast, which allows a single IP address to route requests to a variety of different locations. For most Cloudflare services with anycast, the given IP address will route to the nearest Cloudflare data center, reducing latency. Since Cloudflare runs almost every service in every data center, Unimog can simply route traffic to any Cloudflare metal that is online and has capacity, without needing to map traffic to a specific service that runs on specific metals, only in some locations.
The new compute-heavy, GPU-backed workloads we were taking on forced us to confront this fundamental “everything runs everywhere” assumption. If we run a containerized workflow in 20 Cloudflare locations, how does Unimog know which locations, and which metals, it runs in? You might say “just bring your own load balancer” — but then what happens when you make scheduling decisions to migrate a workload between locations, scale up, or scale down?
Anycast is foundational to how we build fast and simple products on our network, and we needed a way to keep building new types of products this way — where a team can deploy an application, get back a single IP address, and rely on the platform to balance traffic, taking load, container health, and latency into account, without extra configuration. We started letting teams use the container platform without solving this, and it was painfully clear that we needed to do something about it.
So we started integrating directly into our networking stack, building a sidecar service to Unimog. We’ll call this the Global State Router. Here’s how it works:
An eyeball makes a request to a virtual IP address issued by Cloudflare
Request sent to the best location as determined by BGP routing. This is anycast routing.
A small eBPF program sits on the main networking interface and ensures packets bound to a virtual IP address are handled by the Global State Router.
The main Global State Router program contains a mapping of all anycast IPs addresses to potential end destination container IP addresses. It updates this mapping based on container health, readiness, distance, and latency. Using this information, it picks a best-fit container.
Packets are forwarded at the L4 layer.
When a target container’s server receives a packet, its own Global State Router program intercepts the packet and routes it to the local container.
This might sound like just a lower level networking detail, disconnected from developer experience. But by integrating directly with Unimog, we can let developers:
Push a containerized application to Cloudflare.
Provide constraints, health checks, and load metrics that describe what the application needs.
Delegate scheduling and scaling many containers across Cloudflare’s network.
Get back a single IP address that can be used everywhere.
We’re actively working on this, and are excited to continue building on Cloudflare’s anycast capabilities, and pushing to keep the simplicity of running “everywhere” with new categories of workloads.
Our container platform actually started because of a very specific challenge, running Remote Browser Isolation across our network. Remote Browser Isolation provides Chromium browsers that run on Cloudflare, in containers, rather than on the end user’s own computer. Only the rendered output is sent to the end user. This provides a layer of protection against zero-day browser vulnerabilities, phishing attacks, and ransomware.
Location is critical — people expect their interactions with a remote browser to feel just as fast as if it ran locally. If the server is thousands of miles away, the remote browser will feel slow. Running across Cloudflare’s network of over 330 locations means the browser is nearly always as close to you as possible.
Imagine a user in Santiago, Chile, if they were to access a browser running in the same city, each interaction would incur negligible additional latency. Whereas a browser in Buenos Aires might add 21 ms, São Paulo might add 48 ms, Bogota might add 67 ms, and Raleigh, NC might add 128 ms. Where the container runs significantly impacts the latency of every user interaction with the browser, and therefore the experience as a whole.
It’s not just browser isolation that benefits from running near the user: WebRTC servers stream video better, multiplayer games have less lag, online advertisements can be served faster, financial transactions can be processed faster. Our container platform lets us run anything we need to near the user, no matter where they are in the world.
Using spare compute — “off-peak” jobs for Workers CI/CD builds
At any hour of the day, Cloudflare has many CPU cores that sit idle. This is compute power that could be used for something else.
Via anycast, most of Cloudflare’s traffic is handled as close as possible to the eyeball (person) that requested it. Most of our traffic originates from eyeballs. And the eyeballs of (most) people are closed and asleep between midnight and 5:00 AM local time. While we use our compute capacity very efficiently during the daytime in any part of the world, overnight we have spare cycles. Consider what a map of the world looks like at night-time in Europe and Africa:
As shown above, we can run containers during “off-peak” in Cloudflare locations receiving low traffic at night. During this time, the CPU utilization of a typical Cloudflare metal looks something like this:
We have many “background” compute workloads at Cloudflare. These are workloads that don’t actually need to run close to the eyeball because there is no eyeball waiting on the request. The challenge is that many of these workloads require running untrusted code — either a dependency on open-source code that we don’t trust enough to run outside of a sandboxed environment, or untrusted code that customers deploy themselves. And unlike Cron Triggers, which already make a best-effort attempt to use off-peak compute, these other workloads can’t run in v8 isolates.
On Builder Day 2024, we announced Workers Builds in open beta. You connect your Worker to a git repository, and Cloudflare builds and deploys your Worker each time you merge a pull request. Workers Builds run on our containers platform, using otherwise idle “off-peak” compute, allowing us to offer lower pricing, and hold more capacity for unexpected spikes in traffic in Cloudflare locations during daytime hours when load is highest. We preserve our ability to serve requests as close to the eyeball as possible where it matters, while using the full compute capacity of our network.
We developed a purpose-built API for these types of jobs. The Workers Builds service has zero knowledge of where Cloudflare has spare compute capacity on its network — it simply schedules an “off-peak” job to run on the containers platform, by defining a scheduling policy:
scheduling_policy: "off-peak"
Making off-peak jobs faster with prewarmed images
Just because a workload isn’t “eyeball-facing” doesn’t mean speed isn’t relevant. When a build job starts, you still want it to start as soon as possible.
Each new build requires a fresh container though, and we must avoid reusing containers to provide strong isolation between customers. How can we keep build job start times low, while using a new container for each job without over-provisioning?
We prewarm servers with the proper image.
Before a server becomes eligible to receive an “off peak” job, the container platform instructs it to download the correct image. Once the image is downloaded and cached locally, new containers can start quickly in a Firecracker VM after receiving a request for a new build. When a build completes, we throw away the container, and start the next build using a fresh container based on the prewarmed image.
Without prewarming, pulling and unpacking our Workers Build images would take roughly 75 seconds. With prewarming, we’re able to spin up a new container in under 10 seconds. We expect this to get even faster as we introduce optimizations like pre-booting images before new runs, or Firecracker snapshotting, which can restore a VM in under 200ms.
Workers and containers, better together
As more of our own engineering teams rely on our containers platform in production, we’ve noticed a pattern: they want a deeper integration with Workers.
We plan to give it to them.
Let’s take a look at a project deployed on our container platform already, Key Transparency. If the container platform were highly integrated with Workers, what would this team’s experience look like?
Cloudflare regularly audits changes to public keys used by WhatsApp for encrypting messages between users. Much of the architecture is built on Workers, but there are long-running compute-intensive tasks that are better suited for containers.
We don’t want our teams to have to jump through hoops to deploy a container and integrate with Workers. They shouldn’t have to pick specific regions to run in, figure out scaling, expose IPs and handle IP updates, or set up Worker-to-container auth.
We’re still exploring many different ideas and API designs, and we want your feedback. But let’s imagine what it might look like to use Workers, Durable Objects and Containers together.
In this case, an outer layer of Workers handles most business logic and ingress, a specialized Durable Object is configured to run alongside our new container, and the platform ensures the image is loaded on the right metals and can scale to meet demand.
I didn’t have to worry about placement, scaling, service discovery authorization, and I was able to leverage integrations into other services like KV and R2 with just a few lines of code. The container platform took care of routing, placement, and auth. If I needed more instances, I could call the binding with a new ID, and the platform would scale up containers for me.
We are still in the early stages of building these integrations, but we’re excited about everything that containers will bring to Workers and vice versa.
So, what do you want to build?
If you’ve read this far, there’s a non-zero chance you were hoping to get to run a container yourself on our network. While we’re not ready (quite yet) to open up the platform to everyone, now that we’ve built a few GA products on our container platform, we’re looking for a handful of engineering teams to start building, in advance of wider availability in 2025. And we’re continuing to hire engineers to work on this.
We’ve told you about our use cases for containers, and now it’s your turn. If you’re interested, tell us here what you want to build, and why it goes beyond what’s possible today in Workers and on our Developer Platform. What do you wish you could build on Cloudflare, but can’t yet today?
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