Tag Archives: ConsumerBackup

Things That Used to Be Science Fiction (and Aren’t Anymore)

Post Syndicated from Yev original https://www.backblaze.com/blog/things-that-used-to-be-science-fiction-and-arent-anymore/

A decorative image showing a spaceship beaming up the Backblaze logo.

The year is 2023, and the human race has spread across the globe. Nuclear powered flying cars are everywhere, and the first colonies have landed on Mars! [Radio crackles.] 

Okay, so that isn’t exactly how it’s gone down, but in honor of Halloween, the day celebrates the whimsy of all things being possible, let’s talk about things that used to be science fiction and aren’t anymore.

Artificial Intelligence (AI)

Have we gotten reader fatigue from this topic yet? (As technology people by nature, we’re deep in it.) The rise of generative AI over the past year or so has certainly brought this subject into the spotlight, so in some ways it seems “early” to judge all the ways that AI will change things. On the other hand, there are lots of tools and functions we’ve been using for a while that have been powered by AI algorithms, including AI assistants. 

Shout out to this content creator for a hilarious video.

At the risk of not doing this topic justice in this list, I’ll say that there’s plenty of reporting on—and plenty of potential for—AI now and in the future. 

Aliens

This year, the U.S. House Oversight Committee was conducting an investigation on unidentified flying objects (UFOs). While many UFOs turn out to be things like weather balloons and drones designed for home use, well, some apparently aren’t. Three military veterans, including a former intelligence officer, went on record saying that the government has a secret facility where it’s been reverse engineering highly advanced vehicles, and that the U.S. has recovered “non-human biologics” from these crash sites. (Whatever that means—but we all know what that means, right…) 

Here’s the video, if you want to see for yourself. 

Weirdly, the public response was… not much of one. (The last couple of years have been “a year”.) But, chalk this one up as confirmed. 

Space Stations

The list of sci-fi shows and books set on space stations is definitely too long to list item by item. Depending on your age (and we won’t ask you to tell us), you may think of Isaac Asimov’s Foundation series (the books), Star Wars, Zenon, Girl of the 21st Century (or maybe the Zequel?), Babylon 5, or the Expanse. 

Back in the real world, the International Space Station (ISS) has been in orbit since 1998 and runs all manner of scientific experiments. Notably, these experiments include the Alpha Meter Spectrometer (AMS-02) which is designed to detect things like dark matter and antimatter and solve the fundamental mysteries of the universe. (No big deal.) 

For those of us stuck on Earth (for now), you can keep up with the ISS in lots of ways. Check out this map that lets you track whether you can see it from your current location. (Wave the next time it floats over!) And, of course, there are some fun YouTube channels streaming the ISS. Here’s just one:  

Universal Translators

Okay, universal translators is the cool sci-fi name, but if you want the actual, machine learning (ML) name, folks call that interlingual machine translation. Translation may seem straightforward at first glance, but, as this legendary Star Trek episode demonstrates, things are not always so simple. 

And sure, it’s easy to say that this is an unreasonable standard given that most human languages are known—but are they? Native language reclamation projects like those from the Cherokee and Oneida tribes demonstrate how easy it is to lose the nuance of a language without those who natively speak it. Advanced degrees in poetry translation, like this Masters of Fine Arts from the University of Iowa (go Hawks!), help specialists grapple with and capture the nuance between smell, scent, odor, and stench across different languages. And, add to those challenges that translators also have to contend with the wide array of accents in each language. 

With that in mind, it’s pretty amazing that we now have translation devices that can be as small as earbuds. Most still require an internet connection, and some are more effective than others, but it’s safe to say we live in the future, folks. Case in point: I had a wine tasting in Tuscany a few months ago where we used Google Translate exclusively to speak with the winemaker and proprietor. 

iPads

“What?” you say. “iPads are so normal!” Sure, now you’re used to touch screens. But, let me present you with this image from a show that is definitely considered science fiction:

Shockingly, not an iPad.

Yes, folks, that’s Captain Jean Luc Picard from Star Trek: The Next Generation. And here’s a later one, from Star Trek: Deep Space Nine. 

These are plans for the arboretum, so Keiko is probably dropping some knowledge.

Star Trek wikis describe the details of a Personal Access Display Device, or PADD, including a breakdown of how they changed over time in the series. Uhura even had a “digital clipboard” in the original Star Trek series: 

We’d have to revisit the episode to see what this masterful side-eye is about.

And, just for the record, we’ll always have a soft spot in our heart for Chief O’Brien’s love of backups.

Robot Domestic Laborer

If you were ever a fan of this lovely lady—

Rosie the Robot, of course, longtime employee and friend of The Jetsons.

—then you’ll be happy to know that your robot caretaker(s) have arrived. Just as Rosie was often seen using a separate vacuum cleaner, they’re not all integrated into one charming package—yet. If you’re looking for the full suite of domestic help, you’ll have to get a few different products. 

First up, the increasingly popular (and, as time goes on, increasingly affordable) robot vacuum. There are tons of models, from the simple vacuum to the vacuum/mop. While they’re reportedly prone to some pretty hilarious (horrific?) accidents, having one or several of these disk-shaped appliances saves lots of folks lots of time. Bonus: just add cat, and you have adorable internet content in the comfort of your own home. 

Next up, the Snoo, marketed as a smart bassinet, will track everything baby, then use that data to help said baby sleep. Parents who can afford to buy or rent this item sing its praises, noting that you can swaddle the baby for safety and review the data collected to better care for your child. 

And, don’t forget to round out your household with this charming toilet cleaning robot

Robot Bartenders

In this iconic scene from The Fifth Element, Luc Besson’s 1997 masterpiece, a drunken priest waxes poetic about a perfect being (spoiler: she’s a woman) to a robot bartender. “Do you know what I mean?” the priest asks. The robot shakes its head. “Do you want some more?”

Start at about 2:00 minutes.

These days, you can actually visit robot bartenders in Las Vegas or on Royal Caribbean cruise ships. Or, if you’re looking for a robot bartender that does more than serve up a great Sazerac, you can turn to Brillo, a robot bartender powered by AI who can also engage in complex dialogue. 

Please politely ignore that his face is the stuff of nightmares…it’s what’s on the inside (and in the glass) that counts.

And, if leaving your house sounds terrible, don’t worry: you can also get a specialized appliance for your home. 

It’s a Good Time to Be Cloud Storage

One thing that all these current (and future) tech developments have in common: you never see them carting something trailing wires. That means (you guessed it!) that they’re definitely using a central data source delivered via wireless network, a.k.a the cloud.

After you’ve done all the work to, say, study an alien life form or design and program the perfect cocktail, you definitely don’t want to do that work twice. And, do you see folks slowing down to schedule a backup? Definitely not. Easy, online, always updating backups are the way to go.

So, we’re not going to say Backblaze Computer Backup makes the list as a sci-fi idea that we’ve made real; we’re just saying that it’s probably one of those things that people leave off-stage, like characters brushing their teeth on a regular basis. And, past or future, we’re here to remind you that you should always back up your data.

Backup Is Past, Present, and Future 

Things We Still Want (Get On It, Scientists!) 

Everything we just listed is really cool and all, but let’s not forget that we are still waiting for some very important things. Help us out scientists; we really need these: 

  • Flying cars
  • Faster than light space travel
  • Teleportation 
  • Matter replicators (3D printing isn’t quite there)

We feel compelled to add that, despite our jocular tone, the line between science and science fiction has always been something of a thin one. Studies have shown and inventors like Motorola’s Martin Cooper have gone on record pointing to their inspiration in the imaginative works of science fiction. 

So, that leaves us standing by for new developments! Let’s see what 2024 brings. Let us know in the comments section what cool tech in your life fits this brief.

The post Things That Used to Be Science Fiction (and Aren’t Anymore) appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

How to Manage Your Family’s Backups

Post Syndicated from Yev original https://www.backblaze.com/blog/groups-speeds-family-backup/

A decorative image showing faces on laptop screens.

When it comes to navigating the treacherous landscape of a household’s digital ecosystem, from smartphones and laptops to smart homes and millions of subscriptions, there often emerges a silent hero—the ever-humble, quietly toiling, underappreciated Family IT Manager. This unsung role, typically filled by a tech-savvy-est member of the family, takes on the responsibility of keeping everyone’s digital lives running smoothly. Maybe you know one of these vaillant souls. Or maybe, just maybe, it’s you. 

As the Family IT Manager, having one more arrow in your quiver with which to slay the dreaded data loss dragon is always helpful. And that’s what Backblaze Groups is all about—making it easier for you to keep track of everyone’s data in one place. 

Today, we’re sharing some practical tips and tricks for using Groups to better manage your family’s backups.

Have You Checked Out v9.0?

Backblaze recently rolled out v9.0 to all Backblaze Computer Backup users. If you haven’t had a chance, you can read all about the latest version, including the new Restore App.

What Are Backblaze Groups?

Groups helps you manage the backups your family creates without having to log in and out of individual accounts. This makes it simple to keep track of everyone in one place. All the backup accounts are linked to the same credit card (they can Venmo you later), and you can even help someone else in your family create a backup or restore files easily with Groups. Need to help a family member with a computer emergency? Log in, access their most recent backup, and restore everything. Is your sibling unsure that you really added Backblaze to their computer? Log in, view their account, and get the screenshots to prove it to them (and everyone else). 

By the way, this would be a great time to give the new Restore App, included with Backblaze Computer Backup v9.0, a spin.

One point of clarification: You might see Backblaze Groups referred to as “Business Groups,” but you don’t have to be a business to use Groups. They work equally well for businesses and personal users alike, including Family IT Managers (and, truly, running family IT is kind of like running a business, isn’t it?).

Why Use Groups?

You can already manage multiple computers on a single Backblaze account. So why use Groups instead? Well, with Groups, each user has individual access to, and control of, their account. You—as Group administrator—manage billing and, as needed, data recovery. This is a more secure and safer method than sharing the same account credentials among several computers used by different people.

Have multiple households or groupings of folks in your life that you need to manage? You can have as many Groups as you like to help you keep track of everyone and everything, and each of those Groups can have separate billing. 

What Do I Need to Know About Setting Up Backblaze Groups for My Family?

The Groups feature streamlines the management of the accounts you need to monitor. As the Group administrator, you have total control over who’s included as part of your Group. You can send out email invitations, or alternatively, you can use a unique Group invitation link that allows anyone you share it with to easily join. 

A screenshot of a Backblaze account showing how to create a Group.
Here’s the visual of where you’d find everything in your account.

Being in a Group is entirely voluntary. Any member of a Group can leave any time they want, and Group administrators can also remove individuals from a Group at any time. 

If you dissolve your Group for some reason or if someone chooses to leave, the removed person can decide whether they want to keep using Backblaze by establishing their own payment method. Perfect for when it’s time to wean the kiddos off of your shared accounts—whether they like it or not.

One last note: while you can set up and administer more than one Group with separate billing, you can only be a member in one Group. 

Those are all the caveats, really. If you want to read more about the step-by-step instructions, check out our Help article about creating a Group.

Invite Members: The More the Merrier

Once you create a Group, you can invite members to join it. Copy the Group invite link Backblaze generates automatically for you. Give it to friends and family via email, chat, or any other means you’d like. 

A screenshot of a Backblaze account showing how to invite Group members.
We promise to send the emails. You may have to remind them to check their email.

When the person you’ve invited clicks on the link, they will be prompted to either create a Backblaze account (if they don’t have one) or log in to their existing account. After completing this step, they will be prompted to download Backblaze. If they are already using Backblaze, there is no need for a reinstallation; they will seamlessly become a part of your Group.

Once an existing user successfully joins your Group, they’ll be under your billing account. Their existing credit card will automatically receive a prorated refund for the remaining portion of their previous Backblaze license. There is no need to worry about re-uploading data—their backup remains securely stored in Backblaze.

Newcomers to Backblaze can download and install the client to initiate their initial backup process. As the Group administrator, you will have the capability to monitor their backup progress. Remember that the first backup of data may take some time, but after that, everything will run smoothly in the background. 

Go Forth and Conquer, Mighty IT Manager

We understand that being the go-to “tech person” for your family and friends can be challenging. We hope that Groups simplifies the process, making it easier for you to help keep your family’s data safe.

The post How to Manage Your Family’s Backups appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

A Beginner’s Guide to External Hard Drives

Post Syndicated from Nicole Gale original https://www.backblaze.com/blog/a-beginners-guide-to-external-hard-drives/

A while back, I received a frantic phone call from a long time friend who teaches ninth grade English. Now, don’t get me wrong, this friend, let’s call her Alex, is a tech-savvy person. She has more apps on her smartphone than I knew existed, but she had never used an external hard drive before. 

Her school district had given them out to help make remote learning easier on teachers, but she was nervous about using it incorrectly, breaking it, or even just being able to find it on her computer. And she was a little embarrassed because it seemed like something everyone else already knew how to use.

If you’ve ever felt a bit lost when it comes to hard drives, don’t worry—you’re not alone. If you’re one of many folks who’ve asked themselves, “What is this thing?” and “How will it be helpful to me?” and “What if I break it?” then I’m here to walk you through everything I walked Alex through. Lots of folks have the same questions, and we’ll answer them in this guide for setting up and protecting your new hard drive.

A Guide to Setting Up Your First External Hard Drive

Getting Started

While it might seem like a no-brainer, the first step for setting up your hard drive is to plug it into your computer. Small, external, portable hard drives typically have one cord that plugs into your computer so you can transfer data. It also powers the hard drive. Some models may have another cord for added power—if so, you’ll want to plug in both.

Finding Your Hard Drive on Your Computer

On a Mac, locating your connected external drive is straightforward. Open Finder, which you can access by clicking the default Finder icon in your applications Dock, using Command + Space bar to search for Finder, or pressing Shift + Command + C. Once in Finder, your drives should appear either immediately or in the left-hand navigation column under “Locations.” Click on the specific drive you want to access to view its contents.

For Windows computers, the steps may vary depending on your Windows version. In general, you can find your drives in File Explorer by clicking on Computer or This PC in the left-hand navigation bar of a File Explorer window. If you’re unsure how to open File Explorer, look for it in your Start Menu, or try clicking on your desktop and pressing Windows Key + E together. Once you’ve located your drives, simply click on the one you wish to explore to access its contents.

Saving Files to Your External Hard Drive

External hard drives are a breeze to use. Once you’ve plugged them in and found them on your computer, you can simply copy files onto the hard drive by clicking and dragging them into the Finder or File Explorer window. This creates a copy on your hard drive, while leaving the original on your computer or laptop. 

External Hard Drive Best Practices

Once you know how to use your external hard drive, there are a number of things you can do to maintain it and keep it organized. Your hard drive will fail eventually (more on that later), but there are things you can do to keep it working as long as possible. And there are things you can do to make sure you can easily find what you’re looking for. 

1. Keep Your Drive Clean

Maintaining the cleanliness of your external hard drive involves two essential steps: caring for the hard drive itself and keeping the surrounding computer area tidy. The biggest priority is to ensure that both your hard drive and its immediate environment remain free from dust. A dust-free environment contributes to unimpeded airflow within your device, reducing the risk of overheating. If your hard drive has already been exposed to a dusty environment, compressed air is the most effective cleaning tool to remove it.

To effectively use compressed air, first identify key areas for cleaning. Look for the fan vent, inspect the USB ports, and examine other spots on the external hard drive that may accumulate dust over time. Then, simply blast those areas with the compressed air to remove some of the built up dust. (Bonus: it’s super fun.)

Lastly, it’s crucial to maintain an uncluttered area around your external hard drive to facilitate optimal airflow. Take the time to relocate any objects that might obstruct the airflow, such as books, papers, and other potential obstructions. This simple step can significantly enhance the longevity and performance of your external hard drive.

2. Keep Your Operating System Up to Date

The second best practice has more to do with your computer or laptop than your hard drive, but that’s what your hard drive connects to—so it’s important to keep it working, too. 

We have all hit “remind me later” on an update dialog from our computer at some point in our lives, but updating your operating system (OS) will ensure that your computer is secure, that your system can run better, and that hard drives are able to properly connect to your files. Updating your OS can vary depending on what kind of computer you have. The best place to look for how to update your OS is in your system’s preferences.

Depending on the age of your computer, however, you should reach out to your local IT person before updating. Some older computers are not able to run, or run very poorly, on newer systems.

3. Know What’s On Your External Hard Drive

External hard drives are simple: you plug them in, they appear on your computer, and you can simply click and drag your files onto them to copy the files onto the hard drive. If you’re a more advanced user, you may have set up your external hard drive so that there are files that only exist on that device. Either way, it’s important to monitor what’s on your external hard drive and minimize digital clutter, just like you would with your computer or laptop. You can do this by periodically checking your drive to make sure your files are up to date and still needed.

4. Delete Duplicates

When you’re reviewing the contents of your external hard drive, keep in mind the significance of deleting duplicates. There are times when we unintentionally generate multiple copies of a project or document or save several versions of the same file, especially when finalizing edits. Removing redundant duplicates not only contributes to a speedier hard drive performance but also creates room for additional files. You can either manually inspect your files for duplications or use specialized applications designed to detect and delete duplicate files residing on your drive.

Protecting Your Data on an External Hard Drive

3-2-1 Backup

Implementing a 3-2-1 backup strategy means maintaining a minimum of three complete copies of your data. Two of these copies should reside locally but on distinct types of media, such as an external hard drive. The third copy must be stored offsite, away from your primary location. For instance, if you have your files on your computer and an external hard drive (which should be stored separately from your computer when not in use), you should maintain one additional copy stored independently, beyond the confines of your home. This is where the cloud comes in.

There are several cloud-based services that will back up your computer and your attached drives. We’re partial to our own, of course, and, here’s our guide to making sure your external hard drives are backed up. And, with Backblaze’s Forever Version History, you’ll always have a copy of your hard drive data, updated from the most recent time you plugged it in.

Prepare for a Drive Failure

The only truth about computer hardware is that it will fail eventually. We know a little bit about that. Most hard drive manufacturer warranties span only three to five years, and budget-friendly drives often have even shorter lifespans. These time frames don’t factor in variables like physical wear and tear, specific make or model, or storage conditions.

When using an external hard drive, you have to prepare for the day that it fails. Fortunately, there are several methods to monitor your external hard drive’s health, with telltale signs that it’s approaching the end of its service life. These signs may include unusual clicking or screeching sounds, sluggish performance, and frequent errors when attempting to access folders on the drive. You can also manually assess your drives’ status directly from your computer.

How to Find Out if Your Drive Is Failing

For a Windows computer, you’ll use a simple command prompt that will tell your computer where to look and what to check. Just right-click the Start menu on your computer, select Run, and type “cmd” or type “cmd” into the search bar. In the Command Line window that opens, copy and paste wmic diskdrive get status and hit enter. This command will run and it will return “Pred Fail” if your drive is not performing, or “OK” if the drive is performing well.

For a Mac computer, you can monitor the status of your external hard drive by opening Disk Utility. You can find it by going to Applications and then Utilities. Next, you will click on the drive you would like to test to see how it’s performing. Click the View button in the toolbar, then select Show SMART Status. This will display the SMART status of your hard drive as either “Verified” (healthy) or “Failing” (indicating a potential problem). Disk Utility will not detect or repair all problems that a disk may have, but it can give you a general picture.

Note: The process for running these diagnostics may vary slightly depending on your OS and the specific utility you use. 

How to Run SMART Diagnostics on Your Hard Drive

Running SMART (Self-Monitoring, Analysis, and Reporting Technology) diagnostics on your hard drive is a smart (see what we did there?) way to assess its health and predict potential issues. SMART diagnostics provide valuable insights into your drive’s performance and can help you detect problems before they lead to data loss. 
You can use third-party software utilities like CrystalDiskInfo or HDDScan to access more detailed SMART data and view drive health in a user-friendly interface. Download and install one of these tools, then launch it and select your hard drive to view its SMART attributes and health status.

In Conclusion

Starting out with an external hard drive is exactly like starting out with any piece of technology you might own. The more you educate yourself on the ins and outs of taking care of it, the better it will run for you. But if something bad were to happen, you should always have a backup plan (we suggest Backblaze, but you probably already know that) to protect your new piece of equipment.

External Hard Drive FAQs

1. How do I find a hard drive on my computer?

On a Mac, open Finder. Once in Finder, your drives should appear either immediately or in the left-hand navigation column under “Locations.” For Windows computers, the steps may vary depending on your Windows version. In general, you can find your drives in File Explorer by clicking on Computer or This PC in the left-hand navigation bar of a File Explorer window. 

2. How do I save files to a hard drive?

Once you’ve plugged in your hard drive and found it on your computer, you can simply copy files onto the hard drive by clicking and dragging them into the Finder or File Explorer window. This creates a copy on your hard drive, while leaving the original on your computer or laptop. 

3. How do I keep my hard drive maintained?

Keeping your drive clean and dust-free is the best way to maintain it. This involves two essential steps: caring for the hard drive itself and keeping the surrounding computer area tidy. The biggest priority is to ensure that both your hard drive and its immediate environment remain free from dust. A dust-free environment contributes to unimpeded airflow within your device, reducing the risk of overheating. If your hard drive has already been exposed to a dusty environment, compressed air is the most effective cleaning tool to remove it.

4. How do I know if my hard drive is failing?

There are several telltale signs that your hard drive is approaching the end of its service life. These signs may include unusual clicking or screeching sounds, sluggish performance, and frequent errors when attempting to access folders on the drive. You can also manually assess your drives’ status directly from your computer.

The post A Beginner’s Guide to External Hard Drives appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Restore Like Never Before: Introducing Backblaze Computer Backup v9.0

Post Syndicated from Yev original https://www.backblaze.com/blog/restore-like-never-before-introducing-backblaze-computer-backup-v9-0/

A decorative image displaying the title Backblaze Computer Backup and v9.0.

Get ready. The release of Backblaze Computer Backup 9.0 is rolling out now through the end of September.

Backblaze Computer Backup 9.0 is available today in early access, and restoring your files is about to get a whole lot easier.

What’s New in Backblaze Computer Backup 9.0?

Whether you’re a longtime user or just getting started with Backblaze, version 9.0 provides you with an unparalleled backup and restore solution. With our latest release, you get our most requested feature: a dedicated restore app for both macOS and Windows clients that makes the process of restoring your data even more intuitive, seamless, and streamlined than before. The new version also comes with essential bug fixes and performance improvements to keep your back up experience ahead of the curve for both security and speed. 

Backblaze Restore App: macOS and Windows Highlights

Whether you’re using our macOS or Windows clients, you can now recover your important data with even more ease.

Here’s a peek into some of the new features we have in store with our new Restore Client App: 

  • Simplified restore initiation process. When you’ve lost important files, the last thing you want is a demanding process sitting between you and restoring your data. With the restore app, you authenticate your Backblaze account and initiate the restore directly from your desktop. Once authenticated, you can browse your file tree and kick off the restore process immediately.
  • No limits for restore size. There are no limits to restore sizes inside of the restore app. Conserving disk space is important and you shouldn’t have to worry about downloading a .zip and having enough additional space to unzip it as well. 

If you’re interested in a comprehensive tutorial on how to use the new restore app, we’re here to guide you. Let us walk you through the process.

We’re excited that our version 9.0 release compliments your already robust methods of accessing your data. To access your backup from anywhere, you can log in to www.backblaze.com to initiate a restore and use our iOS and Android apps to access your files on the go. 

Backblaze v9.0 Is Available in Early Access Today: September 13, 2023

We will be taking feedback and slowly auto-updating all users in the coming weeks, but if you can’t wait and want to download the early access release now on your Mac or PC:

  1. Go to: https://www.backblaze.com/status/backup-beta
  2. Select your operating system and download the v9.0 app.
  3. Install the early access release on your computer.

Please note, since this is in early access you might hit some bugs. Please reach out to our Support Team if you have any questions or if you want to give feedback—we always like to know how things are going.

The post Restore Like Never Before: Introducing Backblaze Computer Backup v9.0 appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

What’s the Diff: NAS vs. SAN

Post Syndicated from Vinodh Subramanian original https://www.backblaze.com/blog/whats-the-diff-nas-vs-san/

A diagram showing how NAS vs. SAN store data on a network.

The terms NAS and SAN can be confusing—the technology is similar and, making matters worse, the acronyms are the reverse of each other. NAS stands for network attached storage and SAN stands for storage area network. They were both developed to solve the problem of making stored data available to many users at once. But, they couldn’t be more different in how they achieve that goal.

The TL/DR:

  • NAS is a single storage device that serves files over ethernet and is relatively inexpensive. NAS devices are easier for a home user or small business to set up.
  • A SAN is a tightly coupled network of multiple devices that is more expensive and complex to set up and manage. A SAN is better suited for larger businesses and requires administration by IT staff. 

Read on and we’ll dissect the nuances of NAS and SANs to help you make informed decisions about which solution best suits your storage needs.

Check Out Our New Technical Documentation Portal

When you’re working on a storage project, you need to be able to find instructions about the tools you’re using quickly. And, it helps if those instructions are easy to use, easy to understand, and easy to share. Our Technical Documentation Portal has been completely overhauled to deliver on-demand content in a user-friendly way so you can find the information you need. Check out the NAS section, including all of our Integration Guides.

Basic Definitions: What Is NAS?

NAS is a device or devices with a large data storage capacity that provides file-based data storage services to other devices on a network. Usually, they also have a client or web portal interface that’s easy to navigate, as well as services like QNAP’s Hybrid Backup Sync or Synology’s Hyper Backup to help manage your files. In other words, NAS is synonymous with user-friendly file sharing. 

A photo of a Synology NAS device.
NAS with eight drive bays for 3.5″ disk drives.

At its core, NAS operates as a standalone device connected to a network, offering shared access to files and folders. NAS volumes appear to the user as network-mounted volumes. The files to be served are typically contained on one or more hard drives in the system, often arranged in RAID arrays. Generally, the more drive bays available within the NAS, the larger and more flexible storage options you have.

Key Characteristics of NAS:

  • File-Level Access: NAS provides file-level access, ideal for environments where collaborative work and content sharing are paramount.
  • Simplicity: NAS solutions offer straightforward setups and intuitive interfaces, making them accessible to users with varying levels of technical expertise.
  • Scalability: While NAS devices can be expanded by adding more drives, there may be limitations in terms of performance and scalability for large-scale enterprise use.

How NAS Works

The NAS device itself is a network node—much like computers and other TCP/IP devices, all of which maintain their own IP address—and the NAS file service uses the ethernet network to send and receive files. This system employs protocols like network file system (NFS) and server message block (SMB), enabling seamless data exchange between multiple users.

A diagram showing how a NAS stores information on a network. A NAS device is at the starting point, flowing into a network switch, then out to network connected clients (computers).
The NAS system and clients connect via your local network—all file service occurs via ethernet.

Benefits of NAS

NAS devices are designed to be easy to manage, making them a popular choice for home users, small businesses, and departments seeking straightforward centralized storage. They offer an easy way for multiple users in multiple locations to access data, which is valuable when users are collaborating on projects or need to share information. 

For individual home users, if you’re currently using external hard drives or direct attached storage, which can be vulnerable to drive failure, upgrading to a NAS ensures your data is better protected.  

For small business or departments, installing NAS is typically driven by the desire to share files locally and remotely, have files available 24/7, achieve data redundancy, have the ability to replace and upgrade hard drives in the system, and most importantly, support integrations with cloud storage that provide a location for necessary automatic data backups.

NAS offers robust access controls and security mechanisms to facilitate collaborative efforts. Moreover, it empowers non-technical individuals to oversee and manage data access through an embedded web server. Its built-in redundancy, often achieved through RAID configurations, ensures solid data resilience. This technology merges multiple drives into a cohesive unit, mimicking a single, expansive volume capable of withstanding the failure of a subset of its constituent drives.

Download Our Complete NAS Guide ➔ 

Summary of NAS Benefits:

  • Relatively inexpensive.
  • A self-contained solution.
  • Easy administration.
  • Remote data availability and 24/7 access.
  • Wide array of systems and sizes to choose from.
  • Drive failure-tolerant storage volumes.
  • Automatic backups to other devices and the cloud.

Limitations of NAS

The weaknesses of NAS primarily revolve around scalability and performance. If more users need access, the server might struggle to keep pace. If you overprovisioned your NAS, you may be able to add storage. But sooner or later you’ll need to upgrade to a more powerful system with a bigger on-board processor, more memory, and faster and larger network connections. 

Another drawback ties back to ethernet’s inherent nature. Ethernet divides data into packets, forwarding them to their destination. Yet, depending on network traffic or other issues, potential delays or disorder in packet transmission can hinder file availability until all packets arrive and are put back in order. 

Although minor latency (slowness) is not usually noticed by users for small files, in data-intensive domains like video production, where large files are at play, even milliseconds of latency can disrupt operations, particularly video editing workflows.

Basic Definitions: What Is a SAN?

On the other end of the spectrum, SANs are engineered for high-performance and mission-critical applications. They function by connecting multiple storage devices, such as disk arrays or tape libraries, to a dedicated network that is separate from the main local area network (LAN). This isolation ensures that storage traffic doesn’t interfere with regular network traffic, leading to optimized performance and data availability.

Unlike NAS, a SAN operates at the block level, allowing servers to access storage blocks directly. This architecture is optimized for data-intensive tasks like database management and virtualization or video editing, where low latency and consistent high-speed access are essential.

Key Characteristics of SANs:

  • Block-Level Access: SANs provide direct access to storage blocks, which is advantageous for applications requiring fast, low-latency data retrieval.
  • Performance: SANs are designed to meet the rigorous demands of enterprise-level applications, ensuring reliable and high-speed data access.
  • Scalability: SANs offer greater scalability by connecting multiple storage devices, making them suitable for businesses with expanding storage needs.

How Does a SAN Work?

A SAN is built from a combination of servers and storage over a high speed, low latency interconnect that allows direct Fibre Channel (FC) connections from the client to the storage volume to provide the fastest possible performance. The SAN may also require a separate, private ethernet network between the server and clients to keep the file request traffic out of the FC network for even more performance. 

By joining together the clients, SAN server, and storage on a FC network, the SAN volumes appear and perform as if it were a directly connected hard drive. Storage traffic over FC avoids the TCP/IP packetization and latency issues, as well as any LAN congestion, ensuring the highest access speed available for media and mission critical stored data.

A diagram showing how a SAN works. Several server endpoints, including a metadata server and storage arrays flow through a Fibre Channel switch, then to the network endpoints (computers).
The SAN management server, storage arrays, and clients all connect via a FC network—all file serving occurs over Fibre Channel.

Benefits of a SAN

Because it’s considerably more complex and expensive than NAS, a SAN is typically used by businesses versus individuals and typically requires administration by an IT staff. 

The primary strength of a SAN is that it allows simultaneous shared access to shared storage that becomes faster with the addition of storage controllers. SANs are optimized for data-intensive applications. For example, hundreds of video editors can simultaneously access tens of GB per second of storage simultaneously without straining the network. 

SANs can be easily expanded by adding more storage devices, making them suitable for growing storage needs. Storage resources can be efficiently managed and allocated from a central location. SANs also typically include redundancy and fault tolerance mechanisms to ensure data integrity and availability.

Summary of a SAN’s Benefits:

  • Extremely fast data access with low latency.
  • Relieves stress on a local area network.
  • Can be scaled up to the limits of the interconnect.
  • Operating system level (“native”) access to files.
  • Often the only solution for demanding applications requiring concurrent shared access.

Limitations of a SAN

The challenge of a SAN can be summed up in its cost and administration requirements—having to dedicate and maintain both a separate ethernet network for metadata file requests and implement a FC network can be a considerable investment. That being said, a SAN is often the only way to provide very fast data access for a large number of users that also can scale to supporting hundreds of users at the same time.

The Main Differences Between NAS and SANs

NAS SAN
Use case Often used in homes and small to medium sized businesses. Often used in professional and enterprise environments.
Cost Less expensive. More expensive.
Ease of administration Easier to manage. Requires more IT administration.
How data is accessed Data accessed as if it were a network-attached drive. Servers access data as if it were a local hard drive.
Speed Speed is dependent on local TCP/IP ethernet network, typically 1GbE to 10GbE but can be up to 25GbE or even 40GbE connections, and affected by the number of other users accessing the storage at the same time. Generally slower throughput and higher latency due to the nature of ethernet packetization, waiting for the file server, and latency in general. High speed using Fibre Channel, most commonly available in 16 Gb/s to 32 Gb/s however newer standards can go up to 128 Gb/s. FC can be delivered via high speed ethernet such as 10Gbit or 40Gbit+ networks using protocols such as FCoE and iSCSI.
Network connection SMB/CIFS, NFS, SFTP, and WebDAV. Fibre Channel, iSCSI, FCoE.
Scalability Lower-end not highly scalable; high-end NAS scale to petabytes using clusters or scale-out nodes. Can add more storage controllers, or expanded storage arrays allowing SAN admins to scale performance, storage, or both.
Networking method Simply connects to your existing ethernet network. Simply connects to your existing ethernet network.
Simply connects to your existing ethernet network. Entry level systems often have a single point of failure, e.g. power supply. Fault tolerant network and systems with redundant functionality.
Limitations Subject to general ethernet issues. Behavior is more predictable in controlled, dedicated environments.

Choosing the Right Solution

When considering a NAS device or a SAN, you might find it helpful to think of it this way: NAS is simple to set up, easy to administer, and great for general purpose applications. Meanwhile, a SAN can be more challenging to set up and administer, but it’s often the only way to make shared storage available for mission critical and high performance applications.

The choice between a NAS device and a SAN hinges on understanding your unique storage requirements and workloads. NAS is an excellent choice for environments prioritizing collaborative sharing and simple management. In contrast, a SAN shines when performance and scalability are top priorities, particularly for businesses dealing with data-heavy applications.

Ultimately, the decision should factor in aspects such as budget, anticipated growth, workload demands, and the expertise of your IT team. Striking the right balance between ease of use, performance, and scalability will help ensure your chosen storage solution aligns seamlessly with your goals.

Are You Using NAS, a SAN, or Both?

If you are using a NAS device or a SAN, we’d love to hear from you about what you’re using and how you’re using them in the comments.

The post What’s the Diff: NAS vs. SAN appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

SSD 101: How to Upgrade Your Computer With an SSD

Post Syndicated from Andy Klein original https://www.backblaze.com/blog/ssd-upgrade-guide/

A decorative image showing an a hard drive and a solid state drive.
Editor’s note: Since it was published in 2019, this post has been updated in 2021 and 2023 with the latest information to help you take advantage of SSDs.

Solid-state drives (SSDs) have become the norm for most laptops and desktops, replacing the older hard disk drives (HDDs) that had been in use for decades previously. If your computer still relies on an HDD, it might be time to consider upgrading to an SSD for improved performance.

Upgrading to an SSD can give your computer a significant speed and responsiveness boost, especially if your machine is more than a few years old. However, before taking the plunge, it’s essential to weigh practical considerations. Let’s take a closer look at SSDs and the factors you should consider.

What Is an SSD?

An SSD is a type of data storage device used in computers and other electronic devices. Unlike traditional HDDs, which use spinning disks and mechanical read/write heads to store and retrieve data, SSDs rely on NAND-based flash memory to store information. This flash memory is similar to the kind used in USB drives and memory cards, but it’s optimized for higher performance and reliability.

Refresher: What Is NAND?

NAND stands for “Not And.” It’s a type of logic gate used in digital circuits, specifically in memory and storage devices. In the context of NAND-based flash memory used in SSDs, the term NAND refers to the electronic structure of the memory cells that store data. The name NAND comes from its logical operation, which is the complement of the AND operation. NAND flash memory is a type of non-volatile storage, meaning it retains data even when the power is turned off, which makes it well-suited for use with things like SSDs and other data storage devices. That’s different from the regular RAM in your computer, which is reset when you turn off or restart the computer.

Compared to HDDs, SSDs are more shock resistant (due to their lack of moving parts) and are less likely to be affected by magnetic fields. They also offer faster data access times, quicker boot-up and application load times, and better overall responsiveness. 

A photo of the internal hardware of a 2.5"SSD. Captions indicate where the cache, controller, and memory are, and that it is shock resistant up to 1500g.

For more about the differences between HDDs and SSDs, check out Hard Disk Drive vs. Solid State Drive: What’s the Diff? or our two-part series, HDD vs. SSD: What Does the Future for Storage Hold?.

Why Upgrade to an SSD?

Because of their speed and efficiency, SSDs have become the preferred choice for many computing applications, ranging from laptops and desktops to servers and data centers. They are especially useful in situations where speed and reliability are crucial, such as in gaming, content creation, and tasks involving large data transfers. Despite typically offering less storage capacity compared to HDDs of similar cost, SSD performance benefits often outweigh the storage trade-off, making them a popular choice.

Depending on the task at hand, SSDs can be up to 10 times faster than their HDD counterparts. Replacing your hard drive with an SSD is one of the best things you can do to dramatically improve the performance of your older computer.

A photo of a Samsung 2.5" SSD.
Samsung 870 QVO SATA III 2.5″ SSD 1TB.

Without any moving parts, SSDs operate more quietly, more efficiently, and with fewer breakable things than hard drives that have spinning platters. Read and write speeds for SSDs are much better than hard drives, resulting in noticeably faster operations.

For you, that means less time waiting for stuff to happen. An SSD is worth looking into if you’re frequently seeing a spinning wheel cursor on your computer screen. Modern operating systems rely more on virtual memory management, utilizing temporary swap files that are written to the disk. A faster SSD minimizes the performance impact caused by this process.

If you have just one drive in your laptop or desktop, you could replace an HDD or small SSD with a 1TB SSD for less than $40. For those dealing with substantial amounts of data, concentrating on replacing the drive that houses your operating system and applications can yield a significant speed boost. Put your working data on additional internal or external hard drives, and you’re ready to tackle a mountain of photos, videos, or supersized databases. Just be sure to implement a backup plan to make sure you keep a copy of that data safe on additional local drives, network attached drives, or in the cloud.

Are There Any Reasons Not to Upgrade to an SSD?

If SSDs are so much better than hard drives, why aren’t all drives SSDs? The two biggest reasons are cost and capacity. SSDs are more expensive than hard drives. A 1TB SSD or HDD now cost about the same, $30–$50, with HDDs being slightly less, maybe around $25. 

That’s not much of a difference, but as drive capacity gets larger, the cost differential gets increasingly larger. For example, an 8TB HDD drive runs $120–$180, while 8TB SSDs start at around $350. In short, while upgrading the 1TB internal hard drive on your computer to an SSD is cost effective, the same may not be true for replacing larger capacity drives, like those used in external drives, unless the increased speed is worth the increased cost.

Whether your computer can use an SSD is another question. It all depends on the computer’s age and how it was designed. Let’s take a look at that question next.

How Do You Upgrade to an SSD?

Does your computer use a regular off-the-shelf SATA HDD? If so, you can upgrade it with an SSD. 

SSDs are compatible with both Macs and PCs. All current Mac laptops come with SSDs. Both iMacs and Mac Pros come with SSDs as well. Around 2010, Apple started moving to only SSD storage on most of its devices. That said, some Mac desktop computers continued to offer the option of both SSD and HDD storage until 2020, a setup they called a Fusion Drive

Note that as of November 2021, Apple does not offer any Macs with a Fusion Drive. Basically, if you bought your device before 2010 or you have a desktop computer from 2021 or earlier, there’s a chance you may be using an HDD.

Determine Your Disk Type in a Mac

To determine what kind of drive your Mac uses, click on the Apple menu and select About This Mac. 

Avoid the pitfall of selecting the Storage tab in the top menu. What you’ll find is that the default name of your drive is “Macintosh HD” which is confusing, given that they’re referring to the internal storage of the computer as a hard drive when (in most cases), your drive is an SSD. While you can find information about your drive on this screen, we prefer the method that provides maximum clarity. 

So, on the Overview screen, click System Report. Bonus: You’ll also see what type of processor you have and your macOS version (which will be useful later).

A screenshot of the about this Mac overview tab.

Once there, select the Storage tab, then the volume name you want to identify. You should see a line called Medium Type, which will tell you what kind of drive you have. 

A screenshot of the storage tab under the Mac System Report screen.

Determine Your Disk Type in a PC

To determine your disk type in a Windows PC, first open the Task Manager in Windows:

  1. Right-click the Start button and click Run. In the Run Command window, type dfrgui and click OK.
A screenshot of the run screen in a Windows computer.
  1. On the next screen, the type of drive will be listed under the Media Type column.
A screenshot of a Windows computer Optimize Drives window.

Can I Upgrade to a Better SSD?

Even if your computer already has an SSD, you may be able to upgrade it with a larger, faster SSD model. Besides SATA-based hard drive replacements, some later model PCs can be upgraded with M.2 SSDs, which look more like RAM chips than hard drives. 

Some Apple laptops made before 2016 that already shipped with SSDs can be upgraded with larger ones. However, you will need to upgrade to a Mac-specific SSD. Check Other World Computing and Transcend to find ones designed to work. Apple laptop models made after 2016 have SSDs soldered to the motherboard, so you’re stuck with what you have.

A photo of an M.2 SSD.
M.2 SSD.

How to Install an SSD

If you’re comfortable tinkering with your computer’s guts, upgrading it with an SSD is a pretty common do-it-yourself project. Many companies offer hassle-free plug-and-play SSD replacements. Check out Amazon or NewEgg and you’ll have an embarrassment of riches. The choice is yours: Samsung, SanDisk, Crucial, and Toshiba are all popular SSD makers. There are many others, too.

However, if computer hardware isn’t your forte, it might not be worth the effort to learn from scratch. SSD upgrades are such a common aftermarket improvement most independent computer repair and service specialists will take on the task if you’re willing to pay them. Some throw in a data transfer if you’re lucky, or a skilled negotiator. Ask your friends and colleagues for recommendations. You can also hit up services like Angi to find someone.

If you are DIY inclined, YouTube has tons of walkthroughs like this one for desktop PCs, this one for laptops, and this one aimed at Mac users.

A photo of an HDD/SSD ot 3.5" drive bay adapter.
HDD/SSD to 3.5″ drive bay adapter.

Many SSDs replace 2.5 inch HDDs. Those are the same drives you find in laptop computers and even small desktop models. Have a desktop computer that uses a 3.5 inch hard drive? You may need to use a 2.5 inch to 3.5 inch mounting adapter.

A Word on SSD Compatibility

Beyond the drive size, it’s a good idea to check to see if the SSD you want to buy is compatible with your laptop or desktop, especially if your system is older than a couple of years. Here are articles from Tom’s Hardware and ShareUs which can help with that.

How to Migrate to an SSD

Buying a replacement SSD is the first step. Moving your data onto the SSD is the next step. To achieve this, you need two essential components: cloning software and an external drive case, sled, or enclosure. These tools enable you to connect your SSD to your computer through its USB port or another data transfer interface.

Cloning software creates an exact replica of your internal hard drive’s data. Once this data is successfully migrated to the SSD, you can then insert the new drive into your computer. I prefer to clone a hard drive onto an SSD whenever possible. When executed correctly, a cloned SSD retains its bootable capabilities, providing a true plug-and-play experience. Just copying files between the two drives instead may not copy all the data you need to get the computer to boot with the new drive.

How to Clone a Hard Drive to an SSD

When you buy a new SSD or even a fresh hard drive, it’s unlikely that the operating system you need will be pre-installed. Cloning your existing hard drive fixes that. However, there are instances where this may not be feasible. For example, maybe you’ve installed the SSD in a computer that previously had a bad hard drive. If so, you can do what’s called a clean install and start fresh. Different operating system providers offer distinct guidelines for this procedure. Here’s a link to Microsoft’s clean install procedure, and Apple’s clean install instructions.

As we said at the outset, SSDs tend to come at a higher cost per gigabyte compared to traditional hard drives. You may not be able to afford as large an SSD as your current drive, so make sure your data will fit on your new drive. If it won’t, you might have to pare down first. Additionally, it’s wise to leave some room for expansion. The last thing you want to do is immediately max out your new, fast drive.

Now that you’ve successfully cloned your drive and integrated the SSD into your system, what do you do with the old drive? If it’s still functional, repurposing the external drive chassis utilized during migration is a practical option. It can continue to serve as a standalone external drive or become part of a disk array, such as a network attached storage (NAS) device. You can use it for local back up—something we strongly recommend doing—in addition to using cloud back up like Backblaze. Or, just use it for extra storage needs, like for your photos or music.

Make Sure to Back Up

SSD upgrades are commonplace, but that doesn’t mean things don’t go wrong that can stop you dead in your tracks. If your computer is working fine before the SSD upgrade, make sure you have a complete backup of your computer to restore from in the event something goes wrong.

More Questions About SSDs?

You might enjoy reading other posts in our SSD 101 series.

The post SSD 101: How to Upgrade Your Computer With an SSD appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Guide to How to Wipe a Mac or Macbook Clean

Post Syndicated from Stephanie Doyle original https://www.backblaze.com/blog/how-to-wipe-a-mac-hard-drive/

A decorative image showing two computers next to a cloud with the Backblaze logo.
This post has been updated since it was originally published.

Your faithful Mac has served you well for years, but it’s time to upgrade. Whether you’re selling it, giving it to a friend, donating it, or recycling it, you first need to make sure all of your personal data is wiped clean. 

In this guide, we’ll take you through the process step-by-step, from backing up your files to encrypting your data, so you can make sure your private information stays private.

Before you do anything else, back up

Once you wipe your Mac, you won’t be able to access the data from your drive. Before you get started, you’ll want to make sure any important data on your hard drive has been backed up. Apple has a built-in backup utility called Time Machine backup software. 

While Time Machine is a good start, it doesn’t fulfill all of the requirements of a 3-2-1 backup strategy: When you set up Time Machine backups, you choose a backup disk (an external drive or network attached storage (NAS) device) that you can save your backups to. Under the 3-2-1 backup rule (three backups, on two media types, with one off-site), that means you’d still need an off-site copy of your data, preferably saved in the cloud. Ideally, you’d pair Time Machine with a product like Backblaze Computer Backup for maximum flexibility. Note that even though backups run nearly continuously with Backblaze Computer Backup, we recommend hitting the manual backup button before you wipe your Mac to ensure you’ve got the most recent information.

Mac operating systems (OSes) and processing chips: Figuring out what you have

The process for wiping your Mac depends on a couple things: 

  • What OS version you’re rocking
  • What kind of processing chip you have

Fortunately, Apple has only made it easier to wipe your computer as the years and operating systems have rolled out. If you’re using macOS Monterey or later with an Apple-based processor chip, it’s very simple—you have the option to wipe your Mac from the System Settings. 

What macOS do I have?

You can see your current OS in the About This Mac screen (from the Apple menu in the upper-left corner of your screen, choose About This Mac), and below is a list of all OS releases you can compare against. You can also check out the Apple Help article on the topic. 

What kind of processing chip do I have in my Mac?

The second variable you need to know is what kind of processing chip you have in your Mac—an Apple-based chip (Apple M-series) or an Intel chip.

In November 2020, Apple launched its first Macs equipped with M1 chips, replacing the Intel-based processors of the past. The evolution of the M-series Apple chips has been notable largely for performance enhancements, but given that (at the time of publishing) this was four years ago, there’s a good chance that many users will have an Intel processor. 

To see what kind of chip you have, follow the same instructions as above—go to your Apple menu and select About This Mac. If you have an M-series chip, you’ll see that listed as marked in the screenshot below.

If you have an Intel-based Mac, you will see Processor, followed by the name of an Intel processor.

How to wipe your Mac

Okay, so now that you know your operating system and processing chip, we can get to the actual how-to of how to wipe your Mac. The steps will be slightly different based on each of the above variables. Let’s dig in. 

Wipe a Mac with an Apple chip and a recent macOS update

If you have macOS Monterey or later with an Apple chip, then you’re going to wipe your Mac using the Erase All Content and Settings function. (You might also see this called the Erase Assistant in Apple’s Help articles.) This will delete all your data, including iCloud and Apple logins, Apple wallet information, Bluetooth pairings, fingerprint sensor profiles, and Find My Mac settings, as well as resetting your Mac to factory settings. Here’s how you find it. 

If you have macOS Ventura or Sonoma: 

  1. Select the Apple menu.
  2. Choose System Settings
  3. Click General in the sidebar. 
  4. Click Transfer or Reset on the right. 

If you have macOS Monterey:

  1. Select the Apple Menu. 
  2. Choose System Preferences

Once the System Preferences window is open, select the dropdown menu in your top navigation bar. Then, select Erase All Content and Settings.

Once you’ve reached this point, then the steps will be the same for each process. Here’s what to expect. 

  1. You’ll be prompted to log in with your administrator credentials. 
  2. Next, you will be reminded to back up via Time Machine. Remember that if you choose this option, you’ll want to back up to an external device—because, of course, you’re about to get rid of all the data stored on this computer. 
  3. Click Continue to allow all your settings, data, accounts, etc. to be removed.
  1. If you’re asked to sign out of Apple ID, enter your Apple password and hit Continue
  2. Click Erase all Content & Settings to confirm. 
  1. Your Mac will automatically restart. If you have an accessory like a Bluetooth keyboard, you’ll be prompted to reconnect that device. 
  2. Select a WiFi network or attach a network cable. 
  3. After joining a network, your Mac activates. Click Restart
  4. After your device has restarted, a setup assistant will launch (just like when you first got your Mac). 

It’ll be pretty clear if you don’t meet the conditions to erase your drive using this method because you won’t see Erase All Content and Settings on the System Settings we showed you above. So, here are instructions for the other methods. 

How to wipe a Mac with an Apple chip using Disk Utility

Disk Utility is exactly what it sounds like: a Mac system application that helps you to manage your various storage volumes. You’d use it to manage storage if you have additional storage volumes, like a NAS or external hard drive; to set up a partition on your drive; to create a disk image (basically, a backup); or to simply give your disks a check up if they’re acting funky. 

You can access Disk Utility at any time by selecting Finder > Go > Utilities, but you can also trigger Disk Utility on startup as outlined below. 

  1. Turn on your Mac and continue to press and hold the power button until the startup options window comes up. Click Options, then click Continue.
  2. You may be prompted to log in with either your administrative password or your Apple ID.
  3. When the Utilities window appears, select Disk Utility and hit Continue.
  1. If you’d previously added other drives to your startup disk, click the delete volume button (–) to erase them. 
  2. Then, choose Macintosh HD in the sidebar. 
  3. Click the Erase button, then select a file system format and enter a name for it. For Macs with an M1 chip, your option for a file system format is only Apple File System (APFS).
  4. Click Erase or, if it’s an option, Erase Volume Group. You may be asked for your Apple ID at this point. 
  5. You’ll be prompted to confirm your choice, then your computer will restart. 
  6. Just as in the other steps, when the computer restarts, it will attempt to activate by connecting to WiFi or asking you to attach a network cable. 
  7. After it activates, select Exit to Recovery Utilities

Once it’s done, the Mac’s hard drive will be clean as a whistle and ready for its next adventure: a fresh installation of the macOS, being donated to a relative or a local charity, or just sent to an e-waste facility. Of course, you can still drill a hole in your disk or smash it with a sledgehammer if it makes you happy, but now you know how to wipe the data from your old computer with much less ruckus.

How to wipe a Mac with an Intel Processor using Disk Utility

Last but not least, let’s talk about how to wipe an Intel-based Mac. 

  1. Starting with your Mac turned off, press the power button, then immediately hold down the command (⌘) and R keys and wait until the Apple logo appears. This will launch macOS Recovery. 
  2. You may be prompted to log in with an administrator account password. 
  3. When the Recovery window appears, select Disk Utility.
  4. In the sidebar, choose Macintosh HD.
  5. Click the Erase button, then select a file system format and enter a name for it. Your options for a file system format include APFS, which is the file system used by macOS 10.13 or later, and macOS Extended, which is the file system used by macOS 10.12 or earlier.
  6. Click Erase or Erase Volume Group. You may be prompted to provide your Apple ID. 
  7. If you previously used Disk Utility to add other storage volumes, you can erase them individually using the process above. 
  8. When you’ve deleted all your drives, quit Disk Utility to return to the utilities window. You may also choose to restart your computer at this point. 

Do you still need to know what kind of drive you have?

Wiping your Mac used to depend on what kind of drive you had—a hard disk drive (HDD) or solid state drive (SSD). As we’ve outlined above, today, the process depends on your OS and the type of chip you have. But some of you may have very old Macs you want to get rid of. Here we’ll talk a bit about HDDs vs SSDs and the impact that has on how you erase your computer. 

Around 2010, Apple started moving to only SSD storage in many of its devices. That said, some Mac desktop computers continued to offer the option of both SSD and HDD storage until 2020, a setup they called a Fusion Drive. The Fusion Drive is not to be confused with flash storage, a term that refers to the internal storage that holds your readily available and most accessed data at lower power settings. 

Note that as of November 2021, Apple does not offer any Macs with a Fusion Drive. Basically, if you bought your device before 2010 or you have a desktop computer from 2021 or earlier, there’s a chance you may be using an HDD. 

HDDs and SSDs: What’s the difference?

There are good reasons that Apple switched to using mostly SSDs, and good reasons they kept HDDs around for as long as they did as well. If you want to know more about the differences in drive types, check out Hard Disk Drive (HDD) vs. Solid State Drive (SSD): What’s the Difference?

So, what kind of drive do you have?

To determine what kind of drive your Mac uses, click on the Apple menu and select About This Mac

Avoid the pitfall of selecting the Storage tab in the top menu. What you’ll find is that the default name of your drive is “Macintosh HD” which is confusing, given that they’re referring to the internal storage of the computer as a hard drive when (in most cases), your drive is an SSD. While you can find information about your drive on this screen, we prefer the method that provides maximum clarity. 

So, on the Overview screen, click System Report. Bonus: You’ll also see what type of processor you have and your macOS version (which will be useful later). 

Once there, select the Storage tab, then the volume name you want to identify. You should see a line called Medium Type, which will tell you what kind of drive you have.

Securely erasing drives: Questions and considerations

Some of you drive experts out there might remember that there is some nuance to security when it comes to erasing drives, and that there are differences in erasing HDDs versus SSDs. Without detouring into why and how that’s the case, just know that on Fusion Drives or Intel-based Macs, you may see additional security options you can enable when erasing HDDs. 

There are four options in the “Security Options” slider. “Fastest” is quick but insecure—data could potentially be rebuilt using a file recovery app. Moving that slider to the right introduces progressively more secure erasing. Disk Utility’s most secure level erases the information used to access the files on your disk, then writes zeros across the disk surface seven times to help remove any trace of what was there. This setting conforms to the DoD 5220.22-M specification. Bear in mind that the more secure method you select, the longer it will take. The most secure methods can add hours to the process. For peace of mind, we suggest choosing the most secure option to erase your hard drive. You can always start the process in the evening and let it run overnight.

After the process is complete, restart your Mac and see if you can find any data. A quick inspection is not foolproof, but it can provide some peace of mind that the process finished without an interruption. 

Securely erasing SSDs and why not to

If your Mac comes equipped with an SSD, Apple’s Disk Utility software won’t actually let you zero the drive. Sounds strange, right? Apple’s online Knowledge Base explains that secure erase options are not available in Disk Utility for SSDs.

Fortunately, you are not restricted to using the standard erasure option to protect yourself. Instead, you can use FileVault, a capability built into the operating system.

Encrypting your computer with FileVault

FileVault is an excellent option to protect all of the data on a Mac SSD with encryption. FileVault is whole-disk encryption for the Mac. With FileVault engaged, you need a password to access the information on your hard drive. Even without it, your data is encrypted and it would be very difficult for anybody else to access.

Before you use FileVault, there is a crucial downside. If you lose your password or the encryption key, your data may be gone for good! 

When you first set up a new Mac, you’re given the option of turning FileVault on. If you don’t do it then, you can turn on FileVault at any time by clicking on your Mac’s System Preferences, clicking on Security & Privacy, and selecting the FileVault tab. Be warned, however, that the initial encryption process can take hours, as will decryption if you ever need to turn FileVault off.

With FileVault turned on, you can restart your Mac into its Recovery System following the directions above and erase your hard drive using Disk Utility, once you’ve unlocked it (by selecting the disk, clicking the File menu, and clicking Unlock). That deletes the FileVault key, which means any data on the drive is useless.

Nowadays, most Macs manage disk encryption through the T2 chip and its Secure Enclave, which is entirely separate from the main computer itself. This is why FileVault has no CPU overhead—it’s all handled by the T2 chip. Although FileVault doesn’t impact the performance of most modern Macs, we’d suggest only using it if your Mac has an SSD, not a conventional HDD.

Securely erasing free space on your SSD

If you don’t want to take Apple’s word for it, if you’re not using FileVault, or if you just want to, there is a way to securely erase free space on your SSD. It’s a little more involved, but it works. Before we get into the nitty-gritty, let me state for the record that this really isn’t necessary to do, which is why Apple’s made it so hard to do.

To delete all data from an SSD on an Apple computer, use Apple’s Terminal app. Terminal provides you with command line interface (CLI) access to the OS X operating system. Terminal lives in the Utilities folder, but you can access Terminal from the Mac’s Recovery System. Once your Mac has booted into the Recovery partition, click the Utilities menu and launch Terminal.

From a Terminal command line, type the following:

diskutil secureErase freespace VALUE /Volumes/DRIVE

That tells your Mac to securely erase the free space on your SSD. You’ll need to change value to a number between 0 and 4. Zero is a single-pass run of zeroes, 1 is a single-pass run of random numbers, 2 is a seven-pass erase, 3 is a 35-pass erase. Finally, level 4 is a three-pass erase with random fills plus a final zero fill. drive should be changed to the name of your hard drive. To run a seven-pass erase of your SSD drive in JohnB-MacBook, you would enter the following:

diskutil secureErase freespace 2 /Volumes/JohnB-MacBook

Note that while Mac’s Terminal typically uses forward slashes ( / ), if you have a space in the name of your hard drive, you’ll see a backslash ( \ ) to indicate that break in syntax. (So “Macintosh HD” becomes /Macintosh\ HD.) For example, to run a 35-pass erase on a hard drive called Macintosh HD, enter the following:

diskutil secureErase freespace 3 /Volumes/Macintosh\ HD

If you’re like the majority of computer users, you’ve never opened your Terminal application—and that’s probably a good thing. If you’re providing the proper instructions, a CLI lets you directly edit the guts of your computer. If you’re not providing the proper instructions, things will just error out, and likely you won’t know why. 

In conclusion, in most cases, it’s simple to wipe your Mac hard drive

All this to say: Apple has made specific choices about designing products for folks who aren’t computer experts, and in most cases, you won’t need to break out the CLI knowledge to securely erase your hard drive. While Mac sometimes limits how customizable you can get on your device (i.e. it’s super hard to zero out an SSD), it’s usually for good reason—in this case, it’s to preserve the health of your drive in the long term. So, if you personally are planning to reuse the device you’re wiping, or if you’re not being targeted in a real-life James Bond movie, in most instances, it’s a less-than-ten step process to securely wipe your Mac and send it on to a new, shiny future. 

FAQ

1. How do I wipe a Mac computer?

Wiping all data from your Mac depends on what macOS you’re using and what kind of processing chip you have. For Macs using macOS Monterey or later, you can use the Erase All Content and Settings function. This will delete all your data, including iCloud and Apple logins, Apple wallet information, Bluetooth pairings, fingerprint sensor profiles, and Find My Mac settings, as well as resetting your Mac to factory settings. 

2. How do I wipe a Mac with an Intel processing chip?

To wipe a Mac with an Intel processing chip, you need to use Disk Utility, a Mac system application that helps you to manage your various storage volumes. You can access Disk Utility by selecting Finder > Go > Utilities. Choose Macintosh HD in the sidebar, click the Erase button, then select a file system format and enter a name for it. Your options for a file system format include Apple File System (APFS), which is the file system used by macOS 10.13 or later, and macOS Extended, which is the file system used by macOS 10.12 or earlier. Then click Erase or, if it’s an option, Erase Volume Group.

3. How do I encrypt data on my Mac?

FileVault is an excellent option to protect all of the data on a Mac SSD with encryption. FileVault is whole-disk encryption for the Mac. With FileVault engaged, you need a password to access the information on your hard drive. Even without it, your data is encrypted and it would be very difficult for anybody else to access.

The post Guide to How to Wipe a Mac or Macbook Clean appeared first on Backblaze Blog | Cloud Storage & Cloud Backup

How to Back Up Your Android

Post Syndicated from Barry Kaufman original https://www.backblaze.com/blog/how-to-back-up-your-android/

A decorative image showing a tablet and a cellphone with a backup symbol and the Android logo.

Think for a second about that Android device in your hand. Maybe it’s a smartphone, maybe it’s a tablet. Whether it’s a Samsung, Google, or Motorola, it still has Android in its DNA. But more important than its DNA is the data stored in its memory. 

You probably don’t think about how much irreplaceable data is in there—treasured photos, important documentation, passwords, bank information, the list goes on. But you might want to give it a few minutes of your time because, as smart as your phone is, it’s also remarkably fragile. A trip down the stairs or a dip in the toilet and your phone is toast, taking with it all of that important data. Opening one wrong email or clicking one wrong link could be all it takes for ransomware to infiltrate your data.

In cases like these, the best solution is an ounce of prevention: Getting all those important files backed up before disaster strikes. 

Before we get your Droid all backed up and ready to roll, it’s important to understand why you should back up, why syncing isn’t enough, how different phones offer different means of backup, and why a 3-2-1 backup strategy should be your ultimate goal.

And since we’re talking Androids, we’ll obviously be spending a little time in a galaxy far, far away.

“Important to Back Up Your Data, It Is.” – Master Yoda, Probably

In order to understand the importance of backing up your Android, it might help to picture perhaps two of the most famous droids in cinematic history, and in fact the characters who inspired your phone’s name: R2-D2 and C-3PO. 

(Seriously, Lucasfilm registered the trademark on the word “droid” in 1977 and has licensed it to both Motorola and Verizon. If you’re reading this, Disney, please don’t sue.)

If you recall the movie “The Force Awakens,” you’ll remember the sub-plot about the search for Luke Skywalker, who had gone into hiding. As the film opens, plucky little droid BB-8 obtained part of the map that could locate him. However, the rest of the map was locked away in R2-D2’s memory units, rendering BB-8’s map useless. Since R2-D2 was mysteriously shut down for purposes of advancing the movie’s plot, that data was unobtainable and thus required a whole film’s worth of daring adventure to restore.

  • Protection against data loss: Maybe your phone gets dropped into a pond or maybe it gets blasted by TIE fighters. Either way, without a proper backup that data is deader than Greedo.
  • Easy Upgrading: Jedi Master Qui-Gonn Jinn once said there’s always a bigger fish. Likewise, there’s always a shinier, newer Android device. When you upgrade, you can pull all your old data from your backup and get started with ease.
  • Protecting against ransomware, malware, and viruses: Even your phone is susceptible to attacks from cybercriminals who can lock up your data and demand payment to restore it. Backing it up is like sending your vital data blasting out through an escape pod just as the Empire descends for retrieval later.

I Have a Syncing Feeling About This

Fortunately, Princess Leia and company seem to have learned their lesson about proper backups by the time of “Rise of Skywalker,” since they had a backup ready for C-3PO. After wiping his hard drive so that the protocol droid could bypass his programming and read the Sith language found on an ancient knife (yes, the plot was that ridiculous), 3PO was able to restore his memories thanks to a backup he’d entrusted to R2. 

Had they chosen to merely sync C-3PO’s internal data, he would have been stuck remembering nothing of the Star Wars saga except for “Rise of Skywalker,” which would be a tragic fate for anyone. 

With syncing, data is maintained in one form across devices or platforms. This has its usefulness, especially when you can edit something on your phone or tablet and see those changes on your laptop, for example, but also has drawbacks that make it a poor substitute for backing up. Among them:

  • Limited coverage of what gets synced: Syncing will often focus on specific verticals within data, such as photos, contacts, or calendars. For example, when you make changes to a contact in your phone or device, Google will automatically update that contact in the cloud. But it won’t necessarily automatically update your call or text message history.
  • Overwriting or deleting data: If C-3PO had been set to sync his data with R2-D2, once it was deleted in his shiny golden head it would be deleted across all backups, and all of the data would have been lost before you could say “Utini.” If you delete your data from your phone, it gets deleted from whatever service you’re using to sync devices. 
  • Vulnerability to ransomware: If you click a malicious link and your device gets zapped with ransomware, your sync service will automatically synchronize the corrupted files. 

These Aren’t the Droids You’re Looking For

It’s all well and good to hear about backing up fictional droids, but what about the actual Android device in your hand? Thankfully, it’s somehow even simpler in our galaxy than it is in one where people have actual spaceships. 

Both Google and Samsung have backup programs for their respective devices, and we’ll explain a third option where you manage the backups. 

Google One

Native to Google’s Pixel devices, but also found on nearly every Android device since it was introduced in 2021, Google One offers a backup service analogous to iCloud, with 15GB of free storage tied to your Google account. 

A screenshot of an Android account storage screen.
Sorry, potential stalkers. I remembered to blur my email address.

Pros: Works automatically. Backs up apps, phone history, text messages, photos, contacts, and assorted calendar information associated with your account. It can also load data automatically onto a new device when you sign in with your Google account.

Cons: You have to pick and choose what gets backed up. Yes, this is a con. This level of control might seem nice, but again, we’d recommend you just back up everything. Honestly, the more granular you get with what gets backed up, the more likely you are to forget to back up something you might need. It also operates more like a sync than a backup, so accidental erasure is still a risk. To truly back up your data and keep it safe, you’ll need to keep a third copy of the data somewhere (we’ll explain that later). Also, if you get close to maxing out your storage, ready yourself for endless reminders to buy more storage across all of your devices. 

Samsung Smart Switch

As the heavy hitter in the Android space, Samsung wasn’t about to let its Galaxy devices go without a built-in backup solution. Samsung’s Smart Switch comes pre-loaded on every Galaxy device. While it’s designed for moving data from one Galaxy to another, it can also create a backup to your Mac or PC using the Smart Switch app.

A screenshot of a Samsung system storage screen.
Yeah, I’m still using an S21. Don’t @ me.

Backing Up Through Your Mac or PC

Of course, one of the great advantages of the Android operating system is its ability to play nice with pretty much every other operating system, unlike its Apple counterpart. Simply plug your charging cable into an available USB slot and your phone will essentially act like an external hard drive. On a Windows machine, this will show up like a separate hard drive nested under your PC in file explorer. On a Mac, you’ll need to take the extra step of downloading Android File Transfer

Pros: Functions essentially like an external drive, meaning you can track down individual files or whole folders for targeted backup.

Cons: Android’s file structure can often make individual files difficult to track down. Transfer times can often drag on to the point of absurdity.

“Come On Buddy, We’re Not Out of This Yet.” – Han Solo, Shortly After Backing Up His Phone, Probably

Now that you have your data safely backed up and secured against any accidental destruction, loss, or damage to your Android, you might think you’re safe. But the cornerstone of any good backup strategy rests on not one, not two, but three pillars. 

If you really need to be told why this is important, we’ve covered it here. But suffice to say, a 3-2-1 strategy relies on a trio of separate, redundant backups. One copy of your data stays on your Android device. Another copy of your data is stored on a separate on-premises device, such as your PC or an external hard drive (or, if available, a convenient R2-model astromech). Finally, a third copy stays off-premises—preferably in the cloud—to avoid the possibility of theft, fire, or total planetary destruction via Death Star. 

If you’re a Backblaze Computer Backup user, that last step is taken care of. Backblaze backs up your entire computer, including any Android backups you saved to your Mac or PC. 

By maintaining three redundant copies of important data—two on local devices and a third in a separate location—you are comprehensively protected against data loss. You may not be carrying around plans for the Empire’s new battle station, but the precious memories locked away on your Android device are just as important as protecting them.

May the force be with you (and again, Disney, please don’t sue).

The post How to Back Up Your Android appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Fire Works (or Does It?): How to Destroy Your Drives

Post Syndicated from Stephanie Doyle original https://www.backblaze.com/blog/fire-works-or-does-it-how-to-destroy-your-drives/

A decorative image that shows a hammer smashing a hard drive.

Erasing data from old devices is important, but it doesn’t have to be boring. Sure, you could just encrypt the data, wipe your drive, and so on, but you can also physically destroy a drive in a myriad of exciting ways. In honor of the United State’s favorite day to celebrate with explosives, let’s talk about not-so-standard ways to get rid of old data (permanently). 

Know Your Device

Effective data destruction starts with good planning. When you’re looking at how to securely erase your data, there are different options for hard disk drives (HDDs) and solid state drives (SSDs)

With an HDD, spinning disks are encased in a steel enclosure. In order to do sufficient levels of damage, it’s helpful to get through this steel layer first. Once you’re in, you can drill holes in it, wash it in acid, or shred it. 

With an SSD, it’s not just recommended to get through that steel layer, it’s almost essential. SSDs are more resilient because data is stored magnetically. So, pull out that screwdriver, shuck that drive like an oyster, and expose your SSD. If you’re going the physical destruction route, make sure that you’re shredding with a narrow enough width that no forensic scientist can humpty-dumpty your data together again. 

Have a Blast

We do have a Sr. Infrastructure Software Engineer who’s gone on record recommending explosives. Note that while we don’t doubt the efficacy, we can’t recommend this option. On the other hand, we’re big fans of bots that smash things. 

Destroy Responsibly

We could be accused of overcomplicating things. It’s very effective to wipe your device, or just encrypt your data. Here’s a list of some more extensive articles on the subject that include those options:

But, if you want more peace of mind that the data isn’t coming back—maybe you’re one of the protagonists of Dead to Me?—destroy responsibly.

The post Fire Works (or Does It?): How to Destroy Your Drives appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

2023 State of the Backup: As Data Needs Grow, Backups Need to Fill the Gaps

Post Syndicated from original https://www.backblaze.com/blog/2023-state-of-the-backup-as-data-needs-grow-backups-need-to-fill-the-gaps/

A decorative image featuring two figures behind a desk, a graph showing an upward trend line, and with the title "2023 State of the Backup".

Each passing year brings with it a June, and with that comes a Backup Awareness Month. For those that are new to the blog, each June we partner with The Harris Poll to gauge the state of backups in the United States, by asking the simple question: “How often do you back up all the data on your computer?” (And a handful of other questions, too.) This post marks our survey’s 15th anniversary, and as you can imagine, the backup world has changed a lot in that time. 

If you’ve followed our previous State of the Backup articles, you’ll know that we usually have a burning question that we want to answer. In 2021 and 2022, we were interested in the “best backer upper.” This year’s focus touches on the different “cloud” services that respondents use, and their confidence level that those services are providing them with the protection they crave—nay, deserve.

And that’s not just our (totally) normal love of backup coming out. It comes as news to no one that the world has shifted to a more digital environment, the ways we store, use, and manage data have changed. We have our data at more touchpoints in our lives, and cloud-based sync services are readily available. Being able to capture a full backup for all those various uses—business and personal—means that the need for automatic, unlimited solutions that you can access from anywhere is no longer a “nice to have.” It’s essential.

Backup Frequency Trends for 2023

This is one of my favorite graphs. Now with 15 years of data, we look at our headline question: How often do you back up all the data on your computer? This year we’re pleased that daily backups have not decreased and remain at similar levels to last year. In 2023, 11% of Americans who own a computer backed up their data at least once a day compared to 10% in 2022 and 11% in 2021. Weekly (8% in 2023 and 7% for both previous years) and monthly (15% in 2023 and 13% and 14% in the two previous years) backups among those who own a computer are similar to the past years as well. 

The number of people who have never backed up data also remains at similar levels, with 18% of Americans who own a computer saying they’ve never backed up data in 2023 compared to 20% saying the same in the prior two years. 

If you’ve hung around the Backblaze blog before, you likely have heard me (Yev) saying that the main competitor we have to our computer backup service is apathy. While we’re not (yet) seeing a statistically significant drop in those “never” numbers, we love to see that this category isn’t growing. And, we’ve got big plans to get more folks backing up in the future—we love using polls like this to learn more about how to move the needle. You can see from the graph below that, if you compare to 2008, we’ve certainly seen change over time.  

Since some people prefer the raw data, and you can find it here, lovingly copied from Google Sheets:

While we’re past March 14, Pi Day is one of my favorite holidays to celebrate and also one of my favorite chart types. Here we have pie charts comparing the 2008 to 2023 data:

We love seeing the daily section growing while the never section shrinks—that’s progress. And, like we stated above, we view it as a big indicator of the massive shift in the ways people are using data. 

Of course, we would love to see the daily backups skyrocketing year over year, because at the end of the day, if people aren’t backing up frequently, they are at risk of losing at least that day’s worth of data, which is one of the things that Backblaze Computer Backup is trying to help people avoid.

The Title of “Best” at Backing Up Is Up For Grabs

A few years ago we got curious about who is “best” at backing up. In 2021, we saw some statistical significance that indicated women between 35-44 years of age (21% likely to backup versus 9% of those 18-34 and 6% of those 55-64), and those who live in the Western United States (17% more likely to back up vs. the South and Midwest at 9% and 7%, respectively) were more likely to be computer owners who backed up once a day or more. When we checked in 2022, we found no statistical difference between the categories—but, we’ll explain why we keep checking in on this profile.

It’s worth taking a time-out for a stats mini-lesson, because we Backblaze plebeians did see some interesting fluctuations in the data, and the awesome experts at The Harris Poll let us know that these fluctuations are to be expected. Here’s why: When you’re talking about surveys rather than a census of a group, there is a sampling error that is expected just because you get a different group of people responding over time. We do statistical testing to see if the fluctuation could be due to chance (we just randomly got a different group of people) or if something has really changed in the group over time. In our survey, performed with 95% confidence, that means if we collected the survey 100 times we would report differences that would only occur in five of those surveys by chance assuming no change in the group. (Here’s an article that explains in more detail, if you’d like to dig in.)

The TL:DR of all that is that for a category to show statistical significance, it needs to be 5% greater or less than the total average of the parent category. In our parent category of computer owners who back up once a day or more,” we have a total average of 11% for 2023. Women between the ages of 35–44—clock in at 15%. So, while that’s not statistically significant, it’s certainly worth monitoring in our future surveys. 

And that means that this year, the title is up for grabs! Get geared up for next year, folks: We love healthy competition about better backups.  

Cloud Services Are All Around

When we started Backblaze 16 years ago, Amazon AWS had only recently started marketing Amazon Elastic Cloud Compute (in 2006, folks). Now, “the cloud” is a household name although it’s something of an amorphous concept for many—but there’s no denying that the cloud is accessible to consumers and companies alike. 

Here are some indicative stats: 

  • Nearly two in three Americans (65%) who have backed up all the data on their computer use a cloud-based system as their primary backup method. 
  • Those who use the cloud services backup (63%), drive (67%), or sync (62%) to back up their computers are much more likely to say their backup method automatically backs up all the data on their computer than those who use an external hard drive (36%).
  • Those who use a cloud backup service are more likely to say they had to recover, access, or restore lost data from their computer in the past month than those who use a cloud drive service, cloud sync service, or external hard drive (18% vs. 9% and 7% each).

Some of these facts reveal very important questions about backup and sync in relation to our backup questions. We’ve talked about the differences in the past, and here we see folks who are saying that they use a drive or sync service as their backup method. 

So, when those Americans using cloud-based systems think they’re backing up each day, in all likelihood, at least some of them are describing another type of data storage—syncing data across devices or storing data on a cloud drive. But, without an additional copy of your data, you aren’t truly backing up.

Still, even with more people backing up, overall data confidence is low, with fewer than one in five Americans (17%) stating they are absolutely certain that their most important computer files are safely backed up somewhere. Even more telling? 12% of Americans who use a cloud service, external hard drive, or a network attached storage (NAS) as a primary method to back up data say they are not confident the method they use is set up to protect all of the data on their computer. 

That number means we need to get more people not only backing up but testing their restores. If you’ve never tested your restores, we highly recommend it. Not only does it let you see exactly where you’re storing your files and what it takes to restore them, but it also shows you how long it will take to get your files back online in the event of data loss. It’s also one of the main differentiators between “cloud” services—the ease with which you can get all your data back is a good selection criteria. 

In Recovery Situations, A Plan Makes All the Difference

The whole point of a backup is to make sure that you never lose critical data. We certainly want and value this for personal recovery—check out our article about how a digital go bag can help you prepare for natural disasters and the like.

But, if you’re a business owner, any disruption in data or file loss can mean that your business is off-line. Business continuity plans help you understand how to get back online with minimal stress and as soon as possible. Especially if you’re a small or medium-sized business, you know how important that is! Services like Instant Business Recovery are a great tool in that respect: They help your business prepare for scenarios in which you might have outages and to get back online as quickly as possible.

What Are Those Services Doing Anyway?

When looking at computer owners who use a cloud backup service like Backblaze as their primary backup we find that:

  • 63% say their service automatically backs up all the data on their computer.
  • 27% say it backs up only the data they select with no limitations.
  • 9% say it backs up only the data they select but with some limits.
  • 1% marked “other.”
  • 1% are not sure at all.

Why is this important? Well, different types of backups mean that you can recover things in different ways. For instance, a bare metal recovery is designed to take you from a computer with nothing on it—not even an operating system—to a fully-functional computer with all your files. Does your backup service support those file types? 

Another example: a grandfather-father-son or a full vs. incremental backup may help you save valuable storage space when it comes to backing up (especially when your backup service may have limits or charge you based on storage space, as some folks indicate above). 

Finally, our old pal, the 3-2-1 backup strategy, recommends both an on-site and an off-site copy of your data, which means that whichever method you use to backup, you’re going to want to store those backups in different and accessible ways. 

It’s not only a question of knowing if your backup service is automatically backing up all the data on your computer—you also want to know where that data is being stored, what file types are supported, if or how you need to set “rules,” and more. There are positives and negatives to each backup strategy, of course, but the numbers above show us that we have some work to do to help people know where to start when it comes to building an effective plan. We see a detailed education campaign about what Backblaze backs up brewing in our future!

Backing Up Remains Paramount

When looking at the data loss statistics of Americans who own a computer:

  • 70% report accidentally deleting something.
  • 54% report having lost data.
  • 54% were affected by a security incident (like ransomware or malware).
  • 46% had an internal or external hard drive crash.
    • 36% of those who did had crashes happen within the last year.
  • 45% lost access to their data when a shared drive or synced drive was deleted.

This year over half of Americans who own a computer reported being affected by a security incident, and that number is in line with last year (54% this year vs. 53% last year). Over the years, ransomware has increasingly become a “when, not if” situation, which means that seemingly simple things, like making strong passwords, using virtual private networks (VPNs), and knowing how to recognize a phishing attack are more important than ever. Prevention is only half the battle of course—and a good backup and recovery plan is the other. 

What’s more, these things become even more interesting when you think about data loss as it comes to our working environment. As we see modern work patterns change, we see more people working on their home networks and using mobile phones. As the workplace has shifted to include more remote and hybrid environments, employers are having to think about what it looks like to secure data across dispersed locations. Not only do you have lots of folks working on software as a service (SaaS) tools that include synced or shared drives (and have their own backup strategy demands), but you also need to capture folks saving on their local drives—which means you need individual workstation backup to ensure that you have a complete disaster recovery (DR) plan in place. 

Good Backups Get Personal

Fifteen years into this Harris Poll (and 16 years into being Backblaze!), we are still driven to understand the world of backup to support our ultimate goal: making storing and using data astonishingly easy. The work of taking these disparate data points (70% of Americans who own a computer have accidentally deleted something) and turning them into solutions (hey, an automatic backup means that you can get it back) is something we can’t do without understanding the world and how it changes. 

And, this is true on an individual level, too. When you’re building your backup solution, what you need for your personal backups is likely to be different from what you’ll need for your job. Maybe a network attached storage (NAS) device lets you bring all of your family’s household devices to a single place to manage and backup data, keeping you away from those pesky iCloud data storage limits. If you own a business, maybe you want to consider how long to keep your backups and how much it costs to store data in different formats like on hard drives or in the cloud. 

We hope you enjoy seeing the big picture as much as we do, and we hope this information ultimately helps you to find the best backup service for your data. Jump into the comments and let us know what you think! 

Survey Method:

This year’s survey was conducted online within the United States by The Harris Poll on behalf of Backblaze from April 25–27, 2023, among 2,050 adults ages 18+, among whom 1,857 own a computer. The sampling precision of Harris online polls is measured by using a Bayesian credible interval. For this study, the sample data is accurate to within +/- 2.8 percentage points using a 95% confidence level.

Prior year’s surveys were conducted online by The Harris Poll on behalf of Backblaze among U.S. adults ages 18+ who own a computer in May 19–23, 2022 (n=1,861); May 12–14, 2021 (n=1,870); June 1–3, 2020 (n=1,913); June 6–10, 2019 (n=1,858); June 5–7, 2018 (n=1,871); May 19–23, 2017 (n=1,954); May 13–17, 2016 (n=1,920); May 15–19, 2015 (n=2,009); June 2-4, 2014 (n=1,991); June 13–17, 2013 (n=1,952); May 31–June 4, 2012 (n=2,176); June 28–30, 2011 (n=2,209); June 3–7, 2010 (n=2,051); May 13–14, 2009 (n=2,154); and May 27–29, 2008 (n=2,723).

For complete survey methodologies, including weighting variables and subgroup sample sizes, please contact Backblaze.

The post 2023 State of the Backup: As Data Needs Grow, Backups Need to Fill the Gaps appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

How to Back Up WordPress

Post Syndicated from Stephanie Doyle original https://www.backblaze.com/blog/backing-up-wordpress/

If you’ve been considering building a website, you’ve probably at least thought about using WordPress. It’s a free, open-source content management system (CMS) with a seemingly endless library of templates and plugins that allow you to easily customize your website, even if you’re not a savvy web designer—and it’s responsible for powering millions of websites.

Today, we’re digging into how to back up WordPress, including what you should be backing up, how you should be backing up, and where you should be storing those backups.

Why Do You Need to Back Up WordPress?

WordPress is robust enough that you can scale on the platform. For example, you may build a website in WordPress when you’re just a little startup tech company with the dream of providing the best backup service out there, making storage pods and open sourcing your code, and then keep on using WordPress when you’ve evolved into a publicly-traded company that also offers the leading specialized storage cloud. (Yes, we use WordPress for the Backblaze blog.)

And, once you’ve gone through the trouble of building a website, all sorts of things can happen—accidental deletions, server errors, cyberattacks: the list goes on. No matter the size of your business or blog, you never want to be in the position where you lose data. Backups are an essential safeguard to protect one of your most important tools.

What’s the Diff: WordPress.org vs. WordPress.com

If you decide to build in WordPress, you might get confused by the fact that there are two related websites separated by a measly domain suffix. Once you jump into each website, you’ll even see that WordPress.com was created by a company with the same founder as WordPress.org. So, what gives? Which makes more sense for you to use?

This article will take you in-depth about all the differences between the two options, but here’s the short list of the most important info.

WordPress.org

  • Pro: Your site is more customizable, you can add your own analytics, and you can monetize your website.
  • Con: You’re responsible for your own hosting, backups, and, after you download WordPress, your own updates as well.

WordPress.com

  • Pro: It’s designed to be plug-and-play for less experienced users. You choose your pricing tier, and you don’t have to worry about backups and hosting.
  • Cons: You have far more limited options for customization (themes and plugins), and you can’t sell ads on your own site. You also can’t create e-commerce or membership sites.

Hosting and backups may sound intimidating, but they’re fairly easy to handle once you’ve got them set up—not to mention that many folks prefer not to outsource two things that are so central to website security concerns, continuity (you don’t want someone else to own your domain name!), and customer or community data, if you happen to store that. So, for the purposes of this article, when we say “WordPress,” we mean WordPress.org.

Now, let’s dive in to how to back up your site.

What to Back Up

There are two main components to your website: the files and the database.

  1. Files are WordPress core files, plugins, theme files, uploaded images and files, code files, and static web pages.
  2. The database contains everything else, like user information, posts, pages, links, comments, and other types of user-generated content.

Basically, the database contains your posts and lots of information created on your site, but it doesn’t include all the building blocks that create the look of your site or the backend information of your site. If you use restoring your computer as an analogy, your files are your photos, Word docs, etc., and your database includes things like your actual Word program, your login info, and so on.

You definitely want to back up both of these pieces. As is common with open-source communities, WordPress provides great resources in their Help Center, and that includes instructions on backing up your WordPress site.

Most of the services you use to host your website (like GoDaddy or Bluehost) will back up the entire server (read: both your files and your database), but it takes time to request a copy of your whole site. So, you’ll want to make sure you back up your data as well.

How to Back Up Your WordPress Files

Your hosting service may have programs or services you can use to back up, so make sure you check with them first. You’ll also want to make sure your site is syncing between your server and a second location, like a hard drive (HDD) or a network attached storage (NAS) device.

But, since syncing is not the same as back up, you’ll also want to periodically download and save your files. WordPress recommends using FTP Clients or UNIX Shell Skills to copy these files onto your computer. Unless you’re familiar with command line interface (CLI), you’ll probably find FTP Clients easier to deal with.

How to Back Up Your WordPress Database

The simplest way to backup your database is with phpMyAdmin. Once you find out how to access your site’s phpMyAdmin, just follow these steps to back up.

  1. Click on Databases in your phpMyAdmin panel. (Sometimes you won’t have to do this, depending on your version of phpMyAdmin.)
  2. You might have several databases, but click the database you created when you installed WordPress.
  3. In the structure view, you’ll see something like this:
  4. Click Export. You can choose Quick or Custom.

If you’re not familiar with SQL tables, select the Quick option. Then, choose SQL from the dropdown menu. (This is the default format used to import and export MySQL databases, and most systems support it.) Then, click Go.

If you want more control over the backup process, click Custom. Then, you’ll want to follow these steps:

  1. In the Output section, choose Save output to a file. Then, decide if you want to compress your files or not.
  2. Select SQL from the Format menu.
  3. Choose Add DROP TABLE, which is useful for overwriting an existing database.
  4. Choose IF NOT EXISTS, which prevents errors if the table is already in your back up or exported file.
  5. Click Go.

With that, the data will be stored on your computer.

That Was a Lot. Is There an Easier Way?

Sure is. One of the reasons that people love WordPress so much is that there are a ton of plugins you can choose to handle tasks just like backing up. You can find those plugins in the Plugin Browser on the WordPress Admin screens or through the WordPress Plugin Directory.

Often, those plugins also allow you to automate your back ups—which is important when you’re thinking about how often to back up, and creating a redundant backup strategy. Make sure you’re backing up regularly, and you’ll want to do this at a time when there’s minimal activity on your site.

We’ll get into more detail about choosing the correct tool for your site, as well as some plugin recommendations, a little later. But first, let’s talk about backup best practices.

The 3-2-1 Backup Strategy

When you’re thinking about when and how to back up, you need to consider a few things: what types of files you want to store, where you want to store them, and when you want to back up. We’ve already talked about what you need to back up for your WordPress site, so let’s jump into the other details.

We at Backblaze recommend a 3-2-1 backup strategy, and we’ve talked about the specifics of that strategy for both consumers and businesses. The basics of the strategy are this: Keep three copies of your data in two separate local destinations with one copy of your data offsite.

So, if you’re backing up your WordPress site, you’d want to have one copy of your files on your computer and the second on a NAS device or hard drive (for example). Then, you’d want to keep one copy elsewhere. In the old days, that meant moving LTO tapes or servers from location to location, but, of course, now we have cloud storage.

So, to answer the question of where you want to store your backups, the answer is: on multiple devices and in multiple locations. Having your off-site backup be in the cloud is valuable for a few reasons. First, there is a minimal chance of losing data due to theft, disaster, or accident. Second, cloud services are flexible, and easy to integrate with your existing tech. You can easily add or remove access to your backup data, and if you’re running a business, most include features for things like access controls.

Now that you have selected a place to store your backup data, let’s talk about when you want to back up and different tools you can use to do so.

Choosing the Right WordPress Backup Plugin

When you’re trying to decide which tool to use, you should look at a few things to make sure that the plugin fits your needs and will continue to do so long-term.

So, one of the things that you want to look at is how much customization you can do to your backups. The most important part of this is to make sure that you can schedule your backups. It’s important to set your backup time for periods of low traffic to your site. Otherwise, you run the risk of affecting how the site is working for your users (creating slowdowns), or having incomplete backups (because new information is being added at the same time you’re creating the backups).

To ensure you’re picking a tool that will be with you for the long run, it helps to look at:

  • The number of active installations: If there are many installations of the plugin, this would suggest that the backup plugin is popular and more likely to stay in business for the long term.
  • Last updated: There are lots of reasons that tools are updated, but some of the most common are to fix bugs in usage or security vulnerabilities. Cyberattacks are constantly evolving, as are programming languages and programs. If the tool hasn’t been updated in the last 12 months, it’s likely they’re not responding to those changes.
  • Storage support: What we mean by this is that you can choose where to save your files. That makes it easy to set different endpoints for your backups—for instance, if you want the file to save in your cloud storage provider, you’d be able to choose that.

No Time to Research? Here Are Some of Our Favorite Plugins

While many choices are available, we recommend UpdraftPlus and XCloner for WordPress backups. These plugins have an excellent track record and work well in many environments.

UpdraftPlus

With this plugin, you have several options for where to store your backups, which is always a plus. They have a free version as well as several different premium options with different prices (depending on if you need to manage more sites, want included cloud storage, etc.). That means you can pilot the tool and then upgrade if you need more capability. The premium version of UpdraftPlus supports scheduled backups, offers encryption for backup, and reporting so you can track each backup.

XCloner

This WordPress backup plugin lets you schedule backups, apply retention policies, and save storage space by using file compression. The best thing about XCloner? It’s free, and not just bare-bones free: they include many features you’d find in paid backup tools. And, just like UpdraftPlus, you can store your backups to the cloud.

What’s Next?

All that’s left, then, is for you to back up your site. Check out the Backblaze blog for more useful content on backup—we’ve covered backing up your site, but it’s only one piece of your overall backup strategy. If you’re a home user running your site solo, you may want to start with Backblaze Personal Backup. If you’re a business looking for backup, check out Backblaze Business Backup and Backblaze B2 Cloud Storage. And, as always, feel free to comment below with your thoughts and suggestions about what content you’d like to see.

The post How to Back Up WordPress appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Backblaze Is 16!

Post Syndicated from Backblaze original https://www.backblaze.com/blog/backblaze-is-16/

A decorative image with the text Backblaze Is 16.

Hey, we can drive! (Pun absolutely intended.) Some days it’s hard to believe that what started as a “crazy” dream in a one-bedroom apartment has evolved into what we’re celebrating today—16 years of blazing on (pun, ahem, also intended).

To mark the occasion, we thought we’d share some of our highlights from past years. If you want to hear co-founder and CEO Gleb Budman talking about our evolution (plus where he thinks cloud storage is going in the future), check out his recent appearance on The Cloudcast podcast.

And, here are some other great moments for your reading and viewing pleasure:

You already know there’s much, much more on the Backblaze blog, and we love chatting with folks in article comments and on socials. After all, we wouldn’t be here without all of you!

Thanks for supporting us over the years. If you feel like spreading the love, you can always refer a friend. (You’ll be prompted to log in so that you get credit for the referral.) Your friend will get a month free to try Backblaze, and when they sign up, you’ll get one too!

The post Backblaze Is 16! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

What Is Cyber Insurance?

Post Syndicated from Kari Rivas original https://www.backblaze.com/blog/what-is-cyber-insurance/

A decorative image with a pig typing on a computer, then directional lines moving from the computer to a lock icon. One the right of the image is a dollar sign, a shield with a check mark, and a box with four asterisks.

The first cybersecurity insurance policy was issued in 1997. In the following 27 years it’s grown from a niche insurance product to an important consideration for organizations large and small to protect their bottom line from cyber threats like malicious data breaches, malware, phishing attacks, and ransomware

While there are many security tactics to deploy in order to maintain business continuity (BC) should any of the above happen, getting back up and running in the event of a security incident can cost time and money. Cyber insurance is one way to reduce fallout from security events, prepare your business, and support business continuity objectives. 

Today, we are breaking down the basics of cyber insurance: What is it? How much will it cost? What do cyber insurance companies provide? And how do you get it?

Does my organization need cyber insurance?

Cyber insurance has become more common as part of BC planning. Like many things in the cybersecurity world, it can be a bit hard to measure precise adoption numbers because there are different industry associations, enforcement agencies, and so on in different geographic markets. According to Fortune Business Insights, the global cyber insurance market size was valued at $16.66 billion in 2023. The market is projected to grow from $20.88 billion in 2024 to $120.47 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 24.5% during the forecast period.

Take a look at these three data points in cybersecurity risk:

  1. According to a 2023 Ransomware Market Report, global ransomware costs are predicted to reach $265 billion annually by 2031, up from $20 billion in 2021.
  2. According to IBM, the average cost of a data breach in the U.S. is $4.88 million, up 10% over 2023.
  3. Fifty-nine percent of organizations were hit by ransomware in the last year, according to Sophos’ State of Ransomware 2024 report.

Whether your company is a 10 person software as a service (SaaS) startup or a global enterprise, cyber insurance could be the difference between a minor interruption of business services and closing up for good. However, providers don’t opt to provide coverage for every business that applies for cyber insurance. If you want coverage (and there are plenty of reasons why you would), it helps to prepare by making your company as attractive (meaning low-risk) as possible to cyber insurers. Some cyber insurance providers like Coalition even offer assistance and services to reduce your cyber risk posture before an attack as part of a “whole package” approach. 

Ransomware Protection Resource

Learn about the growing threat of ransomware and what you can do to protect against ransomware attacks.

➔ Ransomware Ebook

What is cyber insurance?

Cyber insurance protects your business from losses resulting from a digital attack. This can include business income loss, but it also includes coverage for unforeseen expenses, including:

  • Forensic post-breach review expenses.
  • Additional monitoring outflows.
  • The expenditure for notifying parties of a breach.
  • Public relations service expenses.
  • Litigation fees.
  • Accounting expenses.
  • Court-ordered judgments.
  • Claims disbursements.

Cyber insurance policies may also cover ransom payments. However, according to expert guidance, it is never advisable or prudent to pay the ransom, even if it’s covered by insurance. 

There are a few reasons for this:

  1. It’s not guaranteed that cybercriminals will provide a decryption key to recover your data. They’re criminals after all.
  2. Even with a decryption key, you may not be able to recover your data. This could be intentional, or simply poor design on the part of cybercriminals. Ransomware code is notoriously buggy.
  3. Paying the ransom encourages cybercriminals to keep plying their trade, and can even result in businesses that pay being hit by the same ransomware demand twice.
  4. Ransom payouts may be illegal. Certain states make it illegal for local government entities to pay ransoms. Federally in the U.S., it’s illegal to make payments to individuals, organizations, regimes, and sometimes entire countries that are on the sanctions list—and some cyber crime groups are certainly on that list. 

Ultimately, the most effective way to undermine the motivation of these criminal groups is to reduce the potential for profit. 

Types of cyber insurance

What plans cover and how much they cost can vary. Typically, you can choose between first-party coverage, third-party coverage, or both.

First-party coverage protects your own data and includes coverage for business expenses related to things like recovery of lost or stolen data, lost revenue due to business interruption, and legal counsel, and other types of expenses.

Third-party coverage protects your business from liability claims brought by someone outside the company. This type of policy might cover things like payments to consumers affected by a data breach, costs for litigation brought by third parties, and losses related to defamation.

Depending on how substantial a digital attack’s losses could be to your business, your best choice may be both first- and third-party coverage.

Cyber insurance policy coverage considerations

Cyber insurance protects your company’s bottom line by helping you pay for costs related to recovering lost or stolen data and cover costs incurred by affected third parties (if you have third-party coverage).

As you might imagine, cyber insurance policies vary. When reviewing cyber insurance policies, it’s important to ask these questions:

  1. Does this policy cover a variety of digital attacks, especially the ones we’re most susceptible to?
  2. What are the policy’s exclusions? For example, unlikely circumstances like acts of war or terrorism and well-known, named viruses may not be covered in the policy.
  3. How much do the premiums and deductibles cost for the coverage we need?
  4. What are the coverage (payout) amounts or limitations?

Keep in mind that choosing the company with the lowest premiums may not be the best strategy. For further reading, the Federal Trade Commission offers a helpful checklist of additional considerations for choosing a cyber insurance policy.

Errors & omissions (E&O) coverage

Technology errors and omissions (E&O) coverage isn’t technically cyber insurance, but could be part of a comprehensive policy. This type of coverage protects your business from expenses that may be incurred if/when your product or service fails to deliver or doesn’t work the way it’s supposed to. This can be confused with cyber insurance coverage because it protects your business in the case your technology product or service fails. The difference is that E&O coverage comes into effect when that failure is due to the business’ own negligence.

You may want to pay the upcharge for E&O coverage to protect against harm caused if/when your product or service fails to deliver or work as intended. E&O also offers coverage for data loss stemming from employee errors or employee negligence in following data safeguards already in place. Consider whether you also need this type of protection and ask your cyber insurer if they offer E&O policies.

Beyond insurance

Cybersecurity insurance providers often offer a range of holistic services designed to help you manage and mitigate cyber risks. These services go beyond traditional insurance coverage, providing proactive support in the form of risk assessment, incident response, and recovery assistance. This comprehensive approach helps you strengthen your cybersecurity posture and minimize the impact of cyber incidents.

Services potentially offered by cybersecurity insurance providers:

  • Risk assessment and management: Evaluating your current cybersecurity measures and identifying vulnerabilities.
  • Incident response planning: Assisting in the development and implementation of incident response plans.
  • Threat intelligence: Providing real-time information on emerging cyber threats and vulnerabilities.
  • Employee training and awareness: Offering programs to educate employees on best practices for cybersecurity.
  • Breach response services: Support during and after a cyber incident, including forensic investigation and legal assistance.
  • Business continuity and recovery support: Helping to restore operations and recover lost data following an incident.
  • Regulatory compliance guidance: Assisting in meeting industry-specific cybersecurity regulations and standards.

It’s important to ask if these services are included in your policy or if you can add them if needed. 

Premiums, deductibles, and coverage

What are the average premium costs, deductible amounts, and liability coverage for a business like yours? The answer to that question turns out to be more complex than you’d think.

How are premiums determined?

Every insurance provider is different, but here are common factors that affect cyber insurance premiums:

  • Your industry (e.g., education, healthcare, and financial industries are higher risk)
  • Your company size (e.g., more employees increase risk)
  • Amount and sensitivity of your data (e.g., school districts with student and faculty personal identifiable information are at higher risk)
  • Your revenue (e.g., a profitable bank will be more attractive to cybercriminals)
  • Your investment in cybersecurity (e.g., lower premiums go to companies with dedicated resources and policies around cybersecurity)
  • Coverage limit (e.g., the cost per incident will decrease with a lower liability limit).
  • Deductible (e.g., the more you pay per incident, the less your plan’s premium)

What does the average premium cost?

These days, it’s challenging to estimate the true cost of an attack because historical data hasn’t been widely shared. The U.S. Government Accountability Office reported that the rising “frequency, severity, and cost of cyberattacks” increases cyber insurance premiums.

But, generally speaking, if you are willing to cover more of the cost of a data breach, your deductible rises, and your premium falls. Data from TechInsurance reveals that the average cyber insurance premium is around $145 per month depending on your risk profile and the policy limits you choose. 

How do I get cyber insurance?

Most companies start with an online quote from a cyber insurance provider, but many will eventually need to compile more detailed and specific information in order to get the most accurate figures.

If you’re a business owner, you may have all the information you need at hand, but for mid-market and enterprise companies, securing a cyber insurance policy should be a cross-functional effort. You’ll need information from finance, legal, and compliance departments, IT, operations, and perhaps other divisions to ensure cyber insurance coverage and policy terms meet your company’s needs.

Before the quote, an insurance company will perform a risk assessment of your business in order to determine the cost to insure you. A typical cyber insurance questionnaire might include specific, detailed questions in the areas of organizational structure, legal and compliance requirements, business policies and procedures, and questions about your technical infrastructure. Here are some questions you might encounter:

  • Organizational: What kind of third-party data do you store or process on your computer systems?
  • Legal and compliance: Are you aware of any disputes over your business website address and domain name?
  • Policies and procedures: Do you have a business continuity plan in place?
  • Technical: Do you utilize a cloud provider to store data or host applications?

Cyber insurance readiness

Now that you know the basics of cyber insurance, you can be better prepared if and when the time comes to get insured. Shoring up your vulnerability to cyber incidents goes a long way toward helping you acquire cyber insurance and get the best premiums possible. You can start by protecting business workstations with automatic backups and by protecting virtual machines (VMs), servers, and network attached storage (NAS) data for BC and disaster recovery (DR). 

The post What Is Cyber Insurance? appeared first on Backblaze Blog | Cloud Storage & Cloud Backup

What “Dead to Me” Taught Us About 3-2-1 Backup

Post Syndicated from Barry Kaufman original https://www.backblaze.com/blog/what-dead-to-me-taught-us-about-3-2-1-backup/

A decorative image showing a TV screen with a spotlight coming from the right. The numerals 3, 2, 1 are displayed on the background of the image; the words Dead to Me are displayed on the TV screen.

When you start thinking about backup strategies, it tends to get inside your head. Like Dustin Hoffman’s character in “Rain Man”, seeing equations float around him as he calculates his odds in Vegas, the mental exercise of ensuring your backups have backups of their own tends to manifest itself in the strangest places.

Take, for example, the finale of the Netflix show “Dead to Me” starring Christina Applegate and Linda Cardellini. The show wrapped up a few months back and should definitely be moving toward the top of your “I’ve been meaning to watch that” list. And if you have already seen it, I can’t stress enough how much more you pick up on a second time around.

Anyway, to a certain segment of the audience, the climax of the show served as a fitting conclusion to a whole host of storyline threads whose dense weave kept viewers enthralled from the first episode to the last. But to those of us who tend to worry about things like a proper 3-2-1- backup strategy, the final few episodes concealed a subtle message about the importance of proper data backup procedures.

Let’s dig into what “Dead to Me” can teach us about the importance of a good backup strategy.

Defining a 3-2-1 Backup Strategy

As we’ve discussed at length before, a good 3-2-1- backup strategy involves three copies of your data:

  • One: On-site storage on your home device. Your phone, your laptop, your tablet, whatever. If you can physically touch it and your files are in there somewhere, that’s your first copy.
  • Two: On-site storage on a separate device. This can be an external hard drive, a thumb drive, or if you’re on a Mac, Time Machine. If it’s not physically in the device, but it’s still somewhere close by, that’s your second copy.
  • Three: Off-site backup. This should automatically scan the files on your device and upload copies to the cloud for safe-keeping. (Pssst, we’re partial to Backblaze’s astonishingly simple cloud back up here).

Okay, So What Does That Have to Do With “Dead to Me”?

There’s kind of a long road ahead, so buckle up.

For those of you who haven’t seen it, or who binged it so long ago you need a refresher, “Dead to Me” follows the story of two friends, Jen (Applegate) and Judy (Cardellini). Jen is a recently widowed mom whose husband Ted had been killed in a hit and run shortly before the show started. Judy is a woman she meets during a group therapy session, who claims to have lost her husband as well.

Only, as it turns out, Judy didn’t lose her husband. They just split up—after an argument that started when they accidentally struck and killed Jen’s husband.

Intrigued yet? We’re only on the first episode.

By the end of the first season, Jen has discovered the truth about Judy (but they’re still friends), Judy is dating a police officer who is investigating the crime she committed, and her ex-husband Steve (James Marsden, playing against his usual type as a jerk) is desperately trying to cover up the crime while avoiding the Greek mafia, who have a contract out on him.

We cannot stress enough that all of this craziness happens in the first season, which ends with Jen accidentally murdering Steve by—of course—cracking him in the head with a wooden bird, which winds up as a critical plot point.

A image of a wooden bird statue.
You see tchotchke. I see danger.

From there the plot twists around on itself, throwing every curveball imaginable at you from secret twin brothers to money laundering schemes to torrid affairs (and hey, we already mentioned the Greek mafia). But critical to our point is one plot thread that could have been avoided with a proper backup strategy.

Karen and the… Let’s Call It 2-1 Strategy

A minor character in the first few seasons, Karen is a neighbor of Jen’s who… well, can be kind of a Karen. You know that person in your neighborhood that you suspect reports you to the Homeowner’s Association whenever your grass gets a little too long? That’s her.

As the neighborhood Karen, she has a natural inclination to keep an eye on things. As such, her house is ringed by security cameras. And as we learned in the season two premiere, one of those cameras just happened to spy Steve on his way to Jen’s house the night he was murdered.

Plot twist, right?

Since this is a huge piece of evidence implicating them in the murder they’re actively covering up, Jen and Judy have to ensure that the incriminating footage is destroyed forever. That means deleting the footage, which they discover has been safely stored in the cloud. They first try to convince Jeff, Karen’s ex, to log on and do it (side note: this happens after they discovered he was having an affair with one of Judy’s ex-boyfriends, because this show is bonkers) but unfortunately Karen has changed the password to her cloud storage.

So they have to sweet-talk their way into Karen’s house (greasing the wheels with her favorite dish—Mexican lasagna with extra raisins) and get her to delete the footage off the cloud. It’s a wonderful moment of female camaraderie as they convince Karen that the data on the cloud represents too many painful memories of her time with her ex. And when Karen finally drags the folder to the trash, we cheer her for finding the strength to move on.

A image of three women sitting at a counter drinking coffee in front of an open laptop.
Just a couple of friends, deleting files over coffee.

And then, the punchline.

“And if I ever want to see it again, I have it backed up on my hard drive,” she exclaims, holding up her external drive backup. Jen and Judy manage to steal that, and in doing so get away with their crime scot-free.

What Should Karen Have Done?

Look, we get that the show is trying to get us to root for Jen and Judy as our protagonists, but to be honest, murder is one of those things that is a little hard to look past.

Especially given that the FBI was looking into the crime at that point in the show, what Karen did could legally be considered obstruction of justice. Or at least unintended obstruction of justice, which we’re pretty sure is still a crime. (We on the blog team are definitely not lawyers, though.)

Had Karen utilized a proper 3-2-1 strategy, she should have had a third copy—the one on her local drive—even after she was tricked into deleting it from the cloud and handing over her external drive. And, if she was using Backblaze, she would have been able to access an earlier version of her backup with either our standard 30-day version history or Extended Version History. So, she could have pulled a copy even after she deleted it.

The Moral of the Story Is: 3-2-1 Backups Are Still the Best

Karen handed over all the incriminating evidence about the murder to the person who committed it. Which, true, made for a happy ending as far as the show is concerned. But for those of us who can’t seem to get 3-2-1 backup strategies out of our head, she committed a serious blunder. A 2-1 backup strategy just won’t cut it.

And that, folks, is how “Dead to Me” reminds us all once again that a 3-2-1 backup strategy is still the best way to keep your data safe and out of the hands of nefarious, if endearing, murderers.

The post What “Dead to Me” Taught Us About 3-2-1 Backup appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

World Backup Day: Backing Up by the Numbers

Post Syndicated from original https://www.backblaze.com/blog/world-backup-day-backing-up-by-the-numbers/

A decorative image displaying a globe with an arrow encircling it, the words World Backup Day, and a cloud with a stylized flame icon.

Today, March 31, is World Backup Day. If you don’t know, now you know! Some years ago, we and other denizens of the internet got together because we felt that the joy of protecting your data was worthy of celebration. Each year on this day, we encourage folks to take the pledge to backup their data. This year, we wanted to share some fun facts we pulled about our Backblaze Personal Backup service, and throw in a few things we’ve learned from our yearly backup poll as well. Spoiler: We do that poll again every year in June for Backup Awareness Month, so come visit us again then and we’ll review the trends.

The Who and Where of Backup

A caveat about this data: If you’re familiar with Backblaze, you know we have a few different services, including Backblaze Personal Backup, Backblaze Business Backup, and Backblaze B2 Cloud Storage. This article will only be referencing data from our Personal Backup service.

And, shout out to Simple Maps for providing us with geographic info that we mapped to our data.

The Winners: Which Cities Back Up the Most?

To be clear, we think anyone who’s backing up is a winner. But in this section, we decided to talk about both the cities with the most users per capita and the number of users in a city. Given that the second option rewards bigger cities, we thought it was a little unfair to just present that data.

2022 Top 5 Cities Where You’re Most Likely to Run Into a Backblaze User

Here, we take a look at the cities with the most Backblaze licenses per capita.

An image displaying the words: The 2022 winner of cities with the most Backblaze Personal Backup users per capita: Pacific Palisades, CA.
  1. Pacific Palisades, CA: 136.6
  2. Winnetka, IL: 129.1
  3. Orinda, CA: 128.2
  4. Beverly Hills, CA: 126.2
  5. Mill Valley, CA: 117.1

Good job California and a very special shout out to Winnetka! Way to go!

2022 Top 5 Cities With the Most Backblaze Users

And, here, we look at cities with the highest number of users.

  1. New York, NY: 8,401
  2. Los Angeles, CA: 6,754
  3. Brooklyn, NY: 5,587
  4. San Francisco, CA: 5,117
  5. Seattle, WA: 5,021

The Potential: The Places We Want to Give Some Back Up Love To

Hey, we get it: we’re passionate about a relatively nerdy thing. (Back up. It’s still back up.) That said, we’re always looking for ways to spread the love and peace of mind that comes from data protection.

2022 Top 5 Cities Least Likely to Run Into a Backblaze User

Here’s where we look at cities with the least Backblaze users per capita.

  1. Lynwood, CA: .14
  2. Arecibo, PR: .17
  3. Trujillo Alto, PR: .17
  4. Carolina, PR: .17
  5. Vega Baja, PR: .18

Clearly, we haven’t been giving Puerto Rico enough love. We’re sorry, Puerto Rico! We’d love to chat about back up with you.

2022 Cities With the Fewest Users

You might be noticing a pattern. Here, we look at cities with the least number of users in our database—so, cities with one license, because there are also cities with zero users. But to figure out which cities those are, we’d have to find a list of ALL the cities in the U.S. and deduplicate it against our list of cities with at least one license. It would be a whole thing. Let it suffice to say, there are cities with zero users, and we hope someday they have more.

  1. Arecibo, PR: 1
  2. Canovanas, PR: 1
  3. Carolina, PR: 1
  4. Lynwood, CA: 1
  5. Trujillo Alto, PR: 1
  6. Vega Baja, PR: 1
  7. Waianae, HI: 1

Given the amount of objectively beautiful places on this list, we’d love to assume you’re all busy outdoors and not stuck behind a computer.

State of Affairs

Okay, we’ve talked about cities, but things get even more interesting when you filter this by state instead. Buckle up, folks!

States With the Most Users Per Capita

  1. Washington, D.C.: 26.04
  2. Vermont: 21.67
  3. Oregon: 21.60
  4. Washington: 20.67
  5. Colorado: 19.99

Finally, a list California didn’t make. (It’s number seven.) It’s super interesting when you compare this to the cities with the most users per capita, especially because our winner in that category has 136.6 compared to our winner here with 26.04.

Even if you take out Washington, D.C. (some folks might argue that it’s more fair to call it a city), Vermont comes in with 21.67 statewide. That’s less than a fifth of the concentration of users you’d find in Pacific Palisades, CA.

States With The Most Cities With Only One License Per Capita

Some nuance here: This doesn’t mean states with the least number users, but rather states with the most cities with only one license. So, in essence, this list favors states that have a lot of cities.

  1. Pennsylvania—177
  2. New York—172
  3. Texas—166
  4. Illinois—126
  5. Ohio—126
  6. Iowa—112
  7. Minnesota—111
  8. Michigan—111
  9. California—106
  10. Indiana—101

Look at that! Some of our standouts above become a little less impressive when you get here. And, we’d like to note that California has made all but one of the lists so far: proof that backup stories are no simple matter of “best” and “worst”.

The Even Bigger Picture

There are even more stories to tell when you compare this to our yearly backup poll. According to our data, only 12% of computer users use a cloud backup service like Backblaze. That means that the numbers we’re showing you here are a portion of the 12% of computer owners overall.

Still, the person most likely to be a backer upper—someone who owns a computer and backs it up at least once a day—likely lives in the Western United States. Even though we’re working with a smaller data set, it’s interesting to see that our data still reflects overall trends.

Celebrate With Us!

We hope you enjoyed our foray into data as much as we did. Feel free to take the World Backup Day pledge, reach out to us on socials, or comment below if you want to know more. And, check back in June to see the newest backup survey.

Until then, happy backing up!

The post World Backup Day: Backing Up by the Numbers appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

SSD 101: How Reliable are SSDs?

Post Syndicated from original https://backblazeprod.wpenginepowered.com/blog/how-reliable-are-ssds/

A decorative image showing an illustration of an SSD drive that exposes the interior. A headline reads How Reliable Are SSDs?
This article has been updated since it was originally published in 2023.

Solid state drives (SSDs) continue to grow in popularity, and no wonder. Compared to hard disk drives (HDDs), they are faster, smaller, more power efficient, and sturdier since they have no moving parts to jostle around. And, they are becoming available in larger and larger capacities while their cost comes down.

But are they really as dependable as they claim to be? SSDs still have vulnerabilities, and storage tech that lasts thousands of years isn’t commercially viable (yet!). 

In this post we’re going to consider the issue of SSD reliability. We’ll take a closer look at:

  • SSD tech.
  • SSD storage memory.
  • Reliability factors.
  • Signs of SSD failure.

So, how reliable is an SSD? Let’s dig in.

But First, Back It Up

Of course, as a data storage and backup company, you know what we’re going to say right off: No matter how you store your data, you should always back it up. Even if your data is stored on a brand new SSD, it won’t do you any good if your computer is stolen, destroyed by a flood, or lost in a fire or other act of nature. We recommend using a 3-2-1 backup strategy to safeguard your data.

SSD Tech

Almost all types of today’s SSDs use NAND flash memory. NAND isn’t an acronym like a lot of computer terms. Instead, it’s a name that’s derived from its logic gate, the basic building block of its memory cells, called “NOT AND.” (For the curious, a NAND gate is a logic gate that produces an output that is false only if all its inputs are true.)

A diagram of the interior motherboard of an SSD identifying the cache, controller, and NAND Flash Memory.

Flash (the term following NAND) refers to a non-volatile solid state memory that retains data even when the power source is removed. 

NAND storage has specific properties that affect how long it will last. NAND flash memory works by storing data in individual memory cells organized in a grid-like array. When data (a 1 or a 0) is written to a NAND cell (also known as programming), the data must be erased before new data can be written to that same cell. When writing and erasing a NAND cell, electrons are sent through an insulator and back, and the insulator starts to wear. Eventually, the insulator wears to the point where it may have difficulty keeping the electrons in their correct (programmed) location, which makes it increasingly more difficult to determine if the electrons are where they should be and to indicate the correct value (1 or 0) of the cell.

This means that flash type memory cells can only be reliably programmed and erased a given number of times. This is measured in programmed/erase cycles, more commonly known as P/E cycles.

P/E cycles are an important measurement of SSD reliability, but there are other factors that are important to consider as well including TBW (terabytes written) and MTBF (mean time between failures). Here are a few definitions to help keep everything straight:

Programmed/Erase Cycles (P/E Cycles)

A P/E cycle in solid state storage involves writing data to a NAND flash memory cell then erasing that data, so it is ready to be rewritten. The endurance of an SSD, measured in P/E cycles, varies depending on the technology, but typically falls somewhere between 500 and 100,000 P/E cycles. 

Terabytes Written (TBW)

Terabytes written is the total amount of data that can be written to an SSD before it is likely to fail. For example, here are the TBW warranties for the popular Samsung V-NAND SSD 870 EVO:

  • 250GB model: 150TBW
  • 500GB model: 300TBW
  • 1TB model: 600TBW
  • 2TB model: 1,200TBW
  • 4TB model: 2,400TBW

All of these models are warrantied for five years or TBW, whichever comes first.

Mean Time Between Failures (MTBF)

MTBF is a metric used to gauge the reliability of a hardware component throughout its anticipated lifespan. For most components, the measure is typically in thousands or even tens of thousands of hours between failures. For example, an HDD may have a mean time between failures of 300,000 hours, while an SSD might have 1.5 million hours.

Manufacturers provide these specifications for their products. They can help you understand your drives’ expected lifespan as well as its suitability for specific applications.

Be careful when reviewing the specifications though, as they don’t guarantee your particular SSD will last for that specific duration. Rather, they indicate that, based on a sample set of the SSD model, errors are anticipated to occur at a certain rate. A 1.2 million hour MTBF means that, assuming the drive is used at an average of eight hours a day, a sample size of 1,000 SSDs would be expected to have one failure every 150 days, or about twice a year.

Today, many SSDs come with a utility which monitors the life expectancy of the drive. Their recommendations are based on monitoring the SMART attributes of the drive. As we discussed in a previous post, there is little consistency between the different SSD manufacturers in what attributes they monitor and how they calculate drive life expectancy. Therefore, it is important that you read the manual for your particular SSD if you are interested in using this information to decide when to replace your SSD.

SSD Storage Memory

There are currently five different NAND flash cell technologies based on the number of bits stored per cell, which we’ll discuss below. Generally, as the number of bits stored per cell increases, the cost per bit decreases, but endurance and performance may decrease as well.

SLC (Single Level Cell): One Bit Per Cell

SLC was the first type of NAND flash storage developed. It stores one bit per cell. SLC storage is fast and wear is minimal. On the downside, it’s not space-efficient; that is, the physical size of the SSD form factor used.

MLC (Multi-Level Cell): Two Bits Per Cell

MLC stores two bits per cell. This basically doubled the amount of storage and lowered the cost for a given form factor. But MLC is slower as it has to distinguish between the two bits in a given cell.

TLC (Triple Level Cell): Three Bits Per Cell

The trend continued with TLC where three bits are stored per cell. This advancement had two interesting consequences. First, the unit cost started to be appealing to most audiences. While still two to three times as expensive as a comparable hard drive, a TLC-based SSD was affordable. Second, the TLC technology hastened the introduction of caching within the SSD, as the unaided read/write speeds had dipped to near those of a hard drive.

QLC (Quad Level Cell): Four Bits Per Cell

QLC is the current “standard.” It stores four bits per cell. This increases storage density yet again, lowers the price even more, and, with caching improvements, continues to deliver superior speed. On the downside, the drive can wear out sooner, especially as it fills up.

3D NAND

In the previous technologies the cells are side by side in a single, two-dimensional layer—this design is described as planar. In 3D NAND, the cells are stacked three-dimensionally. This improves storage density and speed, but increases the manufacturing cost and lowers endurance over time.

In general SLC and MLC are faster and last longer, but are limited to the amount of space. TLC and QLC technologies can store data at a lower cost, but may be slower. However, the difference in speed is probably negligible for the average consumer, and is sometimes made up for by things like dynamic caching. The 3D NAND technology is a great choice, but be prepared to pay more.

SSD Reliability Factors to Consider

Compared to HDDs, SSDs are sturdier. Since they don’t have moving parts like actuator arms and spinning platters, they can withstand accidental drops and other shocks, vibration, extreme temperatures, and magnetic fields better than HDDs. Add to that their small size and lower power consumption, and the idea of replacing HDDs with SSDs could be worth the time and effort.

That’s not exactly the whole story though. There are different performance and reliability criteria you should use depending on whether the SSD will be used in a home desktop computer, a data center, or an exploration vehicle on Mars. And SSD manufacturers are increasingly marketing SSDs for specific workloads such as write-intensive, read-intensive, or mixed-use. What that means is that you can select the optimal level of SSD endurance and capacity for a particular use case. 

For instance, an enterprise user with a high-transaction database might opt for a drive that can withstand a higher number of writes at the expense of capacity. Or, a user operating a database that doesn’t get frequent writes might choose a lower performance drive with a higher capacity. By doing this, the manufacturers are hiding the complexity embedded in the technology like storage NAND (SLC, MLC, etc), caching, and so on. That said, it does make it easier to match your requirements to the best type of SSD.

Signs of SSD Failure

You’ve likely encountered the dreaded clicking sound that emanates from a dying HDD. An SSD has no moving parts, so you won’t get an audible warning that an SSD is about to fail, but there are usually other signs of when that’s going to happen. If you start to notice any of them, take action by replacing that drive with a new one. Indicators that your SSD is nearing its end of life include:

1) Errors Involving Bad Blocks

Much like bad sectors on HDDs, there are bad blocks on SSDs. If you have a bad block, the computer will typically try to read or save a file, but it takes an unusually long time and ends in failure, so the system eventually gives up and sends an error message.

2) Files Cannot Be Read or Written

There are two ways in which a bad block can affect your files. First, the system detects the bad block while writing data to the drive, and thus refuses to write data, or second, the system detects the bad block after the data has been written, and thus refuses to read that data.

3) The File System Needs Repair

Getting an error message like this on your screen can happen simply because the computer was not shut down properly, but it also could be a sign of an SSD developing bad blocks or other problems.

4) Crashing During Boot

A crash during the computer boot is a sign that your drive could be developing a problem. You should make sure you have a current backup of all your data before it gets worse and the drive fails completely.

5) The Drive Becomes Read-Only

Your drive might refuse to write any more data to disk and can only read data. Fortunately, you can still get your data off the disk, and you should.

So, How Reliable Is an SSD?

Let’s break down the reliability of SSDs into three, more specific questions:

Question 1: How long can we reasonably expect an SSD to last?

Answer: An SSD should ideally last as long as its manufacturer expects it to last (generally five years), provided that the use of the drive is not excessive for the technology it employs (e.g. using a QLC in an application with a high number of writes). Consult the manufacturer’s recommendations to ensure that how you’re using the SSD matches its best use.

Here at Backblaze we use SSDs for many different applications. The one use case we have rigorous reliability data for is as boot drives in our storage servers. This cohort of drives does more than boot these servers; they also write, store, read, and delete log files of various types recorded by the storage servers on a daily basis. The latest Drive Stats SSD Edition illuminates the reliability of the drive models we use for this purpose.

Question 2: Do SSDs fail faster than HDDs?

Answer: There are many variables in comparing the reliability of HDDs and SSDs, the primary one being how they are used. In the SSD Drive Stats report noted above, we compared SSD and HDD boot drives as they performed the same function in the same types of systems, storage servers. While it seems in the first three years or so the different drives are similar in their failure curves, the curves separate after four years, with the HDDs failing at a higher rate. So far the SSDs have maintained a 1% or less Annualized Failure Rate (AFR) through the first four years.

SSD users are far more likely to replace their storage drive because they’re ready to upgrade to a newer technology, higher capacity, or faster drive, than having to replace the drive due to a short lifespan. Under normal use we can expect an SSD to last years. If you replace your computer every three years, as most users do, then you probably needn’t worry about whether your SSD will last as long as your computer. What’s important is whether the SSD will be sufficiently reliable that you won’t lose your data during its lifetime.

Question 3: Are SSDs good for long-term storage?

Answer: SSDs, like hard drives, are meant to be used. An external drive stuffed into a closet for a couple of years is never a good thing, and it doesn’t matter whether it is an SSD or HDD inside. The evidence of whether an SSD will fare better than a HDD in such a circumstance is anecdotal at best. Still, it is better to use an external drive as a backup of your computer as part of your backup plan—just don’t make it your only backup.

Summary

It’s good to understand how the different SSD technologies affect their reliability, and whether it’s worth it to spend extra money for SLC over MLC or QLC. However, unless you’re using an SSD in a specialized application with more writes than reads as we described above, just selecting a good quality SSD from a reputable manufacturer should be enough to make you feel confident that your SSD will have a useful life span.

Keep an eye out for any signs of failure or bad sectors, and, of course, be sure to have a solid backup plan no matter what type of drive you’re using.

FAQs

1. How do you measure SSD reliability?

There are a number of metrics that can help you understand SSD reliability, including programmed/erase (P/E) cycles, terabytes written (TBW), and mean time between failures (MBTF). These metrics alone won’t be able to tell you how long a given SSD will last, but they can help you understand roughly where your SSD is in its lifecycle. Check the manufacturer’s warranty and endurance rating in TBW. Higher values indicate better durability.

2. What are programmed/erase (P/E) cycles?

A solid-state storage programmed/erase (P/E) cycle is a sequence of events in which data is written to a solid-state NAND flash memory cell, then erased, and then rewritten. How many P/E cycles a SSD can endure varies with the technology used, somewhere between 500 to 100,000 P/E cycles.

3. What SSD should I buy?

The ideal SSD to buy depends on your specific needs. Consider factors like capacity, speed, and budget. For most users, a mid-range SSD from a reputable brand offers a good balance of performance and affordability. SSD manufacturers are increasingly marketing SSDs for specific workloads such as write-intensive, read-intensive, or mixed-use. What that means is that you can select the optimal level of SSD endurance and capacity for a particular use case. For instance, an enterprise user with a high-transaction database might opt for a drive that can withstand a higher number of writes at the expense of capacity. Or, a user operating a database that doesn’t get frequent writes might choose a lower performance drive with a higher capacity.

4. How do I know my SSD is going to fail?

SSDs will eventually fail, but there usually are advance warnings of when that’s going to happen. Some warning signs include errors involving bad blocks, being unable to read or write files, getting error messages that the file system needs repair, crashes during boot, or when your drive becomes read-only. When this happens, make sure you have a good backup.

5. How long can I expect an SSD to last?

An SSD should ideally last as long as its manufacturer expects it to last (generally five years), provided that the use of the drive is not excessive for the technology it employs. Consult the manufacturer’s recommendations to ensure that how you’re using the SSD matches its best use.

6. Do SSDs fail faster than HDDs?

There are many variables in comparing the reliability of HDDs and SSDs, the primary one being how they are used. SSD users are far more likely to replace their storage drive because they’re ready to upgrade to a newer technology, higher capacity, or faster drive, than having to replace the drive due to a short lifespan. Under normal use we can expect an SSD to last years. If you replace your computer every three years, as most users do, then you probably needn’t worry about whether your SSD will last as long as your computer. What’s important is whether the SSD will be sufficiently reliable that you won’t lose your data during its lifetime.

7. Are SSDs good for long-term storage?

SSDs, like hard drives, are meant to be used. An external drive stuffed into a closet for a couple of years is never a good thing, and it doesn’t matter whether it is an SSD or HDD inside. The evidence of whether an SSD will fare better than a HDD in such a circumstance is anecdotal at best. Still, it is better to use an external drive as a backup of your computer as part of your backup plan—just don’t make it your only backup.

The post SSD 101: How Reliable are SSDs? appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Building Your (Digital) Go Bag

Post Syndicated from Stephanie Doyle original https://www.backblaze.com/blog/building-your-digital-go-bag/

A decorative image of several icons that represent photos, documents, identification cards, and money flowing into a backpack.

Quick! You have 10 minutes to get your most important documents out of your house. What do you need?

Here’s another scenario: you’re away from home and you find out there was a fire. Are you confident that you have all your important information somewhere you can access?

It’s never fun to imagine disaster scenarios, but that doesn’t mean you should avoid the necessary preparation. Building a good emergency kit checklist—and digitizing the things you can—is one of the easiest things you can do to give yourself peace of mind. Today, I’m covering all the things that can and should go into your digital go bag.

Editor’s Note

We’ve had this article on our calendar for a while now, and it’s part of our campaign to celebrate World Backup Day. But, we never want to be the ones shifting the focus from the victims of natural disasters. With the devastating storms that rolled through the U.S. South and beyond this weekend, we wanted to take a moment to say that our thoughts are with everyone affected, and if you have the ability to donate, this is a great boots-on-the-ground charity helping folks out right now.

Disaster Prep: Better Known as Recovery Planning

It may seem far-fetched that you’ll be in the position to get the essentials in only 10 minutes, but speaking from personal experience, that’s exactly what happened to me when the 2003 Cedar Fire struck in San Diego—there’s nothing like seeing your friends’ homes on the national news, let me tell you. And, having spent much of my adult life in hurricane-prone New Orleans, disaster readiness is just a way of life. It’s common to discuss the incoming storms with the old-timers in your neighborhood bar over a $2 afternoon High Life, and they are almost always right in predicting if a hurricane is going to turn and hit Florida.

A photo of Jim Cantore in a storm pointing ahead.
And you always know it’s a serious weather event when Jim Cantore comes to town. Source.

One of the things these experiences have taught me is that disasters and recovery happen in stages. There’s the inciting event—a house fire, a hurricane, etc.—and then there’s the displacement and recovery. You’re trying to call an insurance company when the lines are all tied up, and when you finally get through, you need to give them information that they need when you’re far from home and in crisis. You may have renter’s insurance, but when you’re trying to re-buy your book collection, really, which ones did you have? And, there are some things that can’t be replaced—photos are a great example. Finding a way to organize and digitize these things means that you don’t have to worry about stuff when you should be worrying about people.

All that to say, the more you can do to be prepared ahead of time, the better. That means not only having your documents in a place you can access, but also knowing what documents you need in the first place. While this type of file organization started out in response to natural disasters, it’s actually helped in many other ways—I always know where my files are to give to my tax guy, and I’ve implemented a good 3-2-1 backup strategy, which means I’m confident my data is protected and accessible.

As it happens, there’s a name for this type of intentional preparation when you’re building an emergency kit: folks call those kits go bags. It makes sense right? You have a bag that holds the things you need to go. These days, though, many of the things that you’d traditionally include in that physical bag can also be digitized. So, with all that in mind, let’s talk about how to build your (digital) go bag.

What Documents Do I Need in My Emergency Kit?

A little caveat here: just because you can digitize something, doesn’t mean that should be your only copy. There are some things that you just flat-out need to have in person, like your driver’s license, though some states have experimented with digital wallets that contain official, legal copies of those things. Nevertheless, having a digital backup of your important physical documents means that you’ll have the information to replace them should you need to.

After that, you can break your go bag checklist into a few different categories.

  • Household Identification
  • Financial and Legal Information
  • Medical Information
  • Emergency Contact Information
  • Valuables and Priceless Personal Items

We’ve shamelessly borrowed this information from a Federal Emergency Management Agency (FEMA) list of essentials, and we’ve added a few notes as well. Let’s break down each category.

Household Identification

These are all the things you need to prove you are who you say you are, and to prove that your kids, pets, and spouse are, in fact, your kids, pets, and spouse. It may seem like this isn’t important, but there were whole organizations dedicated to reuniting pets with their rightful owners after Hurricane Katrina—and it wasn’t easy. And, imagine if you’ve divorced and don’t have custody papers in an emergency. Sure, courts have records of those agreements, but sometimes those papers take weeks or months to get copies of.

The List

  • Vital Records: Birth certificates, marriage agreements, divorce decrees, adoption or custody papers.
  • Identity Records: Passports, driver’s license, i.d. card, Social Security card, green card, visa, military service i.d.
  • Pet Records: Pet ownership papers, identification tags, microchip information.
A photo of a woman kissing her very cute dog in front of a window.
Your dog, blissfully unaware that your legal relationship to each other is documented.

Financial and Legal Information

If your home or income is affected during a disaster, you’ll need documentation to request assistance from your insurance company or government disaster assistance programs. Remember that even after you get assistance, all that comes with tax implications down the road (for better or worse). Both of those processes take time, so in addition to having your information organized and ready to go, try to keep some emergency cash on hand during high-risk time periods.

The List

  • Housing Documents: Lease or rental agreements, mortgage agreement, home equity line of credit, house or property deed, lists of/receipts for repairs.
  • Bills: Utility bills, student loans, alimony, child support, elder care, gym memberships, streaming services.
  • Vehicle Documents: Loan documents, VIN number, registration, title.
  • Financial Accounts: Checking, savings, debit cards, credit cards, retirement accounts, investment accounts.
  • Insurance Policies: Homeowners, renters, auto, life, flood, fire.
    • Note: Don’t forget to document your property! Make a list of items covered by insurance with their estimated values, and take pictures of all that stuff.
  • Sources of Income: Pay stubs, government benefits, alimony, child support, rent payments, 1099 income.
  • Tax Statements: Federal/state income tax returns, property tax, vehicle tax.
  • Estates Planning: Wills, trusts, powers of attorney.

Medical Information

Even more so than the other sections on this list, it’s important to make sure you have thorough documentation for each member of your household. Remember that there are some items on this list that you’ll need sooner rather than later—think prescription refills. And, make sure that allergy information is front and center, especially life-threatening allergies (like to seafood or nuts).

The List

  • Insurance Information: Health and dental insurance, Medicare, Medicaid, Veterans Administration (VA) health benefits.
  • Medical Records: List of medications, illnesses/disabilities, immunizations, allergies, prescriptions, medical equipment and devices, pharmacy information.
  • Legal Documents: Living will, medical powers of attorney, Do Not Resuscitate (DNR) documents, caregiver agency contracts, disabilities documentations, Social Security (SSI) benefits information.
  • Contact Information: A list of doctors, specialists, dentists, pediatricians.

(Emergency) Contact Info

Finally, you’ll want all of the contact information you may need in one place—it’ll save you time and headaches when you’re trying to make calls, plus you may be able to delegate some phone calls to others. The exercise itself is useful to help you remember any miscellaneous items you may have forgotten in your other documents. Bonus: you can keep a list of extensions or direct phone lines and skip the automated phone tree.

A photo of a man wearing a phone headset and sitting at a computer, smiling at the viewer of the photo.
Press one for more options.

The List

  • Employers
  • Schools
  • Houses of worship
  • Homeowners’ associations
  • Home repair services
  • Relatives/emergency contacts
  • Utility companies
  • Insurance companies
  • Lawyers
  • Local non-emergency services
  • Government agencies

Valuables and Priceless Personal Items

Most of the things that fit in this section aren’t able to be digitized—your wedding dress, heirlooms, jewelry, and the like. Still, don’t forget that those things may have a paper trail you want to keep in your records, especially if you have additional insurance on things like the jewelry.

And, you can never forget to mention photos in this section. While most of us are now in the habit of using our smartphones as cameras, so most of our new photos are already stored in the cloud, don’t forget to digitize all of your photos, including the ones passed down by relatives, taken by professionals, and so on. And, even though it seems like our phones are safer than other formats, you’ll want to back up your mobile devices as well.

Go Bag: Go for Backups

Here’s the short answer to the question of what to digitize: anything you can. Even if the digital copies aren’t legally acceptable, like in our i.d. example above, you’ll at least have the information to fill out online forms or re-order the documents as necessary.

Once you have digital copies of all of these documents, it’s also easy to backup your information. We recommend that you follow a 3-2-1 backup strategy: having three copies of your files in two separate locations with one of those locations off-site. That way, you can grab your documents and go if you’re at home, or if the worst happens and you can’t access that on-site information, you can access all that information in the cloud.

A decorative image of a lightbulb with 3-2-1 in a halo surrounding it. Also, a title that says "3-2-1 Backup Strategy"
The 3-2-1 backup strategy: always a great idea.

Is My Go Bag Safe Online?

Good question. This is the most important information in your life, and we’re asking you to store it all online, the playground of cybercriminals. There’s a lot you can do to protect yourself, though. You’ve already achieved one of those things: setting up a backup strategy. You should also store your data in a secure location. Watch out for clever phishing attempts. And, make sure you follow password best practices, including setting up multi-factor authentication (MFA).

Make It a Holiday to Update Your Information Regularly

Remember that a lot of the information on this list will change over time. Maybe you’re the type of person who remembers to update their files continuously or when something big changes, but it’s a good idea to set one day per year (Around tax day? Maybe going into hurricane season? Groundhog’s Day?) that you intentionally set as Update Important Information Day. (We’re big fans of holidays that combine the whimsical and the practical here at Backblaze.) Feel free to workshop the holiday title and celebrate judiciously. Then, use a backup service like Backblaze Personal Backup that continuously and automatically backs up your data, and you’ll be pretty well prepared for whatever life throws at you.

The post Building Your (Digital) Go Bag appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

The Best Backups in Football History, Part One

Post Syndicated from Stephanie Doyle original https://www.backblaze.com/blog/the-best-backups-in-football-history-part-one/

Ah, football. A beautiful 18 weeks from September to January when we cheer for our favorite teams, eat an uncomfortable amount of dippable appetizers and hand-held foodstuffs, and generally have more exciting Mondays, Thursdays, and Sundays than the rest of the year. And of course, Super Bowl Sunday is the pinnacle of all that joy.

One of the things that we love about football is that it’s given us some incredible moments proving the importance of—you guessed it—backups. Sure, there are only 11 players on the field at any one time, but the team roster has 53 players total, and there’s a reason for that. At any time, the players toward the bottom of the roster could be called up to save the day. And we at Backblaze celebrate times when backups shine.

So, let’s talk about some of our favorite (football) backups of all time and relive those exciting moments.

The Highlight Reel

Brock Purdy, San Francisco 49ers, 2022

We’re based in San Mateo which means we’ve got a lot of Niners fans here at Backblaze. So, you can imagine the joy (and heartbreak) in our office this year. Brock Purdy was the final pick of the 2022 NFL Draft, therefore this season’s Mr. Irrelevant. (We know. It’s kind of mean, but we didn’t make up the name.)

As a third string QB in his rookie season, Purdy likely imagined he’d have little to no play time. Then, first string QB Trey Lance went out with an injury in week two, and Jimmy Garoppolo followed in week 13. Purdy started his first game against the Buccaneers and became the only quarterback in his first career start to beat a team led by Tom Brady.

Backup Steward Yev Pusin rocking his Purdy shirt in the Backblaze offices.
Backblaze’s Ryan Hopkins repping his love for the Chiefs.

After winning the Wild Card game, he suffered an injury to his right elbow, and then his replacement Josh Johnson got a concussion. Sadly, that meant the 49ers were out for the season, but there’s no argument that Purdy outperformed everyone’s expectations. What a backup! (And we hope everyone recovers well.)

We’d like to note here that part of the reason the Niners’ backups got to shine is that the offensive line was so strong this year, so shout out to all the players who put in that work.

The Backup Bottom Line: In our minds, the ability to protect your backups is the hallmark of any good backup strategy.

Max McGee, Green Bay Packers, 1966

This one is truly the stuff of legends, and we need to set the historical stage a bit to truly squeeze the juice, as they say.

The Super Bowl we know and love today pits the two conferences of the NFL against each other. But, back in the day, the Super Bowl was created because oil heir Lamar Hunt created an upstart league called the American Football League (AFL). After a contentious draft, player poaching, and so on, the AFL was looking to prove its legitimacy by challenging the established NFL teams—and so, in 1966, the first Super Bowl was held.

Backblazer Crystal Matina at a game.
Her daughter Chiara (right) showing Niners love from a young age.

The Green Bay Packers, helmed by the great Vince Lombardi, won the NFL Championship versus the Cowboys and earned the right to face the Kansas City Chiefs in Super Bowl I. Lombardi was reportedly extremely invested in defending the honor of the NFL, and he raised the penalties for breaking curfew to record-high levels. However, that didn’t stop Max McGee.

McGee had gone pro in 1954, and, at that point in 1962, was seemingly close to retirement. That season, he’d only caught four passes total and did not expect to play in the Super Bowl. So, he made plans with two flight attendants and spent the night before the big game drinking, eventually returning to the hotel at 6:30 a.m. game day. (We won’t speculate on what else happened, though Sports Illustrated wrote a fantastic article about McGee.)

In what now only seems fateful, starting receiver Boyd Dowler suffered a shoulder injury in the second drive and was out of the game. A few plays later, hungover and sleep deprived, McGee made a one-handed catch and ran 37 yards to score the first touchdown of the game—the first touchdown in Super Bowl history. By the end of it all, he had 138 receiving yards and two touchdowns, contributing to the Packers’ victory.

McGee went on to retire the following season, but he will never be forgotten.

The Backup Bottom Line: Just like a computer backup, McGee was there when the team most needed him and least suspected it.

Nick Foles, Philadelphia Eagles, 2012–2013

Nick Foles is a great example of someone who found himself bouncing between backup and starter. If you’re not familiar with the Eagles’ 2012 season, their overall record was a dismal four wins, 12 losses. Midseason, starting QB Michael Vick suffered a concussion and Foles got his chance. He started Week 14’s game against the Bucs, and delivered the Eagles’ first win since game four.

When the 2013 season rolled around, the Eagles weren’t quite ready to part ways with Vick. Vick won the starter spot with excellent preseason play, while Foles only gave an average performance. But, when Vick suffered a hamstring injury, Foles again stepped in. By weeks nine and 10, Foles was putting up extremely high passer ratings, and became the first quarterback in NFL history to post passer ratings above 149 in consecutive weeks. He led the team to the NFC East division title and the Wild Card playoffs, and then lost to the Saints who scored a last minute field goal to advance.

Ryan Ross bringing the Bills pride!
Backblaze Editor Molly Clancy showing up for the Steelers.

Still, the Eagles ended the 2013 season 10–6, a huge improvement from 2012. After an unsuccessful 2014 season, Foles was traded to the Rams. Since then, he’s repeated this same story with the Eagles in 2017 and 2018, but couldn’t seem to make the same magic with the Jaguars (due to injury), the Bears, or the Colts. Ultimately, Foles may be a backup, but he’s responsible for some insane stats—including the best touchdown-interception ratio in the season (2013) and putting up a perfect passer rating in a game (2013, Eagles vs. Raiders).

The Backup Bottom Line: You can never count out your backups. Just when you think they’re an artifact, they bring your best moments back to you.

Darren Sproles, San Diego Chargers, 2005–2011

Speaking of insane stats, let’s talk Darren Sproles. Calling out my bias here, I’m a huge Darren Sproles fan. Also, like Sproles, I spent my youth with the Chargers, then moved onwards and upwards to the Saints. (Yes, San Diego is still salty about the move to L.A. No, I didn’t randomly choose the Saints.)

If you’re unfamiliar with Darren Sproles, he has what is likely the least-probable body type for football, at just 5’6, 190 lbs. I can’t imagine how many times he was likely told to consider football an unrealistic dream by a well-meaning adult in his life. On the other hand, he’s incredibly fast, super powerful in the pocket, and can change directions on a dime. (Plus, it goes without saying he can take a hit.) When Sproles was on the Chargers, word on the street was that he benched more than any player on the O-line.

The author in her natural habitat, diligently writing this article for you.
Lily, a very gifted linebacker and roommate of Backblazer Nicole Gale.

At the time, first string running back LaDainian Tomlinson (LT) was—there’s no other word for it—crushing it. Widely regarded as one of the best receivers of all time, he has a career 624 receptions, with 100 of those in the Chargers’ 2001 season. He’s currently 7th place in overall rushing yards, with 13,684 career yards. When Sproles joined the team in 2005, he was third string behind LT and Michael Turner (also an incredible running back, and he almost made our list here).

As Sproles became a big part of the Chargers’ offensive strategy, things became more balanced. That’s not because Darren Sproles was in competition for the top spot; Sproles is a scat back and a specialist in conversions. When it’s third down and you need yards, you want Sproles to have the ball.

Sproles is also an incredible special teams player, so he was often doing double duty in games. When the Chargers played the Colts in 2007, Sproles made history by returning a kickoff and a punt for his first two NFL touchdowns. In 2008, he became the second player in NFL history with 50 rushing yards, 50 receiving yards, and 100 return yards in one game. In 2010, he appeared in all 16 games, with 59 receptions, 50 carries, 51 kick returns, and 24 punt returns.

Sproles went to the Saints in 2011, and in that season, he broke the NFL record for single-season all purpose yardage—2,696 yards. At this point, he’s ranked 6th in career all-purpose yards in NFL history, with 19,696 yards. LaDanian Tomlinson is ranked 10th, with 18,456 yards.

The Backup Bottom Line: Your backups fulfill a totally different purpose than your active data, and often they’re working better (by some measures).

The 49ers fans are back with Backblaze’s Nico Azizian.
Another Bills fan at Backblaze, Amy Kunde.

Earl Morrall, Baltimore Colts & Miami Dolphins, 1968–1977

Earl Morrall started his career in 1956 as a quarterback and occasional punter. To summarize the first decade or so of his NFL career, he played capably and suffered a few major injuries at key times.

In 1968, he found himself playing for the Baltimore Colts as second string to Hall-of-Famer Johnny Unitas. When Unitas was injured during preseason, Morrall was left to lead the offense, and the team went 13–1 in the regular season. Morrall led the league with 26 touchdowns, and threw for 2,909 yards. After a shutout in the NFL Championship (remember: this is in the days where the American Football League existed), the Colts advanced to Super Bowl III. Widely regarded as one of the greatest upsets in sports history, the Colts lost the Super Bowl after Morrall threw three interceptions, and Unitas came in late in the game and scored the only touchdown of the game. The Colts later won Super Bowl V—which was also the first year after the NFL bought the AFL, and thus the Super Bowl was the ultimate championship in the NFL.

Despite his success, backing up was as far as Morrall would get with the Colts, and in 1972, Morrall went to the Miami Dolphins. Football fans probably already know: In 1972, the Miami Dolphins achieved the first and only perfect season in NFL history. And in game five of that perfect season, starting quarterback Bob Griese broke his ankle—leaving Morrall to start the remaining nine games of the season. In the postseason, he started the Divisional playoff game and the AFC Championship, though Griese came back in the third quarter to finish that one out and then started in the Super Bowl. To make that math simple: That means that in the 1972 Dolphins perfect season, Morrall started 11 of the 17 total games.

Backblaze’s Juan Lopez-Nava shares another perfect thing in football: his pup and dedicated 49ers fan, Mila.

Morrall went on to retire from the Dolphins in 1977 with only sporadic playtime marking the time in between.

The Backup Bottom Line: It just goes to show: having a great backup means that you can rely on the system to work, even if key parts of your initial strategy go down.

Even Our Backup Stories Had Backups

When we first started talking about this article, we were sure there’d be great backup stories, but it’s incredible how many we found. We have a whole list of players whose moments didn’t get highlighted in this piece simply because we ran out of space, and, frankly, some of them are just as impressive (maybe even more so?) when compared to those above. If you want to do some further investigation, check out Geno Smith, Teddy Bridgewater, Michael Turner, Kurt Warner, Jeff Hofstetler, Trey McBride, Cordarrelle Patterson, Devin Hester—and then let us know who else you turn up in the comments section, because we’re sure we missed some good stories.

The post The Best Backups in Football History, Part One appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Backblaze vs. Dropbox: Backing Up Our Backup Claims

Post Syndicated from Stephanie Doyle original https://www.backblaze.com/blog/backblaze-vs-dropbox-backing-up-our-backup-claims/


If you follow the Backblaze blog, you’ve likely come across some of our “How to Back Up Your Life” posts. We’re interested in helping you, our readers, design the best backup plan for your needs, regardless of what your setup is, what social networks you’re on, or if you’re on a Mac or a PC.

Of course, Dropbox has shown up in that content. We have several articles talking about the best ways to integrate with their platform, and some articles that just talk about how to deal with the differences between sync and backup.

Recently, we heard that Dropbox released a backup product and wrote an article comparing our two services. (We’re flattered that they consider Backblaze to be the gold standard to compare to!) We thought we’d take this opportunity to respond, mostly because we want our library of guides to include their new offering, and a little bit because, well, there were some interesting interpretations included in the article.

Without further ado, our thoughts on the differences between Backblaze and Dropbox backup.

Backup vs. Sync

Dropbox started out as a syncing service, which, as we’ve noted before, is not the same as a backup service. When you’re using a sync service, you can easily delete or change a file, save it, and then lose the one you actually wanted to keep. This is one of the big reasons you should back up, even if your files are synced.

Over the past several years, Dropbox has been expanding their offerings, including file transfer, document signing, and now backup. It makes a lot of sense if you want to be a leading file management system. But, does Dropbox Backup stack up as a functional, independent product—or is it more of an add-on they’re offering to their sync functionality?

A Quick Note on Citing Your Sources…

When I set out to write this article, I first wanted to see if the things Dropbox claims hold water—After all, innovation is about iteration, and you don’t change or get better if you believe your product is perfect. Maybe we could learn something.

I kept hearing about this product research they’d done:

Source: Dropbox Backup vs. Backblaze.

You know we at Backblaze love data, so I was curious—How did they collect this data? Who were these users? I couldn’t find much more information about it in the article. But, after some digging, I found this on their product page:

Source: Dropbox Backup page.

It makes sense that people who already use Dropbox would like a product similar to the one they’re paying for. But, do the rest of the claims of the article hold true?

Let’s Talk Pricing

Hey, price is definitely a part of my decision when I purchase services, and I’m sure it’s part of yours too. So, let’s get the big argument out of the way first.

Backblaze Personal Backup is $7 per month. That license includes an automatic, set-it-and-forget-it backup service, unlimited data storage, 30-day version history, and you can add one-year version history for just $2 per month or forever version history for $2 per month plus $0.005 per GB for anything over 10GB.

For argument’s sake, let’s grant that Dropbox also built a backup product that runs smoothly in the background. I haven’t personally tried it, but I’ve used Dropbox for file management, and it’s a great service.

Dropbox Backup has several tiers of payment. It’s also included in many of their other paid plans—so, in other words, if you’re already paying $12–$90+ per month for Dropbox, you can take advantage of Dropbox Backup. But, if you’re trying to purchase just Dropbox Backup, there are several tiers of licensing, and (like most SaaS companies) there are discounts for paying monthly versus yearly.

So, let’s try to compare apples to apples here. Say you only have $10 per month budgeted for your backup plan. Here’s what you’d get with Dropbox:

  • Year-long commitment – so no flexibility to cancel
  • 2,000GB data cap
  • 30-day version history

For the same $10 per month, here’s what you’d get with Backblaze:

  • Monthly commitment – flexibility to cancel
  • No data cap
  • One-year version history

For reference, in 2020 most consumers were storing around 500GB of data in their personal storage clouds, but, unsurprisingly, we store more data every year. According to experts, data storage is doubling about every four years. So, you can certainly expect those “running out of space” notifications to be pushing you to upgrade your Dropbox service, and probably sooner than you’d expect.

Speaking of Flexibility

Once you check out Dropbox’s Help docs, there are a few other things to note. Essentially, if you want to use Dropbox Backup, you have to turn off other syncing and backup services (except for OneDrive).

Source: How to Use Dropbox Backup.

In order for Dropbox Backup to work, you have to turn off iCloud and Google Backup/Sync services, both of which are super compatible with your mobile devices and which many many folks rely on (two billion Google customers can’t be wrong). And, what about business use cases? Say you’re an enterprise client who wants to work in G-Suite—Dropbox Backup is not your answer. To put it simply: Dropbox Backup works best if Dropbox is the product you also use to store your files in the cloud.

Backblaze, on the other hand, works with whatever other services you’re rocking. Many of the choices we’ve made are reflective of that, including our restoration process. Dropbox offers restoration in place—if you use Dropbox to manage your files already. Basically, when you restore in place, you’re making a change to the virtual environment of your files (their copy of your hard drive that lives in Dropbox), and then they send that back to your computer. If you use a different syncing service or are accessing a file from another device, well, you’re going through the same download/restore process as every other backup service.

Restores for All

Here’s another thing: It’s a main point in Dropbox’s article that we offer recovery via USB. They turn their noses up at delivering files via the mail—Why would you wait for that?

Well, if you’ve lived in areas with not-great internet, dealt with being the family IT hero, or have a ton of data that needs to be moved, you know that having many ways to restore is key. Sure, it’s easy to scoff at all things analog, “OMG a USB drive via the mail?!” But an external drive (in this example, a USB) comes in super handy when you’re not tech savvy or have a ton of data to move—anyone who’s had to migrate lots of files (at work or at home) knows that sometimes the internet is not as fast as moving data via external devices.

Sure, there are tech reasons rapid ingest devices matter. But these guys matter too.

And, of course, you can always restore files from the internet with your Backblaze Personal Backup account. That’s our front-line method in our Help docs, and we’ve built a Download Manager to make things more seamless for our customers. We’ve made updates to our mobile apps, and just as importantly, we offer Backblaze B2 Storage Cloud and Backblaze Business Backup products. That means that if you ever outgrow our Personal Backup services, we’ve got you covered.

To Sum Up

We’re always happy there are more backup options for consumers. A little Backblaze flame warms our hearts when we know peoples’ data is backed up. Of course, we’d love it if everyone used Backblaze, but we want people to back up their data, even if it’s with a competitor.

If you’re already a paying Dropbox user, this may be a great option for you. But, if you’re like the majority of people and need something that works, no matter where/how you store your files or what other services you use, Backblaze Personal Backup is still your easy, affordable, and proven option.

The post Backblaze vs. Dropbox: Backing Up Our Backup Claims appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

How to Download and Back Up Your Mastodon Account

Post Syndicated from Stephanie Doyle original https://www.backblaze.com/blog/how-to-download-and-back-up-your-mastodon-account/

Mastodon: Have you heard of it? As a social media platform, it’s unique in that it’s free, open-source, and crowdfunded. It doesn’t have ads, and it’s not owned by a corporation. When you set up an account on Mastodon, you select a server (called an “instance”) where your account lives. All of that can sound confusing to your average computer user, though it also makes it a favorite amongst the more tech-savvy users in the world.

The truth of Mastodon’s distributed servers is that it doesn’t really matter which server you choose to set up on. Since each server talks to every other server (just like email), you’ll be able to use the social network just like you would Twitter or any other microblogging platform. You can publish text posts (adorably called “toots”) and attach media such as pictures, audio, video, or polls. Mastodon lets you follow friends and discover new ones, and also uses hashtags to find communities or topics you may be interested in.

Also just any other social media site, you’ll want to back up all your posts. That’s what we’re going to talk about today. 

How Mastodon Works: The Nuts and Bolts

There are some people who want to host their own Mastodon server (if that’s you, it means that other accounts would be hosted on your server, and you’d be responsible for setting standards to moderate content). In that case, you may want to back up your Mastodon server data to Backblaze B2 Cloud Storage—or even use our always-hot storage to actively run your server like this Mastodon user who kept running out of storage and used Backblaze for a cost-effective storage solution.

Stay tuned: We’re planning on writing about this in the future.

But, if you’re just using your account like you would on any other social media platform—that is, you’re posting, finding friends, sharing cute pictures of dogs, etc.—you’ll want to make sure that your posts and memories are protected. There’s the normal run of data loss dangers: natural disasters, computer crashes, and so on. But also, since anyone can bring up their own Mastodon server, they can just as easily take them down. In that case, having a backup means that you can easily move your account to another server on the Mastodon platform without losing your toots.

Let’s talk about the best way to keep your data backed up with Backblaze Computer Backup.

Download Your Mastodon Data

Like most services that prioritize open sourcing, Mastodon has a fantastic documentation center. If you ever have questions, start there first (that’s what we did). To get started with your Mastodon back up, you’ll want to download your account information. After you log into your account, navigate to Settings > Export. The screen should look like this:

As you can see, there are lots of lists you can download straight from this screen. These include your block lists and mute lists—an excellent feature which means you can maintain your privacy settings if you need to move your account, or open a new account on a different server.

To get your toots as well as any uploaded media, like photos or videos, you simply click the button to request your archive. You can request this archive once every seven days.

Once you have that file, you can either upload a copy of it to Backblaze B2 (which is free for your first 10GB of storage), or, Backblaze Personal Backup (we’ve got a free trial there too, of course). Backblaze Personal Backup is super easy—just save that file natively on your computer so that it’s included in your always-running backup service.

Why Back Up Your Mastodon Archive?

It’s always smart to protect your data with a 3-2-1 backup strategy. This means that you’ll have three copies of your data stored in two different local destinations with one copy kept off-site.

Taking your Mastodon archive file as an example, let’s see where those files would live to make sure we satisfy the 3-2-1 backup strategy:

  1. The downloaded copy of your Mastodon archive is saved to your personal computer.
  2. You also back up that archive on your external hard drive.
  3. You have a third copy of the file saved in your Backblaze account.

Especially if you’re using a sync service for the files on your computer, sometimes things get modified or deleted accidentally. When that happens, you can restore from the backup copy on your hard drive. If your hard drive crashes for some reason, then you also have another copy you can easily restore from your Backblaze account. Since it lives in the cloud, even if your computer and your hard drive are lost (say, in a natural disaster), you will still have another copy of your data you can use to get back online.

Even better: If you enable Extended Version History on your Backblaze Computer Backup account, you can see older versions of your file. That’s useful if you accidentally replace your Mastodon archive and there was something you needed, but got changed. They have the same name, right? It’d be an easy mistake to make and not notice until you need to restore. With Extended Version History, you’d just choose an earlier instance of the file, restore it, and then move that file back to your computer and hard drive.

Mastodon Users Are On Top of Back Up

Of course, you can always go above those minimum standards, as these folks were discussing in this Mastodon thread.

We’re not surprised that Mastodon users are talking about their intricate back up systems. Generally speaking, if you’re someone who is interested in or uses open-source tech, you know that it can be a double-edged sword. The community is constantly finding and fixing bugs, asking questions, and creating tech. It’s exciting and creative, but sometimes you have to do a bit more legwork to make things work well.

So, users on Mastodon know the risks when they choose to host their data on someone else’s server, and Mastodon gives you options for how to reconstitute your account if that happens. It’s one of the reasons we love Mastodon: they thought about how to back up when they built the platform.

And, because Mastodon is open source, “they” = users who are (often) also contributing to the code. Of course they’re having spirited debates about how to make their tech lives better and more secure—and we love to see it!

In Theory, It’s Easier to Lose Your Data on Mastodon

We said at the beginning of this article that it really doesn’t matter which server (“instance”) you choose to host your Mastodon account on—and it doesn’t, when you’re talking about interacting with the platform as a user.

The thing that is different about Mastodon is that because it runs on distributed servers, Mastodon is (in theory) more vulnerable than other networks to distributed denial of service (DDoS) attacks. If your server gets overloaded, it may result in you losing data.

A DDoS attack is like all these people shouting different questions at you at the same time and expecting answers—you’d crash and burn too.

Another thing to take note of is that Mastodon doesn’t have automatic updates. As a user, the onus is on you to check GitHub and to update accordingly. Since platform updates are often released to close security vulnerabilities, if you aren’t on top of this, you’re at risk of losing your data from a cyberattack.

This doesn’t mean that Mastodon as a social media site is less safe. In fact, because they automatically set up multi-factor authentication (MFA) and store less of your personal identifiable information, in some ways it’s safer than other platforms.

As long as you’re regularly backing up your Mastodon archive, you should be totally (“toot-ally”?) covered. Start your free trial with Backblaze Computer Backup, follow the steps we’ve set out above, and you’ll be all set.

The post How to Download and Back Up Your Mastodon Account appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.