Tag Archives: Phishing

Defensive AI: Cloudflare’s framework for defending against next-gen threats

Post Syndicated from Daniele Molteni original https://blog.cloudflare.com/defensive-ai


Generative AI has captured the imagination of the world by being able to produce poetry, screenplays, or imagery. These tools can be used to improve human productivity for good causes, but they can also be employed by malicious actors to carry out sophisticated attacks.

We are witnessing phishing attacks and social engineering becoming more sophisticated as attackers tap into powerful new tools to generate credible content or interact with humans as if it was a real person. Attackers can use AI to build boutique tooling made for attacking specific sites with the intent of harvesting proprietary data and taking over user accounts.

To protect against these new challenges, we need new and more sophisticated security tools: this is how Defensive AI was born. Defensive AI is the framework Cloudflare uses when thinking about how intelligent systems can improve the effectiveness of our security solutions. The key to Defensive AI is data generated by Cloudflare’s vast network, whether generally across our entire network or specific to individual customer traffic.

At Cloudflare, we use AI to increase the level of protection across all security areas, ranging from application security to email security and our Zero Trust platform. This includes creating customized protection for every customer for API or email security, or using our huge amount of attack data to train models to detect application attacks that haven’t been discovered yet.

In the following sections, we will provide examples of how we designed the latest generation of security products that leverage AI to secure against AI-powered attacks.

Protecting APIs with anomaly detection

APIs power the modern Web, comprising 57% of dynamic traffic across the Cloudflare network, up from 52% in 2021. While APIs aren’t a new technology, securing them differs from securing a traditional web application. Because APIs offer easy programmatic access by design and are growing in popularity, fraudsters and threat actors have pivoted to targeting APIs. Security teams must now counter this rising threat. Importantly, each API is usually unique in its purpose and usage, and therefore securing APIs can take an inordinate amount of time.

Cloudflare is announcing the development of API Anomaly Detection for API Gateway to protect APIs from attacks designed to damage applications, take over accounts, or exfiltrate data. API Gateway provides a layer of protection between your hosted APIs and every device that interfaces with them, giving you the visibility, control, and security tools you need to manage your APIs.

API Anomaly Detection is an upcoming, ML-powered feature in our API Gateway product suite and a natural successor to Sequence Analytics. In order to protect APIs at scale, API Anomaly Detection learns an application’s business logic by analyzing client API request sequences. It then builds a model of what a sequence of expected requests looks like for that application. The resulting traffic model is used to identify attacks that deviate from the expected client behavior. As a result, API Gateway can use its Sequence Mitigation functionality to enforce the learned model of the application’s intended business logic, stopping attacks.

While we’re still developing API Anomaly Detection, API Gateway customers can sign up here to be included in the beta for API Anomaly Detection. Today, customers can get started with Sequence Analytics and Sequence Mitigation by reviewing the docs. Enterprise customers that haven’t purchased API Gateway can self-start a trial in the Cloudflare Dashboard, or contact their account manager for more information.

Identifying unknown application vulnerabilities

Another area where AI improves security is in our Web Application Firewall (WAF). Cloudflare processes 55 million HTTP requests per second on average and has an unparalleled visibility into attacks and exploits across the world targeting a wide range of applications.

One of the big challenges with the WAF is adding protections for new vulnerabilities and false positives. A WAF is a collection of rules designed to identify attacks directed at web applications. New vulnerabilities are discovered daily and at Cloudflare we have a team of security analysts that create new rules when vulnerabilities are discovered. However, manually creating rules takes time — usually hours — leaving applications potentially vulnerable until a protection is in place. The other problem is that attackers continuously evolve and mutate existing attack payloads that can potentially bypass existing rules.

This is why Cloudflare has, for years, leveraged machine learning models that constantly learn from the latest attacks, deploying mitigations without the need for manual rule creation. This can be seen, for example, in our WAF Attack Score solution. WAF Attack Score is based on an ML model trained on attack traffic identified on the Cloudflare network. The resulting classifier allows us to identify variations and bypasses of existing attacks as well as extending the protection to new and undiscovered attacks. Recently, we have made Attack Score available to all Enterprise and Business plans.

Attack Score uses AI to classify each HTTP request based on the likelihood that it’s malicious

While the contribution of security analysts is indispensable, in the era of AI and rapidly evolving attack payloads, a robust security posture demands solutions that do not rely on human operators to write rules for each novel threat. Combining Attack Score with traditional signature-based rules is an example of how intelligent systems can support tasks carried out by humans. Attack Score identifies new malicious payloads which can be used by analysts to optimize rules that, in turn, provide better training data for our AI models. This creates a reinforcing positive feedback loop improving the overall protection and response time of our WAF.

Long term, we will adapt the AI model to account for customer-specific traffic characteristics to better identify deviations from normal and benign traffic.

Using AI to fight phishing

Email is one of the most effective vectors leveraged by bad actors with the US Cybersecurity and Infrastructure Security Agency (CISA) reporting that 90% of cyber attacks start with phishing and Cloudflare Email Security marking 2.6% of 2023’s emails as malicious. The rise of AI-enhanced attacks are making traditional email security providers obsolete, as threat actors can now craft phishing emails that are more credible than ever with little to no language errors.

Cloudflare Email Security is a cloud-native service that stops phishing attacks across all threat vectors. Cloudflare’s email security product continues to protect customers with its AI models, even as trends like Generative AI continue to evolve. Cloudflare’s models analyze all parts of a phishing attack to determine the risk posed to the end user. Some of our AI models are personalized for each customer while others are trained holistically. Privacy is paramount at Cloudflare, so only non-personally identifiable information is used by our tools for training. In 2023, Cloudflare processed approximately 13 billion, and blocked 3.4 billion, emails, providing the email security product a rich dataset that can be used to train AI models.

Two detections that are part of our portfolio are Honeycomb and Labyrinth.

  • Honeycomb is a patented email sender domain reputation model. This service builds a graph of who is sending messages and builds a model to determine risk. Models are trained on specific customer traffic patterns, so every customer has AI models trained on what their good traffic looks like.
  • Labyrinth uses ML to protect on a per-customer basis. Actors attempt to spoof emails from our clients’ valid partner companies.  We can gather a list with statistics of known & good email senders for each of our clients. We can then detect the spoof attempts when the email is sent by someone from an unverified domain, but the domain mentioned in the email itself is a reference/verified domain.

AI remains at the core of our email security product, and we are constantly improving the ways we leverage it within our product. If you want to get more information about how we are using our AI models to stop AI enhanced phishing attacks check out our blog post here.

Zero-Trust security protected and powered by AI

Cloudflare Zero Trust provides administrators the tools to protect access to their IT infrastructure by enforcing strict identity verification for every person and device regardless of whether they are sitting within or outside the network perimeter.

One of the big challenges is to enforce strict access control while reducing the friction introduced by frequent verifications. Existing solutions also put pressure on IT teams that need to analyze log data to track how risk is evolving within their infrastructure. Sifting through a huge amount of data to find rare attacks requires large teams and substantial budgets.

Cloudflare simplifies this process by introducing behavior-based user risk scoring. Leveraging AI, we analyze real-time data to identify anomalies in the users’ behavior and signals that could lead to harms to the organization. This provides administrators with recommendations on how to tailor the security posture based on user behavior.

Zero Trust user risk scoring detects user activity and behaviors that could introduce risk to your organizations, systems, and data and assigns a score of Low, Medium, or High to the user involved. This approach is sometimes referred to as user and entity behavior analytics (UEBA) and enables teams to detect and remediate possible account compromise, company policy violations, and other risky activity.

The first contextual behavior we are launching is “impossible travel”, which helps identify if a user’s credentials are being used in two locations that the user could not have traveled to in that period of time. These risk scores can be further extended in the future to highlight personalized behavior risks based on contextual information such as time of day usage patterns and access patterns to flag any anomalous behavior. Since all traffic would be proxying through your SWG, this can also be extended to resources which are being accessed, like an internal company repo.

We have an exciting launch during security week. Check out this blog to learn more.

Conclusion

From application and email security to network security and Zero Trust, we are witnessing attackers leveraging new technologies to be more effective in achieving their goals. In the last few years, multiple Cloudflare product and engineering teams have adopted intelligent systems to better identify abuses and increase protection.

Besides the generative AI craze, AI is already a crucial part of how we defend digital assets against attacks and how we discourage bad actors.

Safeguarding your brand identity: Logo Matching for Brand Protection

Post Syndicated from Alexandra Moraru http://blog.cloudflare.com/author/alexandra/ original https://blog.cloudflare.com/safeguarding-your-brand-identity-logo-matching-for-brand-protection


In an era dominated by digital landscapes, protecting your brand’s identity has become more challenging than ever. Malicious actors regularly build lookalike websites, complete with official logos and spoofed domains, to try to dupe customers and employees. These kinds of phishing attacks can damage your reputation, erode customer trust, or even result in data breaches.

In March 2023 we introduced Cloudflare’s Brand and Phishing Protection suite, beginning with Brand Domain Name Alerts. This tool recognizes so-called “confusable” domains (which can be nearly indistinguishable from their authentic counterparts) by sifting through the trillions of DNS requests passing through Cloudflare’s DNS resolver, 1.1.1.1. This helps brands and organizations stay ahead of malicious actors by spotting suspicious domains as soon as they appear in the wild.

Today we are excited to expand our Brand Protection toolkit with the addition of Logo Matching. Logo Matching is a powerful tool that allows brands to detect unauthorized logo usage: if Cloudflare detects your logo on an unauthorized site, you receive an immediate notification.

The new Logo Matching feature is a direct result of a frequent request from our users. Phishing websites often use official brand logos as part of their facade. In fact, the appearance of unauthorized logos is a strong signal that a hitherto dormant suspicious domain is being weaponized. Being able to identify these sites before they are widely distributed is a powerful tool in defending against phishing attacks. Organizations can use Cloudflare Gateway to block employees from connecting to sites with a suspicious domain and unauthorized logo use.

Imagine having the power to fortify your brand’s presence and reputation. By detecting instances where your logo is being exploited, you gain the upper hand in protecting your brand from potential fraud and phishing attacks.

Getting started with Logo Matching

For most brands, the first step to leveraging Logo Matching will be to configure Domain Name Alerts. For example, we might decide to set up an alert for example.com, which will use fuzzy matching to detect lookalike, high-risk domain names. All sites that trigger an alert are automatically analyzed by Cloudflare’s phishing scanner, which gathers technical information about each site, including SSL certificate data, HTTP request and response data, page performance data, DNS records, and more — all of which inform a machine-learning based phishing risk analysis.

Logo Matching further extends this scan by looking for matching images. The system leverages image recognition algorithms to crawl through scanned domains, identifying matches even when images have undergone slight modifications or alterations.

Once configured, Domain Name Alerts and the scans they trigger will continue on an ongoing basis. In addition, Logo Matching monitors for images across all domains scanned by Cloudflare’s phishing scanner, including those scanned by other Brand Protection users, as well as scans initiated via the Cloudflare Radar URL scanner, and the Investigate Portal within Cloudflare’s Security Center dashboard.

How we built Logo Matching for Brand Protection

Under the hood of our API Insights

Now, let’s dive deeper into the engine powering this feature – our Brand Protection API. This API serves as the backbone of the entire process. Not only does it enable users to submit logos and brand images for scanning, but it also orchestrates the complex matching process.

When a logo is submitted through the API, the Logo Matching feature not only identifies potential matches but also allows customers to save a query, providing an easy way to refer back to their queries and see the most recent results. If a customer chooses to save a query, the logo is swiftly added to our data storage in R2, Cloudflare’s zero egress fee object storage. This foundational feature enables us to continuously provide updated results without the customer having to create a new query for the same logo.

The API ensures real-time responses for logo submissions, simultaneously kick-starting our internal scanning pipelines. An image look-back ID is generated to facilitate seamless tracking and processing of logo submissions. This identifier allows us to keep a record of the submitted images, ensuring that we can efficiently manage and process them through our system.

Scan result retrieval

As images undergo scanning, the API remains the conduit for result retrieval. Its role here is to constantly monitor and provide the results in real time. During scanning, the API ensures users receive timely updates. If scanning is still in progress, a “still scanning” status is communicated. Upon completion, the API is designed to relay crucial information — details on matches if found, or a simple “no matches” declaration.

Storing and maintaining logo data

In the background, we maintain a vectorized version of all user-uploaded logos when the user query is saved. This system, acting as a logo matching subscriber, is entrusted with the responsibility of ensuring accurate and up-to-date logo matching.

To accomplish this, two strategies come into play. Firstly, the subscriber stays attuned to revisions in the logo set. It saves vectorized logo sets with every revision and regular checks are conducted by the subscriber to ensure alignment between the vectorized logos and those saved in the database.

While monitoring the query, the subscriber employs a diff-based strategy. This recalibrates the vectorized logo set against the current logos stored in the database, ensuring a seamless transition into processing.

Shaping the future of brand protection: our roadmap ahead

With the introduction of the Logo Matching feature, Cloudflare’s Brand Protection suite advances to the next level of brand integrity management. By enabling you to detect and analyze, and act on unauthorized logo usage, we’re helping businesses to take better care of their brand identity.

At Cloudflare, we’re committed to shaping a comprehensive brand protection solution that anticipates and mitigates risks proactively. In the future, we plan to add enhancements to our brand protection solution with features like automated cease and desist letters for swift legal action against unauthorized logo use, proactive domain monitoring upon onboarding, simplified reporting of brand impersonations and more.

Getting started

If you’re an Enterprise customer, sign up for Beta Access for Brand protection now to gain access to private scanning for your domains, logo matching, save queries and set up alerts on matched domains. Learn more about Brand Protection here.

An August reading list about online security and 2023 attacks landscape

Post Syndicated from João Tomé original http://blog.cloudflare.com/an-august-reading-list-about-online-security-and-2023-attacks-landscape/

An August reading list about online security and 2023 attacks landscape

An August reading list about online security and 2023 attacks landscape

In 2023, cybersecurity continues to be in most cases a need-to-have for those who don’t want to take chances on getting caught in a cyberattack and its consequences. Attacks have gotten more sophisticated, while conflicts (online and offline, and at the same time) continue, including in Ukraine. Governments have heightened their cyber warnings and put together strategies, including around critical infrastructure (including health and education). All of this, at a time when there were never so many online risks, but also people online — over five billion in July 2023, 64.5% of the now eight billion that are the world’s total population.

Here we take a look at what we’ve been discussing in 2023, so far, in our Cloudflare blog related to attacks and online security in general, with several August reading list suggestions. From new trends, products, initiatives or partnerships, including AI service safety, to record-breaking blocked cyberattacks. On that note, our AI hub (ai.cloudflare.com) was just launched.

Throughout the year, Cloudflare has continued to onboard customers while they were being attacked, and we have provided protection to many others, including once.net, responsible for the 2023 Eurovision Song Contest online voting system — the European event reached 162 million people.

Our global network — a.k.a. Supercloud — gives us a unique vantage point. Cloudflare’s extensive scale also helps enhance security, with preventive services powered by machine learning, like our recent WAF attack scoring system to stop attacks before they become known or even malware.

Recently, we announced our presence in more than 300 cities across over 100 countries, with interconnections to over 12,000 networks and still growing. We provide services for around 20% of websites online and to millions of Internet properties.

Attacks increasing. A readiness and trust game

Let’s start with providing some context. There are all sorts of attacks, but they have been, generally speaking, increasing. In Q2 2023, Cloudflare blocked an average of 140 billion cyber threats per day. One year ago, when we wrote a similar blog post, it was 124 billion, a 13% increase year over year. Attackers are not holding back, with more sophisticated attacks rising, and sectors such as education or healthcare as the target.

Artificial intelligence (AI), like machine learning, is not new, but it has been trending in 2023, and certain capabilities are more generally available. This has raised concerns about the quality of deception and even AI hackers.

This year, governments have also continued to release reports and warnings. In 2022, the US Cybersecurity and Infrastructure Security Agency (CISA) created the Shields Up initiative in response to Russia's invasion of Ukraine. In March 2023, the Biden-Harris Administration released the National Cybersecurity Strategy aimed at securing the Internet.

The UK’s Cyber Strategy was launched at the end of 2022, and in March of this year, a strategy was released to specifically protect its National Health Service (NHS) from cyber attacks — in May it was time for the UK’s Ministry of Defence to do the same. In Germany, the new Digital Strategy is from 2022, but the Security Strategy arrived in June. A similar scenario is seen in Japan, Australia, and others.

That said, here are the reading suggestions related to more general country related attacks, but also policy and trust cybersecurity:

This blog post reports on Internet insights during the war in Europe, and discusses how Ukraine's Internet remained resilient in spite of dozens of attacks, and disruptions in three different stages of the conflict.

An August reading list about online security and 2023 attacks landscape
Application-layer cyber attacks in Ukraine rose 1,300% in early March 2022 compared to pre-war levels.

The White House’s National Cybersecurity Strategy asks the private sector to step up to fight cyber attacks. Cloudflare is ready (✍️)

The White House released in March 2023 the National Cybersecurity Strategy aimed at preserving and extending the open, free, global, interoperable, reliable, and securing the Internet. Cloudflare welcomed the Strategy, and the much-needed policy initiative, highlighting the need of defending critical infrastructure, where Zero Trust plays a big role. In the same month, Cloudflare announced its commitment to the 2023 Summit for Democracy. Also related to these initiatives, in March 2022, we launched our very own Critical Infrastructure Defense Project (CIDP), and in December 2022, Cloudflare launched Project Safekeeping, offering Zero Trust solutions to certain eligible entities in Australia, Japan, Germany, Portugal and the United Kingdom.

Secure by default: recommendations from the CISA’s newest guide, and how Cloudflare follows these principles to keep you secure (✍️)

In this April 2023 post we reviewed the “default secure” posture, and recommendations that were the focus of a recently published guide jointly authored by several international agencies. It had US, UK, Australia, Canada, Germany, Netherlands, and New Zealand contributions. Long story short, using all sorts of tools, machine learning and a secure-by-default and by-design approach, and a few principles, will make all the difference.

Nine years of Project Galileo and how the last year has changed it (✍️) + Project Galileo Report (✍️)

For the ninth anniversary of our Project Galileo in June 2023, the focus turned towards providing access to affordable cybersecurity tools and sharing our learnings from protecting the most vulnerable communities. There are also Project Galileo case studies and how it has made a difference, including to those in education and health, cultural, veterans’ services, Internet archives, and investigative journalism. A Cloudflare Radar Project Galileo report was also disclosed, with some highlights worth mentioning:

  • Between July 1, 2022, and May 5, 2023, Cloudflare mitigated 20 billion attacks against organizations protected under Project Galileo. This is an average of nearly 67.7 million cyber attacks per day over the last 10 months.
  • For LGBTQ+ organizations, we saw an average of 790,000 attacks mitigated per day over the last 10 months, with a majority of those classified as DDoS attacks.
  • Attacks targeting civil society organizations are generally increasing. We have broken down an attack aimed at a prominent organization, with the request volume climbing as high as 667,000 requests per second. Before and after this time the organization saw little to no traffic.
  • In Ukraine, spikes in traffic to organizations that provide emergency response and disaster relief coincide with bombings of the country over the 10-month period.

Project Cybersafe Schools: bringing security tools for free to small K-12 school districts in the US (✍️)

Already in August 2023, Cloudflare introduced an initiative aimed at small K-12 public school districts: Project Cybersafe Schools. Announced as part of the Back to School Safely: K-12 Cybersecurity Summit at the White House on August 7, Project Cybersafe Schools will support eligible K-12 public school districts with a package of Zero Trust cybersecurity solutions — for free, and with no time limit. In Q2 2023, Cloudflare blocked an average of 70 million cyber threats each day targeting the U.S. education sector, and a 47%  increase in DDoS attacks quarter-over-quarter.

Privacy concerns also go hand in hand with security online, and we’ve provided further details on this topic earlier this year in relation to our investment in security to protect data privacy. Cloudflare also achieved a new EU Cloud Code of Conduct privacy validation.

An August reading list about online security and 2023 attacks landscape
This is what a record-breaking DDoS attack (exceeding 71 million requests per second) looks like.

1. DDoS attacks & solutions

DDoS threat report for 2023 Q2 (✍️)

DDoS attacks (distributed denial-of-service) are not new, but they’re still one of the main tools used by attackers. In Q2 2023, Cloudflare witnessed an unprecedented escalation in DDoS attack sophistication, and our report delves into this phenomenon. Pro-Russian hacktivists REvil, Killnet and Anonymous Sudan joined forces to attack Western sites. Mitel vulnerability exploits surged by a whopping 532%, and attacks on crypto rocketed up by 600%. Also, more broadly, attacks exceeding three hours have increased by 103% quarter-over-quarter.

This blog post and the corresponding Cloudflare Radar report shed light on some of these trends. On the other hand, in our Q1 2023 DDoS threat report, a surge in hyper-volumetric attacks that leverage a new generation of botnets that are comprised of Virtual Private Servers (VPS) was observed.

Killnet and AnonymousSudan DDoS attack Australian university websites, and threaten more attacks — here’s what to do about it  (✍️)

In late March 2023, Cloudflare observed HTTP DDoS attacks targeting university websites in Australia. Universities were the first of several groups publicly targeted by the pro-Russian hacker group Killnet and their affiliate AnonymousSudan. This post not only shows a trend with these organized groups targeted attacks but also provides specific recommendations.

In January 2023, something similar was seen with increased cyberattacks to Holocaust educational websites protected by Cloudflare’s Project Galileo.

Uptick in healthcare organizations experiencing targeted DDoS attacks (✍️)

In early February 2023, Cloudflare, as well as other sources, observed an uptick in healthcare organizations targeted by a pro-Russian hacktivist group claiming to be Killnet. There was an increase in the number of these organizations seeking our help to defend against such attacks. Additionally, healthcare organizations that were already protected by Cloudflare experienced mitigated HTTP DDoS attacks.

Cloudflare mitigates record-breaking 71 million request-per-second DDoS attack (✍️)

Also in early February, Cloudflare detected and mitigated dozens of hyper-volumetric DDoS attacks, one of those that became a record-breaking one. The majority of attacks peaked in the ballpark of 50-70 million requests per second (rps) with the largest exceeding 71Mrps. This was the largest reported HTTP DDoS attack on record to date, more than 54% higher than the previous reported record of 46M rps in June 2022.

SLP: a new DDoS amplification vector in the wild (✍️)

This blog post from April 2023 highlights how researchers have published the discovery of a new DDoS reflection/amplification attack vector leveraging the SLP protocol (Service Location Protocol). The prevalence of SLP-based DDoS attacks is also expected to rise, but our automated DDoS protection system keeps Cloudflare customers safe.

Additionally, this year, also in April, a new and improved Network Analytics dashboard was introduced, providing security professionals insights into their DDoS attack and traffic landscape.

2. Application level attacks & WAF

The state of application security in 2023 (✍️)

For the second year in a row we published our Application Security Report. There’s a lot to unpack here, in a year when, according to Netcraft, Cloudflare became the most commonly used web server vendor within the top million sites (it has now a 22% market share). Here are some highlights:

  • 6% of daily HTTP requests (proxied by the Cloudflare network) are mitigated on average. It’s down two percentage points compared to last year.
  • DDoS mitigation accounts for more than 50% of all mitigated traffic, so it’s still the largest contributor to mitigated layer 7 (application layer) HTTP requests.
  • Compared to last year, however, mitigation by the Cloudflare WAF (Web Application Firewall) has grown significantly, and now accounts for nearly 41% of mitigated requests.
  • HTTP Anomaly (examples include malformed method names, null byte characters in headers, etc.) is the most frequent layer 7 attack vectors mitigated by the WAF.
  • 30% of HTTP traffic is automated (bot traffic). 55% of dynamic (non cacheable) traffic is API related. 65% of global API traffic is generated by browsers.
  • 16% of non-verified bot HTTP traffic is mitigated.
  • HTTP Anomaly surpasses SQLi (code injection technique used to attack data-driven applications) as the most common attack vector on API endpoints. Brute force account takeover attacks are increasing. Also, Microsoft Exchange is attacked more than WordPress.

How Cloudflare can help stop malware before it reaches your app (✍️)

In April 2023, we made the job of application security teams easier, by providing a content scanning engine integrated with our Web Application Firewall (WAF), so that malicious files being uploaded by end users, never reach origin servers in the first place. Since September 2022, our Cloudflare WAF became smarter in helping stop attacks before they are known.

Announcing WAF Attack Score Lite and Security Analytics for business customers  (✍️)

In March 2023, we announced that our machine learning empowered WAF and Security analytics view were made available to our Business plan customers, to help detect and stop attacks before they are known. In a nutshell: Early detection + Powerful mitigation = Safer Internet. Or:

early_detection = True
powerful_mitigation = True
safer_internet = early_detection and powerful_mitigation

An August reading list about online security and 2023 attacks landscape

3. Phishing (Area 1 and Zero Trust)

Phishing remains the primary way to breach organizations. According to CISA, 90% of cyber attacks begin with it. The FBI has been publishing Internet Crime Reports, and in the most recent, phishing continues to be ranked #1 in the top five Internet crime types. Reported phishing crimes and victim losses increased by 1038% since 2018, reaching 300,497 incidents in 2022. The FBI also referred to Business Email Compromise as the $43 billion problem facing organizations, with complaints increasing by 127% in 2022, resulting in $3.31 billion in related losses, compared to 2021.

In 2022, Cloudflare Area 1 kept 2.3 billion unwanted messages out of customer inboxes. This year, that number will be easily surpassed.

Introducing Cloudflare's 2023 phishing threats report (✍️)

In August 2023, Cloudflare published its first phishing threats report — fully available here. The report explores key phishing trends and related recommendations, based on email security data from May 2022 to May 2023.

Some takeaways include how attackers using deceptive links was the #1 phishing tactic — and how they are evolving how they get you to click and when they weaponize the link. Also, identity deception takes multiple forms (including business email compromise (BEC) and brand impersonation), and can easily bypass email authentication standards.

Cloudflare Area 1 earns SOC 2 report (✍️)

More than one year ago, Cloudflare acquired Area 1 Security, and with that we added to our Cloudflare Zero Trust platform an essential cloud-native email security service that identifies and blocks attacks before they hit user inboxes. This year, we’ve obtained one of the best ways to provide customers assurance that the sensitive information they send to us can be kept safe: a SOC 2 Type II report.

Back in January, during our CIO Week, Email Link Isolation was made generally available to all our customers. What is it? A safety net for the suspicious links that end up in inboxes and that users may click — anyone can click on the wrong link by mistake. This added protection turns Cloudflare Area 1 into the most comprehensive email security solution when it comes to protecting against malware, phishing attacks, etc. Also, in true Cloudflare fashion, it’s a one-click deployment.

Additionally, from the same week, Cloudflare combined capabilities from Area 1 Email Security and Data Loss Prevention (DLP) to provide complete data protection for corporate email, and also partnered with KnowBe4 to equip organizations with real-time security coaching to avoid phishing attacks.

How to stay safe from phishing (✍️)

Phishing attacks come in all sorts of ways to fool people. This high level “phish” guide, goes over the different types — while email is definitely the most common, there are others —, and provides some tips to help you catch these scams before you fall for them.

Top 50 most impersonated brands in phishing attacks and new tools you can use to protect your employees from them (✍️)

Here we go over arguably one of the hardest challenges any security team is constantly facing, detecting, blocking, and mitigating the risks of phishing attacks. During our Security Week in March, a Top 50 list of the most impersonated brands in phishing attacks was presented (spoiler alert: AT&T Inc., PayPal, and Microsoft are on the podium).

Additionally, it was also announced the expansion of the phishing protections available to Cloudflare One customers by automatically identifying — and blocking — so-called “confusable” domains. What is Cloudflare One? It’s our suite of products that provides a customizable, and integrated with what a company already uses, Zero Trust network-as-a-service platform. It’s built for that already mentioned ease of mind and fearless online use. Cloudflare One, along with the use of physical security keys, was what thwarted the sophisticated “Oktapus” phishing attack targeting Cloudflare employees last summer.

On the Zero Trust front, you can also find our recent PDF guide titled “Cloudflare Zero Trust: A roadmap for highrisk organizations”.

An August reading list about online security and 2023 attacks landscape

4. AI/Malware/Ransomware & other risks

We have shown in previous years the role of our Cloudflare Security Center to investigate threats, and the relevance of different types of risks, such as these two 2022 and 2021 examples: “Anatomy of a Targeted Ransomware Attack” and “Ransom DDoS attacks target a Fortune Global 500 company”. However, there are new risks in the 2023 horizon.

How to secure Generative AI applications (✍️)

Groundbreaking technology brings groundbreaking challenges. Cloudflare has experience protecting some of the largest AI applications in the world, and in this blog post there are some tips and best practices for securing generative AI applications. Success in consumer-facing applications inherently expose the underlying AI systems to millions of users, vastly increasing the potential attack surface.

Using the power of Cloudflare’s global network to detect malicious domains using machine learning  (✍️)

Taking into account the objective of preventing threats before they create havoc, here we go over that Cloudflare recently developed proprietary models leveraging machine learning and other advanced analytical techniques. These are able to detect security threats that take advantage of the domain name system (DNS), known as the phonebook of the Internet.

How sophisticated scammers and phishers are preying on customers of Silicon Valley Bank (✍️)

In order to breach trust and trick unsuspecting victims, threat actors overwhelmingly use topical events as lures. The news about what happened at Silicon Valley Bank earlier this year was one of the latest events to watch out for and stay vigilant against opportunistic phishing campaigns using SVB as the lure. At that time, Cloudforce One (Cloudflare’s threat operations and research team) significantly increased our brand monitoring focused on SVB’s digital presence.

How Cloudflare can help stop malware before it reaches your app (✍️)

In April 2023, Cloudflare launched a tool to make the job of application security teams easier, by providing a content scanning engine integrated with our Web Application Firewall (WAF), so that malicious files being uploaded by end users, never reach origin servers in the first place.

Analyze any URL safely using the Cloudflare Radar URL Scanner  (✍️)

Cloudflare Radar is our free platform for Internet insights. In March, our URL Scanner was launched, allowing anyone to analyze a URL safely. The report that it creates contains a myriad of technical details, including a phishing scan. Many users have been using it for security reasons, but others are just exploring what’s under-the-hood look at any webpage.

Unmasking the top exploited vulnerabilities of 2022 (✍️)

Last, but not least, already from August 2023, this blog post focuses on the most commonly exploited vulnerabilities, according to the Cybersecurity and Infrastructure Security Agency (CISA). Given Cloudflare’s role as a reverse proxy to a large portion of the Internet, we delve into how the Common Vulnerabilities and Exposures (CVEs) mentioned by CISA are being exploited on the Internet, and a bit of what has been learned.

If you want to learn about making a website more secure (and faster) while loading third-party tools like Google Analytics 4, Facebook CAPI, TikTok, and others, you can get to know our Cloudflare Zaraz solution. It reached general availability in July 2023.

Wrap up

“The Internet was not built for what it has become”.

This is how one of Cloudflare’s S-1 document sections begins. It is also commonly referenced in our blog to show how this remarkable experiment, the network of networks, wasn’t designed for the role it now plays in our daily lives and work. Security, performance and privacy are crucial in a time when anyone can be the target of an attack, threat, or vulnerability. While AI can aid in mitigating attacks, it also adds complexity to attackers' tactics.

With that in mind, as we've highlighted in this 2023 reading list suggestions/online attacks guide, prioritizing the prevention of detrimental attack outcomes remains the optimal strategy. Hopefully, it will make some of the attacks on your company go unnoticed or be consequences-free, or even transform them into interesting stories to share when you access your security dashboard.

If you're interested in exploring specific examples, you can delve into case studies within our hub, where you’ll find security related stories from different institutions. From a technology company like Sage, to the State of Arizona, or the Republic of Estonia Information Security Authority, and even Cybernews, a cybersecurity news media outlet.

And because the future of a private and secure Internet is also in our minds, it's worth mentioning that in March 2022, Cloudflare enabled post-quantum cryptography support for all our customers. The topic of post-quantum cryptography, designed to be secure against the threat of quantum computers, is quite interesting and worth some delving into, but even without knowing what it is, it’s good to know that protection is already here.

If you want to try some security features mentioned, the Cloudflare Security Center is a good place to start (free plans included). The same applies to our Zero Trust ecosystem (or Cloudflare One as our SASE, Secure Access Service Edge) that is available as self-serve, and also includes a free plan. This vendor-agnostic roadmap shows the general advantages of the Zero Trust architecture, and as we’ve seen, there’s also one focused on high risk organizations.

Be cautious. Be prepared. Be safe.

Introducing Cloudflare’s 2023 phishing threats report

Post Syndicated from Elaine Dzuba original http://blog.cloudflare.com/2023-phishing-report/

Introducing Cloudflare's 2023 phishing threats report

Introducing Cloudflare's 2023 phishing threats report

After shutting down a ‘phishing-as-a-service’ operation that impacted thousands of victims in 43 countries, INTERPOL recently noted, “Cyberattacks such as phishing may be borderless and virtual in nature, but their impact on victims is real and devastating.” Business email compromise (BEC), a type of malware-less attack that tricks recipients into transferring funds — for example — has cost victims worldwide more than $50 billion, according to the FBI.

It is estimated that 90% of successful cyber attacks start with email phishing, which continues to be very lucrative for attackers. There is not much today that can be done to stop phishing attempts. However, to prevent successful attacks, it is important to understand (and proactively address) evolving phishing trends — including the ways attackers cleverly exploit intended victims’ trust in “known” email senders. To that end, this week Cloudflare published its first Phishing Threats Report.

This report explores key phishing trends and related recommendations, based on email security data from May 2022 to May 2023. During that time, Cloudflare processed approximately 13 billion emails, which included blocking approximately 250 million malicious messages from reaching customers’ inboxes. The report is also informed by a Cloudflare-commissioned survey of 316 security decision-makers across North America, EMEA, and APAC (you can download that separate study here).

Check out the full report to understand our three key takeaways:

  • Attackers using deceptive links as the #1 phishing tactic — and how they are evolving how they get you to click and when they weaponize the link;
  • Identity deception takes multiple forms (including business email compromise (BEC) and brand impersonation), and can easily bypass email authentication standards;
  • Attackers pretend to be hundreds of different organizations, but they primarily impersonate the entities we trust and need to get work done.

Here are a few other things to keep in mind as you read the 2023 Phishing Threats report.

Email threat categorization

Attackers typically use a combination of social engineering and technical obfuscation techniques to make their messages seem legitimate. Therefore, Cloudflare uses a number of advanced detection techniques to analyze “fuzzy” signals (not just content that’s visible to the naked eye) to identify unwanted emails. Those signals include:

  • Structural analysis of headers, body copy, images, links, attachments, payloads, and more, using heuristics and machine learning models specifically designed for phishing signals;
  • Sentiment analysis to detect changes in patterns and behaviors (e.g., writing patterns and expressions);
  • Trust graphs that evaluate partner social graphs, email sending history, and potential partner impersonations

Our email security service also incorporates threat intelligence from Cloudflare’s global network, which blocks an average of 140 billion cyber threats each day.

Those and many other signals lead to email dispositions of malicious, BEC, spoof, or spam; our dashboard tells customers the specific reasons (i.e., the threat indicator ‘categories’) for a particular email disposition.

Below is a snapshot of the top email threat indicators we observed between May 2, 2022, to May 2, 2023. We categorize threat indicators into more than 30 different categories; over that period, the top threat indicators included deceptive links, domain age (newly registered domains), identity deception, credential harvesting, and brand impersonation.

Introducing Cloudflare's 2023 phishing threats report

Below are brief descriptions of each of the top categories (detailed in more depth in the report’s appendix).

If clicked, a deceptive link will open the user’s default web browser and render the data referenced in the link, or open an application directly (e.g. a PDF). Since the display text for a link (i.e., hypertext) in HTML can be arbitrarily set, attackers can make a URL appear as if it links to a benign site when, in fact, it is actually malicious.

Domain age is related to domain reputation, which is the overall score assigned to a domain.  For example, domains that send out numerous new emails immediately after domain registration will tend to have a poorer reputation, and thus a lower score.

Identity deception occurs when an attacker or someone with malicious intent sends an email claiming to be someone else. The mechanisms and tactics of this vary widely. Some tactics include registering domains that look similar (aka domain impersonation), are spoofed, or use display name tricks to appear to be sourced from a trusted domain. Other variations include sending email using domain fronting and high-reputation web services platforms.

Credential harvesters are set up by an attacker to deceive users into providing their login credentials. Unwitting users may enter their credentials, ultimately providing attackers with access to their accounts.

Brand impersonation is a form of identity deception where an attacker sends a phishing message that impersonates a recognizable company or brand. Brand impersonation is conducted using a wide range of techniques.

An attachment to an email that, when opened or executed in the context of an attack, includes a call-to-action (e.g. lures target to click a link) or performs a series of actions set by an attacker.

Cloudflare regularly observes multiple threat indicators in one phishing email. For example, one Silicon Valley Bank-themed phishing campaign (detailed in this March 2023 blog) combined brand impersonation with a deceptive link and malicious attachment.

Introducing Cloudflare's 2023 phishing threats report

The attackers leveraged the SVB brand in a DocuSign-themed template. The email included HTML code that contains an initial link and a complex redirect chain that is four deep. The included HTML file in the attack would have sent the recipient to a WordPress instance that has recursive redirection capability.

(Speaking of links, deceptive links were the #1 threat category, appearing in 35.6% of our detections. And attackers aren’t just using links in email channels; the rise of multi-channel phishing threats — which exploit other applications such as SMS/text, chat, and social media — are also covered in the report).

Trusted (and most impersonated) brands

Silicon Valley Bank was just one of approximately 1,000 different brands we observed being impersonated in emails targeting Cloudflare customers between May 2022 and May 2023. (Cloudflare employees were directly targeted via brand impersonation in the “Oktapus” phishing attack that the Cloudflare One suite of products thwarted in July 2022).

However, as detailed in the Phishing Threats Report, we observed that email attackers most often (51.7% of the time) impersonated one of 20 well-known global brands, with Microsoft being #1 on their list.

Rank Impersonated brand
1 Microsoft
2 World Health Organization
3 Google
4 SpaceX
5 Salesforce
6 Apple
7 Amazon
8 T-Mobile
9 YouTube
10 MasterCard
11 Notion.so
12 Comcast
13 Line Pay
14 MasterClass
15 Box
16 Truist Financial Corp
17 Facebook
18 Instagram
19 AT&T
20 Louis Vuitton

Example of a Microsoft credential harvesting attempt

Earlier this year, Cloudflare detected and blocked a phishing campaign leveraging the Microsoft brand in an attempt to harvest credentials through a legitimate — but compromised — site.

In the email example below, there is no text in the body of the email despite its appearance. The entire body is a hyperlinked JPEG image. Thus, if the recipient clicks anywhere in the body (even if they don’t intend to click the link), they are effectively clicking the link.

Introducing Cloudflare's 2023 phishing threats report

Initially, the hyperlink for this image appears to be a benign Baidu URL – hxxp://www.baidu[.]com/link?url=-yee3T9X9U41UHUa3VV6lx1j5eX2EoI6XpZqfDgDcf-2NYQ8RVpOn5OYkDTuk8Wg#<recipient’s email address base64 encoded>.  However, if this link is clicked, the target’s browser would be redirected to a site that had been compromised and used to host a credential harvester.

The attacker used Microsoft Office 365 branding, but attempted to circumvent any brand detection techniques by including the brand information within the image (i.e., there was no plaintext or HTML text that could be inspected to identify the brand).

However, using optical character recognition (OCR), Cloudflare successfully identified “Office 365” and “Microsoft” in the image. Using OCR, we also identified the use of suspicious account lures related to passwords.

In this example, attackers’ techniques included:

  • Inclusion of only a JPEG image (impossible to detect words without OCR)
  • Embedding a hyperlink in that image (clicking anywhere in the body would result in clicking the link)
  • Hyperlinking to a Baidu URL (used to bypass reputation-based URL detection techniques)
  • The Baidu URL redirecting the recipient’s browser to a credential harvesting site (i.e., would circumvent other email security defenses that are not capable of deep link inspection)
  • Hosting the credential harvester on a legitimate site that had been compromised by the attacker (even with deep link inspection, will again attempt to bypass URL detection techniques based on reputation)

This attack vector leverages the high reputation and authenticity of Baidu to bypass the reputation of the true host/IP where the credential harvester is hosted.

While this specific campaign focused on harvesting Microsoft credentials, we often see attackers using similar methods to bypass brand detection techniques and trick victims into downloading malware and other malicious payloads.

URL redirection techniques are often seen in phishing campaigns, but threat actors are continuing to refine their approach by abusing more and more legitimate domains like baidu.com, bing.com, goo.gl, etc. Our numerous detection capabilities allow us to conduct deep link inspection of URLs using redirection techniques of all kinds, including those that abuse legitimate domains.

What about SPF, DKIM, and DMARC?

Email authentication (specifically the SPF, DKIM, and DMARC standards) are often mentioned as useful against brand impersonation: these standards help validate server and tenant origins, protect message integrity, provide policy enforcement, and more.

However, attackers can still find ways to bypass authentication to trick email suites; and we actually observed that 89% of unwanted messages “passed” SPF, DKIM, and/or DMARC checks.

Some limitations of email authentication include:

SPF
(Sender Policy Framework)
Key benefits:
Validating server origin (i.e., validates where a message originates from)
Defining which email servers and services are allowed to send messages on a domain owner’s behalf
Limitations:
Does not prevent lookalike email, domain, or display name spoofing
Does not validate the “From” header; uses envelope “From” to determine sending domain
Validation ineffective when emails are forwarded or when messages sent to a mailing list are sent to each subscriber
SPF evaluation process can be limited to a certain number of DNS lookups
Does not protect against attacks using “validated” emails with embedded URLs, malicious payloads, or attachments
DKIM
(Domain Keys Identified Mail)
Key benefits:
Providing tenant origin validation (i.e., checks that an email was sent/authorized by the owner of the domain via a digital signature)
Ensuring email is not altered while transferred from server to server; protecting message integrity
Limitations:
Does not prevent lookalike email, domain, or display name spoofing
Does not protect against replay attacks (DKIM only signs specific parts of a message. Attackers can add other header fields to emails passing DKIM then forward them.)
Does not protect against attacks using “validated” emails with embedded URLs, malicious payloads or attachments
DMARC (Domain-based Message Authentication, Reporting and Conformance) Key benefits:
Providing policy enforcement and reporting for SPF and DKIM
Stipulating what policy to follow if an email doesn’t pass SPF or DKIM authentication (e.g. reject/delete, quarantine, no policy/send)
Reporting function allows domain owners to see who is sending email on their behalf (i.e., protecting against spoofing of your own domain and brand abuse)
Limitations:
Does not prevent spoofing of another brand’s domain
Does not prevent lookalike email, domain, or display name spoofing
Domain owners specify what percentage of mail DMARC policies it applies to; application percentages of less than 100% are less effective
Does not protect against attacks using “validated” emails with embedded URLs, malicious payloads or attachments

Conclusions

Attackers are constantly evolving their tactics. Multiple protection layers must be enacted before, during, and after messages reach the inbox. Cloudflare never inherently “trusts” any type of email communication (whether it appears to be internal, external, or from a ‘known’ business partner).

Likewise, we recommend that — first and foremost — all organizations extend the Zero Trust security model of “never trust, always verify” not just to the network and applications, but also to the email inbox.

In addition to securing email with a Zero Trust approach, we also recommend:

  • Augmenting cloud email with multiple anti-phishing controls. As noted in this Forrester blog from June, “The use of messaging, collaboration, file sharing, and enterprise software-as-a-service applications across multiple devices all contribute to employee productivity and experience. Many of these environments are considered ‘closed,’ but one successful phish of a supply chain partner’s credentials opens your organization up to data loss, credential theft, fraud, and ransomware attacks. Protections developed for the email inbox must extend to these environments and throughout the day-to-day workflows of your employees.”
  • Adopting phishing-resistant multifactor authentication (MFA). While not all MFA provides the same layer of security, hardware security keys are among the most secure authentication methods for preventing successful phishing attacks. They can protect networks even if attackers gain access to usernames and passwords.
  • Make it harder for humans to make mistakes.  Meet employees and teams where they are by making the tools they already use more secure, and preventing them from making mistakes. For example, remote browser isolation (RBI) technology, when integrated with cloud email security, can automatically isolate suspicious email links to prevent users from being exposed to potentially malicious web content. Keyboard inputs can also be disabled on untrusted websites, protecting users from accidentally entering sensitive information within a form fill or credential harvesting. This provides a layer of defense against multi-channel phishing attacks by effectively allowing users to safely open links without disrupting their workflow.

If you’re interested in the full findings, you can download the 2023 Phishing Threats Report here, as well as our recommendations for preventing successful phishing attacks. And if you’d like to see Cloudflare’s email security in action, you can request a free phishing risk assessment here.

LLMs and Phishing

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2023/04/llms-and-phishing.html

Here’s an experiment being run by undergraduate computer science students everywhere: Ask ChatGPT to generate phishing emails, and test whether these are better at persuading victims to respond or click on the link than the usual spam. It’s an interesting experiment, and the results are likely to vary wildly based on the details of the experiment.

But while it’s an easy experiment to run, it misses the real risk of large language models (LLMs) writing scam emails. Today’s human-run scams aren’t limited by the number of people who respond to the initial email contact. They’re limited by the labor-intensive process of persuading those people to send the scammer money. LLMs are about to change that. A decade ago, one type of spam email had become a punchline on every late-night show: “I am the son of the late king of Nigeria in need of your assistance….” Nearly everyone had gotten one or a thousand of those emails, to the point that it seemed everyone must have known they were scams.

So why were scammers still sending such obviously dubious emails? In 2012, researcher Cormac Herley offered an answer: It weeded out all but the most gullible. A smart scammer doesn’t want to waste their time with people who reply and then realize it’s a scam when asked to wire money. By using an obvious scam email, the scammer can focus on the most potentially profitable people. It takes time and effort to engage in the back-and-forth communications that nudge marks, step by step, from interlocutor to trusted acquaintance to pauper.

Long-running financial scams are now known as pig butchering, growing the potential mark up until their ultimate and sudden demise. Such scams, which require gaining trust and infiltrating a target’s personal finances, take weeks or even months of personal time and repeated interactions. It’s a high stakes and low probability game that the scammer is playing.

Here is where LLMs will make a difference. Much has been written about the unreliability of OpenAI’s GPT models and those like them: They “hallucinate” frequently, making up things about the world and confidently spouting nonsense. For entertainment, this is fine, but for most practical uses it’s a problem. It is, however, not a bug but a feature when it comes to scams: LLMs’ ability to confidently roll with the punches, no matter what a user throws at them, will prove useful to scammers as they navigate hostile, bemused, and gullible scam targets by the billions. AI chatbot scams can ensnare more people, because the pool of victims who will fall for a more subtle and flexible scammer—one that has been trained on everything ever written online—is much larger than the pool of those who believe the king of Nigeria wants to give them a billion dollars.

Personal computers are powerful enough today that they can run compact LLMs. After Facebook’s new model, LLaMA, was leaked online, developers tuned it to run fast and cheaply on powerful laptops. Numerous other open-source LLMs are under development, with a community of thousands of engineers and scientists.

A single scammer, from their laptop anywhere in the world, can now run hundreds or thousands of scams in parallel, night and day, with marks all over the world, in every language under the sun. The AI chatbots will never sleep and will always be adapting along their path to their objectives. And new mechanisms, from ChatGPT plugins to LangChain, will enable composition of AI with thousands of API-based cloud services and open source tools, allowing LLMs to interact with the internet as humans do. The impersonations in such scams are no longer just princes offering their country’s riches. They are forlorn strangers looking for romance, hot new cryptocurrencies that are soon to skyrocket in value, and seemingly-sound new financial websites offering amazing returns on deposits. And people are already falling in love with LLMs.

This is a change in both scope and scale. LLMs will change the scam pipeline, making them more profitable than ever. We don’t know how to live in a world with a billion, or 10 billion, scammers that never sleep.

There will also be a change in the sophistication of these attacks. This is due not only to AI advances, but to the business model of the internet—surveillance capitalism—which produces troves of data about all of us, available for purchase from data brokers. Targeted attacks against individuals, whether for phishing or data collection or scams, were once only within the reach of nation-states. Combine the digital dossiers that data brokers have on all of us with LLMs, and you have a tool tailor-made for personalized scams.

Companies like OpenAI attempt to prevent their models from doing bad things. But with the release of each new LLM, social media sites buzz with new AI jailbreaks that evade the new restrictions put in place by the AI’s designers. ChatGPT, and then Bing Chat, and then GPT-4 were all jailbroken within minutes of their release, and in dozens of different ways. Most protections against bad uses and harmful output are only skin-deep, easily evaded by determined users. Once a jailbreak is discovered, it usually can be generalized, and the community of users pulls the LLM open through the chinks in its armor. And the technology is advancing too fast for anyone to fully understand how they work, even the designers.

This is all an old story, though: It reminds us that many of the bad uses of AI are a reflection of humanity more than they are a reflection of AI technology itself. Scams are nothing new—simply intent and then action of one person tricking another for personal gain. And the use of others as minions to accomplish scams is sadly nothing new or uncommon: For example, organized crime in Asia currently kidnaps or indentures thousands in scam sweatshops. Is it better that organized crime will no longer see the need to exploit and physically abuse people to run their scam operations, or worse that they and many others will be able to scale up scams to an unprecedented level?

Defense can and will catch up, but before it does, our signal-to-noise ratio is going to drop dramatically.

This essay was written with Barath Raghavan, and previously appeared on Wired.com.

Analyze any URL safely using the Cloudflare Radar URL Scanner

Post Syndicated from Stanley Chiang original https://blog.cloudflare.com/radar-url-scanner-early-access/

Analyze any URL safely using the Cloudflare Radar URL Scanner

Analyze any URL safely using the Cloudflare Radar URL Scanner

One of the first steps in an information security investigation is to gather as much context as possible. But compiling that information can become a sprawling task.

Cloudflare is excited to announce early access to a new, free tool — the Radar URL Scanner. Provide us a URL, and our scanner will compile a report containing a myriad of technical details: a phishing scan, SSL certificate data, HTTP request and response data, page performance data, DNS records, whether cookies are set to secure and HttpOnly, what technologies and libraries the page uses, and more.

Analyze any URL safely using the Cloudflare Radar URL Scanner

Let’s walk through a report on John Graham-Cumming’s blog as an example. Conveniently, all reports generated will be publicly accessible.

The first page is the summary tab, and you’ll see we’ve broken all the available data into the following categories: Security, Cookies, Network, Technology, DOM, and Performance. It’s a lot of content so we will jump through some highlights.

In the Summary tab itself, you’ll notice the submitted URL was https://blog.jgc.org. If we had received a URL short link, the scanner would have followed the redirects and generated a report for the final URL.

Analyze any URL safely using the Cloudflare Radar URL Scanner

The Security tab presents information to help determine whether a page is safe to visit with a phishing and certificates section. In our blog example, the report confirms the link we provided is not a phishing link, but there could easily be phishing scams trying to harvest personal information. We’re excited to enable wider access to our security infrastructure with this free tool.

Analyze any URL safely using the Cloudflare Radar URL Scanner

The Cookies tab can indicate how privacy friendly a website is to its users. We show all the cookies set and their attribute values to do this. In this report, the blog loaded 2 cookies. There’s the Secure flag. You’ll want that set to true as often as possible because this means the cookie may only be transmitted over HTTPS, preventing it from being observed by unauthorized parties. Additionally, cookies set to HttpOnly will be inaccessible to the JavaScript API, potentially mitigating XSS attacks from third-party scripts.

Analyze any URL safely using the Cloudflare Radar URL Scanner

The Technology tab enumerates the technologies, frameworks, libraries, etc that are used to power the page being scanned. Understanding the technology stack of a page can be very useful for when there are outages in a particular service, when exploits in popular libraries are discovered, or simply to understand what tools are most popular in the industry. John’s blog appears to use 7 different technologies including Google AdSense, Blogger, and Cloudflare.

Analyze any URL safely using the Cloudflare Radar URL Scanner

The Network tab shows all the HTTP transactions that occur on the page as well as the hostname’s associated DNS records. HTTP transactions are the requests and responses the page makes to load all its content. This tells engineers where the website is going to load its content. Our report of John’s blog shows a total of 82 requests.

Analyze any URL safely using the Cloudflare Radar URL Scanner

The tab also contains DNS records which are a great way to understand more about the fundamentals of the page. And of course, we at Cloudflare are big advocates for enabling DNSSEC.

Analyze any URL safely using the Cloudflare Radar URL Scanner

The DOM (Document Object Model) tab conveniently collates common information you may be looking for from within the page. We grouped together lists of all hyperlinks and global JavaScript variables. Additionally, we provide the raw HTML of the page for you to further analyze. Our report shows the blog’s landing page has 104 hyperlinks going off to other websites.

Analyze any URL safely using the Cloudflare Radar URL Scanner

The Performance tab presents a breakdown of the time it takes for the website to load. It’s not enough for a page to be secure for users. It must also be usable, and load speeds are a big factor in the overall experience. That’s why we’ve also included Performance Navigation Timing metrics alongside our more security and privacy oriented tabs.

Analyze any URL safely using the Cloudflare Radar URL Scanner

Under the hood, one of the great things about this tool is that the underlying scanning technology uses Cloudflare’s homegrown Workers Browser Rendering API to run all our headless scans. You can follow that link to join the waitlist and try it out for yourself.

In the future, we envision adding features to our scanner to complement the ones from this launch: API endpoints so you don’t need to rely on a GUI, private scans for more sensitive or recurring reports, and also security recommendations with integrations with the Cloudflare Security Center. And since this is a Radar product, not only can users expect the data generated to further enhance our security threat modeling, they can also look forward to us providing back insights and visualizations from the aggregate trends we observe.

The Radar URL Scanner tool’s journey to helping make the Internet more transparent and secure has only just begun, but we’re excited for you all to try it out here. If you have any questions or would like to discuss enterprise level features on your wishlist, feel free to reach out via Twitter at @CloudflareRadar or email us at [email protected].

How sophisticated scammers and phishers are preying on customers of Silicon Valley Bank

Post Syndicated from Shalabh Mohan original https://blog.cloudflare.com/how-sophisticated-scammers-and-phishers-are-preying-on-customers-of-silicon-valley-bank/

How sophisticated scammers and phishers are preying on customers of Silicon Valley Bank

How sophisticated scammers and phishers are preying on customers of Silicon Valley Bank

By now, the news about what happened at Silicon Valley Bank (SVB) leading up to its collapse and takeover by the US Federal Government is well known. The rapid speed with which the collapse took place was surprising to many and the impact on organizations, both large and small, is expected to last a while.

Unfortunately, where everyone sees a tragic situation, threat actors see opportunity. We have seen this time and again – in order to breach trust and trick unsuspecting victims, threat actors overwhelmingly use topical events as lures. These follow the news cycle or known high profile events (The Super Bowl, March Madness, Tax Day, Black Friday sales, COVID-19, and on and on), since there is a greater likelihood of users falling for messages referencing what’s top of mind at any given moment.

The SVB news cycle makes for a similarly compelling topical event that threat actors can take advantage of; and it’s crucial that organizations bolster their awareness campaigns and technical controls to help counter the eventual use of these tactics in upcoming attacks. It’s tragic that even as the FDIC is guaranteeing that SVB customers’ money is safe, bad actors are attempting to steal that very money!

Preemptive action

In anticipation of future phishing attacks taking advantage of the SVB brand, Cloudforce One (Cloudflare’s threat operations and research team) significantly increased our brand monitoring focused on SVB’s digital presence starting March 10, 2023 and launched several additional detection modules to spot SVB-themed phishing campaigns. All of our customers taking advantage of our various phishing protection services automatically get the benefit of these new models.

Here’s an actual example of a real campaign involving SVB that’s happening since the bank was taken over by the FDIC.

KYC phish – DocuSign-themed SVB campaign

A frequent tactic used by threat actors is to mimic ongoing KYC (Know Your Customer) efforts that banks routinely perform to validate details about their clients. This is intended to protect financial institutions against fraud, money laundering and financial crime, amongst other things.

On March 14, 2023, Cloudflare detected a large KYC phishing campaign leveraging the SVB brand in a DocuSign themed template. This campaign targeted Cloudflare and almost all industry verticals. Within the first few hours of the campaign, we detected 79 examples targeting different individuals in multiple organizations. Cloudflare is publishing one specific example of this campaign along with the tactics and observables seen to help customers be aware and vigilant of this activity.

Campaign Details

The phishing attack shown below targeted Matthew Prince, Founder & CEO of Cloudflare on March 14, 2023. It included HTML code that contains an initial link and a complex redirect chain that is four-deep. The chain begins when the user clicks the ‘Review Documents’ link. It takes the user to a trackable analytic link run by Sizmek by Amazon Advertising Server bs[.]serving-sys[.]com. The link then further redirects the user to a Google Firebase Application hosted on the domain na2signing[.]web[.]app. The na2signing[.]web[.]app HTML subsequently redirects the user to a WordPress site which is running yet another redirector at eaglelodgealaska[.]com. After this final redirect, the user is sent to an attacker-controlled docusigning[.]kirklandellis[.]net website.

How sophisticated scammers and phishers are preying on customers of Silicon Valley Bank

Campaign Timeline

2023-03-14T12:05:28Z		First Observed SVB DoucSign Campaign Launched
2023-03-14T15:25:26Z		Last Observed SVB DoucSign Campaign Launched

A look at the HTML file Google Firebase application (na2signing[.]web[.]app)

The included HTML file in the attack sends the user to a WordPress instance that has recursive redirection capability. As of this writing, we are not sure if this specific WordPress installation has been compromised or a plugin was installed to open this redirect location.

<html dir="ltr" class="" lang="en"><head>
    <title>Sign in to your account</title>
    
    <script type="text/javascript">
    window.onload = function() {
        function Redirect (url){
            window.location.href = url;
        }
        var urlParams = new URLSearchParams(window.location.href);
        var e = window.location.href;
        
       
        Redirect("https://eaglelodgealaska[.]com/wp-header.php?url="+e);
    }
</script>

Indicators of Compromise

na2signing[.]web[.]app	Malicious Google Cloudbase Application.
eaglelodgealaska[.]com	Possibly compromised WordPress website or an open redirect.

*[.]kirklandellis[.]net		Attacker Controlled Application running on at least docusigning[.]kirklandellis[.]net.

Recommendations

  1. Cloudflare Email Security customers can determine if they have received this campaign in their dashboard with the following search terms:

    SH_6a73a08e46058f0ff78784f63927446d875e7e045ef46a3cb7fc00eb8840f6f0

    Customers can also track IOCs related to this campaign through our Threat Indicators API. Any updated IOCs will be continually pushed to the relevant API endpoints.

  2. Ensure that you have appropriate DMARC policy enforcement for inbound messages. Cloudflare recommends [p = quarantine] for any DMARC failures on incoming messages at a minimum. SVB’s DMARC records [v=DMARC1; p=reject; pct=100] explicitly state rejecting any messages that impersonate their brand and are not being sent from SVB’s list of designated and verified senders. Cloudflare Email Security customers will automatically get this enforcement based on SVB’s published DMARC records. For other domains, or to apply broader DMARC based policies on all inbound messages, Cloudflare recommends adhering to ‘Enhanced Sender Verification’ policies across all inbound emails within their Cloudflare Area 1 dashboard.

  3. Cloudflare Gateway customers are automatically protected against these malicious URLs and domains. Customers can check their logs for these specific IOCs to determine if their organization had any traffic to these sites.

  4. Work with your phishing awareness and training providers to deploy SVB-themed phishing simulations for your end users, if they haven’t done so already.

  5. Encourage your end users to be vigilant about any ACH (Automated Clearing House) or SWIFT (Society for Worldwide Interbank Financial Telecommunication) related messages. ACH & SWIFT are systems which financial institutions use for electronic funds transfers between entities. Given its large scale prevalence, ACH & SWIFT phish are frequent tactics leveraged by threat actors to redirect payments to themselves. While we haven’t seen any large scale ACH campaigns utilizing the SVB brand over the past few days, it doesn’t mean they are not being planned or are imminent. Here are a few example subject lines to be aware of, that we have seen in similar payment fraud campaigns:

    “We’ve changed our bank details”
    “Updated Bank Account Information”
    “YOUR URGENT ACTION IS NEEDED –
    Important – Bank account details change”
    “Important – Bank account details change”
    “Financial Institution Change Notice”

  6. Stay vigilant against look-alike or cousin domains that could pop up in your email and web traffic associated with SVB. Cloudflare customers have in-built new domain controls within their email & web traffic which would prevent anomalous activity coming from these new domains from getting through.

  7. Ensure any public facing web applications are always patched to the latest versions and run a modern Web Application Firewall service in front of your applications. The campaign mentioned above took advantage of WordPress, which is frequently used by threat actors for their phishing sites. If you’re using the Cloudflare WAF, you can be automatically protected from third party CVEs before you even know about them. Having an effective WAF is critical to preventing threat actors from taking over your public Web presence and using it as part of a phishing campaign, SVB-themed or otherwise.

Staying ahead

Cloudforce One (Cloudflare’s threat operations team) proactively monitors emerging campaigns in their formative stages and publishes advisories and detection model updates to ensure our customers are protected. While this specific campaign is focused on SVB, the tactics seen are no different to other similar campaigns that our global network sees every day and automatically stops them before it impacts our customers.

Having a blend of strong technical controls across multiple communication channels along with a trained and vigilant workforce that is aware of the dangers posed by digital communications is crucial to stopping these attacks from going through.

Learn more about how Cloudflare can help in your own journey towards comprehensive phishing protection by using our Zero Trust services and reach out for a complimentary assessment today.

Top 50 most impersonated brands in phishing attacks and new tools you can use to protect your employees from them

Post Syndicated from Alexandra Moraru original https://blog.cloudflare.com/50-most-impersonated-brands-protect-phishing/

Top 50 most impersonated brands in phishing attacks and new tools you can use to protect your employees from them

Top 50 most impersonated brands in phishing attacks and new tools you can use to protect your employees from them

Someone in your organization may have just submitted an administrator username and password for an internal system to the wrong website. And just like that, an attacker is now able to exfiltrate sensitive data.

How did it all happen? A well crafted email.

Detecting, blocking, and mitigating the risks of phishing attacks is arguably one of the hardest challenges any security team is constantly facing.

Starting today, we are opening beta access to our new brand and anti-phishing tools directly from our Security Center dashboard, allowing you to catch and mitigate phishing campaigns targeting your organization even before they happen.

The challenge of phishing attacks

Perhaps the most publicized threat vector over the past several months has been phishing attacks. These attacks are highly sophisticated, difficult to detect, becoming more frequent, and can have devastating consequences for businesses that fall victim to them.

One of the biggest challenges in preventing phishing attacks is the sheer volume and the difficulty of distinguishing legitimate emails and websites from fraudulent ones. Even when users are vigilant, it can be hard to spot the subtle differences that attackers use to make their phishing emails and websites look convincing.

For example, last July our Cloudflare One suite of products and use of physical security keys thwarted the sophisticated “Oktapus” phishing attack targeting Cloudflare employees. The attacker behind the “Oktapus” attack that successfully compromised more than one hundred companies, registered the “cloudflare-okta.com” domain name just 40 minutes before sending it to our employees.

At that time, we identified phishing domains with our secure registrar product—but there was a delay in receiving the list of newly registered domains for monitoring purposes. Today, by streaming newly observed domains resolved by our 1.1.1.1 resolver (and other resolvers), we are able to detect phishing domains almost immediately. This gives us the upper hand and allows us to block phishing attempts before they happen.

We want to start giving our customers access to the same tools we use internally, to help you fight the ongoing challenge.

New Brand and Phishing Protection tools in Cloudflare’s Security Center

We’re expanding the phishing protections available to Cloudflare One customers by automatically identifying—and blocking—so-called “confusable” domains. Common misspellings (clodflare.com) and concatenation of services (cloudflare-okta.com) are often registered by attackers to trick unsuspecting victims into submitting private information such as passwords, and these new tools provide an additional layer of protection against such attempts.

The new Brand and Phishing Protection tools can be found under the Cloudflare Security Center, and provide even more controls (e.g. custom strings to monitor, searchable list of historical domains, etc.) to our customers. Cloudflare One plans can have access, with the level of control, visibility, and automation based on their plan type.

Top 50 most impersonated brands in phishing attacks and new tools you can use to protect your employees from them

New domain brand matching and alerting

At the heart of our new brand protection feature is our ability to detect hostnames created specifically for phishing legitimate brands. We start by monitoring the first use of a domain or subdomain by sifting through trillions of daily DNS queries made to 1.1.1.1, Cloudflare’s public DNS resolver, in order to compile a list of hostnames in the wild for the first time.

Using this list, we perform ”fuzzy” matching, a technique used to match two strings that are similar in meaning or spelling, against our users’ saved patterns in real-time. We compare the strings and calculate a similarity score based on various factors (ie: phonetics, distance, substring matching). These saved patterns, which can be strings with edit distances, enable our system to generate alerts whenever we detect a match with any of the domains in the list.

While our users currently have to create and save these queries, we will introduce an automated matching system in the future. This system will simplify the process of detecting matches for our users,  though custom strings will still be available for security teams tracking more complex patterns.

Top 50 most impersonated brands in phishing attacks and new tools you can use to protect your employees from them

Historical searches

In addition to real-time monitoring, we offer historical searches (saved queries) and alerts for newly observed domains within the last 30 days. When a new pattern is created, we will display search results from the last 30 days to show any potential matches. This allows security teams to quickly assess the potential threat level of a new domain and take necessary actions.

Furthermore, this search mechanism can also be used for ad hoc domain hunting, providing additional flexibility for security teams who may need to investigate specific domains or patterns.

Observations in the wild: most phished brands

While building out these new Brand Protection tools, we wanted to test our capabilities against a broad set of commonly phished brands. To do so, we  examined the frequency that domains containing phishing URLs were resolved against our 1.1.1.1 resolver. All domains that are used for shared services (like hosting sites Google, Amazon, GoDaddy) that could not be verified as a phishing attempt were removed from the data set.

The top 50 brands we found, along with one of the most commonly used domains for phishing those brands can be found in the table below.

Rank Brand Sample domain used to phish brand[1]
1 AT&T Inc. att-rsshelp[.]com
2 PayPal paypal-opladen[.]be
3 Microsoft login[.]microsoftonline.ccisystems[.]us
4 DHL dhlinfos[.]link
5 Meta facebookztv[.]com
6 Internal Revenue Service irs-contact-payments[.]com
7 Verizon loginnnaolcccom[.]weebly[.]com
8 Mitsubishi UFJ NICOS Co., Ltd. cufjaj[.]id
9 Adobe adobe-pdf-sick-alley[.]surge[.]sh
10 Amazon login-amazon-account[.]com
11 Apple apple-grx-support-online[.]com
12 Wells Fargo & Company connect-secure-wellsfargo-com.herokuapp[.]com
13 eBay, Inc. www[.]ebay8[.]bar
14 Swiss Post www[.]swiss-post-ch[.]com
15 Naver uzzmuqwv[.]naveicoipa[.]tech
16 Instagram (Meta) instagram-com-p[.]proxy.webtoppings[.]bar
17 WhatsApp (Meta) joingrub-whatsapp-pistol90[.]duckdns[.]org
18 Rakuten rakutentk[.]com
19 East Japan Railway Company www[.]jreast[.]co[.]jp[.]card[.]servicelist[].bcens[.]net
20 American Express Company www[.]webcome-aexp[.]com
21 KDDI aupay[.]kddi-fshruyrt[.]com
22 Office365 (Microsoft) office365loginonlinemicrosoft[.]weebly[.]com
23 Chase Bank safemailschaseonlineserviceupgrade09[.]weebly[.]com
24 AEON aeon-ver1fy[.]shop
25 Singtel Optus Pty Limited myoptus[.]mobi
26 Coinbase Global, Inc. supp0rt-coinbase[.]com
27 Banco Bradesco S.A. portalbradesco-acesso[.]com
28 Caixa Econômica Federal lnternetbanklng-caixa[.]com
29 JCB Co., Ltd. www[.]jcb-co-jp[.]ascaceeccea[.]ioukrg[.]top
30 ING Group ing-ingdirect-movil[.]com
31 HSBC Holdings plc hsbc-bm-online[.]com
32 Netflix Inc renew-netflix[.]com
33 Sumitomo Mitsui Banking Corporation smbc[.]co[.]jp[.]xazee[.]com
34 Nubank nuvip2[.]ru
35 Bank Millennium SA www[.]bankmillenium-pl[.]com
36 National Police Agency Japan sun[.]pollice[.]xyz
37 Allegro powiadomienieallegro[.]net
38 InPost www.inpost-polska-lox.order9512951[.]info
39 Correos correosa[.]online
40 FedEx fedexpress-couriers[.]com
41 LinkedIn (Microsoft) linkkedin-2[.]weebly[.]com
42 United States Postal Service uspstrack-7518276417-addressredelivery-itemnumber.netlify[.]app
43 Alphabet www[.]googlecom[.]vn10000[.]cc
44 The Bank of America Corporation baanofamericase8[.]hostfree[.]pw
45 Deutscher Paketdienst dpd-info[.]net
46 Banco Itaú Unibanco S.A. silly-itauu[.]netlify[.]app
47 Steam gift-steam-discord[.]com
48 Swisscom AG swiss-comch[.]duckdns[.]org
49 LexisNexis mexce[.]live
50 Orange S.A. orange-france24[.]yolasite[.]com

[1] Phishing sites are typically served on a specific URL and not on the root, e.g., hxxp://example.com/login.html rather than hxxp://example.com/. Full URLs are not provided here.

Combining threat intelligence capabilities with Zero Trust enforcement

The new features become a lot more effective for customers using our Zero Trust product suite. You can in fact easily block any confusable domains found as soon as they are detected by creating Cloudflare Gateway or DNS policy rules. This immediately stops your users from resolving or browsing to potentially malicious sites thwarting attacks before they happen.

Top 50 most impersonated brands in phishing attacks and new tools you can use to protect your employees from them

Future enhancements

The new features are just the start of our broader brand infringement and anti-phishing security portfolio.

Matching against SSL/TLS certificates

In addition to matching against domains, we plan to also match against new SSL/TLS certificates logged to Nimbus, our Certificate Transparency log. By analyzing CT logs, we can identify potentially fraudulent certificates that may be used in phishing attacks. This is helpful as certificates are typically created shortly after domain registration in an attempt to give the phishing site more legitimacy by supporting HTTPS.

Automatic population of managed lists

While today customers can script updates to custom lists referenced in a Zero Trust blocking rule, as mentioned above, we plan to automatically add domains to dynamically updating lists. Additionally, we will automatically add matching domains to lists that can be used in Zero Trust rules, e.g. blocking from Gateway.

Changes in domain ownership and other metadata

Lastly, we plan to provide the ability to monitor domains for changes in ownership or other metadata, such as registrant, name servers, or resolved IP addresses. This would enable customers to track changes in key information related to their domains and take appropriate action if necessary.

Getting started

If you’re an Enterprise customer, sign up for Beta access for Brand protection now to gain access to private scanning for your domains, save queries and set up alerts on matched domains.

How to stay safe from phishing

Post Syndicated from João Tomé original https://blog.cloudflare.com/stay-safe-phishing-attacks/

How to stay safe from phishing

How to stay safe from phishing

As you wake up in the morning feeling sleepy and preoccupied, you receive an urgent email from a seemingly familiar source, and without much thought, you click on a link that you shouldn’t have. Sometimes it’s that simple, and this more than 30-year-old phishing method means chaos breaks loose – whether it’s your personal bank account or social media, where an attacker also begins to trick your family and friends; or at your company, with what could mean systems and data being compromised, services being disrupted, and all other subsequent consequences. Following up on our “Top 50 Most Impersonated Brands in phishing attacks” post, here are some tips to catch these scams before you fall for them.

We’re all human, and responding to or interacting with a malicious email remains the primary way to breach organizations. According to CISA, 90% of cyber attacks begin with a phishing email, and losses from a similar type of phishing attack, known as business email compromise (BEC), are a $43 billion problem facing organizations. One thing is for sure, phishing attacks are getting more sophisticated every day thanks to emerging tools like AI chatbots and the expanded usage of various communication apps (Teams, Google Chat, Slack, LinkedIn, etc.).

What is phishing? Where it starts (the hacker’s foot in the door)

Seems simple, but it is always good to remind everyone in simple terms. Email phishing is a deceptive technique where the attacker uses various types of bait, such as a convincing email or link, to trick victims into providing sensitive information or downloading malware. If the bait works — the attacker only needs it to work once — and the victim clicks on that link, the attacker now has a foot in the door to carry out further attacks with potentially devastating consequences. Anyone can be fooled by a general “phish” — but these attacks can also be focused on a single target, with specific information about the victim, called spear phishing.

Recent examples of phishing include Reddit as a target, Twilio, and also Cloudflare in a similar attack around the same time — we explain here “The mechanics of a sophisticated phishing scam and how we stopped it” thanks to our own use of Cloudflare One products. In some cases, a home computer of an employee as a target can be the door opening for hackers in what is a few weeks later a major breach.

Some alerts to bear in mind include the UK’s National Cyber Security Centre (NCSC), that phishing attacks are targeting individuals and organizations in a range of sectors. The White House National Cybersecurity Strategy (Cloudflare is ready for that) also highlights those risks. Germany, Japan or Australia are working on a similar approach.

Without further ado, here are some tips to protect yourself from phishing attacks.

Tips for Staying Safe Online: How to Avoid Being Reeled in By Phishing Scams

  • Don’t click strategy. If you get an email from your bank or government agencies like the IRS, instead of clicking on a link in the email, go directly to the website itself.
  • Look out for misspellings or strange characters in the sender’s email address. Phishing attempts often rely on look-alike domains or ‘from’ emails to encourage clicks. Common tactics are extra or switched letters (microsogft[.]com), omissions (microsft[.]com) or characters that look alike (the letter o and 0, or micr0soft[.]com).

Here’s a classic brand impersonation phish, using Chase as the trusted lure:

How to stay safe from phishing
The link in the text body appears to be a Chase domain, but when clicked, it actually opens a SendGrid URL (a known email delivery platform). It then redirects the user to a phishing site impersonating Chase.
  • Think before clicking links to “unlock account” or “update payment details.” Technology services were one of the top industries to be used in phishing campaigns, due to the personal information that can be found in our email, online storage, and social media accounts. Hover over a link and confirm it’s a URL you’re familiar with before clicking.
  • Be wary of financial-related messages. Financial institutions are the most likely industry to be phished, so pause and assess any messages asking to accept or make a payment.
  • Look out for messages that create a sense of urgency. Emails or text messages that warn of a final chance to pick up a package, or last chance to confirm an account, are likely fake. The rise in online shopping during the pandemic has made retail and logistics/shipping companies a hot target for these types of phishing attempts.

    Both financial and package delivery scams typically use the SMS phishing attack, or smishing, and are related to the attacker’s use of SMS messages to lure the victims. Cloudflare was the target of this type of phishing a few months ago (it was stopped). Next, we show you an example of a text message from that thwarted attack:

How to stay safe from phishing
  • If things sound too good to be true, they probably are. Beware of “limited time offers” for free gifts, exclusive services, or great deals on trips to Hawaii or the Maldives. Phishing emails target our senses of satisfaction, pleasure, and excitement to compel us to make split second decisions without thinking things through. These types of tactics are lures for a user to click on a link or provide sensitive information. Pause, even if it’s for a few seconds, and quickly look up the offer online to see if others have received similar offers.
  • Very important message from a very important… Phishing emails sometimes mimic high-ranking individuals, urging urgent action such as money transfers or credential sharing. Scrutinize emails with such requests, and verify their authenticity. Contact your manager if the sender is a CEO. For unfamiliar politicians, assess the request’s feasibility before responding.
  • The message body is full of errors (but beware of AI tools). Poor grammar, spelling, and sentence structure may indicate that an email is not from a reputable source. That said, recent AI text tools have made it easier for hackers or bad actors to create convincing and error-free copies.
  • Romance scam emails. These are emails where scammers adopt a fake online identity to gain a victim’s affection and trust. They may also send an email that appears to have been sent in error, prompting the recipient to respond and initiating a conversation with the fraudster. This tactic is used to lure victims.
  • Use a password manager. Password managers will verify if the domain name matches what you expect, and will warn you if you try to fill in your password on the wrong domain name.

If you want to apply even greater scrutiny to a potential phishing email, you can check out our learning center to understand what happens when an email does not pass standard authentication methods like SPF, DKIM, or DMARC.

A few more Cloudflare related trends, besides the Top 50 Most Impersonated Brands, comes from Cloudflare Area 1. In 2022, our services focused on email protection identified and kept 2.3 billion unwanted messages out of customer inboxes. On average, we blocked 6.3 million messages per day. That’s almost 44,000 every 10 minutes, which is the time it takes to read a blog post like this one.

Typically, the type of email threats most used (looking at our Area 1 January 2023 data) are: identity deception, malicious links, brand impersonation, malicious attachments, scam, extortion, account compromise. And there’s also voice phishing.

Voice phishing, also known as vishing, is another common threat and is related to the practice of tricking people into sharing sensitive information through telephone calls. Victims are led to believe they are talking to a trusted entity, such as the tax authority, their employer, or an airline they use. Here, you can learn more about protecting yourself or your company from voice phishing.

Another type of attack is the watering hole attack, where hackers identify websites frequented by users within a targeted organization and then compromise those websites to distribute malware. Those are often times associated with supply chain exploitation.

Next, we show a phishing email example that was received from a real vendor that got an email account hacked in what is called vendor invoice fraud:

How to stay safe from phishing

Last but not least in our list of examples, there’s also Calendar phishing, where a fraudster could potentially use a cloud email account to inject fake invites into target employee calendars. Those are detected and avoided with products in our Cloudflare Zero Trust product.

As we wrote recently for CIO Week, there’s also a possible safety net, even if the best trained user mistakes a good link from a bad link. Leveraging the Cloudflare Browser Isolation service, Email Link Isolation turns Cloudflare’s cloud email security into the most comprehensive solution when it comes to protecting against phishing attacks that go beyond just email. It rewrites and isolates links that could be exploited, keeps users vigilant by alerting them of the uncertainty around the website they’re about to visit, and protects against malware and vulnerabilities. Also, in true Cloudflare fashion, it’s a one-click deployment. Check the related blog post to learn more.

That said, not all malicious links come from emails. If you’re concerned about malicious links that may come through Instant Messaging or other communication tools (Slack, iMessage, Facebook, Instagram, WhatsApp, etc), Zero Trust and Remote Browser Isolation are an effective way to go.

Conclusion: better safe than sorry

As we saw, email is one of the most ubiquitous and also most exploited tools that businesses use every single day. Baiting users into clicking malicious links within an email has been a particularly long-standing tactic for the vast majority of bad actors, from the most sophisticated criminal organizations to the least experienced attackers. So, remember, when online:

Be cautious. Be prepared. Be safe.

If you want to learn more about email security, you can visit our Learning Center or reach out for a complimentary phishing risk assessment for your organization.

Defeating Phishing-Resistant Multifactor Authentication

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2022/11/defeating-phishing-resistant-multifactor-authentication.html

CISA is now pushing phishing-resistant multifactor authentication.

Roger Grimes has an excellent post reminding everyone that “phishing-resistant” is not “phishing proof,” and that everyone needs to stop pretending otherwise. His list of different attacks is particularly useful.

Massive Data Breach at Uber

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2022/09/massive-data-breach-at-uber.html

It’s big:

The breach appeared to have compromised many of Uber’s internal systems, and a person claiming responsibility for the hack sent images of email, cloud storage and code repositories to cybersecurity researchers and The New York Times.

“They pretty much have full access to Uber,” said Sam Curry, a security engineer at Yuga Labs who corresponded with the person who claimed to be responsible for the breach. “This is a total compromise, from what it looks like.”

It looks like a pretty basic phishing attack; someone gave the hacker their login credentials. And because Uber has lousy internal security, lots of people have access to everything. So once a hacker gains a foothold, they have access to everything.

This is the same thing that Mudge accuses Twitter of: too many employees have broad access within the company’s network.

More details. Slashdot thread.

EDITED TO ADD (9/20): More details.

Clever Phishing Scam Uses Legitimate PayPal Messages

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2022/09/clever-phishing-scam-uses-legitimate-paypal-messages.html

Brian Krebs is reporting on a clever PayPal phishing scam that uses legitimate PayPal messaging.

Basically, the scammers use the PayPal invoicing system to send the email. The email lists a phone number to dispute the charge, which is not PayPal and quickly turns into a request to download and install a remote-access tool.

[The Lost Bots] S02E03: Browser-in-Browser Attacks — Don’t Get (Cat)-Phished

Post Syndicated from Rapid7 original https://blog.rapid7.com/2022/08/25/the-lost-bots-s02e03-browser-in-browser-attacks-dont-get-cat-phished/

[The Lost Bots] S02E03: Browser-in-Browser Attacks — Don't Get (Cat)-Phished

Welcome back to The Lost Bots! In our latest episode, we’re talking about phishing attacks — but not your standard run-of-the-mill version. Instead, we’re focusing on a new technique known as browser-in-browser attacks, unpacking what it means and how it should factor into your organization’s security strategy.

Our hosts Jeffrey Gardner, Detection and Response Practice Advisor, and Stephen Davis, Lead D&R Sales Technical Advisor, highlight the telltale signs of browser-in-browser attacks you should look out for as you’re carrying out your day-to-day work and life on the internet. They also discuss how to set up user behavior analytics rules in your SIEM that will help you detect this type of threat, as well as how to make end-user training more effective.

Check back with us on Thursday, September 29, for the next Lost Bots installment!

Additional reading:

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Man-in-the-Middle Phishing Attack

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2022/08/man-in-the-middle-phishing-attack.html

Here’s a phishing campaign that uses a man-in-the-middle attack to defeat multi-factor authentication:

Microsoft observed a campaign that inserted an attacker-controlled proxy site between the account users and the work server they attempted to log into. When the user entered a password into the proxy site, the proxy site sent it to the real server and then relayed the real server’s response back to the user. Once the authentication was completed, the threat actor stole the session cookie the legitimate site sent, so the user doesn’t need to be reauthenticated at every new page visited. The campaign began with a phishing email with an HTML attachment leading to the proxy server.

Network Access for Sale: Protect Your Organization Against This Growing Threat

Post Syndicated from Jeremy Makowski original https://blog.rapid7.com/2022/08/22/network-access-for-sale-protect-your-organization-against-this-growing-threat/

Network Access for Sale: Protect Your Organization Against This Growing Threat

Vulnerable network access points are a potential gold mine for threat actors who, once inside, can exploit them persistently. Many cybercriminals are not only interested in obtaining personal information but also seek corporate information that could be sold to the highest bidder.

Infiltrating corporate networks

To infiltrate corporate networks, threat actors typically use several techniques, including:

Social engineering and phishing attacks

Threat actors collect email addresses, phone numbers, and information shared on social media platforms to target key people within an organization using phishing campaigns to collect credentials. Moreover, many threat actors managed to find the details of potential victims via leaked databases posted on dark web forums.

Malware infection and remote access

Another technique used by threat actors to gain access to corporate networks is malware infection. This technique consists of spreading malware, such as trojans, through a network of botnets to infect thousands of computers around the world.

Once infected, a computer can be remotely controlled to gain full access to the company network that it is connected to. It is not rare to find threat actors with botnets on hacking forums looking for partnerships to target companies.

Network Access for Sale: Protect Your Organization Against This Growing Threat

Network and system vulnerabilities

Some threat actors will prefer to take advantage of vulnerabilities within networks or systems rather than developing offensive cyber tools or using social engineering techniques. The vulnerabilities exploited are usually related to:

  • Outdated or unpatched software that exposes systems and networks
  • Misconfigured operating systems or firewalls allowing default policies to be enabled
  • Ports that are open by default on servers
  • Poor network segmentation with unsecured interconnections

Selling network access on underground forums and markets

Since gaining access to corporate networks can take a lot of effort, some cybercriminals prefer to simply buy access to networks that have already been compromised or information that was extracted from them. As a result, it has become common for cybercriminals to sell access to corporate networks on cybercrime forms.

Usually, the types of access that are sold on underground hacking forums are SSH, cPanels, RDP, RCE, SH, Citrix, SMTP, and FTP. The price of network access is usually based on a few criteria, such as the size and revenue of the company, as well as the number of devices connected to the network. It usually goes from a few hundred dollars to a couple thousand dollars. Companies in all industries and sectors have been impacted.

Network Access for Sale: Protect Your Organization Against This Growing Threat

Network Access for Sale: Protect Your Organization Against This Growing Threat

For these reasons, it is increasingly important for organizations to have visibility into external threats. Threat intelligence solutions can deliver 360-degree visibility of what is happening on forums, markets, encrypted messaging applications, and other deep and darknet platforms where many cybercriminals operate tirelessly.

In order to protect your internal assets, ensure the following measures exist within the company and are implemented correctly.

  • Keep all systems and network updated.
  • Implement a network and systems access control solution.
  • Implement a two-factor authentication solution.
  • Use an encrypted VPN.
  • Perform network segmentation with security interfaces between networks.
  • Perform periodic internal security audit.
  • Use a threat intelligence solution to keep updated on external threats.

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2022 attacks! An August reading list to go “Shields Up”

Post Syndicated from João Tomé original https://blog.cloudflare.com/2022-attacks-an-august-reading-list-to-go-shields-up/

2022 attacks! An August reading list to go “Shields Up”

2022 attacks! An August reading list to go “Shields Up”

In 2022, cybersecurity is a must-have for those who don’t want to take chances on getting caught in a cyberattack with difficult to deal consequences. And with a war in Europe (Ukraine) still going on, cyberwar also doesn’t show signs of stopping in a time when there never were so many people online, 4.95 billion in early 2022, 62.5% of the world’s total population (estimates say it grew around 4% during 2021 and 7.3% in 2020).

Throughout the year we, at Cloudflare, have been making new announcements of products, solutions and initiatives that highlight the way we have been preventing, mitigating and constantly learning, over the years, with several thousands of small and big cyberattacks. Right now, we block an average of 124 billion cyber threats per day. The more we deal with attacks, the more we know how to stop them, and the easier it gets to find and deal with new threats — and for customers to forget we’re there, protecting them.

In 2022, we have been onboarding many customers while they’re being attacked, something we know well from the past (Wikimedia/Wikipedia or Eurovision are just two case-studies of many, and last year there was a Fortune Global 500 company example we wrote about). Recently, we dealt and did a rundown about an SMS phishing attack.

Providing services for almost 20% of websites online and to millions of Internet properties and customers using our global network in more than 270 cities (recently we arrived to Guam) also plays a big role. For example, in Q1’22 Cloudflare blocked an average of 117 billion cyber threats each day (much more than in previous quarters).

Now that August is here, and many in the Northern Hemisphere are enjoying the summer and vacations, let’s do a reading list that is also a sum up focused on cyberattacks that also gives, by itself, some 2022 guide on this more than ever relevant area.

War & Cyberwar: Attacks increasing

But first, some context. There are all sorts of attacks, but they have been generally speaking increasing and just to give some of our data regarding DDoS attacks in 2022 Q2: ​​application-layer attacks increased by 72% YoY (Year over Year) and network-layer DDoS attacks increased by 109% YoY.

The US government gave “warnings” back in March, after the war in Ukraine started, to all in the country but also allies and partners to be aware of the need to “enhance cybersecurity”. The US Cybersecurity and Infrastructure Security Agency (CISA) created the Shields Up initiative, given how the “Russia’s invasion of Ukraine could impact organizations both within and beyond the region”. The UK and Japan, among others, also issued warnings.

That said, here are the two first and more general about attacks reading list suggestions:

Shields up: free Cloudflare services to improve your cyber readiness (✍️)
After the war started and governments released warnings, we did this free Cloudflare services cyber readiness sum up blog post. If you’re a seasoned IT professional or a novice website operator, you can see a variety of services for websites, apps, or APIs, including DDoS mitigation and protection of teams or even personal devices (from phones to routers). If this resonates with you, this announcement of collaboration to simplify the adoption of Zero Trust for IT and security teams could also be useful: CrowdStrike’s endpoint security meets Cloudflare’s Zero Trust Services.

In Ukraine and beyond, what it takes to keep vulnerable groups online (✍️)
This blog post is focused on the eighth anniversary of our Project Galileo, that has been helping human-rights, journalism and non-profits public interest organizations or groups. We highlight the trends of the past year, including the dozens of organizations related to Ukraine that were onboarded (many while being attacked) since the war started. Between July 2021 and May 2022, we’ve blocked an average of nearly 57.9 million cyberattacks per day, an increase of nearly 10% over last year in a total of 18 billion attacks.

In terms of attack methods to Galileo protected organizations, the largest fraction (28%) of mitigated requests were classified as “HTTP Anomaly”, with 20% of mitigated requests tagged as SQL injection or SQLi attempts (to target databases) and nearly 13% as attempts to exploit specific CVEs (publicly disclosed cybersecurity vulnerabilities) — you can find more insights about those here, including the Spring4Shell vulnerability, the Log4j or the Atlassian one.

And now, without further ado, here’s the full reading list/attacks guide where we highlight some blog posts around four main topics:

1. DDoS attacks & solutions

2022 attacks! An August reading list to go “Shields Up”
The most powerful botnet to date, Mantis.

Cloudflare mitigates 26 million request per second DDoS attack (✍️)
Distributed Denial of Service (DDoS) are the bread and butter of state-based attacks, and we’ve been automatically detecting and mitigating them. Regardless of which country initiates them, bots are all around the world and in this blog post you can see a specific example on how big those attacks can be (in this case the attack targeted a customer website using Cloudflare’s Free plan). We’ve named this most powerful botnet to date, Mantis.

That said, we also explain that although most of the attacks are small, e.g. cyber vandalism, even small attacks can severely impact unprotected Internet properties.

DDoS attack trends for 2022 Q2 (✍️)
We already mentioned how application (72%) and network-layer (109%) attacks have been growing year over year — in the latter, attacks of 100 Gbps and larger increased by 8% QoQ, and attacks lasting more than 3 hours increased by 12% QoQ. Here you can also find interesting trends, like how Broadcast Media companies in Ukraine were the most targeted in Q2 2022 by DDoS attacks. In fact, all the top five most attacked industries are all in online/Internet media, publishing, and broadcasting.

Cloudflare customers on Free plans can now also get real-time DDoS alerts (✍️)
A DDoS is cyber-attack that attempts to disrupt your online business and can be used in any type of Internet property, server, or network (whether it relies on VoIP servers, UDP-based gaming servers, or HTTP servers). That said, our Free plan can now get real-time alerts about HTTP DDoS attacks that were automatically detected and mitigated by us.

One of the benefits of Cloudflare is that all of our services and features can work together to protect your website and also improve its performance. Here’s our specialist, Omer Yoachimik, top 3 tips to leverage a Cloudflare free account (and put your settings more efficient to deal with DDoS attacks):

  1. Put Cloudflare in front of your website:

  2. Leverage Cloudflare’s free security features

    • DDoS Protection: it’s enabled by default, and if needed you can also override the action to Block for rules that have a different default value.
    • Security Level: this feature will automatically issue challenges to requests that originate from IP addresses with low IP reputation. Ensure it’s set to Medium at least.
    • Block bad bots – Cloudflare’s free tier of bot protection can help ward off simple bots (from cloud ASNs) and headless browsers by issuing a computationally expensive challenge.
    • Firewall rules: you can create up to five free custom firewall rules to block or challenge traffic that you never want to receive.
    • Managed Ruleset: in addition to your custom rule, enable Cloudflare’s Free Managed Ruleset to protect against high and wide impacting vulnerabilities
  3. Move your content to the cloud

    • Cache as much of your content as possible on the Cloudflare network. The fewer requests that hit your origin, the better — including unwanted traffic.

2. Application level attacks & WAF

Application security: Cloudflare’s view (✍️)
Did you know that around 8% of all Cloudflare HTTP traffic is mitigated? That is something we explain in this application’s general trends March 2022 blog post. That means that overall, ~2.5 million requests per second are mitigated by our global network and never reach our caches or the origin servers, ensuring our customers’ bandwidth and compute power is only used for clean traffic.

You can also have a sense here of what the top mitigated traffic sources are — Layer 7 DDoS and Custom WAF (Web Application Firewall) rules are at the top — and what are the most common attacks. Other highlights include that at that time 38% of HTTP traffic we see is automated (right the number is actually lower, 31% — current trends can be seen on Radar), and the already mentioned (about Galileo) SQLi is the most common attack vector on API endpoints.

WAF for everyone: protecting the web from high severity vulnerabilities (✍️)
This blog post shares a relevant announcement that goes hand in hand with Cloudflare mission of “help build a better Internet” and that also includes giving some level of protection even without costs (something that also help us be better in preventing and mitigating attacks). So, since March we are providing a Cloudflare WAF Managed Ruleset that is running by default on all FREE zones, free of charge.

On this topic, there has also been a growing client side security number of threats that concerns CIOs and security professionals that we mention when we gave, in December, all paid plans access to Page Shield features (last month we made Page Shield malicious code alerts more actionable. Another example is how we detect Magecart-Style attacks that have impacted large organizations like British Airways and Ticketmaster, resulting in substantial GDPR fines in both cases.

3. Phishing (Area 1)

Why we are acquiring Area 1 (✍️)
Phishing remains the primary way to breach organizations. According to CISA, 90% of cyber attacks begin with it. And, in a recent report, the FBI referred to Business Email Compromise as the $43 Billion problem facing organizations.

It was in late February that it was announced that Cloudflare had agreed to acquire Area 1 Security to help organizations combat advanced email attacks and phishing campaigns. Our blog post explains that “Area 1’s team has built exceptional cloud-native technology to protect businesses from email-based security threats”. So, all that technology and expertise has been integrated since then with our global network to give customers the most complete Zero Trust security platform available.

The mechanics of a sophisticated phishing scam and how we stopped it (✍️)
What’s in a message? Possibly a sophisticated attack targeting employees and systems. On August 8, 2022, Twilio shared that they’d been compromised by a targeted SMS phishing attack. We saw an attack with very similar characteristics also targeting Cloudflare’s employees. Here, we do a rundown on how we were able to thwart the attack that could have breached most organizations, by using our Cloudflare One products, and physical security keys. And how others can do the same. No Cloudflare systems were compromised.

Our Cloudforce One threat intelligence team dissected the attack and assisted in tracking down the attacker.

2022 attacks! An August reading list to go “Shields Up”

Introducing browser isolation for email links to stop modern phishing threats (✍️)
Why do humans still click on malicious links? It seems that it’s easier to do it than most people think (“human error is human”). Here we explain how an organization nowadays can’t truly have a Zero Trust security posture without securing email; an application that end users implicitly trust and threat actors take advantage of that inherent trust.

As part of our journey to integrate Area 1 into our broader Zero Trust suite, Cloudflare Gateway customers can enable Remote Browser Isolation for email links. With that, we now give unmatched level of protection from modern multi-channel email-based attacks. While we’re at it, you can also learn how to replace your email gateway with Cloudflare Area 1.

About account takeovers, we explained back in March 2021 how we prevent account takeovers on our own applications (on the phishing side we were already using, as a customer, at the time, Area 1).

Also from last year, here’s our research in password security (and the problem of password reuse) — it gets technical. There’s a new password related protocol called OPAQUE (we added a new demo about it on January 2022) that could help better store secrets that our research team is excited about.

4. Malware/Ransomware & other risks

How Cloudflare Security does Zero Trust (✍️)
Security is more than ever part of an ecosystem that the more robust, the more efficient in avoiding or mitigating attacks. In this blog post written for our Cloudflare One week, we explain how that ecosystem, in this case inside our Zero Trust services, can give protection from malware, ransomware, phishing, command & control, shadow IT, and other Internet risks over all ports and protocols.

Since 2020, we launched Cloudflare Gateway focused on malware detection and prevention directly from the Cloudflare edge. Recently, we also include our new CASB product (to secure workplace tools, personalize access, secure sensitive data).

2022 attacks! An August reading list to go “Shields Up”

Anatomy of a Targeted Ransomware Attack (✍️)
What a ransomware attack looks like for the victim:

“Imagine your most critical systems suddenly stop operating. And then someone demands a ransom to get your systems working again. Or someone launches a DDoS against you and demands a ransom to make it stop. That’s the world of ransomware and ransom DDoS.”

Ransomware attacks continue to be on the rise and there’s no sign of them slowing down in the near future. That was true more than a year ago, when this blog post was written and is still ongoing, up 105% YoY according to a Senate Committee March 2022 report. And the nature of ransomware attacks is changing. Here, we highlight how Ransom DDoS (RDDoS) attacks work, how Cloudflare onboarded and protected a Fortune 500 customer from a targeted one, and how that Gateway with antivirus we mentioned before helps with just that.

We also show that with ransomware as a service (RaaS) models, it’s even easier for inexperienced threat actors to get their hands on them today (“RaaS is essentially a franchise that allows criminals to rent ransomware from malware authors”). We also include some general recommendations to help you and your organization stay secure. Don’t want to click the link? Here they are:

  • Use 2FA everywhere, especially on your remote access entry points. This is where Cloudflare Access really helps.
  • Maintain multiple redundant backups of critical systems and data, both onsite and offsite
  • Monitor and block malicious domains using Cloudflare Gateway + AV
  • Sandbox web browsing activity using Cloudflare RBI to isolate threats at the browser
2022 attacks! An August reading list to go “Shields Up”

Investigating threats using the Cloudflare Security Center (✍️)
Here, first we announce our new threat investigations portal, Investigate, right in the Cloudflare Security Center, that allows all customers to query directly our intelligence to streamline security workflows and tighten feedback loops.

That’s only possible because we have a global and in-depth view, given that we protect millions of Internet properties from attacks (the free plans help us to have that insight). And the data we glean from these attacks trains our machine learning models and improves the efficacy of our network and application security products.

Steps we’ve taken around Cloudflare’s services in Ukraine, Belarus, and Russia (✍️)
There’s an emergence of the known as wiper malware attacks (intended to erase the computer it infects) and in this blog post, among other things, we explain how when a wiper malware was identified in Ukraine (it took offline government agencies and a major bank), we successfully adapted our Zero Trust products to make sure our customers were protected. Those protections include many Ukrainian organizations, under our Project Galileo that is having a busy year, and they were automatically put available to all our customers. More recently, the satellite provider Viasat was affected.

Zaraz use Workers to make third-party tools secure and fast (✍️)
Cloudflare announced it acquired Zaraz in December 2021 to help us enable cloud loading of third-party tools. Seems unrelated to attacks? Think again (this takes us back to the secure ecosystem I already mentioned). Among other things, here you can learn how Zaraz can make your website more secure (and faster) by offloading third-party scripts.

That allows to avoid problems and attacks. Which? From code tampering to lose control over the data sent to third-parties. My colleague Yo’av Moshe elaborates on what this solution prevents: “the third-party script can intentionally or unintentionally (due to being hacked) collect information it shouldn’t collect, like credit card numbers, Personal Identifiers Information (PIIs), etc.”. You should definitely avoid those.

Introducing Cloudforce One: our new threat operations and research team (✍️)
Meet our new threat operations and research team: Cloudforce One. While this team will publish research, that’s not its reason for being. Its primary objective: track and disrupt threat actors. It’s all about being protected against a great flow of threats with minimal to no involvement.

Wrap up

The expression “if it ain’t broke, don’t fix it” doesn’t seem to apply to the fast pacing Internet industry, where attacks are also in the fast track. If you or your company and services aren’t properly protected, attackers (human or bots) will probably find you sooner than later (maybe they already did).

To end on a popular quote used in books, movies and in life: “You keep knocking on the devil’s door long enough and sooner or later someone’s going to answer you”. Although we have been onboarding many organizations while attacks are happening, that’s not the less hurtful solution — preventing and mitigating effectively and forget the protection is even there.

If you want to try some security features mentioned, the Cloudflare Security Center is a good place to start (free plans included). The same with our Zero Trust ecosystem (or Cloudflare One as our SASE, Secure Access Service Edge) that is available as self-serve, and also includes a free plan (this vendor-agnostic roadmap shows the general advantages of the Zero Trust architecture).

If trends are more your thing, Cloudflare Radar has a near real-time dedicated area about attacks, and you can browse and interact with our DDoS attack trends for 2022 Q2 report.

The mechanics of a sophisticated phishing scam and how we stopped it

Post Syndicated from Matthew Prince original https://blog.cloudflare.com/2022-07-sms-phishing-attacks/

The mechanics of a sophisticated phishing scam and how we stopped it

The mechanics of a sophisticated phishing scam and how we stopped it

Yesterday, August 8, 2022, Twilio shared that they’d been compromised by a targeted phishing attack. Around the same time as Twilio was attacked, we saw an attack with very similar characteristics also targeting Cloudflare’s employees. While individual employees did fall for the phishing messages, we were able to thwart the attack through our own use of Cloudflare One products, and physical security keys issued to every employee that are required to access all our applications.

We have confirmed that no Cloudflare systems were compromised. Our Cloudforce One threat intelligence team was able to perform additional analysis to further dissect the mechanism of the attack and gather critical evidence to assist in tracking down the attacker.

This was a sophisticated attack targeting employees and systems in such a way that we believe most organizations would be likely to be breached. Given that the attacker is targeting multiple organizations, we wanted to share here a rundown of exactly what we saw in order to help other companies recognize and mitigate this attack.

Targeted Text Messages

On July 20, 2022, the Cloudflare Security team received reports of employees receiving legitimate-looking text messages pointing to what appeared to be a Cloudflare Okta login page. The messages began at 2022-07-22 22:50 UTC. Over the course of less than 1 minute, at least 76 employees received text messages on their personal and work phones. Some messages were also sent to the employee’s family members. We have not yet been able to determine how the attacker assembled the list of employee’s phone numbers but have reviewed access logs to our employee directory services and have found no sign of compromise.

Cloudflare runs a 24×7 Security Incident Response Team (SIRT). Every Cloudflare employee is trained to report anything that is suspicious to the SIRT. More than 90 percent of the reports to SIRT turn out to not be threats. Employees are encouraged to report anything and never discouraged from over-reporting. In this case, however, the reports to SIRT were a real threat.

The text messages received by employees looked like this:

The mechanics of a sophisticated phishing scam and how we stopped it

They came from four phone numbers associated with T-Mobile-issued SIM cards: (754) 268-9387, (205) 946-7573, (754) 364-6683 and (561) 524-5989. They pointed to an official-looking domain: cloudflare-okta.com. That domain had been registered via Porkbun, a domain registrar, at 2022-07-20 22:13:04 UTC — less than 40 minutes before the phishing campaign began.

Cloudflare built our secure registrar product in part to be able to monitor when domains using the Cloudflare brand were registered and get them shut down. However, because this domain was registered so recently, it had not yet been published as a new .com registration, so our systems did not detect its registration and our team had not yet moved to terminate it.

If you clicked on the link it took you to a phishing page. The phishing page was hosted on DigitalOcean and looked like this:

The mechanics of a sophisticated phishing scam and how we stopped it

Cloudflare uses Okta as our identity provider. The phishing page was designed to look identical to a legitimate Okta login page. The phishing page prompted anyone who visited it for their username and password.

Real-Time Phishing

We were able to analyze the payload of the phishing attack based on what our employees received as well as its content being posted to services like VirusTotal by other companies that had been attacked. When the phishing page was completed by a victim, the credentials were immediately relayed to the attacker via the messaging service Telegram. This real-time relay was important because the phishing page would also prompt for a Time-based One Time Password (TOTP) code.

Presumably, the attacker would receive the credentials in real-time, enter them in a victim company’s actual login page, and, for many organizations that would generate a code sent to the employee via SMS or displayed on a password generator. The employee would then enter the TOTP code on the phishing site, and it too would be relayed to the attacker. The attacker could then, before the TOTP code expired, use it to access the company’s actual login page — defeating most two-factor authentication implementations.

The mechanics of a sophisticated phishing scam and how we stopped it

Protected Even If Not Perfect

We confirmed that three Cloudflare employees fell for the phishing message and entered their credentials. However, Cloudflare does not use TOTP codes. Instead, every employee at the company is issued a FIDO2-compliant security key from a vendor like YubiKey. Since the hard keys are tied to users and implement origin binding, even a sophisticated, real-time phishing operation like this cannot gather the information necessary to log in to any of our systems. While the attacker attempted to log in to our systems with the compromised username and password credentials, they could not get past the hard key requirement.

But this phishing page was not simply after credentials and TOTP codes. If someone made it past those steps, the phishing page then initiated the download of a phishing payload which included AnyDesk’s remote access software. That software, if installed, would allow an attacker to control the victim’s machine remotely. We confirmed that none of our team members got to this step. If they had, however, our endpoint security would have stopped the installation of the remote access software.

How Did We Respond?

The main response actions we took for this incident were:

1. Block the phishing domain using Cloudflare Gateway

Cloudflare Gateway is a Secure Web Gateway solution providing threat and data protection with DNS / HTTP filtering and natively-integrated Zero Trust. We use this  solution internally to proactively identify malicious domains and block them. Our team added the malicious domain to Cloudflare Gateway to block all employees from accessing it.

Gateway’s automatic detection of malicious domains also identified the domain and blocked it, but the fact that it was registered and messages were sent within such a short interval of time meant that the system hadn’t automatically taken action before some employees had clicked on the links. Given this incident we are working to speed up how quickly malicious domains are identified and blocked. We’re also implementing controls on access to newly registered domains which we offer to customers but had not implemented ourselves.

2. Identify all impacted Cloudflare employees and reset compromised credentials

We were able to compare recipients of the phishing texts to login activity and identify threat-actor attempts to authenticate to our employee accounts. We identified login attempts blocked due to the hard key (U2F) requirements indicating that the correct password was used, but the second factor could not be verified. For the three of our employees’ credentials were leaked, we reset their credentials and any active sessions and initiated scans of their devices.

3. Identify and take down threat-actor infrastructure

The threat actor’s phishing domain was newly registered via Porkbun, and hosted on DigitalOcean. The phishing domain used to target Cloudflare was set up less than an hour before the initial phishing wave. The site had a Nuxt.js frontend, and a Django backend. We worked with DigitalOcean to shut down the attacker’s server. We also worked with Porkbun to seize control of the malicious domain.

From the failed sign-in attempts we were able to determine that the threat actor was leveraging Mullvad VPN software and distinctively using the Google Chrome browser on a Windows 10 machine. The VPN IP addresses used by the attacker were 198.54.132.88, and 198.54.135.222. Those IPs are assigned to Tzulo, a US-based dedicated server provider whose website claims they have servers located in Los Angeles and Chicago. It appears, actually, that the first was actually running on a server in the Toronto area and the latter on a server in the Washington, DC area. We blocked these IPs from accessing any of our services.

4. Update detections to identify any subsequent attack attempts

With what we were able to uncover about this attack, we incorporated additional signals to our already existing detections to specifically identify this threat-actor. At the time of writing we have not observed any additional waves targeting our employees. However, intelligence from the server indicated the attacker was targeting other organizations, including Twilio. We reached out to these other organizations and shared intelligence on the attack.

5. Audit service access logs for any additional indications of attack

Following the attack, we screened all our system logs for any additional fingerprints from this particular attacker. Given Cloudflare Access serves as the central control point for all Cloudflare applications, we can search the logs for any indication the attacker may have breached any systems. Given employees’ phones were targeted, we also carefully reviewed the logs of our employee directory providers. We did not find any evidence of compromise.

Lessons Learned and Additional Steps We’re Taking

We learn from every attack. Even though the attacker was not successful, we are making additional adjustments from what we’ve learned. We’re adjusting the settings for Cloudflare Gateway to restrict or sandbox access to sites running on domains that were registered within the last 24 hours. We will also run any non-whitelisted sites containing terms such as “cloudflare” “okta” “sso” and “2fa” through our browser isolation technology. We are also increasingly using Area 1’s phish-identification technology to scan the web and look for any pages that are designed to target Cloudflare. Finally, we’re tightening up our Access implementation to prevent any logins from unknown VPNs, residential proxies, and infrastructure providers. All of these are standard features of the same products we offer to customers.

The attack also reinforced the importance of three things we’re doing well. First, requiring hard keys for access to all applications. Like Google, we have not seen any successful phishing attacks since rolling hard keys out. Tools like Cloudflare Access made it easy to support hard keys even across legacy applications. If you’re an organization interested in how we rolled out hard keys, reach out to [email protected] and our security team would be happy to share the best practices we learned through this process.

Second, using Cloudflare’s own technology to protect our employees and systems. Cloudflare One’s solutions like Access and Gateway were critical to staying ahead of this attack. We configured our Access implementation to require hard keys for every application. It also creates a central logging location for all application authentications. And, if ever necessary, a place from which we can kill the sessions of a potentially compromised employee. Gateway allows us the ability to shut down malicious sites like this one quickly and understand what employees may have fallen for the attack. These are all functionalities that we make available to Cloudflare customers as part of our Cloudflare One suite and this attack demonstrates how effective they can.

Third, having a paranoid but blame-free culture is critical for security. The three employees who fell for the phishing scam were not reprimanded. We’re all human and we make mistakes. It’s critically important that when we do, we report them and don’t cover them up. This incident provided another example of why security is part of every team member at Cloudflare’s job.

Detailed Timeline of Events

2022-07-20 22:49 UTC Attacker sends out 100+ SMS messages to Cloudflare employees and their families.
2022-07-20 22:50 UTC Employees begin reporting SMS messages to Cloudflare Security team.
2022-07-20 22:52 UTC Verify that the attacker’s domain is blocked in Cloudflare Gateway for corporate devices.
2022-07-20 22:58 UTC Warning communication sent to all employees across chat and email.
2022-07-20 22:50 UTC to
2022-07-20 23:26 UTC
Monitor telemetry in the Okta System log & Cloudflare Gateway HTTP logs to locate credential compromise. Clear login sessions and suspend accounts on discovery.
2022-07-20 23:26 UTC Phishing site is taken down by the hosting provider.
2022-07-20 23:37 UTC Reset leaked employee credentials.
2022-07-21 00:15 UTC Deep dive into attacker infrastructure and capabilities.

Indicators of compromise

Value Type Context and MITRE Mapping
cloudflare-okta[.]com hosted on 147[.]182[.]132[.]52 Phishing URL T1566.002: Phishing: Spear Phishing Link sent to users.
64547b7a4a9de8af79ff0eefadde2aed10c17f9d8f9a2465c0110c848d85317a SHA-256 T1219: Remote Access Software being distributed by the threat actor

What You Can Do

If you are similar attacks in your environment, please don’t hesitate to reach out to [email protected], and we’re happy to share best practices on how to keep your business secure. Finally, if you want to work on detecting and mitigating the next attacks with us? We’re hiring on our Detection and Response team, come join us!