Tag Archives: Healthcare

Wanted: Product Marketing Manager

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-product-marketing-manager/

We’re thrilled to announce that we’re looking for a Product Marketing Manager for our Backblaze for Business line. We’ve made this post to give you a better idea about the role, what we’re looking for, and why we think it’s a phenomenal position. If you are somebody or know somebody that fits the role, please send your/their cover letter and resume. Instructions on how to apply are found below.

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable, low cost cloud backup. Our computer backup product is the industry leading solution — for $50 / year / computer, our customers receive unlimited data backup of their computer. Our second product, B2 is an object storage cloud competing with Amazon’s S3; the biggest difference is, at $5 / Terabyte / Month, B2 is ¼ of the price of S3.

Backblaze serves a wide variety of customers, from individual consumers, to SMBs, through massive enterprise. If you’re looking for robust, reliable, affordable cloud storage, Backblaze is your answer.

We are a cash flow positive business and growing rapidly. Over the last 11 years, we have taken in only $3M of outside capital. We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple — grow sustainably and profitably. Throughout our journey, we’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families.

A Sample of Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New parent childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office — located near Caltrain and Highways 101 & 280.

More About The Role:
Backblaze’s Product Marketing Manager for Business Backup is an essential member of our Marketing team, reporting to the VP of Marketing.

The best PMM for Backblaze is a customer focused story teller. The role requires an understanding of both the Backblaze product offerings and the unique dynamics businesses face in backing up their data. We do not expect our PMM to be a storage expert. We do expect this person to be posses a deep understanding of the dynamics of marketing SaaS solutions to businesses.

Our PMM partners directly with our Business Backup sales team to shape our go to market strategy, deliver the appropriate content and collateral, and ultimately is an owner for hitting the forecast. One unique aspect of our Business Backup line is that over 50% of the revenue comes from “self-service” — inbound customers who get started on their own. As such, being a PMM at Backblaze is an opportunity to straddle “traditional” product marketing through supporting sales while also owning an direct-to-business “eCommerce” offering.

A Backblaze PMM:

  • Defines, creates, and delivers all content for the vertical. This person is the subject matter expert for that vertical for Backblaze and is capable of producing collateral for multiple mediums (email, web pages, blog posts, one-pagers)
  • Works collaboratively with Sales to design and execute go-to-market strategy
  • Delivers our revenue goals through sales enablement and direct response marketing

The Perfect PMM excels at:

  • Communication. Data storage can be complicated, but customers and co-workers want simple solutions.
  • Prioritization & Relentless Execution. Our business is growing fast. We need someone that can help set our strategic course, be process oriented, and then execute diligently and efficiently.
  • Collateral Creation. Case studies, emails, web pages, one pagers, presentations, Blog posts (to an audience of over 3 million readers.)
  • Learning. You’ll need to become an expert on our competitors. You’ll also have the opportunity to participate in ways you probably never had to do before. We value an “athlete” that’s willing and able to learn.
  • Being Evidence Driven. Numbers win. But when we don’t have numbers, informed guesses — customer profiles, feedback from Sales, market dynamics — take the day.
  • Working Cross Functionally. You will be the vertical expert for our organization. In that capacity, you will help inform the work of all of our departments.

The Ideal PMM background:

  • 3+ years of product marketing with a preference for SaaS experience.
  • Excellent time management and project prioritization skills
  • Demonstrated creative problem solving abilities
  • Ability to learn new markets, diagnose customer segments, and translate all that into actionable insights
  • Fluency with metrics: Saas sales funnel (MQL, SQL, etc), and eCommerce (CTR, visits, conversion)

Interested in Joining Our Team?
If this sounds like you, follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume and cover letter.
  3. Tell us a bit about your experience.

Backblaze is an Equal Opportunity Employer.

The post Wanted: Product Marketing Manager appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

10 visualizations to try in Amazon QuickSight with sample data

Post Syndicated from Karthik Kumar Odapally original https://aws.amazon.com/blogs/big-data/10-visualizations-to-try-in-amazon-quicksight-with-sample-data/

If you’re not already familiar with building visualizations for quick access to business insights using Amazon QuickSight, consider this your introduction. In this post, we’ll walk through some common scenarios with sample datasets to provide an overview of how you can connect yuor data, perform advanced analysis and access the results from any web browser or mobile device.

The following visualizations are built from the public datasets available in the links below. Before we jump into that, let’s take a look at the supported data sources, file formats and a typical QuickSight workflow to build any visualization.

Which data sources does Amazon QuickSight support?

At the time of publication, you can use the following data methods:

  • Connect to AWS data sources, including:
    • Amazon RDS
    • Amazon Aurora
    • Amazon Redshift
    • Amazon Athena
    • Amazon S3
  • Upload Excel spreadsheets or flat files (CSV, TSV, CLF, and ELF)
  • Connect to on-premises databases like Teradata, SQL Server, MySQL, and PostgreSQL
  • Import data from SaaS applications like Salesforce and Snowflake
  • Use big data processing engines like Spark and Presto

This list is constantly growing. For more information, see Supported Data Sources.

Answers in instants

SPICE is the Amazon QuickSight super-fast, parallel, in-memory calculation engine, designed specifically for ad hoc data visualization. SPICE stores your data in a system architected for high availability, where it is saved until you choose to delete it. Improve the performance of database datasets by importing the data into SPICE instead of using a direct database query. To calculate how much SPICE capacity your dataset needs, see Managing SPICE Capacity.

Typical Amazon QuickSight workflow

When you create an analysis, the typical workflow is as follows:

  1. Connect to a data source, and then create a new dataset or choose an existing dataset.
  2. (Optional) If you created a new dataset, prepare the data (for example, by changing field names or data types).
  3. Create a new analysis.
  4. Add a visual to the analysis by choosing the fields to visualize. Choose a specific visual type, or use AutoGraph and let Amazon QuickSight choose the most appropriate visual type, based on the number and data types of the fields that you select.
  5. (Optional) Modify the visual to meet your requirements (for example, by adding a filter or changing the visual type).
  6. (Optional) Add more visuals to the analysis.
  7. (Optional) Add scenes to the default story to provide a narrative about some aspect of the analysis data.
  8. (Optional) Publish the analysis as a dashboard to share insights with other users.

The following graphic illustrates a typical Amazon QuickSight workflow.

Visualizations created in Amazon QuickSight with sample datasets

Visualizations for a data analyst

Source:  https://data.worldbank.org/

Download and Resources:  https://datacatalog.worldbank.org/dataset/world-development-indicators

Data catalog:  The World Bank invests into multiple development projects at the national, regional, and global levels. It’s a great source of information for data analysts.

The following graph shows the percentage of the population that has access to electricity (rural and urban) during 2000 in Asia, Africa, the Middle East, and Latin America.

The following graph shows the share of healthcare costs that are paid out-of-pocket (private vs. public). Also, you can maneuver over the graph to get detailed statistics at a glance.

Visualizations for a trading analyst

Source:  Deutsche Börse Public Dataset (DBG PDS)

Download and resources:  https://aws.amazon.com/public-datasets/deutsche-boerse-pds/

Data catalog:  The DBG PDS project makes real-time data derived from Deutsche Börse’s trading market systems available to the public for free. This is the first time that such detailed financial market data has been shared freely and continually from the source provider.

The following graph shows the market trend of max trade volume for different EU banks. It builds on the data available on XETRA engines, which is made up of a variety of equities, funds, and derivative securities. This graph can be scrolled to visualize trade for a period of an hour or more.

The following graph shows the common stock beating the rest of the maximum trade volume over a period of time, grouped by security type.

Visualizations for a data scientist

Source:  https://catalog.data.gov/

Download and resources:  https://catalog.data.gov/dataset/road-weather-information-stations-788f8

Data catalog:  Data derived from different sensor stations placed on the city bridges and surface streets are a core information source. The road weather information station has a temperature sensor that measures the temperature of the street surface. It also has a sensor that measures the ambient air temperature at the station each second.

The following graph shows the present max air temperature in Seattle from different RWI station sensors.

The following graph shows the minimum temperature of the road surface at different times, which helps predicts road conditions at a particular time of the year.

Visualizations for a data engineer

Source:  https://www.kaggle.com/

Download and resources:  https://www.kaggle.com/datasnaek/youtube-new/data

Data catalog:  Kaggle has come up with a platform where people can donate open datasets. Data engineers and other community members can have open access to these datasets and can contribute to the open data movement. They have more than 350 datasets in total, with more than 200 as featured datasets. It has a few interesting datasets on the platform that are not present at other places, and it’s a platform to connect with other data enthusiasts.

The following graph shows the trending YouTube videos and presents the max likes for the top 20 channels. This is one of the most popular datasets for data engineers.

The following graph shows the YouTube daily statistics for the max views of video titles published during a specific time period.

Visualizations for a business user

Source:  New York Taxi Data

Download and resources:  https://data.cityofnewyork.us/Transportation/2016-Green-Taxi-Trip-Data/hvrh-b6nb

Data catalog: NYC Open data hosts some very popular open data sets for all New Yorkers. This platform allows you to get involved in dive deep into the data set to pull some useful visualizations. 2016 Green taxi trip dataset includes trip records from all trips completed in green taxis in NYC in 2016. Records include fields capturing pick-up and drop-off dates/times, pick-up and drop-off locations, trip distances, itemized fares, rate types, payment types, and driver-reported passenger counts.

The following graph presents maximum fare amount grouped by the passenger count during a period of time during a day. This can be further expanded to follow through different day of the month based on the business need.

The following graph shows the NewYork taxi data from January 2016, showing the dip in the number of taxis ridden on January 23, 2016 across all types of taxis.

A quick search for that date and location shows you the following news report:

Summary

Using Amazon QuickSight, you can see patterns across a time-series data by building visualizations, performing ad hoc analysis, and quickly generating insights. We hope you’ll give it a try today!

 


Additional Reading

If you found this post useful, be sure to check out Amazon QuickSight Adds Support for Combo Charts and Row-Level Security and Visualize AWS Cloudtrail Logs Using AWS Glue and Amazon QuickSight.


Karthik Odapally is a Sr. Solutions Architect in AWS. His passion is to build cost effective and highly scalable solutions on the cloud. In his spare time, he bakes cookies and cupcakes for family and friends here in the PNW. He loves vintage racing cars.

 

 

 

Pranabesh Mandal is a Solutions Architect in AWS. He has over a decade of IT experience. He is passionate about cloud technology and focuses on Analytics. In his spare time, he likes to hike and explore the beautiful nature and wild life of most divine national parks around the United States alongside his wife.

 

 

 

 

Ransomware Update: Viruses Targeting Business IT Servers

Post Syndicated from Roderick Bauer original https://www.backblaze.com/blog/ransomware-update-viruses-targeting-business-it-servers/

Ransomware warning message on computer

As ransomware attacks have grown in number in recent months, the tactics and attack vectors also have evolved. While the primary method of attack used to be to target individual computer users within organizations with phishing emails and infected attachments, we’re increasingly seeing attacks that target weaknesses in businesses’ IT infrastructure.

How Ransomware Attacks Typically Work

In our previous posts on ransomware, we described the common vehicles used by hackers to infect organizations with ransomware viruses. Most often, downloaders distribute trojan horses through malicious downloads and spam emails. The emails contain a variety of file attachments, which if opened, will download and run one of the many ransomware variants. Once a user’s computer is infected with a malicious downloader, it will retrieve additional malware, which frequently includes crypto-ransomware. After the files have been encrypted, a ransom payment is demanded of the victim in order to decrypt the files.

What’s Changed With the Latest Ransomware Attacks?

In 2016, a customized ransomware strain called SamSam began attacking the servers in primarily health care institutions. SamSam, unlike more conventional ransomware, is not delivered through downloads or phishing emails. Instead, the attackers behind SamSam use tools to identify unpatched servers running Red Hat’s JBoss enterprise products. Once the attackers have successfully gained entry into one of these servers by exploiting vulnerabilities in JBoss, they use other freely available tools and scripts to collect credentials and gather information on networked computers. Then they deploy their ransomware to encrypt files on these systems before demanding a ransom. Gaining entry to an organization through its IT center rather than its endpoints makes this approach scalable and especially unsettling.

SamSam’s methodology is to scour the Internet searching for accessible and vulnerable JBoss application servers, especially ones used by hospitals. It’s not unlike a burglar rattling doorknobs in a neighborhood to find unlocked homes. When SamSam finds an unlocked home (unpatched server), the software infiltrates the system. It is then free to spread across the company’s network by stealing passwords. As it transverses the network and systems, it encrypts files, preventing access until the victims pay the hackers a ransom, typically between $10,000 and $15,000. The low ransom amount has encouraged some victimized organizations to pay the ransom rather than incur the downtime required to wipe and reinitialize their IT systems.

The success of SamSam is due to its effectiveness rather than its sophistication. SamSam can enter and transverse a network without human intervention. Some organizations are learning too late that securing internet-facing services in their data center from attack is just as important as securing endpoints.

The typical steps in a SamSam ransomware attack are:

1
Attackers gain access to vulnerable server
Attackers exploit vulnerable software or weak/stolen credentials.
2
Attack spreads via remote access tools
Attackers harvest credentials, create SOCKS proxies to tunnel traffic, and abuse RDP to install SamSam on more computers in the network.
3
Ransomware payload deployed
Attackers run batch scripts to execute ransomware on compromised machines.
4
Ransomware demand delivered requiring payment to decrypt files
Demand amounts vary from victim to victim. Relatively low ransom amounts appear to be designed to encourage quick payment decisions.

What all the organizations successfully exploited by SamSam have in common is that they were running unpatched servers that made them vulnerable to SamSam. Some organizations had their endpoints and servers backed up, while others did not. Some of those without backups they could use to recover their systems chose to pay the ransom money.

Timeline of SamSam History and Exploits

Since its appearance in 2016, SamSam has been in the news with many successful incursions into healthcare, business, and government institutions.

March 2016
SamSam appears

SamSam campaign targets vulnerable JBoss servers
Attackers hone in on healthcare organizations specifically, as they’re more likely to have unpatched JBoss machines.

April 2016
SamSam finds new targets

SamSam begins targeting schools and government.
After initial success targeting healthcare, attackers branch out to other sectors.

April 2017
New tactics include RDP

Attackers shift to targeting organizations with exposed RDP connections, and maintain focus on healthcare.
An attack on Erie County Medical Center costs the hospital $10 million over three months of recovery.
Erie County Medical Center attacked by SamSam ransomware virus

January 2018
Municipalities attacked

• Attack on Municipality of Farmington, NM.
• Attack on Hancock Health.
Hancock Regional Hospital notice following SamSam attack
• Attack on Adams Memorial Hospital
• Attack on Allscripts (Electronic Health Records), which includes 180,000 physicians, 2,500 hospitals, and 7.2 million patients’ health records.

February 2018
Attack volume increases

• Attack on Davidson County, NC.
• Attack on Colorado Department of Transportation.
SamSam virus notification

March 2018
SamSam shuts down Atlanta

• Second attack on Colorado Department of Transportation.
• City of Atlanta suffers a devastating attack by SamSam.
The attack has far-reaching impacts — crippling the court system, keeping residents from paying their water bills, limiting vital communications like sewer infrastructure requests, and pushing the Atlanta Police Department to file paper reports.
Atlanta Ransomware outage alert
• SamSam campaign nets $325,000 in 4 weeks.
Infections spike as attackers launch new campaigns. Healthcare and government organizations are once again the primary targets.

How to Defend Against SamSam and Other Ransomware Attacks

The best way to respond to a ransomware attack is to avoid having one in the first place. If you are attacked, making sure your valuable data is backed up and unreachable by ransomware infection will ensure that your downtime and data loss will be minimal or none if you ever suffer an attack.

In our previous post, How to Recover From Ransomware, we listed the ten ways to protect your organization from ransomware.

  1. Use anti-virus and anti-malware software or other security policies to block known payloads from launching.
  2. Make frequent, comprehensive backups of all important files and isolate them from local and open networks. Cybersecurity professionals view data backup and recovery (74% in a recent survey) by far as the most effective solution to respond to a successful ransomware attack.
  3. Keep offline backups of data stored in locations inaccessible from any potentially infected computer, such as disconnected external storage drives or the cloud, which prevents them from being accessed by the ransomware.
  4. Install the latest security updates issued by software vendors of your OS and applications. Remember to patch early and patch often to close known vulnerabilities in operating systems, server software, browsers, and web plugins.
  5. Consider deploying security software to protect endpoints, email servers, and network systems from infection.
  6. Exercise cyber hygiene, such as using caution when opening email attachments and links.
  7. Segment your networks to keep critical computers isolated and to prevent the spread of malware in case of attack. Turn off unneeded network shares.
  8. Turn off admin rights for users who don’t require them. Give users the lowest system permissions they need to do their work.
  9. Restrict write permissions on file servers as much as possible.
  10. Educate yourself, your employees, and your family in best practices to keep malware out of your systems. Update everyone on the latest email phishing scams and human engineering aimed at turning victims into abettors.

Please Tell Us About Your Experiences with Ransomware

Have you endured a ransomware attack or have a strategy to avoid becoming a victim? Please tell us of your experiences in the comments.

The post Ransomware Update: Viruses Targeting Business IT Servers appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Cybersecurity Insurance

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2018/04/cybersecurity_i_1.html

Good article about how difficult it is to insure an organization against Internet attacks, and how expensive the insurance is.

Companies like retailers, banks, and healthcare providers began seeking out cyberinsurance in the early 2000s, when states first passed data breach notification laws. But even with 20 years’ worth of experience and claims data in cyberinsurance, underwriters still struggle with how to model and quantify a unique type of risk.

“Typically in insurance we use the past as prediction for the future, and in cyber that’s very difficult to do because no two incidents are alike,” said Lori Bailey, global head of cyberrisk for the Zurich Insurance Group. Twenty years ago, policies dealt primarily with data breaches and third-party liability coverage, like the costs associated with breach class-action lawsuits or settlements. But more recent policies tend to accommodate first-party liability coverage, including costs like online extortion payments, renting temporary facilities during an attack, and lost business due to systems failures, cloud or web hosting provider outages, or even IT configuration errors.

In my new book — out in September — I write:

There are challenges to creating these new insurance products. There are two basic models for insurance. There’s the fire model, where individual houses catch on fire at a fairly steady rate, and the insurance industry can calculate premiums based on that rate. And there’s the flood model, where an infrequent large-scale event affects large numbers of people — but again at a fairly steady rate. Internet+ insurance is complicated because it follows neither of those models but instead has aspects of both: individuals are hacked at a steady (albeit increasing) rate, while class breaks and massive data breaches affect lots of people at once. Also, the constantly changing technology landscape makes it difficult to gather and analyze the historical data necessary to calculate premiums.

BoingBoing article.

Securing messages published to Amazon SNS with AWS PrivateLink

Post Syndicated from Otavio Ferreira original https://aws.amazon.com/blogs/security/securing-messages-published-to-amazon-sns-with-aws-privatelink/

Amazon Simple Notification Service (SNS) now supports VPC Endpoints (VPCE) via AWS PrivateLink. You can use VPC Endpoints to privately publish messages to SNS topics, from an Amazon Virtual Private Cloud (VPC), without traversing the public internet. When you use AWS PrivateLink, you don’t need to set up an Internet Gateway (IGW), Network Address Translation (NAT) device, or Virtual Private Network (VPN) connection. You don’t need to use public IP addresses, either.

VPC Endpoints doesn’t require code changes and can bring additional security to Pub/Sub Messaging use cases that rely on SNS. VPC Endpoints helps promote data privacy and is aligned with assurance programs, including the Health Insurance Portability and Accountability Act (HIPAA), FedRAMP, and others discussed below.

VPC Endpoints for SNS in action

Here’s how VPC Endpoints for SNS works. The following example is based on a banking system that processes mortgage applications. This banking system, which has been deployed to a VPC, publishes each mortgage application to an SNS topic. The SNS topic then fans out the mortgage application message to two subscribing AWS Lambda functions:

  • Save-Mortgage-Application stores the application in an Amazon DynamoDB table. As the mortgage application contains personally identifiable information (PII), the message must not traverse the public internet.
  • Save-Credit-Report checks the applicant’s credit history against an external Credit Reporting Agency (CRA), then stores the final credit report in an Amazon S3 bucket.

The following diagram depicts the underlying architecture for this banking system:
 
Diagram depicting the architecture for the example banking system
 
To protect applicants’ data, the financial institution responsible for developing this banking system needed a mechanism to prevent PII data from traversing the internet when publishing mortgage applications from their VPC to the SNS topic. Therefore, they created a VPC endpoint to enable their publisher Amazon EC2 instance to privately connect to the SNS API. As shown in the diagram, when the VPC endpoint is created, an Elastic Network Interface (ENI) is automatically placed in the same VPC subnet as the publisher EC2 instance. This ENI exposes a private IP address that is used as the entry point for traffic destined to SNS. This ensures that traffic between the VPC and SNS doesn’t leave the Amazon network.

Set up VPC Endpoints for SNS

The process for creating a VPC endpoint to privately connect to SNS doesn’t require code changes: access the VPC Management Console, navigate to the Endpoints section, and create a new Endpoint. Three attributes are required:

  • The SNS service name.
  • The VPC and Availability Zones (AZs) from which you’ll publish your messages.
  • The Security Group (SG) to be associated with the endpoint network interface. The Security Group controls the traffic to the endpoint network interface from resources in your VPC. If you don’t specify a Security Group, the default Security Group for your VPC will be associated.

Help ensure your security and compliance

SNS can support messaging use cases in regulated market segments, such as healthcare provider systems subject to the Health Insurance Portability and Accountability Act (HIPAA) and financial systems subject to the Payment Card Industry Data Security Standard (PCI DSS), and is also in-scope with the following Assurance Programs:

The SNS API is served through HTTP Secure (HTTPS), and encrypts all messages in transit with Transport Layer Security (TLS) certificates issued by Amazon Trust Services (ATS). The certificates verify the identity of the SNS API server when encrypted connections are established. The certificates help establish proof that your SNS API client (SDK, CLI) is communicating securely with the SNS API server. A Certificate Authority (CA) issues the certificate to a specific domain. Hence, when a domain presents a certificate that’s issued by a trusted CA, the SNS API client knows it’s safe to make the connection.

Summary

VPC Endpoints can increase the security of your pub/sub messaging use cases by allowing you to publish messages to SNS topics, from instances in your VPC, without traversing the internet. Setting up VPC Endpoints for SNS doesn’t require any code changes because the SNS API address remains the same.

VPC Endpoints for SNS is now available in all AWS Regions where AWS PrivateLink is available. For information on pricing and regional availability, visit the VPC pricing page.
For more information and on-boarding, see Publishing to Amazon SNS Topics from Amazon Virtual Private Cloud in the SNS documentation.

If you have comments about this post, submit them in the Comments section below. If you have questions about anything in this post, start a new thread on the Amazon SNS forum or contact AWS Support.

Want more AWS Security news? Follow us on Twitter.

Security of Cloud HSMBackups

Post Syndicated from Balaji Iyer original https://aws.amazon.com/blogs/architecture/security-of-cloud-hsmbackups/

Today, our customers use AWS CloudHSM to meet corporate, contractual and regulatory compliance requirements for data security by using dedicated Hardware Security Module (HSM) instances within the AWS cloud. CloudHSM delivers all the benefits of traditional HSMs including secure generation, storage, and management of cryptographic keys used for data encryption that are controlled and accessible only by you.

As a managed service, it automates time-consuming administrative tasks such as hardware provisioning, software patching, high availability, backups and scaling for your sensitive and regulated workloads in a cost-effective manner. Backup and restore functionality is the core building block enabling scalability, reliability and high availability in CloudHSM.

You should consider using AWS CloudHSM if you require:

  • Keys stored in dedicated, third-party validated hardware security modules under your exclusive control
  • FIPS 140-2 compliance
  • Integration with applications using PKCS#11, Java JCE, or Microsoft CNG interfaces
  • High-performance in-VPC cryptographic acceleration (bulk crypto)
  • Financial applications subject to PCI regulations
  • Healthcare applications subject to HIPAA regulations
  • Streaming video solutions subject to contractual DRM requirements

We recently released a whitepaper, “Security of CloudHSM Backups” that provides in-depth information on how backups are protected in all three phases of the CloudHSM backup lifecycle process: Creation, Archive, and Restore.

About the Author

Balaji Iyer is a senior consultant in the Professional Services team at Amazon Web Services. In this role, he has helped several customers successfully navigate their journey to AWS. His specialties include architecting and implementing highly-scalable distributed systems, operational security, large scale migrations, and leading strategic AWS initiatives.

Wanted: Office Administrator

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-office-administrator-2/

At inception, Backblaze was a consumer company. Thousands upon thousands of individuals came to our website and gave us $5/mo to keep their data safe. But, we didn’t sell business solutions. It took us years before we had a sales team. In the last couple of years, we’ve released products that businesses of all sizes love: Backblaze B2 Cloud Storage and Backblaze for Business Computer Backup. Those businesses want to integrate Backblaze into their infrastructure, so it’s time to expand our teams!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office – located near Caltrain and Highways 101 & 280.

Want to know what you’ll be doing?

You will play a pivotal role at Backblaze! You will be the glue that binds people together in the office and one of the main engines that keeps our company running. This is an exciting opportunity to help shape the company culture of Backblaze by making the office a fun and welcoming place to work. As an Office Administrator, your priority is to help employees have what they need to feel happy, comfortable, and productive at work; whether it’s refilling snacks, collecting shipments, responding to maintenance requests, ordering office supplies, or assisting with fun social events, your contributions will be critical to our culture.

Office Administrator Responsibilities:

  • Maintain a clean, well-stocked and organized office
  • Greet visitors and callers, route and resolve information requests
  • Ensure conference rooms and kitchen areas are clean and stocked
  • Sign for all packages delivered to the office as well as forward relevant departments
  • Administrative duties as assigned

Facilities Coordinator Responsibilities:

  • Act as point of contact for building facilities and other office vendors and deliveries
  • Work with HR to ensure new hires are welcomed successfully at Backblaze – to include desk/equipment orders, seat planning, and general facilities preparation
  • Work with the “Fun Committee” to support office events and activities
  • Be available after hours as required for ongoing business success (events, building issues)

Jr. Buyer Responsibilities:

  • Assist with creating purchase orders and buying equipment
  • Compare costs and maintain vendor cards in Quickbooks
  • Assist with booking travel, hotel accommodations, and conference rooms
  • Maintain accurate records of purchases and tracking orders
  • Maintain office equipment, physical space, and maintenance schedules
  • Manage company calendar, snack, and meal orders

Qualifications:

  • 1 year experience in an Inventory/Shipping/Receiving/Admin role preferred
  • Proficiency with Microsoft Office applications, Google Apps, Quickbooks, Excel
  • Experience and skill at adhering to a budget
  • High attention to detail
  • Proven ability to prioritize within a multi-tasking environment; highly organized
  • Collaborative and communicative
  • Hands-on, “can do” attitude
  • Personable and approachable
  • Able to lift up to 50 lbs
  • Strong data entry

This position is located in San Mateo, California. Backblaze is an Equal Opportunity Employer.

If this all sounds like you:

  1. Send an email to [email protected] with the position in the subject line.
  2. Tell us a bit about your work history.
  3. Include your resume.

The post Wanted: Office Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Vault Storage Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-vault-storage-engineer/

Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

Well here’s your chance. Backblaze is looking for a Vault Storage Engineer!

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office – located near Caltrain and Highways 101 & 280.

Want to know what you’ll be doing?

You will work on the core of the Backblaze: the vault cloud storage system (https://www.backblaze.com/blog/vault-cloud-storage-architecture/). The system accepts files uploaded from customers, stores them durably by distributing them across the data center, automatically handles drive failures, rebuilds data when drives are replaced, and maintains high availability for customers to download their files. There are significant enhancements in the works, and you’ll be a part of making them happen.

Must have a strong background in:

  • Computer Science
  • Multi-threaded programming
  • Distributed Systems
  • Java
  • Math (such as matrix algebra and statistics)
  • Building reliable, testable systems

Bonus points for:

  • Java
  • JavaScript
  • Python
  • Cassandra
  • SQL

Looking for an attitude of:

  • Passionate about building reliable clean interfaces and systems.
  • Likes to work closely with other engineers, support, and sales to help customers.
  • Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

Required for all Backblaze Employees:

  • Good attitude and willingness to do whatever it takes to get the job done
  • Strong desire to work for a small fast-paced company
  • Desire to learn and adapt to rapidly changing technologies and work environment
  • Rigorous adherence to best practices
  • Relentless attention to detail
  • Excellent interpersonal skills and good oral/written communication
  • Excellent troubleshooting and problem solving skills

This position is located in San Mateo, California but will also consider remote work as long as you’re no more than three time zones away and can come to San Mateo now and then.

Backblaze is an Equal Opportunity Employer.

Contact Us:
If this sounds like you, follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your programming experience.

The post Wanted: Vault Storage Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Software Engineering Director

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-software-engineering-director/

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2, robust and reliable object storage at just $0.005/gb/mo. We offer the lowest price of any of the big players and are still profitable.

Backblaze has a culture of openness. The hardware designs for our storage pods are open source. Key parts of the software, including the Reed-Solomon erasure coding are open-source. Backblaze is the only company that publishes hard drive reliability statistics.

We’ve managed to nurture a team-oriented culture with amazingly low turnover. We value our people and their families. The team is distributed across the U.S., but we work in Pacific Time, so work is limited to work time, leaving evenings and weekends open for personal and family time. Check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Our engineering team is 10 software engineers, and 2 quality assurance engineers. Most engineers are experienced, and a couple are more junior. The team will be growing as the company grows to meet the demand for our products; we plan to add at least 6 more engineers in 2018. The software includes the storage systems that run in the data center, the web APIs that clients access, the web site, and client programs that run on phones, tablets, and computers.

The Job:

As the Director of Engineering, you will be:

  • managing the software engineering team
  • ensuring consistent delivery of top-quality services to our customers
  • collaborating closely with the operations team
  • directing engineering execution to scale the business and build new services
  • transforming a self-directed, scrappy startup team into a mid-size engineering organization

A successful director will have the opportunity to grow into the role of VP of Engineering. Backblaze expects to continue our exponential growth of our storage services in the upcoming years, with matching growth in the engineering team..

This position is located in San Mateo, California.

Qualifications:

We are a looking for a director who:

  • has a good understanding of software engineering best practices
  • has experience scaling a large, distributed system
  • gets energized by creating an environment where engineers thrive
  • understands the trade-offs between building a solid foundation and shipping new features
  • has a track record of building effective teams

Required for all Backblaze Employees:

  • Good attitude and willingness to do whatever it takes to get the job done
  • Strong desire to work for a small fast-paced company
  • Desire to learn and adapt to rapidly changing technologies and work environment
  • Rigorous adherence to best practices
  • Relentless attention to detail
  • Excellent interpersonal skills and good oral/written communication
  • Excellent troubleshooting and problem solving skills

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office — located near Caltrain and Highways 101 & 280.

Contact Us:

If this sounds like you, follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your experience.

Backblaze is an Equal Opportunity Employer.

The post Needed: Software Engineering Director appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Senior Software Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-senior-software-engineer/

Want to work at a company that helps customers in 156 countries around the world protect the memories they hold dear? A company that stores over 500 petabytes of customers’ photos, music, documents and work files in a purpose-built cloud storage system?

Well, here’s your chance. Backblaze is looking for a Sr. Software Engineer!

Company Description:

Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office – located near Caltrain and Highways 101 & 280

Want to know what you’ll be doing?

You will work on the server side APIs that authenticate users when they log in, accept the backups, manage the data, and prepare restored data for customers. And you will help build new features as well as support tools to help chase down and diagnose customer issues.

Must be proficient in:

  • Java
  • Apache Tomcat
  • Large scale systems supporting thousands of servers and millions of customers
  • Cross platform (Linux/Macintosh/Windows) — don’t need to be an expert on all three, but cannot be afraid of any

Bonus points for:

  • Cassandra experience
  • JavaScript
  • ReactJS
  • Python
  • Struts
  • JSP’s

Looking for an attitude of:

  • Passionate about building friendly, easy to use Interfaces and APIs.
  • Likes to work closely with other engineers, support, and sales to help customers.
  • Believes the whole world needs backup, not just English speakers in the USA.
  • Customer Focused (!!) — always focus on the customer’s point of view and how to solve their problem!

Required for all Backblaze Employees:

  • Good attitude and willingness to do whatever it takes to get the job done
  • Strong desire to work for a small, fast-paced company
  • Desire to learn and adapt to rapidly changing technologies and work environment
  • Rigorous adherence to best practices
  • Relentless attention to detail
  • Excellent interpersonal skills and good oral/written communication
  • Excellent troubleshooting and problem solving skills

This position is located in San Mateo, California but will also consider remote work as long as you’re no more than three time zones away and can come to San Mateo now and then.

Backblaze is an Equal Opportunity Employer.

If this sounds like you —follow these steps:

  1. Send an email to [email protected] with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your programming experience.

The post Needed: Senior Software Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Needed: Sales Development Representative!

Post Syndicated from Yev original https://www.backblaze.com/blog/needed-sales-development-representative/

At inception, Backblaze was a consumer company. Thousands upon thousands of individuals came to our website and gave us $5/mo to keep their data safe. But, we didn’t sell business solutions. It took us years before we had a sales team. In the last couple of years, we’ve released products that businesses of all sizes love: Backblaze B2 Cloud Storage and Backblaze for Business Computer Backup. Those businesses want to integrate Backblaze into their infrastructure, so it’s time to expand our sales team and hire our first dedicated outbound Sales Development Representative!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 — robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple — grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • New Parent Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office — located near Caltrain and Highways 101 & 280

As our first Sales Development Representative (SDR), we are looking for someone who is organized, has high-energy and strong interpersonal communication skills. The ideal person will have a passion for sales, love to cold call and figure out new ways to get potential customers. Ideally the SDR will have 1-2 years experience working in a fast paced sales environment. We are looking for someone who knows how to manage their time and has top class communication skills. It’s critical that our SDR is able to learn quickly when using new tools.

Additional Responsibilities Include:

  • Generate qualified leads, set up demos and outbound opportunities by phone and email.
  • Work with our account managers to pass qualified leads and track in salesforce.com.
  • Report internally on prospecting performance and identify potential optimizations.
  • Continuously fine tune outbound messaging – both email and cold calls to drive results.
  • Update and leverage salesforce.com and other sales tools to better track business and drive efficiencies.

Qualifications:

  • Bachelor’s degree (B.A.)
  • Minimum of 1-2 years of sales experience.
  • Excellent written and verbal communication skills.
  • Proven ability to work in a fast-paced, dynamic and goal-oriented environment.
  • Maintain a high sense of urgency and entrepreneurial work ethic that is required to drive business outcomes, with exceptional attention to detail.
  • Positive“can do” attitude, passionate and able to show commitment.
  • Fearless yet cordial personality- not afraid to make cold calls and introductions yet personable enough to connect with potential Backblaze customers.
  • Articulate and good listening skills.
  • Ability to set and manage multiple priorities.

What’s it like working with the Sales team?

The Backblaze sales team collaborates. We help each other out by sharing ideas, templates, and our customer’s experiences. When we talk about our accomplishments, there is no “I did this,” only “we.” We are truly a team.

We are honest to each other and our customers and communicate openly. We aim to have fun by embracing crazy ideas and creative solutions. We try to think not outside the box, but with no boxes at all. Customers are the driving force behind the success of the company and we care deeply about their success.

If this all sounds like you:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Tell us a bit about your sales experience.
  3. Include your resume.

The post Needed: Sales Development Representative! appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Wanted: Senior Systems Administrator

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-senior-systems-administrator/

Wanted: Senior Systems Administrator

We’re looking for someone who enjoys solving difficult problems, running down elusive tech gremlins, and improving our environment one server at a time. If you enjoy being stretched, learning new skills, and want to look forward to seeing your co-workers every day, then we want you!

Backblaze is a small (in headcount) cloud storage (and backup!) company with a big mission, bringing feature-rich and accessible services to the masses, even if they don’t have unlimited VC funding (because we don’t either)! We believe in a fun and positive work environment where people can learn and grow, and where a sense of community is not just a buzzword from a company handbook (though you might probably find it in there).

What You’ll Be Doing

  • Mastering your craft, becoming a subject matter expert, and acting as an escalation point for areas of expertise (this means responding to pages in your areas of ownership as well)
  • Leading projects across a range of IT operations disciplines
  • Developing a thorough understanding of the environment and the skills necessary to troubleshoot all systems and services
  • Collaborating closely with other teams (Engineering, Infrastructure, etc.) to build out new systems and improve existing ones
  • Participating in on-call rotation when necessary
  • Petting the office dogs when appropriate

What You Should Have

  • 5+ years of work as a Systems Administrator (or equivalent college degree)
  • Expert knowledge of Linux systems administration (Debian preferred)
  • Ability to work under pressure in a fast-paced startup environment
  • A passion for build and improving all manner of systems and services
  • Excellent problem solving, investigative, and troubleshooting skills
  • Strong interpersonal communication skills
  • Local enough to commute to San Mateo office

Highly Desirable Skills

  • Experience working at a technology/software startup
  • Configuration management and automation software (Ansible preferred)
  • Familiarity with server and storage system hardware and configurations
  • Understanding of Java servlet containers (Tomcat preferred)
  • Skill in administration of different software suites and cloud-based integrations (G Suite, PagerDuty, etc.)
  • Comprehension of standard web services and packages (WordPress, Apache, etc.)

Some Backblaze Perks

  • Generous healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchens
  • Weekly catered breakfast and lunches
  • Awesome people who work on awesome projects
  • Childcare bonus (human children only)
  • Get to bring your (well behaved) pets into the office
  • Backblaze is an Equal Opportunity Employer and we offer competitive salary and benefits, including our no policy vacation policy

If this sounds like you — follow these steps:

  1. Send an email to jobscontact@backblaze.com with the position in the subject line.
  2. Include your resume.
  3. Tell us a bit about your experience and why you’re excited to work with Backblaze.

The post Wanted: Senior Systems Administrator appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Early Challenges: Making Critical Hires

Post Syndicated from Gleb Budman original https://www.backblaze.com/blog/early-challenges-making-critical-hires/

row of potential employee hires sitting waiting for an interview

In 2009, Google disclosed that they had 400 recruiters on staff working to hire nearly 10,000 people. Someday, that might be your challenge, but most companies in their early days are looking to hire a handful of people — the right people — each year. Assuming you are closer to startup stage than Google stage, let’s look at who you need to hire, when to hire them, where to find them (and how to help them find you), and how to get them to join your company.

Who Should Be Your First Hires

In later stage companies, the roles in the company have been well fleshed out, don’t change often, and each role can be segmented to focus on a specific area. A large company may have an entire department focused on just cubicle layout; at a smaller company you may not have a single person whose actual job encompasses all of facilities. At Backblaze, our CTO has a passion and knack for facilities and mostly led that charge. Also, the needs of a smaller company are quick to change. One of our first hires was a QA person, Sean, who ended up being 100% focused on data center infrastructure. In the early stage, things can shift quite a bit and you need people that are broadly capable, flexible, and most of all willing to pitch in where needed.

That said, there are times you may need an expert. At a previous company we hired Jon, a PhD in Bayesian statistics, because we needed algorithmic analysis for spam fighting. However, even that person was not only able and willing to do the math, but also code, and to not only focus on Bayesian statistics but explore a plethora of spam fighting options.

When To Hire

If you’ve raised a lot of cash and are willing to burn it with mistakes, you can guess at all the roles you might need and start hiring for them. No judgement: that’s a reasonable strategy if you’re cash-rich and time-poor.

If your cash is limited, try to see what you and your team are already doing and then hire people to take those jobs. It may sound counterintuitive, but if you’re already doing it presumably it needs to be done, you have a good sense of the type of skills required to do it, and you can bring someone on-board and get them up to speed quickly. That then frees you up to focus on tasks that can’t be done by someone else. At Backblaze, I ran marketing internally for years before hiring a VP of Marketing, making it easier for me to know what we needed. Once I was hiring, my primary goal was to find someone I could trust to take that role completely off of me so I could focus solely on my CEO duties

Where To Find the Right People

Finding great people is always difficult, particularly when the skillsets you’re looking for are highly in-demand by larger companies with lots of cash and cachet. You, however, have one massive advantage: you need to hire 5 people, not 5,000.

People You Worked With

The absolutely best people to hire are ones you’ve worked with before that you already know are good in a work situation. Consider your last job, the one before, and the one before that. A significant number of the people we recruited at Backblaze came from our previous startup MailFrontier. We knew what they could do and how they would fit into the culture, and they knew us and thus could quickly meld into the environment. If you didn’t have a previous job, consider people you went to school with or perhaps individuals with whom you’ve done projects previously.

People You Know

Hiring friends, family, and others can be risky, but should be considered. Sometimes a friend can be a “great buddy,” but is not able to do the job or isn’t a good fit for the organization. Having to let go of someone who is a friend or family member can be rough. Have the conversation up front with them about that possibility, so you have the ability to stay friends if the position doesn’t work out. Having said that, if you get along with someone as a friend, that’s one critical component of succeeding together at work. At Backblaze we’ve hired a number of people successfully that were friends of someone in the organization.

Friends Of People You Know

Your network is likely larger than you imagine. Your employees, investors, advisors, spouses, friends, and other folks all know people who might be a great fit for you. Make sure they know the roles you’re hiring for and ask them if they know anyone that would fit. Search LinkedIn for the titles you’re looking for and see who comes up; if they’re a 2nd degree connection, ask your connection for an introduction.

People You Know About

Sometimes the person you want isn’t someone anyone knows, but you may have read something they wrote, used a product they’ve built, or seen a video of a presentation they gave. Reach out. You may get a great hire: worst case, you’ll let them know they were appreciated, and make them aware of your organization.

Other Places to Find People

There are a million other places to find people, including job sites, community groups, Facebook/Twitter, GitHub, and more. Consider where the people you’re looking for are likely to congregate online and in person.

A Comment on Diversity

Hiring “People You Know” can often result in “Hiring People Like You” with the same workplace experiences, culture, background, and perceptions. Some studies have shown [1, 2, 3, 4] that homogeneous groups deliver faster, while heterogeneous groups are more creative. Also, “Hiring People Like You” often propagates the lack of women and minorities in tech and leadership positions in general. When looking for people you know, keep an eye to not discount people you know who don’t have the same cultural background as you.

Helping People To Find You

Reaching out proactively to people is the most direct way to find someone, but you want potential hires coming to you as well. To do this, they have to a) be aware of you, b) know you have a role they’re interested in, and c) think they would want to work there. Let’s tackle a) and b) first below.

Your Blog

I started writing our blog before we launched the product and talked about anything I found interesting related to our space. For several years now our team has owned the content on the blog and in 2017 over 1.5 million people read it. Each time we have a position open it’s published to the blog. If someone finds reading about backup and storage interesting, perhaps they’d want to dig in deeper from the inside. Many of the people we’ve recruited have mentioned reading the blog as either how they found us or as a factor in why they wanted to work here.
[BTW, this is Gleb’s 200th post on Backblaze’s blog. The first was in 2008. — Editor]

Your Email List

In addition to the emails our blog subscribers receive, we send regular emails to our customers, partners, and prospects. These are largely focused on content we think is directly useful or interesting for them. However, once every few months we include a small mention that we’re hiring, and the positions we’re looking for. Often a small blurb is all you need to capture people’s imaginations whether they might find the jobs interesting or can think of someone that might fit the bill.

Your Social Involvement

Whether it’s Twitter or Facebook, Hacker News or Slashdot, your potential hires are engaging in various communities. Being socially involved helps make people aware of you, reminds them of you when they’re considering a job, and paints a picture of what working with you and your company would be like. Adam was in a Reddit thread where we were discussing our Storage Pods, and that interaction was ultimately part of the reason he left Apple to come to Backblaze.

Convincing People To Join

Once you’ve found someone or they’ve found you, how do you convince them to join? They may be currently employed, have other offers, or have to relocate. Again, while the biggest companies have a number of advantages, you might have more unique advantages than you realize.

Why Should They Join You

Here are a set of items that you may be able to offer which larger organizations might not:

Role: Consider the strengths of the role. Perhaps it will have broader scope? More visibility at the executive level? No micromanagement? Ability to take risks? Option to create their own role?

Compensation: In addition to salary, will their options potentially be worth more since they’re getting in early? Can they trade-off salary for more options? Do they get option refreshes?

Benefits: In addition to healthcare, food, and 401(k) plans, are there unique benefits of your company? One company I knew took the entire team for a one-month working retreat abroad each year.

Location: Most people prefer to work close to home. If you’re located outside of the San Francisco Bay Area, you might be at a disadvantage for not being in the heart of tech. But if you find employees close to you you’ve got a huge advantage. Sometimes it’s micro; even in the Bay Area the difference of 5 miles can save 20 minutes each way every day. We located the Backblaze headquarters in San Mateo, a middle-ground that made it accessible to those coming from San Jose and San Francisco. We also chose a downtown location near a train, restaurants, and cafes: all to make it easier and more pleasant. Also, are you flexible in letting your employees work remotely? Our systems administrator Elliott is about to embark on a long-term cross-country journey working from an RV.

Environment: Open office, cubicle, cafe, work-from-home? Loud/quiet? Social or focused? 24×7 or work-life balance? Different environments appeal to different people.

Team: Who will they be working with? A company with 100,000 people might have 100 brilliant ones you’d want to work with, but ultimately we work with our core team. Who will your prospective hires be working with?

Market: Some people are passionate about gaming, others biotech, still others food. The market you’re targeting will get different people excited.

Product: Have an amazing product people love? Highlight that. If you’re lucky, your potential hire is already a fan.

Mission: Curing cancer, making people happy, and other company missions inspire people to strive to be part of the journey. Our mission is to make storing data astonishingly easy and low-cost. If you care about data, information, knowledge, and progress, our mission helps drive all of them.

Culture: I left this for last, but believe it’s the most important. What is the culture of your company? Finding people who want to work in the culture of your organization is critical. If they like the culture, they’ll fit and continue it. We’ve worked hard to build a culture that’s collaborative, friendly, supportive, and open; one in which people like coming to work. For example, the five founders started with (and still have) the same compensation and equity. That started a culture of “we’re all in this together.” Build a culture that will attract the people you want, and convey what the culture is.

Writing The Job Description

Most job descriptions focus on the all the requirements the candidate must meet. While important to communicate, the job description should first sell the job. Why would the appropriate candidate want the job? Then share some of the requirements you think are critical. Remember that people read not just what you say but how you say it. Try to write in a way that conveys what it is like to actually be at the company. Ahin, our VP of Marketing, said the job description itself was one of the things that attracted him to the company.

Orchestrating Interviews

Much can be said about interviewing well. I’m just going to say this: make sure that everyone who is interviewing knows that their job is not only to evaluate the candidate, but give them a sense of the culture, and sell them on the company. At Backblaze, we often have one person interview core prospects solely for company/culture fit.

Onboarding

Hiring success shouldn’t be defined by finding and hiring the right person, but instead by the right person being successful and happy within the organization. Ensure someone (usually their manager) provides them guidance on what they should be concentrating on doing during their first day, first week, and thereafter. Giving new employees opportunities and guidance so that they can achieve early wins and feel socially integrated into the company does wonders for bringing people on board smoothly

In Closing

Our Director of Production Systems, Chris, said to me the other day that he looks for companies where he can work on “interesting problems with nice people.” I’m hoping you’ll find your own version of that and find this post useful in looking for your early and critical hires.

Of course, I’d be remiss if I didn’t say, if you know of anyone looking for a place with “interesting problems with nice people,” Backblaze is hiring. 😉

The post Early Challenges: Making Critical Hires appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Security Breaches Don’t Affect Stock Price

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2018/01/security_breach.html

Interesting research: “Long-term market implications of data breaches, not,” by Russell Lange and Eric W. Burger.

Abstract: This report assesses the impact disclosure of data breaches has on the total returns and volatility of the affected companies’ stock, with a focus on the results relative to the performance of the firms’ peer industries, as represented through selected indices rather than the market as a whole. Financial performance is considered over a range of dates from 3 days post-breach through 6 months post-breach, in order to provide a longer-term perspective on the impact of the breach announcement.

Key findings:

  • While the difference in stock price between the sampled breached companies and their peers was negative (1.13%) in the first 3 days following announcement of a breach, by the 14th day the return difference had rebounded to + 0.05%, and on average remained positive through the period assessed.
  • For the differences in the breached companies’ betas and the beta of their peer sets, the differences in the means of 8 months pre-breach versus post-breach was not meaningful at 90, 180, and 360 day post-breach periods.

  • For the differences in the breached companies’ beta correlations against the peer indices pre- and post-breach, the difference in the means of the rolling 60 day correlation 8 months pre- breach versus post-breach was not meaningful at 90, 180, and 360 day post-breach periods.

  • In regression analysis, use of the number of accessed records, date, data sensitivity, and malicious versus accidental leak as variables failed to yield an R2 greater than 16.15% for response variables of 3, 14, 60, and 90 day return differential, excess beta differential, and rolling beta correlation differential, indicating that the financial impact on breached companies was highly idiosyncratic.

  • Based on returns, the most impacted industries at the 3 day post-breach date were U.S. Financial Services, Transportation, and Global Telecom. At the 90 day post-breach date, the three most impacted industries were U.S. Financial Services, U.S. Healthcare, and Global Telecom.

The market isn’t going to fix this. If we want better security, we need to regulate the market.

Note: The article is behind a paywall. An older version is here. A similar article is here.

Wanted: Sales Engineer

Post Syndicated from Yev original https://www.backblaze.com/blog/wanted-sales-engineer/

At inception, Backblaze was a consumer company. Thousands upon thousands of individuals came to our website and gave us $5/mo to keep their data safe. But, we didn’t sell business solutions. It took us years before we had a sales team. In the last couple of years, we’ve released products that businesses of all sizes love: Backblaze B2 Cloud Storage and Backblaze for Business Computer Backup. Those businesses want to integrate Backblaze deeply into their infrastructure, so it’s time to hire our first Sales Engineer!

Company Description:
Founded in 2007, Backblaze started with a mission to make backup software elegant and provide complete peace of mind. Over the course of almost a decade, we have become a pioneer in robust, scalable low cost cloud backup. Recently, we launched B2 – robust and reliable object storage at just $0.005/gb/mo. Part of our differentiation is being able to offer the lowest price of any of the big players while still being profitable.

We’ve managed to nurture a team oriented culture with amazingly low turnover. We value our people and their families. Don’t forget to check out our “About Us” page to learn more about the people and some of our perks.

We have built a profitable, high growth business. While we love our investors, we have maintained control over the business. That means our corporate goals are simple – grow sustainably and profitably.

Some Backblaze Perks:

  • Competitive healthcare plans
  • Competitive compensation and 401k
  • All employees receive Option grants
  • Unlimited vacation days
  • Strong coffee
  • Fully stocked Micro kitchen
  • Catered breakfast and lunches
  • Awesome people who work on awesome projects
  • Childcare bonus
  • Normal work hours
  • Get to bring your pets into the office
  • San Mateo Office – located near Caltrain and Highways 101 & 280.

Backblaze B2 cloud storage is a building block for almost any computing service that requires storage. Customers need our help integrating B2 into iOS apps to Docker containers. Some customers integrate directly to the API using the programming language of their choice, others want to solve a specific problem using ready made software, already integrated with B2.

At the same time, our computer backup product is deepening it’s integration into enterprise IT systems. We are commonly asked for how to set Windows policies, integrate with Active Directory, and install the client via remote management tools.

We are looking for a sales engineer who can help our customers navigate the integration of Backblaze into their technical environments.

Are you 1/2” deep into many different technologies, and unafraid to dive deeper?

Can you confidently talk with customers about their technology, even if you have to look up all the acronyms right after the call?

Are you excited to setup complicated software in a lab and write knowledge base articles about your work?

Then Backblaze is the place for you!

Enough about Backblaze already, what’s in it for me?
In this role, you will be given the opportunity to learn about the technologies that drive innovation today; diverse technologies that customers are using day in and out. And more importantly, you’ll learn how to learn new technologies.

Just as an example, in the past 12 months, we’ve had the opportunity to learn and become experts in these diverse technologies:

  • How to setup VM servers for lab environments, both on-prem and using cloud services.
  • Create an automatically “resetting” demo environment for the sales team.
  • Setup Microsoft Domain Controllers with Active Directory and AD Federation Services.
  • Learn the basics of OAUTH and web single sign on (SSO).
  • Archive video workflows from camera to media asset management systems.
  • How upload/download files from Javascript by enabling CORS.
  • How to install and monitor online backup installations using RMM tools, like JAMF.
  • Tape (LTO) systems. (Yes – people still use tape for storage!)

How can I know if I’ll succeed in this role?

You have:

  • Confidence. Be able to ask customers questions about their environments and convey to them your technical acumen.
  • Curiosity. Always want to learn about customers’ situations, how they got there and what problems they are trying to solve.
  • Organization. You’ll work with customers, integration partners, and Backblaze team members on projects of various lengths. You can context switch and either have a great memory or keep copious notes. Your checklists have their own checklists.

You are versed in:

  • The fundamentals of Windows, Linux and Mac OS X operating systems. You shouldn’t be afraid to use a command line.
  • Building, installing, integrating and configuring applications on any operating system.
  • Debugging failures – reading logs, monitoring usage, effective google searching to fix problems excites you.
  • The basics of TCP/IP networking and the HTTP protocol.
  • Novice development skills in any programming/scripting language. Have basic understanding of data structures and program flow.
  • Your background contains:

  • Bachelor’s degree in computer science or the equivalent.
  • 2+ years of experience as a pre or post-sales engineer.
  • The right extra credit:
    There are literally hundreds of previous experiences you can have had that would make you perfect for this job. Some experiences that we know would be helpful for us are below, but make sure you tell us your stories!

  • Experience using or programming against Amazon S3.
  • Experience with large on-prem storage – NAS, SAN, Object. And backing up data on such storage with tools like Veeam, Veritas and others.
  • Experience with photo or video media. Media archiving is a key market for Backblaze B2.
  • Program arduinos to automatically feed your dog.
  • Experience programming against web or REST APIs. (Point us towards your projects, if they are open source and available to link to.)
  • Experience with sales tools like Salesforce.
  • 3D print door stops.
  • Experience with Windows Servers, Active Directory, Group policies and the like.
  • What’s it like working with the Sales team?
    The Backblaze sales team collaborates. We help each other out by sharing ideas, templates, and our customer’s experiences. When we talk about our accomplishments, there is no “I did this,” only “we”. We are truly a team.

    We are honest to each other and our customers and communicate openly. We aim to have fun by embracing crazy ideas and creative solutions. We try to think not outside the box, but with no boxes at all. Customers are the driving force behind the success of the company and we care deeply about their success.

    If this all sounds like you:

    1. Send an email to [email protected] with the position in the subject line.
    2. Tell us a bit about your Sales Engineering experience.
    3. Include your resume.

    The post Wanted: Sales Engineer appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.