Tag Archives: artificial intelligence

New generative AI capabilities for Amazon DataZone to further simplify data cataloging and discovery (preview)

Post Syndicated from Channy Yun original https://aws.amazon.com/blogs/aws/new-generative-ai-capabilities-for-amazon-datazone-to-further-simplify-data-cataloging-and-discovery-preview/

Today, we are announcing a preview of an automation feature backed by generative artificial intelligence (AI) for Amazon DataZone that will dramatically decrease the amount of time needed to provide context for organizational data. The new feature can automate the traditionally labor-intensive process of data cataloging. Powered by the large language models (LLMs) of Amazon Bedrock, it generates detailed descriptions of data assets and their schemas, and suggests analytical use cases. You can generate a comprehensive business context with a single click.

We heard from customers that data consumers such as data analysts, scientists, and engineers in organizations struggle to understand the data’s relevance with little metadata. As a result, they either spend more time interpreting the data, or they return to data producers with continued questions. So, data producers such as data owners, engineers, and analysts who own the data and make it available for consumers need to manually enter detailed context for higher-priority data to make data shareable and discoverable. This is time-consuming and the number one problem customers have when trying to collate their data in a system for self-service by consumers.

When we launched the general availability of Amazon DataZone in October 2023, we introduced the first feature that brings generative AI capabilities to automate the generation of the table name and column names of a business catalog asset. In the data portal of Amazon DataZone, the green brain icon indicates automatically generated metadata suggestions. You could accept, edit, or reject each suggestion recommended by Amazon DataZone.

What’s new with today’s preview announcement?
Now, in addition to column and table names, you can automatically generate more detailed descriptions of the table and schema, as well as suggested uses.

In the Business Metadata tab in the data portal, when you choose Generate summary, new content will be generated to explain the table and its metadata.

You can also accept, edit, and reject this recommendation.

When you choose the Schema tab, you can also see new Description recommendations as well as the Name. You can review generated metadata and choose to accept, edit, or reject the recommendation.

This new feature will enhance data discoverability and reduce on back-and-forth communications between data consumers and producers. You will have a richer search experience based on extensive data insights in the future.

Join the preview
The new metadata generation ability is now previewed in the AWS US East (N. Virginia) and US West (Oregon) Regions. With this new generative AI capability, you can reduce time-to-insight by accelerating data cataloging and boosting data discovery. To learn more, visit the Amazon DataZone: Automate Data Discovery.

Give it a try and send feedback to AWS re:Post for Amazon DataZone or through your usual AWS Support contacts.

Channy

New generative AI features in Amazon Connect, including Amazon Q, facilitate improved contact center service

Post Syndicated from Veliswa Boya original https://aws.amazon.com/blogs/aws/new-generative-ai-features-in-amazon-connect-including-amazon-q-facilitate-improved-contact-center-service/

If you manage a contact center, then you know the critical role that agents play in helping your organization build customer trust and loyalty. Those of us who’ve reached out to a contact center know how important agents are with guiding through complex decisions and providing fast and accurate solutions where needed. This can take time, and if not done correctly, then it may lead to frustration.

Generative AI capabilities in Amazon Connect
Today, we’re announcing that the existing artificial intelligence (AI) features of Amazon Connect now have generative AI capabilities that are powered by large language models (LLMs) available through Amazon Bedrock to transform how contact centers provide service to customers. LLMs are pre-trained on vast amounts of data, commonly known as foundation models (FMs), and they can understand and learn, generate text, engage in interactive conversations, answer questions, summarize dialogs and documents, and provide recommendations.

Amazon Q in Connect: recommended responses and actions for faster customer support
Organizations are in a state of constant change. To maintain a high level of performance that keeps up with these organizational changes, contact centers continuously onboard, train, and coach agents. Even with training and coaching, agents must often search through different sources of information, such as product guides and organization policies, to provide exceptional service to customers. This can increase customer wait times, lowering customer satisfaction and increasing contact center costs.

Amazon Q in Connect, a generative AI-powered agent assistant that includes functionality formerly available as Amazon Connect Wisdom, understands customer intents and uses relevant sources of information to deliver accurate responses and actions for the agent to communicate and resolve unique customer needs, all in real-time. Try Amazon Q in Connect for no charge until March 1, 2024. The feature is easy to enable, and you can get started in the Amazon Connect console.

Amazon Connect Contact Lens: generative post-contact summarization for increased productivity
To improve customer interactions and make sure details are available for future reference, contact center managers rely on the notes that agents manually create after every customer interaction. These notes include details on how a customer issue was addressed, key moments of the conversation, and any pending follow-up items.

Amazon Connect Contact Lens now provides generative AI-powered post-contact summarization, and enables contact center managers to more efficiently monitor and help improve contact quality and agent performance. For example, you can use summaries to track commitments made to customers and make sure of the prompt completion of follow-up actions. Moments after a customer interaction, Contact Lens now condenses the conversation into a concise and coherent summary.

Amazon Lex in Amazon Connect: assisted slot resolution
Using Amazon Lex, you can already build chatbots, virtual agents, and interactive voice response (IVR) which lets your customers schedule an appointment without speaking to a human agent. For example, “I need to change my travel reservation for myself and my two children,” might be difficult for a traditional bot to resolve to a numeric value (how many people are on the travel reservation?).

With the new assisted slot resolution feature, Amazon Lex can now resolve slot values in user utterances with great accuracy (for example, providing an answer to the previous question by providing a correct numeric value of three). This is powered by the advanced reasoning capabilities of LLMs which improve accuracy and provide a better customer experience. Learn about all the features of Amazon Lex, including the new generative AI-powered capabilities to help you build better self-service experiences.

Amazon Connect Customer Profiles: quicker creation of unified customer profiles for personalized customer experiences
Customers expect personalized customer service experiences. To provide this, contact centers need a comprehensive understanding of customers’ preferences, purchases, and interactions. To achieve that, contact center administrators create unified customer profiles by merging customer data from a number of applications. These applications each have different types of customer data stored in varied formats across a range of data stores. Stitching together data from these various data stores needs contact center administrators to understand their data and figure out how to organize and combine it into a unified format. To accomplish this, they spend weeks compiling unified customer profiles.

Starting today, Amazon Connect Customer Profiles uses LLMs to shorten the time needed to create unified customer profiles. When contact center administrators add data sources such as Amazon Simple Storage Service (Amazon S3), Adobe Analytics, Salesforce, ServiceNow, and Zendesk, Customer Profiles analyze the data to understand what the data format and content represents and how the data relates to customers’ profiles. Then, Customer Profiles then automatically determines how to organize and combine data from different sources into complete, accurate profiles. With just a few steps, managers can review, make any necessary edits, and complete the setup of customer profiles.

Review summary mapping

In-app, web, and video capabilities in Amazon Connect
As an organization, you want to provide great, easy-to-use, and convenient customer service. Earlier in this post I talked about self-service chatbots and how they help you with this. At times customers want to move beyond the chatbot, and beyond an audio conversation with the agent.

Amazon Connect now has in-app, web, and video capabilities to help you deliver rich, personalized customer experiences (see Amazon Lex features for details). Using the fully-managed communication widget, and with a few lines of code, you can implement these capabilities on your web and mobile applications. This allows your customers to get support from a web or mobile application without ever having to leave the page. Video can be enabled by either the agent only, by the customer only, or by both agent and customer.

Video calling

Amazon Connect SMS: two-way SMS capabilities
Almost everyone owns a mobile device and we love the flexibility of receiving text-based support on-the-go. Contact center leaders know this, and in the past have relied on disconnected, third-party solutions to provide two-way SMS to customers.

Amazon Connect now has two-way SMS capabilities to enable contact center leaders to provide this flexibility (see Amazon Lex features for details). This improves customer satisfaction and increases agent productivity without costly integration with third-party solutions. SMS chat can be enabled using the same configuration, Amazon Connect agent workspace, and analytics as calls and chats.

Learn more

Send feedback

Veliswa

Introducing Amazon Q, a new generative AI-powered assistant (preview)

Post Syndicated from Antje Barth original https://aws.amazon.com/blogs/aws/introducing-amazon-q-a-new-generative-ai-powered-assistant-preview/

Today, we are announcing Amazon Q, a new generative artificial intelligence- (AI)-powered assistant designed for work that can be tailored to your business. You can use Amazon Q to have conversations, solve problems, generate content, gain insights, and take action by connecting to your company’s information repositories, code, data, and enterprise systems. Amazon Q provides immediate, relevant information and advice to employees to streamline tasks, accelerate decision-making and problem-solving, and help spark creativity and innovation at work.

Amazon Q offers user-based plans, so you get features, pricing, and options tailored to how you use the product. Amazon Q can adapt its interactions to each individual user based on the existing identities, roles, and permissions of your business. AWS never uses customers’ content from Amazon Q to train the underlying models. In other words, your company information remains secure and private.

In this post, I’ll give you a quick tour of how you can use Amazon Q for general business use. 

Amazon Q is your business expert
Let’s look at a few examples of how Amazon Q can help business users complete tasks using simple natural language prompts. As a marketing manager, you could ask Amazon Q to transform a press release into a blog post, create a summary of the press release, or create an email draft based on the provided release. Amazon Q searches through your company content, which can include internal style guides, for example, to provide a response appropriate to your company’s brand standards. Then, you could ask Amazon Q to generate tailored social media prompts to promote your story through each of your social media channels. Later, you can ask Amazon Q to analyze the results of your campaign and summarize them for leadership reviews.

Amazon Q

In the following example, I deployed Amazon Q with access to my AWS News Blog posts from 2023 and called the assistant “AWS Blog Expert.”

Amazon Q

Coming back to my previous example, let’s assume I’m a marketing manager and want Amazon Q to help me create social media posts for recent company blog posts.

I enter the following prompt: “Summarize the key insights from Antje’s recent AWS Weekly Roundup posts and craft a compelling social media post that not only highlights the most important points but also encourages engagement. Consider our target audience and aim for a tone that aligns with our brand identity. The social media post should be concise, informative, and enticing to encourage readers to click through and read the full articles. Please ensure the content is shareable and includes relevant hashtags for maximum visibility.”

Amazon Q

Behind the scenes, Amazon Q searches the documents in connected data sources and creates a relevant and detailed suggestion for a social media post based on my blog posts. Amazon Q also tells me which document was used to generate the answer. In this case, it is PDF file of the blog posts in question.

As an administrator, you can define the context for responses, restrict irrelevant topics, and configure whether to respond only using trusted company information or complement responses with knowledge from the underlying model. Restricting responses to trusted company information helps mitigate hallucinations, a common phenomenon where the underlying model generates responses that sound plausible but are based on misinterpreted or nonexistent data.

Amazon Q provides fine-grained access controls that restrict responses to only using data or acting based on the employee’s level of access and provides citations and references to the original sources for fact-checking and traceability. You can choose among 40+ built-in connectors for popular data sources and enterprise systems, including Amazon S3, Google Drive, Microsoft SharePoint, Salesforce, ServiceNow, and Slack.

How to tailor Amazon Q to your business
To tailor Amazon Q to your business, navigate to Amazon Q in the console, select Applications in the left menu, and choose Create application.

Amazon Q

This starts the following workflow.

Step 1. Create application. Provide an application name and create a new or select an existing AWS Identity and Access Management (IAM) service role that Amazon Q is allowed to assume. I call my application AWS-Blog-Expert. Then, choose Create.

Amazon Q

Step 2. Select retriever. A retriever pulls data from the index in real time during a conversation. You can choose between two options: use the Amazon Q native retriever or use an existing Amazon Kendra retriever. The native retriever can connect to the Amazon Q supported data sources. If you already use Amazon Kendra, you can select the existing Amazon Kendra retriever to connect the associated data sources to your Amazon Q application. I select the native retriever option. Then, choose Next.

Amazon Q

Step 3. Connect data sources. Amazon Q comes with built-in connectors for popular data sources and enterprise systems. For this demo, I choose Amazon S3 and configure the data source by pointing to my S3 bucket with the PDFs of my blog posts.

Amazon Q
Once the data source sync is successfully complete and the retriever shows the accurate document count, you can preview the web experience and start a conversation. Note that the data source sync can take from a few minutes to a few hours, depending on the amount and size of data to index.

You can also connect plugins that manage access to enterprise systems, including ServiceNow, Jira, Salesforce, and Zendesk. Plugins enable Amazon Q to perform user-requested tasks, such as creating support tickets or analyzing sales forecasts.

Amazon Q

Preview and deploy web experience
In the application overview, choose Preview web experience. This opens the web experience with the conversational interface to chat with the tailored Amazon Q AWS Blog Expert. In the final step, you deploy the Amazon Q web experience. You can integrate your SAML 2.0–compliant external identity provider (IdP) using IAM. Amazon Q can work with any IdP that’s compliant with SAML 2.0. Amazon Q uses service-initiated single sign-on (SSO) to authenticate users.

Join the preview
Amazon Q is available today in preview in AWS Regions US East (N. Virginia) and US West (Oregon). Visit the product page to learn how Amazon Q can become your expert in your business.

Also, check out the Amazon Q Slack Gateway GitHub repository that shows how to make Amazon Q available to users as a Slack Bot application.Amazon Q Slack Bot

Learn more

— Antje

Amazon Q brings generative AI-powered assistance to IT pros and developers (preview)

Post Syndicated from Donnie Prakoso original https://aws.amazon.com/blogs/aws/amazon-q-brings-generative-ai-powered-assistance-to-it-pros-and-developers-preview/

Today, we are announcing the preview of Amazon Q, a new type of generative artificial intelligence (AI) powered assistant that is specifically for work and can be tailored to a customer’s business.

Amazon Q brings a set of capabilities to support developers and IT professionals. Now you can use Amazon Q to get started building applications on AWS, research best practices, resolve errors, and get assistance in coding new features for your applications. For example, Amazon Q Code Transformation can perform Java application upgrades now, from version 8 and 11 to version 17.

Amazon Q is available in multiple areas of AWS to provide quick access to answers and ideas wherever you work. Here’s a quick look at Amazon Q, including in integrated development environment (IDE):

Building applications together with Amazon Q
Application development is a journey. It involves a continuous cycle of researching, developing, deploying, optimizing, and maintaining. At each stage, there are many questions—from figuring out the right AWS services to use, to troubleshooting issues in the application code.

Trained on 17 years of AWS knowledge and best practices, Amazon Q is designed to help you at each stage of development with a new experience for building applications on AWS. With Amazon Q, you minimize the time and effort you need to gain the knowledge required to answer AWS questions, explore new AWS capabilities, learn unfamiliar technologies, and architect solutions that fuel innovation.

Let us show you some capabilities of Amazon Q.

1. Conversational Q&A capability
You can interact with the Amazon Q conversational Q&A capability to get started, learn new things, research best practices, and iterate on how to build applications on AWS without needing to shift focus away from the AWS console.

To start using this feature, you can select the Amazon Q icon on the right-hand side of the AWS Management Console.

For example, you can ask, “What are AWS serverless services to build serverless APIs?” Amazon Q provides concise explanations along with references you can use to follow up on your questions and validate the guidance. You can also use Amazon Q to follow up on and iterate your questions. Amazon Q will show more deep-dive answers for you with references.

There are times when we have questions for a use case with fairly specific requirements. With Amazon Q, you can elaborate on your use cases in more detail to provide context.

For example, you can ask Amazon Q, “I’m planning to create serverless APIs with 100k requests/day. Each request needs to lookup into the database. What are the best services for this workload?” Amazon Q responds with a list of AWS services you can use and tries to limit the answer results to those that are accurately referenceable and verified with best practices.

Here is some additional information that you might want to note:

2. Optimize Amazon EC2 instance selection
Choosing the right Amazon Elastic Compute Cloud (Amazon EC2) instance type for your workload can be challenging with all the options available. Amazon Q aims to make this easier by providing personalized recommendations.

To use this feature, you can ask Amazon Q, “Which instance families should I use to deploy a Web App Server for hosting an application?” This feature is also available when you choose to launch an instance in the Amazon EC2 console. In Instance type, you can select Get advice on instance type selection. This will show a dialog to define your requirements.

Your requirements are automatically translated into a prompt on the Amazon Q chat panel. Amazon Q returns with a list of suggestions of EC2 instances that are suitable for your use cases. This capability helps you pick the right instance type and settings so your workloads will run smoothly and more cost-efficiently.

This capability to provide EC2 instance type recommendations based on your use case is available in preview in all commercial AWS Regions.

3. Troubleshoot and solve errors directly in the console
Amazon Q can also help you to solve errors for various AWS services directly in the console. With Amazon Q proposed solutions, you can avoid slow manual log checks or research.

Let’s say that you have an AWS Lambda function that tries to interact with an Amazon DynamoDB table. But, for an unknown reason (yet), it fails to run. Now, with Amazon Q, you can troubleshoot and resolve this issue faster by selecting Troubleshoot with Amazon Q.

Amazon Q provides concise analysis of the error which helps you to understand the root cause of the problem and the proposed resolution. With this information, you can follow the steps described by Amazon Q to fix the issue.

In just a few minutes, you will have the solution to solve your issues, saving significant time without disrupting your development workflow. The Amazon Q capability to help you troubleshoot errors in the console is available in preview in the US West (Oregon) for Amazon Elastic Compute Cloud (Amazon EC2), Amazon Simple Storage Service (Amazon S3), Amazon ECS, and AWS Lambda.

4. Network troubleshooting assistance
You can also ask Amazon Q to assist you in troubleshooting network connectivity issues caused by network misconfiguration in your current AWS account. For this capability, Amazon Q works with Amazon VPC Reachability Analyzer to check your connections and inspect your network configuration to identify potential issues.

This makes it easy to diagnose and resolve AWS networking problems, such as “Why can’t I SSH to my EC2 instance?” or “Why can’t I reach my web server from the Internet?” which you can ask Amazon Q.

Then, on the response text, you can select preview experience here, which will provide explanations to help you to troubleshoot network connectivity-related issues.

Here are a few things you need to know:

5. Integration and conversational capabilities within your IDEs
As we mentioned, Amazon Q is also available in supported IDEs. This allows you to ask questions and get help within your IDE by chatting with Amazon Q or invoking actions by typing / in the chat box.

To get started, you need to install or update the latest AWS Toolkit and sign in to Amazon CodeWhisperer. Once you’re signed in to Amazon CodeWhisperer, it will automatically activate the Amazon Q conversational capability in the IDE. With Amazon Q enabled, you can now start chatting to get coding assistance.

You can ask Amazon Q to describe your source code file.

From here, you can improve your application, for example, by integrating it with Amazon DynamoDB. You can ask Amazon Q, “Generate code to save data into DynamoDB table called save_data() accepting data parameter and return boolean status if the operation successfully runs.”

Once you’ve reviewed the generated code, you can do a manual copy and paste into the editor. You can also select Insert at cursor to place the generated code into the source code directly.

This feature makes it really easy to help you focus on building applications because you don’t have to leave your IDE to get answers and context-specific coding guidance. You can try the preview of this feature in Visual Studio Code and JetBrains IDEs.

6. Feature development capability
Another exciting feature that Amazon Q provides is guiding you interactively from idea to building new features within your IDE and Amazon CodeCatalyst. You can go from a natural language prompt to application features in minutes, with interactive step-by-step instructions and best practices, right from your IDE. With a prompt, Amazon Q will attempt to understand your application structure and break down your prompt into logical, atomic implementation steps.

To use this capability, you can start by invoking an action command /dev in Amazon Q and describe the task you need Amazon Q to process.

Then, from here, you can review, collaborate and guide Amazon Q in the chat for specific areas that need to be implemented.

Additional capabilities to help you ship features faster with complete pull requests are available if you’re using Amazon CodeCatalyst. In Amazon CodeCatalyst, you can assign a new or an existing issue to Amazon Q, and it will process an end-to-end development workflow for you. Amazon Q will review the existing code, propose a solution approach, seek feedback from you on the approach, generate merge-ready code, and publish a pull request for review. All you need to do after is to review the proposed solutions from Amazon Q.

The following screenshots show a pull request created by Amazon Q in Amazon CodeCatalyst.

Here are a couple of things that you should know:

  • Amazon Q feature development capability is currently in preview in Visual Studio Code and Amazon CodeCatalyst
  • To use this capability in IDE, you need to have the Amazon CodeWhisperer Professional tier. Learn more on the Amazon CodeWhisperer pricing page.

7. Upgrade applications with Amazon Q Code Transformation
With Amazon Q, you can now upgrade an entire application within a few hours by starting a guided code transformation. This capability, called Amazon Q Code Transformation, simplifies maintaining, migrating, and upgrading your existing applications.

To start, navigate to the CodeWhisperer section and then select Transform. Amazon Q Code Transformation automatically analyzes your existing codebase, generates a transformation plan, and completes the key transformation tasks suggested by the plan.

Some additional information about this feature:

  • Amazon Q Code Transformation is available in preview today in the AWS Toolkit for IntelliJ IDEA and the AWS Toolkit for Visual Studio Code.
  • To use this capability, you need to have the Amazon CodeWhisperer Professional tier during the preview.
  • During preview, you can can upgrade Java 8 and 11 applications to version 17, a Java Long-Term Support (LTS) release.

Get started with Amazon Q today
With Amazon Q, you have an AI expert by your side to answer questions, write code faster, troubleshoot issues, optimize workloads, and even help you code new features. These capabilities simplify every phase of building applications on AWS.

Amazon Q lets you engage with AWS Support agents directly from the Q interface if additional assistance is required, eliminating any dead ends in the customer’s self-service experience. The integration with AWS Support is available in the console and will honor the entitlements of your AWS Support plan.

Learn more

— Donnie & Channy

Guardrails for Amazon Bedrock helps implement safeguards customized to your use cases and responsible AI policies (preview)

Post Syndicated from Antje Barth original https://aws.amazon.com/blogs/aws/guardrails-for-amazon-bedrock-helps-implement-safeguards-customized-to-your-use-cases-and-responsible-ai-policies-preview/

As part of your responsible artificial intelligence (AI) strategy, you can now use Guardrails for Amazon Bedrock (preview) to promote safe interactions between users and your generative AI applications by implementing safeguards customized to your use cases and responsible AI policies.

AWS is committed to developing generative AI in a responsible, people-centric way by focusing on education and science and helping developers to integrate responsible AI across the AI lifecycle. With Guardrails for Amazon Bedrock, you can consistently implement safeguards to deliver relevant and safe user experiences aligned with your company policies and principles. Guardrails help you define denied topics and content filters to remove undesirable and harmful content from interactions between users and your applications. This provides an additional level of control on top of any protections built into foundation models (FMs).

You can apply guardrails to all large language models (LLMs) in Amazon Bedrock, including fine-tuned models, and Agents for Amazon Bedrock. This drives consistency in how you deploy your preferences across applications so you can innovate safely while closely managing user experiences based on your requirements. By standardizing safety and privacy controls, Guardrails for Amazon Bedrock helps you build generative AI applications that align with your responsible AI goals.

Guardrails for Amazon Bedrock

Let me give you a quick tour of the key controls available in Guardrails for Amazon Bedrock.

Key controls
Using Guardrails for Amazon Bedrock, you can define the following set of policies to create safeguards in your applications.

Denied topics – You can define a set of topics that are undesirable in the context of your application using a short natural language description. For example, as a developer at a bank, you might want to set up an assistant for your online banking application to avoid providing investment advice.

I specify a denied topic with the name “Investment advice” and provide a natural language description, such as “Investment advice refers to inquiries, guidance, or recommendations regarding the management or allocation of funds or assets with the goal of generating returns or achieving specific financial objectives.”

Guardrails for Amazon Bedrock

Guardrails for Amazon Bedrock

Content filters – You can configure thresholds to filter harmful content across hate, insults, sexual, and violence categories. While many FMs already provide built-in protections to prevent the generation of undesirable and harmful responses, guardrails give you additional controls to filter such interactions to desired degrees based on your use cases and responsible AI policies. A higher filter strength corresponds to stricter filtering.

Guardrails for Amazon Bedrock

PII redaction (in the works) – You will be able to select a set of personally identifiable information (PII) such as name, e-mail address, and phone number, that can be redacted in FM-generated responses or block a user input if it contains PII.

Guardrails for Amazon Bedrock integrates with Amazon CloudWatch, so you can monitor and analyze user inputs and FM responses that violate policies defined in the guardrails.

Join the preview
Guardrails for Amazon Bedrock is available today in limited preview. Reach out through your usual AWS Support contacts if you’d like access to Guardrails for Amazon Bedrock.

During preview, guardrails can be applied to all large language models (LLMs) available in Amazon Bedrock, including Amazon Titan Text, Anthropic Claude, Meta Llama 2, AI21 Jurassic, and Cohere Command. You can also use guardrails with custom models as well as Agents for Amazon Bedrock.

To learn more, visit the Guardrails for Amazon Bedrock web page.

— Antje

Agents for Amazon Bedrock is now available with improved control of orchestration and visibility into reasoning

Post Syndicated from Antje Barth original https://aws.amazon.com/blogs/aws/agents-for-amazon-bedrock-is-now-available-with-improved-control-of-orchestration-and-visibility-into-reasoning/

Back in July, we introduced Agents for Amazon Bedrock in preview. Today, Agents for Amazon Bedrock is generally available.

Agents for Amazon Bedrock helps you accelerate generative artificial intelligence (AI) application development by orchestrating multistep tasks. Agents uses the reasoning capability of foundation models (FMs) to break down user-requested tasks into multiple steps. They use the developer-provided instruction to create an orchestration plan and then carry out the plan by invoking company APIs and accessing knowledge bases using Retrieval Augmented Generation (RAG) to provide a final response to the end user. If you’re curious how this works, check out my previous posts on agents that include a primer on advanced reasoning and a primer on RAG.

Starting today, Agents for Amazon Bedrock also comes with enhanced capabilities that include improved control of the orchestration and better visibility into the chain of thought reasoning.

Behind the scenes, Agents for Amazon Bedrock automates the prompt engineering and orchestration of user-requested tasks, such as managing retail orders or processing insurance claims. An agent automatically builds the orchestration prompt and, if connected to knowledge bases, augments it with your company-specific information and invokes APIs to provide responses to the user in natural language.

As a developer, you can use the new trace capability to follow the reasoning that’s used as the plan is carried out. You can view the intermediate steps in the orchestration process and use this information to troubleshoot issues.

You can also access and modify the prompt that the agent automatically creates so you can further enhance the end-user experience. You can update this automatically created prompt (or prompt template) to help the FM enhance the orchestration and responses, giving you more control over the orchestration.

Let me show you how to view the reasoning steps and how to modify the prompt.

View reasoning steps
Traces gives you visibility into the agent’s reasoning, known as the chain of thought (CoT). You can use the CoT trace to see how the agent performs tasks step by step. The CoT prompt is based on a reasoning technique called ReAct (synergizing reasoning and acting). Check out the primer on advanced reasoning in my previous blog post to learn more about ReAct and the specific prompt structure.

To get started, navigate to the Amazon Bedrock console and select the working draft of an existing agent. Then, select the Test button and enter a sample user request. In the agent’s response, select Show trace.

Agents for Amazon Bedrock

The CoT trace shows the agent’s reasoning step-by-step. Open each step to see the CoT details.

Agents for Amazon Bedrock

The enhanced visibility helps you understand the rationale used by the agent to complete the task. As a developer, you can use this information to refine the prompts, instructions, and action descriptions to adjust the agent’s actions and responses when iteratively testing and improving the user experience.

Modify agent-created prompts
The agent automatically creates a prompt template from the provided instructions. You can update the preprocessing of user inputs, the orchestration plan, and the postprocessing of the FM response.

To get started, navigate to the Amazon Bedrock console and select the working draft of an existing agent. Then, select the Edit button next to Advanced prompts.

Agents for Amazon Bedrock

Here, you have access to four different types of templates. Preprocessing templates define how an agent
contextualizes and categorizes user inputs. The orchestration template equips an agent with short-term memory, a list of available actions and knowledge bases along with their descriptions, as well as few-shot examples of how to break down the problem and use these actions and knowledge in different sequences or combinations. Knowledge base response generation templates define how knowledge bases will be used and summarized in the response. Postprocessing templates define how an agent will format and present a final response to the end user. You can either keep using the template defaults or edit and override the template defaults.

Things to know
Here are a few best practices and important things to know when you’re working with Agents for Amazon Bedrock.

Agents perform best when you allow them to focus on a specific task. The clearer the objective (instructions) and the more focused the available set of actions (APIs), the easier it will be for the FM to reason and identify the right steps. If you need agents to cover various tasks, consider creating separate, individual agents.

Here are a few additional guidelines:

  • Number of APIs – Use three to five APIs with a couple of input parameters in your agents.
  • API design – Follow general best practices for designing APIs, such as ensuring idempotency.
  • API call validations – Follow best practices of API design by employing exhaustive validation for all API calls. This is particularly important because large language models (LLMs) may generate hallucinated inputs and outputs, and these validations prove helpful during such occurrences.

Availability and pricing
Agents for Amazon Bedrock are available today in AWS Regions US East (N. Virginia) and US West (Oregon). You will be charged for the inference calls (InvokeModel API) made by agents. The InvokeAgent API is not charged separately. Amazon Bedrock Pricing has all the details.

Learn more

— Antje

Customize models in Amazon Bedrock with your own data using fine-tuning and continued pre-training

Post Syndicated from Antje Barth original https://aws.amazon.com/blogs/aws/customize-models-in-amazon-bedrock-with-your-own-data-using-fine-tuning-and-continued-pre-training/

Today, I’m excited to share that you can now privately and securely customize foundation models (FMs) with your own data in Amazon Bedrock to build applications that are specific to your domain, organization, and use case. With custom models, you can create unique user experiences that reflect your company’s style, voice, and services.

With fine-tuning, you can increase model accuracy by providing your own task-specific labeled training dataset and further specialize your FMs. With continued pre-training, you can train models using your own unlabeled data in a secure and managed environment with customer managed keys. Continued pre-training helps models become more domain-specific by accumulating more robust knowledge and adaptability—beyond their original training.

Let me give you a quick tour of both model customization options. You can create fine-tuning and continued pre-training jobs using the Amazon Bedrock console or APIs. In the console, navigate to Amazon Bedrock, then select Custom models.

Amazon Bedrock - Custom Models

Fine-tune Meta Llama 2, Cohere Command Light, and Amazon Titan FMs
Amazon Bedrock now supports fine-tuning for Meta Llama 2, Cohere Command Light, as well as Amazon Titan models. To create a fine-tuning job in the console, choose Customize model, then choose Create Fine-tuning job.

Amazon Bedrock - Custom Models

Here’s a quick demo using the AWS SDK for Python (Boto3). Let’s fine-tune Cohere Command Light to summarize dialogs. For demo purposes, I’m using the public dialogsum dataset, but this could be your own company-specific data.

To prepare for fine-tuning on Amazon Bedrock, I converted the dataset into JSON Lines format and uploaded it to Amazon S3. Each JSON line needs to have both a prompt and a completion field. You can specify up to 10,000 training data records, but you may already see model performance improvements with a few hundred examples.

{"completion": "Mr. Smith's getting a check-up, and Doctor Haw...", "prompt": Summarize the following conversation.\n\n#Pers..."}
{"completion": "Mrs Parker takes Ricky for his vaccines. Dr. P...", "prompt": "Summarize the following conversation.\n\n#Pers..."}
{"completion": "#Person1#'s looking for a set of keys and asks...", "prompt": "Summarize the following conversation.\n\n#Pers..."} 

I redacted the prompt and completion fields for brevity.

You can list available foundation models that support fine-tuning with the following command:

import boto3 
bedrock = boto3.client(service_name="bedrock")
bedrock_runtime = boto3.client(service_name="bedrock-runtime")

for model in bedrock.list_foundation_models(
    byCustomizationType="FINE_TUNING")["modelSummaries"]:
    for key, value in model.items():
        print(key, ":", value)
    print("-----\n")

Next, I create a model customization job. I specify the Cohere Command Light model ID that supports fine-tuning, set customization type to FINE_TUNING, and point to the Amazon S3 location of the training data. If needed, you can also adjust the hyperparameters for fine-tuning.

# Select the foundation model you want to customize
base_model_id = "cohere.command-light-text-v14:7:4k"

bedrock.create_model_customization_job(
    customizationType="FINE_TUNING",
    jobName=job_name,
    customModelName=model_name,
    roleArn=role,
    baseModelIdentifier=base_model_id,
    hyperParameters = {
        "epochCount": "1",
        "batchSize": "8",
        "learningRate": "0.00001",
    },
    trainingDataConfig={"s3Uri": "s3://path/to/train-summarization.jsonl"},
    outputDataConfig={"s3Uri": "s3://path/to/output"},
)

# Check for the job status
status = bedrock.get_model_customization_job(jobIdentifier=job_name)["status"]

Once the job is complete, you receive a unique model ID for your custom model. Your fine-tuned model is stored securely by Amazon Bedrock. To test and deploy your model, you need to purchase Provisioned Throughput.

Let’s see the results. I select one example from the dataset and ask the base model before fine-tuning, as well as the custom model after fine-tuning, to summarize the following dialog:

prompt = """Summarize the following conversation.\\n\\n
#Person1#: Hello. My name is John Sandals, and I've got a reservation.\\n
#Person2#: May I see some identification, sir, please?\\n
#Person1#: Sure. Here you are.\\n
#Person2#: Thank you so much. Have you got a credit card, Mr. Sandals?\\n
#Person1#: I sure do. How about American Express?\\n
#Person2#: Unfortunately, at the present time we take only MasterCard or VISA.\\n
#Person1#: No American Express? Okay, here's my VISA.\\n
#Person2#: Thank you, sir. You'll be in room 507, nonsmoking, with a queen-size bed. Do you approve, sir?\\n
#Person1#: Yeah, that'll be fine.\\n
#Person2#: That's great. This is your key, sir. If you need anything at all, anytime, just dial zero.\\n\\n
Summary: """

Use the Amazon Bedrock InvokeModel API to query the models.

body = {
    "prompt": prompt,
    "temperature": 0.5,
    "p": 0.9,
    "max_tokens": 512,
}

response = bedrock_runtime.invoke_model(
	# Use on-demand inference model ID for response before fine-tuning
    # modelId="cohere.command-light-text-v14",
	# Use ARN of your deployed custom model for response after fine-tuning
	modelId=provisioned_custom_model_arn,
    modelId=base_model_id, 
    body=json.dumps(body)
)

Here’s the base model response before fine-tuning:

#Person2# helps John Sandals with his reservation. John gives his credit card information and #Person2# confirms that they take only MasterCard and VISA. John will be in room 507 and #Person2# will be his host if he needs anything.

Here’s the response after fine-tuning, shorter and more to the point:

John Sandals has a reservation and checks in at a hotel. #Person2# takes his credit card and gives him a key.

Continued pre-training for Amazon Titan Text (preview)
Continued pre-training on Amazon Bedrock is available today in public preview for Amazon Titan Text models, including Titan Text Express and Titan Text Lite. To create a continued pre-training job in the console, choose Customize model, then choose Create Continued Pre-training job.

Amazon Bedrock - Custom Models

Here’s a quick demo again using boto3. Let’s assume you work at an investment company and want to continue pre-training the model with financial and analyst reports to make it more knowledgeable about financial industry terminology. For demo purposes, I selected a collection of Amazon shareholder letters as my training data.

To prepare for continued pre-training, I converted the dataset into JSON Lines format again and uploaded it to Amazon S3. Because I’m working with unlabeled data, each JSON line only needs to have the prompt field. You can specify up to 100,000 training data records and usually see positive effects after providing at least 1 billion tokens.

{"input": "Dear shareholders: As I sit down to..."}
{"input": "Over the last several months, we to..."}
{"input": "work came from optimizing the conne..."}
{"input": "of the Amazon shopping experience f..."}

I redacted the input fields for brevity.

Then, create a model customization job with customization type CONTINUED_PRE_TRAINING that points to the data. If needed, you can also adjust the hyperparameters for continued pre-training.

# Select the foundation model you want to customize
base_model_id = "amazon.titan-text-express-v1"

bedrock.create_model_customization_job(
    customizationType="CONTINUED_PRE_TRAINING",
    jobName=job_name,
    customModelName=model_name,
    roleArn=role,
    baseModelIdentifier=base_model_id,
    hyperParameters = {
        "epochCount": "10",
        "batchSize": "8",
        "learningRate": "0.00001",
    },
    trainingDataConfig={"s3Uri": "s3://path/to/train-continued-pretraining.jsonl"},
    outputDataConfig={"s3Uri": "s3://path/to/output"},
)

Once the job is complete, you receive another unique model ID. Your customized model is securely stored again by Amazon Bedrock. As with fine-tuning, you need to purchase Provisioned Throughput to test and deploy your model.

Things to know
Here are a couple of important things to know:

Data privacy and network security – With Amazon Bedrock, you are in control of your data, and all your inputs and customizations remain private to your AWS account. Your data, such as prompts, completions, custom models, and data used for fine-tuning or continued pre-training, is not used for service improvement and is never shared with third-party model providers. Your data remains in the AWS Region where the API call is processed. All data is encrypted in transit and at rest. You can use AWS PrivateLink to create a private connection between your VPC and Amazon Bedrock.

Billing – Amazon Bedrock charges for model customization, storage, and inference. Model customization is charged per tokens processed. This is the number of tokens in the training dataset multiplied by the number of training epochs. An epoch is one full pass through the training data during customization. Model storage is charged per month, per model. Inference is charged hourly per model unit using provisioned throughput. For detailed pricing information, see Amazon Bedrock Pricing.

Custom models and provisioned throughput – Amazon Bedrock allows you to run inference on custom models by purchasing provisioned throughput. This guarantees a consistent level of throughput in exchange for a term commitment. You specify the number of model units needed to meet your application’s performance needs. For evaluating custom models initially, you can purchase provisioned throughput hourly with no long-term commitment. With no commitment, a quota of one model unit is available per provisioned throughput. You can create up to two provisioned throughputs per account.

Availability
Fine-tuning support on Meta Llama 2, Cohere Command Light, and Amazon Titan Text FMs is available today in AWS Regions US East (N. Virginia) and US West (Oregon). Continued pre-training is available today in public preview in AWS Regions US East (N. Virginia) and US West (Oregon). To learn more, visit the Amazon Bedrock Developer Experience web page and check out the User Guide.

Customize FMs with Amazon Bedrock today!

— Antje

Knowledge Bases now delivers fully managed RAG experience in Amazon Bedrock

Post Syndicated from Antje Barth original https://aws.amazon.com/blogs/aws/knowledge-bases-now-delivers-fully-managed-rag-experience-in-amazon-bedrock/

Back in September, we introduced Knowledge Bases for Amazon Bedrock in preview. Starting today, Knowledge Bases for Amazon Bedrock is generally available.

With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for Retrieval Augmented Generation (RAG). Access to additional data helps the model generate more relevant, context-specific, and accurate responses without continuously retraining the FM. All information retrieved from knowledge bases comes with source attribution to improve transparency and minimize hallucinations. If you’re curious how this works, check out my previous post that includes a primer on RAG.

With today’s launch, Knowledge Bases gives you a fully managed RAG experience and the easiest way to get started with RAG in Amazon Bedrock. Knowledge Bases now manages the initial vector store setup, handles the embedding and querying, and provides source attribution and short-term memory needed for production RAG applications. If needed, you can also customize the RAG workflows to meet specific use case requirements or integrate RAG with other generative artificial intelligence (AI) tools and applications.

Fully managed RAG experience
Knowledge Bases for Amazon Bedrock manages the end-to-end RAG workflow for you. You specify the location of your data, select an embedding model to convert the data into vector embeddings, and have Amazon Bedrock create a vector store in your account to store the vector data. When you select this option (available only in the console), Amazon Bedrock creates a vector index in Amazon OpenSearch Serverless in your account, removing the need to manage anything yourself.

Knowledge bases for Amazon Bedrock

Vector embeddings include the numeric representations of text data within your documents. Each embedding aims to capture the semantic or contextual meaning of the data. Amazon Bedrock takes care of creating, storing, managing, and updating your embeddings in the vector store, and it ensures your data is always in sync with your vector store.

Amazon Bedrock now also supports two new APIs for RAG that handle the embedding and querying and provide the source attribution and short-term memory needed for production RAG applications.

With the new RetrieveAndGenerate API, you can directly retrieve relevant information from your knowledge bases and have Amazon Bedrock generate a response from the results by specifying a FM in your API call. Let me show you how this works.

Use the RetrieveAndGenerate API
To give it a try, navigate to the Amazon Bedrock console, create and select a knowledge base, then select Test knowledge base. For this demo, I created a knowledge base that has access to a PDF of Generative AI on AWS. I choose Select Model to specify a FM.

Knowledge Bases for Amazon Bedrock

Then, I ask, “What is Amazon Bedrock?”

Knowledge Bases for Amazon Bedrock

Behind the scenes, Amazon Bedrock converts the queries into embeddings, queries the knowledge base, and then augments the FM prompt with the search results as context information and returns the FM-generated response to my question. For multi-turn conversations, Knowledge Bases manages the short-term memory of the conversation to provide more contextual results.

Here’s a quick demo of how to use the APIs with the AWS SDK for Python (Boto3).

def retrieveAndGenerate(input, kbId):
    return bedrock_agent_runtime.retrieve_and_generate(
        input={
            'text': input
        },
        retrieveAndGenerateConfiguration={
            'type': 'KNOWLEDGE_BASE',
            'knowledgeBaseConfiguration': {
                'knowledgeBaseId': kbId,
                'modelArn': 'arn:aws:bedrock:us-east-1::foundation-model/anthropic.claude-instant-v1'
                }
            }
        )

response = retrieveAndGenerate("What is Amazon Bedrock?", "AES9P3MT9T")["output"]["text"]

The output of the RetrieveAndGenerate API includes the generated response, the source attribution, and the retrieved text chunks. In my demo, the API response looks like this (with some of the output redacted for brevity):


{ ... 
    'output': {'text': 'Amazon Bedrock is a managed service from AWS that ...'}, 
    'citations': 
        [{'generatedResponsePart': 
             {'textResponsePart': 
                 {'text': 'Amazon Bedrock is ...', 'span': {'start': 0, 'end': 241}}
             }, 
	      'retrievedReferences': 
			[{'content':
                 {'text': 'All AWS-managed service API activity...'}, 
				 'location': {'type': 'S3', 's3Location': {'uri': 's3://data-generative-ai-on-aws/gaia.pdf'}}}, 
		     {'content': 
			      {'text': 'Changing a portion of the image using ...'}, 
				  'location': {'type': 'S3', 's3Location': {'uri': 's3://data-generative-ai-on-aws/gaia.pdf'}}}, ...]
        ...}]
}

The generated response looks like this:

Amazon Bedrock is a managed service that offers a serverless experience for generative AI through a simple API. It provides access to foundation models from Amazon and third parties for tasks like text generation, image generation, and building conversational agents. Data processed through Amazon Bedrock remains private and encrypted.

Customize RAG workflows
If you want to process the retrieved text chunks further, see the relevance scores of the retrievals, or develop your own orchestration for text generation, you can use the new Retrieve API. This API converts user queries into embeddings, searches the knowledge base, and returns the relevant results, giving you more control to build custom workflows on top of the semantic search results.

Use the Retrieve API
In the Amazon Bedrock console, I toggle the switch to disable Generate responses.

Knowledge Bases for Amazon Bedrock

Then, I ask again, “What is Amazon Bedrock?” This time, the output shows me the retrieval results with links to the source documents where the text chunks came from.

Knowledge Bases for Amazon Bedrock

Here’s how to use the Retrieve API with boto3.

import boto3

bedrock_agent_runtime = boto3.client(
    service_name = "bedrock-agent-runtime"
)

def retrieve(query, kbId, numberOfResults=5):
    return bedrock_agent_runtime.retrieve(
        retrievalQuery= {
            'text': query
        },
        knowledgeBaseId=kbId,
        retrievalConfiguration= {
            'vectorSearchConfiguration': {
                'numberOfResults': numberOfResults
            }
        }
    )

response = retrieve("What is Amazon Bedrock?", "AES9P3MT9T")["retrievalResults"]

The output of the Retrieve API includes the retrieved text chunks, the location type and URI of the source data, and the scores of the retrievals. The score helps to determine chunks that match more closely with the query.

In my demo, the API response looks like this (with some of the output redacted for brevity):

[{'content': {'text': 'Changing a portion of the image using ...'},
  'location': {'type': 'S3',
   's3Location': {'uri': 's3://data-generative-ai-on-aws/gaia.pdf'}},
  'score': 0.7329834},
 {'content': {'text': 'back to the user in natural language. For ...'},
  'location': {'type': 'S3',
   's3Location': {'uri': 's3://data-generative-ai-on-aws/gaia.pdf'}},
  'score': 0.7331088},
...]
		 

To further customize your RAG workflows, you can define a custom chunking strategy and select a custom vector store.

Custom chunking strategy – To enable effective retrieval from your data, a common practice is to first split the documents into manageable chunks. This enhances the model’s capacity to comprehend and process information more effectively, leading to improved relevant retrievals and generation of coherent responses. Knowledge Bases for Amazon Bedrock manages the chunking of your documents.

When you configure the data source for your knowledge base, you can now define a chunking strategy. Default chunking splits data into chunks of up to 200 tokens and is optimized for question-answer tasks. Use default chunking when you are not sure of the optimal chunk size for your data.

You also have the option to specify a custom chunk size and overlap with fixed-size chunking. Use fixed-size chunking if you know the optimal chunk size and overlap for your data (based on file attributes, accuracy testing, and so on). An overlap between chunks in the recommended range of 0–20 percent can help improve accuracy. Higher overlap can lead to decreased relevancy scores.

If you select to create one embedding per document, Knowledge Bases keeps each file as a single chunk. Use this option if you don’t want Amazon Bedrock to chunk your data, for example, if you want to chunk your data offline using an algorithm that is specific to your use case. Common use cases include code documentation.

Custom vector store – You can also select a custom vector store. The available vector database options include vector engine for Amazon OpenSearch Serverless, Pinecone, and Redis Enterprise Cloud. To use a custom vector store, you must create a new, empty vector database from the list of supported options and provide the vector database index name as well as index field and metadata field mappings. This vector database will need to be for exclusive use with Amazon Bedrock.

Knowledge Bases for Amazon Bedrock

Integrate RAG with other generative AI tools and applications
If you want to build an AI assistant that can perform multistep tasks and access company data sources to generate more relevant and context-aware responses, you can integrate Knowledge Bases with Agents for Amazon Bedrock. You can also use the Knowledge Bases retrieval plugin for LangChain to integrate RAG workflows into your generative AI applications.

Availability
Knowledge bases for Amazon Bedrock is available today in AWS Regions US East (N. Virginia) and US West (Oregon).

Learn more

— Antje

Amazon Transcribe Call Analytics adds new generative AI-powered call summaries (preview)

Post Syndicated from Veliswa Boya original https://aws.amazon.com/blogs/aws/amazon-transcribe-call-analytics-adds-new-generative-ai-powered-call-summaries-preview/

We are announcing generative artificial intelligence (AI)-powered call summarization in Amazon Transcribe Call Analytics in preview. Powered by Amazon Bedrock, this feature helps businesses improve customer experience, and agent and supervisor productivity by automatically summarizing customer service calls. Amazon Transcribe Call Analytics provides machine learning (ML)-powered analytics that allows contact centers to understand the sentiment, trends, and policy compliance of customer conversations to improve their experience and identify crucial feedback. A single API call is all it takes to extract transcripts, rich insights, and summaries from your customer conversations.

We understand that as a business, you want to maintain an accurate historical record of key conversation points, including action items associated with each conversation. To do this, agents summarize notes after the conversation has ended and enter these in their CRM system, a process that is time-consuming and subject to human error. Now imagine the customer trust erosion that follows when the agent fails to correctly capture and act upon important action items discussed during conversations.

How it works
Starting today, to assist agents and supervisors with the summarization of customer conversations, Amazon Transcribe Call Analytics will generate a concise summary of a contact center interaction that captures key components such as why the customer called, how the issue was addressed, and what follow-up actions were identified. After completing a customer interaction, agents can directly proceed to help the next customer since they don’t have to summarize a conversation, resulting in reduced customer wait times and improved agent productivity. Further, supervisors can review the summary when investigating a customer issue to get a gist of the conversation, without having to listen to the entire call recording or read the transcript.

Exploring Amazon Transcribe Call Analytics in the console
To see how this works visually, I first create an Amazon Simple Storage Service (Amazon S3) bucket in the relevant AWS Region. I then upload the audio file to the S3 bucket.

Audio file in S3 bucket

To create an analytics job that transcribes the audio and provides additional analytics about the conversation that the customer and the agent were having, I go to the Amazon Transcribe Call Analytics console. I select Post-call Analytics in the left hand navigation bar and then choose Create job.

Create Post-call analytics job

Next I enter a job name making sure to keep the language settings based on the language in the audio file.

Job settings

In the Amazon S3 URI path, I provide the link to the audio file uploaded in the first screenshot shown in this post.

Audio file details

In Role name, I select Create an IAM role which will have access to the Amazon S3 bucket, then choose Next.

Create IAM Role

I enable Generative call summarization, and then choose Create job.

Configure job

After a few minutes, the job’s status will change from In progress to Complete, indicating that it was completed successfully.

Job status

Select the job, and the next screen will show the transcript and a new tab, Generative call summarization – preview.

You can also download the transcript to view the analytics and summary.

Now available
Generative call summarization in Amazon Transcribe Call Analytics is available today in English in US East (N. Virginia) and US West (Oregon).

With generative call summarization in Amazon Transcribe Call Analytics, you pay as you go and are billed monthly based on tiered pricing. For more information, see Amazon Transcribe pricing.

Learn more:

Veliswa

Build generative AI apps using AWS Step Functions and Amazon Bedrock

Post Syndicated from Marcia Villalba original https://aws.amazon.com/blogs/aws/build-generative-ai-apps-using-aws-step-functions-and-amazon-bedrock/

Today we are announcing two new optimized integrations for AWS Step Functions with Amazon Bedrock. Step Functions is a visual workflow service that helps developers build distributed applications, automate processes, orchestrate microservices, and create data and machine learning (ML) pipelines.

In September, we made available Amazon Bedrock, the easiest way to build and scale generative artificial intelligence (AI) applications with foundation models (FMs). Bedrock offers a choice of foundation models from leading providers like AI21 Labs, Anthropic, Cohere, Stability AI, and Amazon, along with a broad set of capabilities that customers need to build generative AI applications, while maintaining privacy and security. You can use Amazon Bedrock from the AWS Management Console, AWS Command Line Interface (AWS CLI), or AWS SDKs.

The new Step Functions optimized integrations with Amazon Bedrock allow you to orchestrate tasks to build generative AI applications using Amazon Bedrock, as well as to integrate with over 220 AWS services. With Step Functions, you can visually develop, inspect, and audit your workflows. Previously, you needed to invoke an AWS Lambda function to use Amazon Bedrock from your workflows, adding more code to maintain them and increasing the costs of your applications.

Step Functions provides two new optimized API actions for Amazon Bedrock:

  • InvokeModel – This integration allows you to invoke a model and run the inferences with the input provided in the parameters. Use this API action to run inferences for text, image, and embedding models.
  • CreateModelCustomizationJob – This integration creates a fine-tuning job to customize a base model. In the parameters, you specify the foundation model and the location of the training data. When the job is completed, your custom model is ready to be used. This is an asynchronous API, and this integration allows Step Functions to run a job and wait for it to complete before proceeding to the next state. This means that the state machine execution will pause while the create model customization job is running and will resume automatically when the task is complete.

Optimized connectors

The InvokeModel API action accepts requests and responses that are up to 25 MB. However, Step Functions has a 256 kB limit on state payload input and output. In order to support larger payloads with this integration, you can define an Amazon Simple Storage Service (Amazon S3) bucket where the InvokeModel API reads data from and writes the result to. These configurations can be provided in the parameters section of the API action configuration parameters section.

How to get started with Amazon Bedrock and AWS Step Functions
Before getting started, ensure that you create the state machine in a Region where Amazon Bedrock is available. For this example, use US East (N. Virginia), us-east-1.

From the AWS Management Console, create a new state machine. Search for “bedrock,” and the two available API actions will appear. Drag the InvokeModel to the state machine.

Using the invoke model connector

You can now configure that state in the menu on the right. First, you can define which foundation model you want to use. Pick a model from the list, or get the model dynamically from the input.

Then you need to configure the model parameters. You can enter the inference parameters in the text box or load the parameters from Amazon S3.

Configuration for the API Action

If you keep scrolling in the API action configuration, you can specify additional configuration options for the API, such as the S3 destination bucket. When this field is specified, the API action stores the API response in the specified bucket instead of returning it to the state output. Here, you can also specify the content type for the requests and responses.

Additional configuration for the connector

When you finish configuring your state machine, you can create and run it. When the state machine runs, you can visualize the execution details, select the Amazon Bedrock state, and check its inputs and outputs.

Executing the state machine

Using Step Functions, you can build state machines as extensively as you need, combining different services to solve many problems. For example, you can use Step Functions with Amazon Bedrock to create applications using prompt chaining. This is a technique for building complex generative AI applications by passing multiple smaller and simpler prompts to the FM instead of a very long and detailed prompt. To build a prompt chain, you can create a state machine that calls Amazon Bedrock multiple times to get an inference for each of the smaller prompts. You can use the parallel state to run all these tasks in parallel and then use an AWS Lambda function that unifies the responses of the parallel tasks into one response and generates a result.

Available now
AWS Step Functions optimized integrations for Amazon Bedrock are limited to the AWS Regions where Amazon Bedrock is available.

You can get started with Step Functions and Amazon Bedrock by trying out a sample project from the Step Functions console.

Marcia

The attendee’s guide to the AWS re:Invent 2023 Compute track

Post Syndicated from Chris Munns original https://aws.amazon.com/blogs/compute/the-attendees-guide-to-the-aws-reinvent-2023-compute-track/

This post by Art Baudo – Principal Product Marketing Manager – AWS EC2, and Pranaya Anshu – Product Marketing Manager – AWS EC2

We are just a few weeks away from AWS re:Invent 2023, AWS’s biggest cloud computing event of the year. This event will be a great opportunity for you to meet other cloud enthusiasts, find productive solutions that can transform your company, and learn new skills through 2000+ learning sessions.

Even if you are not able to join in person, you can catch-up with many of the sessions on-demand and even watch the keynote and innovation sessions live.

If you’re able to join us, just a reminder we offer several types of sessions which can help maximize your learning in a variety of AWS topics. Breakout sessions are lecture-style 60-minute informative sessions presented by AWS experts, customers, or partners. These sessions are recorded and uploaded a few days after to the AWS Events YouTube channel.

re:Invent attendees can also choose to attend chalk-talks, builder sessions, workshops, or code talk sessions. Each of these are live non-recorded interactive sessions.

  • Chalk-talk sessions: Attendees will interact with presenters, asking questions and using a whiteboard in session.
  • Builder Sessions: Attendees participate in a one-hour session and build something.
  • Workshops sessions: Attendees join a two-hour interactive session where they work in a small team to solve a real problem using AWS services.
  • Code talk sessions: Attendees participate in engaging code-focused sessions where an expert leads a live coding session.

To start planning your re:Invent week, check-out some of the Compute track sessions below. If you find a session you’re interested in, be sure to reserve your seat for it through the AWS attendee portal.

Explore the latest compute innovations

This year AWS compute services have launched numerous innovations: From the launch of over 100 new Amazon EC2 instances, to the general availability of Amazon EC2 Trn1n instances powered by AWS Trainium and Amazon EC2 Inf2 instances powered by AWS Inferentia2, to a new way to reserve GPU capacity with Amazon EC2 Capacity Blocks for ML. There’s a lot of exciting launches to take in.

Explore some of these latest and greatest innovations in the following sessions:

  • CMP102 | What’s new with Amazon EC2
    Provides an overview on the latest Amazon EC2 innovations. Hear about recent Amazon EC2 launches, learn how about differences between Amazon EC2 instances families, and how you can use a mix of instances to deliver on your cost, performance, and sustainability goals.
  • CMP217 | Select and launch the right instance for your workload and budget
    Learn how to select the right instance for your workload and budget. This session will focus on innovations including Amazon EC2 Flex instances and the new generation of Intel, AMD, and AWS Graviton instances.
  • CMP219-INT | Compute innovation for any application, anywhere
    Provides you with an understanding of the breadth and depth of AWS compute offerings and innovation. Discover how you can run any application, including enterprise applications, HPC, generative artificial intelligence (AI), containers, databases, and games, on AWS.

Customer experiences and applications with machine learning

Machine learning (ML) has been evolving for decades and has an inflection point with generative AI applications capturing widespread attention and imagination. More customers, across a diverse set of industries, choose AWS compared to any other major cloud provider to build, train, and deploy their ML applications. Learn about the generative AI infrastructure at Amazon or get hands-on experience building ML applications through our ML focused sessions, such as the following:

Discover what powers AWS compute

AWS has invested years designing custom silicon optimized for the cloud to deliver the best price performance for a wide range of applications and workloads using AWS services. Learn more about the AWS Nitro System, processors at AWS, and ML chips.

Optimize your compute costs

At AWS, we focus on delivering the best possible cost structure for our customers. Frugality is one of our founding leadership principles. Cost effective design continues to shape everything we do, from how we develop products to how we run our operations. Come learn of new ways to optimize your compute costs through AWS services, tools, and optimization strategies in the following sessions:

Check out workload-specific sessions

Amazon EC2 offers the broadest and deepest compute platform to help you best match the needs of your workload. More SAP, high performance computing (HPC), ML, and Windows workloads run on AWS than any other cloud. Join sessions focused around your specific workload to learn about how you can leverage AWS solutions to accelerate your innovations.

Hear from AWS customers

AWS serves millions of customers of all sizes across thousands of use cases, every industry, and around the world. Hear customers dive into how AWS compute solutions have helped them transform their businesses.

Ready to unlock new possibilities?

The AWS Compute team looks forward to seeing you in Las Vegas. Come meet us at the Compute Booth in the Expo. And if you’re looking for more session recommendations, check-out additional re:Invent attendee guides curated by experts.

Use generative AI with Amazon EMR, Amazon Bedrock, and English SDK for Apache Spark to unlock insights

Post Syndicated from Saurabh Bhutyani original https://aws.amazon.com/blogs/big-data/use-generative-ai-with-amazon-emr-amazon-bedrock-and-english-sdk-for-apache-spark-to-unlock-insights/

In this era of big data, organizations worldwide are constantly searching for innovative ways to extract value and insights from their vast datasets. Apache Spark offers the scalability and speed needed to process large amounts of data efficiently.

Amazon EMR is the industry-leading cloud big data solution for petabyte-scale data processing, interactive analytics, and machine learning (ML) using open source frameworks such as Apache Spark, Apache Hive, and Presto. Amazon EMR is the best place to run Apache Spark. You can quickly and effortlessly create managed Spark clusters from the AWS Management Console, AWS Command Line Interface (AWS CLI), or Amazon EMR API. You can also use additional Amazon EMR features, including fast Amazon Simple Storage Service (Amazon S3) connectivity using the Amazon EMR File System (EMRFS), integration with the Amazon EC2 Spot market and the AWS Glue Data Catalog, and EMR Managed Scaling to add or remove instances from your cluster. Amazon EMR Studio is an integrated development environment (IDE) that makes it straightforward for data scientists and data engineers to develop, visualize, and debug data engineering and data science applications written in R, Python, Scala, and PySpark. EMR Studio provides fully managed Jupyter notebooks, and tools like Spark UI and YARN Timeline Service to simplify debugging.

To unlock the potential hidden within the data troves, it’s essential to go beyond traditional analytics. Enter generative AI, a cutting-edge technology that combines ML with creativity to generate human-like text, art, and even code. Amazon Bedrock is the most straightforward way to build and scale generative AI applications with foundation models (FMs). Amazon Bedrock is a fully managed service that makes FMs from Amazon and leading AI companies available through an API, so you can quickly experiment with a variety of FMs in the playground, and use a single API for inference regardless of the models you choose, giving you the flexibility to use FMs from different providers and keep up to date with the latest model versions with minimal code changes.

In this post, we explore how you can supercharge your data analytics with generative AI using Amazon EMR, Amazon Bedrock, and the pyspark-ai library. The pyspark-ai library is an English SDK for Apache Spark. It takes instructions in English language and compiles them into PySpark objects like DataFrames. This makes it straightforward to work with Spark, allowing you to focus on extracting value from your data.

Solution overview

The following diagram illustrates the architecture for using generative AI with Amazon EMR and Amazon Bedrock.

Solution Overview

EMR Studio is a web-based IDE for fully managed Jupyter notebooks that run on EMR clusters. We interact with EMR Studio Workspaces connected to a running EMR cluster and run the notebook provided as part of this post. We use the New York City Taxi data to garner insights into various taxi rides taken by users. We ask the questions in natural language on top of the data loaded in Spark DataFrame. The pyspark-ai library then uses the Amazon Titan Text FM from Amazon Bedrock to create a SQL query based on the natural language question. The pyspark-ai library takes the SQL query, runs it using Spark SQL, and provides results back to the user.

In this solution, you can create and configure the required resources in your AWS account with an AWS CloudFormation template. The template creates the AWS Glue database and tables, S3 bucket, VPC, and other AWS Identity and Access Management (IAM) resources that are used in the solution.

The template is designed to demonstrate how to use EMR Studio with the pyspark-ai package and Amazon Bedrock, and is not intended for production use without modification. Additionally, the template uses the us-east-1 Region and may not work in other Regions without modification. The template creates resources that incur costs while they are in use. Follow the cleanup steps at the end of this post to delete the resources and avoid unnecessary charges.

Prerequisites

Before you launch the CloudFormation stack, ensure you have the following:

  • An AWS account that provides access to AWS services
  • An IAM user with an access key and secret key to configure the AWS CLI, and permissions to create an IAM role, IAM policies, and stacks in AWS CloudFormation
  • The Titan Text G1 – Express model is currently in preview, so you need to have preview access to use it as part of this post

Create resources with AWS CloudFormation

The CloudFormation creates the following AWS resources:

  • A VPC stack with private and public subnets to use with EMR Studio, route tables, and NAT gateway.
  • An EMR cluster with Python 3.9 installed. We are using a bootstrap action to install Python 3.9 and other relevant packages like pyspark-ai and Amazon Bedrock dependencies. (For more information, refer to the bootstrap script.)
  • An S3 bucket for the EMR Studio Workspace and notebook storage.
  • IAM roles and policies for EMR Studio setup, Amazon Bedrock access, and running notebooks

To get started, complete the following steps:

  1. Choose Launch Stack:
    Launch Button
  2. Select I acknowledge that this template may create IAM resources.

The CloudFormation stack takes approximately 20–30 minutes to complete. You can monitor its progress on the AWS CloudFormation console. When its status reads CREATE_COMPLETE, your AWS account will have the resources necessary to implement this solution.

Create EMR Studio

Now you can create an EMR Studio and Workspace to work with the notebook code. Complete the following steps:

  1. On the EMR Studio console, choose Create Studio.
  2. Enter the Studio Name as GenAI-EMR-Studio and provide a description.
  3. In the Networking and security section, specify the following:
    • For VPC, choose the VPC you created as part of the CloudFormation stack that you deployed. Get the VPC ID using the CloudFormation outputs for the VPCID key.
    • For Subnets, choose all four subnets.
    • For Security and access, select Custom security group.
    • For Cluster/endpoint security group, choose EMRSparkAI-Cluster-Endpoint-SG.
    • For Workspace security group, choose EMRSparkAI-Workspace-SG.VPC Networking and Security
  4. In the Studio service role section, specify the following:
    • For Authentication, select AWS Identity and Access Management (IAM).
    • For AWS IAM service role, choose EMRSparkAI-StudioServiceRole.
  5. In the Workspace storage section, browse and choose the S3 bucket for storage starting with emr-sparkai-<account-id>.
  6. Choose Create Studio.Create Studio
  7. When the EMR Studio is created, choose the link under Studio Access URL to access the Studio.
  8. When you’re in the Studio, choose Create workspace.
  9. Add emr-genai as the name for the Workspace and choose Create workspace.
  10. When the Workspace is created, choose its name to launch the Workspace (make sure you’ve disabled any pop-up blockers).

Big data analytics using Apache Spark with Amazon EMR and generative AI

Now that we have completed the required setup, we can start performing big data analytics using Apache Spark with Amazon EMR and generative AI.

As a first step, we load a notebook that has the required code and examples to work with the use case. We use NY Taxi dataset, which contains details about taxi rides.

  1. Download the notebook file NYTaxi.ipynb and upload it to your Workspace by choosing the upload icon.
  2. After the notebook is imported, open the notebook and choose PySpark as the kernel.

PySpark AI by default uses OpenAI’s ChatGPT4.0 as the LLM model, but you can also plug in models from Amazon Bedrock, Amazon SageMaker JumpStart, and other third-party models. For this post, we show how to integrate the Amazon Bedrock Titan model for SQL query generation and run it with Apache Spark in Amazon EMR.

  1. To get started with the notebook, you need to associate the Workspace to a compute layer. To do so, choose the Compute icon in the navigation pane and choose the EMR cluster created by the CloudFormation stack.
  2. Configure the Python parameters to use the updated Python 3.9 package with Amazon EMR:
    %%configure -f
    {
    "conf": {
    "spark.executorEnv.PYSPARK_PYTHON": "/usr/local/python3.9.18/bin/python3.9",
    "spark.yarn.appMasterEnv.PYSPARK_PYTHON": "/usr/local/python3.9.18/bin/python3.9"
    }
    }

  3. Import the necessary libraries:
    from pyspark_ai import SparkAI
    from pyspark.sql import SparkSession
    from langchain.chat_models import ChatOpenAI
    from langchain.llms.bedrock import Bedrock
    import boto3
    import os

  4. After the libraries are imported, you can define the LLM model from Amazon Bedrock. In this case, we use amazon.titan-text-express-v1. You need to enter the Region and Amazon Bedrock endpoint URL based on your preview access for the Titan Text G1 – Express model.
    boto3_bedrock = boto3.client('bedrock-runtime', '<region>', endpoint_url='<bedrock endpoint url>')
    llm = Bedrock(
    model_id="amazon.titan-text-express-v1",
    client=boto3_bedrock)

  5. Connect Spark AI to the Amazon Bedrock LLM model for SQL query generation based on questions in natural language:
    #Connecting Spark AI to the Bedrock Titan LLM
    spark_ai = SparkAI(llm = llm, verbose=False)
    spark_ai.activate()

Here, we have initialized Spark AI with verbose=False; you can also set verbose=True to see more details.

Now you can read the NYC Taxi data in a Spark DataFrame and use the power of generative AI in Spark.

  1. For example, you can ask the count of the number of records in the dataset:
    taxi_records.ai.transform("count the number of records in this dataset").show()

We get the following response:

> Entering new AgentExecutor chain...
Thought: I need to count the number of records in the table.
Action: query_validation
Action Input: SELECT count(*) FROM spark_ai_temp_view_ee3325
Observation: OK
Thought: I now know the final answer.
Final Answer: SELECT count(*) FROM spark_ai_temp_view_ee3325
> Finished chain.
+----------+
| count(1)|
+----------+
|2870781820|
+----------+

Spark AI internally uses LangChain and SQL chain, which hide the complexity from end-users working with queries in Spark.

The notebook has a few more example scenarios to explore the power of generative AI with Apache Spark and Amazon EMR.

Clean up

Empty the contents of the S3 bucket emr-sparkai-<account-id>, delete the EMR Studio Workspace created as part of this post, and then delete the CloudFormation stack that you deployed.

Conclusion

This post showed how you can supercharge your big data analytics with the help of Apache Spark with Amazon EMR and Amazon Bedrock. The PySpark AI package allows you to derive meaningful insights from your data. It helps reduce development and analysis time, reducing time to write manual queries and allowing you to focus on your business use case.


About the Authors

Saurabh Bhutyani is a Principal Analytics Specialist Solutions Architect at AWS. He is passionate about new technologies. He joined AWS in 2019 and works with customers to provide architectural guidance for running generative AI use cases, scalable analytics solutions and data mesh architectures using AWS services like Amazon Bedrock, Amazon SageMaker, Amazon EMR, Amazon Athena, AWS Glue, AWS Lake Formation, and Amazon DataZone.

Harsh Vardhan is an AWS Senior Solutions Architect, specializing in analytics. He has over 8 years of experience working in the field of big data and data science. He is passionate about helping customers adopt best practices and discover insights from their data.

Amazon Bedrock now provides access to Meta’s Llama 2 Chat 13B model

Post Syndicated from Sébastien Stormacq original https://aws.amazon.com/blogs/aws/amazon-bedrock-now-provides-access-to-llama-2-chat-13b-model/

Today, we’re announcing the availability of Meta’s Llama 2 Chat 13B large language model (LLM) on Amazon Bedrock. With this launch, Amazon Bedrock becomes the first public cloud service to offer a fully managed API for Llama 2, Meta’s next-generation LLM. Now, organizations of all sizes can access Llama 2 Chat models on Amazon Bedrock without having to manage the underlying infrastructure. This is a step change in accessibility.

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, including AI21 Labs, Anthropic, Cohere, Stability AI, Amazon, and now Meta, along with a broad set of capabilities to build generative AI applications, simplifying the development while maintaining privacy and security. You can read more about Amazon Bedrock in Antje’s post here.

Llama 2 is a family of publicly available LLMs by Meta. The Llama 2 base model was pre-trained on 2 trillion tokens from online public data sources. According to Meta, the training of Llama 2 13B consumed 184,320 GPU/hour. That’s the equivalent of 21.04 years of a single GPU, not accounting for bissextile years.

Built on top of the base model, the Llama 2 Chat model is optimized for dialog use cases. It is fine-tuned with over 1 million human annotations (a technique known as reinforcement learning from human feedback or RLHF) and has undergone testing by Meta to identify performance gaps and mitigate potentially problematic responses in chat use cases, such as offensive or inappropriate responses.

To promote a responsible, collaborative AI innovation ecosystem, Meta established a range of resources for all who use Llama 2: individuals, creators, developers, researchers, academics, and businesses of any size. In particular, I like the Meta Responsible Use Guide, a resource for developers that provides best practices and considerations for building products powered by LLMs in a responsible manner, covering various stages of development from inception to deployment. This guide fits well in the set of AWS tools and resources to build AI responsibly.

You can now integrate the LLama 2 Chat model in your applications written in any programming language by calling the Amazon Bedrock API or using the AWS SDKs or the AWS Command Line Interface (AWS CLI).

Llama 2 Chat in action
Those of you who read the AWS News blog regularly know we like to show you the technologies we write about. So let’s write code to interact with Llama2.

I was lucky enough to talk at the AWS UG Perú Conf a few weeks ago. Jeff and Marcia were there too. Jeff opened the conference with an inspiring talk about generative AI, and he used a wall of generated images of llamas, the emblematic animal from Perú. So what better subject to talk about with Llama 2 Chat than llamas?

(And before writing code, I can’t resist sharing two photos of llamas I took during my visit to Machu Picchu)

A white llama at Machu Picchu A brown llama at Machu Picchu

To get started with a new model on Bedrock, I first navigate to Amazon Bedrock on the console. I select Model access on the bottom left pane, then select the Edit button on the top right side, and enable access to the Llama 2 Chat model.

Bedrock Llama2 Grant Access

In the left navigation bar, under Playgrounds, I select Chat to interact with the model without writing any code.

Bedrock chat playground for llama2

Now that I know I can access the model, I open a code editor on my laptop. I assume you have the AWS Command Line Interface (AWS CLI) configured, which will allow the AWS SDK to locate your AWS credentials. I use Python for this demo, but I want to show that Bedrock can be called from any language. I also share a public gist with the same code sample written in the Swift programming language.

Returning to Python, I first run the ListFoundationModels API call to discover the modelId for Llama 2 Chat 13B.

import boto3

bedrock = boto3.client(service_name='bedrock', region_name='us-east-1')
listModels = bedrock.list_foundation_models(byProvider='meta')
print("\n".join(list(map(lambda x: f"{x['modelName']} : { x['modelId'] }", listModels['modelSummaries']))))

Running this code produces the list:

Llama 2 Chat 13B : meta.llama2-13b-chat-v1

I select meta-llama2-chat-13b model ID and write the code to send a prompt to the LLama 2 Chat 13B model.

import boto3
import json

llamaModelId = 'meta.llama2-13b-chat-v1' 
prompt = "What is the difference between a llama and an alpaca?"

llamaPayload = json.dumps({ 
	'prompt': prompt,
    'max_gen_len': 512,
	'top_p': 0.9,
	'temperature': 0.2
})

bedrock_runtime = boto3.client(
    service_name='bedrock-runtime', 
    region_name='us-east-1'
)
response = bedrock_runtime.invoke_model(
    body=llamaPayload, 
    modelId=llamaModelId, 
    accept='application/json', 
    contentType='application/json'
)
body = response.get('body').read().decode('utf-8')
response_body = json.loads(body)
print(response_body['generation'].strip())

The response is printed:

Llamas and alpacas are both members of the camelid family, 
but they are different species with distinct physical and behavioral characteristics. 
Here are some of the main differences: (...)

I redacted the answer for brevity.

You can tune the different request parameters to see how they influence the response.

Optimizing your prompts
To get the best results out of the Llama 2 Chat model, you can experiment with a couple of prompt engineering techniques, such as using roles or chain-of-thought prompts.

Using roles, you tell the model how to behave by giving it a role and instructions before asking your question. For example:

Prompt: You are a teacher. You explain things for six-year old kids.
What is the difference between a llama and an alpaca?

Answer: Great question! Both llamas and alpacas are animals that live in South America, and they look a little bit similar. But there are some differences that we can talk about.
First, let's talk about their fur. Llamas have longer fur than alpacas. It's like they have a big, fluffy coat that helps them stay warm in the cold weather. Alpacas, on the other hand, have shorter fur that's a little bit smoother.
Another difference is their ears. Llamas have banana-shaped ears that are really big, while alpacas have small, triangular ears.
Finally, let's talk about their size. Llamas are generally bigger than alpacas. They can grow up to 6 feet tall and weigh a lot, while alpacas are usually smaller, only growing up to 3 feet tall.
So, those are some of the main differences between llamas and alpacas. They're both really cool animals, and it's fun to learn about them!

With chain-of-thought prompts, you ask the model to explain each step that led to the answer. For example:

Prompt: You are a a very intelligent bot with exceptional critical thinking.
I went to the market and bought 10 apples. I gave 2 apples to your friend and 2 to the helper. I then went and bought 5 more apples and ate 1. How many apples did I remain with?
Let's think step by step.

Answer:
1. You went to the market and bought 10 apples.
2. You gave 2 apples to your friend.
3. You gave 2 apples to the helper.
4. You went back to the market and bought 5 more apples.
5. You ate 1 apple.
Now, let's count how many apples you have:
10 apples (from the first trip to the market) - 2 apples (given to your friend) - 2 apples (given to the helper) = 6 apples
6 apples + 5 apples (from the second trip to the market) = 11 apples
11 apples - 1 apple (that you ate) = 10 apples
Therefore, you remain with 10 apples.
I hope this helps! Do you have any more questions or would you like to play again?

Meta shared more examples in section 4.2 of their getting to know Llama notebook.

Availability
The Llama 2 Chat model is available today for all AWS customers in two of the AWS Regions where Bedrock is available: US East (N. Virginia) and US West (Oregon).

You will be charged for model inference. You can choose to be charged on a pay-as-you-go basis, with no upfront or recurring fees; AWS charges per processed input and output tokens. Or you can provision sufficient throughput to meet your application’s performance requirements in exchange for a time-based term commitment. The Bedrock pricing page has the details.

With this information, you’re prepared to start using Amazon Bedrock and the Llama 2 Chat model in your applications.

Go build!

— seb

Amazon Bedrock now provides access to Cohere Command Light and Cohere Embed English and multilingual models

Post Syndicated from Sébastien Stormacq original https://aws.amazon.com/blogs/aws/amazon-bedrock-now-provides-access-to-cohere-command-light-and-cohere-embed-english-and-multilingual-models/

Cohere provides text generation and representation models powering business applications to generate text, summarize, search, cluster, classify, and utilize Retrieval Augmented Generation (RAG). Today, we’re announcing the availability of Cohere Command Light and Cohere Embed English and multilingual models on Amazon Bedrock. They’re joining the already available Cohere Command model.

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, including AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon, along with a broad set of capabilities to build generative AI applications, simplifying the development while maintaining privacy and security. With this launch, Amazon Bedrock further expands the breadth of model choices to help you build and scale enterprise-ready generative AI. You can read more about Amazon Bedrock in Antje’s post here.

Command is Cohere’s flagship text generation model. It is trained to follow user commands and to be useful in business applications. Embed is a set of models trained to produce high-quality embeddings from text documents.

Embeddings are one of the most fascinating concepts in machine learning (ML). They are central to many applications that process natural language, recommendations, and search algorithms. Given any type of document, text, image, video, or sound, it is possible to transform it into a suite of numbers, known as a vector. Embeddings refer specifically to the technique of representing data as vectors in such a way that it captures meaningful information, semantic relationships, or contextual characteristics. In simple terms, embeddings are useful because the vectors representing similar documents are “close” to each other. In more formal terms, embeddings translate semantic similarity as perceived by humans to proximity in a vector space. Embeddings are typically generated through training algorithms or models.

Cohere Embed is a family of models trained to generate embeddings from text documents. Cohere Embed comes in two forms, an English language model and a multilingual model, both of which are now available in Amazon Bedrock.

There are three main use cases for text embeddings:

Semantic searches – Embeddings enable searching collections of documents by meaning, which leads to search systems that better incorporate context and user intent compared to existing keyword-matching systems.

Text Classification – Build systems that automatically categorize text and take action based on the type. For example, an email filtering system might decide to route one message to sales and escalate another message to tier-two support.

Retrieval Augmented Generation (RAG) – Improve the quality of a large language model (LLM) text generation by augmenting your prompts with data provided in context. The external data used to augment your prompts can come from multiple data sources, such as document repositories, databases, or APIs.

Imagine you have hundreds of documents describing your company policies. Due to the limited size of prompts accepted by LLMs, you have to select relevant parts of these documents to be included as context into prompts. The solution is to transform all your documents into embeddings and store them in a vector database, such as OpenSearch.

When a user wants to query this corpus of documents, you transform the user’s natural language query into a vector and perform a similarity search on the vector database to find the most relevant documents for this query. Then, you embed (pun intended) the original query from the user and the relevant documents surfaced by the vector database together in a prompt for the LLM. Including relevant documents in the context of the prompt helps the LLM generate more accurate and relevant answers.

You can now integrate Cohere Command Light and Embed models in your applications written in any programming language by calling the Bedrock API or using the AWS SDKs or the AWS Command Line Interface (AWS CLI).

Cohere Embed in action
Those of you who regularly read the AWS News Blog know we like to show you the technologies we write about.

We’re launching three distinct models today: Cohere Command Light, Cohere Embed English, and Cohere Embed multilingual. Writing code to invoke Cohere Command Light is no different than for Cohere Command, which is already part of Amazon Bedrock. So for this example, I decided to show you how to write code to interact with Cohere Embed and review how to use the embedding it generates.

To get started with a new model on Bedrock, I first navigate to the AWS Management Console and open the Bedrock page. Then, I select Model access on the bottom left pane. Then I select the Edit button on the top right side, and I enable access to the Cohere model.

Bedrock - model activation with Cohere models

Now that I know I can access the model, I open a code editor on my laptop. I assume you have the AWS Command Line Interface (AWS CLI) configured, which will allow the AWS SDK to locate your AWS credentials. I use Python for this demo, but I want to show that Bedrock can be called from any language. I also share a public gist with the same code sample written in the Swift programming language.

Back to Python, I first run the ListFoundationModels API call to discover the modelId for Cohere Embed.

import boto3
import json
import numpy

bedrock = boto3.client(service_name='bedrock', region_name='us-east-1')

listModels = bedrock.list_foundation_models(byProvider='cohere')
print("\n".join(list(map(lambda x: f"{x['modelName']} : { x['modelId'] }", listModels['modelSummaries']))))

Running this code produces the list:

Command : cohere.command-text-v14
Command Light : cohere.command-light-text-v14
Embed English : cohere.embed-english-v3
Embed Multilingual : cohere.embed-multilingual-v3

I select cohere.embed-english-v3 model ID and write the code to transform a text document into an embedding.

cohereModelId = 'cohere.embed-english-v3'

# For the list of parameters and their possible values, 
# check Cohere's API documentation at https://docs.cohere.com/reference/embed

coherePayload = json.dumps({
     'texts': ["This is a test document", "This is another document"],
     'input_type': 'search_document',
     'truncate': 'NONE'
})

bedrock_runtime = boto3.client(
    service_name='bedrock-runtime', 
    region_name='us-east-1'
)
print("\nInvoking Cohere Embed...")
response = bedrock_runtime.invoke_model(
    body=coherePayload, 
    modelId=cohereModelId, 
    accept='application/json', 
    contentType='application/json'
)

body = response.get('body').read().decode('utf-8')
response_body = json.loads(body)
print(np.array(response_body['embeddings']))

The response is printed

[ 1.234375 -0.63671875 -0.28515625 ... 0.38085938 -1.2265625 0.22363281]

Now that I have the embedding, the next step depends on my application. I can store this embedding in a vector store or use it to search similar documents in an existing store, and so on.

To learn more, I highly recommend following the hands-on instructions provided by this section of the Amazon Bedrock workshop. This is an end-to-end example of RAG. It demonstrates how to load documents, generate embeddings, store the embeddings in a vector store, perform a similarity search, and use relevant documents in a prompt sent to an LLM.

Availability
The Cohere Embed models are available today for all AWS customers in two of the AWS Regions where Amazon Bedrock is available: US East (N. Virginia) and US West (Oregon).

AWS charges for model inference. For Command Light, AWS charges per processed input or output token. For Embed models, AWS charges per input tokens. You can choose to be charged on a pay-as-you-go basis, with no upfront or recurring fees. You can also provision sufficient throughput to meet your application’s performance requirements in exchange for a time-based term commitment. The Amazon Bedrock pricing page has the details.

With this information, you’re ready to use text embeddings with Amazon Bedrock and the Cohere Embed models in your applications.

Go build!

— seb

Ten Ways AI Will Change Democracy

Post Syndicated from Bruce Schneier original https://www.schneier.com/blog/archives/2023/11/ten-ways-ai-will-change-democracy.html

Artificial intelligence will change so many aspects of society, largely in ways that we cannot conceive of yet. Democracy, and the systems of governance that surround it, will be no exception. In this short essay, I want to move beyond the “AI-generated disinformation” trope and speculate on some of the ways AI will change how democracy functions—in both large and small ways.

When I survey how artificial intelligence might upend different aspects of modern society, democracy included, I look at four different dimensions of change: speed, scale, scope, and sophistication. Look for places where changes in degree result in changes of kind. Those are where the societal upheavals will happen.

Some items on my list are still speculative, but none require science-fictional levels of technological advance. And we can see the first stages of many of them today. When reading about the successes and failures of AI systems, it’s important to differentiate between the fundamental limitations of AI as a technology, and the practical limitations of AI systems in the fall of 2023. Advances are happening quickly, and the impossible is becoming the routine. We don’t know how long this will continue, but my bet is on continued major technological advances in the coming years. Which means it’s going to be a wild ride.

So, here’s my list:

  1. AI as educator. We are already seeing AI serving the role of teacher. It’s much more effective for a student to learn a topic from an interactive AI chatbot than from a textbook. This has applications for democracy. We can imagine chatbots teaching citizens about different issues, such as climate change or tax policy. We can imagine candidates deploying chatbots of themselves, allowing voters to directly engage with them on various issues. A more general chatbot could know the positions of all the candidates, and help voters decide which best represents their position. There are a lot of possibilities here.
  2. AI as sense maker. There are many areas of society where accurate summarization is important. Today, when constituents write to their legislator, those letters get put into two piles—one for and another against—and someone compares the height of those piles. AI can do much better. It can provide a rich summary of the comments. It can help figure out which are unique and which are form letters. It can highlight unique perspectives. This same system can also work for comments to different government agencies on rulemaking processes—and on documents generated during the discovery process in lawsuits.
  3. AI as moderator, mediator, and consensus builder. Imagine online conversations in which AIs serve the role of moderator. This could ensure that all voices are heard. It could block hateful—or even just off-topic—comments. It could highlight areas of agreement and disagreement. It could help the group reach a decision. This is nothing that a human moderator can’t do, but there aren’t enough human moderators to go around. AI can give this capability to every decision-making group. At the extreme, an AI could be an arbiter—a judge—weighing evidence and making a decision. These capabilities don’t exist yet, but they are not far off.
  4. AI as lawmaker. We have already seen proposed legislation written by AI, albeit more as a stunt than anything else. But in the future AIs will help craft legislation, dealing with the complex ways laws interact with each other. More importantly, AIs will eventually be able to craft loopholes in legislation, ones potentially too complicated for people to easily notice. On the other side of that, AIs could be used to find loopholes in legislation—for both existing and pending laws. And more generally, AIs could be used to help develop policy positions.
  5. AI as political strategist. Right now, you can ask your favorite chatbot questions about political strategy: what legislation would further your political goals, what positions to publicly take, what campaign slogans to use. The answers you get won’t be very good, but that’ll improve with time. In the future we should expect politicians to make use of this AI expertise: not to follow blindly, but as another source of ideas. And as AIs become more capable at using tools, they can automatically conduct polls and focus groups to test out political ideas. There are a lot of possibilities here. AIs could also engage in fundraising campaigns, directly soliciting contributions from people.
  6. AI as lawyer. We don’t yet know which aspects of the legal profession can be done by AIs, but many routine tasks that are now handled by attorneys will soon be able to be completed by an AI. Early attempts at having AIs write legal briefs haven’t worked, but this will change as the systems get better at accuracy. Additionally, AIs can help people navigate government systems: filling out forms, applying for services, contesting bureaucratic actions. And future AIs will be much better at writing legalese, reducing the cost of legal counsel.
  7. AI as cheap reasoning generator. More generally, AI chatbots are really good at generating persuasive arguments. Today, writing out a persuasive argument takes time and effort, and our systems reflect that. We can easily imagine AIs conducting lobbying campaigns, generating and submitting comments on legislation and rulemaking. This also has applications for the legal system. For example: if it is suddenly easy to file thousands of court cases, this will overwhelm the courts. Solutions for this are hard. We could increase the cost of filing a court case, but that becomes a burden on the poor. The only solution might be another AI working for the court, dealing with the deluge of AI-filed cases—which doesn’t sound like a great idea.
  8. AI as law enforcer. Automated systems already act as law enforcement in some areas: speed trap cameras are an obvious example. AI can take this kind of thing much further, automatically identifying people who cheat on tax returns or when applying for government services. This has the obvious problem of false positives, which could be hard to contest if the courts believe that “the computer is always right.” Separately, future laws might be so complicated that only AIs are able to decide whether or not they are being broken. And, like breathalyzers, defendants might not be allowed to know how they work.
  9. AI as propagandist. AIs can produce and distribute propaganda faster than humans can. This is an obvious risk, but we don’t know how effective any of it will be. It makes disinformation campaigns easier, which means that more people will take advantage of them. But people will be more inured against the risks. More importantly, AI’s ability to summarize and understand text can enable much more effective censorship.
  10. AI as political proxy. Finally, we can imagine an AI voting on behalf of individuals. A voter could feed an AI their social, economic, and political preferences; or it can infer them by listening to them talk and watching their actions. And then it could be empowered to vote on their behalf, either for others who would represent them, or directly on ballot initiatives. On the one hand, this would greatly increase voter participation. On the other hand, it would further disengage people from the act of understanding politics and engaging in democracy.

When I teach AI policy at HKS, I stress the importance of separating the specific AI chatbot technologies in November of 2023 with AI’s technological possibilities in general. Some of the items on my list will soon be possible; others will remain fiction for many years. Similarly, our acceptance of these technologies will change. Items on that list that we would never accept today might feel routine in a few years. A judgeless courtroom seems crazy today, but so did a driverless car a few years ago. Don’t underestimate our ability to normalize new technologies. My bet is that we’re in for a wild ride.

This essay previously appeared on the Harvard Kennedy School Ash Center’s website.

New for Amazon Comprehend – Toxicity Detection

Post Syndicated from Danilo Poccia original https://aws.amazon.com/blogs/aws/new-for-amazon-comprehend-toxicity-detection/

With Amazon Comprehend, you can extract insights from text without being a machine learning expert. Using its built-in models, Comprehend can analyze the syntax of your input documents and find entities, events, key phrases, personally identifiable information (PII), and the overall sentiment or sentiments associated with specific entities (such as brands or products).

Today, we are adding the capability to detect toxic content. This new capability helps you build safer environments for your end users. For example, you can use toxicity detection to improve the safety of applications open to external contributions such as comments. When using generative AI, toxicity detection can be used to check the input prompts and the output responses from large language models (LLMs).

You can use toxicity detection with the AWS Command Line Interface (AWS CLI) and AWS SDKs. Let’s see how this works in practice with a few examples using the AWS CLI, an AWS SDK, and to check the use of an LLM.

Using Amazon Comprehend Toxicity Detection with AWS CLI
The new detect-toxic-content subcommand in the AWS CLI detects toxicity in text. The output contains a list of labels, one for each text segment in input. For each text segment, a list is provided with the labels and a score (between 0 and 1).

Amazon Comprehend toxicity detection API

For example, this AWS CLI command analyzes one text segment and returns one Labels section and an overall Toxicity score for the segment between o and 1:

aws comprehend detect-toxic-content --language-code en --text-segments Text="'Good morning, it\'s a beautiful day.'"
{
    "ResultList": [
        {
            "Labels": [
                {
                    "Name": "PROFANITY",
                    "Score": 0.00039999998989515007
                },
                {
                    "Name": "HATE_SPEECH",
                    "Score": 0.01510000042617321
                },
                {
                    "Name": "INSULT",
                    "Score": 0.004699999932199717
                },
                {
                    "Name": "GRAPHIC",
                    "Score": 9.999999747378752e-05
                },
                {
                    "Name": "HARASSMENT_OR_ABUSE",
                    "Score": 0.0006000000284984708
                },
                {
                    "Name": "SEXUAL",
                    "Score": 0.03889999911189079
                },
                {
                    "Name": "VIOLENCE_OR_THREAT",
                    "Score": 0.016899999231100082
                }
            ],
            "Toxicity": 0.012299999594688416
        }
    ]
}

As expected, all scores are close to zero, and no toxicity was detected in this text.

To pass input as a file, I first use the AWS CLI --generate-cli-skeleton option to generate a skeleton of the JSON syntax used by the detect-toxic-content command:

aws comprehend detect-toxic-content --generate-cli-skeleton
{
    "TextSegments": [
        {
            "Text": ""
        }
    ],
    "LanguageCode": "en"
}

I write the output to a file and add three text segments (I will not show here the text used to show what happens with toxic content). This time, different levels of toxicity content has been found. Each Labels section is related to the corresponding input text segment.

aws comprehend detect-toxic-content --cli-input-json file://input.json
{
    "ResultList": [
        {
            "Labels": [
                {
                    "Name": "PROFANITY",
                    "Score": 0.03020000085234642
                },
                {
                    "Name": "HATE_SPEECH",
                    "Score": 0.12549999356269836
                },
                {
                    "Name": "INSULT",
                    "Score": 0.0738999992609024
                },
                {
                    "Name": "GRAPHIC",
                    "Score": 0.024399999529123306
                },
                {
                    "Name": "HARASSMENT_OR_ABUSE",
                    "Score": 0.09510000050067902
                },
                {
                    "Name": "SEXUAL",
                    "Score": 0.023900000378489494
                },
                {
                    "Name": "VIOLENCE_OR_THREAT",
                    "Score": 0.15549999475479126
                }
            ],
            "Toxicity": 0.06650000065565109
        },
        {
            "Labels": [
                {
                    "Name": "PROFANITY",
                    "Score": 0.03400000184774399
                },
                {
                    "Name": "HATE_SPEECH",
                    "Score": 0.2676999866962433
                },
                {
                    "Name": "INSULT",
                    "Score": 0.1981000006198883
                },
                {
                    "Name": "GRAPHIC",
                    "Score": 0.03139999881386757
                },
                {
                    "Name": "HARASSMENT_OR_ABUSE",
                    "Score": 0.1777999997138977
                },
                {
                    "Name": "SEXUAL",
                    "Score": 0.013000000268220901
                },
                {
                    "Name": "VIOLENCE_OR_THREAT",
                    "Score": 0.8395000100135803
                }
            ],
            "Toxicity": 0.41280001401901245
        },
        {
            "Labels": [
                {
                    "Name": "PROFANITY",
                    "Score": 0.9997000098228455
                },
                {
                    "Name": "HATE_SPEECH",
                    "Score": 0.39469999074935913
                },
                {
                    "Name": "INSULT",
                    "Score": 0.9265999794006348
                },
                {
                    "Name": "GRAPHIC",
                    "Score": 0.04650000110268593
                },
                {
                    "Name": "HARASSMENT_OR_ABUSE",
                    "Score": 0.4203999936580658
                },
                {
                    "Name": "SEXUAL",
                    "Score": 0.3353999853134155
                },
                {
                    "Name": "VIOLENCE_OR_THREAT",
                    "Score": 0.12409999966621399
                }
            ],
            "Toxicity": 0.8180999755859375
        }
    ]
}

Using Amazon Comprehend Toxicity Detection with AWS SDKs
Similar to what I did with the AWS CLI, I can use an AWS SDK to programmatically detect toxicity in my applications. The following Python script uses the AWS SDK for Python (Boto3) to detect toxicity in the text segments and print the labels if the score is greater than a specified threshold. In the code, I redacted the content of the second and third text segments and replaced it with ***.

import boto3

comprehend = boto3.client('comprehend')

THRESHOLD = 0.2
response = comprehend.detect_toxic_content(
    TextSegments=[
        {
            "Text": "You can go through the door go, he's waiting for you on the right."
        },
        {
            "Text": "***"
        },
        {
            "Text": "***"
        }
    ],
    LanguageCode='en'
)

result_list = response['ResultList']

for i, result in enumerate(result_list):
    labels = result['Labels']
    detected = [ l for l in labels if l['Score'] > THRESHOLD ]
    if len(detected) > 0:
        print("Text segment {}".format(i + 1))
        for d in detected:
            print("{} score {:.2f}".format(d['Name'], d['Score']))

I run the Python script. The output contains the labels and the scores detected in the second and third text segments. No toxicity is detected in the first text segment.

Text segment 2
HATE_SPEECH score 0.27
VIOLENCE_OR_THREAT score 0.84
Text segment 3
PROFANITY score 1.00
HATE_SPEECH score 0.39
INSULT score 0.93
HARASSMENT_OR_ABUSE score 0.42
SEXUAL score 0.34

Using Amazon Comprehend Toxicity Detection with LLMs
I deployed the Mistral 7B model using Amazon SageMaker JumpStart as described in this blog post.

To avoid toxicity in the responses of the model, I built a Python script with three functions:

  • query_endpoint invokes the Mistral 7B model using the endpoint deployed by SageMaker JumpStart.
  • check_toxicity uses Comprehend to detect toxicity in a text and return a list of the detected labels.
  • avoid_toxicity takes in input a list of the detected labels and returns a message describing what to do to avoid toxicity.

The query to the LLM goes through only if no toxicity is detected in the input prompt. Then, the response from the LLM is printed only if no toxicity is detected in output. In case toxicity is detected, the script provides suggestions on how to fix the input prompt.

Here’s the code of the Python script:

import json
import boto3

comprehend = boto3.client('comprehend')
sagemaker_runtime = boto3.client("runtime.sagemaker")

ENDPOINT_NAME = "<REPLACE_WITH_YOUR_SAGEMAKER_JUMPSTART_ENDPOINT>"
THRESHOLD = 0.2


def query_endpoint(prompt):
    payload = {
        "inputs": prompt,
        "parameters": {
            "max_new_tokens": 68,
            "no_repeat_ngram_size": 3,
        },
    }
    response = sagemaker_runtime.invoke_endpoint(
        EndpointName=ENDPOINT_NAME, ContentType="application/json", Body=json.dumps(payload).encode("utf-8")
    )
    model_predictions = json.loads(response["Body"].read())
    generated_text = model_predictions[0]["generated_text"]
    return generated_text


def check_toxicity(text):
    response = comprehend.detect_toxic_content(
        TextSegments=[
            {
                "Text":  text
            }
        ],
        LanguageCode='en'
    )

    labels = response['ResultList'][0]['Labels']
    detected = [ l['Name'] for l in labels if l['Score'] > THRESHOLD ]

    return detected


def avoid_toxicity(detected):
    formatted = [ d.lower().replace("_", " ") for d in detected ]
    message = (
        "Avoid content that is toxic and is " +
        ", ".join(formatted) + ".\n"
    )
    return message


prompt = "Building a website can be done in 10 simple steps:"

detected_labels = check_toxicity(prompt)

if len(detected_labels) > 0:
    # Toxicity detected in the input prompt
    print("Please fix the prompt.")
    print(avoid_toxicity(detected_labels))
else:
    response = query_endpoint(prompt)

    detected_labels = check_toxicity(response)

    if len(detected_labels) > 0:
        # Toxicity detected in the output response
        print("Here's an improved prompt:")
        prompt = avoid_toxicity(detected_labels) + prompt
        print(prompt)
    else:
        print(response)

You’ll not get a toxic response with the sample prompt in the script, but it’s safe to know that you can set up an automatic process to check and mitigate if that happens.

Availability and Pricing
Toxicity detection for Amazon Comprehend is available today in the following AWS Regions: US East (N. Virginia), US West (Oregon), Europe (Ireland), and Asia Pacific (Sydney).

When using toxicity detection, there are no long-term commitments, and you pay based on the number of input characters in units of 100 characters (1 unit = 100 characters), with a minimum charge of 3 units (300 character) per request. For more information, see Amazon Comprehend pricing.

Improve the safety of your online communities and simplify the adoption of LLMs in your applications with toxicity detection.

Danilo

NEW RESEARCH: Artificial intelligence and Machine Learning Can Be Used to Stop DAST Attacks Before they Start

Post Syndicated from Tom Caiazza original https://blog.rapid7.com/2023/11/09/artificial-intelligence-and-machine-learning-can-be-used-to-stop-dast-attacks-before-they-start/

NEW RESEARCH: Artificial intelligence and Machine Learning Can Be Used to Stop DAST Attacks Before they Start

Within cloud security, one of the most prevalent tools is dynamic application security testing, or DAST. DAST is a critical component of a robust application security framework, identifying vulnerabilities in your cloud applications either pre or post deployment that can be remediated for a stronger security posture.

But what if the very tools you use to identify vulnerabilities in your own applications can be used by attackers to find those same vulnerabilities? Sadly, that’s the case with DASTs. The very same brute-force DAST techniques that alert security teams to vulnerabilities can be used by nefarious outfits for that exact purpose.

There is good news, however. A new research paper written by Rapid7’s Pojan Shahrivar and Dr. Stuart Millar and published by the Institute of Electrical and Electronics Engineers (IEEE) shows how artificial intelligence (AI) and machine learning (ML) can be used to thwart unwanted brute-force DAST attacks before they even begin. The paper Detecting Web Application DAST Attacks with Machine Learning was presented yesterday to the specialist AI/ML in Cybersecurity workshop at the 6th annual IEEE Dependable and Secure Computing conference, hosted this year at the University of Southern Florida (USF) in Tampa.

The team designed and evaluated AI and ML techniques to detect brute-force DAST attacks during the reconnaissance phase, effectively preventing 94% of DAST attacks and eliminating the entire kill-chain at the source. This presents security professionals with an automated way to stop DAST brute-force attacks before they even start. Essentially, AI and ML are being used to keep attackers from even casing the joint in advance of an attack.

This novel work is the first application of AI in cloud security to automatically detect brute-force DAST reconnaissance with a view to an attack. It shows the potential this technology has in preventing attacks from getting off the ground, plus it enables significant time savings for security administrators and lets them complete other high-value investigative work.

Here’s how it is done: Using a real-world dataset of millions of events from enterprise-grade apps, a random forest model is trained using tumbling windows of time to generate aggregated event features from source IPs. In this way the characteristics of a DAST attack related to, for example, the number of unique URLs visited per IP or payloads per session, is learned by the model. This avoids the conventional threshold approach, which is brittle and causes excessive false positives.

This is not the first time Millar and team have made major advances in the use of AI and ML to improve the effectiveness of cloud application security. Late last year, Millar published new research at AISec in Los Angeles, the leading venue for AI/ML cybersecurity innovations, into the use of AI/ML to triage vulnerability remediation, reducing false positives by 96%. The team was also delighted to win AISec’s highly coveted Best Paper Award, ahead of the likes of Apple and Microsoft.

A complimentary pre-print version of the paper Detecting Web Application DAST Attacks with Machine Learning is available on the Rapid7 website by clicking here.

AWS Weekly Roundup—Reserve GPU capacity for short ML workloads, Finch is GA, and more—November 6, 2023

Post Syndicated from Marcia Villalba original https://aws.amazon.com/blogs/aws/aws-weekly-roundup-reserve-gpu-capacity-for-short-ml-workloads-finch-is-ga-and-more-november-6-2023/

The year is coming to an end, and there are only 50 days until Christmas and 21 days to AWS re:Invent! If you are in Las Vegas, come and say hi to me. I will be around the Serverlesspresso booth most of the time.

Last week’s launches
Here are some launches that got my attention during the previous week.

Amazon EC2 – Amazon EC2 announced Capacity Blocks for ML. This means that you can now reserve GPU compute capacity for your short-duration ML workloads. Learn more about this launch on the feature page and announcement blog post.

Finch – Finch is now generally available. Finch is an open source tool for local container development on macOS (using Intel or Apple Silicon). It provides a command line developer tool for building, running, and publishing Linux containers on macOS. Learn more about Finch in this blog post written by Phil Estes or on the Finch website.

AWS X-Ray – AWS X-Ray now supports W3C format trace IDs for distributed tracing. AWS X-Ray supports trace IDs generated through OpenTelemetry or any other framework that conforms to the W3C Trace Context specification.

Amazon Translate Amazon Translate introduces a brevity customization to reduce translation output length. This is a new feature that you can enable in your real-time translations where you need a shorter translation to meet caption size limits. This translation is not literal, but it will preserve the underlying message.

AWS IAM IAM increased the actions last accessed to 60 more services. This functionality is very useful when fine-tuning the permissions of the roles, identifying unused permissions, and granting the least amount of permissions that your roles need.

AWS IAM Access AnalyzerIAM Access Analyzer policy generator expanded support to identify over 200 AWS services to help you create fine-grained policies based on your AWS CloudTrail access activity.

For a full list of AWS announcements, be sure to keep an eye on the What’s New at AWS page.

Other AWS news
Some other news and blog posts that you may have missed:

AWS Compute BlogDaniel Wirjo and Justin Plock wrote a very interesting article about how you can send and receive webhooks on AWS using different AWS serverless services. This is a good read if you are working with webhooks on your application, as it not only shows you how to build these solutions but also what considerations you should have when building them.

AWS Storage Blog Bimal Gajjar and Andrew Peace wrote a very useful blog post about how to handle event ordering and duplicate events with Amazon S3 Event Notifications. This is a common challenge for many customers.

Amazon Science BlogDavid Fan wrote an article about how to build better foundation models for video representation. This article is based on a paper that Prime Video presented at a conference about this topic.

The Official AWS Podcast – Listen each week for updates on the latest AWS news and deep dives into exciting use cases. There are also official AWS podcasts in several languages. Check out the ones in FrenchGermanItalian, and Spanish.

AWS open-source news and updates – This is a newsletter curated by my colleague Ricardo to bring you the latest open source projects, posts, events, and more.

Upcoming AWS events
Check your calendars and sign up for these AWS events:

AWS Community Days – Join a community-led conference run by AWS user group leaders in your region: Ecuador (November 7), Mexico (November 11), Montevideo (November 14), Central Asia (Kazakhstan, Uzbekistan, Kyrgyzstan, and Mongolia on November 17–18), and Guatemala (November 18).

AWS re:Invent (November 27–December 1) – Join us to hear the latest from AWS, learn from experts, and connect with the global cloud community. Browse the session catalog and attendee guides and check out the highlights for generative artificial intelligence (AI).

That’s all for this week. Check back next Monday for another Weekly Roundup!

— Marcia

This post is part of our Weekly Roundup series. Check back each week for a quick roundup of interesting news and announcements from AWS!