Tag Archives: Amazon S3

Simplify Your Jenkins Builds with AWS CodeBuild

Post Syndicated from Paul Roberts original https://aws.amazon.com/blogs/devops/simplify-your-jenkins-builds-with-aws-codebuild/

Jeff Bezos famously said, “There’s a lot of undifferentiated heavy lifting that stands between your idea and that success.” He went on to say, “…70% of your time, energy, and dollars go into the undifferentiated heavy lifting and only 30% of your energy, time, and dollars gets to go into the core kernel of your idea.”

If you subscribe to this maxim, you should not be spending valuable time focusing on operational issues related to maintaining the Jenkins build infrastructure. Companies such as Riot Games have over 1.25 million builds per year and have written several lengthy blog posts about their experiences designing a complex, custom Docker-powered Jenkins build farm. Dealing with Jenkins slaves at scale is a job in itself and Riot has engineers focused on managing the build infrastructure.

Typical Jenkins Build Farm

 

As with all technology, the Jenkins build farm architectures have evolved. Today, instead of manually building your own container infrastructure, there are Jenkins Docker plugins available to help reduce the operational burden of maintaining these environments. There is also a community-contributed Amazon EC2 Container Service (Amazon ECS) plugin that helps remove some of the overhead, but you still need to configure and manage the overall Amazon ECS environment.

There are various ways to create and manage your Jenkins build farm, but there has to be a way that significantly reduces your operational overhead.

Introducing AWS CodeBuild

AWS CodeBuild is a fully managed build service that removes the undifferentiated heavy lifting of provisioning, managing, and scaling your own build servers. With CodeBuild, there is no software to install, patch, or update. CodeBuild scales up automatically to meet the needs of your development teams. In addition, CodeBuild is an on-demand service where you pay as you go. You are charged based only on the number of minutes it takes to complete your build.

One AWS customer, Recruiterbox, helps companies hire simply and predictably through their software platform. Two years ago, they began feeling the operational pain of maintaining their own Jenkins build farms. They briefly considered moving to Amazon ECS, but chose an even easier path forward instead. Recuiterbox transitioned to using Jenkins with CodeBuild and are very happy with the results. You can read more about their journey here.

Solution Overview: Jenkins and CodeBuild

To remove the heavy lifting from managing your Jenkins build farm, AWS has developed a Jenkins AWS CodeBuild plugin. After the plugin has been enabled, a developer can configure a Jenkins project to pick up new commits from their chosen source code repository and automatically run the associated builds. After the build is successful, it will create an artifact that is stored inside an S3 bucket that you have configured. If an error is detected somewhere, CodeBuild will capture the output and send it to Amazon CloudWatch logs. In addition to storing the logs on CloudWatch, Jenkins also captures the error so you do not have to go hunting for log files for your build.

 

AWS CodeBuild with Jenkins Plugin

 

The following example uses AWS CodeCommit (Git) as the source control management (SCM) and Amazon S3 for build artifact storage. Logs are stored in CloudWatch. A development pipeline that uses Jenkins with CodeBuild plugin architecture looks something like this:

 

AWS CodeBuild Diagram

Initial Solution Setup

To keep this blog post succinct, I assume that you are using the following components on AWS already and have applied the appropriate IAM policies:

·         AWS CodeCommit repo.

·         Amazon S3 bucket for CodeBuild artifacts.

·         SNS notification for text messaging of the Jenkins admin password.

·         IAM user’s key and secret.

·         A role that has a policy with these permissions. Be sure to edit the ARNs with your region, account, and resource name. Use this role in the AWS CloudFormation template referred to later in this post.

 

Jenkins Installation with CodeBuild Plugin Enabled

To make the integration with Jenkins as frictionless as possible, I have created an AWS CloudFormation template here: https://s3.amazonaws.com/proberts-public/jenkins.yaml. Download the template, sign in the AWS CloudFormation console, and then use the template to create a stack.

 

CloudFormation Inputs

Jenkins Project Configuration

After the stack is complete, log in to the Jenkins EC2 instance using the user name “admin” and the password sent to your mobile device. Now that you have logged in to Jenkins, you need to create your first project. Start with a Freestyle project and configure the parameters based on your CodeBuild and CodeCommit settings.

 

AWS CodeBuild Plugin Configuration in Jenkins

 

Additional Jenkins AWS CodeBuild Plugin Configuration

 

After you have configured the Jenkins project appropriately you should be able to check your build status on the Jenkins polling log under your project settings:

 

Jenkins Polling Log

 

Now that Jenkins is polling CodeCommit, you can check the CodeBuild dashboard under your Jenkins project to confirm your build was successful:

Jenkins AWS CodeBuild Dashboard

Wrapping Up

In a matter of minutes, you have been able to provision Jenkins with the AWS CodeBuild plugin. This will greatly simplify your build infrastructure management. Now kick back and relax while CodeBuild does all the heavy lifting!


About the Author

Paul Roberts is a Strategic Solutions Architect for Amazon Web Services. When he is not working on Serverless, DevOps, or Artificial Intelligence, he is often found in Lake Tahoe exploring the various mountain ranges with his family.

AWS IAM Policy Summaries Now Help You Identify Errors and Correct Permissions in Your IAM Policies

Post Syndicated from Joy Chatterjee original https://aws.amazon.com/blogs/security/iam-policy-summaries-now-help-you-identify-errors-and-correct-permissions-in-your-iam-policies/

In March, we made it easier to view and understand the permissions in your AWS Identity and Access Management (IAM) policies by using IAM policy summaries. Today, we updated policy summaries to help you identify and correct errors in your IAM policies. When you set permissions using IAM policies, for each action you specify, you must match that action to supported resources or conditions. Now, you will see a warning if these policy elements (Actions, Resources, and Conditions) defined in your IAM policy do not match.

When working with policies, you may find that although the policy has valid JSON syntax, it does not grant or deny the desired permissions because the Action element does not have an applicable Resource element or Condition element defined in the policy. For example, you may want to create a policy that allows users to view a specific Amazon EC2 instance. To do this, you create a policy that specifies ec2:DescribeInstances for the Action element and the Amazon Resource Name (ARN) of the instance for the Resource element. When testing this policy, you find AWS denies this access because ec2:DescribeInstances does not support resource-level permissions and requires access to list all instances. Therefore, to grant access to this Action element, you need to specify a wildcard (*) in the Resource element of your policy for this Action element in order for the policy to function correctly.

To help you identify and correct permissions, you will now see a warning in a policy summary if the policy has either of the following:

  • An action that does not support the resource specified in a policy.
  • An action that does not support the condition specified in a policy.

In this blog post, I walk through two examples of how you can use policy summaries to help identify and correct these types of errors in your IAM policies.

How to use IAM policy summaries to debug your policies

Example 1: An action does not support the resource specified in a policy

Let’s say a human resources (HR) representative, Casey, needs access to the personnel files stored in HR’s Amazon S3 bucket. To do this, I create the following policy to grant all actions that begin with s3:List. In addition, I grant access to s3:GetObject in the Action element of the policy. To ensure that Casey has access only to a specific bucket and not others, I specify the bucket ARN in the Resource element of the policy.

Note: This policy does not grant the desired permissions.

This policy does not work. Do not copy.
{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Sid": "ThisPolicyDoesNotGrantAllListandGetActions",
            "Effect": "Allow",
            "Action": ["s3:List*",
                       "s3:GetObject"],
            "Resource": ["arn:aws:s3:::HumanResources"]
        }
    ]
}

After I create the policy, HRBucketPermissions, I select this policy from the Policies page to view the policy summary. From here, I check to see if there are any warnings or typos in the policy. I see a warning at the top of the policy detail page because the policy does not grant some permissions specified in the policy, which is caused by a mismatch among the actions, resources, or conditions.

Screenshot showing the warning at the top of the policy

To view more details about the warning, I choose Show remaining so that I can understand why the permissions do not appear in the policy summary. As shown in the following screenshot, I see no access to the services that are not granted by the IAM policy in the policy, which is expected. However, next to S3, I see a warning that one or more S3 actions do not have an applicable resource.

Screenshot showing that one or more S3 actions do not have an applicable resource

To understand why the specific actions do not have a supported resource, I choose S3 from the list of services and choose Show remaining. I type List in the filter to understand why some of the list actions are not granted by the policy. As shown in the following screenshot, I see these warnings:

  • This action does not support resource-level permissions. This means the action does not support resource-level permissions and requires a wildcard (*) in the Resource element of the policy.
  • This action does not have an applicable resource. This means the action supports resource-level permissions, but not the resource type defined in the policy. In this example, I specified an S3 bucket for an action that supports only an S3 object resource type.

From these warnings, I see that s3:ListAllMyBuckets, s3:ListBucketMultipartUploadsParts3:ListObjects , and s3:GetObject do not support an S3 bucket resource type, which results in Casey not having access to the S3 bucket. To correct the policy, I choose Edit policy and update the policy with three statements based on the resource that the S3 actions support. Because Casey needs access to view and read all of the objects in the HumanResources bucket, I add a wildcard (*) for the S3 object path in the Resource ARN.

{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Sid": "TheseActionsSupportBucketResourceType",
            "Effect": "Allow",
            "Action": ["s3:ListBucket",
                       "s3:ListBucketByTags",
                       "s3:ListBucketMultipartUploads",
                       "s3:ListBucketVersions"],
            "Resource": ["arn:aws:s3:::HumanResources"]
        },{
            "Sid": "TheseActionsRequireAllResources",
            "Effect": "Allow",
            "Action": ["s3:ListAllMyBuckets",
                       "s3:ListMultipartUploadParts",
                       "s3:ListObjects"],
            "Resource": [ "*"]
        },{
            "Sid": "TheseActionsRequireSupportsObjectResourceType",
            "Effect": "Allow",
            "Action": ["s3:GetObject"],
            "Resource": ["arn:aws:s3:::HumanResources/*"]
        }
    ]
}

After I make these changes, I see the updated policy summary and see that warnings are no longer displayed.

Screenshot of the updated policy summary that no longer shows warnings

In the previous example, I showed how to identify and correct permissions errors that include actions that do not support a specified resource. In the next example, I show how to use policy summaries to identify and correct a policy that includes actions that do not support a specified condition.

Example 2: An action does not support the condition specified in a policy

For this example, let’s assume Bob is a project manager who requires view and read access to all the code builds for his team. To grant him this access, I create the following JSON policy that specifies all list and read actions to AWS CodeBuild and defines a condition to limit access to resources in the us-west-2 Region in which Bob’s team develops.

This policy does not work. Do not copy. 
{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Sid": "ListReadAccesstoCodeServices",
            "Effect": "Allow",
            "Action": [
                "codebuild:List*",
                "codebuild:BatchGet*"
            ],
            "Resource": ["*"], 
             "Condition": {
                "StringEquals": {
                    "ec2:Region": "us-west-2"
                }
            }
        }
    ]	
}

After I create the policy, PMCodeBuildAccess, I select this policy from the Policies page to view the policy summary in the IAM console. From here, I check to see if the policy has any warnings or typos. I see an error at the top of the policy detail page because the policy does not grant any permissions.

Screenshot with an error showing the policy does not grant any permissions

To view more details about the error, I choose Show remaining to understand why no permissions result from the policy. I see this warning: One or more conditions do not have an applicable action. This means that the condition is not supported by any of the actions defined in the policy.

From the warning message (see preceding screenshot), I realize that ec2:Region is not a supported condition for any actions in CodeBuild. To correct the policy, I separate the list actions that do not support resource-level permissions into a separate Statement element and specify * as the resource. For the remaining CodeBuild actions that support resource-level permissions, I use the ARN to specify the us-west-2 Region in the project resource type.

CORRECT POLICY 
{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Sid": "TheseActionsSupportAllResources",
            "Effect": "Allow",
            "Action": [
                "codebuild:ListBuilds",
                "codebuild:ListProjects",
                "codebuild:ListRepositories",
                "codebuild:ListCuratedEnvironmentImages",
                "codebuild:ListConnectedOAuthAccounts"
            ],
            "Resource": ["*"] 
        }, {
            "Sid": "TheseActionsSupportAResource",
            "Effect": "Allow",
            "Action": [
                "codebuild:ListBuildsForProject",
                "codebuild:BatchGet*"
            ],
            "Resource": ["arn:aws:codebuild:us-west-2:123456789012:project/*"] 
        }

    ]	
}

After I make the changes, I view the updated policy summary and see that no warnings are displayed.

Screenshot showing the updated policy summary with no warnings

When I choose CodeBuild from the list of services, I also see that for the actions that support resource-level permissions, the access is limited to the us-west-2 Region.

Screenshow showing that for the Actions that support resource-level permissions, the access is limited to the us-west-2 region.

Conclusion

Policy summaries make it easier to view and understand the permissions and resources in your IAM policies by displaying the permissions granted by the policies. As I’ve demonstrated in this post, you can also use policy summaries to help you identify and correct your IAM policies. To understand the types of warnings that policy summaries support, you can visit Troubleshoot IAM Policies. To view policy summaries in your AWS account, sign in to the IAM console and navigate to any policy on the Policies page of the IAM console or the Permissions tab on a user’s page.

If you have comments about this post, submit them in the “Comments” section below. If you have questions about or suggestions for this solution, start a new thread on the IAM forum or contact AWS Support.

– Joy

Manage Kubernetes Clusters on AWS Using CoreOS Tectonic

Post Syndicated from Arun Gupta original https://aws.amazon.com/blogs/compute/kubernetes-clusters-aws-coreos-tectonic/

There are multiple ways to run a Kubernetes cluster on Amazon Web Services (AWS). The first post in this series explained how to manage a Kubernetes cluster on AWS using kops. This second post explains how to manage a Kubernetes cluster on AWS using CoreOS Tectonic.

Tectonic overview

Tectonic delivers the most current upstream version of Kubernetes with additional features. It is a commercial offering from CoreOS and adds the following features over the upstream:

  • Installer
    Comes with a graphical installer that installs a highly available Kubernetes cluster. Alternatively, the cluster can be installed using AWS CloudFormation templates or Terraform scripts.
  • Operators
    An operator is an application-specific controller that extends the Kubernetes API to create, configure, and manage instances of complex stateful applications on behalf of a Kubernetes user. This release includes an etcd operator for rolling upgrades and a Prometheus operator for monitoring capabilities.
  • Console
    A web console provides a full view of applications running in the cluster. It also allows you to deploy applications to the cluster and start the rolling upgrade of the cluster.
  • Monitoring
    Node CPU and memory metrics are powered by the Prometheus operator. The graphs are available in the console. A large set of preconfigured Prometheus alerts are also available.
  • Security
    Tectonic ensures that cluster is always up to date with the most recent patches/fixes. Tectonic clusters also enable role-based access control (RBAC). Different roles can be mapped to an LDAP service.
  • Support
    CoreOS provides commercial support for clusters created using Tectonic.

Tectonic can be installed on AWS using a GUI installer or Terraform scripts. The installer prompts you for the information needed to boot the Kubernetes cluster, such as AWS access and secret key, number of master and worker nodes, and instance size for the master and worker nodes. The cluster can be created after all the options are specified. Alternatively, Terraform assets can be downloaded and the cluster can be created later. This post shows using the installer.

CoreOS License and Pull Secret

Even though Tectonic is a commercial offering, a cluster for up to 10 nodes can be created by creating a free account at Get Tectonic for Kubernetes. After signup, a CoreOS License and Pull Secret files are provided on your CoreOS account page. Download these files as they are needed by the installer to boot the cluster.

IAM user permission

The IAM user to create the Kubernetes cluster must have access to the following services and features:

  • Amazon Route 53
  • Amazon EC2
  • Elastic Load Balancing
  • Amazon S3
  • Amazon VPC
  • Security groups

Use the aws-policy policy to grant the required permissions for the IAM user.

DNS configuration

A subdomain is required to create the cluster, and it must be registered as a public Route 53 hosted zone. The zone is used to host and expose the console web application. It is also used as the static namespace for the Kubernetes API server. This allows kubectl to be able to talk directly with the master.

The domain may be registered using Route 53. Alternatively, a domain may be registered at a third-party registrar. This post uses a kubernetes-aws.io domain registered at a third-party registrar and a tectonic subdomain within it.

Generate a Route 53 hosted zone using the AWS CLI. Download jq to run this command:

ID=$(uuidgen) && \
aws route53 create-hosted-zone \
--name tectonic.kubernetes-aws.io \
--caller-reference $ID \
| jq .DelegationSet.NameServers

The command shows an output such as the following:

[
  "ns-1924.awsdns-48.co.uk",
  "ns-501.awsdns-62.com",
  "ns-1259.awsdns-29.org",
  "ns-749.awsdns-29.net"
]

Create NS records for the domain with your registrar. Make sure that the NS records can be resolved using a utility like dig web interface. A sample output would look like the following:

The bottom of the screenshot shows NS records configured for the subdomain.

Download and run the Tectonic installer

Download the Tectonic installer (version 1.7.1) and extract it. The latest installer can always be found at coreos.com/tectonic. Start the installer:

./tectonic/tectonic-installer/$PLATFORM/installer

Replace $PLATFORM with either darwin or linux. The installer opens your default browser and prompts you to select the cloud provider. Choose Amazon Web Services as the platform. Choose Next Step.

Specify the Access Key ID and Secret Access Key for the IAM role that you created earlier. This allows the installer to create resources required for the Kubernetes cluster. This also gives the installer full access to your AWS account. Alternatively, to protect the integrity of your main AWS credentials, use a temporary session token to generate temporary credentials.

You also need to choose a region in which to install the cluster. For the purpose of this post, I chose a region close to where I live, Northern California. Choose Next Step.

Give your cluster a name. This name is part of the static namespace for the master and the address of the console.

To enable in-place update to the Kubernetes cluster, select the checkbox next to Automated Updates. It also enables update to the etcd and Prometheus operators. This feature may become a default in future releases.

Choose Upload “tectonic-license.txt” and upload the previously downloaded license file.

Choose Upload “config.json” and upload the previously downloaded pull secret file. Choose Next Step.

Let the installer generate a CA certificate and key. In this case, the browser may not recognize this certificate, which I discuss later in the post. Alternatively, you can provide a CA certificate and a key in PEM format issued by an authorized certificate authority. Choose Next Step.

Use the SSH key for the region specified earlier. You also have an option to generate a new key. This allows you to later connect using SSH into the Amazon EC2 instances provisioned by the cluster. Here is the command that can be used to log in:

ssh –i <key> [email protected]<ec2-instance-ip>

Choose Next Step.

Define the number and instance type of master and worker nodes. In this case, create a 6 nodes cluster. Make sure that the worker nodes have enough processing power and memory to run the containers.

An etcd cluster is used as persistent storage for all of Kubernetes API objects. This cluster is required for the Kubernetes cluster to operate. There are three ways to use the etcd cluster as part of the Tectonic installer:

  • (Default) Provision the cluster using EC2 instances. Additional EC2 instances are used in this case.
  • Use an alpha support for cluster provisioning using the etcd operator. The etcd operator is used for automated operations of the etcd master nodes for the cluster itself, in addition to for etcd instances that are created for application usage. The etcd cluster is provisioned within the Tectonic installer.
  • Bring your own pre-provisioned etcd cluster.

Use the first option in this case.

For more information about choosing the appropriate instance type, see the etcd hardware recommendation. Choose Next Step.

Specify the networking options. The installer can create a new public VPC or use a pre-existing public or private VPC. Make sure that the VPC requirements are met for an existing VPC.

Give a DNS name for the cluster. Choose the domain for which the Route 53 hosted zone was configured earlier, such as tectonic.kubernetes-aws.io. Multiple clusters may be created under a single domain. The cluster name and the DNS name would typically match each other.

To select the CIDR range, choose Show Advanced Settings. You can also choose the Availability Zones for the master and worker nodes. By default, the master and worker nodes are spread across multiple Availability Zones in the chosen region. This makes the cluster highly available.

Leave the other values as default. Choose Next Step.

Specify an email address and password to be used as credentials to log in to the console. Choose Next Step.

At any point during the installation, you can choose Save progress. This allows you to save configurations specified in the installer. This configuration file can then be used to restore progress in the installer at a later point.

To start the cluster installation, choose Submit. At another time, you can download the Terraform assets by choosing Manually boot. This allows you to boot the cluster later.

The logs from the Terraform scripts are shown in the installer. When the installation is complete, the console shows that the Terraform scripts were successfully applied, the domain name was resolved successfully, and that the console has started. The domain works successfully if the DNS resolution worked earlier, and it’s the address where the console is accessible.

Choose Download assets to download assets related to your cluster. It contains your generated CA, kubectl configuration file, and the Terraform state. This download is an important step as it allows you to delete the cluster later.

Choose Next Step for the final installation screen. It allows you to access the Tectonic console, gives you instructions about how to configure kubectl to manage this cluster, and finally deploys an application using kubectl.

Choose Go to my Tectonic Console. In our case, it is also accessible at http://cluster.tectonic.kubernetes-aws.io/.

As I mentioned earlier, the browser does not recognize the self-generated CA certificate. Choose Advanced and connect to the console. Enter the login credentials specified earlier in the installer and choose Login.

The Kubernetes upstream and console version are shown under Software Details. Cluster health shows All systems go and it means that the API server and the backend API can be reached.

To view different Kubernetes resources in the cluster choose, the resource in the left navigation bar. For example, all deployments can be seen by choosing Deployments.

By default, resources in the all namespace are shown. Other namespaces may be chosen by clicking on a menu item on the top of the screen. Different administration tasks such as managing the namespaces, getting list of the nodes and RBAC can be configured as well.

Download and run Kubectl

Kubectl is required to manage the Kubernetes cluster. The latest version of kubectl can be downloaded using the following command:

curl -LO https://storage.googleapis.com/kubernetes-release/release/$(curl -s https://storage.googleapis.com/kubernetes-release/release/stable.txt)/bin/darwin/amd64/kubectl

It can also be conveniently installed using the Homebrew package manager. To find and access a cluster, Kubectl needs a kubeconfig file. By default, this configuration file is at ~/.kube/config. This file is created when a Kubernetes cluster is created from your machine. However, in this case, download this file from the console.

In the console, choose admin, My Account, Download Configuration and follow the steps to download the kubectl configuration file. Move this file to ~/.kube/config. If kubectl has already been used on your machine before, then this file already exists. Make sure to take a backup of that file first.

Now you can run the commands to view the list of deployments:

~ $ kubectl get deployments --all-namespaces
NAMESPACE         NAME                                    DESIRED   CURRENT   UP-TO-DATE   AVAILABLE   AGE
kube-system       etcd-operator                           1         1         1            1           43m
kube-system       heapster                                1         1         1            1           40m
kube-system       kube-controller-manager                 3         3         3            3           43m
kube-system       kube-dns                                1         1         1            1           43m
kube-system       kube-scheduler                          3         3         3            3           43m
tectonic-system   container-linux-update-operator         1         1         1            1           40m
tectonic-system   default-http-backend                    1         1         1            1           40m
tectonic-system   kube-state-metrics                      1         1         1            1           40m
tectonic-system   kube-version-operator                   1         1         1            1           40m
tectonic-system   prometheus-operator                     1         1         1            1           40m
tectonic-system   tectonic-channel-operator               1         1         1            1           40m
tectonic-system   tectonic-console                        2         2         2            2           40m
tectonic-system   tectonic-identity                       2         2         2            2           40m
tectonic-system   tectonic-ingress-controller             1         1         1            1           40m
tectonic-system   tectonic-monitoring-auth-alertmanager   1         1         1            1           40m
tectonic-system   tectonic-monitoring-auth-prometheus     1         1         1            1           40m
tectonic-system   tectonic-prometheus-operator            1         1         1            1           40m
tectonic-system   tectonic-stats-emitter                  1         1         1            1           40m

This output is similar to the one shown in the console earlier. Now, this kubectl can be used to manage your resources.

Upgrade the Kubernetes cluster

Tectonic allows the in-place upgrade of the cluster. This is an experimental feature as of this release. The clusters can be updated either automatically, or with manual approval.

To perform the update, choose Administration, Cluster Settings. If an earlier Tectonic installer, version 1.6.2 in this case, is used to install the cluster, then this screen would look like the following:

Choose Check for Updates. If any updates are available, choose Start Upgrade. After the upgrade is completed, the screen is refreshed.

This is an experimental feature in this release and so should only be used on clusters that can be easily replaced. This feature may become a fully supported in a future release. For more information about the upgrade process, see Upgrading Tectonic & Kubernetes.

Delete the Kubernetes cluster

Typically, the Kubernetes cluster is a long-running cluster to serve your applications. After its purpose is served, you may delete it. It is important to delete the cluster as this ensures that all resources created by the cluster are appropriately cleaned up.

The easiest way to delete the cluster is using the assets downloaded in the last step of the installer. Extract the downloaded zip file. This creates a directory like <cluster-name>_TIMESTAMP. In that directory, give the following command to delete the cluster:

TERRAFORM_CONFIG=$(pwd)/.terraformrc terraform destroy --force

This destroys the cluster and all associated resources.

You may have forgotten to download the assets. There is a copy of the assets in the directory tectonic/tectonic-installer/darwin/clusters. In this directory, another directory with the name <cluster-name>_TIMESTAMP contains your assets.

Conclusion

This post explained how to manage Kubernetes clusters using the CoreOS Tectonic graphical installer.  For more details, see Graphical Installer with AWS. If the installation does not succeed, see the helpful Troubleshooting tips. After the cluster is created, see the Tectonic tutorials to learn how to deploy, scale, version, and delete an application.

Future posts in this series will explain other ways of creating and running a Kubernetes cluster on AWS.

Arun

AWS Earns Department of Defense Impact Level 5 Provisional Authorization

Post Syndicated from Chris Gile original https://aws.amazon.com/blogs/security/aws-earns-department-of-defense-impact-level-5-provisional-authorization/

AWS GovCloud (US) Region image

The Defense Information Systems Agency (DISA) has granted the AWS GovCloud (US) Region an Impact Level 5 (IL5) Department of Defense (DoD) Cloud Computing Security Requirements Guide (CC SRG) Provisional Authorization (PA) for six core services. This means that AWS’s DoD customers and partners can now deploy workloads for Controlled Unclassified Information (CUI) exceeding IL4 and for unclassified National Security Systems (NSS).

We have supported sensitive Defense community workloads in the cloud for more than four years, and this latest IL5 authorization is complementary to our FedRAMP High Provisional Authorization that covers 18 services in the AWS GovCloud (US) Region. Our customers now have the flexibility to deploy any range of IL 2, 4, or 5 workloads by leveraging AWS’s services, attestations, and certifications. For example, when the US Air Force needed compute scale to support the Next Generation GPS Operational Control System Program, they turned to AWS.

In partnership with a certified Third Party Assessment Organization (3PAO), an independent validation was conducted to assess both our technical and nontechnical security controls to confirm that they meet the DoD’s stringent CC SRG standards for IL5 workloads. Effective immediately, customers can begin leveraging the IL5 authorization for the following six services in the AWS GovCloud (US) Region:

AWS has been a long-standing industry partner with DoD, federal-agency customers, and private-sector customers to enhance cloud security and policy. We continue to collaborate on the DoD CC SRG, Defense Acquisition Regulation Supplement (DFARS) and other government requirements to ensure that policy makers enact policies to support next-generation security capabilities.

In an effort to reduce the authorization burden of our DoD customers, we’ve worked with DISA to port our assessment results into an easily ingestible format by the Enterprise Mission Assurance Support Service (eMASS) system. Additionally, we undertook a separate effort to empower our industry partners and customers to efficiently solve their compliance, governance, and audit challenges by launching the AWS Customer Compliance Center, a portal providing a breadth of AWS-specific compliance and regulatory information.

We look forward to providing sustained cloud security and compliance support at scale for our DoD customers and adding additional services within the IL5 authorization boundary. See AWS Services in Scope by Compliance Program for updates. To request access to AWS’s DoD security and authorization documentation, contact AWS Sales and Business Development. For a list of frequently asked questions related to AWS DoD SRG compliance, see the AWS DoD SRG page.

To learn more about the announcement in this post, tune in for the AWS Automating DoD SRG Impact Level 5 Compliance in AWS GovCloud (US) webinar on October 11, 2017, at 11:00 A.M. Pacific Time.

– Chris Gile, Senior Manager, AWS Public Sector Risk & Compliance

 

 

Delivering Graphics Apps with Amazon AppStream 2.0

Post Syndicated from Deepak Suryanarayanan original https://aws.amazon.com/blogs/compute/delivering-graphics-apps-with-amazon-appstream-2-0/

Sahil Bahri, Sr. Product Manager, Amazon AppStream 2.0

Do you need to provide a workstation class experience for users who run graphics apps? With Amazon AppStream 2.0, you can stream graphics apps from AWS to a web browser running on any supported device. AppStream 2.0 offers a choice of GPU instance types. The range includes the newly launched Graphics Design instance, which allows you to offer a fast, fluid user experience at a fraction of the cost of using a graphics workstation, without upfront investments or long-term commitments.

In this post, I discuss the Graphics Design instance type in detail, and how you can use it to deliver a graphics application such as Siemens NX―a popular CAD/CAM application that we have been testing on AppStream 2.0 with engineers from Siemens PLM.

Graphics Instance Types on AppStream 2.0

First, a quick recap on the GPU instance types available with AppStream 2.0. In July, 2017, we launched graphics support for AppStream 2.0 with two new instance types that Jeff Barr discussed on the AWS Blog:

  • Graphics Desktop
  • Graphics Pro

Many customers in industries such as engineering, media, entertainment, and oil and gas are using these instances to deliver high-performance graphics applications to their users. These instance types are based on dedicated NVIDIA GPUs and can run the most demanding graphics applications, including those that rely on CUDA graphics API libraries.

Last week, we added a new lower-cost instance type: Graphics Design. This instance type is a great fit for engineers, 3D modelers, and designers who use graphics applications that rely on the hardware acceleration of DirectX, OpenGL, or OpenCL APIs, such as Siemens NX, Autodesk AutoCAD, or Adobe Photoshop. The Graphics Design instance is based on AMD’s FirePro S7150x2 Server GPUs and equipped with AMD Multiuser GPU technology. The instance type uses virtualized GPUs to achieve lower costs, and is available in four instance sizes to scale and match the requirements of your applications.

Instance vCPUs Instance RAM (GiB) GPU Memory (GiB)
stream.graphics-design.large 2 7.5 GiB 1
stream.graphics-design.xlarge 4 15.3 GiB 2
stream.graphics-design.2xlarge 8 30.5 GiB 4
stream.graphics-design.4xlarge 16 61 GiB 8

The following table compares all three graphics instance types on AppStream 2.0, along with example applications you could use with each.

  Graphics Design Graphics Desktop Graphics Pro
Number of instance sizes 4 1 3
GPU memory range
1–8 GiB 4 GiB 8–32 GiB
vCPU range 2–16 8 16–32
Memory range 7.5–61 GiB 15 GiB 122–488 GiB
Graphics libraries supported AMD FirePro S7150x2 NVIDIA GRID K520 NVIDIA Tesla M60
Price range (N. Virginia AWS Region) $0.25 – $2.00/hour $0.5/hour $2.05 – $8.20/hour
Example applications Adobe Premiere Pro, AutoDesk Revit, Siemens NX AVEVA E3D, SOLIDWORKS AutoDesk Maya, Landmark DecisionSpace, Schlumberger Petrel

Example graphics instance set up with Siemens NX

In the section, I walk through setting up Siemens NX with Graphics Design instances on AppStream 2.0. After set up is complete, users can able to access NX from within their browser and also access their design files from a file share. You can also use these steps to set up and test your own graphics applications on AppStream 2.0. Here’s the workflow:

  1. Create a file share to load and save design files.
  2. Create an AppStream 2.0 image with Siemens NX installed.
  3. Create an AppStream 2.0 fleet and stack.
  4. Invite users to access Siemens NX through a browser.
  5. Validate the setup.

To learn more about AppStream 2.0 concepts and set up, see the previous post Scaling Your Desktop Application Streams with Amazon AppStream 2.0. For a deeper review of all the setup and maintenance steps, see Amazon AppStream 2.0 Developer Guide.

Step 1: Create a file share to load and save design files

To launch and configure the file server

  1. Open the EC2 console and choose Launch Instance.
  2. Scroll to the Microsoft Windows Server 2016 Base Image and choose Select.
  3. Choose an instance type and size for your file server (I chose the general purpose m4.large instance). Choose Next: Configure Instance Details.
  4. Select a VPC and subnet. You launch AppStream 2.0 resources in the same VPC. Choose Next: Add Storage.
  5. If necessary, adjust the size of your EBS volume. Choose Review and Launch, Launch.
  6. On the Instances page, give your file server a name, such as My File Server.
  7. Ensure that the security group associated with the file server instance allows for incoming traffic from the security group that you select for your AppStream 2.0 fleets or image builders. You can use the default security group and select the same group while creating the image builder and fleet in later steps.

Log in to the file server using a remote access client such as Microsoft Remote Desktop. For more information about connecting to an EC2 Windows instance, see Connect to Your Windows Instance.

To enable file sharing

  1. Create a new folder (such as C:\My Graphics Files) and upload the shared files to make available to your users.
  2. From the Windows control panel, enable network discovery.
  3. Choose Server Manager, File and Storage Services, Volumes.
  4. Scroll to Shares and choose Start the Add Roles and Features Wizard. Go through the wizard to install the File Server and Share role.
  5. From the left navigation menu, choose Shares.
  6. Choose Start the New Share Wizard to set up your folder as a file share.
  7. Open the context (right-click) menu on the share and choose Properties, Permissions, Customize Permissions.
  8. Choose Permissions, Add. Add Read and Execute permissions for everyone on the network.

Step 2:  Create an AppStream 2.0 image with Siemens NX installed

To connect to the image builder and install applications

  1. Open the AppStream 2.0 management console and choose Images, Image Builder, Launch Image Builder.
  2. Create a graphics design image builder in the same VPC as your file server.
  3. From the Image builder tab, select your image builder and choose Connect. This opens a new browser tab and display a desktop to log in to.
  4. Log in to your image builder as ImageBuilderAdmin.
  5. Launch the Image Assistant.
  6. Download and install Siemens NX and other applications on the image builder. I added Blender and Firefox, but you could replace these with your own applications.
  7. To verify the user experience, you can test the application performance on the instance.

Before you finish creating the image, you must mount the file share by enabling a few Microsoft Windows services.

To mount the file share

  1. Open services.msc and check the following services:
  • DNS Client
  • Function Discovery Resource Publication
  • SSDP Discovery
  • UPnP Device H
  1. If any of the preceding services have Startup Type set to Manual, open the context (right-click) menu on the service and choose Start. Otherwise, open the context (right-click) menu on the service and choose Properties. For Startup Type, choose Manual, Apply. To start the service, choose Start.
  2. From the Windows control panel, enable network discovery.
  3. Create a batch script that mounts a file share from the storage server set up earlier. The file share is mounted automatically when a user connects to the AppStream 2.0 environment.

Logon Script Location: C:\Users\Public\logon.bat

Script Contents:

:loop

net use H: \\path\to\network\share 

PING localhost -n 30 >NUL

IF NOT EXIST H:\ GOTO loop

  1. Open gpedit.msc and choose User Configuration, Windows Settings, Scripts. Set logon.bat as the user logon script.
  2. Next, create a batch script that makes the mounted drive visible to the user.

Logon Script Location: C:\Users\Public\startup.bat

Script Contents:
REG DELETE “HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer” /v “NoDrives” /f

  1. Open Task Scheduler and choose Create Task.
  2. Choose General, provide a task name, and then choose Change User or Group.
  3. For Enter the object name to select, enter SYSTEM and choose Check Names, OK.
  4. Choose Triggers, New. For Begin the task, choose At startup. Under Advanced Settings, change Delay task for to 5 minutes. Choose OK.
  5. Choose Actions, New. Under Settings, for Program/script, enter C:\Users\Public\startup.bat. Choose OK.
  6. Choose Conditions. Under Power, clear the Start the task only if the computer is on AC power Choose OK.
  7. To view your scheduled task, choose Task Scheduler Library. Close Task Scheduler when you are done.

Step 3:  Create an AppStream 2.0 fleet and stack

To create a fleet and stack

  1. In the AppStream 2.0 management console, choose Fleets, Create Fleet.
  2. Give the fleet a name, such as Graphics-Demo-Fleet, that uses the newly created image and the same VPC as your file server.
  3. Choose Stacks, Create Stack. Give the stack a name, such as Graphics-Demo-Stack.
  4. After the stack is created, select it and choose Actions, Associate Fleet. Associate the stack with the fleet you created in step 1.

Step 4:  Invite users to access Siemens NX through a browser

To invite users

  1. Choose User Pools, Create User to create users.
  2. Enter a name and email address for each user.
  3. Select the users just created, and choose Actions, Assign Stack to provide access to the stack created in step 2. You can also provide access using SAML 2.0 and connect to your Active Directory if necessary. For more information, see the Enabling Identity Federation with AD FS 3.0 and Amazon AppStream 2.0 post.

Your user receives an email invitation to set up an account and use a web portal to access the applications that you have included in your stack.

Step 5:  Validate the setup

Time for a test drive with Siemens NX on AppStream 2.0!

  1. Open the link for the AppStream 2.0 web portal shared through the email invitation. The web portal opens in your default browser. You must sign in with the temporary password and set a new password. After that, you get taken to your app catalog.
  2. Launch Siemens NX and interact with it using the demo files available in the shared storage folder – My Graphics Files. 

After I launched NX, I captured the screenshot below. The Siemens PLM team also recorded a video with NX running on AppStream 2.0.

Summary

In this post, I discussed the GPU instances available for delivering rich graphics applications to users in a web browser. While I demonstrated a simple setup, you can scale this out to launch a production environment with users signing in using Active Directory credentials,  accessing persistent storage with Amazon S3, and using other commonly requested features reviewed in the Amazon AppStream 2.0 Launch Recap – Domain Join, Simple Network Setup, and Lots More post.

To learn more about AppStream 2.0 and capabilities added this year, see Amazon AppStream 2.0 Resources.

Time Warner Hacked – AWS Config Exposes 4M Subscribers

Post Syndicated from Darknet original https://www.darknet.org.uk/2017/09/time-warner-hacked-aws-config-exposes-4m-subscribers/?utm_source=rss&utm_medium=social&utm_campaign=darknetfeed

Time Warner Hacked – AWS Config Exposes 4M Subscribers

What’s the latest on the web, Time Warner Hacked is what it’s about now as a bad AWS S3 config (once again) exposes the details of approximately 4 Million subscribers.

This follows not long after the Instagram API leaking user contact information and a few other recent leaks involving poorly secured Amazon AWS S3 buckets and I’d hazard a guess that it won’t be the last.

Records of roughly four million Time Warner Cable customers in the US were exposed to the public internet after a contractor failed to properly secure an Amazon cloud database.

Read the rest of Time Warner Hacked – AWS Config Exposes 4M Subscribers now! Only available at Darknet.

Cloud Storage Doesn’t have to be Convoluted, Complex, or Confusing

Post Syndicated from Ahin Thomas original https://www.backblaze.com/blog/cloud-storage-pricing-comparison/

business man frustrated over cloud storage pricing

So why do many vendors make it so hard to get information about how much you’re storing and how much you’re being charged?

Cloud storage is fast becoming the central repository for mission critical information, irreplaceable memories, and in some cases entire corporate and personal histories. Given this responsibility, we believe cloud storage vendors have an obligation to be transparent as possible in how they interact with their customers.

In that light we decided to challenge four cloud storage vendors and ask two simple questions:

  1. Can a customer understand how much data is stored?
  2. Can a customer understand the bill?

The detailed results are below, but if you wish to skip the details and the screen captures (TL;DR), we’ve summarized the results in the table below.

Summary of Cloud Storage Pricing Test

Our challenge was to upload 1 terabyte of data, store it for one month, and then download it.

Visibility to Data Stored Easy to Understand Bill Cost
Backblaze B2 Accurate, intuitive display of storage information. Available on demand, and the site clearly defines what has and will be charged for. $25
Microsoft Azure Storage is being measured in KiB, but is billed by the GB. With a calculator, it is unclear how much storage we are using. Available, but difficult to find. The nearly 30 day lag in billing creates business and accounting challenges. $72
Amazon S3 Incomplete. From the file browsing user interface, there is no reasonable way to understand how much data is being stored. Available on demand. While there are some line items that seem unnecessary for our test, the bill is generally straight-forward to understand. $71
Google Cloud Service Incomplete. From the file browsing user interface, there is no reasonable way to understand how much data is being stored. Available, but provides descriptions in units that are not on the pricing table nor commonly used. $100

Cloud Storage Test Details

For our tests, we choose Backblaze B2, Microsoft’s Azure, Amazon’s S3, and Google Cloud Storage. Our idea was simple: Upload 1 TB of data to the comparable service for each vendor, store it for 1 month, download that 1 TB, then document and share the results.

Let’s start with most obvious observation, the cost charged by each vendor for the test:

Cost
Backblaze B2 $25
Microsoft Azure $72
Amazon S3 $71
Google Cloud Service $100

Later in this post, we’ll see if we can determine the different cost components (storage, downloading, transactions, etc.) for each vendor, but our first step is to see if we can determine how much data we stored. In some cases, the answer is not as obvious as it would seem.

Test 1: Can a Customer Understand How Much Data Is Stored?

At the core, a provider of a service ought to be able to tell a customer how much of the service he or she is using. In this case, one might assume that providers of Cloud Storage would be able to tell customers how much data is being stored at any given moment. It turns out, it’s not that simple.

Backblaze B2
Logging into a Backblaze B2 account, one is presented with a summary screen that displays all “buckets.” Each bucket displays key summary information, including data currently stored.

B2 Cloud Storage Buckets screenshot

Clicking into a given bucket, one can browse individual files. Each file displays its size, and multiple files can be selected to create a size summary.

B2 file tree screenshot

Summary: Accurate, intuitive display of storage information.

Microsoft Azure

Moving on to Microsoft’s Azure, things get a little more “exciting.” There was no area that we could find where one can determine the total amount of data, in GB, stored with Azure.

There’s an area entitled “usage,” but that wasn’t helpful.

Microsoft Azure cloud storage screenshot

We then moved on to “Overview,” but had a couple challenges.The first issue was that we were presented with KiB (kibibyte) as a unit of measure. One GB (the unit of measure used in Azure’s pricing table) equates to roughly 976,563 KiB. It struck us as odd that things would be summarized by a unit of measure different from the billing unit of measure.

Microsoft Azure usage dashboard screenshot

Summary: Storage is being measured in KiB, but is billed by the GB. Even with a calculator, it is unclear how much storage we are using.

Amazon S3

Next we checked on the data we were storing in S3. We again ran into problems.

In the bucket overview, we were able to identify our buckets. However, we could not tell how much data was being stored.

Amazon S3 cloud storage buckets screenshot

Drilling into a bucket, the detail view does tell us file size. However, there was no method for summarizing the data stored within that bucket or for multiple files.

Amazon S3 cloud storage buckets usage screenshot

Summary: Incomplete. From the file browsing user interface, there is no reasonable way to understand how much data is being stored.

Google Cloud Storage (“GCS”)

GCS proved to have its own quirks, as well.

One can easily find the “bucket” summary, however, it does not provide information on data stored.

Google Cloud Storage Bucket screenshot

Clicking into the bucket, one can see files and the size of an individual file. However, no ability to see data total is provided.

Google Cloud Storage bucket files screenshot

Summary: Incomplete. From the file browsing user interface, there is no reasonable way to understand how much data is being stored.

Test 1 Conclusions

We knew how much storage we were uploading and, in many cases, the user will have some sense of the amount of data they are uploading. However, it strikes us as odd that many vendors won’t tell you how much data you have stored. Even stranger are the vendors that provide reporting in a unit of measure that is different from the units in their pricing table.

Test 2: Can a Customer Understand The Bill?

The cloud storage industry has done itself no favors with its tiered pricing that requires a calculator to figure out what’s going on. Setting that aside for a moment, one would presume that bills would be created in clear, auditable ways.

Backblaze

Inside of the Backblaze user interface, one finds a navigation link entitled “Billing.” Clicking on that, the user is presented with line items for previous bills, payments, and an estimate for the upcoming charges.

Backblaze B2 billing screenshot

One can expand any given row to see the the line item transactions composing each bill.

Backblaze B2 billing details screenshot

Summary: Available on demand, and the site clearly defines what has and will be charged for.

Azure

Trying to understand the Azure billing proved to be a bit tricky.

On August 6th, we logged into the billing console and were presented with this screen.

Microsoft Azure billing screenshot

As you can see, on Aug 6th, billing for the period of May-June was not available for download. For the period ending June 26th, we were charged nearly a month later, on July 24th. Clicking into that row item does display line item information.

Microsoft Azure cloud storage billing details screenshot

Summary: Available, but difficult to find. The nearly 30 day lag in billing creates business and accounting challenges.

Amazon S3

Amazon presents a clean billing summary and enables users to “drill down” into line items.

Going to the billing area of AWS, one can survey various monthly bills and is presented with a clean summary of billing charges.

AWS billing screenshot

Expanding into the billing detail, Amazon articulates each line item charge. Within each line item, charges are broken out into sub-line items for the different tiers of pricing.

AWS billing details screenshot

Summary: Available on demand. While there are some line items that seem unnecessary for our test, the bill is generally straight-forward to understand.

Google Cloud Storage (“GCS”)

This was an area where the GCS User Interface, which was otherwise relatively intuitive, became confusing.

Going to the Billing Overview page did not offer much in the way of an overview on charges.

Google Cloud Storage billing screenshot

However, moving down to the “Transactions” section did provide line item detail on all the charges incurred. However, similar to Azure introducing the concept of KiB, Google introduces the concept of the equally confusing Gibibyte (GiB). While all of Google’s pricing tables are listed in terms of GB, the line items reference GiB. 1 GiB is 1.07374 GBs.

Google Cloud Storage billing details screenshot

Summary: Available, but provides descriptions in units that are not on the pricing table nor commonly used.

Test 2 Conclusions

Clearly, some vendors do a better job than others in making their pricing available and understandable. From a transparency standpoint, it’s difficult to justify why a vendor would have their pricing table in units of X, but then put units of Y in the user interface.

Transparency: The Backblaze Way

Transparency isn’t easy. At Backblaze, we believe in investing time and energy into presenting the most intuitive user interfaces that we can create. We take pride in our heritage in the consumer backup space — servicing consumers has taught us how to make things understandable and usable. We do our best to apply those lessons to everything we do.

This philosophy reflects our desire to make our products usable, but it’s also part of a larger ethos of being transparent with our customers. We are being trusted with precious data. We want to repay that trust with, among other things, transparency.

It’s that spirit that was behind the decision to publish our hard drive performance stats, to open source the infrastructure that is behind us having the lowest cost of storage in the industry, and also to open source our erasure coding (the math that drives a significant portion of our redundancy for your data).

Why? We believe it’s not just about good user interface, it’s about the relationship we want to build with our customers.

The post Cloud Storage Doesn’t have to be Convoluted, Complex, or Confusing appeared first on Backblaze Blog | Cloud Storage & Cloud Backup.

Amazon QuickSight Now Supports Search, Filter Groups, and Amazon S3 Analytics Connector

Post Syndicated from Luis Wang original https://aws.amazon.com/blogs/big-data/amazon-quicksight-now-supports-search-filter-groups-and-amazon-s3-analytics-connector/

Today, I’m excited to share information about some new features in Amazon QuickSight. First, you can now search for datasets, analyses, and dashboards in Amazon QuickSight using the unified search box, making it faster and easier to find and access your data. Next, you can now create filter groups with multiple filter conditions that are evaluated together using the OR operation. Finally, you can now use the built-in Amazon S3 analytics connector to visualize your S3 storage access patterns across multiple S3 buckets and configurations within a single Amazon QuickSight dashboard to optimize for cost.

Search

You can now easily and quickly find and access your datasets, analyses, and dashboards using the unified search box in Amazon QuickSight. Type in what you’re looking for and you get a list of all matches in a unified view. From there, you can take actions such as creating an analysis from a dataset, modifying a dataset, or accessing an analysis or dashboard.

Filter groups

Filters are one of the most important features in Amazon QuickSight. Before this release, you could create multiple filters that were evaluated using the AND operation. With this release, you can now create multiple filters that are evaluated using the OR operation. This provides you with the flexibility to apply more complex filters to your data and visualizations. For example, you can create a chart that shows customers who have spent less than $100 OR made three or more purchases.

Amazon S3 analytics connector

In July, AWS introduced the ability to analyze and visualize your Amazon S3 storage access patterns using Amazon QuickSight in one click from the S3 console. Today, AWS released a dedicated S3 analytics connector in Amazon QuickSight. This connector allows you to import S3 analytics data for different buckets and configurations into a single Amazon QuickSight dataset. With this dataset, you can then create analyses and dashboards that tracks all of your S3 usage patterns in a single view.

Learn more

To learn more about these capabilities and start using them in your dashboards, see the Amazon QuickSight User Guide.

Stay engaged

If you have questions or suggestions, you can post them on the Amazon QuickSight discussion forum.

Not an Amazon QuickSight user?

To get started for FREE, see quicksight.aws.

 

AWS Hot Startups – August 2017

Post Syndicated from Tina Barr original https://aws.amazon.com/blogs/aws/aws-hot-startups-august-2017/

There’s no doubt about it – Artificial Intelligence is changing the world and how it operates. Across industries, organizations from startups to Fortune 500s are embracing AI to develop new products, services, and opportunities that are more efficient and accessible for their consumers. From driverless cars to better preventative healthcare to smart home devices, AI is driving innovation at a fast rate and will continue to play a more important role in our everyday lives.

This month we’d like to highlight startups using AI solutions to help companies grow. We are pleased to feature:

  • SignalBox – a simple and accessible deep learning platform to help businesses get started with AI.
  • Valossa – an AI video recognition platform for the media and entertainment industry.
  • Kaliber – innovative applications for businesses using facial recognition, deep learning, and big data.

SignalBox (UK)

In 2016, SignalBox founder Alain Richardt was hearing the same comments being made by developers, data scientists, and business leaders. They wanted to get into deep learning but didn’t know where to start. Alain saw an opportunity to commodify and apply deep learning by providing a platform that does the heavy lifting with an easy-to-use web interface, blueprints for common tasks, and just a single-click to productize the models. With SignalBox, companies can start building deep learning models with no coding at all – they just select a data set, choose a network architecture, and go. SignalBox also offers step-by-step tutorials, tips and tricks from industry experts, and consulting services for customers that want an end-to-end AI solution.

SignalBox offers a variety of solutions that are being used across many industries for energy modeling, fraud detection, customer segmentation, insurance risk modeling, inventory prediction, real estate prediction, and more. Existing data science teams are using SignalBox to accelerate their innovation cycle. One innovative UK startup, Energi Mine, recently worked with SignalBox to develop deep networks that predict anomalous energy consumption patterns and do time series predictions on energy usage for businesses with hundreds of sites.

SignalBox uses a variety of AWS services including Amazon EC2, Amazon VPC, Amazon Elastic Block Store, and Amazon S3. The ability to rapidly provision EC2 GPU instances has been a critical factor in their success – both in terms of keeping their operational expenses low, as well as speed to market. The Amazon API Gateway has allowed for operational automation, giving SignalBox the ability to control its infrastructure.

To learn more about SignalBox, visit here.

Valossa (Finland)

As students at the University of Oulu in Finland, the Valossa founders spent years doing research in the computer science and AI labs. During that time, the team witnessed how the world was moving beyond text, with video playing a greater role in day-to-day communication. This spawned an idea to use technology to automatically understand what an audience is viewing and share that information with a global network of content producers. Since 2015, Valossa has been building next generation AI applications to benefit the media and entertainment industry and is moving beyond the capabilities of traditional visual recognition systems.

Valossa’s AI is capable of analyzing any video stream. The AI studies a vast array of data within videos and converts that information into descriptive tags, categories, and overviews automatically. Basically, it sees, hears, and understands videos like a human does. The Valossa AI can detect people, visual and auditory concepts, key speech elements, and labels explicit content to make moderating and filtering content simpler. Valossa’s solutions are designed to provide value for the content production workflow, from media asset management to end-user applications for content discovery. AI-annotated content allows online viewers to jump directly to their favorite scenes or search specific topics and actors within a video.

Valossa leverages AWS to deliver the industry’s first complete AI video recognition platform. Using Amazon EC2 GPU instances, Valossa can easily scale their computation capacity based on customer activity. High-volume video processing with GPU instances provides the necessary speed for time-sensitive workflows. The geo-located Availability Zones in EC2 allow Valossa to bring resources close to their customers to minimize network delays. Valossa also uses Amazon S3 for video ingestion and to provide end-user video analytics, which makes managing and accessing media data easy and highly scalable.

To see how Valossa works, check out www.WhatIsMyMovie.com or enable the Alexa Skill, Valossa Movie Finder. To try the Valossa AI, sign up for free at www.valossa.com.

Kaliber (San Francisco, CA)

Serial entrepreneurs Ray Rahman and Risto Haukioja founded Kaliber in 2016. The pair had previously worked in startups building smart cities and online privacy tools, and teamed up to bring AI to the workplace and change the hospitality industry. Our world is designed to appeal to our senses – stores and warehouses have clearly marked aisles, products are colorfully packaged, and we use these designs to differentiate one thing from another. We tell each other apart by our faces, and previously that was something only humans could measure or act upon. Kaliber is using facial recognition, deep learning, and big data to create solutions for business use. Markets and companies that aren’t typically associated with cutting-edge technology will be able to use their existing camera infrastructure in a whole new way, making them more efficient and better able to serve their customers.

Computer video processing is rapidly expanding, and Kaliber believes that video recognition will extend to far more than security cameras and robots. Using the clients’ network of in-house cameras, Kaliber’s platform extracts key data points and maps them to actionable insights using their machine learning (ML) algorithm. Dashboards connect users to the client’s BI tools via the Kaliber enterprise APIs, and managers can view these analytics to improve their real-world processes, taking immediate corrective action with real-time alerts. Kaliber’s Real Metrics are aimed at combining the power of image recognition with ML to ultimately provide a more meaningful experience for all.

Kaliber uses many AWS services, including Amazon Rekognition, Amazon Kinesis, AWS Lambda, Amazon EC2 GPU instances, and Amazon S3. These services have been instrumental in helping Kaliber meet the needs of enterprise customers in record time.

Learn more about Kaliber here.

Thanks for reading and we’ll see you next month!

-Tina

 

Analyzing Salesforce Data with Amazon QuickSight

Post Syndicated from David McAmis original https://aws.amazon.com/blogs/big-data/analyzing-salesforce-data-with-amazon-quicksight/

Salesforce Sales Cloud is a powerful platform for managing customer data. One of the key functions that the platform provides is the ability to track customer opportunities. Opportunities in Salesforce are used to track revenue, sales pipelines, and other activities from the very first contact with a potential customer to a closed sale.

Amazon QuickSight is a rich data visualization tool that provides the ability to connect to Salesforce data and use it as a data source for creating analyses, stories, and dashboards  and easily share them with others in the organization. This post focuses on how to connect to Salesforce as a data source and create a useful opportunity dashboard, incorporating Amazon QuickSight features like relative date filters, Key Performance Indicator (KPI) charts, and more.

Walkthrough

In this post, you walk through the following tasks:

  • Creating a new data set based on Salesforce data
  • Creating your analysis and adding visuals
  • Creating an Amazon QuickSight dashboard
  • Working with filters

Note: For this walkthrough, I am using my own Salesforce.com Developer Edition account. You can sign up for your own free developer account at https://developer.salesforce.com/.

Creating a new Amazon QuickSight data set based on Salesforce data

To start, you need to create a new Amazon QuickSight data set. Sign in to Amazon QuickSight at https://quicksight.aws using the link from the home page. Enter your Amazon QuickSight account name and choose Continue. Next, enter your Email address or user name and password, then choose Sign In.

On the Amazon QuickSight start page, choose Manage Data, which takes you to a list of your data sets. Choose New Data Set, and choose Salesforce as your data source. Enter a data source name—in this example, I called mine “SFDC Opportunity.” Choose Create Data Source to open the Salesforce authentication page, where you can enter your Salesforce user name and password.

After you are authenticated to Salesforce, you are presented with a drop-down list that lets you select data from Reports or Objects. For this tutorial, choose Object. Scroll down in the list to choose the Opportunity object, and then choose Select.

To finish creating your data set, choose Visualize to go to where you can create a new Amazon QuickSight analysis from this data.

Creating your analysis and adding visuals

Now that you have acquired your data, it’s time to start working with your analysis. In Amazon Quicksight, an analysis is a container for a set of related visual stories. When you chose Visualize, a new analysis was created for you. This is where you start to create the visuals (charts, graphs, etc.) that will be the building blocks for your dashboard.

In Amazon QuickSight, Salesforce objects look like database tables. In the analysis that you just created, you can see the columns in the Fields list for the Opportunity object.

The Opportunity object in Salesforce has a number of default fields. Salesforce administrators can extend this object by adding other custom fields as required—these custom fields are usually marked with a “_c” at the end.

In the Fields List, you can see that Amazon QuickSight has divided the fields into Dimensions and Measures.  You use these to create your visualizations and dashboard. For this particular dashboard, you create five different visuals to display the data in a few different ways.

Opportunity by Stage

For the first visualization, you create a horizontal bar chart showing “Opportunity by Stage”. In the Fields List, choose the StageName dimension and the ExpectedRevenue measure. By default, this should create a horizontal bar chart for you, as shown in the following image.

Notice that this chart includes the Closed Won category, which we aren’t interested in showing. Choose the bar for Closed Won, and in the pop-up menu, choose Exclude Closed Won. This filters the chart to show only opportunities that are in progress.

It’s important to note that for this dashboard, we only want to show the opportunities that are not Closed Won. So in the menu bar on the left side, choose Filter.

By default, the filter that you just created was only applied to a single visualization. To change this, choose the filter, and then choose All Visuals from the drop-down list. This applies the filter to all visuals in the analysis.

To finish, select the chart title and rename the chart to Opportunity by Stage.

Opportunity by Month

Next, you need to create a new visual to show “Opportunity by Month.” You use a vertical bar chart to display the data. On the Amazon QuickSight toolbar, choose Add, and then choose Add visual. For this visual, choose CloseDate from the dimensions and ExpectedRevenue from the measures.

Using the Visual Types menu, change the chart type to a Vertical Bar Chart. By default, the chart displays the revenue by year, but we want to break it down a bit further. Choose Field Wells, and using the CloseDate drop-down menu, change the Aggregate to Month.

With the change to a monthly aggregate, your chart should look something like the following:

Select the chart title and rename the chart to Opportunity by Month.

Expected Revenue

When working with Salesforce opportunities, there are two measures that are important to most sales managers—the first is the total amount associated with the opportunity, and the second is what the actual expected revenue will be. For the next visual, you use the KPI chart to display these measures.

Choose Add on the Amazon QuickSight toolbar, and then choose Add visual. From the measures, choose ExpectedRevenue, and then Amount. To change your visualization, go to the Visual Types menu and choose the Key Performance Indicator (KPI). Your visualization should change and be similar to the following:

Select the chart title and rename the chart to Expected Revenue.

Opportunity by Lead Source

Next, you need to look at where the opportunity actually came from. This helps your dashboard users understand where the leads are being generated from and their value to the business. For this visual, you use a Horizontal Bar Chart.

On the Amazon QuickSight toolbar, choose Add, and then choose Add visual. From the measures, choose Amount, and for the dimensions, choose LeadSource. To change your visualization, go to the Visual Types menu and choose the Horizontal Bar Chart. Your visualization should change and be similar to the following:

Note: If you can’t read the chart labels for the bars, grab the axis line and drag to resize.

Select the chart title and rename the chart to Opportunity by Lead Source.

Expected Revenue vs. Opportunity Amount

For the last visual, you look at the individual opportunities and how they contribute to the total pipeline. A tree map is a specialized chart type that lets your dashboard users see how each opportunity amount contributes to the whole.  Additionally, you can highlight if there is a difference between the Expected Revenue and the Amount by sizing the marks by the Amount and coloring them by the Expected Amount.

On the Amazon QuickSight toolbar, choose Add, and then choose Add visual. From the measures, choose ExpectedRevenue and Amount. From the dimensions, choose Name. To change your visualization, go to the Visual Types menu and choose the Tree Map. Your visualization should change and be similar to the following:

Select the chart title and rename the chart to Expected Revenue vs Opportunity Amount.

Creating an Amazon QuickSight dashboard

Now that your visuals are created, it’s time to do the fun part—actually putting your Amazon QuickSight dashboard together. To create a dashboard, resize and position your visuals on the page, using the following layout:

To resize a visual, grab the handle in the lower-right corner and drag it to the height and width that you want.

To move your visual, use the grab bar at the top of the visual, as shown here:

When you are done resizing your visuals, your canvas should look something like this:

To create a dashboard, choose Share in the Amazon QuickSight toolbar. Then choose Create Dashboard. For this dashboard, give it a name of SFDC Opportunity Dashboard, and choose Create Dashboard. You are prompted to enter the email address or user name of the users you want to share this dashboard with.

Because we are just concentrating on the design at the moment, you can choose Cancel and share your dashboard later using the Share button on the dashboard toolbar.

Working with filters

There is one more feature that you can use when viewing your dashboard to make it even more useful. Earlier, when you were working with the Analysis, you added a filter to remove any opportunities that were tagged as Closed Won. Now, as you are viewing the dashboard, you add a filter that you can use to filter on a relative date.

This feature in Amazon QuickSight allows you to choose a time period (years, quarters, months, weeks, etc.) and then select from a list of relative time periods. For example, if you choose Year, you could set the filter options to Previous Year, This Year, Year to Date, or Last N Years.

This is especially handy for a Salesforce Opportunity dashboard, as you might want to filter the data using the Close Date field to see when the opportunity is actually set to close.

To create a relative date filter, choose Filter on the toolbar. Choose the filter icon, and then choose CloseDate, as shown in the following image:

At the top of the Edit Filter pane, change the drop-down list to apply the filter to All Visuals. The default filter type is Time Range, so use the drop-down list to change the filter type to Relative Dates.  For the time period, choose Quarters. To view all the current opportunities in your dashboard, choose the option for This Quarter, and choose Apply.

With the date filter in place, you have the final component for your dashboard, which should look something like the following example:

It’s important to note that at this point, you have added the filter when viewing the dashboard. If you think this is something that other users might want to do, you can go back to your Amazon QuickSight Analysis and add the filter there—that way it will be available for all dashboard users.

Summary

In this post, you learned how to connect to Salesforce data and create a basic dashboard. You can apply the same techniques to create analyses and dashboards from all different types of Salesforce data and objects. Whether you want to analyze your Salesforce account demographics or where your leads are coming from, or evaluate any other data stored in Salesforce, Amazon QuickSight helps you quickly connect to and visualize your data with only a few clicks.

 


Additional Reading

Learn how to visualize Amazon S3 analytics data with Amazon QuickSight!


About the Author

David McAmis is a Big Data & Analytics Consultant with Amazon Web Services. He works with customers to develop scalable platforms to gather, process and analyze data on AWS.

 

 

 

 

From Data Lake to Data Warehouse: Enhancing Customer 360 with Amazon Redshift Spectrum

Post Syndicated from Dylan Tong original https://aws.amazon.com/blogs/big-data/from-data-lake-to-data-warehouse-enhancing-customer-360-with-amazon-redshift-spectrum/

Achieving a 360o-view of your customer has become increasingly challenging as companies embrace omni-channel strategies, engaging customers across websites, mobile, call centers, social media, physical sites, and beyond. The promise of a web where online and physical worlds blend makes understanding your customers more challenging, but also more important. Businesses that are successful in this medium have a significant competitive advantage.

The big data challenge requires the management of data at high velocity and volume. Many customers have identified Amazon S3 as a great data lake solution that removes the complexities of managing a highly durable, fault tolerant data lake infrastructure at scale and economically.

AWS data services substantially lessen the heavy lifting of adopting technologies, allowing you to spend more time on what matters most—gaining a better understanding of customers to elevate your business. In this post, I show how a recent Amazon Redshift innovation, Redshift Spectrum, can enhance a customer 360 initiative.

Customer 360 solution

A successful customer 360 view benefits from using a variety of technologies to deliver different forms of insights. These could range from real-time analysis of streaming data from wearable devices and mobile interactions to historical analysis that requires interactive, on demand queries on billions of transactions. In some cases, insights can only be inferred through AI via deep learning. Finally, the value of your customer data and insights can’t be fully realized until it is operationalized at scale—readily accessible by fleets of applications. Companies are leveraging AWS for the breadth of services that cover these domains, to drive their data strategy.

A number of AWS customers stream data from various sources into a S3 data lake through Amazon Kinesis. They use Kinesis and technologies in the Hadoop ecosystem like Spark running on Amazon EMR to enrich this data. High-value data is loaded into an Amazon Redshift data warehouse, which allows users to analyze and interact with data through a choice of client tools. Redshift Spectrum expands on this analytics platform by enabling Amazon Redshift to blend and analyze data beyond the data warehouse and across a data lake.

The following diagram illustrates the workflow for such a solution.

This solution delivers value by:

  • Reducing complexity and time to value to deeper insights. For instance, an existing data model in Amazon Redshift may provide insights across dimensions such as customer, geography, time, and product on metrics from sales and financial systems. Down the road, you may gain access to streaming data sources like customer-care call logs and website activity that you want to blend in with the sales data on the same dimensions to understand how web and call center experiences maybe correlated with sales performance. Redshift Spectrum can join these dimensions in Amazon Redshift with data in S3 to allow you to quickly gain new insights, and avoid the slow and more expensive alternative of fully integrating these sources with your data warehouse.
  • Providing an additional avenue for optimizing costs and performance. In cases like call logs and clickstream data where volumes could be many TBs to PBs, storing the data exclusively in S3 yields significant cost savings. Interactive analysis on massive datasets may now be economically viable in cases where data was previously analyzed periodically through static reports generated by inexpensive batch processes. In some cases, you can improve the user experience while simultaneously lowering costs. Spectrum is powered by a large-scale infrastructure external to your Amazon Redshift cluster, and excels at scanning and aggregating large volumes of data. For instance, your analysts maybe performing data discovery on customer interactions across millions of consumers over years of data across various channels. On this large dataset, certain queries could be slow if you didn’t have a large Amazon Redshift cluster. Alternatively, you could use Redshift Spectrum to achieve a better user experience with a smaller cluster.

Proof of concept walkthrough

To make evaluation easier for you, I’ve conducted a Redshift Spectrum proof-of-concept (PoC) for the customer 360 use case. For those who want to replicate the PoC, the instructions, AWS CloudFormation templates, and public data sets are available in the GitHub repository.

The remainder of this post is a journey through the project, observing best practices in action, and learning how you can achieve business value. The walkthrough involves:

  • An analysis of performance data from the PoC environment involving queries that demonstrate blending and analysis of data across Amazon Redshift and S3. Observe that great results are achievable at scale.
  • Guidance by example on query tuning, design, and data preparation to illustrate the optimization process. This includes tuning a query that combines clickstream data in S3 with customer and time dimensions in Amazon Redshift, and aggregates ~1.9 B out of 3.7 B+ records in under 10 seconds with a small cluster!
  • Guidance and measurements to help assess deciding between two options: accessing and analyzing data exclusively in Amazon Redshift, or using Redshift Spectrum to access data left in S3.

Stream ingestion and enrichment

The focus of this post isn’t stream ingestion and enrichment on Kinesis and EMR, but be mindful of performance best practices on S3 to ensure good streaming and query performance:

  • Use random object keys: The data files provided for this project are prefixed with SHA-256 hashes to prevent hot partitions. This is important to ensure that optimal request rates to support PUT requests from the incoming stream in addition to certain queries from large Amazon Redshift clusters that could send a large number of parallel GET requests.
  • Micro-batch your data stream: S3 isn’t optimized for small random write workloads. Your datasets should be micro-batched into large files. For instance, the “parquet-1” dataset provided batches >7 million records per file. The optimal file size for Redshift Spectrum is usually in the 100 MB to 1 GB range.

If you have an edge case that may pose scalability challenges, AWS would love to hear about it. For further guidance, talk to your solutions architect.

Environment

The project consists of the following environment:

  • Amazon Redshift cluster: 4 X dc1.large
  • Data:
    • Time and customer dimension tables are stored on all Amazon Redshift nodes (ALL distribution style):
      • The data originates from the DWDATE and CUSTOMER tables in the Star Schema Benchmark
      • The customer table contains attributes for 3 million customers.
      • The time data is at the day-level granularity, and spans 7 years, from the start of 1992 to the end of 1998.
    • The clickstream data is stored in an S3 bucket, and serves as a fact table.
      • Various copies of this dataset in CSV and Parquet format have been provided, for reasons to be discussed later.
      • The data is a modified version of the uservisits dataset from AMPLab’s Big Data Benchmark, which was generated by Intel’s Hadoop benchmark tools.
      • Changes were minimal, so that existing test harnesses for this test can be adapted:
        • Increased the 751,754,869-row dataset 5X to 3,758,774,345 rows.
        • Added surrogate keys to support joins with customer and time dimensions. These keys were distributed evenly across the entire dataset to represents user visits from six customers over seven years.
        • Values for the visitDate column were replaced to align with the 7-year timeframe, and the added time surrogate key.

Queries across the data lake and data warehouse 

Imagine a scenario where a business analyst plans to analyze clickstream metrics like ad revenue over time and by customer, market segment and more. The example below is a query that achieves this effect: 

The query part highlighted in red retrieves clickstream data in S3, and joins the data with the time and customer dimension tables in Amazon Redshift through the part highlighted in blue. The query returns the total ad revenue for three customers over the last three months, along with info on their respective market segment.

Unfortunately, this query takes around three minutes to run, and doesn’t enable the interactive experience that you want. However, there’s a number of performance optimizations that you can implement to achieve the desired performance.

Performance analysis

Two key utilities provide visibility into Redshift Spectrum:

  • EXPLAIN
    Provides the query execution plan, which includes info around what processing is pushed down to Redshift Spectrum. Steps in the plan that include the prefix S3 are executed on Redshift Spectrum. For instance, the plan for the previous query has the step “S3 Seq Scan clickstream.uservisits_csv10”, indicating that Redshift Spectrum performs a scan on S3 as part of the query execution.
  • SVL_S3QUERY_SUMMARY
    Statistics for Redshift Spectrum queries are stored in this table. While the execution plan presents cost estimates, this table stores actual statistics for past query runs.

You can get the statistics of your last query by inspecting the SVL_S3QUERY_SUMMARY table with the condition (query = pg_last_query_id()). Inspecting the previous query reveals that the entire dataset of nearly 3.8 billion rows was scanned to retrieve less than 66.3 million rows. Improving scan selectivity in your query could yield substantial performance improvements.

Partitioning

Partitioning is a key means to improving scan efficiency. In your environment, the data and tables have already been organized, and configured to support partitions. For more information, see the PoC project setup instructions. The clickstream table was defined as:

CREATE EXTERNAL TABLE clickstream.uservisits_csv10
…
PARTITIONED BY(customer int4, visitYearMonth int4)

The entire 3.8 billion-row dataset is organized as a collection of large files where each file contains data exclusive to a particular customer and month in a year. This allows you to partition your data into logical subsets by customer and year/month. With partitions, the query engine can target a subset of files:

  • Only for specific customers
  • Only data for specific months
  • A combination of specific customers and year/months

You can use partitions in your queries. Instead of joining your customer data on the surrogate customer key (that is, c.c_custkey = uv.custKey), the partition key “customer” should be used instead:

SELECT c.c_name, c.c_mktsegment, t.prettyMonthYear, SUM(uv.adRevenue)
…
ON c.c_custkey = uv.customer
…
ORDER BY c.c_name, c.c_mktsegment, uv.yearMonthKey  ASC

This query should run approximately twice as fast as the previous query. If you look at the statistics for this query in SVL_S3QUERY_SUMMARY, you see that only half the dataset was scanned. This is expected because your query is on three out of six customers on an evenly distributed dataset. However, the scan is still inefficient, and you can benefit from using your year/month partition key as well:

SELECT c.c_name, c.c_mktsegment, t.prettyMonthYear, SUM(uv.adRevenue)
…
ON c.c_custkey = uv.customer
…
ON uv.visitYearMonth = t.d_yearmonthnum
…
ORDER BY c.c_name, c.c_mktsegment, uv.visitYearMonth ASC

All joins between the tables are now using partitions. Upon reviewing the statistics for this query, you should observe that Redshift Spectrum scans and returns the exact number of rows, 66,270,117. If you run this query a few times, you should see execution time in the range of 8 seconds, which is a 22.5X improvement on your original query!

Predicate pushdown and storage optimizations 

Previously, I mentioned that Redshift Spectrum performs processing through large-scale infrastructure external to your Amazon Redshift cluster. It is optimized for performing large scans and aggregations on S3. In fact, Redshift Spectrum may even out-perform a medium size Amazon Redshift cluster on these types of workloads with the proper optimizations. There are two important variables to consider for optimizing large scans and aggregations:

  • File size and count. As a general rule, use files 100 MB-1 GB in size, as Redshift Spectrum and S3 are optimized for reading this object size. However, the number of files operating on a query is directly correlated with the parallelism achievable by a query. There is an inverse relationship between file size and count: the bigger the files, the fewer files there are for the same dataset. Consequently, there is a trade-off between optimizing for object read performance, and the amount of parallelism achievable on a particular query. Large files are best for large scans as the query likely operates on sufficiently large number of files. For queries that are more selective and for which fewer files are operating, you may find that smaller files allow for more parallelism.
  • Data format. Redshift Spectrum supports various data formats. Columnar formats like Parquet can sometimes lead to substantial performance benefits by providing compression and more efficient I/O for certain workloads. Generally, format types like Parquet should be used for query workloads involving large scans, and high attribute selectivity. Again, there are trade-offs as formats like Parquet require more compute power to process than plaintext. For queries on smaller subsets of data, the I/O efficiency benefit of Parquet is diminished. At some point, Parquet may perform the same or slower than plaintext. Latency, compression rates, and the trade-off between user experience and cost should drive your decision.

To help illustrate how Redshift Spectrum performs on these large aggregation workloads, run a basic query that aggregates the entire ~3.7 billion record dataset on Redshift Spectrum, and compared that with running the query exclusively on Amazon Redshift:

SELECT uv.custKey, COUNT(uv.custKey)
FROM <your clickstream table> as uv
GROUP BY uv.custKey
ORDER BY uv.custKey ASC

For the Amazon Redshift test case, the clickstream data is loaded, and distributed evenly across all nodes (even distribution style) with optimal column compression encodings prescribed by the Amazon Redshift’s ANALYZE command.

The Redshift Spectrum test case uses a Parquet data format with each file containing all the data for a particular customer in a month. This results in files mostly in the range of 220-280 MB, and in effect, is the largest file size for this partitioning scheme. If you run tests with the other datasets provided, you see that this data format and size is optimal and out-performs others by ~60X. 

Performance differences will vary depending on the scenario. The important takeaway is to understand the testing strategy and the workload characteristics where Redshift Spectrum is likely to yield performance benefits. 

The following chart compares the query execution time for the two scenarios. The results indicate that you would have to pay for 12 X DC1.Large nodes to get performance comparable to using a small Amazon Redshift cluster that leverages Redshift Spectrum. 

Chart showing simple aggregation on ~3.7 billion records

So you’ve validated that Spectrum excels at performing large aggregations. Could you benefit by pushing more work down to Redshift Spectrum in your original query? It turns out that you can, by making the following modification:

The clickstream data is stored at a day-level granularity for each customer while your query rolls up the data to the month level per customer. In the earlier query that uses the day/month partition key, you optimized the query so that it only scans and retrieves the data required, but the day level data is still sent back to your Amazon Redshift cluster for joining and aggregation. The query shown here pushes aggregation work down to Redshift Spectrum as indicated by the query plan:

In this query, Redshift Spectrum aggregates the clickstream data to the month level before it is returned to the Amazon Redshift cluster and joined with the dimension tables. This query should complete in about 4 seconds, which is roughly twice as fast as only using the partition key. The speed increase is evident upon reviewing the SVL_S3QUERY_SUMMARY table:

  • Bytes scanned is 21.6X less because of the Parquet data format.
  • Only 90 records are returned back to the Amazon Redshift cluster as a result of the push-down, instead of ~66.2 million, leading to substantially less join overhead, and about 530 MB less data sent back to your cluster.
  • No adverse change in average parallelism.

Assessing the value of Amazon Redshift vs. Redshift Spectrum

At this point, you might be asking yourself, why would I ever not use Redshift Spectrum? Well, you still get additional value for your money by loading data into Amazon Redshift, and querying in Amazon Redshift vs. querying S3.

In fact, it turns out that the last version of our query runs even faster when executed exclusively in native Amazon Redshift, as shown in the following chart:

Chart comparing Amazon Redshift vs. Redshift Spectrum with pushdown aggregation over 3 months of data

As a general rule, queries that aren’t dominated by I/O and which involve multiple joins are better optimized in native Amazon Redshift. For instance, the performance difference between running the partition key query entirely in Amazon Redshift versus with Redshift Spectrum is twice as large as that that of the pushdown aggregation query, partly because the former case benefits more from better join performance.

Furthermore, the variability in latency in native Amazon Redshift is lower. For use cases where you have tight performance SLAs on queries, you may want to consider using Amazon Redshift exclusively to support those queries.

On the other hand, when you perform large scans, you could benefit from the best of both worlds: higher performance at lower cost. For instance, imagine that you wanted to enable your business analysts to interactively discover insights across a vast amount of historical data. In the example below, the pushdown aggregation query is modified to analyze seven years of data instead of three months:

SELECT c.c_name, c.c_mktsegment, t.prettyMonthYear, uv.totalRevenue
…
WHERE customer <= 3 and visitYearMonth >= 199201
… 
FROM dwdate WHERE d_yearmonthnum >= 199201) as t
…
ORDER BY c.c_name, c.c_mktsegment, uv.visitYearMonth ASC

This query requires scanning and aggregating nearly 1.9 billion records. As shown in the chart below, Redshift Spectrum substantially speeds up this query. A large Amazon Redshift cluster would have to be provisioned to support this use case. With the aid of Redshift Spectrum, you could use an existing small cluster, keep a single copy of your data in S3, and benefit from economical, durable storage while only paying for what you use via the pay per query pricing model.

Chart comparing Amazon Redshift vs. Redshift Spectrum with pushdown aggregation over 7 years of data

Summary

Redshift Spectrum lowers the time to value for deeper insights on customer data queries spanning the data lake and data warehouse. It can enable interactive analysis on datasets in cases that weren’t economically practical or technically feasible before.

There are cases where you can get the best of both worlds from Redshift Spectrum: higher performance at lower cost. However, there are still latency-sensitive use cases where you may want native Amazon Redshift performance. For more best practice tips, see the 10 Best Practices for Amazon Redshift post.

Please visit the Amazon Redshift Spectrum PoC Environment Github page. If you have questions or suggestions, please comment below.

 


Additional Reading

Learn more about how Amazon Redshift Spectrum extends data warehousing out to exabytes – no loading required.


About the Author

Dylan Tong is an Enterprise Solutions Architect at AWS. He works with customers to help drive their success on the AWS platform through thought leadership and guidance on designing well architected solutions. He has spent most of his career building on his expertise in data management and analytics by working for leaders and innovators in the space.

 

 

Announcing the Winners of the AWS Chatbot Challenge – Conversational, Intelligent Chatbots using Amazon Lex and AWS Lambda

Post Syndicated from Tara Walker original https://aws.amazon.com/blogs/aws/announcing-the-winners-of-the-aws-chatbot-challenge-conversational-intelligent-chatbots-using-amazon-lex-and-aws-lambda/

A couple of months ago on the blog, I announced the AWS Chatbot Challenge in conjunction with Slack. The AWS Chatbot Challenge was an opportunity to build a unique chatbot that helped to solve a problem or that would add value for its prospective users. The mission was to build a conversational, natural language chatbot using Amazon Lex and leverage Lex’s integration with AWS Lambda to execute logic or data processing on the backend.

I know that you all have been anxiously waiting to hear announcements of who were the winners of the AWS Chatbot Challenge as much as I was. Well wait no longer, the winners of the AWS Chatbot Challenge have been decided.

May I have the Envelope Please? (The Trumpets sound)

The winners of the AWS Chatbot Challenge are:

  • First Place: BuildFax Counts by Joe Emison
  • Second Place: Hubsy by Andrew Riess, Andrew Puch, and John Wetzel
  • Third Place: PFMBot by Benny Leong and his team from MoneyLion.
  • Large Organization Winner: ADP Payroll Innovation Bot by Eric Liu, Jiaxing Yan, and Fan Yang

 

Diving into the Winning Chatbot Projects

Let’s take a walkthrough of the details for each of the winning projects to get a view of what made these chatbots distinctive, as well as, learn more about the technologies used to implement the chatbot solution.

 

BuildFax Counts by Joe Emison

The BuildFax Counts bot was created as a real solution for the BuildFax company to decrease the amount the time that sales and marketing teams can get answers on permits or properties with permits meet certain criteria.

BuildFax, a company co-founded by bot developer Joe Emison, has the only national database of building permits, which updates data from approximately half of the United States on a monthly basis. In order to accommodate the many requests that come in from the sales and marketing team regarding permit information, BuildFax has a technical sales support team that fulfills these requests sent to a ticketing system by manually writing SQL queries that run across the shards of the BuildFax databases. Since there are a large number of requests received by the internal sales support team and due to the manual nature of setting up the queries, it may take several days for getting the sales and marketing teams to receive an answer.

The BuildFax Counts chatbot solves this problem by taking the permit inquiry that would normally be sent into a ticket from the sales and marketing team, as input from Slack to the chatbot. Once the inquiry is submitted into Slack, a query executes and the inquiry results are returned immediately.

Joe built this solution by first creating a nightly export of the data in their BuildFax MySQL RDS database to CSV files that are stored in Amazon S3. From the exported CSV files, an Amazon Athena table was created in order to run quick and efficient queries on the data. He then used Amazon Lex to create a bot to handle the common questions and criteria that may be asked by the sales and marketing teams when seeking data from the BuildFax database by modeling the language used from the BuildFax ticketing system. He added several different sample utterances and slot types; both custom and Lex provided, in order to correctly parse every question and criteria combination that could be received from an inquiry.  Using Lambda, Joe created a Javascript Lambda function that receives information from the Lex intent and used it to build a SQL statement that runs against the aforementioned Athena database using the AWS SDK for JavaScript in Node.js library to return inquiry count result and SQL statement used.

The BuildFax Counts bot is used today for the BuildFax sales and marketing team to get back data on inquiries immediately that previously took up to a week to receive results.

Not only is BuildFax Counts bot our 1st place winner and wonderful solution, but its creator, Joe Emison, is a great guy.  Joe has opted to donate his prize; the $5,000 cash, the $2,500 in AWS Credits, and one re:Invent ticket to the Black Girls Code organization. I must say, you rock Joe for helping these kids get access and exposure to technology.

 

Hubsy by Andrew Riess, Andrew Puch, and John Wetzel

Hubsy bot was created to redefine and personalize the way users traditionally manage their HubSpot account. HubSpot is a SaaS system providing marketing, sales, and CRM software. Hubsy allows users of HubSpot to create engagements and log engagements with customers, provide sales teams with deals status, and retrieves client contact information quickly. Hubsy uses Amazon Lex’s conversational interface to execute commands from the HubSpot API so that users can gain insights, store and retrieve data, and manage tasks directly from Facebook, Slack, or Alexa.

In order to implement the Hubsy chatbot, Andrew and the team members used AWS Lambda to create a Lambda function with Node.js to parse the users request and call the HubSpot API, which will fulfill the initial request or return back to the user asking for more information. Terraform was used to automatically setup and update Lambda, CloudWatch logs, as well as, IAM profiles. Amazon Lex was used to build the conversational piece of the bot, which creates the utterances that a person on a sales team would likely say when seeking information from HubSpot. To integrate with Alexa, the Amazon Alexa skill builder was used to create an Alexa skill which was tested on an Echo Dot. Cloudwatch Logs are used to log the Lambda function information to CloudWatch in order to debug different parts of the Lex intents. In order to validate the code before the Terraform deployment, ESLint was additionally used to ensure the code was linted and proper development standards were followed.

 

PFMBot by Benny Leong and his team from MoneyLion

PFMBot, Personal Finance Management Bot,  is a bot to be used with the MoneyLion finance group which offers customers online financial products; loans, credit monitoring, and free credit score service to improve the financial health of their customers. Once a user signs up an account on the MoneyLion app or website, the user has the option to link their bank accounts with the MoneyLion APIs. Once the bank account is linked to the APIs, the user will be able to login to their MoneyLion account and start having a conversation with the PFMBot based on their bank account information.

The PFMBot UI has a web interface built with using Javascript integration. The chatbot was created using Amazon Lex to build utterances based on the possible inquiries about the user’s MoneyLion bank account. PFMBot uses the Lex built-in AMAZON slots and parsed and converted the values from the built-in slots to pass to AWS Lambda. The AWS Lambda functions interacting with Amazon Lex are Java-based Lambda functions which call the MoneyLion Java-based internal APIs running on Spring Boot. These APIs obtain account data and related bank account information from the MoneyLion MySQL Database.

 

ADP Payroll Innovation Bot by Eric Liu, Jiaxing Yan, and Fan Yang

ADP PI (Payroll Innovation) bot is designed to help employees of ADP customers easily review their own payroll details and compare different payroll data by just asking the bot for results. The ADP PI Bot additionally offers issue reporting functionality for employees to report payroll issues and aids HR managers in quickly receiving and organizing any reported payroll issues.

The ADP Payroll Innovation bot is an ecosystem for the ADP payroll consisting of two chatbots, which includes ADP PI Bot for external clients (employees and HR managers), and ADP PI DevOps Bot for internal ADP DevOps team.


The architecture for the ADP PI DevOps bot is different architecture from the ADP PI bot shown above as it is deployed internally to ADP. The ADP PI DevOps bot allows input from both Slack and Alexa. When input comes into Slack, Slack sends the request to Lex for it to process the utterance. Lex then calls the Lambda backend, which obtains ADP data sitting in the ADP VPC running within an Amazon VPC. When input comes in from Alexa, a Lambda function is called that also obtains data from the ADP VPC running on AWS.

The architecture for the ADP PI bot consists of users entering in requests and/or entering issues via Slack. When requests/issues are entered via Slack, the Slack APIs communicate via Amazon API Gateway to AWS Lambda. The Lambda function either writes data into one of the Amazon DynamoDB databases for recording issues and/or sending issues or it sends the request to Lex. When sending issues, DynamoDB integrates with Trello to keep HR Managers abreast of the escalated issues. Once the request data is sent from Lambda to Lex, Lex processes the utterance and calls another Lambda function that integrates with the ADP API and it calls ADP data from within the ADP VPC, which runs on Amazon Virtual Private Cloud (VPC).

Python and Node.js were the chosen languages for the development of the bots.

The ADP PI bot ecosystem has the following functional groupings:

Employee Functionality

  • Summarize Payrolls
  • Compare Payrolls
  • Escalate Issues
  • Evolve PI Bot

HR Manager Functionality

  • Bot Management
  • Audit and Feedback

DevOps Functionality

  • Reduce call volume in service centers (ADP PI Bot).
  • Track issues and generate reports (ADP PI Bot).
  • Monitor jobs for various environment (ADP PI DevOps Bot)
  • View job dashboards (ADP PI DevOps Bot)
  • Query job details (ADP PI DevOps Bot)

 

Summary

Let’s all wish all the winners of the AWS Chatbot Challenge hearty congratulations on their excellent projects.

You can review more details on the winning projects, as well as, all of the submissions to the AWS Chatbot Challenge at: https://awschatbot2017.devpost.com/submissions. If you are curious on the details of Chatbot challenge contest including resources, rules, prizes, and judges, you can review the original challenge website here:  https://awschatbot2017.devpost.com/.

Hopefully, you are just as inspired as I am to build your own chatbot using Lex and Lambda. For more information, take a look at the Amazon Lex developer guide or the AWS AI blog on Building Better Bots Using Amazon Lex (Part 1)

Chat with you soon!

Tara

Analyzing AWS Cost and Usage Reports with Looker and Amazon Athena

Post Syndicated from Dillon Morrison original https://aws.amazon.com/blogs/big-data/analyzing-aws-cost-and-usage-reports-with-looker-and-amazon-athena/

This is a guest post by Dillon Morrison at Looker. Looker is, in their own words, “a new kind of analytics platform–letting everyone in your business make better decisions by getting reliable answers from a tool they can use.” 

As the breadth of AWS products and services continues to grow, customers are able to more easily move their technology stack and core infrastructure to AWS. One of the attractive benefits of AWS is the cost savings. Rather than paying upfront capital expenses for large on-premises systems, customers can instead pay variables expenses for on-demand services. To further reduce expenses AWS users can reserve resources for specific periods of time, and automatically scale resources as needed.

The AWS Cost Explorer is great for aggregated reporting. However, conducting analysis on the raw data using the flexibility and power of SQL allows for much richer detail and insight, and can be the better choice for the long term. Thankfully, with the introduction of Amazon Athena, monitoring and managing these costs is now easier than ever.

In the post, I walk through setting up the data pipeline for cost and usage reports, Amazon S3, and Athena, and discuss some of the most common levers for cost savings. I surface tables through Looker, which comes with a host of pre-built data models and dashboards to make analysis of your cost and usage data simple and intuitive.

Analysis with Athena

With Athena, there’s no need to create hundreds of Excel reports, move data around, or deploy clusters to house and process data. Athena uses Apache Hive’s DDL to create tables, and the Presto querying engine to process queries. Analysis can be performed directly on raw data in S3. Conveniently, AWS exports raw cost and usage data directly into a user-specified S3 bucket, making it simple to start querying with Athena quickly. This makes continuous monitoring of costs virtually seamless, since there is no infrastructure to manage. Instead, users can leverage the power of the Athena SQL engine to easily perform ad-hoc analysis and data discovery without needing to set up a data warehouse.

After the data pipeline is established, cost and usage data (the recommended billing data, per AWS documentation) provides a plethora of comprehensive information around usage of AWS services and the associated costs. Whether you need the report segmented by product type, user identity, or region, this report can be cut-and-sliced any number of ways to properly allocate costs for any of your business needs. You can then drill into any specific line item to see even further detail, such as the selected operating system, tenancy, purchase option (on-demand, spot, or reserved), and so on.

Walkthrough

By default, the Cost and Usage report exports CSV files, which you can compress using gzip (recommended for performance). There are some additional configuration options for tuning performance further, which are discussed below.

Prerequisites

If you want to follow along, you need the following resources:

Enable the cost and usage reports

First, enable the Cost and Usage report. For Time unit, select Hourly. For Include, select Resource IDs. All options are prompted in the report-creation window.

The Cost and Usage report dumps CSV files into the specified S3 bucket. Please note that it can take up to 24 hours for the first file to be delivered after enabling the report.

Configure the S3 bucket and files for Athena querying

In addition to the CSV file, AWS also creates a JSON manifest file for each cost and usage report. Athena requires that all of the files in the S3 bucket are in the same format, so we need to get rid of all these manifest files. If you’re looking to get started with Athena quickly, you can simply go into your S3 bucket and delete the manifest file manually, skip the automation described below, and move on to the next section.

To automate the process of removing the manifest file each time a new report is dumped into S3, which I recommend as you scale, there are a few additional steps. The folks at Concurrency labs wrote a great overview and set of scripts for this, which you can find in their GitHub repo.

These scripts take the data from an input bucket, remove anything unnecessary, and dump it into a new output bucket. We can utilize AWS Lambda to trigger this process whenever new data is dropped into S3, or on a nightly basis, or whatever makes most sense for your use-case, depending on how often you’re querying the data. Please note that enabling the “hourly” report means that data is reported at the hour-level of granularity, not that a new file is generated every hour.

Following these scripts, you’ll notice that we’re adding a date partition field, which isn’t necessary but improves query performance. In addition, converting data from CSV to a columnar format like ORC or Parquet also improves performance. We can automate this process using Lambda whenever new data is dropped in our S3 bucket. Amazon Web Services discusses columnar conversion at length, and provides walkthrough examples, in their documentation.

As a long-term solution, best practice is to use compression, partitioning, and conversion. However, for purposes of this walkthrough, we’re not going to worry about them so we can get up-and-running quicker.

Set up the Athena query engine

In your AWS console, navigate to the Athena service, and click “Get Started”. Follow the tutorial and set up a new database (we’ve called ours “AWS Optimizer” in this example). Don’t worry about configuring your initial table, per the tutorial instructions. We’ll be creating a new table for cost and usage analysis. Once you walked through the tutorial steps, you’ll be able to access the Athena interface, and can begin running Hive DDL statements to create new tables.

One thing that’s important to note, is that the Cost and Usage CSVs also contain the column headers in their first row, meaning that the column headers would be included in the dataset and any queries. For testing and quick set-up, you can remove this line manually from your first few CSV files. Long-term, you’ll want to use a script to programmatically remove this row each time a new file is dropped in S3 (every few hours typically). We’ve drafted up a sample script for ease of reference, which we run on Lambda. We utilize Lambda’s native ability to invoke the script whenever a new object is dropped in S3.

For cost and usage, we recommend using the DDL statement below. Since our data is in CSV format, we don’t need to use a SerDe, we can simply specify the “separatorChar, quoteChar, and escapeChar”, and the structure of the files (“TEXTFILE”). Note that AWS does have an OpenCSV SerDe as well, if you prefer to use that.

 

CREATE EXTERNAL TABLE IF NOT EXISTS cost_and_usage	 (
identity_LineItemId String,
identity_TimeInterval String,
bill_InvoiceId String,
bill_BillingEntity String,
bill_BillType String,
bill_PayerAccountId String,
bill_BillingPeriodStartDate String,
bill_BillingPeriodEndDate String,
lineItem_UsageAccountId String,
lineItem_LineItemType String,
lineItem_UsageStartDate String,
lineItem_UsageEndDate String,
lineItem_ProductCode String,
lineItem_UsageType String,
lineItem_Operation String,
lineItem_AvailabilityZone String,
lineItem_ResourceId String,
lineItem_UsageAmount String,
lineItem_NormalizationFactor String,
lineItem_NormalizedUsageAmount String,
lineItem_CurrencyCode String,
lineItem_UnblendedRate String,
lineItem_UnblendedCost String,
lineItem_BlendedRate String,
lineItem_BlendedCost String,
lineItem_LineItemDescription String,
lineItem_TaxType String,
product_ProductName String,
product_accountAssistance String,
product_architecturalReview String,
product_architectureSupport String,
product_availability String,
product_bestPractices String,
product_cacheEngine String,
product_caseSeverityresponseTimes String,
product_clockSpeed String,
product_currentGeneration String,
product_customerServiceAndCommunities String,
product_databaseEdition String,
product_databaseEngine String,
product_dedicatedEbsThroughput String,
product_deploymentOption String,
product_description String,
product_durability String,
product_ebsOptimized String,
product_ecu String,
product_endpointType String,
product_engineCode String,
product_enhancedNetworkingSupported String,
product_executionFrequency String,
product_executionLocation String,
product_feeCode String,
product_feeDescription String,
product_freeQueryTypes String,
product_freeTrial String,
product_frequencyMode String,
product_fromLocation String,
product_fromLocationType String,
product_group String,
product_groupDescription String,
product_includedServices String,
product_instanceFamily String,
product_instanceType String,
product_io String,
product_launchSupport String,
product_licenseModel String,
product_location String,
product_locationType String,
product_maxIopsBurstPerformance String,
product_maxIopsvolume String,
product_maxThroughputvolume String,
product_maxVolumeSize String,
product_maximumStorageVolume String,
product_memory String,
product_messageDeliveryFrequency String,
product_messageDeliveryOrder String,
product_minVolumeSize String,
product_minimumStorageVolume String,
product_networkPerformance String,
product_operatingSystem String,
product_operation String,
product_operationsSupport String,
product_physicalProcessor String,
product_preInstalledSw String,
product_proactiveGuidance String,
product_processorArchitecture String,
product_processorFeatures String,
product_productFamily String,
product_programmaticCaseManagement String,
product_provisioned String,
product_queueType String,
product_requestDescription String,
product_requestType String,
product_routingTarget String,
product_routingType String,
product_servicecode String,
product_sku String,
product_softwareType String,
product_storage String,
product_storageClass String,
product_storageMedia String,
product_technicalSupport String,
product_tenancy String,
product_thirdpartySoftwareSupport String,
product_toLocation String,
product_toLocationType String,
product_training String,
product_transferType String,
product_usageFamily String,
product_usagetype String,
product_vcpu String,
product_version String,
product_volumeType String,
product_whoCanOpenCases String,
pricing_LeaseContractLength String,
pricing_OfferingClass String,
pricing_PurchaseOption String,
pricing_publicOnDemandCost String,
pricing_publicOnDemandRate String,
pricing_term String,
pricing_unit String,
reservation_AvailabilityZone String,
reservation_NormalizedUnitsPerReservation String,
reservation_NumberOfReservations String,
reservation_ReservationARN String,
reservation_TotalReservedNormalizedUnits String,
reservation_TotalReservedUnits String,
reservation_UnitsPerReservation String,
resourceTags_userName String,
resourceTags_usercostcategory String  


)
    ROW FORMAT DELIMITED
      FIELDS TERMINATED BY ','
      ESCAPED BY '\\'
      LINES TERMINATED BY '\n'

STORED AS TEXTFILE
    LOCATION 's3://<<your bucket name>>';

Once you’ve successfully executed the command, you should see a new table named “cost_and_usage” with the below properties. Now we’re ready to start executing queries and running analysis!

Start with Looker and connect to Athena

Setting up Looker is a quick process, and you can try it out for free here (or download from Amazon Marketplace). It takes just a few seconds to connect Looker to your Athena database, and Looker comes with a host of pre-built data models and dashboards to make analysis of your cost and usage data simple and intuitive. After you’re connected, you can use the Looker UI to run whatever analysis you’d like. Looker translates this UI to optimized SQL, so any user can execute and visualize queries for true self-service analytics.

Major cost saving levers

Now that the data pipeline is configured, you can dive into the most popular use cases for cost savings. In this post, I focus on:

  • Purchasing Reserved Instances vs. On-Demand Instances
  • Data transfer costs
  • Allocating costs over users or other Attributes (denoted with resource tags)

On-Demand, Spot, and Reserved Instances

Purchasing Reserved Instances vs On-Demand Instances is arguably going to be the biggest cost lever for heavy AWS users (Reserved Instances run up to 75% cheaper!). AWS offers three options for purchasing instances:

  • On-Demand—Pay as you use.
  • Spot (variable cost)—Bid on spare Amazon EC2 computing capacity.
  • Reserved Instances—Pay for an instance for a specific, allotted period of time.

When purchasing a Reserved Instance, you can also choose to pay all-upfront, partial-upfront, or monthly. The more you pay upfront, the greater the discount.

If your company has been using AWS for some time now, you should have a good sense of your overall instance usage on a per-month or per-day basis. Rather than paying for these instances On-Demand, you should try to forecast the number of instances you’ll need, and reserve them with upfront payments.

The total amount of usage with Reserved Instances versus overall usage with all instances is called your coverage ratio. It’s important not to confuse your coverage ratio with your Reserved Instance utilization. Utilization represents the amount of reserved hours that were actually used. Don’t worry about exceeding capacity, you can still set up Auto Scaling preferences so that more instances get added whenever your coverage or utilization crosses a certain threshold (we often see a target of 80% for both coverage and utilization among savvy customers).

Calculating the reserved costs and coverage can be a bit tricky with the level of granularity provided by the cost and usage report. The following query shows your total cost over the last 6 months, broken out by Reserved Instance vs other instance usage. You can substitute the cost field for usage if you’d prefer. Please note that you should only have data for the time period after the cost and usage report has been enabled (though you can opt for up to 3 months of historical data by contacting your AWS Account Executive). If you’re just getting started, this query will only show a few days.

 

SELECT 
	DATE_FORMAT(from_iso8601_timestamp(cost_and_usage.lineitem_usagestartdate),'%Y-%m') AS "cost_and_usage.usage_start_month",
	COALESCE(SUM(cost_and_usage.lineitem_unblendedcost ), 0) AS "cost_and_usage.total_unblended_cost",
	COALESCE(SUM(CASE WHEN (CASE
         WHEN cost_and_usage.lineitem_lineitemtype = 'DiscountedUsage' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'RIFee' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'Fee' THEN 'RI Line Item'
         ELSE 'Non RI Line Item'
        END = 'RI Line Item') THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0) AS "cost_and_usage.total_reserved_unblended_cost",
	1.0 * (COALESCE(SUM(CASE WHEN (CASE
         WHEN cost_and_usage.lineitem_lineitemtype = 'DiscountedUsage' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'RIFee' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'Fee' THEN 'RI Line Item'
         ELSE 'Non RI Line Item'
        END = 'RI Line Item') THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0)) / NULLIF((COALESCE(SUM(cost_and_usage.lineitem_unblendedcost ), 0)),0)  AS "cost_and_usage.percent_spend_on_ris",
	COALESCE(SUM(CASE WHEN (CASE
         WHEN cost_and_usage.lineitem_lineitemtype = 'DiscountedUsage' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'RIFee' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'Fee' THEN 'RI Line Item'
         ELSE 'Non RI Line Item'
        END = 'Non RI Line Item') THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0) AS "cost_and_usage.total_non_reserved_unblended_cost",
	1.0 * (COALESCE(SUM(CASE WHEN (CASE
         WHEN cost_and_usage.lineitem_lineitemtype = 'DiscountedUsage' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'RIFee' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'Fee' THEN 'RI Line Item'
         ELSE 'Non RI Line Item'
        END = 'Non RI Line Item') THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0)) / NULLIF((COALESCE(SUM(cost_and_usage.lineitem_unblendedcost ), 0)),0)  AS "cost_and_usage.percent_spend_on_non_ris"
FROM aws_optimizer.cost_and_usage  AS cost_and_usage

WHERE 
	(((from_iso8601_timestamp(cost_and_usage.lineitem_usagestartdate)) >= ((DATE_ADD('month', -5, DATE_TRUNC('MONTH', CAST(NOW() AS DATE))))) AND (from_iso8601_timestamp(cost_and_usage.lineitem_usagestartdate)) < ((DATE_ADD('month', 6, DATE_ADD('month', -5, DATE_TRUNC('MONTH', CAST(NOW() AS DATE))))))))
GROUP BY 1
ORDER BY 2 DESC
LIMIT 500

The resulting table should look something like the image below (I’m surfacing tables through Looker, though the same table would result from querying via command line or any other interface).

With a BI tool, you can create dashboards for easy reference and monitoring. New data is dumped into S3 every few hours, so your dashboards can update several times per day.

It’s an iterative process to understand the appropriate number of Reserved Instances needed to meet your business needs. After you’ve properly integrated Reserved Instances into your purchasing patterns, the savings can be significant. If your coverage is consistently below 70%, you should seriously consider adjusting your purchase types and opting for more Reserved instances.

Data transfer costs

One of the great things about AWS data storage is that it’s incredibly cheap. Most charges often come from moving and processing that data. There are several different prices for transferring data, broken out largely by transfers between regions and availability zones. Transfers between regions are the most costly, followed by transfers between Availability Zones. Transfers within the same region and same availability zone are free unless using elastic or public IP addresses, in which case there is a cost. You can find more detailed information in the AWS Pricing Docs. With this in mind, there are several simple strategies for helping reduce costs.

First, since costs increase when transferring data between regions, it’s wise to ensure that as many services as possible reside within the same region. The more you can localize services to one specific region, the lower your costs will be.

Second, you should maximize the data you’re routing directly within AWS services and IP addresses. Transfers out to the open internet are the most costly and least performant mechanisms of data transfers, so it’s best to keep transfers within AWS services.

Lastly, data transfers between private IP addresses are cheaper than between elastic or public IP addresses, so utilizing private IP addresses as much as possible is the most cost-effective strategy.

The following query provides a table depicting the total costs for each AWS product, broken out transfer cost type. Substitute the “lineitem_productcode” field in the query to segment the costs by any other attribute. If you notice any unusually high spikes in cost, you’ll need to dig deeper to understand what’s driving that spike: location, volume, and so on. Drill down into specific costs by including “product_usagetype” and “product_transfertype” in your query to identify the types of transfer costs that are driving up your bill.

SELECT 
	cost_and_usage.lineitem_productcode  AS "cost_and_usage.product_code",
	COALESCE(SUM(cost_and_usage.lineitem_unblendedcost), 0) AS "cost_and_usage.total_unblended_cost",
	COALESCE(SUM(CASE WHEN REGEXP_LIKE(cost_and_usage.product_usagetype, 'DataTransfer')    THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0) AS "cost_and_usage.total_data_transfer_cost",
	COALESCE(SUM(CASE WHEN REGEXP_LIKE(cost_and_usage.product_usagetype, 'DataTransfer-In')    THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0) AS "cost_and_usage.total_inbound_data_transfer_cost",
	COALESCE(SUM(CASE WHEN REGEXP_LIKE(cost_and_usage.product_usagetype, 'DataTransfer-Out')    THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0) AS "cost_and_usage.total_outbound_data_transfer_cost"
FROM aws_optimizer.cost_and_usage  AS cost_and_usage

WHERE 
	(((from_iso8601_timestamp(cost_and_usage.lineitem_usagestartdate)) >= ((DATE_ADD('month', -5, DATE_TRUNC('MONTH', CAST(NOW() AS DATE))))) AND (from_iso8601_timestamp(cost_and_usage.lineitem_usagestartdate)) < ((DATE_ADD('month', 6, DATE_ADD('month', -5, DATE_TRUNC('MONTH', CAST(NOW() AS DATE))))))))
GROUP BY 1
ORDER BY 2 DESC
LIMIT 500

When moving between regions or over the open web, many data transfer costs also include the origin and destination location of the data movement. Using a BI tool with mapping capabilities, you can get a nice visual of data flows. The point at the center of the map is used to represent external data flows over the open internet.

Analysis by tags

AWS provides the option to apply custom tags to individual resources, so you can allocate costs over whatever customized segment makes the most sense for your business. For a SaaS company that hosts software for customers on AWS, maybe you’d want to tag the size of each customer. The following query uses custom tags to display the reserved, data transfer, and total cost for each AWS service, broken out by tag categories, over the last 6 months. You’ll want to substitute the cost_and_usage.resourcetags_customersegment and cost_and_usage.customer_segment with the name of your customer field.

 

SELECT * FROM (
SELECT *, DENSE_RANK() OVER (ORDER BY z___min_rank) as z___pivot_row_rank, RANK() OVER (PARTITION BY z__pivot_col_rank ORDER BY z___min_rank) as z__pivot_col_ordering FROM (
SELECT *, MIN(z___rank) OVER (PARTITION BY "cost_and_usage.product_code") as z___min_rank FROM (
SELECT *, RANK() OVER (ORDER BY CASE WHEN z__pivot_col_rank=1 THEN (CASE WHEN "cost_and_usage.total_unblended_cost" IS NOT NULL THEN 0 ELSE 1 END) ELSE 2 END, CASE WHEN z__pivot_col_rank=1 THEN "cost_and_usage.total_unblended_cost" ELSE NULL END DESC, "cost_and_usage.total_unblended_cost" DESC, z__pivot_col_rank, "cost_and_usage.product_code") AS z___rank FROM (
SELECT *, DENSE_RANK() OVER (ORDER BY CASE WHEN "cost_and_usage.customer_segment" IS NULL THEN 1 ELSE 0 END, "cost_and_usage.customer_segment") AS z__pivot_col_rank FROM (
SELECT 
	cost_and_usage.lineitem_productcode  AS "cost_and_usage.product_code",
	cost_and_usage.resourcetags_customersegment  AS "cost_and_usage.customer_segment",
	COALESCE(SUM(cost_and_usage.lineitem_unblendedcost ), 0) AS "cost_and_usage.total_unblended_cost",
	1.0 * (COALESCE(SUM(CASE WHEN REGEXP_LIKE(cost_and_usage.product_usagetype, 'DataTransfer')    THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0)) / NULLIF((COALESCE(SUM(cost_and_usage.lineitem_unblendedcost ), 0)),0)  AS "cost_and_usage.percent_spend_data_transfers_unblended",
	1.0 * (COALESCE(SUM(CASE WHEN (CASE
         WHEN cost_and_usage.lineitem_lineitemtype = 'DiscountedUsage' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'RIFee' THEN 'RI Line Item'
         WHEN cost_and_usage.lineitem_lineitemtype = 'Fee' THEN 'RI Line Item'
         ELSE 'Non RI Line Item'
        END = 'Non RI Line Item') THEN cost_and_usage.lineitem_unblendedcost  ELSE NULL END), 0)) / NULLIF((COALESCE(SUM(cost_and_usage.lineitem_unblendedcost ), 0)),0)  AS "cost_and_usage.unblended_percent_spend_on_ris"
FROM aws_optimizer.cost_and_usage_raw  AS cost_and_usage

WHERE 
	(((from_iso8601_timestamp(cost_and_usage.lineitem_usagestartdate)) >= ((DATE_ADD('month', -5, DATE_TRUNC('MONTH', CAST(NOW() AS DATE))))) AND (from_iso8601_timestamp(cost_and_usage.lineitem_usagestartdate)) < ((DATE_ADD('month', 6, DATE_ADD('month', -5, DATE_TRUNC('MONTH', CAST(NOW() AS DATE))))))))
GROUP BY 1,2) ww
) bb WHERE z__pivot_col_rank <= 16384
) aa
) xx
) zz
 WHERE z___pivot_row_rank <= 500 OR z__pivot_col_ordering = 1 ORDER BY z___pivot_row_rank

The resulting table in this example looks like the results below. In this example, you can tell that we’re making poor use of Reserved Instances because they represent such a small portion of our overall costs.

Again, using a BI tool to visualize these costs and trends over time makes the analysis much easier to consume and take action on.

Summary

Saving costs on your AWS spend is always an iterative, ongoing process. Hopefully with these queries alone, you can start to understand your spending patterns and identify opportunities for savings. However, this is just a peek into the many opportunities available through analysis of the Cost and Usage report. Each company is different, with unique needs and usage patterns. To achieve maximum cost savings, we encourage you to set up an analytics environment that enables your team to explore all potential cuts and slices of your usage data, whenever it’s necessary. Exploring different trends and spikes across regions, services, user types, etc. helps you gain comprehensive understanding of your major cost levers and consistently implement new cost reduction strategies.

Note that all of the queries and analysis provided in this post were generated using the Looker data platform. If you’re already a Looker customer, you can get all of this analysis, additional pre-configured dashboards, and much more using Looker Blocks for AWS.


About the Author

Dillon Morrison leads the Platform Ecosystem at Looker. He enjoys exploring new technologies and architecting the most efficient data solutions for the business needs of his company and their customers. In his spare time, you’ll find Dillon rock climbing in the Bay Area or nose deep in the docs of the latest AWS product release at his favorite cafe (“Arlequin in SF is unbeatable!”).